POLITE CONVERSATION

- INVOLVES A GOOD BALANCE

OF TALKING AND LISTENING.
- NO SINGLE PERSON SHOULD
DOMINATE THE
CONVERSATION.
5 DO’s OF CONVERSATION:
1. LISTEN MORE THAN YOU TALK
2. COME TO AN OCCASION
ARMED WITH TOPICS.
3. TAILOR THE CONVERSATION
TO THE LISTENER.
4. TAKE YOUR TURN
5. THINK BEFORE YOU SPEAK.
5 DON’Ts of CONVERSATION
1. DON’T INTERRUPT
2. DON’T TALK TO ONLY ONE
PERSON WHEN CONVERSING IN
A GROUP.
3. DON’T ENGAGE IN “ONE-
UPPING.”
4. DON’T OVERSHARE.

4 THINGS NOT TO SAY:

“AM I BORING YOU?”
“HUH?” “WHAT?” SAY WHAT?”
“ACTUALLY, YOU SHOULD DAY
‘BETWEEN YOU & ME,” NOT
BETWEEN YOU AND i.”
“STOP ME IF I’VE TOLD YOU THIS
STORY BEFORE...”
How to make small talk?
Small talk – “light, informal
conversation for social occasions”
- It should be pleasant and
unhurried and should put
everyone at ease.
- It greases the wheels at business
meals or meetings and social
occasions.( watch the video)
Appropriate Conversation Topics
- The key to polite conversation is
keeping the topics light, interesting
and non-controversial.
- Taboo for polite conversation –
politics, religion and any local “hot
button” issues that have caused
hard feelings and sharply divided
camps.
Topics that will and will not work
for polite conversation:
-Asking about someone’s family /
-Newspaper stories – if interesting /
-Sports – accdg to the audience
-relaying good news about friend
-suggesting a good
restaurant/movie/television program
-Discussing local events
-General topics of interest
-human interest stories
-weather
-food
How to end a conversation? Watch
https://youtu.be/ce8u2OFrrXM