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AMC Proposal for Server, Storage

Network Devices + Onsite Engineer


Support

20th March 2022


Proprietary Statement:

Confidentiality Disclosure Statement:

This document contains confidential material proprietary to Inspirisys Solutions. The material, ideas, and
concepts contained herein are to be used exclusively to evaluate the capabilities of Inspirisys Solutions to
provide assistance to the customer. This information and the ideas herein may not be disclosed to anyone
outside the customer or be used for purposes other than the evaluation of Inspirisys Solutions capabilities.
Customer case engagements included in this document have been cleared and are solely for use by the
customer only.
No part of this proposal may be reproduced or copied in any form or by any means - graphic, electronic, or
mechanical, including photocopying, recording, taping or information storage and retrieval systems - without
written permission of:
Inspirisys Solutions Limited,
1st Floor, Dowlath Towers,
New Door Nos 57, 59, 61 & 63,
Taylors Road, Chennai – 600 010.

Statement of Limitation:

The contents of this document are subject to a formal and final contract between the parties. All conditions
and warranties whether express or implied by statute, law or otherwise, are hereby excluded. This document
shall not form part of any contract.
Information in this document on third party hardware and software products is supplied by the vendors of the
products. These limitations are not in any way intended to restrict continuing business discussions between
the customer and Inspirisys Solutions.
Where we mention specific customers by name, we would request that the customers not be contacted
without our prior written approval to do so.

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Document Metadata

Client Details
Organization Name Briwo
Address Patpar Ganj New Delhi
Mr. Arvind
Contact Name

Email ID: arvind.vyas@briwosolutions.com


Proposal Number: V2

Document Version Control

Doc
Ver Date Prepared By Approved By Description
No.
Proposal for AMC support for Server, Storage &
V1 13.12.2022 Mukesh Saini Saravanan V
Network Devices & Onsite System Engineer
Modified based on the discussion with Briwo on
V2 23.03.2022 Mukesh Saini Saravanan V
21st Mar-22

Business Contact Details


Account Manager Mukesh Saini
Designation Regional Manager – Customer Service
Email ID: mukeshsaini@inspirisys.com
Phone No: 8376014544

Document Author Mukesh Saini


Designation Regional Manager – Customer Service
Email ID: mukeshsaini@inspirisys.com
Phone No: 8376014544

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Table of Contents
1 Executive Summary ....................................................................................................... 5
Transition Plan for Briwo Solutions .............................................................................................. 7
2 Critical success factors for Briwo Solutions engagement with ISL ............................... 8
3 ISL’s understanding of SOW .......................................................................................... 9
3.1 Detailed Scope Activities ................................................................................................. 9
3.2 Service Level Agreement (SLA)...................................................................................... 10
4 Service Operating Model .............................................................................................. 10
4.1 Remote IGSC Operations & Onsite FM Engineers ............... Error! Bookmark not defined.
4.2 Proposed Call Flow ....................................................................................................... 10
4.3 Resource Deployment Plan ............................................................................................ 12
5 Detailed Governance Approach ................................................................................... 12
6 ISL Transition Methodology......................................................................................... 14
7 Commercials ................................................................................................................ 14
7.1 Infrastructure Managed Services (Hybrid Model) ............................................................ 14
8 Assumptions ................................................................................................................ 16
9 Appendix ...................................................................................................................... 17

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1 Executive Summary
Briwo Solutions is looking to outsource its Datacenter Support, L1 network support, vendor
management and SLA based service management to ISL under a Uptime Services model. The chosen
partner is expected to meet the complex and fast evolving technology needs of a rapidly growing firm,
at scale.

ISL is happy to associate with Briwo Solutions on this Services support its technology operations in line
with the underlying business objectives stated in the scope of work. We have gone through the said
requirements in detail and commit to exceeding the service level expectations defined by Briwo
Solutions.

 InspiriSYS Solutions Limited is pleased to propose a solution that effectively matches Briwo
Solutions requirement of managing HW, network monitoring support, services through a value
driven / business outcome based robust delivery model.
 InspiriSYS Solutions Limited shall deliver the project under strict ITIL Governance leveraging on
industry best practices.
 InspiriSYS Solutions Limited (hereafter referred to as ‘ISL’ in this proposal) is submitting the
proposal for various sections i.e. Infrastructure Management Services which is further
subdivided into – HW AMC Support, network support to Briwo Solutions.

ISL - Briwo Solutions relationship will be unique and it will be based on the following fundamental
operating principles:
 Business Aligned Technology Function - Help Briwo Solutions to achieve their business goals by
providing expert Technology services for their DC Support Services, monitoring services, thus
enabling Briwo Solutions IT to meet the business objectives more effectively.
 KPI Led Service Delivery - Bring to Briwo Solutions a higher level of productivity by utilizing IT
processes and ISL unique managed service delivery methodology.

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1.1 ISL Value Proposition

Key Differentiators for ISL Proposed Services –


Customer Satisfaction
driven SLA’s
Continuous
Improvement
through Service
Delivery

Lower TCO
for Briwo
Solutions Efficiency &
(Total Cost Service
of Predictability
Operations

Best In class
Process and
Governance
KPI & Metrics driven
delivery, Enhanced
Productivity

Figure 1: Key Differentiators Proposed for Briwo Solutions

We have considered the below mentioned services in detail in this proposal

 Consolidated Technology Service Offerings for


 Enterprise compute and devices, Network devices/ links, vendor management
services
 Asset management, Problem & Change Management, Vendor Management, Service
Management controls
 Asset Audit & Compliance management
 Centralized project governance supported by Offsite Delivery Manager
 Availability and Performance SLA based approach, Razor sharp focus on higher user
satisfaction
 Service Delivery Excellence Program & quality processes aligned to ITIL

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Transition Plan for Briwo Solutions

The ISL transition methodology will deliver the transfer of service delivery and management from
incumbent service (Briwo Solutions) teams to ISL. With decades of experience in Domestic and Global
terrain involving highly qualified transition professionals who have showcased best of project
management capabilities, ISL has derived its Transition Methodology based on ITIL best practices. The
objectives are simple and clear:
 Complete effective and comprehensive Knowledge Transfer from incumbent service provider
 Overlay the current service with ISL management processes
 Through a managed quality process deliver assurance to The Authority that transition risk is
controlled
 Envisaged time frame for Briwo Solutions Transition is 5-10 Days. Transition will include Due
Diligence, Knowledge Acquisition phase and Shadowing Phases followed by steady state delivery.
Based on the timelines, ISL will finalise the transition plan and share the approach with timelines
to client at later stages.

The figure below outlines the approach that ISL intends to adopt towards transitioning of services
from the incumbent while ensuring that there are no disruptions to Briwo Solutions’s Business-As–
Usual (BAU)

Due Diligence Service Delivery


Overview Ownership of SLA
come
Study Support Monitoring

Transformation Implement CSI

Services Transition

Initiation Transition Steady State SLA and CSI

Validation Asset Repository SLA Tracking

Core Team Ramp


Knowledge Analyze CSI KPI’s and
Up
Transfer implement
Current assets
Measure and
Improve Services
Infrastructure
Satisfaction
Setup Setup
Planning

Gradual takeover of Operations & Support while adopting a


Transformational Outlook from Day 1 for Briwo Solutions

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2 Critical success factors for Briwo Solutions engagement with ISL
ISL has identified Critical strategic and operational success factor for this engagement as detailed
below:
Strategic success factors for Briwo Solutions:
 ISL will engage with Briwo Solutions on a Partnership model rather than a vendor client model.
 Effective and Clear Governance mechanism
 Focus on Continuous Service Improvements and Cost Optimisation Initiatives
 Flexibility to manage Service Additions & Changes, Asset increase/reduction on baselined
assets
 Strict Compliance to the Security Policies of Briwo Solutions and as per Guidelines as defined
in SOW
 Ensuring highest Service Continuity. Highlight SPOF i.e. Single Point of Failures to Briwo
Solutions IT management wherever possible and follow up for possible remediation
 Bring in ‘Thought leadership’ and ‘Industry best practices’ beyond operations & development.
Consult to Briwo Solutions on new technology trends and focus on increased adaption

Operational success factors for Briwo Solutions:

Application Specific
• Well trained team - Training, Root cause analysis, Historical analysis, First call resolution in
due course of time, Major incident process and many more initiatives for shift from reactive
to proactive.
• RCA and permanent fix for repeated issues
• Detailed knowledge management & SOPs for resolution

Process specific
• Centralized Governance mapped to Briwo Solutions stake holders & Business owners
• Tool based MIS and reporting – Dashboards & Proactive analysis of trends
• Service Improvement Plan
• Planned & structured reviews and escalations
• Defined performance measurement parameters for ISL performance review

Resource specific
• ISL has no subcontracting model, with one of the least attrition in the industry
• Defined training plan
• Periodic performance reviews of resources
• Backup and contingency planning

ISL’s solution & governance processes are fully aligned to meet up the expectations as stated above.

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3 ISL’s understanding of SOW
Briwo Solutions is looking for prospective service provider for providing following service area and
tasks. Technology assets defined in the scope of work as well

3.1 Detailed Scope Activities


Below table is activity list as given in Briwo Solutions SOW of this engagement. Current in scope of
ISL –Onsite FM Engineer, for assurance of HW uptime,Server & Network monitoring and L1/L2
support, application , vendor management and asset management.
Business Need Hardware Uptime Support

Service Delivery Model AMC support + Onsite Server Engineer-1 no


Onsite Server Engineer for HW uptime and monitoring of equipment’s as
per agreed SoW
Support Deliverables
Comprehensive support for Hardware Breakfix,
Half Yearly Health Check-up Support
Hardware break-fix, 15 Min. Helpdesk Response, upto 4Hrs onsite
Service Level
Response, NBD resolution, as per table below
24x7 Mon-Sun for Server & Network Devices
Service Window 9x5 Standard Window for Workstation
6x9 for Onsite Engineer support (Mon to Sat)
Sub Area Activities /Scope – Only for DC Components Workload/
Volume
Server Daily monitoring of Infra Servers from Hardware and OS point of As per Annex
Management view based on checklist.
(MS Windows OS management
Servers) Coordinating with application team (Briwo Solutions) and OEM to
ensure patching and other updates are applied as per Briwo
Backup support - ensure compliance requirement and support
application team for backup/ restore.
Monitoring of different parameters like CPU, Memory, Disk,
Temperature, etc..
Storage Health Monitoring – Primary & Secondary Storage. As per Annex
Management Fine tune & Space Management.
Backup Support

Network Monitoring of Device health as per checklist As per Annex


Management configuration, spare replacement.
Issue logging with vendor and Coordinate with vendor for upport.
WAN Monitoring & Management
Proactive Monitoring of ISP Network bottlenecks.
Monitoring of UTM/Firewall.
For Internet Link issues coordination with ISP
SLA adherence to be monitored for all the links
Manage Wi-Fi controller, AP's and related configuration.

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Governance Vendor management (Report, and review calls with vendors /
OEM's)
Reporting on Monthly and Quarterly basis related to calls and
uptime report.
Monthly status review meeting to discuss KPI, project status,
other team requirements etc.. with IT senior team.
Quarterly leadership meeting.

Asset Asset Visibility, inventory & tracking. Only for DC


Management Components

3.2 Service Level Agreement (SLA)


Level Severity Definitions Response Response Resolution Resolution
Time Target Time Target
Severity 1 Event/Incident that affects the functioning of
Major business operations/system not being
operational 30 Mins 98% SBD 95%

Severity 2 Event/Incident that does not result in non-


High functioning of business operations/systems,
but if not addressed could result in
Unavailability of Fleet One Application. 30 mins 95% NBD 95%

Severity 3 Event/Incident which does not hamper


Medium business operations/ System, is up and
running with limited or no significant impacts, 60 mins 95% NBD 90%
any alerts which are triggered for high
utilisation.
Severity 4 Event/Incident, which Directly/Indirectly do
Low not hamper business operations and user
Best Efforts
privacy. Like information request, service 60 mins 95% 90%
request, etc. basis

*SLAs will be mutually discussed and required changes can be done at the end of the first month.

4 Service Operating Model


4.1 Proposed Call Flow
 To meet Briwo Solutions business requirements, ISL proposes 24/7 AMC HW support, by
deploying one On-Site engineer at DC during business hours and during non-business hours
from Field Support. ISL will provide off site Delivery manager (SDM) as ‘single point of contact’
(SPOC) for Briwo Solutions management placed at Gurugram, SDM will be responsible for
participating in resolving Severity 1 incidents/ operational hurdles, handle escalations/ issues,

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ensure SLA adherence and overall quality of service being delivered by Inspirisys.

 ISL team will track and own the incident to closure and update the users on the same. ISL will
coordinate with all the stakeholders involved and get the incidents to closure. Reporting,
quality, and process documentation.

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4.2 Resource Deployment Plan
ISL will deploy one onsite engineer at client site.

Deployed Engineer will have skills in L1/L2 Server HW, Windows and basic networking.

This onsite engineer will provide services related to L1/L2 HW , L1 network/ security related issues,
and necessary vendor management with OEM/Briwo Solutions team.

Support Hours coverage


DC On-Site engineer – 9x6, L1/L2 Technical Support

Sl. Asset ISL Support No.


Unit Location On-site / Oncall
No Count Location Engineers
Data On-Site Gurugram 1
1 KKD 61
Center Remote IGSC Chennai Shared

5 Detailed Governance Approach


ISL proposes a distinct collaborative Governance Model, in order to focus on the Briwo Solutions
business requirements.

The Governance Model indicates ISL’s representation to Briwo Solutions and also expects Briwo
Solutions to nominate members for the engagement’s successful execution. The Governance Model
is collaboratively designed and customized to the specific needs of the engagement and the IT support
and delivery challenges.

ISL addresses governance model at both the Program and Task Order Levels with the following
objectives:

 Provide Briwo Solutions with a single point of contact within ISL’s for the issuance of task
orders, payment of invoices, and other contractual or business matters.
 Enhance ISL’s ability to respond quickly to Briwo Solutions requests for task order proposals,
marshalling resources as required to meet Briwo Solutions requirements.

The Operations Manager will conduct regular meetings with Briwo Solutions appointed personnel to
discuss issues like SLA performance, Service improvement and unresolved operations problems. ISL
will map the senior management from Briwo Solutions with ISL senior management representatives
to ensure communication is complete at all levels.

The Governance Model is used to address and resolve any issues that could potentially impact the
service. This applies in both the transition phase and the steady state phase. It is very important to
classify issues on the basis of their impact on the service delivery. The proposed classification of issues
is given below:

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During Transition phase - During the transition phase all issues would be categorized under three
broad categories, based on the impact the open issue has on the business. The categorization would
be agreed between the ISL and Briwo Solutions members of the transition team:

 High Impact – The issues, if not resolved, has the capacity of adversely impacting project
timelines and the impact is not limited to a single track.
 Medium Impact – The issue, if not resolved, has the capacity to adversely impact the
transition timelines for a single track.
 Low Impact – The issue that do not impact timelines significantly but need to be resolved
on an ongoing basis.

During Steady State phase - During the Steady State phase the issues would fall under the following
categories

 Operational issues - These would be categorized based on the severity levels of the issues.
 Contractual issues – Any differences on understanding of contractual terms impacting
delivery of IT services
 High Criticality Issues – Any major downtimes or P1 Tickets leading to major outages
For issue resolution, participation from Briwo Solutions and ISL concerned personnel is essential. In
case the issues do not get resolved at the designated level, escalation would be clearly defined
ensuring appropriate visibility of unresolved issues. The following table gives example roles &
responsibilities of the personnel with respect to issue management:

Type of issue Addressed by


Scope of work Account Manager, Service Delivery Manager
Project timelines Service Delivery Manager
Service Levels Site Engineer, Service Delivery Manager
Legal & Contractual Account Manager , Service Delivery Manager, Relationship
Manager, Legal team
Commercial Account Manager , Service Delivery Manager, Relationship
Manager
Day-to-day operational Onsite Resource, Service Delivery Manager
Overall relationship, long term Relationship Manager, Executive sponsors
business vision
High Criticality Issue Entire ISL Account Management Team

These issues would be discussed during the review meetings. Any pending/open issues would be
marked as unresolved and would be tracked till closure.

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6 ISL Transition Methodology
The below section explains the various transition process in detail which would be cutting across
during the Transition critical phases.
Objective
Following would be the key objectives of the Transition Phase
 Pre AMC Failure Checks without any Time/Resource Over-run
 Transition Executed without any disturbance to the existing services to Briwo Solutions
 Assure Compliance of all the Regulatory & Security Requirements, if any.
 Takeover Services without any risk to Briwo Solutions Business Information
 Ensure No/Minimal dependencies on Briwo Solutions / Existing Vendor post transition for the
agreed scope of work

Resource Planning (Pre-Transition Phase for Briwo Solutions)


 Preparation of the resource requirement plan for the Services to be transformed.
 This plan will detail the experience and the skills of the resources required for sustenance
 Identification of the Subject Matter Experts in those technology / process areas for the
Transition Phase

7 Commercials
7.1 Hardware Uptime Services + Onsite Engineer

Description Annual (INR)


AMC of Server, Storage ,Network Devices & UPS , as per 2570950/-
annex

Description Location Price in INR


Onsite L1/l2 Engineer Support at Kalindi New Delhi 780000/-
Kunj for 1 year

Note:

7.2 Terms & Conditions of Services Contract


SERVICES;
1. This Annual Maintenance Contract includes Material & Services and the removed / replaced
material becomes the property of ISL.
(a) Any issues found during Pre AMC check same will be done under chargeable basis.
(b) Annual Maintenance Charges are payable in Quartely Advance, 30 days credit period.
(d) Tax extra as applicable at the time of billing, currently 18% applicable.
3. Service is available as per the service window in the quote. Customer should provide all software
media and valid licenses for the support.

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4. Preventive maintenance, as applicable, will be done on the equipment once in a half yearly, In
case there is a repair call, preventive maintenance will be combined with the repair call.
5. ISL reserves the right to charge additional amount for the calls made by Customer where no engineer
intervention was actually required to set right that equipment or for virus removal calls. Equipment is
not covered by this contract and such incidents are treated separately at additional cost to the Customer.
6. Any damage caused to the equipment mentioned in the contract due to negligence of operator or
connection of other units by customer or improper environment or mishandling of any equipment is not
covered by this contract and such incidents are treated separately at additional cost to the Customer.
7. All consumable like UPS Batteries, Tape Media & cables are outside the ambit of this agreement.
8. It is customer’s responsibility to provide proper environment for the equipment as per ISL guidelines, for
smooth running of the equipment.
9. The customer will at regular intervals take and keep backup copies of software and data and ISL
will not be responsible for any loss of the data due to disc corruption either in stand-alone mode
or by networking causes.
10. Patches/firmware which are not readily available Or Proprietary with Hardware support bended
by Password controls are out of scope, ISL can assist and support on best effort basis.
11. ISL will not accept any liability
* In negligence for any loss which is not a consequence of physical injury or damage to persons or
property.
* For any indirect losses arising out of any breach of this contract or obligation under this contract.
12. If equipment’s are shifted by the Customer on his own, any corrective action done to make the
equipment operational is chargeable.
13. Service contract and / or the maintenance charges agreed may have to be revised if equipment’s are
shifted.
14. The Contract Service is not valid if serial number or equipment is mutilated, defaced or altered.
15. This service contract does not cover any form of damage resulting from dust, foreign object, fire, water,
input voltage beyond specifications, riot, mishandling, commercial use, lightning, flood or any act of
natural and use contrary to the operations specified in the user's manual supplied with the equipment.

16. FORCE MAJEURE: ISL shall not be liable for delay in or failure of any of its obligations under or arising
out of this contract if the delay or failure results from any of the following like act of God, fire, flood,
storm, pandemic situation, earthquake, explosion, accident strikes, riots, lockouts, industrial, disputes,
labour troubles etc.
17. This contract shall be governed in all respects by Indian Laws.

Inspirisys and Briwo Solutions Group Solutions would respond to any notices or written
communication issued by one to another within 2 working days. We expect all acceptance and sign
offs required during the project life cycle to be provided within 2 working days after the submission
of the same to you.

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8 Assumptions

Assumption and Dependencies:

o Briwo Solutions will extend maximum support for ISL in getting all existing documentation,
operational templates, and SOP (Standard Operating procedure) related to the environment.
o Briwo Solutions shall be responsible for the renewal of all vendor contracts including
Warranty/AMC contracts if AMC is not with ISL. ISL shall be extending all help by way of
notification, escalations and vendor management.
o Required Media/License to install any OS or applications will be provided by Briwo Solutions.
o Any new project activities (Planning, sizing, and design) that are outside the scope of day-to-
day operations of the in-scope IT Infrastructure will be carried out by ISL after mutually
agreeing on the Cost, Timelines and efforts involved.
o The inventory data listed in the current document will be taken as baseline for all commercial
calculations. The incremental rates offered by ISL shall be applicable for the increase of
assets from this base line assets mentioned in the commercial offer.
o It is assumed that Briwo Solutions would have appropriate ‘professional services’ contracts
with the principal Product vendors, who would provide the necessary level 3 support
required for handling product/ Solution support .
o During transition period, existing vendor’s contract and SLAs shall be Briwo Solutions
responsibility, however ISL will make efforts to ensure that the SLA’s doesn’t fall drastically
during the transition.
o Briwo Solutions will provide access and enable configuration and settings of its infrastructure
so as to allow Inspirisys to provide its services.
o Inspirisys shall not be responsible for any loss of data arising out of circumstances beyond
the scope and control of this project.
o Within the scope of this proposal, Inspirisys does not take responsibility for performance of
Briwo Solutions Group’s applications or third-party software.
o Briwo Solutions Group infrastructure team will provide secure remote access to Inspirisys to
and between DC location for delivering the required services.
o Inspirisys and Briwo Solutions would respond to any notices or written communication
issued by one to another during the project life cycle within 2 working days.

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9 Appendix
Location AMC Period (in Total AMC
SN Location Description Make Modal Serial Number Qty Rate (P.a.)
Detail Months) Price (Rs.)
1 RTD Server Dell R530 HNK0YC2 1 24 17500 35000
2 CCTV Storage Server Dell NX3230 8TD2LG2 1 24 85000 170000
TER, GF, DCC
3 CCTV MDF Boxes Dell MD1400 C0F0LG2, C0F5LG2 2 24 85000 340000
building
4 Cisco L3 Switches Cisco WS-C3850X-12S-S FCW2047F00E 1 24 22500 45000
5 Cisco L2 Switch Cisco 2960 1 22 4500 8250
DCC room
6 FF, DCC Work Station Dell 3620 XCTO BASE 1083RG2 1 24
Building 8500 17000
3 at IBL and
7 3 at Access Point Moxa TAP-6226-TC-EU 6 24
Workshop 2950 35400
KKD
PPIO in IBL;
CR in IBL; CR
8 Indoor Access Point Cisco AIR-CAP1602E-N-K9 3 24
in
workshop 2500 15000
IBL on
second
9 POE Switch NetGear 8 ports 1 0
MOXA AP
pole 0
UPS room,
2KVA Online, 6
10 FF, DCC UPS Luminous NA 1 24
Batteries
building 7500 15000
11 RTD Server Dell R530 HNHH882 1 24 17500 35000
12 Storage Server Dell NX3230 CB10LG2 1 24 85000 170000
90J3LG2, C0G0LG2,
13 MDF Boxes Dell MD1400 3 24
DCC room, C1S2LG2 85000 510000
14 FF, DCC Cisco L3 Switches Cisco WS-C3850X-12S-S FOC2047U00R 1 24 22500 45000
15 Building Cisco L2 Switch Cisco 2960 FCW2048B10T 1 24 4500 9000
16 Work Station Dell 3620 XCTO BASE 10CZQG2 1 24 8500 17000
2KVA Online, 6
17 UPS Luminous NA 1 24
Batteries 7500 15000
MKD
PPIO in IBL;
CR in IBL;
18 Indoor Access Point Cisco AIR-CAP1602E-N-K9 3 24
AM room in
workshop 2500 15000
19 IBL POE Switch NetGear 8 ports 1 0 0
Signaling
room, FF, Checkpoint Firewall
20 Firewall CheckPoint 1 24
DCC 730
Building 0
21 RTD Server Dell R530 HNK2N62 1 24 17500 35000
22 CCTV Storage Server Dell NX3230 8TC4LG2 1 24 85000 170000
TER, GF, DCC C9C4LG2, C9FZKG2,
23 CCTV MDF Boxes Dell MD1400 3 24
building 90J4LG2 85000 510000
24 Cisco L3 Switches Cisco WS-C3850X-12S-S FOC2508LAHS 1 22 22500 41250
25 Cisco L2 Switch Cisco 2960 FCW2048B0Z2 1 24 4500 9000
PPIO in
workshop;
26 Millwright Indoor Access Point Cisco AIR-CAP1602E-N-K9 3 24
room FF;
VND HRC FF 2500 15000
27 AM room FF POE Switch NetGear 8 ports 1 0 0
Checkpoint Firewall
28 AM room FF Firewall CheckPoint 1 18
1530 TBQ
DCC Room,
29 Work Station Dell 3620 XCTO BASE 1 24
FF 8500 17000
UPS room, 2KVA Online, 6
30 UPS APC Schneider NA 1 24
FF Batteries 7900 15800
31 Cisco L2 Switch Cisco 2960 FOC2504LKDV 1 22 4500 8250
CER, FF
32 CCTV Servers Dell R530 HNJYXC2, HNHFH92 2 24 17500 70000
33 BCC, SF Work Station Dell 3620 XCTO BASE 10C2RG2, 10B4RG2 2 24 8500 34000
34 Data Base Server Dell R740XD 2VT4Z43 1 8 TBQ
ERP Room,
35 Maximo Sever Dell R540 B6Z9053, D6Z9053, C6Z9053 3 8 18000 36000
7th floor
36 Metro L3 Switch Cisco C9200l-24T-4G-1V01 JAE24350CD5 1 0 TBQ
37 Bhawan, CCTV Server Dell R530 2 24 17500 70000
TER, FF
38 OCC Cisco L2 Switch Cisco 2960 1 24 4500 9000
Theatre, 8th
39 Work Station Dell 3620 XCTO BASE 1091RG2, 1073RG2 2 24
floor 8500 34000
Total Number of Equipment 61 2570950

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Client Location – Delhi Metro Depot – Kalindi Kunj, Mukand Pur, Vinod Nagar And OCC Metro
Bhavan

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