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QUESTIONNAIRE ON HAVELLS

1. Do you sell Havells Products ?


*Yes *No
2. How Many Brand Of Havells you sell ?
*1
*2
*3
*4
3. Which brands of Cfl frequently sells at your counter?
*Havells
*Philips
* Crompton
4. What do you feel about service of the havells company?
*Very good
*Average
*Good
*Bad
5. Do you agree with the price of havells products in competitive?
*Strongly Agree
*Agree
*Disagree
*StronglyDisagree
6.The promotional Activities of havells company are ?
*Very good
*good
*average
*poor
7. In your opinion the new adjustment policy of Havells in the form of 7% less in bills is ?
*Useful
*Useful to some extent
* Wasteful effort
* cant say
8. What type of products do you want to sell ?
*Quality Products
*Guarantee products
*Any other
9. Availability of Havells products in the market ?
*Always available
*Occasionally available
*Always unavailable
* Cant say
10.serviceu get to know about havells ?
*Peer group
*Family
*Media
*any other
11.In your opinion the most influential media to advertise is ?
*Newspaper
*Television
* Radio
* Any other
12. The quality of havells products is ?
*Very good
*Good
*Poor
*Very bad
13.The price of havells products?
*Very high
*High
*normal
*low
14. In your opinion the brand image of havells products are ?
*very good
*good
*average
*poor
15. Reason for your preference for havells products ?
*price
*quality
*safety
*brand image
16. With the increase in the price of havells your purchase behaviour is ?
*never change
*change to some extent
*totally change
*cant say
17. Factors for purchasing havells on higher price
*save electricity
*durability
*brand name
*eco friendly
18. in your opinion what is more important
*quality
*price
*guarantee
*any other
19.Do you agree that price of havells is competitive?
*yes
*no
*cant say
20. Are you aware of the USP'S of havells?
*yes
*no
21.Availability of havells products ?
*Always available
*occasionally available
* unavailable
22 Do you like to buy havells products ?
*yes
*no
23.Which havells products you like to buy?
*Fans
*Lights
*Solar
*Motors
24. Are you satisfied with the services provided by havells ?
*Yes
*No
25. What is the daily sell of havells at your outlet ?
26. Average volume of havells sold at your outlet ?
27.your suggestions for improving the quality of havells product
28.Please specify the shortcoming in havells

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