KEYS

Part l: Picture Descriptions

1 (A) He's holding a book.
(B) He’s hanging a clock.
(C) He's painting a picture.
(D) He's leaving a room.

2. (A) A customer is lifting a box onto a cart.

(B) A customer is paying for a purchase.
(C) A cashier is wrapping up some merchandise.
(D) A cashier is writing on a sign.

3. (A) Some chairs are being placed in a closet.

(B) Some snacks are being baked in an oven.
(C) The women are shaking hands.
(D) The women are wearing long-sleeved shirts.

4. (A) One of the men is removing his hat.

(B) One of the men is replacing a tire.
(C) A car is parked on the side of a road.
(D) Some people are washing a car.

5. (A) The woman is picking up a test tube.

(B) The woman is examining a patient.
(C) The woman is looking out a window.
(D) The women is using a microscope.

Part 2 Question — Response

PART 2
7. What color should we paint the waiting room?
(A) Let's paint it blue,
(B) Tomorrow should work.
(C) Yes, I filled the prescription.

8. Who has the attendance sheet?

(A) Mr. Bora does.
(B) I was just there yesterday.
(C) Our most recent event.

9. The last train to Melbourne hasn't departed yet, has it?

(A) Yes, it just left.
(B) No, it shouldn't rain.
(C) Only ten dollars.

10. How do I get the drawer of the cash register to open?

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(A) A department store sale.
(B) The key is right here.
(C) Yes, I already signed up.

11. Haven't you put in a lot of overtime lately?

(A) Yes, I have a lot to do.
(B) It's three-thirty.
(C) I brought my lunch today.

12. Where did you work before this?

(A) At a law firm.
(B) He's my supervisor.
(C) An old resume.

13. Could you help me interview some job candidates?

(A) The conference room.
(B) Thanks for the recommendation.
(C) I can, starting Wednesday.

14. When is Mariko's trip to Moscow?

(A) A round-trip ticket.
(B) The second week in July.
(C) Yes, for a summer vacation.

15. Please deliver these account files to Mr. Zhang.

(A) A new senior account manager.
(B) Sure – I’ll drop them off now.
(C) A signed contract.

16. Why is the parking garage closed?

(A) Because it's being repaired.
(B) To the south entrance.
(C) Monday through Friday.

17. Do you want your commercial to run at seven or eight P.M.?

(A) Several actors auditioned.
(B) A half-hour radio show.
(C) I'd prefer eight.
18. Isn't the director of public relations coming today?
(A) An award-winning film.
(B) I have a map you can use.
(C) Yes, she'll be here soon.
19. I can lend you a pen if you need one.
(A) Pass me a menu, please
(B) Thank you – I already have one
(C) He's at the end.

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20. Which photograph did you want me to edit for the magazine?
(A) My new camera.
(B) The photo of the sunset.
(C) OK, thanks for the update.
21. Why did your company decide to advertise internationally?
(A) To expand our customer base.
(B) Yes, that sounds like a great idea.
(C) Which side do you prefer?
22. The book you want to read is available at the library.
(A) Sorry, but I'm busy at that time.
(B) I ordered my own copy.
(C) Are there any other job positions available?

23. Are you going to print a few more copies of the agenda?
(A) Two hours, at most.
(B) The printer on the left.
(C) I think we have enough.

24. How did the product demonstration go?

(A) The audience seemed to like it.
(B) Near the city convention center.
(C) I think earlier would be better.

25. The actors in this play are talented, aren't they?

(A) Tickets for front-row seats.
(B) Some are even quite famous.
(C) The tractor needs repairs.

26. Where are we meeting with the clients this afternoon?

(A) They just canceled, actually.
(B) No, we don't need to wear a uniform.
(C) Yes, Ms. Watanabe.

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Part 3 Conversations

[32-34] ACD
M: Hello, I'm a guest here at the hotel. 32
I plan to do some sightseeing today, and I
have a question.
W: Certainly. What can I help you with?
M: I'm interested in visiting a couple of historic neighborhoods. 33
What would be a good
way to travel around to see them?
W: Well, you could rent a bicycle. There's a shop just down the street where you can get
one.
M: Oh, that's perfect if it's not too expensive.
W: 341 don't know what they charge, but I'd be happy to call them and find out.

[35-37] CAC
W: 35The review of our restaurant is supposed to be in today's newspaper. Have you
seen it yet?
M: 35I read it before I came in to work. It's the first review in the Entertainment section!
W: Really? I hope it had a lot of good things to say about us.
M: It did. In fact, 36I think we’ll have a lot of new customers this week, thanks to the
positive review. Especially since the reviewers really liked our specialty desserts!
W: Well, then we'd better prepare more food. I'll order more ingredients right
37

away.

[38-40] BBD
M: 38Welcome to Pavilion Appliance Store. How can I help you?
W: Well, 39the handle on the door of my refrigerator broke off.
M: Oh, that's not good. If you bought it more than a year ago, it's not going to be covered by
the warranty.
W: I know—I bought it three years ago. But I can fix it myself... I just need to buy the
handle.
M: I'm sorry, but we don't sell replacement parts.
W: So, do you know of a store that does sell them?
M: Well, 40there is a Web site that sells appliance parts at good prices. You could see if
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they have what you're looking for. It's called AppIiancePartsForYoy.com.

[41-43] DBA
M: Hi, 41I'm calling about your online leadership course. According to your Web Site,
It's one of three courses required for your Professional Certificate in Management.
I'm not interested in the certificate, so can I just take the leadership course?
W: Yes, but it's probably worth it to get the certificate. Have you seen our online
reviews? Most people who complete the certificate program are very satisfied.
M: Yes,421 have a friend who got the management certificate through your program.
It's really helped her in her career.
W: Well, 43if you're worried about the cost, you might qualify for a reduced course
fee. Would you like me to look into that for you?

[44-46] BDA
W: Hi, Carlos. 44,45Did you see the e-mail from the manager? Our fitness center's
going to stay open 24 hours!
M: Yes, I read it. 45The e-mail said the new hours will start next month. I think it'll
make our members very happy. They've wanted later hours for a while.
W: Definitely. The manager also asked us to make some signs and post them around
the gym so members are aware of this change.
M: 461 have some time now. I’ll get started making those signs right away.

[47-49]ACA
M: Isabel, 47I noticed that we're scheduled to give our seminar in the company
cafeteria. Isn't the third-floor conference room available?
W: 47That conference room isn't large enough. Almost 50 people have signed up so far,
and we're expecting even more.
M: That's good news, but 48I listened to a guest speaker in the cafeteria a few weeks ago
and I couldn't hear what she was saying. Even with the microphone, the sound just
didn't travel well in that room.
W: Now that you mention it, I've had that experience as well. 49Let me ask the tech
department director if he has any suggestions for improving the sound.

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[50-52]CAD
W: David, 50the automated shipping system just sent me an alert that you requested
100 laptop chargers from the shipping floor here at the warehouse. What's going on?
Is there a problem?
M: The store in West Springfield just called. 51Each box is supposed to contain a laptop
and a charger. Unfortunately, some of the boxes we shipped from this warehouse are
missing the chargers. We need to ship new ones out as soon as possible.
W: OK. Thanks for taking care of that so quickly. 52Could you pull up the packaging
reports for that shipment? I want to take a look at them, so we don't make that
mistake again.

[53-55]BCD
W: Ming, 53can you still drive me to the Hair and Beauty Expo this weekend? I can't
wait to see all the new products.
M: Well, as it turns out, I have a big job this weekend.
W: That's OK. I can take the bus. But it's a shame you have to work.
M: Actually, I'm kind of excited. 54It's a really important wedding and I'm styling the
bride's hair. I'm hoping people will like my work, and that it'll lead to some new clients.
W: You know, I've styled hair for a lot of brides and have some photographs of the
results. Would you like to see them? I have them right here on my phone.
M: 55That would be great!

[56-58]DAC
M: Good afternoon, 56I reserved a seat online on the two o'clock train to Manchester.
56,57
I’m trying to print my ticket at this machine, but it's not working and my train's
departing soon.
W1: All right, 57it looks like the machine's out of paper. 58This is Nadia, my
associate. If you'll follow her, she will print the ticket for you at the counter.
W2: 58Hi—sorry for the inconvenience. I just need to see the credit card you used
to pay for your ticket.
M: Sure, here you are.

[59-61]BCD

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W: Liam, 59the representatives from Pronote International will be here at two.
M: Right. 59They’re looking for a caterer, and I'm sure once they sample our food
they'll want to hire us. 60Theresa put together a great menu. And... I think we're
ready to start preparing the food for the tasting.
W: Theresa isn't here!
M: Oh, she called to say she'd be a little late. It’s fine. We have plenty of time. 61I could even
start working on the vegetable coconut curry dish we're planning.
W: 61I thought that was a beef dish.
M: 61 It usually is, but the rep from Pronote made a special request for the
demonstration. It'll still be a showcase dish.

Part 4 Talks

71—73 BDA - excerpt from a meeting

W: Hello everyone, and thank you for joining me this morning. First, 71I want to make sure you're all aware that our company will
begin using a new time-reporting software program next month. 72This software is an improvement over the one we've been
using because it will allow you to more accurately indicate the time you spend on specific projects each day. 73I invited
Michaela from the payroll department here to give a demonstration. She'll explain how to report your time using this new system.
Welcome, Michaela!

74—76 BCA - talk

M: 74Welcome, everyone, to our annual corporate retreat. We’ve planned a number of team-building activities to give you a chance to
get to know your colleagues better. For this reason, 75we request that you turn off your mobile devices for the next 48 hours.
76
Before we begin our first activity, we'd like you all to be familiar with the area and everything that is available here. Hassan, the
hotel manager, has agreed to show you around the grounds.

77—79 BAA - announcement

W: 77Attention, Bly Street Fitness Center members. We apologize for interrupting your workout, but we thought you
might like to know that our indoor pool complex is now complete! This means that 78you, as a fitness center member, can
enjoy all the benefits of our new Olympic-size pool, including enough lanes to accommodate a large number of
swimmers. 79The pool hours will be slightly different than the rest of the center's, so please check our Web site for
details about that.

80—82 DAC – telephone message

W: Hey, Vladimir. It's Eva. I just met with Martin from new product development. 80He really likes the work we've done on the new
video game. 81 He's asked us to present the game at the trade show in San Francisco next weekend. Let me know if you're able
to go. I can get train tickets. Also, umm, 82 Martin didn't think there was much for us to prepare in advance, but... I don't know
about that. I'm free tomorrow afternoon. Let me know.

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83—85 AAC – excerpt from a meeting
W: 83,84Next on the agenda: congratulations are in order for Lisa Sullivan. She recently won the Junior Architect of the Year
award for her designs for the Novis Building downtown. 84Congratulations! And lastly, 85Satoshi, the office manager, is
organizing our annual picnic. Please reply to his electronic invitation whether you plan to attend or not. And remember, 85there's a
change this year—friends and family members can now attend this picnic. We look forward to having a big crowd!

86—88 CAD - advertisement

M: Hello, listeners of WJHA radio station. 86Are you looking for a new full- or part-time
job? If so, consider working at Siskin Fashions, a leading clothing manufacturing
company. 87We’ve just opened a second factory here in Grove City, so now we have
quite a few open positions. 88We have to hire seven machine operators and site
managers by the end of the month. Interviews are being conducted now. For more
details, go to www.siskinfashions.com . You'll be glad you did!

89—91 BDC – news report

W: And in business news today, 89online media giant Vai One Media announced its new
Director of Product Development, Bernard Moreau. This is part of the company's
initiative to expand its online video streaming service, VaiWatch. In the press release,
90
Moreau said that he plans to implement a feature that will allow users around the
world to communicate with each other while watching videos, creating a shared
viewing experience. For example, an online viewer in Japan will be able to write messages
to one in England while watching the same movie. 91This feature will be released in next
month's scheduled update.

92—94 ACD – telephone message

W: Hi, Omar. 92This is Anusha from Berringer Media Productions. I'm editing the
video you wanted made. And, 93after reviewing the film, I, uh, I think we should
change some of the colors so that the contrast is more noticeable. I went ahead
and created a version with the new colors. Now, 94I know you were hoping to view
a draft by this afternoon. But, unfortunately, I'm having some trouble uploading the
file. 94So, I’ll call you with an update tomorrow.

95—97 DAC – talk and schedule

M: Good job, everyone. Today's end-of- season sale was a huge success, and you all did a
good job assisting customers. 95We're almost completely sold-out of winter accessories.
There are only a few gloves and scarves left, and coats are selling well . This is great
because 96we're expecting the first shipment of spring clothes next Tuesday. We really
need to clear out as much space on our shelves as possible. There's been one change to

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tomorrow's schedule— 97Patrick will be out, so I'll be filling in for him myself.

98—100 DAB – telephone message and list

M: Hi, Salma. This is Alberto, 98I'm still out of town training staff at our store in
Manila. I'll be here training them until the end of this week. I just remembered that 99I
was supposed to place the order for printer cartridges for our offices, but I forgot to
do that. Would you be able to order them? You can find the item number for the
printer cartridges on the list on my desk. Oh, one more thing... 100Can you let me know
when you're available next week? We need to start interviewing for a new
receptionist when I get back to the office. Thanks!

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