1.

The user experience is how a user interacts with and experiences a product,
system, or service. It includes a person's perceptions of utility, ease of use,
and efficiency. “A good user experience is clearly good for business”.
According to a study by Forester, companies who invest in UX, see a lower
cost of customer acquisition, lower support cost, increased customer
retention and increased market share. Illustrate the same with suitable
examples. 8M

2. User Experience design is a commitment to building products that are

created with the customer in mind. It starts with studying who the customers
are and what they need and taking that information to provide products and
services that improve the quality of people’s lives. With diagrams Outline
the five elements(planes) of User Experience design. 12M

3. Product objectives are targets for product development or product

management. They serve as the basis for product strategy, design,
refinement and launch. Outline the various parameters to be considered to
set the product objectives during strategic scope. 6M

4. User segmentation is the process of separating users into distinct groups, or

segments, based on shared characteristics. A company might segment users
based on language preferences, product version, geographical region, or user
persona. Illustrate the role of user segmentation to fulfil user needs during
strategic scope plane. 6M

5. A content management system, often abbreviated as CMS, is software that

helps users create, manage, and modify content on a website without the
need for specialized technical knowledge. Discuss how the content
requirements are handled through a content management system (CMS)
during scope plane.6M

6. Requirements involves defining and describing what is needed and will be

procured, collecting information, identifying appropriate solutions, and
specifying these in specifications for products and equipment. Outline the
types of requirements to be considered during scope plane. 6M

7. A functional specification basically tells developers what features they need

to build and why. It also helps all the stakeholders involved in the process to
work through their often-diverging opinions by focusing on a set of goals.
Outline the functional specifications of scope plane. 8M
8. Good requirements are crucial to the success of a software team and
product. Requirements drive the design, development, and user experience
of the software. They are the foundation of the project. Writing better
requirements can take productivity and quality to the next level. Illustrate
few general rules to be applied to write any kind of requirements during
functional specifications of scope plane. 8M

9. Content requirements include all the information necessary to inform,

instruct and guide users throughout an experience. Working with content
requirements demands an understanding of content types and the level of
effort required to create them. Discuss the content requirements of scope
plane. 8M

10.Requirement’s prioritization is the process of managing the relative

importance and urgency of different requirements to cope with the limited
resources of projects. Adequate prioritization ensures that the most critical
requirements are addressed immediately in case time or budgets run out.
Illustrate how the prioritizing requirements is done in scope plane. 6M