Online food delivery in Vietnam

ONLINE FOOD DELIVERY IN VIETNAM

Table of Contents
 Table of Contents

01 Overview
GDP contribution of accommodation and food services in Vietnam 2015-2020 02
GDP value of accommodation and food services in Vietnam 2015-2020 03
Prepared meal market size Vietnam 2016-2025 04
CAGR of prepared meals Vietnam 2016-2025 05
Online food delivery market size Vietnam 2016-2025 06
CAGR of online food delivery Vietnam 2016-2025 07

02 Revenue
Vietnam: online food delivery revenue 2017-2024 09
Vietnam: online food delivery platform revenue 2017-2024 10
Vietnam: online food delivery restaurant revenue 2017-2024 11
Vietnam: online food delivery revenue per user 2017-2024 12
 Table of Contents

03 Users and penetration

Vietnam: online food delivery platform penetration rate 2017-2024 14
Vietnam: online food delivery restaurant penetration rate 2017-2024 15
Vietnam: online food delivery users 2024 16
New online food delivery user share during COVID-19 Vietnam 2021 17

04 Leading apps
Leading food delivery services based on market share Vietnam 2020 19
Most popular food delivery apps Vietnam 2020 20
Most popular food delivery apps Vietnam 2020, by age group 21
Revenues of leading online food delivery apps Vietnam 2020 22
Revenue increase of leading online food delivery apps Vietnam 2020 23

05 Online grocers
Change in web traffic of e-commerce retailers Vietnam Q4 2020-Q1 2021, by category 25
 Table of Contents

Average monthly web traffic of online grocery retailers Vietnam Q4 2020-Q1 2021 26
Increase in online grocery searches Vietnam Q2 2021, by item 27

06 Consumer behaviors
Methods used to order from food delivery service Vietnam 2020 by type 29
Frequency of using food delivery apps in Vietnam 2020 30
Time of using food delivery apps in Vietnam 2020 31
Type of food ordered on delivery apps in Vietnam 2020 32
Amount spent per food delivery app order Vietnam 2020 33
ONLINE FOOD DELIVERY IN VIETNAM

Overview
GDP contribution of the accommodation and food services sector in Vietnam from 2015 to 2020
GDP contribution of accommodation and food services in Vietnam 2015-2020

4.5%

4.0% 3.8% 3.83% 3.78% 3.8%

3.71%

3.5%
3.14%

3.0%
GDP share

2.5%

2.0%

1.5%

1.0%

0.5%

0.0%
2015 2016 2017 2018 2019 2020*

Note(s): Vietnam; 2015 to 2020; figures at current prices

Further information regarding this statistic can be found on page 35.
2 Source(s): General Statistics Office of Vietnam; ID 1047736 Overview
GDP value of the accommodation and food services sector in Vietnam from 2015 to 2020 (in trillion
Vietnamese dong)
GDP value of accommodation and food services in Vietnam 2015-2020

250
229.45

209.39
197.33
200 191.74
GDP value in trillion Vietnamese dong

171.2
155.59
150

100

50

0
2015 2016 2017 2018 2019* 2020**

Note(s): Vietnam; 2015 to 2020; figures at current prices

Further information regarding this statistic can be found on page 36.
3 Source(s): General Statistics Office of Vietnam; ID 1048359 Overview
Market size of the prepared meal industry in Vietnam from 2016 to 2020 with forecasts to 2025 (in
billion U.S. dollars)
Prepared meal market size Vietnam 2016-2025

45

40 38.2

34.7
35
Market size in billion U.S. dollars

31.1
30
26.9
24.9
25 23.4 22.7
21.8
20.1
20 18.1

15

10

0
2016 2017 2018 2019 2020 2021* 2022* 2023* 2024* 2025*

Note(s): Vietnam; 2016 to 2020

Further information regarding this statistic can be found on page 37.
4 Source(s): Euromonitor; Tech in Asia; ID 1264456 Overview
Compound annual growth rate (CAGR) of prepared meal industry in Vietnam from 2016 to 2020
with a forecast to 2025 (in million U.S. dollars)
CAGR of prepared meals Vietnam 2016-2025

20%

15.2%
15%

10%
CAGR

5%

0%

-5% -3.7%
2016-2020 2021-2025*

Note(s): Vietnam; 2016 to 2020

Further information regarding this statistic can be found on page 38.
5 Source(s): Euromonitor; Tech in Asia; ID 1264469 Overview
Market size of the online food delivery industry in Vietnam from 2016 to 2020 with forecasts to 2025
(in million U.S. dollars)
Online food delivery market size Vietnam 2016-2025

3,000
2,709.7

2,500

2,137.3
Market size in million U.S. dollars

2,000
1,673.2

1,500
1,266.2

939.2
1,000

586.9
500 424.6
255.3
130.5
39.1
0
2016 2017 2018 2019 2020 2021* 2022* 2023* 2024* 2025*

Note(s): Vietnam; 2016 to 2020

Further information regarding this statistic can be found on page 39.
6 Source(s): Euromonitor; Tech in Asia; ID 1264461 Overview
Compound annual growth rate (CAGR) of online food delivery industry in Vietnam from 2016 to
2020 with a forecast to 2025 (in million U.S. dollars)
CAGR of online food delivery Vietnam 2016-2025

120%

100% 96.8%

80%
CAGR

60%

40% 35.8%

20%

0%
2016-2020 2021-2025*

Note(s): Vietnam; 2016 to 2020

Further information regarding this statistic can be found on page 40.
7 Source(s): Euromonitor; Tech in Asia; ID 1264466 Overview
ONLINE FOOD DELIVERY IN VIETNAM

Revenue
Revenue of online food delivery in Vietnam from 2017 to 2024 (in million U.S. dollars)
Vietnam: online food delivery revenue 2017-2024

600
557

507
500
446
Revenue in million U.S. dollars

400 377

302
300

207
200
148

102
100

0
2017 2018 2019 2020 2021 2022 2023 2024

Note(s): Vietnam
Further information regarding this statistic can be found on page 41.
9 Source(s): Statista Digital Market Outlook; Statista; ID 1230463 Revenue
Revenue of online food delivery platforms in Vietnam from 2017 to 2024 (in million U.S. dollars)
Vietnam: online food delivery platform revenue 2017-2024

200
183
180
163
160
139
Revenue in million U.S. dollars

140

120 112

100
84
80

60 51

40 31
18
20

0
2017 2018 2019 2020 2021 2022 2023 2024

Note(s): Vietnam
Further information regarding this statistic can be found on page 42.
10 Source(s): Statista Digital Market Outlook; Statista; ID 1230465 Revenue
Revenue of online food restaurant delivery in Vietnam from 2017 to 2024 (in million U.S. dollars)
Vietnam: online food delivery restaurant revenue 2017-2024

400
374

344
350
307
300
Revenue in million U.S. dollars

265

250
218

200

156
150
116

100 84

50

0
2017 2018 2019 2020 2021 2022 2023 2024

Note(s): Vietnam
Further information regarding this statistic can be found on page 43.
11 Source(s): Statista Digital Market Outlook; Statista; ID 1230469 Revenue
Average revenue per user of online food delivery in Vietnam from 2017 to 2024 (in U.S. dollars)
Vietnam: online food delivery revenue per user 2017-2024

40

35.29 35.94
34.41
35 33.22
31.69
Average revenue per user in U.S. dollars

29.77
30 27.77
25.87
25

20

15

10

0
2017 2018 2019 2020 2021 2022 2023 2024

Note(s): Vietnam
Further information regarding this statistic can be found on page 44.
12 Source(s): Statista Digital Market Outlook; Statista; ID 1230496 Revenue
ONLINE FOOD DELIVERY IN VIETNAM

Users and penetration

Penetration rate of online food delivery platforms in Vietnam from 2017 to 2024
Vietnam: online food delivery platform penetration rate 2017-2024

5.0%

4.5%

4.0%

3.5%
Penetration rate

3.0%

2.5%

2.0%

1.5%

1.0%

0.5%

0.0%
2017 2018 2019 2020 2021 2022 2023 2024

Note(s): Vietnam
Further information regarding this statistic can be found on page 45.
14 Source(s): Statista Digital Market Outlook; Statista; ID 1230477 Users and penetration
Penetration rate of online food restaurant delivery in Vietnam from 2017 to 2024
Vietnam: online food delivery restaurant penetration rate 2017-2024

15.0%

12.7%
13.0%
12%

11%
11.0%
9.9%
Penetration rate

9.0% 8.5%

7.0% 6.5%

5.1%
5.0%
3.9%

3.0%
2017 2018 2019 2020 2021 2022 2023 2024

Note(s): Vietnam
Further information regarding this statistic can be found on page 46.
15 Source(s): Statista Digital Market Outlook; Statista; ID 1230486 Users and penetration
Number of users of online food delivery in Vietnam from in 2024, by segment (in millions)
Vietnam: online food delivery users 2024

14

12

10
Number of users in millions

0
Restaurant-to-consumer delivery Platform-to-consumer delivery

Note(s): Vietnam
Further information regarding this statistic can be found on page 47.
16 Source(s): Statista Digital Market Outlook; Statista; ID 1230471 Users and penetration
Share of new online food delivery users during the COVID-19 pandemic in Vietnam as of the 2nd
quarter 2021
New online food delivery user share during COVID-19 Vietnam 2021

New users of online food delivery

20%

Users of online food delivery before

COVID-19 80%

Note(s): Vietnam; 2021; 1800 respondents; among respondents in Indonesia, Malaysia, Singapore, Thailand, the Philippines and Vietnam
Further information regarding this statistic can be found on page 48.
17 Source(s): Grab; Euromonitor; ID 1264450 Users and penetration
ONLINE FOOD DELIVERY IN VIETNAM

Leading apps
Market share of leading food delivery services in Vietnam in 2020
Leading food delivery services based on market share Vietnam 2020

Baemin 9%

GOjek 9%

Now 42%

GrabFood 40%

Note(s): Vietnam; 2020

Further information regarding this statistic can be found on page 49.
19 Source(s): Manila Bulletin; Momentum Works; ID 1246489 Leading apps
Most used food delivery apps among consumers in Vietnam in 2020
Most popular food delivery apps Vietnam 2020

Share of respondents
0% 10% 20% 30% 40% 50% 60% 70% 80%

Grab Food 73%

Now 73%

Baemin 46%

Go Food/ Go Jek 46%

Loship 14%

Note(s): Vietnam; December 2020; 18-45 years; 532 respondents; among female and male respondents from Hanoi and Ho Chi Minh City
Further information regarding this statistic can be found on page 50.
20 Source(s): Q&Me; ID 1010081 Leading apps
Most used food delivery apps among consumers in Vietnam in 2020, by age group
Most popular food delivery apps Vietnam 2020, by age group

Share of respondents

30 years old and above 23 to 29 years old 18 to 22 years old

0% 10% 20% 30% 40% 50% 60% 70% 80% 90%

83%
Grab Food 76%
56%

73%
Now 72%
73%

46%
Go Food/ Go Jek 49%
44%

42%
Baemin 47%
51%

14%
Loship 12%
16%

Note(s): Vietnam; December 2020; 18-39 years; 532 respondents; among respondents from Hanoi and Ho Chi Minh City
Further information regarding this statistic can be found on page 51.
21 Source(s): Q&Me; ID 1265259 Leading apps
Revenues of leading online food delivery apps in Vietnam in 2020 (in billion Vietnamese dong)
Revenues of leading online food delivery apps Vietnam 2020

Revenue in billion Vietnamese dong

0 500 1,000 1,500 2,000 2,500 3,000 3,500 4,000

Grab Food 3,759

Now 863

Baemin 441

Go Food 247

Note(s): Vietnam; 2020

Further information regarding this statistic can be found on page 52.
22 Source(s): Vietdata; ID 1264547 Leading apps
Annual increase in revenues of leading online food delivery apps in Vietnam in 2020
Revenue increase of leading online food delivery apps Vietnam 2020

Increase in revenue
0% 50% 100% 150% 200% 250% 300% 350% 400% 450% 500% 550%

Baemin 484%

Go Food 187%

Now 66.3%

Grab Food 11.1%

Note(s): Vietnam; 2020

Further information regarding this statistic can be found on page 53.
23 Source(s): Vietdata; ID 1264550 Leading apps
ONLINE FOOD DELIVERY IN VIETNAM

Online grocers
Quarterly change in web traffic of e-commerce retailers in Vietnam from 4th quarter 2020 to 1st
quarter 2021, by category
Change in web traffic of e-commerce retailers Vietnam Q4 2020-Q1 2021, by category

Change in web traffic

-15% -10% -5% 0% 5% 10% 15%

Online grocery 13%

Fashion -2%

Health & beauty -3%

Household/Electronics -6%

Smart device -9%

National top 50 e-commerce websites -9%

Note(s): Vietnam; Q4 2020 to Q1 2021

Further information regarding this statistic can be found on page 54.
25 Source(s): iPrice Group; Techsauce; SimilarWeb; ID 1263988 Online grocers
Average monthly web traffic of online grocery retailers in Vietnam from 4th quarter 2020 to 1st
quarter 2021 (in millions)
Average monthly web traffic of online grocery retailers Vietnam Q4 2020-Q1 2021

3.0

2.47
2.5
Average monthly web traffic in millions

2.19

2.0

1.5

1.0

0.5

0.0
Q4 2020 Q1 2021

Note(s): Vietnam; Q4 2020 to Q1 2021

Further information regarding this statistic can be found on page 55.
26 Source(s): iPrice Group; Techsauce; SimilarWeb; ID 1263984 Online grocers
Quarterly increase in Google searches on online grocery in Vietnam during COVID-19 pandemic as
of 2nd quarter 2021, by item
Increase in online grocery searches Vietnam Q2 2021, by item

Quarterly increase in online searches

0% 50% 100% 150% 200% 250%

Fresh food 99%

Beverages 51%

Pre-packaged items 30%

Fruits and vegetables 11%

Online grocery stores-related searches 223%

Note(s): Vietnam; Q2 2021

Further information regarding this statistic can be found on page 56.
27 Source(s): VietnamPlus; iPrice Group; ID 1264762 Online grocers
ONLINE FOOD DELIVERY IN VIETNAM

Consumer behaviors
Most popular methods to order food to be delivered among consumers in Vietnam in 2020, by type
Methods used to order from food delivery service Vietnam 2020 by type

Share of respondents
0% 10% 20% 30% 40% 50% 60% 70% 80% 90%

Delivery app 82%

Social networks 30%

Telephone 28%

Dedicated app of the store 23%

Note(s): Vietnam; December 2020; 652 respondents; among respondents from Hanoi and Ho Chi Minh City
Further information regarding this statistic can be found on page 57.
29 Source(s): Q&Me; ID 1010061 Consumer behaviors
Frequency of ordering food on food delivery apps in Vietnam as of June 2020
Frequency of using food delivery apps in Vietnam 2020

Share of respondents
0% 5% 10% 15% 20% 25%

Several times a day 8%

Once a day 8%

3-6 times a week 19%

Once or twice a week 19%

Several times a month 20%

Less than once a month 13%

Never 12%

Note(s): Vietnam; June 2020; 16 years and older; 3,137 respondents

Further information regarding this statistic can be found on page 58.
30 Source(s): Rakuten Insight; ID 1153956 Consumer behaviors
Preferred time for ordering on food delivery apps in Vietnam as of June 2020
Time of using food delivery apps in Vietnam 2020

Share of respondents
0% 10% 20% 30% 40% 50% 60%

In the mornings for breakfast 16%

Lunch 51%

Afternoon snacks 42%

Dinner 35%

Late-night snacks 12%

Note(s): Vietnam; June 2020; 16 years and older; 2,748 respondents

Further information regarding this statistic can be found on page 59.
31 Source(s): Rakuten Insight; ID 1153983 Consumer behaviors
Preferred type of food ordered on delivery apps among respondents in Vietnam as of June 2020
Type of food ordered on delivery apps in Vietnam 2020

Share of respondents
0% 10% 20% 30% 40% 50% 60% 70% 80%

Local cuisine 67%

Fast food 65%

Asian cuisine (excluding your own ethnic food) 15%

Western cuisine (excluding fast food) 9%

Coffee and other coffee-based drinks 27%

Bubble tea and other tea-based drinks 48%

Cakes, pastries, and dessert (including ice-cream) 33%

Alcoholic beverages (beer, cocktails, spirits, wine, etc) 8%

Snacks 39%

Note(s): Vietnam; June 2020; 16 years and older; 2,748 respondents

Further information regarding this statistic can be found on page 60.
32 Source(s): Rakuten Insight; ID 1153998 Consumer behaviors
Amount of money spent on one order on food delivery app in Vietnam as of June 2020
Amount spent per food delivery app order Vietnam 2020

Share of respondents
0% 5% 10% 15% 20% 25% 30% 35% 40% 45% 50%

Less than 100k VND 32%

100k to less than 200k VND 43%

200K to less than 300K VND 16%

300K to less than 400K VND 5%

400k to less than 500k VND 2%

500k VND or more 2%

Note(s): Vietnam; June 2020; 16 years and older; 2,749 respondents

Further information regarding this statistic can be found on page 61.
33 Source(s): Rakuten Insight; ID 1154097 Consumer behaviors
ONLINE FOOD DELIVERY IN VIETNAM

References
GDP contribution of the accommodation and food services sector in Vietnam from 2015 to 2020
GDP contribution of accommodation and food services in Vietnam 2015-2020

Description
Source and methodology information
In 2020, Vietnam's accommodation and food services sector accounted for 3.14 percent of the country's total
Source(s) General Statistics Office of Vietnam GDP. In that year, Vietnam's GDP was at 6,293 trillion Vietnamese dong.
Conducted by General Statistics Office of Vietnam

Survey period 2015 to 2020

Region(s) Vietnam

Number of respondents n.a.

Age group n.a.

Special characteristics figures at current prices

Published by General Statistics Office of Vietnam

Publication date December 2020

Original source gso.gov.vn

Website URL visit the website

Notes: * Preliminary figure. One thousand Vietnamese dong equals 0.043 U.S.
dollars and 0.037 euros (as of March 2021).

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35 References
GDP value of the accommodation and food services sector in Vietnam from 2015 to 2020 (in trillion
Vietnamese dong)
GDP value of accommodation and food services in Vietnam 2015-2020

Description
Source and methodology information
In 2020, Vietnam's accommodation and food services sector accounted for a GDP value of approximately
Source(s) General Statistics Office of Vietnam 197.33 trillion Vietnamese dong. In that year, Vietnam's GDP was at 6,293 trillion Vietnamese dong.
Conducted by General Statistics Office of Vietnam

Survey period 2015 to 2020

Region(s) Vietnam

Number of respondents n.a.

Age group n.a.

Special characteristics figures at current prices

Published by General Statistics Office of Vietnam

Publication date December 2020

Original source gso.gov.vn

Website URL visit the website

Notes: * Preliminary figure. ** Estimated. Figures have been rounded. One

thousand Vietnamese dong equals 0.043 U.S. dollars and 0.036 euros (as
of May 2021).

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36 References
Market size of the prepared meal industry in Vietnam from 2016 to 2020 with forecasts to 2025 (in
billion U.S. dollars)
Prepared meal market size Vietnam 2016-2025

Description
Source and methodology information
In 2020, the market size of the prepared meal industry in Vietnam amounted to 18.1 billion U.S. dollars,
Source(s) Euromonitor; Tech in Asia indicating a decrease from the previous year due to the impact of the COVID-19 pandemic. This industry was
forecast to get back to its growth track in 2021, reaching the forecast market size of 38.2 billion U.S. dollars by
Conducted by Euromonitor; Tech in Asia
2025.
Survey period 2016 to 2020

Region(s) Vietnam

Number of respondents n.a.

Age group n.a.

Special characteristics n.a.

Published by Tech in Asia

Publication date September 2021

Original source techinasia.com

Website URL visit the website

Notes: * Forecast.

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37 References
Compound annual growth rate (CAGR) of prepared meal industry in Vietnam from 2016 to 2020
with a forecast to 2025 (in million U.S. dollars)
CAGR of prepared meals Vietnam 2016-2025

Description
Source and methodology information
In the period of 2016 to 2020, the compound annual growth rate of prepared meals in Vietnam was minus 3.7
Source(s) Euromonitor; Tech in Asia percent, due to the impact of the COVID-19 pandemic. This industry was, however, forecast to recover and have
a positive CAGR in the following years.
Conducted by Euromonitor; Tech in Asia

Survey period 2016 to 2020

Region(s) Vietnam

Number of respondents n.a.

Age group n.a.

Special characteristics n.a.

Published by Tech in Asia

Publication date September 2021

Original source techinasia.com

Website URL visit the website

Notes: * Forecast.

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38 References
Market size of the online food delivery industry in Vietnam from 2016 to 2020 with forecasts to 2025
(in million U.S. dollars)
Online food delivery market size Vietnam 2016-2025

Description
Source and methodology information
In 2020, the market size of the online food delivery industry in Vietnam amounted to around 587 million U.S.
Source(s) Euromonitor; Tech in Asia dollars, indicating an increase from the previous year due to the impact of the COVID-19 pandemic. This industry
was forecast to continue to grow in the following years, reaching the forecast market size of 2.7 billion U.S.
Conducted by Euromonitor; Tech in Asia
dollars by 2025.
Survey period 2016 to 2020

Region(s) Vietnam

Number of respondents n.a.

Age group n.a.

Special characteristics n.a.

Published by Tech in Asia

Publication date September 2021

Original source techinasia.com

Website URL visit the website

Notes: * Forecast.

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39 References
Compound annual growth rate (CAGR) of online food delivery industry in Vietnam from 2016 to
2020 with a forecast to 2025 (in million U.S. dollars)
CAGR of online food delivery Vietnam 2016-2025

Description
Source and methodology information
In the period of 2016 to 2020, the compound annual growth rate of online food delivery in Vietnam was 96.8
Source(s) Euromonitor; Tech in Asia percent. This was one of the highest among Southeast Asian markets during this time. Online food delivery was
forecast to continue to grow in the country in the following years.
Conducted by Euromonitor; Tech in Asia

Survey period 2016 to 2020

Region(s) Vietnam

Number of respondents n.a.

Age group n.a.

Special characteristics n.a.

Published by Tech in Asia

Publication date September 2021

Original source techinasia.com

Website URL visit the website

Notes: * Forecast.

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40 References
Revenue of online food delivery in Vietnam from 2017 to 2024 (in million U.S. dollars)
Vietnam: online food delivery revenue 2017-2024

Description
Source and methodology information
Revenue from online food delivery in Vietnam stood at 302 million U.S. dollars in 2020. By 2024, revenue in this
Source(s) Statista Digital Market Outlook; Statista segment is estimated to reach 557 million U.S. dollars.
Conducted by Statista

Survey period n.a.

Region(s) Vietnam

Number of respondents n.a.

Age group n.a.

Special characteristics n.a.

Published by Statista Digital Market Outlook

Publication date April 2021

Original source Statista Digital Market Outlook

Website URL visit the website

Notes: The eServices market segment Online Food Delivery contains the user
and revenue development of two different delivery service solutions for
prepared meals: (1) Restaurant-to-Consumer Delivery and (2) Platform-to-
Consumer Delivery. Revenue includes the gross merchandise value
(GMV) which is defined a [...] For more information visit our Website

Back to statistic

41 References
Revenue of online food delivery platforms in Vietnam from 2017 to 2024 (in million U.S. dollars)
Vietnam: online food delivery platform revenue 2017-2024

Description
Source and methodology information
Revenue from platform to consumer online food delivery in Vietnam stood at 84 million U.S. dollars in 2020. By
Source(s) Statista Digital Market Outlook; Statista 2024, revenue in this segment is estimated to reach 183 U.S. million dollars.
Conducted by Statista

Survey period n.a.

Region(s) Vietnam

Number of respondents n.a.

Age group n.a.

Special characteristics n.a.

Published by Statista Digital Market Outlook

Publication date April 2021

Original source Statista Digital Market Outlook

Website URL visit the website

Notes: The Platform-to-Consumer Delivery market segment focuses on online

delivery services that provide customers with meals from partner
restaurants that do not necessarily have to offer food delivery themselves.
In this case, the platform (e.g. Deliveroo) handles the delivery process.
Not included are o [...] For more information visit our Website

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42 References
Revenue of online food restaurant delivery in Vietnam from 2017 to 2024 (in million U.S. dollars)
Vietnam: online food delivery restaurant revenue 2017-2024

Description
Source and methodology information
Revenue from restaurant to consumer online food delivery in Vietnam stood at 218 million U.S. dollars in 2020.
Source(s) Statista Digital Market Outlook; Statista By 2024, revenue in this segment is estimated to reach 374 million U.S. dollars.
Conducted by Statista

Survey period n.a.

Region(s) Vietnam

Number of respondents n.a.

Age group n.a.

Special characteristics n.a.

Published by Statista Digital Market Outlook

Publication date April 2021

Original source Statista Digital Market Outlook

Website URL visit the website

Notes: The Restaurant-to-Consumer Delivery segment includes the delivery of

meals carried out directly by the restaurants. The order may be made via
platforms (e.g. Delivery Hero, Just Eat) or directly through a restaurant
website (e.g. Domino's)The aggregation services collect the menus of
independent res [...] For more information visit our Website

Back to statistic

43 References
Average revenue per user of online food delivery in Vietnam from 2017 to 2024 (in U.S. dollars)
Vietnam: online food delivery revenue per user 2017-2024

Description
Source and methodology information
Average revenue per user of online food delivery in Vietnam stood at 31.69 U.S. dollars in 2020. By 2024,
Source(s) Statista Digital Market Outlook; Statista average revenue in this segment is estimated to reach 35.94 dollars per user.
Conducted by Statista

Survey period n.a.

Region(s) Vietnam

Number of respondents n.a.

Age group n.a.

Special characteristics n.a.

Published by Statista Digital Market Outlook

Publication date April 2021

Original source Statista Digital Market Outlook

Website URL visit the website

Notes: The eServices market segment Online Food Delivery contains the user
and revenue development of two different delivery service solutions for
prepared meals: (1) Restaurant-to-Consumer Delivery and (2) Platform-to-
Consumer Delivery. Revenue includes the gross merchandise value
(GMV) which is defined a [...] For more information visit our Website

Back to statistic

44 References
Penetration rate of online food delivery platforms in Vietnam from 2017 to 2024
Vietnam: online food delivery platform penetration rate 2017-2024

Description
Source and methodology information
The penetration rate of platform to consumer online food delivery in Vietnam stood at 2.3 percent in 2020.By
Source(s) Statista Digital Market Outlook; Statista 2024, the penetration rate in this segment is estimated to reach 4.6 percent of the population.
Conducted by Statista

Survey period n.a.

Region(s) Vietnam

Number of respondents n.a.

Age group n.a.

Special characteristics n.a.

Published by Statista Digital Market Outlook

Publication date April 2021

Original source Statista Digital Market Outlook

Website URL visit the website

Notes: The Platform-to-Consumer Delivery market segment focuses on online

delivery services that provide customers with meals from partner
restaurants that do not necessarily have to offer food delivery themselves.
In this case, the platform (e.g. Deliveroo) handles the delivery process.
Not included are o [...] For more information visit our Website

Back to statistic

45 References
Penetration rate of online food restaurant delivery in Vietnam from 2017 to 2024
Vietnam: online food delivery restaurant penetration rate 2017-2024

Description
Source and methodology information
The penetration rate of restaurant to consumer online food delivery in Vietnam stood at 8.5 percent in 2020.By
Source(s) Statista Digital Market Outlook; Statista 2024, the penetration rate in this segment is estimated to reach 12.7 percent of the population.
Conducted by Statista

Survey period n.a.

Region(s) Vietnam

Number of respondents n.a.

Age group n.a.

Special characteristics n.a.

Published by Statista Digital Market Outlook

Publication date April 2021

Original source Statista Digital Market Outlook

Website URL visit the website

Notes: The Restaurant-to-Consumer Delivery segment includes the delivery of

meals carried out directly by the restaurants. The order may be made via
platforms (e.g. Delivery Hero, Just Eat) or directly through a restaurant
website (e.g. Domino's)The aggregation services collect the menus of
independent res [...] For more information visit our Website

Back to statistic

46 References