University Question Solved Papers (B.E/B.

Tech) 1

Question Paper Code: 53354

BE\B.Tech Degree Examination, May 2019
Fourth\Fifth\Sixth\Seventh Semester
MG 6851 – PRINCIPLES OF MANAGEMENT
(Regulation 2013)

Time: 3 Hours Maximum Marks : 100

PART - A (10x2=20 Marks)

1. Define the term Management.

Management is an art of getting things done through and with the people in
formally organized groups. It is an art of creating an environment in which

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people can perform and individuals can co-operate towards attainment of
group goals.
2. Write the meaning of Entrepreneur
An entrepreneur is a person who creates a new enterprise by coordinating the various
inputs such as land, labour and capital for production purposes. He assumes all risk
and is prone to various uncertainties, in order to achieve profit and growth of the
business .
3. Define ‘Planning’.
Planning is an intellectual process, the conscious determination of courses of action,
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the basis of decisions on purpose, acts and considered estimates.
4. What is the meaning of Strategic Management?
It can be defined as the process of developing an effective strategy or strategies that
help achieve corporate objectives.
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5. What is the meaning of ‘Formal Organization’?
It refers to a structure of well defined jobs each bearing a measure of authority and
responsibility. It is a conscious determination by which people accomplish goals by
adhering to the norms laid down by the structure.
6. Explain the term ‘Design’.
A design is a plan or specification for the construction of an object or system or for
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the implementation of an activity or process, or the result of that plan or specification

in the form of a prototype, product or process.
7. Outline the meaning of Motivation.
Motivation is the desire within an individual that stimulates him or her to action
8. What is the meaning of ‘Leadership’?
Leadership is the art or process of influencing people so that they will strive willingly
towards the achievement of group goals.
9. Interpret the meaning of Controlling.
Controlling is a systematic exercise which is called as a process of checking actual
performance against the standards or plans with a view to ensure adequate progress
and also recording such experience as is gained as a contribution to possible future
needs.”
10. Name at least four budgetary control techniques.
Zero Based Budgeting, Variance analysis , Financial Budgets, Operating Budgets

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University Question Solved Papers (B.E/B.Tech) 2

PART - B (5x13=65 Marks)

11. (a) Is Management Art or Science? Discuss.

Refer 1.13 Management is Science – Universally accepted principles, Cause & Effect
Relationship, Experimentation and Observation
Management is an Art – Practical Application of Knowledge, Creativity &
Innovation, Perfection through practice, Goal focussed
(or)
(b) How do you classify the business organizations? Discuss.
Refer 1.16 Sole Proprietorship, Partnership, Joint Stock Company, Cooperative
Societies.

12.(a) Analyse the importance of planning and also discuss the steps involved in it.
Refer 2.2 & 2.3 Perception of Opportunities, Establishing Objectives, Planning

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Premises, Identification of Alternatives, Evaluation of Alternatives, Choice of
Alternatives, Formulation of Supporting Plans, Establishing Sequence of Activities
(or)
(b) Elucidate the types of decisions and explain the process of decision making.
Refer 2.10.2 Programmed and Non-Programmed Decisions, Strategic and Tactical
Decisions
Refer 2.10.3 Specify Objectives, Problem Identification, Search of alternatives,
Evaluation of alternatives, Choice of Alternatives, Action , Results
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13.(a) Elaborate the merits and demerits of Line organization and Staff Organization
Refer 3.4.2.3 Merits - Relief to line of executives, Benefit of Specialization, Better
co- ordination, Benefits of Research & Development
Demerits – Lack of Understanding, Line and Staff Conflicts, Costly
(or)
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(b) Illustrate the steps involved in the recruitment process.
Refer 3.10.2 The Person Specification, Advertise, Managing the
Response Short listing of Profile, Reference Check, Arranging Interview, Conduct
Interview, Decision Making, Convey the Decision, Appointment Action
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14.(a) Summarise the methods of motivating employees in organizations

Refer 4.2.4 Job Enrichment, Job Enlargement, Financial Incentives, Job Rotation,
Employee Participation in Decision Making, Deleagtion of Authority, Quality of
Work Life, Management By Objectives
(or)
(b) Examine the characteristics of good communication and also state its barriers.
Refer 4.6.1 & 4.6.7 Physical Barriers, Interpersonal Barriers, Semantic Barriers

15.(a) Evaluate the process of Controlling.

Refer 5.3 Establishment of Standards, Measurement of Performance, Compare Actual
& standard Performance, Take Remedial Action
(or)
(b) Enumerate the techniques of Controlling.
Refer 5.5.1 & 5.5.2 Budgetary and Non-Budgetary Control Techniques

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University Question Solved Papers (B.E/B.Tech) 3

PART-C ( l x15=15 Marks)

16.(a) Davinder is a class twelfth commerce student in a reputed school in Punjab.

Satinder is his elder brother who is doing his Masters in Hospital Administration from
Delhi after completing his B.Sc course. During vacations, when Satinder comes
home, Davinder shows him the business studies project that he is preparing on the
topic ‘Principles of Management’. Satinder also tells him that these principles are also
a course of MBA curriculum at the beginner’s level as they form the core of
management in practice. But he finds that these principles are different from those of
pure science.
In context of the above case,

(i) Outline the concepts of the Principles of Management.

(ii)Why does Satinder finds the principles of management different from those of pure

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science?
(iii)Why do the principles of management form the core of management in practice?
Explain by highlighting any two points of the Principles of Management in practice.

(or)
(b) Assume you are posted as a HR Manager in a leading organization. How will you
conduct the recruitment drive for the company? Explain.
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University Question Solved Papers (B.E/B.Tech) 4

Question Paper Code: 20858

BE\B.Tech Degree Examination, November 2018
Fourth\Fifth\Sixth\Seventh\Eighth Semester
MG 6851 – PRINCIPLES OF MANAGEMENT
(Regulation 2013)

Time: 3 Hours Maximum Marks : 100

PART - A (10x2=20 Marks)

1. Define Management.
Management is an art of getting things done through and with the people in
formally organized groups. It is an art of creating an environment in which

CH
people can perform and individuals can co-operate towards attainment of
group goals.
2. What are the roles and skills of managers?
Roles - Interpersonal Roles, Decisional Roles, Informational Roles
Skills- Technical Skills, Human Skills, Conceptual Skills
3. State a various steps in planning.
Perception of Opportunities, Establishing Objectives, Planning Premises,
Identification of Alternatives, Evaluation of Alternatives, Choice of Alternatives,
Formulation of Supporting Plans, Establishing Sequence of Activities
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4. What do you understand by decision making?
Decision-making as the selection of a course of action from among alternatives.
Effective and successful decisions make profit to the company and unsuccessful
ones make losses.
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5. Define Centralization.
Anything which increases the role of subordinate is decentralization & anything
which decreases it is centralization . Centralization means concentration of
authority at the top level. In other words, centralization is a situation in which top
management retains most of the decision making authority.
6. What do you understand by human resource planning?
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Human resource planning is the process by which the organization ensures that it
has the right number and right kind of people, at the right place, at the right time ,
capable of effectively and efficiently completing those tasks that will help the
organization to accomplish its overall objectives
7. What is meant by downward communication?
In this pattern the communication flows from superior to subordinates. It is in the
written form like policy letters, standing orders, staff regulations, handbooks,
procedure, manuals and the like.
8. Mention the various types of leadership styles.
Autocratic , Democratic and Laissez Faire Leadership Styles
9. What are the various steps involved in the Controlling process.
Establishment of Standards, Measurement of Performance, Compare Actual &
standard Performance, Take Remedial Action
10. Name any two HR related controlling techniques.
Performance Appraisal, Balanced Scorecard

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University Question Solved Papers (B.E/B.Tech) 5

PART - B (5x13=65 Marks)

11. (a) (i)Is management art or science? Discuss.

Refer 1.13 Management is Science – Universally accepted principles, Cause &
Effect Relationship, Experimentation and Observation
Management is an Art – Practical Application of Knowledge, Creativity &
Innovation, Perfection through practice, Goal focussed
(ii)Explain the evolution of management in detail.
Refer 1.15 Pre Scientific Management Era, Classical Management Era, Neo
Classical Management Era, Modern Management Era
(or)
(b) Explain the fourteen principles of management advocated by Henry
Fayol.
Refer 1.15.2.2. Division of Work, Authority & Responsibility, Discipline, Unity

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of command, Unity of Direction, Subordination of Individual Interest to General
Interest, Remuneration of Personnel, Centralization, Scalar Chain,Order, Equity,
Stability of Tenure of Personnel, Equity, Espirit De Corps

12. (a) What are the objectives of Planning? Explain how will you set objectives
for a manufacturing organization.
Refer 2.2 To offset uncertainty and change, To secure economy in operation, To
make control effective, To increase organizational efefctiveness
Objectives for a manufacturing organization should emphasize more on lowering
E the cost of production, reduction of defects, improving the efficiencyof operations,
maximising the output etc.
(or)
(b) With suitable examples illustrate the steps involved in the process of
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decision making.
Refer 2.10.3 Specify Objectives, Problem Identification, Search of alternatives,
Evaluation of alternatives, Choice of Alternatives, Action , Results

13.(a) In detail explain the nature and purpose of organization

Refer 3.1 & 3.2 Nature- Division of Work, Coordination, , Common Objectives,
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Well Defined Authority & Responsibility,

Purpose- Effective Administration, Growth & Diversification, Sense of Security,
Scope for New changes, Clarifies Authority
(or)
(b) Explain in detail about the human resources planning
Refer 3.9.3 Analysing Organizational Objectives, Inventory of Present Human
Resources, Forecasting Demand and Supply of Human Resources, Estimating
Manpower Gaps, Formulating Human Resource Action Plan, Montoring, control
&Feedback

14.(a) Explain in detail about the various types of leadership with its different
styles.
Refer 4.5.3 Autocratic, Democratic and Laissez Faire Leadership Styles
(or)
(b) Define Motivation. Explain the theories of motivation in detail.
Motivation is the desire within an individual that stimulates him or her to action
Refer 4. 2.3 Maslow’s Hierarchy of Needs, Herzberg’s Two Factor Throry,

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University Question Solved Papers (B.E/B.Tech) 6

Alderfer’s ERG Theory, Theory X and Theory Y of Douglas Mc Gregor,

Equity Theory, Vroom’s Expectancy Theory

15.(a) Explain in detail about the impact of IT in management concept.

Refer 5.9 Facilitates Decision Making, Facilitates Communication within and
outside the organization, Record Keeping
(or)
(b) Write short notes on :
(i) Control of productivity problems and management
Refer 5.6.1 Production, Organizational , Finance, Personnel, Government factors
may be taken for consideration
(ii) Direct and Preventive control
Refer 5.7.1 & 5.7.2
Direct Control - Direct control is carried out once the deviations from the plans

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are observed and then steps are taken to rectify them.
Preventive Control - Preventive Control involves the procedure that traces the
causes of an unsatisfactory result back to managers’ management skill and
knowledge.

PART-C ( l x15=15 Marks)

16. XYZ industries is a manufacturing organization with line and staff organization. Pandian,
a young staff officer developed a plan of increasing the life of certain equipments in the plant.
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He took the plan directly to the foreman of the department but was rebuffed by the supervisor
who privately acknowledged the merit of the plan but resented the staff officer by showing
his talents. The Staff officer’s association condemned the behaviour of Pandian that he should
have allowed the plan to appear as a contribution of the staff group rather than his own.
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(a) Analyse the situation in terms of the possible causes of the reaction of the supervisor
and staff officer’s group. (9)
(b) Suggest a measure to diffuse the situation. (6)
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University Question Solved Papers (B.E/B.Tech) 7

Question Paper Code: 50928

BE\B.Tech Degree Examination, December 2017
Fourth\Fifth\Sixth\Seventh\Eighth Semester
MG 6851 – PRINCIPLES OF MANAGEMENT
(Regulation 2013)

Time: 3 Hours Maximum Marks : 100

PART - A (10x2=20 Marks)

1. Define Management.
Management is an art of getting things done through and with the people in
formally organized groups. It is an art of creating an environment in which

CH
people can perform and individuals can co-operate towards attainment of
group goals.
2. Define Partnership.
A partnership form of organisation is one where two or more persons are associated to
run a business with a view to earn profit.
3. What do you understand by Strategic Management?
It can be defined as the process of developing an effective strategy or strategies that
help achieve corporate objectives
4. Distinguish between Policy and Rules.
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Policy - A Policy is a standing plan that furnishes broad guidelines for taking action
consistent with reaching organizational objectives. Policy can be defined as
organization’s general response to a particular problem or situation
Rules - Rules spell out special actions or non-actions of the employees. There is no
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discretion allowed in rules. Rules are supposed to be followed strictly and if rules are
not followed then strict actions can be taken against employees who disobey the rules.
5. Define Career Management.
Career Managemnt is the continuous process of: thinking about one’s interests,
values, skills and preferences; exploring the life, work and learning options available
to an individual and ensuring that work fits with personal circumstances of an
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individual.
6. What do you understand by Organization Chart?
An organizational chart is a pictorial representation or a diagram that shows the
structure of an organizationand the relationships and relative ranks of its parts and
positions/jobs.
7. What is job satisfaction?
Job satisfaction is defined as the extent to which an employee feels self-motivated,
content & satisfied with his/her job. Job satisfaction happens when an employee
feels he or she is having job stability, career growth and a comfortable work life
balance.
8. Define Job enrichment.
Job enrichment is a common motivational technique used by organizations to give
an employee greater satisfaction in his work. It means giving an employee additional
responsibilities previously reserved for his manager or other higher-ranking positions.
9. What is Budgetary Control?
Budgetory control is a system which uses budgets as a means of planning and
controlling all aspects of producing and/or selling commodities or services.

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University Question Solved Papers (B.E/B.Tech) 8

10. What do you understand by Productivity?

Productivity refers to the ratio between the output from production processes to its
input. Productivity may be conceived of as a measure of the technical or engineering
efficiency of production. As such quantitative measures of input, and sometimes
output, are emphasized.

PART - B (5x13=65 Marks)

11. (a) Explain the current trends and issues in Management.

Refer 1.18 Cross-Cultural Dynamics, Managing Work Force Diversity,
Responding to Globalisation, Improving Quality Consciousness and Productivity ,
Increasing Workforce Aspirations, Newer Organizational Designs, Mergers and
Acquisitions, Ethical Issues
(or)

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(b) Elucidate in detail the various principles of Management as advocated by
Henry Fayol.
Refer 1.15.2.2. Division of Work, Authority & Responsibility, Discipline, Unity
of command, Unity of Direction, Subordination of Individual Interest to General
Interest, Remuneration of Personnel, Centralization, Scalar Chain,Order, Equity,
Stability of Tenure of Personnel, Equity, Espirit De Corps

12.(a) Explain in detail the various types of Planning.

Refer 2.4 Strategic, Tactical, Long term , Intermediate and short term Planning
E (or)
(b) (i)Is Decision Making a rational process. Discuss.
Refer 2.10.4 Defining the Problem, Identifying Decision Criteria, Weight the
criteria, Generate the alternatives, Rate each alternative on certain criterion,
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Compute the optimal Decision
(ii)Define MBO and explain the various steps involved in it.
Refer 2.5.2 Determining Organizational Goals, Determining Employee’s
Objectives, Constant Monitoring Progress and Performance, Performance
Reviews, Providing Feedback, Performance Evaluation
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13.(a) Elucidate any four types of organization.

Refer 1.16 Sole Proprietorship, Partnership, Joint Stock Company, Cooperative
Societies.
(or)
(b) Distinguish between training and development and explain the various
methods of Training.
Refer 3.12, 3.12.2 & 3.12.6
On-the-Job Training Methods & Off-the- Job Training Methods

14.(a) Explain any two motivation theories of your choice.

Refer 4.2.3.1&4.2.3.2 Maslow’s Hierarchy of Needs, Herzberg’ s Two Factor Theory
of Motivation
(or)
(b) What are the various barriers to communication? How will you overcome
them?
Refer 4.6.7 Physical Barriers, Interpersonal Barriers, Semantic Barriers

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University Question Solved Papers (B.E/B.Tech) 9

Refer 4.6.7.4 Feedback, Improve Listening Skills, Develop Writing skills, Avoid
credibility Gaps

15.(a) Explain the various control techniques.

Refer 5.5.1 & 5.5.2 Budgetary and Non-Budgetary Control Techniques
(or)
(b) Discuss the impact of Information Technology on Management Control.
Refer 5.9 Facilitates Decision Making, Facilitates Communication within and
outside the organization, Record Keeping

PART-C ( l x15=15 Marks)

16. Case Study

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Modern Manufacturing Company has been using a budgetary control system for the last three
years. When asked to explain the system, John the Managing Director of the company
observed: “We’re pretty flexible in our budgetary system. Every manager is given a total
amount which he or she can spend for the next year. We don’t care of how it is used as long
as the total isn’t exceeded and organizational objectives are achieved.”

(i) Discuss the merits and demerits of the company’s approach to budgeting. (8)
(ii) Do you agree or disagree with this approach? Explain your view. (7)
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