Name : Anita Jera Kamunggul (1120016)

ETS: Business English

Class: C

Part A – Reading Comprehension

Table 1 Reading comprehension questions

No. Questions Answers

Example Who are the authors of the article? Otto Berman Sihite, Poltak Sinaga, Innocentius Bernarto, and Rosdiana
1 Sijabat.
1. What is the aim of the research? The objective of the research purpose is to analyze if there is an effect of
the leadership style, trust, and work ethic, towards work engagement
especially to the service department.
2. What becomes the priority in the service-business In the service-based business world, excellence in service is always
world? prioritized.
3. How many samples are used in the study? Total samples 78 people taken from 100 populations.
4. The study used Smart PLS version 3.0 software to As the PLS is suitable for this study because it requires a relatively small
analyze and process data. Why is the software suitable sample size and makes minimal data assumptions (Hair et al., 2011).
for the study?
5. What are the potential losses that a business or an If problems are discovered in the company, there are several potential
organization may face when problems are discovered in losses that a business or organization may face, including further
the company? lowering the work ethic of the employees.
6. According to Paul et al., (2016), what are the factors Product knowledge, response to need, question resolution, quick service,
quick connection to the right person, and efforts to reduce queuing time
 that are positively associated with overall satisfaction?
were discovered to be factors that are positively associated with overall
satisfaction (Paul et al., 2016).
7. What are the advantages of transformational leadership? Transformational leadership has its own strengths in terms of stronger
predictions for psychological capital and employee job involvement;
positive employee psychological capital predicts job involvement.
8. According to Sharma et al., (2016), how management By recognizing what factors influence employee
can use research findings to improve organizational performance, management can use research findings to improve
efficiency? organizational efficiency (Sharma et al., 2016).
9. How was convergent validity test done in the research? Convergent validity test is done by looking at the loading factor value of
each indicator on the construct.
10. What is discriminant validity / discriminant validity Discriminant validity / Discriminant validity is used to ensure that each
used to? latent variable definition is different from other variables.
Part B – Critical Reading

Table 2 Critical Reading

No Statement True/ Justification

Example The population of the study was 100.
1
Example Mariappanadar (2018) mentions that
2 leadership style has a minor impact on
employee engagement with the company.
1. This research used survey research
designs with questionnaire for managers
in the service section from the labor level
to the Supervisor position.
False
True. - -
False Mariappanadar (2018) mentions that
leadership style has a significant
impact on employee engagement with
the company.
False This research using survey research
designs with questionnaire
for employees in the service section
from the labor level to the Supervisor
position.
Kata minor dan significant
memiliki makna yang bertolak
belakang. Minor bermakna tidak
berarti, sedangkan significant
bermakna sangat berpengaruh.
Kata manager dan employees
memiliki makna yang bertolak
belakang. Kata manager
bermakna atasan sedangkan
employees bermakna
karyawan/bawahan.

2. According to Guridno (2020), only the False According to Guridno (2020), the Kata only the leadership style
leadership style had a direct and positive leadership style and organizational dan the leadership style and
effect on job satisfaction. culture had a direct and positive organizational culture memiliki
effect on job satisfaction and there makna yang bertolak belakang.

3. The results of the analysis there result as
some certain indicators that have been
removed because they have a load factor
below 0.7 so that they are considered not
valid
4. The model has strong discriminant
validity if the AVE square value of each
exogenous construct (the value on the
diagonal) is less than the correlation
between that construct and the other
constructs (values below the diagonal),
5. It was discovered from the results, that
work ethic has a positive but
insignificant influence on working
was a direct and positive impact on
job satisfaction as well as a direct and
indirect impact on employee
performance on management style
and organizational culture.
True The results of the analysis there result
as some certain indicators that have
been removed because they have a
load factor below 0.7 so that they are
considered invalid and must be
removed from the model, then invalid
indicators are dropped from the
model.
False Discriminant validity / Discriminant
validity is used to ensure that each
latent variable
definition is different from other
variables. If the AVE square value of
each exogenous
construct (the value on the diagonal)
exceeds the correlation between that
construct and
the other constructs (values below the
diagonal), the model has strong
discriminant validity.
False It was discovered from the results,
that work ethic has a positive
Kata only leadership bermakna
hanya kepemimpinan sedangkan
leadership style and
organizational culture bermakna
kepemimpinan dan budaya
organisasi
Kata not valid dan kata invalid
memiliki makna yang sama. Di
mana makna dari kata invalid
dan not valid adalah tidak sah
Kata is less than dan kata
exceeds memiliki makna yang
bertolak belakang. Kata less
bermakna lebih sedikit
sedangkan kata exceeds
bermakna melebihi.
Kata insignificant dan kata
important memiliki makna yang
bertolak belakang. Kata
 engagement that decrease the level and important influence on working
complaints, engagement that decrease the level
complaints, which makes this
research special since no related
research has been done so far.
insignificant bermakna tidak
penting sedangkan kata
important bermakna penting.

Part C – Sentences from Video

Table 3 Sentences from Video

No Sentence
Example 1 Farmers harvest the palm fruit.
Example 2 Farmers use sharp tools to harvest the palm fruit.
1. Farmers use sharp tools to lift oil palm fruit.
2. Farmers weigh oil palm fruit to see the capacity of the oil to be produced
3. Trucks transport oil palm fruit then take it to the processing plant
Part D – Error Analysis

Table 4 Error Analysis

No Questions Revision
Example Indonesia is experience an increasing demand for coal. Indonesia is experiencing an increasing demand for coal.
1
Example Palm oil trading at the stock exchange did not went as expected. Palm oil trading at the stock exchange did not go as
2 expected.
1 Indonesian economy has increase after the pandemic. Indonesian economy has increased after the pandemic.
2 The government do not change the policy in economy despite The government does not change the policy in economy
public’s demand. despite public’s demand.
3 I will applying for a job after graduation. I will apply for a job after graduation.
4 Remote location and limited capital was two reasons of his Remote location and limited capital were the two reasons of
business bankruptcy. his business bankruptcy.