Professional Documents
Culture Documents
Strategic Plan
Excellence
GOALS
Through
Quality Drive thought leadership in
excellence through quality
VISION
Institute best practices in culture,
ASQ will be the thought leader and community of choice operations, risk management
for individuals seeking excellence through quality and governance
GOAL
1
DRIVE THOUGHT LEADERSHIP IN
EXCELLENCE THROUGH QUALITY
Leverage ASQ’s Quality 4.0 & Insights on Develop a comprehensive content strategy
Excellence content to demonstrate thought that incorporates new and existing
leadership throughout the quality profession. resources.
Enhance content creation and user Improve existing QBoK content through
experience for ASQ’s QBoK. technology and visual website
experiences.
2
PROVIDE AN ADVANCED AND
COMPREHENSIVE LEARNING AND
EDUCATION EXPERIENCE
Launch a Global Provider Network for Standardize process, access, and pricing
delivery of ASQ content and training. structure for ASQ-owned content and
associated training opportunities worldwide
through a commercial framework.
Introduce new and enhanced education & Research, update, and modify content
content delivery experiences for members and delivery platforms and technologies to
customers. increase accessibility and improve member
experience based on data.
GOAL
3
ENHANCE THE MEMBER EXPERIENCE
4
INSTITUTE BEST PRACTICES IN CULTURE,
OPERATIONS, RISK MANAGEMENT AND GOVERNANCE
Create a culture of inclusion where Build a culture of diversity, equity and inclusion
“ASQ is the place I want to be.” to foster open communication, engaged
people, and the exchange of ideas.
Refocus ASQ’s global service structure for future Create, communicate and implement a future
success. strategy for existing Regional Service Centers.