Professional Documents
Culture Documents
Being a professional in higher education comes with high expectations that you will do
great things for the institution and the people it serves. However, being an administrator in
higher education comes with so much more. Part of that is learning how to effectively navigate
through numerous legal and ethical dilemmas coming your way. These dilemmas may be related
to students, staff, faculty, or other administrators. This can bring up the question, how do you
prepare to handle these situations? Thankfully I had the opportunity to interview Frank Ramirez,
Director of Student Services at Porterville College (PC). Frank works at the same institution;
however, I work in the Office of Instruction while he works in Student Services. I know that he
has loads of information and is always a great figure to be around. In addition, Frank was more
than happy to provide me with some insightful information on several legal and ethical
dilemmas. The three topics I want to highlight from our conversation are the legal process of
terminating an employee, the ethics of misusing organization funds, and advice to being an
Administrator Background
Frank has worked in higher education for over 15 years and is committed to providing
high-quality work with leaders, staff, and committees that he directly works with. His work has
taken him through departments such as the Federal TRIO Programs, Extended Opportunity
Programs and Services (EOPS), K-12, and some work in the non-profit sector. He believes
leaders should practice the leadership they want to see from others. More importantly, he
believes that higher education can provide students with a greater chance at upward economic,
social mobility along with personal growth and experiences that align with their own goals.
Frank is still relatively new to the PC community seeing as how he started his director position
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right when we all went into lockdown from COVID-19. However, his work experience speaks
volumes at our campus. Especially since his voice and work is shaped to increase diversity
There are a couple of ethical situations that my interviewee provided me, but one that we
highlighted in our discussion is the termination of employees. When an employee is not meeting
document everything. Frank notified me to document all instances, preferably through email.
This is a delicate conversation because a legal process can lead up to someone's termination.
Frank understands that including your human resources department in this discussion will help
you avoid any positions that may lead to discrimination. Of course, no one wants to work
through that process, and in some cases, managers would instead work with the employee and
feedback and letting the employee know that they are failing is a great way to help navigate the
employee on the road to succeed and improve (Heathfield, 2020). However, if the need to
terminate is there, it is best to use help from the legal department or HR. The purpose of using
legal support is to protect you if it turns against you for the wrong reasons. Frank understands
that this is not an easy process, and you make sure it is done in a legal and ethical matter. In this
case, Frank has been thankful for having the resources to navigate through a complicated process
but even more thankful to not have to go through with a termination process entirely.
A significant dilemma that was mentioned in our discussion was the ethical dilemma of
an employee misusing organization funds. Now, from my perspective, I do not believe that I
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have worked with anyone who would do such a thing, but at the same time, we never truly know
until it is fully exposed out there. Frank recalled a time when he worked with an individual who
used the company credit card to buy outside of work uses. This money belonged to taxpayers
because it was from the county. This occurred during his earlier years in higher education when
Frank was not yet fully informed of all the policies and procedures in higher education.
However, Frank stood firmly with his ethical principles that align with the Council for the
Advancement of Standards in Higher Education (CAS). The CAS Statement of Shared Ethical
fidelity, veracity, and affiliation (See Appendix A). These seven principles are used to improve
the services and programs within higher education institutions. Frank displayed Principle V,
Standards in Higher Education, 2015). He demonstrated this by rejecting any offers that
Coming from a first-generation and low-income background, it was easy for Frank to be
targeted by these scandals at an early age of his career. However, Frank's values also aligned
with Principle II, Non-Malfeasance, which states do not harm (Council for the Advancement of
Standards in Higher Education). By misusing funds, you are inherently harming the people you
serve. Therefore, Frank chose to stay on an ethical path that benefitted his community more than
his former coworker. In the end, these individuals went under investigation and were found
guilty, which led to their imprisonment. Frank recalls many other unethical and illegal instances,
which also helped shape the leader he is today. The kind of leader who has become familiar with
the CAS Standards and uphold those principles in his work every day. More importantly, he
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teaches the same ethical principles to his employees and younger professionals in higher
education.
Administrator Recommendations
advice from my interview with Frank. After telling me about these two legal and ethical
administration. Following the misuse of funds scandal, Frank emphasized the importance of
having an honest and ethical discussion regarding salaries. Especially when employees do not
feel well compensated for their work. He understands that money can be tight when working in
higher education and non-profit organizations, but transparency can help develop a greater
understanding of the situation for everyone. Frank also reminds others that under the California
Equal Pay Act, it is illegal for any employer to prohibit employees from discussing salaries and
pay with each other (California Department of Industrial Relations, 2020). I appreciate his
commitment to challenging what was once taboo about speaking openly about your wages and
Lastly, Frank provides a bit more of an insight into being an administrator. He says that it
becomes harder to trust the higher you go up. Partly because admin is at-will employees and can
be let go the next day, unlike classified staff. He emphasizes the importance of working together
with other individuals but, at the same time to always protecting yourself. I am nowhere close to
being an administrator, but I know this is not the first time I have heard this in higher education.
This advice provides me with more guidance as I continue to navigate through my career in
higher education and prepare for any situation that may come my way.
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Conclusion
ethical issue in education; however, I did not expect to gain so much more information regarding
many legal and ethical topics. The insight and guidance that Frank has provided are of
tremendous value. His shared ethical principles and knowledge have allowed him to navigate
difficult situations and model ethically wise decision-making throughout his work. Expanding
his knowledge of laws and ethical principles has helped out his organization and community.
More importantly, having the same commitment to sound ethical principles can help many other
professionals and institutions better support the people they serve and avoid complex problems
in the future.
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References
California Department of Industrial Relations. (2020). California Equal Pay Act. Retrieved
Council for the Advancement of Standards in Higher Education. (2015). CAS statement of
shared ethical principles. In J. B. Wells (Ed.), CAS professional standards for higher
Heathfield, S. M. (2020). What you need to know about firing an employee. The Balance
fire-an-employee-1917907
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Appendix A
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