Professional Documents
Culture Documents
MARKETING MIX
The marketing mix is a combination of marketing tools used by a company to satisfy their target market
and achieve organization goals. McCarthy classified these tools into four categories:
However, Booms and Bitner added three more categories: People, Process, and Physical Evidence.
Market Segmentation is defined as the sub-division of a market into identifiable buyers-groups or sub
markets. The most frequent methods of market segmentation are the following variables:
Market Research focuses on the segmentation and analysis of information required for the making of
marketing decisions. There are two basic areas in which information is sought:
Operations management is defined as the delivering of products and services to customers to meet or
surpass their expectations.
There are also two additional M’s of operations: money and management. These elements help a
business achieve its objectives, satisfy its customers, introduce new products, etc.
Income, or revenue, is the amount a business earns by selling services and products and investing.
Meanwhile, expense is the decrease in owner’s equity resulting from the cost of goods, fixed assets and
services, etc.; the cost of doing business.
PROFIT COMPUTATION
Gross profit is not the true profit of the business. It is the total sales deducted by the cost of goods
sold. Meanwhile, net profit is the true profit of the expenses. It is gross profit deducted by all indirect
expenses.
Gross profit = Total sales – all direct expenses (cost of goods sold)
Record keeping is the orderly and disciplined practice of storing business records. It ranges from simple
to complex. Record keeping is important for the following areas:
Simple “paper tools” – file folder, hanging folder, cabinet storage, etc.
“Tickler” system – helps remind you of upcoming events such as quarterly taxes, license
renewals, insurance reviews and renewals, upcoming bills, callbacks, etc.
Computer systems – takes less space than paper; faster and easier due to internet transmission.
Cloud computing – uses the internet to store, manage, and process data.
o Accounting and file hosting
BOOKKEEPING
Elements of Bookkeeping
Double Entry System – identifies dual affect of each transaction to assets, liabilities or owner’s
equity and record it in books.
o Increase in Asset and Expenses = DEBIT
o Decrease in Asset and Expenses = CREDIT
o Increase in Liability, Owner’s Capital and Sales = CREDIT
o Decrease in Liability, Owner’s Capital and Sales = DEBIT
Source Documents – original record containing the details to prove record of a transaction
entered in an accounting system.
o Examples: purchase invoice, sales receipt, credit note, debit note
Journal/The day book – a book of original entry; transactions are journalized as soon as they
have occurred.
Ledger – consists of separate accounts for all assets, liabilities, owner’s equity, income and
expenses.
Trial Balance – totals of debits and credits of the trial balance should be equal.
Financial statements – consists of income statement, capital statement, and balance sheet.
o Income statement – prepared to measure the profitability of a business over a period.
o Capital statement – prepared to report the changes during the period to the owner’s
equity accounts of a company.
o Balance sheet – used to report the financial condition at a certain date; assets, liabilities,
and owner’s equity-related accounts are listed.
Post-closing trial balance – after closing all temporary accounts, the remaining accounts will be
balanced and ruled.
When journalizing transactions, the following accounts are under debit and credit are to be considered:
DEBIT CREDIT
Assets Income
Drawings Liabilities
JOURNALIZING TRANSACTIONS
CHART OF ACCOUNTS
Assets Owner’s Equity
Cash Rella, Capital
Accounts Receivable
Supplies Income
Furniture and Fixtures Unearned Revenue
Land Service Revenue
Building
Office Equipment Expense
Liabilities Salaries Expense
Accounts Payable Utilities Expense
Notes Payable