DETAILED COURSE OUTLINE FOR MANAGEMENT

LECTURER: BUI MY NGOC

EMAIL: buimyngoc@ueh.edu.vn

SUBJECT: ENGLISH FOR MANAGEMENT

DURATION: 45 periods (3 credits)

COURSE OBJECTIVE: English for Business Studies is designed for upper-Intermediate to Advanced Levels
of English Learners (B2-C2 CEFR), who need to understand and express the key concepts of business and
economics in English. It covers the most important areas of management, production, marketing,
finance and Macroeconomics.

AIMS: This course is to help learners

+ To understand the language and concepts of business and economics

+ to develop their four language skills and give practice in the comprehension of business and
economics texts.

+ To improve their confidence, language fluency, and provide learners with various opportunities to
express business concepts themselves while synthesizing and summarizing, analyzing, criticizing and
discussing their ideas.

COURSE OUTLINE IN DETAIL

UNITS DETAILED CONTENT Students’ self-study

(suggested)
Reading: What is Management?

SESSION 1 Unit 1: What is Listening: MBA students

management?
❖ What makes a good
manager?
OFFLINE – IN CLASS
Speaking: (Case study)
❖ Selecting a Chief
Operating Officer
(COO)

Writing: EMAIL - SUMMARY

Reading:
❖ Theory X & Theory Y
SESSION 2 Unit 2: Work & ❖ Satisfier and Motivators
Motivation
 Listening: MBA students
❖ Managers and Motivation
OFFLINE – IN CLASS
Speaking: (Case study)
❖ A car manufacturer

Writing: EMAIL - SUMMARY

Reading:
❖ Wikinomics and the future
of companies
SESSION 3 Unit 3: Company ❖ Company structure
structure
Listening: MBA students
❖ Big and Small company OFFLINE – IN CLASS

Speaking: (presentation)
❖ Presenting a company

Writing:
❖ Notes for presentations

Reading:
❖ Managing Cross Culture
SESSION 4 Unit 4: Managing (CCM)
Cross Culture
Listening: MBA students

❖ Managers, authority and

cultural diversity OFFLINE – IN CLASS

Speaking: (Role play)

❖ Welcoming American
Colleagues

Writing:
❖ Autobiographical text

Reading:
❖ Filling a vacancy
SESSION 5 Unit 5: Recruitment ❖ Job applications

Listening: John Antonakis

❖ Management professor
❖ Job Interviews OFFLINE – IN CLASS
❖
Speaking: (Role play)
 ❖ A job interview
❖
Writing:
❖ Curriculum Vitae (CV) or
Resume

Reading:
❖ Another cup of tea
SESSION 6 Unit 7 The different (David Lodge: Nice work)
Sectors of the
Economy ❖ Manufacturing and
services

Listening: Radio News OFFLINE – IN CLASS

❖ The business news

Speaking: (Discussion)
❖ Your place in the economy

Writing: Business News items

Reading: Capacity and inventory

SESSION 7 Unit 8 Production ❖ ‘The Dell Theory of

Conflict Prevention’
(Thomas Friedman: The
world is flat)

Listening: Alan Goodfellow OFFLINE – IN CLASS

(IT Director)
❖ Purchasing and Low- cost
Manufacturing

Speaking: (Role play)

❖ Choosing suppliers

Writing: Email

Reading: PULL – PUSH STRATEGY

❖ Supply Chaining (Thomas

SESSION 8 Unit 9: Logistics Fried: The world is Flat ONLINE – IN LMS
❖ Supply chain
❖ Work flow

Listening: Alan Goodfellow

 ❖ Inventory, Kanban and
MRP
❖ Leica’s Supply chain

Speaking: (Case study)

❖ Risk Analysis

Writing: Report - Summary

Reading:
❖ Total Quality
Management
SESSION 9 Unit 10: Quality ONLINE – LMS
Listening: Denis Frucot
(Hotel Manager)

❖ Customer care and quality

in a hotel

Speaking: (Role play)

❖ A hotel in trouble

Writing: Email

Reading:
❖ Profits and social
SESSION 10 Unit 24: responsibility
CORPORATE SOCIAL
RESPONSIBILITY Listening: Anna Kim Hyun Seung
(CSR) OFFLINE – IN CLASS
❖ Socially Responsible
Investment
❖ Stakeholder groups

Speaking: (Case study)

❖ Problems at a clothes
maufacturer

Writing: Report

SESSION 11 E. MIDTERM TEST DO THE E-TEST AS SCHEDULED ONLINE – LMS

CLASS REGULATIONS
1. Student workload:
Students are required to attend classes, participate in discussions, take tests, etc. as
regulated in the academic regulations of the university.
- Attendance: attend class regularly (over 70% of the total periods); if not, students are not
allowed to attend the final test.
- Assignment: complete homework and in-class assignment
- Learning tools and materials: projector, computer, whiteboard, textbook “English for
Business Studies” by Ian Macjenzie, Financial Times (newspaper);
- Others: students are expected to work in groups of 3-5 people, prepare lessons, give
presentations, and answer questions from teachers as well as other students.
2. Student assessment system:
- Class Attendance and Class Participation: 10%
- Group presentation: (10%)
- LMS: 20%
- Mid-term Test: 10%
- Final Exam: 50%
14. Student support:
- In case of any problem during the learning process, students can quickly and easily
contact lecturers (or counselors) via email (provided at the beginning of the course). A
response is expected within 24 hours (during weekdays) and 48 hours (during weekends).
- For direct consultation, students and lecturers (or counselors) will agree on a specific
meeting time. All student support activities take place at the school office during office
hours.

Approved by Department Head Ho Chi Minh City, September 5th, 2021

Submitted by
 My Ngoc, Bui M.A. My Ngoc, Bui, M.A.

Director of English Programs Lecturer

Deputy Dean of SLFE