UNIT 13 The Product

(Tell About the Product)

Speaking 1

Situation: A customer likes a Samsung LED TV, but isn't too sure whether it's the right
choice.

You : "Hello Sir, that's a wonderful TV selection."

Customer : "What makes you say so?"

You : "The Samsung brand is the world leader in Television. Their latest LED TV

offerings give the best and latest in TV technology."

Customer : "That is fine. But I am not sure whether it's the right fit for me. Can you explain

to me more about this particular TV?"

You : "Sure! This model is Samsung LED 23 inch TV. The LED is advancement from

the current LCD version. It gives more clarity, better picture display and is not

harmful for the eyes."

Customer : "How is it not harmful for the eyes?"

You : "LED uses special backlights to cover up the gamma rays. This leads to a lighting

system that is convenient to the eyes. Older models don't have these capacities."

Customer : "That's nice, what are all the extra features?"

You : "This model has inbuilt USB hub, cable connection, plug and play port and High

definition capacity."

Customer : "Can I watch high definition movies from the hard drive directly?"

You : "Sure. You just need to plug in your drive and you can watch movies directly from

there."

Customer : "Wow. This seems perfect for me. Thank for your explanation. Please package

this TV."

You : "My pleasure."

Daru Susanti/IBM Bekasi/English I/Meeting 9

 Speaking 2

Buying a jacket

Brian : I am looking for a jacket.

Clerk : What kind of jacket, sir? One like this?
Brian : well, not quiet. I want one with a smaller collar. And with pockets on the side.
Clerk : I see. Do you like this one?
Brian : Yes, that’s more like it.

Speaking 3

Rendang

Rendang, one of the most famous Indonesian dishes in

the world because of its deliciousness and richness. As
one of the Minangkabau specialties, rendang has its own
uniqueness compared to other dishes. Although the
culinary experts often describe rendang as part of a type
of curry dish, rendang is not usually considered as such
in Indonesia because it’s richer and contains less liquid
than usual curries in Indonesia.

In 2011 online polls of 35,000 people by CNN International chose rendang as the number one dish
from the list of “50 Most Delicious Foods in the World (Readers’ Choice)”. In 2018, rendang is
officially recognized as one of Indonesia’s 5 national dishes.

Way to say it

Questions Resposes
Talking about the clothes

What short of shirt is he wearing?
Can you describe his shirt?
What’s the shirt like?
Talking about car
 It’s white cotton shirt, with long sleeves
and a pocket in the front on the left.
 It’s brown and white sports shirt with short
sleeves.
 It’s green with buttons down front.
 It has a high collar.
 It has a narrow collar.
 It’s a green silk dress with long sleeves.
 It’s a floral print.
 It’s a blue and green pattern.
 It’s a dark blue wool skirt.
 It’s very long and full.

What short car is it?  It’s a Dansun/Volvo

 It’s a sport car/large American car/medium
sized Japanese car/small two-door Toyota.
What’s like?  It is an expensive car.

Daru Susanti/IBM Bekasi/English I/Meeting 9


Does it have a radio?
What’s it like to drive?
What’s it like to ride in?
Expression Talking the Price
Questions
Customer
 Do you have any…?
 I’m looking for…
 I wonder if you could help me…?
Shopkeeper
 Can I help you?
 Are you looking for anything in
particular?
Customer
 Do you have this in another size?
 Do you have this in another colour?
 Is this made of leather / silk / plastic…?
 Does this come with a guarantee?
 Is this fully refundable?
 Can I bring this back if it’s not the right
size?
 Can I bring this back if it doesn’t fit?
Shopkeeper
 Do you have anything smaller?” (If you
pay with a large denomination note.)
Daru Susanti/IBM Bekasi/English I/Meeting 9
 It is an economical car.
 It is well-built car.
 A medium-priced/fairly cheap car.
 A nice-looking/beautiful-looking car.
 It has a large trunk.
 It has room for six people.
 It has an engine at the rear.
 It has air-conditioning.

 Yes, It does
 No, It doesn’t
 It’s easy to drive.
 It’s very nice.
 It’s very quiet.
 It’s very comfortable.
 It has plenty room.
 It’s very smooth.
 It is pretty noisy.
 It is a little cramped. It is too small inside.
Responses
Shopkeeper
 I’m sorry, we’re out of stock.
 I’m sorry, that’s the last one.
Customer
 I’m just looking, thank you.
 I’m just browsing, thank you.
Customer
 I’m sorry, I don’t have any small
change.
 I don’t have anything smaller.
 Would you have change for this?”
 Can I have the receipt, please?’
 Can I pay by credit card?