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Question Bank- Business Communication

Question
Which of these is not a part of Communication Cycle?
Which of the following quality is necessary for feedback?
Which of these best uses the use of colour psychology in marketing?
Which of these is not a type of etiquette?
Which of these is also called as 'channel' of communication?
Which of these is a video-conferencing software?
Which of these does not belong to 'Seven Cs of Communcation'?
Which of these is also known as inter-departmental communication?
Which of these does not describe the sender?
Webinar is a short form for which of these?
Which of these does not belong to mass media?
What is conveyed through a bent posture?
What does eye contact convey?
Which of these is the most ancient form of communication?
Which of these is an objective of communication?
Which of these is not related to Global Competence?
Which of these words does not mean 'feedback'?
What is the full form of AIR?
Which of these is also called Fascimile Communication?
Which of these is not a characteristic of internet?
Which of these is not a social media?
Which of these is a type of informal communication?
Which of these is a feature of formal communication?
Which of these belongs to the cycle of communication?
Cluster chain refers to which of these?
Which of these is a web browser?
Which of these is an example of body language?
What is the process used by receiver to understand a message called?
Which of these is a disadvantage of face-to-face communication?
Which of this communication goes from lower to higher hierarchy?
Which of these is not an example of grapevine communication?
Which of these types of communication requires a person to be literate?
Which of these terms best describes the word 'transmitter'?
Which of these is another word for touch?
Which of these is another name for 'Lateral Communication'?
What is another name for idea/ thought shared by the sender?
Which of these is an example of downward communication?
Which of these terms is not related to horizontal communication?
 Which of these is not a positive response in communication?
Which of these is a platform for e-learning?
Video and satellite communication overcomes which barrier?
What is also known as technical language?
Which of these terms describes hierarchy in an organisaton?
Which of these is a disadvantage of ICT?
What does a continious eye-contact amount to in most cultures?
What does 'upgradation' mean in Technological Advancements in Communication?
Communication' is derived from which word from the following?
Open-door policy is an example of which of the following?
Which of these is the opposite of single strand chain in informal communication?
Which of these is an advantage of horizontal communication?
Messages sent out of an organization are known as what?
Which of these types of listening best describes listening to a patient?
Which of these terms is not related to Human Rights?
Which of these are also called as external barriers?
Which of these is an external measure of CSR?
Which of these best describes the term 'Surrogate Advertising'?
Which of these types of listening is required during interviews?
Which of these types of barriers does 'network failure' belong to?
Which of these is not a type of listening?
Which of these causes are not taken up as CSR initiative for marketing?
Which of these is an example of workplace ethics?
Installations of 'Solar Panels' as a CSR initiative caters to which of the following?
Which of the following is included in Sustainable Development Goals?
Hearing is considered to be which of the following?
Equal Pay for Equal Work' comes under which of the following in CSR?
What distinguishes the products of one company from another?
What is an exclusive right granted for a discovery?
Which of these terms means a barrier to communcation?
Ego-block is an example of which of the following?
Which of these is the highlight in Surrogate Advertising?
Which of these is also known as 'fake' listening?
Which of these is a semantic barrier?
Which of these limits the use of unknown formulas, designs, etc only to a particular company?
Which of these is called a receptive skill in communication?
Which of these terms is not related to 'Consumer Satisfaction'?
What are movements made by hand while communicating known as?
Different work shifts' is an example of which of these types of barriers?
Which of these is not covered under external measures of CSR?
Which of these words best describes listening?
Which of these best describes 'slanting' as a barrier to communication?
Which of these is not a linguistic barrier?
Which of these does not belong to Media Ethics?
Which of these is not a physical barrier?
Which of these is a type of Computer Ethics?
 Which of these is a psychological barrier?
Which of these types of listening is needed in meetings?
Which of these is a physical barrier?
Which of these falls under Sustainable Development Goals?
Which of these terms means to be have strong moral principles?
Unauthorised duplication of books refers to which of the following?
An Insurance policy is a contract between the policy holder and whom?
Employment of children in any work refers to which of the following?
In which of these types, does the listener has miximum awareness about the content of the message?
Abstracting' is an example of which of these types of barriers?
Which of the following is an example of Human Rights?
Using which of these non-verbal cues is important for active listening?
Different cabins are examples of which of these types of barriers?
Which of these types is also called as 'critical listening'?
What does 'P' in IPR stand for in Business Ethics?
Which of these is not a barrier to listening?
Which of these is not a part of a Business Letter?
Which of these is a quality of writing good 'Subject' in a Formal Letter?
Which of these things is necessary in an Application Letter?
What reveals the identity of the letter writer?
Which form of layout has signature at the left margin?
In which layout most parts are aligned with left margin?
What is the full form of CC in a Business Email?
Yours faithfully' is an example of which of these parts of a Business Letter?
What is the full form of P.S. in a Letter?
What shows the positions of different parts of the letter?
Which of these business letter formats is also called as an 'email format?
What is the full form of CV?
What is the meaning of the word 'resignation' in letters?
Which of these is not a type of format for letter writing?
Which of these is the most important quality of a good Business Letter?
What is the full form of BCC in an Email?
What has legal value in a letter?
The statement of purpose is mandatory while applying for which of the following?
Which of the following is an example of letter of application?
What does the resignation letter highlight?
What is a record document that provides details about the candidate and his background?
A recommendation letter expresses the personal opinion of whom?
What is handed to a candidate after selection in an interview?
What is the highlight of an appreciation letter?
A resume is always accompanied by which of the following?
What is an example of a layout of a letter?
What are the attachments sent with the email called?
What introduces the name of the company to the reader?
Where is postscript written in a letter?
While writing an E-mail what kind of language should be used?
What does 'P' stand for in SOP Letter?
 You attitude does not mean using which word?
In business letters one should avoid using which of the following?
While folding letters what should be followed?
What includes the subject line, date, time, and size of the message?
What helps the sender and the receiver in filing letters?
Chronological, functional and combined are examples of which of the following?
Which letter gives reference for an employee?
Which letter is given to an employee who performs par excellence?
Which letter offers the date of discontinuing work?
Which letter is written in response to a post advertised in a newspaper?
What does the word 'solicited' mean in business letters?
What impression does a good letter make on the reader?
Business letters belong to which of these types of writing?
Covering letter is another name for which of these?
Enclosures' is another name for which of the following?
Inside' and 'outside' are examples of which of the following in a letter?
Which of these should be followed while writing a business letter?
Letter of Application and CV can be sent to the employer through which of the following?
Which of the following is used for replying a business letter?
Which of these describes 'brevity' in Communication?
Which of these terms best describes human communication?
The writer should use which of the following patterns of sentence?
Likewise' and 'Similarly' are markers of which of the following?
Which of the following are markers of time?
The writer should check for which of the following ?
What is preparing yourself before the actual process of writing called?
Writer should check for which of the following agreement?
The paragraphs should be which of the following?
Which of the following is used to join two or more sentences in a paragraph?
The writer should check for which of the following at the start of a new sentence?
Which of the following are markers of conclusion?
Which of these is the duty of an editor?
Whish of these best describes paraphrasing?
Which of these is not a punctuation mark?
Wihhc of these punctuation marks helps to convey shock?
Which paragraph tells about the similarities and differences between two or more things?
Which stage involves turning ideas into sentences?
Which structure makes the sentence clear to read and understand?
Active' and 'Passive' are types of which of the following?
Which of the following marks is used for expressing a pause in writing?
Which of these terms is used to describe logical sequence in a paragraph?
Which of these is used to avoid mistakes?
Which of these should not be changed often while writing a paragraph?
Clear writing requires the use of which of the following?
Verbs which are unnecessarily turned into nouns are called which of the following?
What should good writing have?
Moreover' and 'however' are examples of which of the following?
What does the topic sentence express to a reader?
 Which of these terms best describes central idea of a passage?
What does proofreading mean in paragrapgh writing?
Which of these should be avoided while writing a paragraph?
Similie' is an example of which of the following?
Which of these skills requires a person to have an in-depth knowledge of the language?
Use of 'I' signifies what style he/she of writing?
What is 'implied' meaning in paragraph writing?
When an indirect word is used in place of something harsh or unpleasant, what is it called?
What is 'latent' meaning in paragraph writing?
In paragraph writing, if verb is an object, what is a noun called?
Objective perspective' is also called as what in paragraph writing?
Which of these is used to avoid repetition of a noun in a sentence?
Which of these is a quality of a good writing?
Which of these should be strictly avoided in any formal writing?
A good writer should avoid which of the following?
Which of the following methods is followed for good writing?
While writing a paragraph, what does a writer need to remember?
What is the term used to descibe the correction of spelling and grammar errors?
What kind of examples should be included in a paragraph?
Which of these is called a pre-writing stage where data is corrected?
Which of these should be used to make paragraph reading simple?
 Answer1 Answer2 Answer3
Feedback Encryption Encoding
Fast Delayed Confusing
Office Brand Logo Uniform
Handshake Telephone Email
Sender Medium Receiver
Gmail Google Classroom Skype
Clarity Coincidence Correctness
Diagonal Horizontal Lateral
Encodes Begins communication Chooses channel
Conference Web-based seminar Symposium
Radio Television Mobile
Confidence Lack of Confidence Dominance
Lack of interest Boredom Distrust
Letters Mobiles Newspapers
Employment Patience Information
Adaptability Upgradation Open-mindedness
Relay Response Revert
All International Radio All Information Radio All India Radio
Telegraph FAX Radio
Monopoply Interactivity Sociability
Facebook Whatsapp Google Meet
Cluster Chain Cumulative Chain Clutter Chain
Lengthy Ambiguity Irrelevant
Decoding Decryption Encryption
Single person Two people Group of people
Chrome Linux Microsoft
Colours Pictures Gestures
Delocking Decoding Distorting
Faster Feedback Scope for non-verbal communication Slanting
Upward Downward Inward
Circular chain Gossip chain single strand chain
Oral Written Spoken
Feedback Receiver Channel
Kinesics Proxemics Ocluseics
Vertical Horizontal Diagonal
Decoding Encoding Message
Circular Suggestion Box Request
Collaboration Motivation Conflict Resolution
 Smiling Yawning Nodding
MOODLE Google Meet Twitter
Noise Environmental Mechanical
Semantics Linguistics Jargon
Levels of authority High authority Low authority
Faster Feedback Technical Snag Mass Communication
Boredom Interest Disinterest
Innovation Influence Independence
Communist Communis Communal
Downward Horizontal Upward
Cluster Chain Clutter Chain Cumulative Chain
Intimidation Domination Co-operation
Outward Inward Upward
Marginal Appreciative Empathetic
Equality Patent Freedom from Torture
Psychological Cultural Linguistic
Zero discrimination Sustainable Development Employee Training
Temporary Advertising Direct Advertising Misguided Advertising
Appreciative Attentive Marginal
Cultural Psychological Physical
Explicit Empathetic Marginal
Environmental Causes Political Causes Social Cause
Indiscipline Irrelevant Behaviour Accountability
People Society Employees
Gender Equity Regionalism Political Propaganda
An unnecessary skill An interrupting skill A difficult skill
Human Rights Company Rights National Rights
Signature Trademark Symbol
Patent Copymark Potent
A receiver An obstacle A medium
Language barriers Physical barriers Psychological barriers
Brand Message Brand Ambassador
Attentive Appreciative Pretentious
Jargon Stereotype Halo and Horns
Advertisements Trading Rumours
Listening Speaking Hearing
Price Quality Patents
Posture Proxemics Gestures
Noise Time Distance
People Environment Consumers
Voluntary Veinus Involuntary
Distorting Distressing Disturbing
Incorrect Punctuation Jargon Homophones
Subjectivity Confidentiality Objectivity
Distance Time Noise
Hacking Phishing Guard againt Piracy
 Prejudice Faulty Translation Homonyms
Empathetic Pretentious Attentive
Jargon Technical Snag Abstracting
Piracy Peace Plagiarism
Etiquette Accountability Confidentiality
Grafitti Advertising Marketing
Insurance agent Insurance company Insurance premium
Unemployment Poverty Exploitation
Attentive Pretentious Superficial
Physical Cultural Linguistic
Indiscriminative policies Discrimination Right to Economy
Pictures Eye Contact Touch
Cultural Language Physical
Evaluative Pretentious Appreciative
Proper Personal Property
Interest Prejudice Dislike of speaker
Complimentary Close Heading Subject
Ambigiousness Open-mindedness Generousness
Group Discussion Intimidation Persuasion
Subject line Head address Salutation
Full block Hanging indention Modified block
Hanging indention Modified block Full block
Copy Closed Current Copy Correct Copy
Address Complimentary Close Salutation
Previous Script Proper Script Post Script
Chart Layout Graph
Semi-Block Modified-Block Complete-Block
Curriculum Vistas Curriculum Vitae Curriculum Vintage
Exit Application Response
Complete Block Semi Block Full Block
Complexity Intimidation Conciseness
Blink Copy Closed Blank Copy Closed Business Copy Closed
Date Enclosure Postscript
Job Higher education Primary education
Informal letter Resume Invitation
Reason for leaving Reason for joining Reason for working
E-mail Bio-data Letter of resignation
Employer Referee Friends
Resignation Exit interview Appointment letter
Contribution of the employee Poor performance of the employee Dishonesty
Testimonial Appointment Covering letter
Informal letter Full Block Form Formal Letter
Enclosures Salutation Complimentary close
Date Salutation Reference number
At the top At the bottom Below the date
User friendly Reader friendly Disorganized
Portion Practice Purpose
 I They We
Jargon Spell check Grammar
Origami folds Crumpled Neat folds
Footer Inbox Signature
Reference number Index Roll number
Appreciation letter Resume Application letter
Application letter Appreciation letter Recommendaton letter
Statement of purpose Application letter Letter of Appointment
Application letter Letter of Appointment Resignation letter
Acceptance Solicited Unsolicited
Ask for To get To give
Bad impression Visual impression Undesirable impression
Formal Creative Critical
Recommendation letter SOP Application letter
Letters Envelopes Address
Signature Address Number
Courtesy Informality Intimidation
Whatsapp Facebook E-mail
Reference Number and Date Signature Address
Corrrectness Conciseness Cohesiveness
Static Activity On-going Activity Mundane Activity
Same Complicated Lengthy
Conclusion Comparison Introduction
Hence Therefore Currently
Future tense Present tense Verb tense consistency
Editing Mailing Writing
Subject-verb Verb-Noun Present Tense
Unorganized Indented Incoherent
Verb Adverb Conjunction
Italics Bold Underline
Therefore Certainly Also
Removing errors Removing data Summarizing
Rereading Rewording Reading
Full Stop Question Mark Semi Colon
Question Mark Comma Exclamatory Mark
Same and Different Similar and different Compare and contrast
Prewriting Reviewing Editing
Parallel Unparallel Complex
Paragraph Tense Words
Comma Colon Full Stop
Continuity Coherence Complexity
Language check Paper check Grammar check
Tense Words Sentences
Acronyms Simple words Long words
Camouflaged Hidden Unnecessary
Cluttered phrases Repetition Unity
Adverb Preposition Verbs
The conclusion The main idea The examples
 Theme Language Grammar
Checking length Word count Checking grammar errors
Grammar Sentences Brevity
Figures of Speech Parts of Speech Parts of Grammar
Reading Writing Listening
Objective Narrative Subjective
Vague Indirect Unintended
Similie Euphemism Hyperbole
Hidden Direct Open
Adverb Mark Subject
Second Person All Person First Person
Verb Pronoun Adjective
Clarity Confusion Casual language
Grammar Expressions Slang
Style Stereotypes Originality
Cluttering Saving Plagiarism
Margin Date Theme
Proofreading Researching Scanning
Random Relevant Popular
Plagiarism Marking Editing
Simple sentences Complex sentences Coherent sentences
 Answer4 Correct Answer Module/ Chapter/ Unit No.
Channel Answer2 Unit 1
Difficult Answer1 Unit 1
Laptop Answer2 Unit 1
Informal Answer4 Unit 1
Encoding Answer2 Unit 1
Gsuite Answer3 Unit 1
Completeness Answer2 Unit 1
Vertical Answer1 Unit 1
Receives message Answer4 Unit 1
Meeting Answer2 Unit 1
Newspaper Answer3 Unit 1
Impertinence Answer2 Unit 1
Interest Answer4 Unit 1
Radio Answer1 Unit 1
Welcoming Answer3 Unit 1
Indiscipline Answer4 Unit 1
Reply Answer1 Unit 1
All Inclusive Radio Answer3 Unit 1
Pager Answer2 Unit 1
Communication Answer1 Unit 1
Twitter Answer3 Unit 1
single-clutter chain Answer1 Unit 1
Conciseness Answer4 Unit 1
Reception Answer1 Unit 1
Three people Answer3 Unit 1
Windows Answer1 Unit 1
Posters Answer3 Unit 1
Demanding Answer2 Unit 1
Presentational Answer3 Unit 1
Outward Answer1 Unit 1
cluster chain Answer1 Unit 1
Non-verbal Answer2 Unit 1
Message Answer3 Unit 1
Haptics Answer4 Unit 1
Informal Answer2 Unit 1
Receiver Answer3 Unit 1
Applications Answer1 Unit 1
Dominance Answer4 Unit 1
 Clapping Answer2 Unit 1
WhatsApp Answer1 Unit 1
Distance Answer4 Unit 1
Pragmatics Answer3 Unit 1
Boss Answer1 Unit 1
Reduced Barriers Answer2 Unit 1
Staring Answer4 Unit 1
Interference Answer1 Unit 1
Commitment Answer2 Unit 1
Diagonal Answer3 Unit 1
Chatter Chain Answer1 Unit 1
Education Answer3 Unit 1
Downward Answer1 Unit 2
Pretentious Answer3 Unit 2
Freedom from Discrimination Answer2 Unit 2
Physical Answer4 Unit 2
Employee Safety Answer2 Unit 2
Indirect Advertising Answer4 Unit 2
Pretentious Answer2 Unit 2
Semantic Answer3 Unit 2
Appreciative Answer1 Unit 2
Human Right Causes Answer2 Unit 2
Gossiping Answer3 Unit 2
Environment Answer4 Unit 2
Litigations Answer1 Unit 2
An involuntary skill Answer4 Unit 2
Branch Rights Answer1 Unit 2
Tradesign Answer2 Unit 2
Copyterm Answer1 Unit 2
A speaker Answer2 Unit 2
Cross-cultural barriers Answer3 Unit 2
Advertisement Answer1 Unit 2
Active Answer3 Unit 2
Resistance to Change Answer1 Unit 2
Trade Secrets Answer4 Unit 2
Writing Answer1 Unit 2
Quantity Answer3 Unit 2
Silence Answer3 Unit 2
Mechanical Answer2 Unit 2
Office Staff Answer4 Unit 2
Intravenous Answer1 Unit 2
Deterring Answer1 Unit 2
Stereotype Answer4 Unit 2
Accuracy Answer1 Unit 2
Slanting Answer4 Unit 2
Cyber Bullying Answer3 Unit 2
 Distance Answer1 Unit 2
Marginal Answer3 Unit 2
Homophones Answer2 Unit 2
Prejudice Answer2 Unit 2
Integrity Answer4 Unit 2
Piracy Answer4 Unit 2
Insurance holder Answer2 Unit 2
Child labour Answer4 Unit 2
Marginal Answer1 Unit 2
Psychological Answer4 Unit 2
Right to Ecology Answer1 Unit 2
Smell Answer2 Unit 2
Psychological Answer3 Unit 2
Marginal Answer1 Unit 2
Professional Answer3 Unit 2
Distraction Answer1 Unit 3
Address Answer2 Unit 3
Conciseness Answer4 Unit 3
Appreciation Answer3 Unit 3
Date Answer2 Unit 3
Semi block Answer1 Unit 3
Semi block Answer3 Unit 3
Cut Copy Answer1 Unit 3
Subject Answer2 Unit 3
Part Script Answer3 Unit 3
Envelope Answer2 Unit 3
Middle-Block Answer3 Unit 3
Curriculum Visage Answer2 Unit 3
Recommendation Answer1 Unit 3
Middle Block Answer4 Unit 3
Impertinence Answer3 Unit 3
Brief copy Closed Answer2 Unit 3
Attachment Answer1 Unit 3
Internship Answer2 Unit 3
Solicited Answer4 Unit 3
Reason for interning Answer1 Unit 3
Statement of purpose Answer2 Unit 3
Cousins Answer2 Unit 3
Appreciation Letter Answer3 Unit 3
Fraudulent activities Answer1 Unit 3
Memorandum Answer3 Unit 3
The Inverted Form Answer2 Unit 3
Reference number Answer1 Unit 3
Letterhead Answer4 Unit 3
Below the inside address Answer2 Unit 3
Cluttered Answer2 Unit 3
Process Answer3 Unit 3
 You Answer4 Unit 3
Words Answer1 Unit 3
Unfolded Answer3 Unit 3
Header Answer4 Unit 3
Phone number Answer1 Unit 3
Resignation letter Answer2 Unit 3
Letter of Appointment Answer3 Unit 3
Letter of Appreciation Answer4 Unit 3
Letter of Appreciation Answer3 Unit 3
Resignation Answer2 Unit 3
To forget Answer1 Unit 3
Unwanted impression Answer2 Unit 3
Informal Answer1 Unit 3
Resignation letter Answer3 Unit 3
Attachments Answer4 Unit 3
Subject Answer2 Unit 3
Impertinence Answer1 Unit 3
Google Meet Answer3 Unit 3
Subject Answer1 Unit 3
Completeness Answer2 Unit 4
Limited Activity Answer2 Unit 4
Varied Answer4 Unit 4
Place Answer2 Unit 4
Moreover Answer3 Unit 4
Past tense Answer3 Unit 4
Prewriting Answer4 Unit 4
Adverb-verb Answer1 Unit 4
Illogical Answer2 Unit 4
Noun Answer3 Unit 4
Capital Answer4 Unit 4
Indeed Answer1 Unit 4
Deleting Answer1 Unit 4
Rewarding Answer2 Unit 4
Full Colon Answer4 Unit 4
Colon Answer3 Unit 4
Explanation paragraph Answer3 Unit 4
Writing Answer4 Unit 4
Confusing Answer1 Unit 4
Language Answer2 Unit 4
Question Mark Answer1 Unit 4
Command Answer2 Unit 4
Spell check Answer4 Unit 4
Punctuation Answer1 Unit 4
Unfamiliar words Answer2 Unit 4
Mandatory Answer1 Unit 4
Unfamiliar words Answer3 Unit 4
Connecting words Answer4 Unit 4
The supporting ideas Answer2 Unit 4
 Spelling Answer1 Unit 4
Zero punctuations Answer3 Unit 4
Direct Speech Answer4 Unit 4
Parts of Punctuation Answer1 Unit 4
Speaking Answer2 Unit 4
Critical Answer3 Unit 4
Intended Answer4 Unit 4
Punctuation Answer2 Unit 4
New Answer1 Unit 4
Word Answer3 Unit 4
Third Person Answer4 Unit 4
Preposition Answer2 Unit 4
Contradiction Answer1 Unit 4
Examples Answer3 Unit 4
Expression Answer2 Unit 4
Brainstorming Answer4 Unit 4
Citations Answer3 Unit 4
Typing Answer1 Unit 4
Unpopular Answer2 Unit 4
Researching Answer3 Unit 4
Meaningful sentences Answer1 Unit 4