1.

(1)

When thoughts and ideas are expressed clearly and succinctly in writing,
the reader learns writing easily
the reader finds difficulty in reading
the reader cannot understand the message
the reader is able to understand the message and the intent of the writer

2. (1)
Non-verbal communication helps you to make a first________ the best.

Behavior
mannerism
impression

3. (1)
During bad weather it is

easy to cook

Difficult to cook
no possibility to cook

4. (1)

When you communicate with your client, always do more _____ than talking.

reading
writing
listening

5. (1)
Crossed legs and body leaning on podium indicates _______approach and ________ of the s

informal, relaxation
formal, situation
informal, thoughts

6. (1)

The receiver could misunderstand receivers message and

this could lead to effective communication
this could lead to a barrier to effective communication.
this could lead to wonderful communication

7. (1)

Smiling face indicates friendly nature of his _______.

speech
activities
character

8. (1)

Your ship is going for damage repairs in one of her ballast tanks.What should the repair spec
Details as per the ships' routine defect list and the budgeted cost and time
Photograph of the area with expected amount of steel renewal and the time allowed for completing th
Description of the repair including plans, location, survey, testing, access, ventilation, staging and ligh
Class recommendations, tank drawings and budgeted cost and time

9. (1)
Graceful posture is a great _______ in any profession.

liability
asset
property

10. (1)
The rudder is tried out from

Starboard 15"
Mid ship
Steering flat
Port 5"

1. (1)
The stages of extrication include:

donning life jackets and/or immersion suits

gaining access to the casualty
putting out any fires
sounding an alarm

2. (1)

After providing for each crew, how much of extra lifejackets must you carry on an oceangoin
30%
20%
25%
15%
3. (1)
When rescuing a person in a confined space, what is required to be considered safe to enter:

safety lights
eye protection
presence of oxygen
fire retardant gear

4. (1)

Which distress signal is required for a liferaft in ocean service and could be effectively used
The water light
Smoke marker
Red flares
Orange dye marker

5. (1)

The range of shooting a line throwing appliance in calm weather is

100 metres
200 metres
300 metres
400 metres

6. (1)

Which statement about immersion suits is TRUE?

The suit must, without assistance, turn an unconscious person's mouth clear of the water within 5 seco
The immersion suit seals in body heat and provides protection against hypothermia for weeks.
The suit will still be serviceable after a brief (2-6 minutes) exposure to flame and burning.
The collar must be inflated before abandoning ship.
7. (1)

The International distress, safety, and calling frequency is channel ___________

13
16
18
22

8. (1)

The life jackets on all vessels shall be _____.

inspected weekly
worn at all times
readily available
tested yearly

9. (1)
With the immersion suit on, you are expected to climb up and down vertical ladders at least
5 meters or 16 feet
4 meters or 13 feet
4.5 meters or 15 feet

10. (1)

What is the spoken emergency signal for a “man overboard" on the VHF radio?
Man Overboard
Security
Mayday
Pan-Pan

1. (1)

Each distress signal and self-activated smoke signal must be replaced not later than the mark
 48 months
36 months
12 months

2. (1)
The searchlight's power source must be capable of operating the light without charging or rechargin

3 hours of continuous operation

5 hours of continuous operation
4 hours of continuous operation
6 hours of conitinuous operation

3. (1)

The range of shooting a line throwing appliance in calm weather is

100 metres
200 metres
300 metres
400 metres

4. (1)
Chemical & Gas tankers should carry lifeboats that are equipped with:

gas masks
flares
oxygen tanks
self contained air support systems

5. (1)

The number of rocket parachute flares on the bridge are:

 9
12
15
18

6. (1)

Which of the listed precautions should be taken when testing a line throwing gun?
Never test the rocket with the service line attached.
Fire it at an angle of approximately 90 degrees to the horizon.
Wear asbestos gloves.

7. (1)

You are using VHF channel 16 (156.8 MHz) or 2182 kHz. You need help but are not in dang
"ASSISTANCE NEEDED"
"PAN-PAN"
"MAYDAY"
"SECURITE"

8. (1)
What is the least treatment that can be provided to a sick or injured person on board a ship?

Expert medical services

Provide first aid
Cannot provide any medical help

9. (1)

Life jackets should be stowed in ________.

survival craft
 messrooms
readily accessible locations
locked watertight containers

10. (1)
What is the minimum requirement for buoys with self activated smoke signals?

At least two

At least one
None required

1. (1)

The atmosphere in a tank is too lean if it is

incapable of supporting combustion because the hydrocarbon content is below the LFL (Lower Flamm
capable of supporting combustion because the hydrocarbon content is above the UFL (Upper Flamma
capable of supporting a fire once started
not safe for ballasting

2. (1)

On a tanker, each high level alarm and tank overfill alarm must be tested__________.
no earlier than 24 hours prior to loading
no later than 24 hours prior to loading
anytime prior to loading
weekly

3. (1)
In cleaning up an oil spill, straw is an example of a
chemical agent
 blocker

absorbent

4. (1)
What does VEC stand for?

Vapour Exclusion Control

Vapour Emission Control
Vapour Examination Control

5. (1)

The minimum concentration of H2S which can cause death if a person is exposed for even an
200 ppm
400 ppm
600 ppm
1000 ppm

6. (1)
During oil transfer operations, who is responsible for ensuring that the posted tran

The designated person in charge

The tankerman

The senior able seaman

The oiler

7. (1)

The most frequent incidents of tanker pollution occurring during tanker operations is ______
due to collisions
 routine discharge of oil during ballasting and tank crude oil washing
loading and discharging
due solely to groundings

8. (1)
While taking on fuel oil from an offshore supply vessel, the transfer hose leaks, causing a sheen in
continue transfer operations

repair the leak with duct tape

reduce the rate of transfer

immediately shut down operations

9. (1)

The transfer procedures for oil products are required to be posted_________.

in the pilothouse
in the officer's lounge
in the upper pumproom flat
where they can be easily seen or readily available

10. (1)
You are operating a non-ocean going vessel, how much of the accumulated oily wa

25%

50%

75%

100%

1. (1)
Problem solving, improvements in methodology and relationships, and greater productivity are all s

Delegation of duties
 Good communication

Micromanaging team members

Personal satisfaction of team members

2. (1)
Positive recognition for job performance is

Improper for persons who meet but do not exceed job requirements

Used to help individual team members feel good about themselves

Used by managers to coerce employees to work harder

Used only in group settings so as to not cause undue emphasis on a single team

3. (1)

What is the side effect of morphine?

Respiratory depression
goose flesh
restless sleep
mydriasis

4. (1)

What purpose the drug morphine is used in medicine?

Pain reliever
Anesthesia
Lubrication purpose

5. (1)

Chronic depression can cause

acute alcoholism
chronic alcoholism
breathing disorders
 binge drinking

6. (1)

HIV/AIDS is not transmitted by:

blood transfusions
organ or tissue transplant
use of contaminated injection
sharing toilets or wasting facilities

7. (1)

Direct blood contact occurs through all except

Needle sharing
Transfusion
Sharing of beds
Accident in health care settings

8. (1)

Which procedure should NOT be done for a person whom has fainted?
Revive the person with smelling salts.
Loosen the clothing.
Lay the person horizontally.
Give pain reliever.

9. (1)
Managers should delegate tasks effectively using simple rules including:

Do not explain a task as unpleasant, rather tell team members the task is a required manageme

Always be stern when assigning tasks. Using humor to assign menial tasks is humiliating to team

Never ask that a job be completed as that allows the team member to consider it optional.

Use face to face contact when assigning jobs rather than email or phone calls
10. (1)

Irritable bowel syndrome results from

effects of alcohol in the stomach
effects of alcohol in the duodenum
effects of alcohol in the ileum
effects of alcohol in the large intestine

1. (1)
Physical stress:

Rarely causes emotional stress

Is often a symptom of emotional stress

Rarely is connected to diet

Is often found in people who exercise regularly

2. (1)

Which of the following causes stress?

Financial Problems
Social Problems
Neither financial and social problems
Both financial and social problems

3. (1)

Which of the following probably would not be a helpful way to deal with the stress?
Developing a sense of humour
Balancing work and play
Spending less time talking about the problems with friends and family
Consulting a professional counsellor

4. (1)
Balancing life goals, taking charge of thoughts and emotions, and managing schedules are all comp

Identifying sources of stress

Being practical

Taking control

Coping with stress

5. (1)
As a stress management tool, being practical requires that you ___________

Require consistent perfect results from yourself

Set realistic goals

Recognize flaws in seemingly flawless plans

6. (1)
A negative attitude, inability to manage time, and low self esteem are all ___________ that can ad

Environmental factors

Emotional factors

Community factors

Personality factors

7. (1)
Which of the following is not a symptom of stress?

Pessimism

Self esteem

Eating too much

Smoking
8. (1)
Self induced stress is mainly due to

Family

Personality

Economy

Health

9. (1)
Which of the following causes stress?

Financial Problems

Social Problems

Neither financial and social problems

Both financial and social problems

10. (1)
Stress is considered to be
An imaginary condition

A mental and physiological condition

Is always bad for the human psyche