5/20/22, 1:03 AM Untitled form

Untitled form
Please provide your name

1. What is your name?

2. What is your age group ?

Tick all that apply.

15 to 35
35 to 50
50 to 60
Above 60

3. Are you a credit card holder?

Tick all that apply.

Yes
No

4. Name the bank of credit card which you are using?

Tick all that apply.

SBI bank
HDFC bank
ICICI bank
CITI bank

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5/20/22, 1:03 AM Untitled form

5. How long have you been using credit cards?

Tick all that apply.

Less than 1 year

1-2 years
2-3 years
More than 3 years

6. How many credit cards are you having?

Tick all that apply.

One
Two
Three
More than Three

7. How did you came to know about this bank credit card ?
Tick all that apply.

Self mode
Bankers approach
Relatives
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8. Do you want to be a credit card holder for life long ?

Tick all that apply.

Yes
No

9. Does credit card issued by your bank gives more security?

Tick all that apply.

Yes
No

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5/20/22, 1:03 AM Untitled form

10. Why do you prefer this bank credit card ?

Tick all that apply.

Low interest rate

Easy to handle
More facilities and services are provided
More benefits to customer

11. Does the customer care personally respond you at all times?
Tick all that apply.

Yes
No

12. Is your bank credit cards are accepted to pay for personal expenses?
Tick all that apply.

Yes
No

13. Does your bank gives the proper records of the credit card, credit rate
calculations that are made ?
Tick all that apply.

Yes
No

14. What are the services provide by your credit card ?

Tick all that apply.

Utility bill payment

Secured online shopping
Cash advance
Insurance

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15. Is the process of your credit card done quickly?

Tick all that apply.

Yes
No

16. How would you rate your bank credit card?

Tick all that apply.

1
2
3
4
5

17. Drawbacks in your bank credit card ?

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 Forms

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