Alphabetical Index

After Hours Telehealth Triage Guidelines | Adult | 2021

9 Breathing Difficulty Cough - Acute Non-Productive

911 Symptoms
A
Abdominal Injury
Abdominal Pain - Female
Abdominal Pain - Male
Abdominal Pain - Menstrual Cramps
Abdominal Pain - Upper
Abortion - Medication Induced Follow-
up Call
Abortion - Threatened Miscarriage
Follow-up Call
Alcohol Use and Problems
Altitude Sickness
Bruises Cough - Acute Productive
Burns - Chemical Cough - Chronic
Burns - Electrical Coughing Up Blood
Burns - Thermal COVID-19 - Diagnosed or Suspected
C COVID-19 - Exposure
Cancer - Constipation COVID-19 - Persisting Symptoms
Follow-Up Call
Cancer - Diarrhea
COVID-19 - Vaccine Questions and
Cancer - Fever Reactions
Cancer - Nausea and Vomiting Cuts and Lacerations
Carbon Monoxide Exposure D
Cast Symptoms and Questions Dementia Symptoms and Questions
Cellulitis on Antibiotic Follow-up Call Dental Procedure Antibiotic Prophylaxis

Anaphylaxis Chest Injury Depression

Animal Bite Chest Injury - Bending, Lifting, or Diabetes - Foot Problems and
Twisting Questions
Ankle and Foot Injury Chest Pain Diabetes - High Blood Sugar
Ankle Pain Chickenpox Diagnosed or Suspected Diabetes - Low Blood Sugar
Ankle Swelling Chickenpox Exposure Diarrhea
Anxiety and Panic Attack Choking - Inhaled Foreign Body Difficult Call
Arm Injury Cold Exposure (Hypothermia) Dizziness - Lightheadedness
Arm Pain Cold Sores (Fever Blisters) Dizziness - Vertigo
Arm Swelling and Edema Colonoscopy Symptoms and Questions Domestic Violence
Asthma Attack Coma Drowning and Submersion Event
Athlete's Foot Common Cold E
Avian Influenza Exposure Concussion (mTBI) Less Than 14 Ear - Congestion
B Days Ago Follow-up Call
Confusion - Delirium Ear - Discharge
Back Injury
Constipation Ear - Foreign Body
Back Pain
Contraception - Birth Control Pills - Ear - Otitis Externa Follow-up Call
Bed Bug Bite Combined Ear - Otitis Media Follow-up Call
Bee or Yellow Jacket Sting Contraception - Birth Control Pills - Ear - Swimmer's
Bipolar Disorder (Manic Depression) Progestin-Only Pills (POPs)
Ear Injury
Contraception - Birth Control Shot
Blister - Foot and Hand
Symptoms and Questions Ear Piercing Symptoms and Questions
Blood and Body Fluid Exposure Contraception - Emergency Earache
Blood Pressure - High Contraception - Implant Symptoms Earwax
Blood Pressure - Low and Questions
Ebola Exposure
Contraception - IUD Symptoms and
Body Piercing Symptoms and
Questions E-Cigarettes and Vaping Symptoms
Questions
COPD Oxygen Monitoring and Hypoxia and Questions
Boil (Skin Abscess)
Elbow Injury
COPD Post-Hospitalization Follow-up
Breast Symptoms
Call Elbow Pain

After Hours Telehealth Triage Guidelines | Adult | 2021 Page 1

Elbow Swelling Heart Attack Post-Hospitalization Leg Injury
Follow-up Call
Elder or Vulnerable Adult Abuse Leg Pain
Heart Failure Post-Hospitalization
Electric Shock or Lightning Injury Follow-up Call Leg Swelling and Edema
Endoscopy (Upper GI) Symptoms and Heart Rate and Heartbeat Questions Lip Swelling
Questions
Heat Exposure (Heat Exhaustion and Lymph Nodes - Swollen
Eye - Allergy Heat Stroke)
Eye - Chemical In Hepatitis A Exposure
M
Marijuana Use and Problems
Eye - Foreign Body Hernia
Marine Animal Stings and Bites - North
Eye - Pus or Discharge Hiccups
America
Eye - Red Without Pus Hip Injury Measles - Diagnosed or Suspected
Eye - Swelling Hip Pain Measles Exposure
Eye Injury HIV Exposure Medication Question Call
Eye Pain Hives Medication Refill and Renewal Call
Eyelid Twitch or Spasm Hoarseness Meningitis Exposure
F Hospice - Death Menstrual Period - Missed or Late
Face Injury Hospice - Death Imminent or Dying MERS Exposure
Symptoms
Face Pain Mononucleosis Follow-up Call
Human Bite
Face Swelling Mosquito Bite
I
Fainting Motion Sickness
ICD and Pacemaker Symptoms and
Falls and Falling Questions Motor Vehicle Accident
Feeding Tube Symptoms and Immunization Reactions Mouth Injury
Questions
Impetigo (Infected Sore) Mouth Pain
Fever
Infection on Antibiotic Follow-up Call Mouth Symptoms
Finger Injury
Influenza - Seasonal Mouth Ulcers
Finger Pain
Influenza Exposure MRSA Exposure
Fire Ant Sting
Influenza Follow-up Call Mumps Exposure
Flank Pain
Information Only Call - No Triage Mumps Follow-up Call
Foot Pain
Injury - Multiple Sites - Guideline Muscle Aches and Body Pain
Frostbite Selection Muscle Jerks - Tics - Shudders
G Insect Bite
Insomnia
N
Genital Injury - Female
Nasal Allergies (Hay Fever)
Genital Injury - Male Itching - Localized
Nausea
GI Multiple Symptoms - Guideline Itching - Widespread
Selection Neck Injury
IV Not Running or Running Slowly
H Neck Pain or Stiffness
IV Site (Skin) Symptoms
Hair Loss Needlestick
J Neurologic Deficit
Hand and Wrist Injury
Jaundice
Hand and Wrist Pain No Contact or Duplicate Contact Call
Jock Itch
Hand Swelling No Guideline Available
K Nose - Foreign Body
Head Injury
Knee Injury Nose Injury
Head Lice
Knee Pain Nosebleed
Headache
Knee Swelling
Hearing Loss or Change O
L

After Hours Telehealth Triage Guidelines | Adult | 2021 Page 2

Ostomy Symptoms and Questions
Oxygen Monitoring and Hypoxia
P Pregnancy - Headache
Pale Skin
PCP Call - No Triage
Pelvic Pain - Female
Penis and Scrotum Symptoms
Pinworms
Pneumonia on Antibiotic Follow-up Call
Pneumonia on Antibiotic Post-
Hospitalization Follow-up Call
Poison Ivy - Oak - Sumac
Poisoning
Post-Hospitalization Follow-up Call
Post-Op Incision Symptoms and
Questions
Post-Op Symptoms and Questions
Post-Op Tonsil and Adenoid Surgery
Postpartum - Abdominal Pain
Postpartum - Breast Pain and
Engorgement
Postpartum - Breastfeeding Guideline
Selection
Postpartum - Constipation
Postpartum - C-section Incision
Symptoms
Postpartum - C-section Symptoms
Postpartum - Depression
Postpartum - Episiotomy Symptoms
Postpartum - Fever
Postpartum - Headache
Postpartum - Leg Pain
Postpartum - Leg Swelling and Edema
Postpartum - Pale Skin
Postpartum - Urination Pain
Postpartum - Vaginal Bleeding and
Lochia
Postpartum - Vision Loss or Change
Pregnancy - Abdomen Injury
Pregnancy - Abdominal Pain Greater
Than 20 Weeks EGA
Pregnancy - Abdominal Pain Less
Than 20 Weeks EGA
Pregnancy - Back Pain
Pregnancy - Constipation
Pregnancy - Decreased or Abnormal
Fetal Movement
After Hours Telehealth Triage Guidelines | Adult | 2021
Pregnancy - Fall
Pregnancy - Fever
Pregnancy - Labor
Pregnancy - Labor - Preterm
Pregnancy - Leg Pain
Pregnancy - Leg Swelling and Edema
Pregnancy - Morning Sickness
(Nausea and Vomiting of Pregnancy)
Pregnancy - Pale Skin
Pregnancy - Rectal Symptoms
Pregnancy - Rupture of Membranes
Pregnancy - Seizure
Pregnancy - Urination Pain
Pregnancy - Vaginal Bleeding Greater
Than 20 Weeks EGA
Pregnancy - Vaginal Bleeding Less
Than 20 Weeks EGA
Pregnancy - Vaginal Discharge
Pregnancy - Vision Loss or Change
Pregnancy - Vulvar Symptoms
Pubic Lice
Pubic Lice Exposure
Puncture Wound
R Sore Throat
Radiation Exposure and Contamination
Rash - Guideline Selection
Rash - Purple Spots or Dots
Rash - Widespread On Drugs
Rash or Redness - Localized
Rash or Redness - Widespread
Recent Medical Visit for Illness Follow-
up Call
Recent Medical Visit for Injury Follow-
up Call
Rectal Bleeding
Rectal Symptoms
Rectum - Foreign Body
Respiratory Multiple Symptoms -
Guideline Selection
Ring Stuck on Finger or Toe
Ringworm
S
SARS Exposure
Scabies Exposure
Scabies Follow-up Call
Schizophrenia
Scorpion Sting - North America
Scrapes
Scrotal Pain
Scrotum Swelling
Seizure
Sexual Assault or Rape
Shingles
Shoulder Injury
Shoulder Pain
Sickle Cell Disease - Acute Pain
Episode (Crisis)
Sinus Infection on Antibiotic Follow-up
Call
Sinus Pain or Congestion
Skin Foreign Body
Skin Glue Questions
Skin Injury
Skin Lesion - Moles or Growths
Skin Lump or Localized Swelling
Smoke and Fume Inhalation
Smoking - Tobacco Use and Problems
Snake Bite - North America
Sores
Spider Bite - North America
Spinal Cord Injury - Constipation
Spinal Cord Injury - Headache
Spinal Cord Injury - Urinary Catheter
Symptoms and Questions
Splint Symptoms and Questions
STI Guideline Selection
STI Questions
Stingray Injury
Stools - Unusual Color
Strep Throat Exposure
Strep Throat Infection on Antibiotic
Follow-up Call
Strep Throat Test Follow-up Call
Sty
Substance Use and Problems
Suicide Concerns
Sunburn
Page 3
Super Glue Problems Vomiting Blood
Suture or Staple Questions Vulvar Symptoms
Swallowed Foreign Body W
Swallowing Difficulty Weakness (Generalized) and Fatigue
Sweating Whooping Cough Exposure
Swimmer's Itch - Lakes and Oceans Worms - Other Than Pinworms
T Wound - Chronic and Negative
Pressure Wound Therapy
Tailbone Injury
Wound Infection
Tattoo Symptoms and Questions
Wrist Swelling
Tick Bite
Tinnitus Z
Toe Injury Zika Virus Exposure

Toe Pain
Toenail - Ingrown
Tongue Swelling
Tooth Extraction
Tooth Injury
Toothache
Transgender Health Concerns and
Questions
Traumatic Brain Injury More than 14
Days Ago Follow-up Call
Tuberculosis Exposure

U
Urinalysis Results Follow-up Call
Urinary Catheter Symptoms and
Questions
Urinary Symptoms
Urinary Tract Infection on Antibiotic
Follow-up Call - Female
Urinary Tract Infection on Antibiotic
Follow-up Call - Male
Urination Pain - Female
Urination Pain - Male
Urine - Blood In
Uvula Swelling

V
Vaginal Bleeding - Abnormal
Vaginal Bleeding - Postmenopausal
Vaginal Discharge
Vaginal Foreign Body
Vaginal Symptoms
Vision Loss or Change
Vomiting

After Hours Telehealth Triage Guidelines | Adult | 2021 Page 4

Inactive Telephone Triage Algorithms
No Guideline or Reference Available Inactive

Swine Flu (H1N1) Inactive

Swine Flu Exposure Inactive

After Hours Telehealth Triage Guidelines | Adult | 2021 Page 5