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True / False Questions

1. Market screening is a modified version of environmental scanning in which the firm


studies the stock market to eliminate the less desirable markets.

True False

2. By conducting environmental scanning, a firm can monitor the natural resources around
the world that may affect it.

True False

3. In environmental scanning the firm scans the world for environmental forces that might
affect it.

True False

4. Environmental scanning provides the firm with information about world opportunities and
threats.

True False

5. Country and segment are units of analysis for market screening.

True False

6. Country and region are units of analysis for market screening.

True False

7. Climate, topography, and natural resources refer to environmental scanning.

True False

8. In general, when the basic need for a product is absent, no reasonable expenditure of
effort is likely to enable a firm to market its goods or services.

True False
9. Projections for future dollar value of a product are part of the initial screening.

True False

10. Assessing the basic need potential and foreign trade and investment potential are both
part of the initial screening.

True False

11. Knowing the number of imports to a specific country gives a firm a complete measure of
market potential.

True False

12. Trade flows are good indicators of the magnitude of present sales.

True False

13. Imports to a country can be a good indicator of the potential demand for a new product.

True False

14. During the second screening, analysts are highly concerned with inflation trends,
exchange rates, and interest rates.

True False

15. During the second screening, analysts are highly concerned with inflation rates,
education levels, and entry barriers.

True False

16. Analysis of the paying habits of customers is studied as part of the sociocultural forces
screening.

True False

17. The means of supplying overseas markets—exporting to and production in those markets
—depend on non-equity modes of entry.

True False
18. Entering foreign markets may be described by two levels of involvement: nonequity and
equity-based.

True False

19. Direct exporting is an excellent means of getting a feel for international business without
committing a great amount of human or financial resources.

True False

20. Turnkey projects export technology, management expertise, and capital equipment.

True False

21. Producing a factory ready to operate is similar to producing a "turnkey project."

True False

22. Licensing refers to a contractual agreement in which the licensor grants access to its
patents, trade secrets, or technology for a fee paid by the licensee.

True False

23. The licensee generally pays a fixed sum when signing a license agreement and then
royalties over the life of the contract.

True False

24. Some firms grant licenses to other firms in order to reduce the competitive level of a
potential rival, especially in the fashion industry.

True False

25. A management contract is used only by manufacturing companies to earn income by


providing expertise for a fee.

True False
26. In a joint venture, a management contract is often used as a non-ownership-based
control mechanism by any of the firms when an agreement cannot be reached.

True False

27. If a firm decides to become involved in overseas manufacturing it has two options: (1)
wholly owned subsidiary and (2) joint venture.

True False

28. When the government of a host country requires companies to have some local
participation, foreign firms must engage in strategic alliances with local owners.

True False

29. Another name for contract manufacturing is "foreign direct investment without
investment."

True False

30. Market indicators and market factors measure market demand.

True False

Multiple Choice Questions


31. Environmental scanning is mostly used

A. during the planning process to obtain information on opportunities


and threats.

B. to gather information on market


weaknesses.

C. to determine triple bottom-line


report data.

D. to predict weather conditions in the


agricultural sector.

32. Market screening is needed to

A. reduce the nearly 200 countries to pinpoint the most attractive


prospects.

B. show films in the best regional


markets.

C. prevent noncompetitive firms from joining


alliances.

D. filter out potential


competitors.
33. In what order is the selection of foreign markets process presented in the textbook?

A. Basic needs, sociocultural, economic/financial, political, and


competitive

B. Basic needs, economic/financial, political, sociocultural, and


competitive

C. Basic needs, political, economic/financial, competitive, and


sociocultural

D. Basic needs, competitive, political, economic/financial, and


sociocultural

34. Market screening eliminates

A. undesirable
products.

B. markets that are judged to be less


attractive.

C. environmental
forces.

D. competitio
n.
35. Market screening is divided into which of the following:

A. Environmental and contextual


screening

B. Country and segment


screening

C. Competitive and price


screening

D. Regional and environmental


screening

36. Industry association listings or specialized trade journals are good sources when
conducting

A. economic/financial
screening.

B. competitive
screening.

C. basic needs
screening.

D. sociocultural
screening.
37. The analyst is mostly concerned with which of the following during the second
screening?

A. Trends in inflation, interest rates,


exchange rates

B. Banking legislation and


regulation

C. Market
growth

D. Consumer
profile

38. Credit availability, paying habits of customers, and rates of return are considered in the

A. first
screening.

B. second
screening.

C. third
screening.

D. fourth
screening.
39. All of the following are part of the e-commerce readiness index except

A. mobile phones per


1,000.

B. number of PCs per


1,000.

C. electricity
consumption.

D. Internet host per million


people.

40. Market size, market growth rate, and e-commerce indexes are all part of

A. market
factors.

B. trend
analysis.

C. cluster
analysis.

D. market
indicators.
41. The market growth rate index is measured by

A. average growth rate in commercial energy + real growth


rate in GDP.

B. real growth rate in commercial energy + real growth


rate in GDP.

C. average growth rate in commercial energy + average growth


rate in GDP.

D. real growth rate in commercial energy + average growth


rate in GDP.

42. Most companies enter a market in stages. Which of the following is not listed in the
textbook as a stage of market entry?

A. Exportin
g

B. Establishment of a foreign sales


company

C. A
website

D. Manufacturi
ng
43. Entry barriers, profit remittance barriers, and policy stability are all part of the

A. first
screening.

B. second
screening.

C. third
screening.

D. fourth
screening.

44. Which of the following does not organize trade missions?

A. Export-oriented
organization

B. State
government

C. Department of
commerce

D. Regional open
markets
45. The final step in the screening process will generally include

A. a field
trip.

B. the use of primary


data.

C. a cost-benefit
analysis.

D. a visit to a trade
fair.

46. Cultural problems and technical difficulties cause problems

A. when preparing for field


trips.

B. in the collection of secondary


data.

C. in the collection of primary


data.

D. during the economic/financial


screening.
47. Mail surveys can be a difficult foreign market research tool because

A. mail deliveries can take weeks and have low


response rates.

B. commercially generated mail is not welcomed in


some areas.

C. response validity is lower on mail


surveys.

D. response bias may be excessive or require


payment.

48. There are several criteria for segmenting markets. Which of the following is not a
criterion for segmenting?

A. Definabl
e

B. Accessibl
e

C. Smal
l

D. Actionabl
e
49. Methods for supplying foreign markets may be summarized in just two activities:

A. Exporting to a foreign market and


manufacturing in it.

B. Exporting goods to a foreign market and exporting


services to it.

C. Manufacturing in a foreign market and licensing


technology.

D. Establishing joint ventures and wholly owned production


facilities.

50. Companies wishing to sell internationally with minimal risk usually begin with

A. exporting
directly.

B. local
manufacturing.

C. establishing a local sales


company.

D. licensin
g.
51. A turnkey project includes

A. plant design and technology


supply.

B. direct
selling.

C. government
training.

D. construction up to but not including


trial runs.

52. By means of a licensing agreement,

A. an international firm receives permission from a foreign government to set up a


subsidiary in that country.

B. one firm grants to another the right to use stipulated parts of its
expertise.

C. a foreign company receives products made for it by another


company.

D. one firm grants to another the right to use all of its


expertise.
53. When a licensing agreement is made,

A. the licensee receives expertise from another


company.

B. the licensee obtains permission from the government to do business in a


foreign country.

C. the licensor is a foreign government which grants the


license.

D. the licensor pays to receive assistance from the


licensee.

54. According to the text, management contracts usually stipulate that

A. a fee be paid to the firm providing the management


expertise.

B. 30 to 50 percent of sales belong to the


licensee.

C. 30 to 50 percent of revenues belong to the


licensor.

D. the contract be annual with renewal


options.
55. Licensing provides income for

A. fashion designers and IT


companies.

B. turnkey
projects.

C. startup
firms

D. domestic
sales.

56. In 2012 to 2013, foreign firms licensing from companies in the United States spent

A. $40
billion.

B. 25 percent as much as in an earlier


period.

C. nine times as much as in the previous


year.

D. one-ninth as much as earlier, due to the


financial crisis.
57. A joint venture may be

A. a corporate entity formed between an international firm and


local owners.

B. a corporate entity acquiring a local


business.

C. a legal undertaking to mentor a developing company's


personnel.

D. a shared effort to research consumer


taste.

58. Franchising is a form of

A. contract
management.

B. licensin
g.

C. contract
manufacturing.

D. joint
venture.
59. The principal ingredient that a franchiser exports is

A. a brand name, marketing strategy, and


procedures.

B. local Remember and


expertise.

C. commercial
goods.

D. accounting methods and legal


assistance.

60. McDonald's, KFC, and Subway are examples of

A. joint
ventures.

B. licensin
g.

C. franchisin
g.

D. strategic
alliances.
61. According to the text, a management contract is useful for

A. joint ventures and wholly owned


subsidiaries.

B. earning money by
branding.

C. turnkey
projects.

D. import stimulation in the host


country.

62. Hilton and Delta provide assistance to other international companies, an example of

A. a joint
venture.

B. a management
contract.

C. a strategic
alliance.

D. contract
manufacturing.
63. International firms employ contracted manufacturing

A. as a means of entering a foreign market without investing in


plant facilities.

B. to increase their export


earnings.

C. to establish tax havens and manage location of


profits.

D. as a means of direct foreign


investment.

64. Although there are many forms of strategic alliances, the alliances are often between:

A. customers, competitors, and


suppliers.

B. exporters and
importers.

C. domestic fashion designers, for


branding.

D. internal departments of the


company.
65. Strategic alliances are

A. partnerships between competitors, customers, or suppliers that may take


various forms.

B. another name for a growth


triangle.

C. arbitratio
n.

D. another name for joint


ventures.

66. Channels of distribution are included in

A. the fifth
screening.

B. both controllable and uncontrollable


variables.

C. the controllable variables


category.

D. joint
ventures.
67. Imports

A. do not completely measure a market's


potential.

B. completely measure a market's


potential.

C. are not related to a market's


potential.

D. do not reflect the effects of nontariff barriers and other


government actions.

68. The basic needs potential is

A. a screening of the market's need for the good or


service.

B. an assessment of the quality of life and level of economic


development.

C. a measure of the market


size.

D. an assessment of the purchase to


potential ratio.
69. The basic needs potential may be dependent on

A. climate and
topography.

B. export
availability.

C. consumption
rates.

D. sample
availability.

70. Country screening differs from segment screening in that

A. it looks at the country level, while segment screening is


international.

B. there is no real difference, just terminology


differences.

C. it looks at the country level, while segment screening is within


the country.

D. segment screening is larger than country


screening.
71. Basic need potential can be assessed

A. using data obtainable from standard


sources.

B. by visiting the market and doing on-the-ground


research.

C. by doing calculations on present


imports.

D. by examining product
substitutions.

72. The FT900 is a

A. U.S. Department of Commerce monthly report


on trade.

B. measure of quality levels necessary for the target


market.

C. financial measure of disposable


income.

D. stock market index that is keyed to


imports.
73. According to the text, a market's potential for new products can be measured by

A. import
levels.

B. standard of
living.

C. disposable
income.

D. xenophobic
indices.

74. Import data indicate only

A. that a market has been buying a certain product from


abroad.

B. the standard of living of a


market.

C. that market expansion may be a


possibility.

D. that there are sophisticated segments of the


market.
75. Market factors are similar to market indicators except that

A. they tend to correlate with the market demand for a


given product.

B. indicators are an international


measure.

C. factors are more general and


domestic.

D. they are less


reliable.

76. Most _____________ are familiar with market factors for specific markets.

A. marketing
researchers

B. tax
authorities

C. university marketing
professors

D. business
owners
77. _____________ uses market data to estimate future values.

A. Trend
analysis

B. A least developed
organization

C. A
licensee

D. Market
segmentation

78. Trend analysis assumes that

A. past conditions affecting the dependent variable will remain


constant.

B. future conditions will modify the dependent


variable.

C. the historical data are


accurate.

D. researchers are objective in their


estimates.
79. Marketers use _____________ to identify a group of markets where a single promotional
approach can be used.

A. cluster
analysis

B. trend
analysis

C. retrograde statistical
analysis

D. estimates combined with expatriate


opinions

80. Political and legal forces

A. classify a lot of information into meaningful


groups.

B. allow for larger product lines from smaller


groupings.

C. are part of the third screening for market


entry.

D. are external to the company's


concerns.
81. An example of a political force of concern in market screening is a(n)

A. entry barrier established by the host


government.

B. change in the general platform of the ruling


democratic party.

C. change in voter registration


numbers.

D. local blue law prohibiting sales on


Sunday.

82. Local content restrictions are an example of a

A. political and legal


force.

B. marketing
force.

C. sustainability
force.

D. cultural
force.
83. Political stability and policy stability

A. are not synonymous. Policy stability is important; political stability may be of lesser
importance.

B. are synonymous and both are needed for low-risk


market entry.

C. are not related and policy stability is of no concern to


market entry.

D. are often confused by politicians and slow down


market entry.

84. The screening for cultural forces

A. is difficult because culture is a perceived


phenomenon.

B. is easy to complete using cultural databases and desk


research.

C. can be omitted if there are locals involved in the


process.

D. is optional because globalization is integrating


cultures.
85. The purpose of the fifth screening, just before the final selection of markets, is to

A. look at the markets in terms of what and how the


competition is doing.

B. determine that potential consumers can buy the


product.

C. ensure that markets exist for the


product.

D. analyze government involvement in


trade.

86. In most market screenings, there is

A. no substitute for a personal visit. The market must


be visited.

B. no need to make a market visit, since the data resources are so


abundant.

C. ample opportunity for consultants to substitute for a


market visit.

D. so much data that over analysis is a


danger.
87. The field trip is meant to

A. develop a feel for the market and what is going


on there.

B. be an opportunity to meet local potential


partners.

C. assess the competition's


readiness.

D. close the market screening with a well-deserved


reward.

88. The field trip report often provides the final data for the decision, but may

A. lead to the need for on-site


research.

B. not be necessary if earlier data are


unambiguous.

C. further confound the decision in the case of conflicting


assumptions.

D. suggest that the market entry decision is


overdue.
89. When doing business in several countries, the two market screening approaches are

A. country and
segment.

B. country and
region.

C. segment and
market.

D. region and
market.

90. Segments need to be, among other traits,

A. definable, large, and


accessible.

B. large, unambiguous, and


affluent.

C. affluent, accessible, and


actionable.

D. definable, affluent, and


actionable.
91. A definable segment is one that

A. can be identified and


measured.

B. has a clear reason and


purpose.

C. is understood by the
client.

D. relies on lifestyle
differences.

92. Accessibility in a segment screening is that the segment is

A. reachable for promotion and


distribution.

B. communicating in a shared
language.

C. willing to be contacted by
researchers.

D. ready to focus on our questions about the


product.
93. An actionable segment is one that

A. allows the marketing mix to


operate.

B. has resources to purchase the


product.

C. perceives that the product line is


useful.

D. can be moved through


advertising.

94. A capturable segment is one that

A. can be influenced to move from the


competition.

B. can be traded on the open


market.

C. can be reached through online


communication.

D. is open to product
modification.
95. With segment screening it may be a good idea to

A. view markets on a regional rather than on a national level, moving beyond


national lines.

B. operate with larger, more populated segments rather than


smaller ones.

C. rely on traditional marketing approaches to have clear market


definitions.

D. regard new products as part of a product line


extension.

96. The general purpose of a trade mission is to

A. exploit a foreign market


opportunity.

B. extend the political influence of a


country.

C. spend time in the field to gather specific market Remember on


consumer use.

D. gather additional data sources for market


screening.
97. A trade fair is

A. a more promotion-focused activity than a trade mission, that often


results in sales.

B. a way for specific governments (France, Germany) to claim leadership


in a sector.

C. an industry-wide
holiday.

D. an event for the exchange of marketing materials and approaches among members of
an industry.

98. Research in the local market by home-country researchers can be impeded by

A. language issues within the market and between the researcher and the
market members.

B. jet lag, other travel-related issues, and a hurried


schedule.

C. an inability to supervise locally hired


researchers.

D. the locals' inclination to develop long answers to


questions.
99. Technical difficulties researchers in international markets may encounter include

A. outdated or no maps and a lack of street


names.

B. undependable electrical
power.

C. unusual work schedules and work


values.

D. a lack of access to high-speed Internet for data


transmission.

100 The social desirability bias is


.

A. the respondent's desire to please the researcher, leading to answers


calculated to please.

B. the desire to be accepted as a foreigner in the local setting, so assuming local dress
and mannerisms.

C. the desire to become part of the social in-group in the new setting, with
high status.

D. a bias in favor of those locals who pretend to like and accept the
researcher.
101 Online research communities are
.

A. online platforms that connect researchers to interested consumers willing to


collaborate in the research.

B. groups of graduate students who do research part time and


will travel.

C. a sophisticated collection of proprietary data


sources.

D. a loosely connected collaboration of local researchers who will collaborate with major
marketing companies in their home markets.

102 In Asia, mobile application users (smartphones, iPads) in online research communities
. showed

A. increased participation in the


surveys.

B. reduced participation in the


surveys.

C. increased responsiveness to product


advertisements.

D. a marked preference for open-ended


inquiries.
103 The text points out that big data Analytical Thinkings can be used to
.

A. personalize the shopping


experience.

B. generalize about increasingly larger


segments.

C. identify outliers more


readily.

D. promote shopping at
home.

104 That culture does not always stand in the way of market entry is illustrated by
.

A. Starbucks' success in
China.

B. Caterpillar's Swiss tractor


sales.

C. French unpasteurized cheese sales in the


U.S.

D. Greek citrus sales in


Africa.
105 To be successful in international markets, one has to
.

A. adapt to local culture and commit to a long-term


presence.

B. sell what is most fashionable in the home


market.

C. avoid employing
locals.

D. avoid joint ventures and


alliances.

106 Nonequity modes of entry include


.

A. exporting, licensing, and


franchising.

B. joint ventures and


licensing.

C. subsidiaries and
franchising.

D. a publically held
company.

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