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ﺩﺍﻣﻨﻪ ﻛﺎﺭﺑﺮﺩ:
ﺍﻳﻦ ﻣﺪﺭﻙ ﺑﻴﺎﻧﮕﺮ ﻭﻇﺎﻳﻒ ﻋﻤﻮﻣﻲ ﻛﻠﻴﻪ ﺍﻓﺮﺍﺩﻱ ﺍﺳﺖ ﻛﻪ ﻣﺴﺌﻮﻟﻴﺖ ﺍﺩﺍﺭﻩ ﻭﺍﺣﺪﻱ ﺩﺭ ﺳﺎﺯﻣﺎﻥ ﺭﺍ ﺑﺮ ﻋﻬﺪﻩ ﺩﺍﺭﻧﺪ.
ﺍﻟﻒ .ﺑﺮﻧﺎﻣﻪﺭﻳﺰﻱ:
.١ﺗﺪﻭﻳﻦ ﻭ ﺑﺎﺯﻧﮕﺮﻱ ﺍﻗﺪﺍﻣﺎﺕ ﻭ ﺍﻫﺪﺍﻑ ﺍﺳﺘﺮﺍﺗﮋﻳﻚ ﻭ ﺑﺮﻧﺎﻣﻪ ﻛﻼﻥ ﺣﻮﺯﻩ ﻭﺍﺣﺪ ﺑﺎ ﻫﻤﻜﺎﺭﻱ ﻣﻌﺎﻭﻧﺖ ﺑﺮﻧﺎﻣﻪﺭﻳﺰﯼ ﻭ ﺗﻌﺎﻟﯽ ﺳﺎﺯﻣﺎﻧﯽ،
ﺩﺭ ﭼﺎﺭﭼﻮﺏ ﺍﺳﺘﺮﺍﺗﮋﻱ ﻭ ﺍﻫﺪﺍﻑ ﻛﻼﻥ ﺳﺎﺯﻣﺎﻥ ﻭ ﺍﺭﺍﺋﻪ ﺟﻬﺖ ﺗﺎﻳﻴﺪ ﻭ ﺗﺼﻮﻳﺐ.
.٢ﺗﺪﻭﻳﻦ ﻭ ﺑﺎﺯﻧﮕﺮﻱ ﺑﺮﻧﺎﻣﻪ ﺳﺎﻻﻧﻪ ﻭﺍﺣﺪ ﺷﺎﻣﻞ ﺳﻴﺎﺳﺖﻫﺎﻱ ﻛﺎﺭﻱ ﺳﺎﻻﻧﻪ ﻭﺍﺣﺪ ،ﺍﻫﺪﺍﻑ ﻋﻤﻠﻴﺎﺗﻲ ﻭ ﺍﻗﺪﺍﻣﺎﺕ ﺑﻬﺒﻮﺩ ﺳﺎﻻﻧﻪ ﻭﺍﺣﺪ
)ﻣﻄﺎﺑﻖ ﺳﺎﺧﺘﺎﺭﻫﺎﻱ ﺍﺭﺍﺋﻪ ﺷﺪﻩ ﺗﻮﺳﻂ ﻣﻌﺎﻭﻧﺖ ﺑﺮﻧﺎﻣﻪﺭﻳﺰﻱ ﻭ ﺗﻌﺎﻟﻲ ﺳﺎﺯﻣﺎﻧﻲ( ﺑﺮ ﺍﺳﺎﺱ ﺍﻫﺪﺍﻑ ﻭ ﺍﺳﺘﺮﺍﺗﮋﻱﻫﺎﻱ ﻣﺼﻮﺏ ،ﺑﺎ
ﻫﻤﻜﺎﺭﻱ ﻣﻌﺎﻭﻧﺖ ﺑﺮﻧﺎﻣﻪﺭﻳﺰﻱ ﻭ ﺗﻌﺎﻟﻲ ﺳﺎﺯﻣﺎﻧﻲ ﻭ ﺍﺭﺍﺋﻪ ﺟﻬﺖ ﺗﺎﻳﻴﺪ ﻭ ﺗﺼﻮﻳﺐ.
.٣ﺗﻬﻴﻪ ﭘﻴﺸﻨﻬﺎﺩ ﺑﻮﺩﺟﻪ ﺳﺎﻻﻧﻪ ﻣﺠﻤﻮﻋﻪ ﺗﺤﺖ ﻣﺪﻳﺮﻳﺖ )ﻣﻄﺎﺑﻖ ﺳﺎﺧﺘﺎﺭﻫﺎﻱ ﺍﺭﺍﺋﻪ ﺷﺪﻩ ﺗﻮﺳﻂ ﻣﺪﻳﺮﻳﺖ ﻣﺎﻟﻲ( ﻭ ﺍﺭﺍﺋﻪ ﺟﻬﺖ
ﺗﺎﻳﻴﺪ ﻭ ﺗﺼﻮﻳﺐ.
ﺏ .ﺳﺎﺯﻣﺎﻧﺪﻫﻲ:
.٤ﺗﺪﻭﻳﻦ ﻭ ﺑﻪﺭﻭﺯﺁﻭﺭﻱ ﺷﺮﺡ ﻭﻇﺎﻳﻒ ﻭ ﻧﻤﻮﺩﺍﺭ ﺳﺎﺧﺘﺎﺭ ﺩﺍﺧﻠﻲ ﻭﺍﺣﺪ )ﻣﻄﺎﺑﻖ ﺳﺎﺧﺘﺎﺭﻫﺎﻱ ﺍﺭﺍﺋﻪ ﺷﺪﻩ ﺗﻮﺳﻂ ﻣﻌﺎﻭﻧﺖ ﺑﺮﻧﺎﻣﻪﺭﻳﺰﻱ ﻭ
ﺗﻌﺎﻟﻲ ﺳﺎﺯﻣﺎﻧﻲ( ﻭ ﺍﺭﺍﺋﻪ ﺟﻬﺖ ﺗﺎﻳﻴﺪ ﻭ ﺗﺼﻮﻳﺐ.
.٥ﺗﺪﻭﻳﻦ ﻭ ﺑﻪ ﺭﻭﺯﺁﻭﺭﻱ ﺷﺮﺡ ﻭﻇﺎﻳﻒ ﻋﻤﻮﻣﻲ ﻭﺍﺣﺪﻫﺎﻱ ﻣﺘﻨﺎﻇﺮ ﺩﺭ ﭘﺮﻭﮊﻩ )ﻣﻄﺎﺑﻖ ﺳﺎﺧﺘﺎﺭﻫﺎﻱ ﺍﺭﺍﺋﻪ ﺷﺪﻩ ﺗﻮﺳﻂ ﻣﻌﺎﻭﻧﺖ
ﺑﺮﻧﺎﻣﻪﺭﻳﺰﻱ ﻭ ﺗﻌﺎﻟﻲ ﺳﺎﺯﻣﺎﻧﻲ( ﻭ ﺍﺭﺍﺋﻪ ﺟﻬﺖ ﺗﺎﻳﻴﺪ ﻭ ﺗﺼﻮﻳﺐ.
.٦ﺗﺪﻭﻳﻦ ﻭ ﺑﻪﺭﻭﺯﺁﻭﺭﻱ ﻧﻤﻮﺩﺍﺭ ﭘﺮﺳﻨﻠﻲ ،ﺷﺮﺍﻳﻂ ﺍﺣﺮﺍﺯ ﻭ ﺷﺮﺡ ﻣﺸﺎﻏﻞ ﻭﺍﺣﺪ ﺑﺎ ﻫﻤﻜﺎﺭﻱ ﻭﺍﺣﺪ ﻣﻨﺎﺑﻊ ﺍﻧﺴﺎﻧﻲ ﻭ ﺍﺭﺍﺋﻪ ﺟﻬﺖ ﺗﺎﻳﻴﺪ
ﻭ ﺗﺼﻮﻳﺐ.
.١٠ﺗﻌﻴﻴﻦ ﻭﺿﻌﻴﺖ ﺍﺭﺗﻘﺎﺀ ،ﺟﺎﺑﺠﺎﻳﻲ ﻳﺎ ﺗﻨﺰﻝ ﻛﺎﺭﻛﻨﺎﻥ ﻭﺍﺣﺪ ﻣﺮﺑﻮﻃﻪ ﺩﺭ ﭼﺎﺭﭼﻮﺏ ﺍﻟﺰﺍﻣﺎﺕ ﺳﺎﺯﻣﺎﻥ.
.١١ﻋﺰﻝ ﻛﺎﺭﻛﻨﺎﻥ ﻭﺍﺣﺪ ﻣﺮﺑﻮﻃﻪ ﻳﺎ ﺩﺭﺧﻮﺍﺳﺖ ﻋﺰﻝ ﻛﺎﺭﻛﻨﺎﻥ ﻭﺍﺣﺪ ﻣﺘﻨﺎﻇﺮ ﺩﺭ ﭘﺮﻭﮊﻩ ﺩﺭ ﭼﺎﺭﭼﻮﺏ ﺍﻟﺰﺍﻣﺎﺕ ﺳﺎﺯﻣﺎﻥ.
ﺕ.ﺍﺟﺮﺍ:
ﺍﺟﺮﺍﻱ ﺑﺮﻧﺎﻣﻪ ﻣﺼﻮﺏ ﺳﺎﻻﻧﻪ ﻭﺍﺣﺪ. .١٢
ﺗﺪﻭﻳﻦ ﻭ ﺑﻪﺭﻭﺯﺁﻭﺭﻱ ﻓﺮﺍﻳﻨﺪﻫﺎﻳﻲ ﻛﻪ ﻣﺎﻟﻜﻴﺖ ﺁﻧﻬﺎ ﺑﺮ ﻋﻬﺪﻩ ﻣﺪﻳﺮ ﻭﺍﺣﺪ ﻣﻲﺑﺎﺷﺪ ،ﺑﺎ ﻫﻤﻜﺎﺭﻱ ﻣﻌﺎﻭﻧﺖ ﺑﺮﻧﺎﻣﻪﺭﻳﺰﻱ ﻭ ﺗﻌﺎﻟﻲ .١٣
ﺳﺎﺯﻣﺎﻧﻲ.
ﻫﻤﻜﺎﺭﻱ ﺑﺎ ﻣﻌﺎﻭﻧﺖ ﺑﺮﻧﺎﻣﻪﺭﻳﺰﻱ ﻭ ﺗﻌﺎﻟﻲ ﺳﺎﺯﻣﺎﻧﻲ ﺩﺭ ﻣﺴﺘﻨﺪﺳﺎﺯﻱ ﻓﺮﺍﻳﻨﺪﻫﺎﻱ ﮔﺬﺭﻧﺪﻩ ﺍﺯ ﺣﻮﺯﻩ ﻭﺍﺣﺪ. .١٤
ﺍﺭﺍﺋﻪ ﭘﻴﺸﻨﻬﺎﺩ ﺑﺎﺯﻧﮕﺮﻱ ﻭ ﺍﻗﺪﺍﻣﺎﺕ ﺍﺻﻼﺣﻲ ﺟﻬﺖ ﺑﻬﺒﻮﺩ ﻓﺮﺍﻳﻨﺪﻫﺎﻱ ﮔﺬﺭﻧﺪﻩ ﺍﺯ ﻭﺍﺣﺪ ﻭ ﻓﺮﺍﻳﻨﺪﻫﺎﻳﻲ ﻛﻪ ﻣﺪﻳﺮ ﻣﺘﻮﻟﻲ ﺁﻧﻬﺎﺳﺖ. .١٥
ﺍﺳﺘﻘﺮﺍﺭ ﺍﻗﺪﺍﻣﺎﺕ ﺍﺻﻼﺣﻲ ﻣﺼﻮﺑﻲ ﻛﻪ ﻣﺴﺌﻮﻟﻴﺖ ﺁﻥ ﺑﺮ ﻋﻬﺪﻩ ﻣﺪﻳﺮ ﻭﺍﺣﺪ ﻣﻲﺑﺎﺷﺪ. .١٦
ﺗﺪﻭﻳﻦ/ﺑﻪﺭﻭﺯﺁﻭﺭﻱ ﻭ ﭘﻴﺸﻨﻬﺎﺩ ﺁﻳﻴﻦﻧﺎﻣﻪﻫﺎ ،ﺩﺳﺘﻮﺭﺍﻟﻌﻤﻞﻫﺎ ﻭ ﺭﻭﺵﻫﺎﻱ ﺍﺟﺮﺍﻳﻲ ﻣﻮﺭﺩﻧﻴﺎﺯ ﺟﻬﺖ ﺍﻧﺠﺎﻡ ﻓﻌﺎﻟﻴﺖﻫﺎﻱ ﺣﻮﺯﻩ ﻭﺍﺣﺪ .١٧
ﻭ ﺍﺭﺍﺋﻪ ﺟﻬﺖ ﺗﺎﻳﻴﺪ ﻭ ﺗﺼﻮﻳﺐ.
ﺗﺠﻬﻴﺰ ﻭﺍﺣﺪ ﺑﻪ ﻧﺮﻡﺍﻓﺰﺍﺭﻫﺎﻱ ﺗﺨﺼﺼﻲ ﺑﺎ ﻫﻤﻜﺎﺭﻱ ﻭﺍﺣﺪ ﻣﺪﻳﺮﻳﺖ ﺍﻧﻔﻮﺭﻣﺎﺗﻴﻚ. .١٨
ﺳﺎﺯﻣﺎﻧﺪﻫﻲ ،ﺍﺳﺘﻘﺮﺍﺭ ﻭ ﺑﻪﺭﻭﺯﺁﻭﺭﻱ ﺑﺎﻧﻚﻫﺎﻱ ﺍﻃﻼﻋﺎﺗﻲ ﻣﺮﺗﺒﻂ ﺑﺎ ﺣﻮﺯﻩ ﺗﺤﺖ ﻣﺪﻳﺮﻳﺖ. .١٩
ﺗﺪﻭﻳﻦ ﻣﺪﺍﺭﻙ ﻣﺮﺑﻮﻁ ﺑﻪ ﺗﻨﻈﻴﻢ ﺭﻭﺍﺑﻂ ﻣﺘﻘﺎﺑﻞ ﺳﺘﺎﺩ ،ﮔﺮﻭﻩ ﺗﺨﺼﺼﻲ ﻭ ﭘﺮﻭﮊﻩ ﺩﺭ ﺣﻮﺯﻩ ﻭﺍﺣﺪ ،ﺑﺎ ﻫﻤﻜﺎﺭﻱ ﮔﺮﻭﻩﻫﺎ ،ﭘﺮﻭﮊﻩﻫﺎ ﻭ .٢٠
ﻣﻌﺎﻭﻧﺖ ﺑﺮﻧﺎﻣﻪﺭﻳﺰﻱ ﻭ ﺗﻌﺎﻟﻲ ﺳﺎﺯﻣﺎﻧﻲ ﻭ ﻛﻨﺘﺮﻝ ﺭﻋﺎﻳﺖ ﺁﻧﻬﺎ ﺩﺭ ﻭﺍﺣﺪﻫﺎﻱ ﻣﺘﻨﺎﻇﺮ ﮔﺮﻭﻩﻫﺎ ﻭ ﭘﺮﻭﮊﻩﻫﺎ.
ﺭﻋﺎﻳﺖ ﻛﻠﻴﻪ ﺍﻟﺰﺍﻣﺎﺕ ﺳﺎﺯﻣﺎﻧﻲ ﺩﺭ ﺑﺮﻧﺎﻣﻪﺭﻳﺰﻱ ﻭ ﺍﻧﺠﺎﻡ ﻓﻌﺎﻟﻴﺖﻫﺎﻱ ﻭﺍﺣﺪ. .٢١
ﻫﻤﻜﺎﺭﻱ ﺩﺭ ﺳﺎﺯﻣﺎﻧﺪﻫﻲ ﻭ ﺭﺍﻩﺍﻧﺪﺍﺯﻱ ﺗﻴﻢ ﻣﺘﻨﺎﻇﺮ ﺩﺭ ﭘﺮﻭﮊﻩ/ﮔﺮﻭﻩ ﺗﺨﺼﺼﻲ ﺑﺎ ﻫﻤﺎﻫﻨﮕﻲ ﻣﺪﻳﺮ ﭘﺮﻭﮊﻩ/ﮔﺮﻭﻩ ﺗﺨﺼﺼﻲ. .٢٢
ﺭﺍﻫﻨﻤﺎﻳﻲ ﻭ ﺍﺭﺍﺋﻪ ﺧﺪﻣﺎﺕ ﻭ ﺍﻃﻼﻋﺎﺕ ﺑﻪ ﭘﺮﻭﮊﻩﻫﺎ/ﮔﺮﻭﻩﻫﺎﻱ ﺗﺨﺼﺼﻲ ﻭ ﺳﺎﻳﺮ ﻭﺍﺣﺪﻫﺎ ﺩﺭ ﺯﻣﻴﻨﻪ ﺗﺨﺼﺼﻲ ﺩﺭﭼﺎﺭﭼﻮﺏ ﺍﻟﺰﺍﻣﺎﺕ .٢٣
ﺳﺎﺯﻣﺎﻥ.
ﮔﺮﺩﺁﻭﺭﻱ ،ﺩﺳﺘﻪﺑﻨﺪﻱ ،ﺟﻤﻊﺑﻨﺪﻱ ﻭ ﻣﺪﻭﻥ ﻧﻤﻮﺩﻥ ﺍﺳﻨﺎﺩ ،ﺗﺠﺮﺑﻴﺎﺕ ،ﺩﺍﻧﺶ ﺣﺎﺻﻠﻪ ﻭ ﺩﺭﺱﻫﺎﻱ ﺁﻣﻮﺧﺘﻪ ﻭ ﺍﻳﺠﺎﺩ ﺣﺎﻓﻈﻪ .٢٤
ﺳﺎﺯﻣﺎﻧﻲ ﺩﺭ ﺣﻮﺯﻩ ﻣﺮﺑﻮﻃﻪ ﻭ ﺍﻧﺠﺎﻡ ﺍﻗﺪﺍﻣﺎﺕ ﻣﻘﺘﻀﻲ ﺟﻬﺖ ﺟﺎﺭﻱ ﺳﺎﺯﻱ ﺩﺍﻧﺶ ﺩﺭ ﺳﺎﺯﻣﺎﻥ.
ﺙ .ﺭﻫﺒﺮﻱ:
ﺭﺍﻫﺒﺮﻱ ﻭ ﻫﺪﺍﻳﺖ ﻣﺠﻤﻮﻋﻪ ﺗﺤﺖ ﻣﺪﻳﺮﻳﺖ ﺩﺭ ﺍﻧﺠﺎﻡ ﻭ ﺑﻬﺒﻮﺩ ﻓﻌﺎﻟﻴﺖﻫﺎﻱ ﻣﺮﺑﻮﻃﻪ. .٢٥
ﺍﺗﺨﺎﺫ ﻭ ﺍﺑﻼﻍ ﺗﺼﻤﻴﻢ ﺑﺮﺍﻱ ﺍﻗﺪﺍﻣﺎﺕ ﺍﺻﻼﺣﻲ ﻭ ﭘﻴﺸﮕﻴﺮﺍﻧﻪ ﺩﺭ ﻣﺠﻤﻮﻋﻪ ﺗﺤﺖ ﻣﺪﻳﺮﻳﺖ ﺩﺭ ﭼﺎﺭﭼﻮﺏ ﺍﻟﺰﺍﻣﺎﺕ ﺳﺎﺯﻣﺎﻥ. .٢٦
ﺭﺍﻫﺒﺮﻱ ﺑﻬﺒﻮﺩ ﺳﻴﺴﺘﻢﻫﺎ ،ﺳﺎﺧﺘﺎﺭ ،ﺯﻳﺮﺳﺎﺧﺖﻫﺎ ﻭ ﺭﻭﺵﻫﺎﻱ ﮐﺎﺭﻱ ﺩﺭ ﺣﻮﺯﻩ ﻭﺍﺣﺪ. .٢٧
ﺍﺟﺮﺍﻱ ﻧﻈﺎﻡ ﺍﻧﮕﻴﺰﺷﻲ ﺩﺭ ﻣﺠﻤﻮﻋﻪ ﺗﺤﺖ ﻣﺪﻳﺮﻳﺖ ﺑﺎ ﺍﺧﺬ ﺗﺎﻳﻴﺪﺍﺕ ﻻﺯﻡ. .٢٨
ﺗﻮﺳﻌﻪ ﺗﻮﺍﻥ ﻭﻇﺮﻓﻴﺖ ﺳﺎﺯﻣﺎﻥ ﺩﺭ ﺣﻮﺯﻩ ﻣﺎﻣﻮﺭﻳﺖ ﻭﺍﺣﺪ. .٢٩
ﺝ .ﭘﺎﻳﺶ ﻭ ﻛﻨﺘﺮﻝ:
ﺍﺭﺋﻪ ﮔﺰﺍﺭﺵ ﭘﻴﺸﺮﻓﺖ ﺍﻗﺪﺍﻣﺎﺕ ﺍﺳﺘﺮﺍﺗﮋﻳﻚ ﻭ ﻣﻴﺰﺍﻥ ﺩﺳﺘﻴﺎﺑﻲ ﺑﻪ ﺍﻫﺪﺍﻑ ﺍﺳﺘﺮﺍﺗﮋﻳﻚ )ﻣﻄﺎﺑﻖ ﺳـﺎﺧﺘﺎﺭﻫﺎﻱ ﺍﺭﺍﺋـﻪ ﺷـﺪﻩ ﺗﻮﺳـﻂ .٣٠
ﻣﻌﺎﻭﻧﺖ ﺑﺮﻧﺎﻣﻪﺭﻳﺰﻱ ﻭ ﺗﻌﺎﻟﻲ ﺳﺎﺯﻣﺎﻧﻲ(.
ﺍﺭﺍﺋﻪ ﮔﺰﺍﺭﺵ ﭘﻴﺸﺮﻓﺖ ﺍﻗﺪﺍﻣﺎﺕ ﺑﻬﺒﻮﺩ ﻭ ﻣﻴﺰﺍﻥ ﺩﺳﺘﻴﺎﺑﻲ ﺑﻪ ﺍﻫﺪﺍﻑ ﻋﻤﻠﻴﺎﺗﻲ ﻭﺍﺣـﺪ )ﻣﻄـﺎﺑﻖ ﺳـﺎﺧﺘﺎﺭﻫﺎﻱ ﺍﺭﺍﺋـﻪ ﺷـﺪﻩ ﺗﻮﺳـﻂ .٣١
ﻣﻌﺎﻭﻧﺖ ﺑﺮﻧﺎﻣﻪﺭﻳﺰﻱ ﻭ ﺗﻌﺎﻟﻲ ﺳﺎﺯﻣﺎﻧﻲ(.
ﻣﻘﺎﻳﺴﻪ ﻧﺘﺎﻳﺞ ﻋﻤﻠﻜﺮﺩ ﺑﺎ ﺑﺮﻧﺎﻣﻪﻫﺎﻱ ﻣﺼﻮﺏ ﻭ ﺭﻳﺸﻪﻳﺎﺑﻲ ﻋﻠﻞ ﺍﻧﺤﺮﺍﻑ ﺍﺯ ﺑﺮﻧﺎﻣﻪ. .٣٢
ﺍﺭﺍﺋﻪ ﮔﺰﺍﺭﺵﻫﺎﻱ ﺗﺤﻠﻴﻠﻲ ﺩﻭﺭﻩﺍﻱ ﺍﺯ ﻓﻌﺎﻟﻴﺖﻫﺎ ﻭ ﻋﻤﻠﻜﺮﺩ ﻣﺠﻤﻮﻋﻪ ﺗﺤﺖ ﻣﺪﻳﺮﻳﺖ ﺑﻪ ﻣﻘﺎﻡ ﻣﺎﻓﻮﻕ. .٣٣