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Strategic planning is a process in which an organization's leaders define their vision for the future and
identify their organization's goals and objectives. The process includes establishing the sequence in
which those goals should be realized so that the organization can reach its stated vision.
Strategic planning typically represents mid- to long-term goals with a life span of three to five years,
though it can go longer. This is different than business planning, which typically focuses on short-term,
tactical goals, such as how a budget is divided up. The time covered by a business plan can range from
several months to several years.
The product of strategic planning is a strategic plan. It is often reflected in a plan document or other
media. These plans can be easily shared, understood and followed by various people including
employees, customers, business partners and investors.
Organizations conduct strategic planning periodically to consider the effect of changing business,
industry, legal and regulatory conditions. A strategic plan may be updated and revised at that time to
reflect any strategic changes.
Every business should have a strategic plan—but the number of businesses that try to operate without a
defined plan (or at least a clearly communicated one) might surprise you.
Research from OnStrategy shows that 86% of executive teams spend less than one hour per month
discussing strategy, and 95% of a typical workforce doesn’t understand its organization’s strategy.
Because so many businesses lack in these regards, you can get ahead of the game by using strategic
planning.
The primary purpose of the planning process is to help companies set goals and have an actionable plan
to achieve those goals. Strategic planning can take place at every level of a company. There may be a
plan in place that covers the goals of the entire organization, but there may also be plans individual
managers design and implement with their teams.
The strategic planning process is integral to a company’s long-term success. With a strategic plan in
place, a business can more effectively focus its energies and resources on achieving a goal.
Strategic planning process steps
Before you begin the strategic planning process, it is important to review some steps to set you and your
organization up for success.
To get started, use industry and market data, including customer insights and current/future demands,
to identify the issues that need to be addressed. Document your organization's internal strengths and
weaknesses, along with external opportunities (ways your organization can grow in order to fill needs
that the market does not currently fill) and threats (your competition).
As a framework for your initial analysis, use a SWOT diagram. With input from executives, customers,
and external market data, you can quickly categorize your findings as Strengths, Weaknesses,
Opportunities, and Threats (SWOT) to clarify your current position.
An alternative to a SWOT is PEST analysis. Standing for Political, Economic, Socio-cultural, and
Technological, PEST is a strategic tool used to clarify threats and opportunities for your business.
As you synthesize this information, your unique strategic position in the market will become clear, and
you can start solidifying a few key strategic objectives. Often, these objectives are set with a three- to
five-year horizon in mind.
Objectives should be distinct and measurable to help you reach your long-term strategic goals and
initiatives outlined in step one. Potential objectives can be updating website content, improving email
open rates, and generating new leads in the pipeline.
SMART – Specific, Measurable, Attainable/Achievable/Actionable, Relevant/Realistic, Time-bounded
3. Develop a strategic plan
Now it's time to create a strategic plan to reach your goals successfully. This step requires determining
the tactics necessary to attain your objectives and designating a timeline and clearly communicating
responsibilities.
Strategy mapping is an effective tool to visualize your entire plan. Working from the top-down, strategy
maps make it simple to view business processes and identify gaps for improvement.
Truly strategic choices usually involve a trade-off in opportunity cost. For example, your company may
decide not to put as much funding behind customer support, so that it can put more funding into
creating an intuitive user experience.
Be prepared to use your values, mission statement, and established priorities to say “no” to initiatives
that won’t enhance your long-term strategic position.
Strategic planning also helps managers and employees show commitment to the organization’s goals.
This is because they know what the company is doing and the reasons behind it. Strategic planning
makes organizational goals and objectives real, and employees can more readily understand the
relationship between their performance, the company’s success, and compensation. As a result, both
employees and managers tend to become more innovative and creative, which fosters further growth of
the company.
4. It forces organizations to be aware of the future state of opportunities and challenges. It also forces
them to anticipate risks and understand what resources will be needed to seize opportunities and
overcome strategic issues.
5. Strategic planning also gives individuals a sense of direction and marshals them around a common
mission. It creates standards and accountability. Strategic planning can enhance operational plans and
efficiency. It also helps organizations limit time spent on crisis management, where they're reacting to
unexpected changes that they failed to anticipate and prepare for.