Technical Standards for Luxury Hotels

Technical Standards
Luxury & Premium Brands 2021
Technical Document
Version 1.0 – December 2021
R A F F L E S \ O R I E N T E X P R E S S \ B A N YA N T R E E \ D E L A N O \ S O F I T E L L E G E N D \ FA I R M O N T \ S L S
S O \ S O F I T E L \ T H E O R I G I N A L S \ R I X O S \ M A N T I S \ M G A L L E R Y \ 2 1 C \ A R T S E R I E S
M O N D R I A N \ P U L L M A N \ S W I S S Ô T E L \ A N G S A N A \ 2 5 H O U R S H O T E L S \ H Y D E \ M Ö V E N P I C K
G R A N D M E R C U R E \ P E P P E R S \ T H E S E B E L \ M A N T R A \ N O V O T E L \ M E R C U R E \ A D A G I O
M A M A S H E LT E R \ T R I B E \ B R E A K F R E E \ I B I S \ I B I S S T Y L E S \ I B I S B U D G E T \ J O & J O E \ H O T E L F 1
Contents
SectionPage
Mechanical 7
General Requirements 8
1. Building Cooling/Heating Load Calculations 9
2. Air Side Systems 12
2.1 Design Considerations
2.2 Public & Back-of-House AHUs
2.3 Public Spaces
2.4 Indoor Pools
2.5 Guestroom & Guestroom Corridor Air Systems
2.6 Exhaust Air Systems
2.7 Commercial Cooking Air Systems
2.8 Commercial Food and Beverage Production
2.9 Laundry Facility
2.10 Ductwork
2.11 Designated smoking areas and smoking rooms
3. Heating and Cooling systems 24
3.1 Guest Room Heating and Cooling System requirements
3.2 Public and Back of House Areas Heating and Cooling System requirements
4. Building Automation System (BAS) 29
4.1 System requirements
4.2 Monitoring and control
5. Acceptance Testing 32
5.1 Requirements
6. Acoustics 33
7. Regulation 33
Electricity & Lighting 34
1. Incoming Power Services and Metering 37
1.1 System description
1.2 Transformer
2. Electrical Incoming Supplies 39
2.1 Performance objectives
2.2 Design Parameters
3. LV Distribution Systems 40
3.1 General
3.2 Main Switchboard
3.3 Sub-Distribution Panel Boards
2 Accor Technical Document | Version 1.0 | December 2021

Contents
SectionPage
3.4 Receptacle and Lighting Branch-Circuit Panelboards

3.5 Distribution Boards
4. Guestroom LV Distribution 43
4.1 Guestroom Consumer Unit
4.2 Guestroom Electrical Accessories
4.3 Guestroom Control
5. Accessories / Outlets 45
6. Electric Vehicle Charging 47
7. Secondary and Generator Life Safety Emergency Supplies 49
8. Life safety distribution board 54
9. Uninterruptible power switch (UPS)55
10. Lighting 56
11. Lighting Controls & Switching 60
12. Distribution Cabling and Busbars 62
13. Earthing and bonding 64
14. Lightning protection 65
15. Acoustics 66
Plumbing & Drainage 66
1. Water Supply Quality 69
2. Water supply 72
3. Non-domestic water supply 74
4. Monitoring Water Consumption 75
5. Water Distribution Network 76
5.1 Distribution Network Design
5.2 Minimising Contamination Risk
5.3 System Supply Pressure
5.4 System Design Flow Rates
5.5 Pipework Materials
6. Water Conditioning/Softening 80
7. Domestic Hot Water Supply 81
8. Domestic Hot Water Plant 82
8.1 Water Heaters
8.2 Circulating Pumps
9. System Balancing and Commissioning 84
10. Above Ground Foul, Grey and Surface Water Drainage 85
10.1 General Requirements

Contents
SectionPage
10.2 System Arrangements

10.3 Sanitary fixtures
10.4 Foul and Surface Water discharge flow rates
10.5 Above Ground Drainage Materials
10.6 Drainage Gullies in Bathrooms
11. Acceptance Testing 92
11.1 Requirements
12. Acoustic levels 93
13. Hygiene design criteria of equipment 93
Acoustics 94
Acoustics Design Criteria 97
1. Building Envelope 97
2. Public Areas 98
3. Guest Room Areas 105
4. Spa & Fitness Areas 107
5. Heart of House Areas 109
Noise & Vibration Control Design Guidelines 113
1. Architecture 113
2. HVAC Systems 117
3. Plumbing Systems 125
4. Electrical Systems 126
5. Elevator Systems 128
Vertical Transportation 131

1. General Design Principles 133
1.2 Program definition luxury hotels
1.2.1 Guest lifts
1.2.2 Service lifts
1.2.3 Specific lifts suitable for wheelchair users
1.2.4 Firefighting lift(s)
1.3 Lift Serving
1.4 Process for Atypical Situations
1.5 Process for Modernisation
1.5.1 Capacity improvement

Contents
SectionPage
1.6 Optimisation of the lift-control

1.7 Improving sustainability
1.8 Improving the appearance
1.9 Improving safety
1.10 Addition of functionalities
2. Traffic Assessment 139
2.1 General
2.2 Assessment principles
2.3 Provide information assessments by third parties
3. Design Compliance 143
4. General Requirement for Lift Installations 145
5. Lifetime Specific Parts 146
6. Requirement for Specific Installations 147
6.1 Service lift
6.2 Guests lifts
6.3 Specific lifts suitable for mobility impaired guests (stairlifts and platform lifts)
6.4 Escalator
7. Service in Event of Fire 150
7.1 General
7.2 Lift safety in event of fire
8. Minimum Requirements for Fire Safety 152
9. Acoustic Comfort 153
9.1 Values and classes for the comfort aspect sound
(responsibility of lift contractor)
(responsibility for the structural contractor)
10. Access Safety Protocol 155
10.1 Access to bedrooms
10.2 Access to the hotel car park
10.3 Access to the front desk when located on upper level
11. Video Protection 156
12. Vandalism 157
13.1 Focus for vandalism is for the following items
13.2 Sustainability
13. Availability of Parts and Software 158
13.1 Project documentation
14. Technical Requirements for Lift Installations 159
14.1 Car and car entrance
14.1.1 Dimensions
14.1.2 Car-access

Contents
SectionPage
14.1.3 Signalling and operation

14.1.4 Aesthetics
14.2 Landing doors
14.2.1 Dimensions
14.2.3 Aesthetics
14.2.4 Shaft front
14.3 Shaft
14.3.1 General
14.3.2 Ventilation/heating
14.3.3 Controlled ventilation
14.3.4 Additional requirements for glass shafts
14.4 Drive
14.4.1 General
14.4.2 Suspension
14.5 Control unit
14.5.1 Functional requirements
14.5.2 Control circuits
14.5.3 Position of the control box
14.5.4 Call outs
14.5.5 Monitoring system
14.5.6 Electrical implementation
15. Handover 168
15.1 Transmission
15.2 Process of accep-tance
15.3 Warranty
15.4 Lift book
15.5 Instruction to the hotels
15.6 Warranty maintenance
15.7 Operational warranty
16. Use of Lift During Construction Work 171
17. Maintenance Contract 172

General Technical Standards | Luxury & Premium Brands
Mechanical | Electricity & Lighting | Plumbing & Drainage | Acoustics | Vertical Transportation
Mechanical Systems

Mechanical Systems | Technical Document
General Requirements | 1. Building Cooling / Heating Load Calculations | 2. Air Side Systems | 3. Heating & Cooling Systems
4. Building Automation System (BAS) | 5. Acceptance Testing | 6. Acoustics | 7. Regulation
General Requirements
Design Criteria
1. Minimum Requirements: This document establishes minimum Accor requirements and is
not intended to provide complete design solutions to project specific situations.
2. Deviations: Submit proposed deviations for systems, equipment or manufacturers in

writing to Accor Design and Technical Services Department for approval.
3. Documentation: Clearly identify on the design drawings systems and equipment required
by this document and provided by the contractor.
Codes & Standards

Governing Regulations: If local governing regulations conflict with Accor Design Standards
contact Accor Design and Technical Services Department for resolution.
System Design
Design systems in compliance with EN Standards / CIBSE / ASHRAE Guidance and / or local
code and regulatory requirements.
Where Accor requirements exceed local code compliance, Accor requirements must be met.
Building Occupancy
Table 1: To determine occupancy numbers within the building and in particular public
spaces, the spatial allowances per person the following table must be used.
ROOM SPECIFIC OCCUPANCY
Bedrooms 2 persons per room
Hall/Reception area 0.3 pers/m²
Restaurant 0.7 pers/m²
Bar 1 pers/m²
Meeting rooms / Multipurpose 1 pers/m²
Sports room 0.3 pers/m²
Dining room 0.5 pers/m²
Changing rooms 0.2 pers/m²
Offices, administration 0.05 pers/m²

1. Building Cooling / Heating Load Calculations

Use certified software for calculations. If a building thermal study or certification is required by
the rules of a country, architectural and energetic aspects must be taking into account.
Design Compliance
Reference
Current edition of CIBSE / ASHRAE and / or local code.
Method
Utilise the Cooling Load Temperature Difference (CLTD) as defined by CIBSE / ASHRAE.
Outdoor Design Conditions
Utilise the CIBSE 0.4% cooling dry bulb and mean coincident wet bulb temperatures and
the 99.6% heating dry bulb temperature.
Dependent on region and standard design practice, use of ASHRAE equivalent

calculation methodology is equally acceptable.
Where local design guidance and criteria is more onerous, these must be used.
Indoor Design Conditions
1. Relative Humidity: In general (in temperate climates) because of the energy

consumption it requires, humidification/dehumidification must not be provided.
Provide dehumidification where climatic conditions dictate (eg high temperature

and humidity) or for an internal swimming pool.
In order to avoid any risk of mold growth and ensure occupant comfort, the relative
humidity in all spaces must not exceed 60%.
Cold surface: The discomfort resulting from cold surface (in winter: large glazed
area) must be avoided by limiting the difference between average inside room
temperature and cold surface temperature.
This difference (reference to T below) should decrease when the cold area increases;
large glazed areas (restaurants, meeting rooms, etc.) must receive special treatment
such as decorative skirting heating at the foot of the glazing or an additional heated
air supply along the length of the glazing.

AREA ∆T not to be exceeded
< 1sqm 10°C
1sqm < area < 2sqm 8°C
> 2sqm 5°C
Obtain Accor Design and Technical Services Department acceptance of load

calculations, psychometric analysis and equipment selections at the beginning of the
design process.
Prepare calculations for purposes of selecting central cooling and heating plant
equipment.
Temperature
Table 2: The following table summarises internal design conditions according to the room
and the season.
ROOM WINTER SUMMER
Guestrooms and suites, including bathrooms with

23°C (73.4°F) 22°C (71.6°F)
fabric heat loss/gain
Bathrooms (internal in the guestrooms) Not controlled Not controlled
Room corridors 21°C (69.8°F) 22°C (71.6°F)
Lift landings 21°C (69.8°F) Not controlled (1)
Public areas such as:
Reception hall, reception, Restaurants or bars 21°C (69.8°F) 22°C (71.6°F)
Small meeting rooms (< 25 people) 21°C (69.8°F) 22°C (71.6°F)
Large meeting rooms 21°C (69.8°F) 22°C (71.6°F)
Public sanitary facilities 18°C (64.4°F) 24°C (75.2°F) (4)
Back office areas such as:
Floor linen room, main linen room 18°C (64.4°F) 26°C (78.8°F)
Personnel rooms 20°C (68°F) 24°C (75.2°F)

ROOM WINTER SUMMER
Administration and reception offices 21°C (69.8°F) 23°C (73.4°F)
28°C (82.4°F) (1°C above 28°C (82.4°F) (1°C above

Swimming pool (indoor)
water temp) water temp.)
Sports room, Fitness 20°C (68°F) 22°C (71.6°F)
Emergency stairway Frost free Not controlled
Manufacturer's
Lift machinery, transformer room 12°C (53.6°F) standard or 40°C (104°F)
maximum
Cellar, beer store, soft drinks store etc. Not controlled 18°C (64.4°F) (2)
Dry products store (3) 16°C 24°C (75.2°F)
Computer room 18°C (64.4°F) 24°C max (75.2°F)
Luggage room 18°C (64.4°F) Not controlled (2)
Waste bin room DRY Antifreeze Not controlled
Waste and compactor rooms WET Antifreeze 14°C (57.2°F)
Kitchen cold preparation, pastry etc 12°C (53.6°F) 12°C (53.6°F)
Kitchen cold banqueting 14°C (57.2°F) 14°C (57.2°F)
Kitchen 18°C (64.4°F) 27°C (80.6°F) (2)
Personnel dining room 21°C (69.8°F) 24°C (75.2°F)
Indoor parking area Not controlled Not controlled
NOTE:
1. But ventilated using tempered fresh air from central or local air handling unit (AHU).
2. Subject to local climate.
3. Humidity to be 40-60% or in accordance with food safety procedures.
4. For internal public bathrooms (with no external thermal/solar gain) demonstrate that the specified
summer temperature can be maintained as a maximum through the use of mechanical ventilation
alone. Where this cannot be demonstrated, and where public bathrooms have an external thermal/solar
gain provide compliant mechanical cooling.
5. To provide diversification allowance within the main building, design calculations are to be based on
every room being at an unconditioned temperature of 24°C.

2. Air Side Systems

Provide cooling and heating (as required) in habitable public and Back-of-House spaces. Prior
to opening provide one new set of filters for each piece of equipment including AHU and FCUs.
Design Compliance
Reference: Current edition of CIBSE / ASHRAE and / or local code.
1. AHU Design: Provide complete information for AHUs on the design documents
including maximum design outside air quantities, supply air dry bulb and wet bulb
temperatures.
2. Load Calculation Criteria: Select AHUs with greater than 50% outside air quantity
using the CIBSE 0.4% Evaporation mean coincident dry bulb and wet bulb
temperatures. Select AHUs with 50% outside quantities or less using the CIBSE 1%
annual cooling dry bulb and mean coincident wet bulb temperatures
3. Zoning: Zone air handling systems by type of occupancy, solar orientation and time of
operation to allow shutdown of equipment or reset of temperature when cooling or
heating is not required.
4. Commercial Cooking Areas & Laundries: Provide individual constant volume AHUs.
5. Rooftop Units: If required, locate immediately above conditioned space with a

minimum two 90 degree elbows on supply and return duct to minimise noise
transmission.
6. Mechanical Rooms: Do not utilise as return air plenums. Hard duct outside air and
return air to AHUs.
7. Outside Air Intakes: Locate above grade, away from public and accessible areas.
8. Intake and exhaust louvres to main AHU’s to be separated by minimum 10m. Where
possible intake locations to be 20m away from polluted areas and 10m from sources
of odour, where 20m/10m cannot be achieved additional filtration and treatment will
be required.
9. Overpressure: To prevent any pollution in living areas, bedrooms, corridors and public
areas (offices, meeting room), they will be over pressured.
10. Negative pressure: Wet rooms and all warm / stagnant / oppressive rooms such as
toilets, bathrooms, kitchen cooking areas, swimming pool, and garbage must be in
depression.

11. Air diffusion grilles must be selected following the choice of interior designer and
must be selected according to the manufacturer’s catalogues considering: airflow,
discharge velocity, throw, distribution pattern and sound level. The selection must be
made to ensure a good mixing, uniform distribution, acceptable induction rate and
acceptable residual air velocity in the room.
12. To prevent any discomfort, the residual rate must not exceed 0.15 m/s in the occupied
zone (above the restaurant tables, bar stools, lounge sittings areas, in the guestrooms
etc.).
2.2 Public & Back-of-House AHUs:

Provide ventilation to all areas to maintain suitable air quality conditions and help prevent
overheating and assist with fabric protection.
Design Compliance
1. AHU Type: Factory packaged modular vertical or horizontal type draw-thru, double
wall construction with 50 mm (2 inch) for indoor and 100 mm (4 inch) for outdoor
locations, closed cell insulation, positive drain type stainless steel drain pan and the
following:
2. Freeze Stats: Provide freeze stats to protect coils from freezing by shutting down fans
and closing outside air dampers when temperature at coils drops to 5° C (40° F).
3. Sensors: Provide direct digital sensors connected to BAS with temperature and
humidity control/monitoring for the following:
— Lobby
— F&B Areas
— Executive Offices
(Note the above are the minimum areas to be controlled/monitored, other areas
deemed necessary by Accor must be allowed for as well).
4. Sensors: Provide direct digital thermostats connected to the BAS with set point
display and local occupant control from 20° to 24.5° C (68° to 76°F) for the following:
— Meeting Rooms
5. Consult Accor regarding corrosion and hurricane resistant equipment for projects
located in coastal regions.
6. Accepted Manufacturers: Manufacturers shall conform to the performance criteria

listed in this document; verified by the project engineer.

Accepted manufacturers include but are not limited to the following:
— Carrier
— York
— McQuay
— Lennox
— Trane
Where alternate manufacturers are to be considered for availability, the accepted

manufacturers noted above provide a benchmark for quality and reliability.
Where alternative manufacturers are proposed, a technical submission with

supporting information must be submitted to Accor Design and Technical Services
Department for approval.
To ensure units are of an acceptable build quality and reliability, all proposed plant
and equipment must carry Eurovent or UL certification and undergone appropriate
testing and inspection.
2.3 Public Spaces

Provide the following for public spaces such as Lobbies, F&B areas, atriums, Meeting and Board
Rooms:
Design Compliance
1. Carbon Dioxide (CO2) Sensors: CO2 sensors to control outside air quantities.
2. Plenums: Do not use supply air plenums. Return air plenums are acceptable, except if
the space requires smoke control.
3. Submit grille and diffuser selections to the architect during the concept design stage.

2.4 Indoor Pools

Pool areas to be ventilated with an AHU supplied by a manufacturer which specialises in pool
AHU’s and maintained at 1 deg C above water temperature in line with Sport England, Pool
Water Treatment Advisory Group (PWTAG) and Association of Pool and Spa Professionals
(APSP).
Design Compliance
1. Type: Provide dehumidification with reheat for proper temperature and humidity
control.
2. Condensation: Design air distribution system to fully wash all parts of exterior
windows and skylights with supply air to prevent condensation.
3. Corrosion Protection: Fully dip air coils to ensure 100% corrosion protection.
Compressor, receiver, pool water heater, electronics, as much refrigerant piping and
control valves as possible is in a service vestibule, out of the process air stream.
4. Suitable filtration to be provided
5. Supply Fan: ECM type direct drive motor with fan speed adjusted from the unit
controller. Belt drive systems are not acceptable.

7. Accepted manufacturers include but are not limited to the following:
— Calorex
— E-Tech
— Poolpak


and equipment must carry Eurovent or certification and undergone appropriate
testing and inspection.

2.5 Guestroom & Guestroom Corridor Air Systems

All guest rooms shall be mechanically ventilated; corridors shall also be mechanically ventilated
with a min of 2ACH per hour via a Dedicated Outside Air System (DOAS).
Design Compliance
Reference: Current edition of CIBSE / ASHRAE and/or local code.
1. Provide a Dedicated Outside Air Supply (DOAS) unit with heat recovery to supply
100% outside air to guest corridors and guestroom make-up air.
The DOAS unit must be designed and controlled for continuous operation.
2. Type: Double wall rooftop units with foam or ceramic insulation specifically
manufactured for economical cooling, dehumidifying, heating and reheating 100%
outside air. Equip with energy recovery and a VFD controlled by static pressure
sensors.
— Provide unit capable of maintaining space conditions as set out in room condition
table in section 7M.2.
— Reheat: Provide full modulating reheat to maintain constant discharge

temperature during cooling and dehumidification season.
— Utilise recovered energy for reheat.
— Use electric or gas fired coils for reheat only where unavoidable and with prior
approval from Accor.
3. Guest supply ventilation: Provide continuous supply air hard ducted into the
guestroom sleeping area, do not duct to the back of the fan coil.
4. Corridors: Provide a minimum ventilation rate of 2 air changes per hour with
preferably vertical ducts and horizontal distribution system on each floor. Do not use
ceiling hung or wall units.
5. Remote Monitoring: Provide manufacturer’s factory mounted controls with remote

monitoring by BAS.
6. Winter Heating: Provide fully modulating electric heat pump hydronic heat to
maintain a constant discharge air temperature during heating season. Use gas fired
hydronic heat only where unavoidable and with prior approval from Accor.
7. The guest rooms must have double-flow ventilation, via an AHU dedicated and fitted
with an energy recovery system (minimum efficiency 60%).
Fresh air must be at a neutral temperature (around 22°C, 71.6°F) at 40-60% RH

directly delivered to the guestroom via the supply grille and must be extracted via
exhaust grilles in the bathroom and toilets.

8. Install variable air volume (VAV) dampers on the supply and extract to/from each
guestroom, controlled by the guestroom occupancy sensor(s).
9. The DOAS unit shall operate at variable volume to supply and extract the full
ventilation rate to/from each guestroom when occupied, and a reduced ventilation
rate when unoccupied to reduce energy usage.
10. Install constant air volume (CAV) dampers on the supply and extract to/from each
corridor, to ensure delivery and extraction flows are constant.

— Trane
— Trox
— Nuaire
— Flaktwoods


and equipment must carry Eurovent certified undergone appropriate testing and
inspection.
13. Local / individual ventilation systems (eg MVHR units) will not be accepted.
2.6 Exhaust Air Systems

Suitable mechanical extract must be provided to the following (but not limited to) areas:
— Pool equipment rooms — Locker rooms
— Toilet rooms — Electric rooms
— Vending Rooms — Commercial cooking areas
— Maintenance shops including paint rooms — Bars

and workshops.

— Service Elevator Lobby — Electrical Rooms to maintain 27° C
— Laundry Chute Room — Other areas producing odours, fumes and

excessive heat including refuse/garbage
— Housekeeping rooms and chutes.
2.7 Commercial Cooking Air Systems

Commercial cooking areas shall be served by a standalone dedicated extract system.
Design Compliance
Reference: Current edition of CIBSE / ASHRAE, HVCA DW172 and / or local code.
1. Provide ‘Smart Kitchen Hood’ utilizing demand controlled extract and supply air. Air
change and fan control to be developed in accordance with selected manufacturers
specific control and kitchen FF&E supplier.
2. Provide kitchen hood override switch in chef’s office.
3. Cooking Area Hood Exhaust Fans: High velocity discharge with weather resistant
finish, motor guard, drain plug, and removable stainless steel drain pan
4. Mount on roof and direct exhaust away from outside air intakes.
5. Provide suitable access for cleaning
6. Provide fire suppression in accordance with Accor Fire Life Safety Design Standards.

— Halton
— Cheetah


and equipment must carry Eurovent certified undergone appropriate testing and
inspection.

2.8 Commercial Food and Beverage Production

Open commercial F&B production areas shall be provided with air conditioning from a separate
HVAC unit that remains negative with respect to surrounding areas.
Design Compliance
Reference: Current edition of CIBSE / ASHRAE, HVCA DW172 and / or local code.
1. Air Conditioning: Provide air conditioning with a separate HVAC unit that remains
negative with respect to surrounding areas.
— Supply Air: Locate devices so cool air is directed away from “hot food” areas.
— Return Air: Provide hard ducted return system. Plenum ceilings are not permitted
in food production areas.
2. Dishwasher Exhaust Duct: Provide separate, dedicated, welded 304 stainless steel
exhaust duct, sloped back to equipment for drainage of condensation.
3. Dishwasher Steam heat recovery: Provide appropriate optional hood and other
equipment to recover steam to heat fresh feed water.
2.9 Laundry Facility

Provide the following features to laundry facilities:
Design Compliance
1. Diffusers: Locate adjustable type ceiling mounted diffusers for cooling within 2.7 m of
work stations.
2. Dryers: If dryer enclosure is located adjacent to an exterior wall, provide louvers for
combustion air and size to prevent significant negative pressure in the enclosure
when dryers operate. If dryer enclosure is not on an exterior wall, provide an outside
air supply fan equal to the total exhaust volume. Duct routes and termination points
to incorporate lint filters and be agreed with architect.
3. Flatwork Ironer Vacuum Exhaust Air Duct:
— Provide dedicated, welded 304 stainless steel exhaust duct and slope back to
equipment for condensation drainage. Run duct directly outdoors.

— Equip ducts exceeding 7.6 m (25 ft.) in overall length with in-line booster fans
having a capacity equal to the equipment exhaust capacity.
— Do not combine vacuum exhaust duct with other ductwork systems.
4. Valet: Provide individual FCU with thermostat over each work station.
5. 304 stainless steel exhaust duct sloped back to equipment for drainage of
condensation.
2.10 Ductwork
Provide ductwork compliant with the following criteria:
Design Compliance
Reference: Current edition of CIBSE / ASHRAE, BS EN 15727:2010, BS EN 15780:2011
and / or local code.
1. Type: Low and medium velocity galvanized sheet metal constructed and installed in
compliance with above standards.
2. Flex Duct to Diffusers: Medium pressure rated, externally insulated, spiral wound, with
a maximum length of 2.4 m (8 ft.).
Flexible duct is not permitted on return and exhaust systems.
3. Sizing: To minimise airborne noise and ensure space noise criteria, size ductwork for
maximum velocity as follows:
— 6 m/sec : Main supply ducts
— 3.5 - 4.5 m/sec : Branch ducts, and return and exhaust systems
— 2.5 m/sec : Ducts serving room terminal air devices
— Duct Friction Loss: Not to exceed 1Pa/m
4. Turning Vanes: Provide in rectangular elbows greater than 45º.
5. Vertical Risers: 2-hour fire rated duct system complete with gaskets, caulk, fire
dampers, etc. in lieu of 2-hour shaft wall construction.
6. Outdoor Ductwork: Not recommended, but when necessary provide as follows:
— R
oof: Locate bottom of duct a minimum of 450 mm above roof to facilitate
inspection and servicing of roof area below duct.

— Access: Provide steps over ductwork for access to roof areas and roof mounted
systems and equipment.
— n
sulation: Encapsulate with 3M Venture Clad Zero Perm vapor barrier jacket or
Armacell ArmaTuff, UV resistant weatherproof outdoor insulation or equal.
7. Dampers:
— Provide low leakage motor operated dampers on supply and exhaust systems to
automatically close when the systems or spaces served are not in use.
— Provide fire dampers and fire / smoke dampers where required, to meet fire
ratings of floors, walls and ceiling systems, complete with 200 x 200 mm, framed,
hinged, lockable access doors. Coordinate locations with Accor Interior Design.
— Provide balancing dampers for each supply and return riser, registers and
diffusers. Where possible, locate balancing dampers in ceiling space over back-of-
house areas for servicing out of guest view.
— Volume Dampers: Provide in branch ducts at connection to main duct.
8. Flues: Provide factory built, double wall gas flue / vent for each boiler and fireplace
vented to outdoors.
* Flues to be terminated minimum 1m above any feature or plant item at roof level.
** Flue to be located minimum 5m away from any opening or intake into the building.
2.11 Designated smoking areas and smoking rooms

In general, Accor operates smoke free hotels but in locations where it cannot be avoided due to
local market needs and regulation exception can be made.
All smoking rooms must be physically separated by a solid wall or partition from any other
surrounding rooms or adjacent areas. The solid wall or partition must provide a physical barrier
above the ceiling and floor voids. The solid wall or partition must extend from slab to slab and
should not just stop at ceiling height.
All signage and legal requirements related to the smoking of tobacco products must be placed
and displayed at the entrances to all tobacco smoking rooms, strictly in accordance with the
local law and regulations and requirements as the case might be.

Design Compliance
1. The HVAC system must be designed to actively extract tobacco smoke designed with
at least 15 air changes per hour. Heat recovery must be installed with avoiding any
cross contamination.
2. The exhaust air system must have its own dedicated return air fan. The supply air and
exhaust fans must be interlocked and must always run simultaneously. VFD must be
installed with smart sensors to operate according to demand.
3. Treated fresh air must be supplied whilst ensuring that the room is maintained under
a negative pressure of at least 50Pa.
4. The extracted air must be exhausted to the outside of the building whilst taking care
that no contaminated air is being passed back into the building.
5. HVAC systems must be dedicated to the tobacco smoking room(s) it serves and must
be completely separate from any other air-conditioning equipment.
6. Fresh air must be supplied via a dedicated outside air unit. Make-up air / transfer air
from other areas of the building cannot be considered.
7. All supply and return air ducts and air terminals must be hard connected. The use of
the ceiling void as a common return air plenum should not be considered.
8. The selection, position and placement of all supply air and return/extract air terminals
must be carefully considered with the aim of reducing the air turbulence and air
travelling distances within the room.
9. Supply air terminals placed carefully to avoid a draft being created. High velocity jet
streams of air will lead to uncomfortable conditions and ultimately guest complaints.
10. Use of a double door wind lobby at the entrance to the smoking.
11. Avoid placing chairs or tables in adjacent non-smoking areas to close to the entrance
to the smoking rooms.
Table 3 summarises the airflow and minimum fresh air flow by type of room.
ROOM FRESH AIR REQUIREMENTS EXHAUST REQUIREMENTS
Bedrooms (occupied) 110m3/h (15m3/h over pressure) Transfer
Bathrooms (occupied) Transfer 55m3/h (shower) + 40m3/h (WC)
Bedrooms (un-occupied) 40m3/h (5m3/h over pressure) Transfer
Bathrooms (un-occupied) Transfer 20m3/h (shower) + 15m3/h (WC)

Room zone corridors 2 ACH
Lift landings 0.5 ACH
Floor linen rooms Transfer 1,5 ACH
Main linen room Transfer 1,5 ACH
Transfer or/and compensation

Hall/Reception area 25m3/h/person
system
Restaurant 25m3/h/person
system
Bar 25m3/h/person
system
Meeting rooms / Multipurpose 25m3/h/person
Sports room 72m3/h/person
Spa Specific study required
Transfer / mechanical supply

Sanitary facilities 30 m3/h/WC / 15 m3/h/urinal
(keep under negative pressure)
Indoor swimming pool 2 ACH + Transfer 3 ACH
Dining room 25m3/h/pers
Changing rooms 40m3/h/pers
Offices, administration 30m3/h/pers
Kitchen Depending on equipment
Breakfast pantry and room service Depending on equipment
Plant and switch rooms As manufacturer’s requirements & CIBSE/ASHRAE minimum ACH rates
Dry stores Transfer
PABX, computer room Transfer
Luggage room 1 ACH
Waste bin room DRY Transfer
Waste bin room WET Transfer
Parking areas (indoor) Natural ventilation OR Mechanical ventilation following local code
NOTE:
1. Negative pressure: in kitchens, toilets and pools.
2. Positive pressure: ++ guestroom, + guestroom corridors and + public rooms.
3. 1 vol/h in tropical area.
4. Refer to FLS section for pressurisation and smoke control air volume and other requirements.

3. Heating and Cooling Systems

3.1 Guest Room Heating and Cooling System
requirements:
The guest room heating and cooling systems must be designed to allow for simultaneous
heating and cooling to provide flexibility of control allowing individual rooms to be set to guest
preference.
Design Compliance
Primary Plant and Energy Source:
Primary plant and energy source serving the hotels and heating / cooling systems
must be selected and designed based on energy efficiency, building demand and local
practice and requirements. Suitable systems are:
District Heating Network
— Where available investigate connection to existing district heating networks to

determine feasibility and available capacity.
— Where connection to district heating networks are progressed, provide twin plate
heat exchangers each cable of providing 100% peak demand to ensure hydraulic
separation of hotel from district system.
— Plate heat exchangers must be 304 & 316 Stainless Steel/Titanium/Hastelloy fully
gasketed and either flanged or BSP threaded.
— If a connection is feasible, ensure the heating system design complies with the
heating network operator’s standards, and in particular the flow and return
temperatures.
— Where fossil fuels are used for heat generation in a district heating network, ensure
there is a plan in place for future replacement with alternative technologies to de-
carbonise the heat supply.
District Cooling Network
— Where available investigate connection to existing district cooling networks to

determine feasibility and available capacity.
— Where connection to district cooling networks are progressed, provide twin plate
heat exchangers each cable of providing 100% peak demand to ensure hydraulic
separation of hotel from district system.
— Plate heat exchangers must be 304 & 316 Stainless Steel/Titanium/Hastelloy fully
gasketed and either flanged or BSP threaded.

— If a connection is feasible, ensure the cooling system design complies with the
cooling network operator’s standards, and in particular the flow and return
temperatures.
High Efficiency Gas Fired Boilers
— Use gas fired boilers only where unavoidable and with prior approval from Accor.
— Provide a minimum of 2No high efficiency modulating gas fired boilers, each sized to
provide a minimum of 65% peak load to provide redundancy in the system.
— High conductivity aluminium heat exchanger with internal surface to increase surface
area and operate in full condensing mode.
— Boiler to achieve the following minimum efficiencies:
— Part load 30% at 50/30ºC (gross) - 97.3%
— Full load 100% at 80/60ºC (gross) – 88.1%
Combined Heat and Power (Cogeneration)
— Use gas fired CHP only where unavoidable and with prior approval from Accor.
— Biofuel CHP units may be considered if a suitable fuel source is readily available.
Consider any carbon emissions associated with fuel deliveries when assessing the
feasibility of biofuel CHP.
— Size combined heat and power based on base domestic hot water supply as the
mechanical primary load balance against base electrical requirements.
— Provide 100% redundancy and top-up by the provision of an alternative appropriate

heat source .
High Efficiency Air Cooled Chillers
— Provide air cooled chillers in duplicate, each sized at a minimum of 65% peak load.
— Air cooled chillers to be high efficiency stepless, variable speed, screw compressors,
microchannel coils with 30% less refrigerant and E-coated for additional corrosion
resistance
— Air cooled chillers are to achieve a minimum coefficient of performance (CoP) of 5.6.
High Efficiency Water Cooled Chillers
— Provide water cooled chillers in duplicate, each sized to provide a minimum of 65%
peak load.
— Water cooled chillers to be high efficiency stepless, variable speed, compressors.
— Water cooled chillers to be designed to comply with the requirements of ERP-

ECODESIGN targets for 2020.

— Water cooled chillers to achieve the following minimum efficiencies at partial load:
— ESEER up to 6,37
— SEER up to 6,38
Air Source Heat Pumps
— Provide air source heat pumps, each sized to provide a minimum of 70% peak load.
— Where higher temperatures are required, arrange heat pumps in series.
— Air heat pumps are to achieve a minimum Coefficient of Performance (CoP) of 3.3
(Heating) and EER 2.7 (Cooling).
Ground Source Heat Pumps
— Complete desk-top study to determine feasibility of ground source heat pumps.
— Should the desk-top study confirm suitability, complete trial borehole to determine
ground conductivity for closed-loop and abstraction flow rate for open-loop.
— Ground source heat pumps are to achieve a minimum Coefficient of Performance

(CoP) 4.2
VRV/VRF Systems
— E
xternal condensing unit sizing to limit maximum system refrigerant charge per
to prevent the requirement for leak detection and provided at 100% index for
redundancy.
— Refrigerant based systems must be designed to limit discharge of to a guest

bedroom in the event of leakage or internal unit failure. Maximum volumes to be
strictly in accordance with F-Gas Regulations and local code requirements current at
the time.
— Refrigerant based systems must be installed strictly in accordance with the latest
F-Gas Regulations current at the time.
— The VRF control system shall continuously monitor the operational refrigerant
pressure and temperatures to ensure they are within normal parameters. Should
these be exceeded the system shall report an alert on the BMS.
— R
efrigerants with a higher flammability classification (eg R32 – 2L) may require
additional ventilation and independent refrigerant leak detection. Carry out a full risk
assessment to ensure compliance with EN378 and other applicable regulations.
Guest Room Common Requirements:
The guestrooms must be heated and cooled through a forced convection appliance such
as 4-pipe fan coil unit or refrigerant based VRF unit of the concealed, horizontal, chassis
type in the suspended ceiling above the entrance door with an access panel for the
maintenance.

Supplemental A/C:
Provide direct expansion (DX) split system air conditioning unit for comms/IT rooms,
telephone equipment room and elevator machine rooms. Install duty and standby units
to provide 100% redundancy.
Accepted Manufacturers:
Manufacturers shall conform to the performance criteria listed in this document; verified
by the project engineer. Accepted manufacturers include but are not limited to the
following:
— Plate Heat Exchangers — High Efficiency Air/Water Cooled Chillers
— SWEP — Carrier
— Danfoss — Daikin
— Alfa Laval — York
— High Efficiency Gas Fired Boilers — Swegon
— Hoval — Air Source / Ground Source Heat Pumps
— Baxi Commercial — CIAT
— Bosch — Swegon
— Combined Heat and Power (CHP) — Kansal
— Energi — VRV/VRF Systems
— Clarke-Energy — Mitsubishi
— Daikin
— LG

Where alternative manufacturers are proposed, a technical submission with supporting

information must be submitted to Accor Design and Technical Services for approval.
To ensure units are of an acceptable build quality and reliability, all proposed plant and
equipment must carry Eurovent certified undergone appropriate testing and inspection.
* Energy metering is to be appropriate for energy source and is to be on hotel side of

shared networks.
** Where district heating/cooling systems are the prime energy source, system
temperatures are to be in accordance with network operator’s requirements. Systems
and buffer vessels to be provided to meet Accor design standards for hotel system
operation.
*** Refrigerants are to be in accordance with global GWP standards and F-Gas regulations.

3.2 Public and Back of House Areas Heating and

Cooling System requirements
Public and back of house area heating and cooling systems must be designed to allow for
simultaneous heating and cooling dependent on the needs of the space to provide flexibility of
system control.
Individual to operate under the dictates of the room sensor and BMS control.
Design Compliance
Reference: Current edition of CIBSE and / or local code.
1. The public areas must be heated and cooled through VAV or air systems. Should fan
coils be proposed the Architect and interior designer must be shown the extent of
access panels which will be required before approval is requested.
2. The public areas must have double-flow ventilation, via an AHU fitted with an
energy recovery system (minimum efficiency 60%). Fresh air must be at a neutral
temperature directly delivered to the public areas and must be extracted locally.
3. Heating and cooling to the public areas can be supplied by VRV/VRF systems or
heating/cooling coils/4-pipe fan coil units. Final selection to be appropriate for local
conditions and service provisions, but should allow for multiple systems and/or
condensers for redundancy.
4. With prior approval from Accor, in some climates with limited annual heating demand
it may be acceptable to provide two pipe FCUs with an electric heating coil. Electric
heating coils must be UL certified, provided with overheating protection and full
tested for safety.
5. The delivery and extraction flows must be constant and permanent.
6. Where AHU’s are provided, control of air flows is to incorporate CO2 sensors and
variable speed fans to achieve the criteria provided in Table 5.
7. Provide hydronic or VRF fed air curtain heaters at high traffic back-of-hours doors,
such as the staff entrance and goods receiving.

4. Building Automation System (BAS)

4.1 System requirements
Provide a BAS system which serves the entire building and allows for monitoring and
controlling the building services.
Monitoring and control is to provide the operator with current status of all items of plant
and equipment, allow remote set-back of guest rooms and public areas to improve energy
efficiency and operating cost. Indicate indoor and outdoor air quality levels are in accordance
with standards and local regulatory requirements.
Design Compliance
1. HVAC Scheduling, Operation & Optimisation: The BAS provides automatic scheduling,
operation and optimisation of major HVAC and plumbing systems while maintaining
guest comfort and property sustainability and providing alarms for critical conditions.
2. Control System Description:
— General: The control system shall consist of a high-speed, peer-to-peer network of

DDC controllers, a control system server, and a web-based operator interface.
— System Software: Software is based on a server/thin client architecture, designed

around the open standards of web technology. The control system server shall be
accessed using a Web browser over the control system network, the hotel local
area network, and the Internet. The thin- client architecture provides operators
complete access to the control system to access graphics, point displays, and
trends, configure trends, configure points and controllers, or to download
programming into the controllers.
— System Protocol: System uses the BACnet protocol for communication to the
operator workstation or web server and for communication between control
modules. I/O points, schedules, setpoints, trends and alarms specified in
“Sequence of Operations for HVAC Controls” shall be BACnet objects.
3. Hardware: Each webstation or web server shall consist of the following:
— Computer: Industry-standard hardware shall meet or exceed DDC system

manufacturer’s recommended specifications. The hardware shall have a hard disk
with sufficient memory to store all required operator workstation software, a DDC
database at least twice the size of the delivered system database, and one year of
trend data based on the points specified at their specified trend intervals.

— C
onfiguration: Minimum hardware configuration shall include Core i5 Processor,
8GB RAM, 4TB HDD or SDD storage , , Serial, parallel, and network communication
ports cables as required for full DDC system operation.
— Server shall be located in the MDF room. Workstation shall be located in

engineering office, complete with 27” LCD/LED monitor and printer.
4. System Software:
— Operating System. Web server or workstation shall have an industry- standard

professional-grade operating system that meets or exceeds the DDC System
manufacturers minimum requirements for their software. Typically acceptable
systems include compatible Microsoft Windows currently supported operating
systems, Red Hat Enterprise Linux, or Ubuntu Desktop.
— System Graphics: The operator interface software shall be graphically based and
include at least one graphic per piece of equipment or occupied zone, graphics for
each chilled water and hot water system, and graphics that summarize conditions
on each floor. Indicate thermal comfort on floor plan summary graphics using
colours to represent zone temperature relative to zone set-point.
5. Communication: Web server or workstation and controllers shall communicate using

BACnet protocol and backbone shall communicate using ISO 8802-3 (Ethernet) Data
Link/Physical layer protocol and BACnet/IP addressing.
Include facilities for remote access to permit offsite management and monitoring of
the controlled systems including active response to critical alarms.
6. Historical Data: The BMS shall include software to enable the storage of specified
historical data, e.g. equipment parameters, plant logs, trend logs, operator access,
etc., for pre-determined periods.
* All public area control systems to be located away from guest areas or in a lockable
cupboard accessible to staff only.
4.2 Monitoring and control

The following provides an indication of the minimum monitoring and control requirements.
This list is not exhaustive and must be developed according to property and system
complexity.

Design Compliance
1. Monitoring & Controls: The BAS monitors and controls the following systems except
guestrooms:
— Heating systems — Swimming pool filters and pumps
— Ventilation systems — Emergency generator
— Air conditioning systems (full — Exterior lighting

interface with VRV/VRF systems)
— Balcony lighting
— Domestic hot water systems
— Interior lighting controls (dimming
— Critical non-HVAC Systems systems)
— Outdoor air temperature — Electric meters and sub-meters
— Outdoor relative humidity — Cistern water level
— Indoor relative humidity — Water meters and sub-meters
— Walk-in coolers and freezers — Gas meters and sub-meters

(including condenser water
system) — Water treatment systems
— Sump pumps — Water treatment plant
— Sewage ejectors — Sewage treatment systems
— Water feature pumps — Sewage treatment plant
2. Applications: Submit to Accor Design and Technical Services for approval proposals
for Sequence of Operation and Points Lists.
3. Manufacturers: Conform to the performance criteria listed in this document; verified

by the project engineer. Accepted manufacturers include but are not limited to the
following:
— Automated Logic
— Trane
— Siemens
— Schneider Electric
— Johnson
— Honeywell


information must be submitted to Accor Design and Technical Services for approval.

5. Acceptance Testing
5.1 Requirements
The building service systems must be fully tested and commissioned prior to offering up for
witnessing to Accor Design and Technical Services Department .
To ensure systems are commissioned to internationally recognised standards and practices, the
procedures detailed in the following CIBSE Commissioning Codes of ASHRAE equivalent codes
must be adhered to:
— Commissioning Code A – Air Distribution Systems
— Commissioning Code B – Boilers
— Commissioning Code C – Automatic Controls
— Commissioning Code M – Commissioning Management
— Commissioning Code R – Refrigerating Systems
— Commissioning Code W – Water Distribution Systems
Design Compliance
1. Acceptance: Prior to occupancy implement an acceptance testing process that

tests, verifies, and documents the functional performance, adjustments, settings,
calibration, and programming of all systems, equipment, and devices, furnished and
installed under this document to ensure their proper and efficient operation per
manufacturers’ and engineers’ specifications, ratings, and capacities.
2. Acceptance Representative: The acceptance or commissioning agent shall be a third

party firm not connected with the prime, mechanical, or electrical contractor.
3. Acceptance testing process is completed when the required documents are

submitted and approved.
4. Acceptance Testing Level: Perform Acceptance Testing on all building systems as

defined by CIBSE Standard for the Design of High Performance Green Buildings
and include required prestart, start-up and verification checklists. Additional
documentation water test and balance reports, operating & maintenance manuals,
highlighted manufacturer cut sheets, Record “As-Built” documents in pdf format, and
warranties on all equipment.

6. Acoustics
Refer to Acoustics chapter for the equipment and acoustic level of each room. 
7. Regulation
Refer to Building Automation System chapter for control criteria of the equipment.

Electricity & Lighting

Electricity & Lighting | Technical Document
General Requirements | 1. Incoming Power Services & Metering | 2. Electrical Incoming Supplies
3. LV Distribution Systems | 4. Guestroom LV Distribution | 5. Accessories / Outlets | 6. Electric Vehicle Charging
7. Secondary & Generator Life Safety Emergency Supplies | 8. Life Safety Distribution Board
9. Uninterruptible Power Switch (UPS) | 10. Lighting | 11. Lighting Controls & Switching
12. Distribution Cabling & Busbars | 13. Earthing & Bonding | 14. Lightning Protection | 15. Acoustics
Design Criteria
1. General: Electrical systems shall be designed for high efficiency, low maintenance, ease of
maintenance, and high level of safety.
2. Equipment: Locate to provide a minimum impact to architecture and interior finishes.
3. Equipment shall be suitable for the location in which installed.
Codes & Standards

1. Governing Regulations: If local governing regulations conflict with Accor Design Standards
contact Accor Design and Technical Services for resolution.
2. Electrical wiring and safety codes for the location of hotel.
System Design
All electrical installations should follow the International Electro technical Commission (IEC)
standards.
Voltage and Frequency

The nominal frequency and voltage must be those imposed by the local electrical supplier,
generally:
— Frequency: 50 or 60Hz.
— Medium voltage: 11kV to 20kV.
— Low Voltage: 110V, 230V or 415V three phases.
— Neutral system: TT – TN.
— Power Factor correction and harmonic filtration are to be provided.
Principle of Distribution
The general design must be such that:
— The safety of guests and of staff is absolutely guaranteed.
— An individual circuit breaker must not protect an extensive zone.
— 1 Consumer unit per guest room shall be provided, incorporating guest room controls

— Guestrooms must be fitted with Residual Current Circuit Breaker (RCBO/RCD) earth fault
circuit protection devices dedicated to each circuit.
— Continuity of service to guests must be ensured at all times.
Performance Objectives
The target is to provide the building with a Medium Voltage (MV) supply 33 kV or 11kV / 3 phase
when the maximum assessed power is greater than 400 kVA.

1. Incoming Power Services and Metering

The owner/design team shall provide load calculations and are responsible for any works
associated with the installation of electrical supplies to the network operator’s requirements.
1.1 System description

An electrical supply is to be arranged from the Supply Authority to include the main MV supply
point, and switchgear complete with bulk metering with a BMS pulsed output.
The supply must be routed underground (not overhead) via a ring-shaped main unit
configuration.
The necessary access requirements must be included in accordance with the supply
Authorities Standards.
Design Compliance
The hotel will require an Electrical supply from the local network operator (N.O.). An
application shall be made to the network operator, all supporting documentation and
load calculations shall be provided.
All upgrade and modification works will need to comply with N.O. supply authority
requirements.
The Contractor shall install all suitable back boards or mounting frame for the installation
of the LV cable head and meters to the N.O Standards.
The Contractor shall allow for all necessary liaison and enablement works associated with
the reconfiguration of the incoming electrical supplies to the development. This shall
include, but not be limited to, dealing with N.O. and their workmen on site, providing
cable tails, metering arrangements, main fuse/switches and cable containment etc. to
the requirements and satisfaction of the supply authority.
Materials must comply with the prevailing area/country electricity supply regulations.
It must be factory assembled and will be metal enclosed. Switchgear and control gear for
alternating current will be rated above 1kV, for indoor/outdoor installation and for service
frequencies up to and including 60 hertz.
1.2 Transformer
Where transformers are required and are to be located within the hotel grounds, they must be
for the exclusive use of the hotel and must not be shared with other users within the local area.

Design Compliance
Where provided transformers must be should be located remote from the hotel in an
outdoor secure area or dedicated sub-station building in accordance with fire life safety
and local network operator requirements.
Where is it not possible to locate transformers remotely, the transformer and transformer
room must meet the following criteria:
— Transformers: Dry type transformers should be used, encased in resin.
— With protective mesh.
— Copper windings.
— A Maximum capacity 1250 kVA. Use two (or more) transformers if the total kVA
exceeds this value.
— Enclosed within a dedicated room having a minimum of 2-hours fire separation from
the hotel.
Full liaison and coordination shall be undertaken between the developer team and the
local network operator. This includes agreement of service Voltage, load capacity and all
necessary arrangements and details to facilitate the installation.
All calculations shall be in accordance with the National Electric Code (NEC) or other
applicable codes.
25% spare capacity should be provided for the scheme

2. Electrical Incoming Supplies

The design team shall design, supply and install new bespoke main switch boards as indicated
on the design drawings, to approved standards.

The objective is to provide the building with a low voltage supply (415V/400V) sufficient to
cover the hotel’s needs.
Design Compliance
The Electric service from the utility company shall be installed underground and route
to the building main switchboard. Locate the main switchboard in a dedicated main
electrical room accessible to authorised personnel only.
Power Factor Correction
The design should allow for 150 kVAR de-tuned power factor correction with integral
automatic controller to ensure the overall power factor seen by the utility is maintained at
0.95 PF minimum at all times.
The power factor correction unit shall be manufactured by ABB or Schneider.
Active Harmonic Filter
The electrical design shall allow for an active harmonic filter with integral automatic
controller to ensure the overall level of harmonics seen by the utility is maintained in
accordance with IEC61642 or EN61642 and local regulatory requirements.
The Active Harmonic Filter unit shall be manufactured by ABB or Schneider.
All necessary access requirements must be included.
2.2 Design Parameters

Materials must comply with the prevailing area/country electricity supply regulations.
It must be factory assembled and will be metal enclosed. Switchgear and control gear for
alternating current will be rated up to 1kV, for service frequencies up to and including 50/60
hertz.

3. LV Distribution Systems
3.1 General
The hotel shall be provided with an LV distribution system supplied from the main incoming
electrical supply. The LV distribution will emanate from a main LV switch room located within
the back-of-house plant area.
Panel boards and distribution boards will be located throughout the hotel to provide local
isolation and final circuit protection.
Sub-metering and energy usage monitoring will be provided within panel and distribution
boards for all high users.
1. Throughout Building: A short circuit and coordination study shall be performed as part of
the electrical service and distribution design including arc fault analysis and equipment
labelling on all service switchboards and distribution boards.
2. Wiring Distribution: Shall be three phase, four-wire, grounded wire, colour-coded with
separate insulated equipment ground conductor.
3.2 Main Switchboard

The LV distribution system throughout the property will terminate into a new low voltage,
multiway ACB/MCCB, Form 4 Type 6 IP42, switch board which will include CT meter.
All LV distribution fuses and isolators will form a complete distribution system from incoming
unmetered supply to each individual switch board or panel.
All switchboards shall be configured for top cable entry/exit, and front maintenance access
only. The internal main busbars shall be rated as indicated on the design drawings with 100%
rated neutral.
The designer shall be responsible for completing a full fault level and circuit breaker
discrimination study to determine equipment fault level ratings and selectivity of devices to
ensure full circuit breaker co-ordination throughout the low voltage power distribution system.
3.3 Sub-Distribution Panel Boards

Sub-distribution panel boards will be provided with main circuit breaker and minimum 4 spare
breakers.
Circuit breaker type will incorporate thermal magnetic breakers or electronic trip breakers.
Magnetic only breakers are not allowed.
Provide separate panels for lighting and power.
Do not locate panel boards in main kitchen areas.

3.4 Receptacle and Lighting Branch-Circuit

Panelboards
Where possible locate within 30m (100ft) of its loads, but not in pool equipment rooms. Do not
locate panel boards, disconnect switches, cabinets, etc. in public spaces.
3.5 Distribution Boards

Distribution boards will be situated within the electrical risers or plant spaces to serve electrical
services, and sub-distribution throughout the hotel.
The following supplies must be provided by a dedicated distribution board to each area as
appropriate. List to be developed for each project to meet the needs of the building:
— Pantry — External lighting and signs
— Kitchen — Banqueting and meeting room
— Bar — HVAC units
— Restaurant — Lift motors
— Lobby — Boilers room
— Car park — Guestrooms
— Floor distribution boards — Etc
Local distribution boards will serve small power, lighting and mechanical loads in common
areas.
Distribution boards will typically be on each floor/area within dedicated electrical rooms/
risers. Distribution boards will be provided with integral isolators, MCB’s, RCD’s and 20% spare
capacity.
Guest room floor distribution boards will serve lighting, power and mechanical services loads
and will provide dedicated single phase supplies to each guestroom consumer unit.
Design Compliance
The complete electrical distribution system shall be designed such that all the applied
loads are sufficiently balanced throughout across all 3 phases so to avoid any one phase
being significantly higher than another.
Provide spare circuit breakers in switchboards and panels, minimum one for each
active breaker size. The main service switchboard sizing calculations shall include a 15%
allowance for future load growth.
On each service, provide surge suppressors and lightning arrestors.

Panel boards are fed directly by the low voltage general board.
The capacity of the distribution boards and panels must be designed to take the
equipment plus a possible future extension of 25% (spare capacity).
They must be fixed to frames on the floor or on the wall, but shall never be taller than
1.90m.
Distribution boards, consumer units, etc. must never be visible to the public.
Distribution Feeders:
— Conductors: Conductors shall be in copper. Acceptable raceways are rigid steel, EMT,
and IMC. Install in galvanized steel conduit where exposed, cable trays may be used
in utility areas and bus ducts for risers. Conduit embedded in concrete slabs and
masonry walls may be PVC.
— Distribution Size: To be in accordance with the local analysis and circuitry.
Local Circuits:
— Conductors: Copper in conduit.
— Loads: Panelboards feeders shall be sized with 25% spare capacity.
— Each guestroom floor shall contain panelboards with horizontal wiring serving
guestrooms individually on that floor. Vertical floor to floor wiring of guestrooms is
prohibited.
— Circuits: Provide dedicated circuits to each guestroom and suite. Do not share circuits
with other guestrooms and suites. Serve typical guestrooms with two 20 A circuits
and one 20 A circuit for guestroom bathroom.
— Provide dedicated circuits for hotel appliances and mechanical equipment.
BAS: Sub-meters
Sub metering shall be provided for all locations with separate services but not limited to:
— Hotel Guest Rooms
— Mechanical plant
— Fitness Centre
— Kitchen / Laundry
— Water pump rooms
— Lifts
— Shared building facilities i.e. retail/hotel/apartment or car park

4. Guestroom LV Distribution
4.1 Guestroom Consumer Unit
This type of final distribution board supplies all the equipment in the guestroom and ensure
the protection of property and people staying in the hotel by the provision of RCB’s rated at
30mA.
It will be installed, in the guestroom technical shaft accessible from the corridor. It will consist
of a general cut-off device single-phase, powered from the floor distribution panel and will
comprise two sub powers distribution managed by the guest room control unit (see 4.3).
— One direct, named “Permanent”, to maintain some powered equipment during

unoccupied and not rented room situation.
— One controlled directly under switch card/guest room automation room entrance, to cut
off some circuits, in unoccupied and not rented room situation.
4.2 Guestroom Electrical Accessories

Provide the following minimum electrical accessories within each guest room.
— One fully accessible outlet in entry for housekeeping services.
— One outlet for each appliance (coffee maker, refrigerator, etc.); provide an additional
dedicated circuit if required for certain appliances.
— One outlet for each guestroom lamp. Coordinate with guest room and Interior Design.
— Provide sufficient outlets for FF&E, OS&E and guest use including outlets at desk / work
area and bedside for guest charging, where local code permits, one outlet is to be universal
for guest use. Provide a minimum of one duplex outlet on each side of the bed for guest
charging, and include at least two 3.0A USB plugs.
— Provide Qi wireless mobile phone charging pad at desk.
— Provide one GFI outlet adjacent to the bathroom sink.
4.3 Guestroom Control

Each guestroom will be provided with a guestroom management system comprising room
control unit, door contact and PIR sensor as a minimum, key card holders are not permitted.
Electrical supplies will be provided under two classifications:
— Permanent – Always On
— Requested – On when occupied

Figure 1: Electrical supplies under two classifications
Design Compliance
Table 4: Final circuits within the guest rooms are classified according to two
operating scenarios defined as follows:
“PERMANENT” – “ALWAYS ON” “REQUESTED” – “WHEN OCCUPIED”
— TV plugs — Bedroom/corridor lighting circuit

— Client bedside plugs — Bathroom lighting circuit
— Client desk plugs — WC lighting circuit
— Minibar plug — Small reading lamps circuit
— AC electrical supply — Dressing lighting circuit
— Standing lamp plug
— Desk lamp plug
— Bathroom plugs
— Kettle plug
— Coffee machine plug (option)
— Terrace lighting circuit (option)

5. Accessories / Outlets
The design shall be afforded with the accessories in accordance with the following outline
information.
Design Compliance
All accessories finishes shall be provided to match that as specified by Interior Designer
for the respective areas.
— Function / Meeting Rooms
— A maximum of two outlets per 20 amp circuit, located for convenience every 8m
along the wall.
— For large function rooms provide a 200A (dependant on dimensions) , 3 phase

disconnect with pin and sleeve cable receptacle (company switch).
— For function/meeting room salons allow one 60A, 3 phase outlet. These shall be
located in adjacent electric cupboards, storage rooms or BOH corridors.
— Dedicated circuits shall be provided, spaced at 10m layouts.
— Meeting rooms shall have coordinated floor sockets, wall mounted and ceiling
void circuits for AV/Data/Comms systems.
— Public Areas
— Socket outlets located at lamp and for cleaning at 8m radius.
— Provide Qi wireless charging pads shall be provided within the following public
areas, locations to be reviewed and agreed with interior designer.
— Provide a minimum of one duplex outlet with integrated 3.0A USB outlets to each
seating booth for guest charging.
— Administration Areas
— Maximum of five outlets per circuit, located at desks and work areas for electronic
equipment, convenience and lamps.
— Guest Corridors
— Maximum of 6 outlets per circuit, located every 15m along corridor walls.

— Plant Equipment Areas
— Locate socket outlet within 8m of mechanical equipment in mechanical rooms

and on roofs.
— Exterior of Building
— GFI outlets are to be located around the building in landscaped areas in the
vicinity of final exit doors.
— GFI Protected Outlets
— Provide GFI protection as required by code and at locations near water including,
but not limited to: Within 1.5 m (5 ft.) of sinks and lavatories, Guest bathrooms,
Employee shower areas, Outlets for portable appliances in kitchen areas, Exterior
locations, Pool areas and any Laundry rooms.
All switches and accessories to be Commercial grade rocker type switches in guestrooms
and where visible to guests. Toggle type switches in BOH areas.

6. Electric Vehicle Charging

Where properties are provided with on-site car parking facilities, electric vehicle charging
points must be provided.
Vehicle charging points must be of the ‘fast-charge’ type designed to charge a vehicle rapidly
capable of providing 80% of capacity charged less than 30 minutes.
Design team to consider partnering with operator of countrywide network for electric vehicle
charging.
Design Compliance
Vehicle charging points to incorporate the following characteristics:
Mechanical and environmental features
— Degree of protection: IP54 (except cord sets)
— Degree of mechanical protection: IK10
— Working temperature: -30°C / +50°C
Power supply network and charging mode
— Power supply: 400 V AC (+10/-15%), 3Ph, 50-60 Hz
Direct current charging station
— Charging in mode 4 (IEC 61851-23)
— CHAdeMO type connector
— Combo 2 type connector
— Charging voltage/current: 500 V DC / 125 A - 485 V DC with CHAdeMO connector
— Electrical protective devices integrated in the charging station
— Cable length: 4 m
Alternating current charging station
— Charging in mode 3 (IEC 61851-22)
— Charging voltage/current: 400 V AC / 63 A AC

— Electrical protective devices integrated in the charging station
— Cable length: 4.4 m
User dialogue and data
— Backlit LCD graphic screen (2 lines)
— 4 sensitive touch buttons
— 3 twin-coloured LED status indicators
— CPU card (with RFID)
— Contactless reader
Manufacturers: Conform to the performance criteria listed in this document; verified by

the project engineer.
— Schneider Electric
— EV Box
— Rolec
— Pod Point
— ElecTrek
— ChargedEV


information must be submitted to Accor Design and Technical Services Department for
approval.

7. Secondary and Generator Life

Safety Emergency Supplies
Secondary and Generator supplies provide life safety and standby electrical power to the Hotel
for selected systems during emergency situations and periods of loss of the normal incoming
electricity supply.
The provision and suitability of secondary and generator standby and life safety supplies are to
be determined on a property-by-property basis considering location, reliability of power supply
and operational system requirements.
A replacement generator must be provided if the local electrical network is unreliable; in other
words, if there are likely to be long and/or frequent power cuts. A local power outage study
must be undertaken. The developers engineering team are responsible for contacting the
network grid for reliability studies.
Table 5 provides examples of supplies defined as requiring life safety power supplies and
those defined as requiring back-up operational power supplies more detail is provided in
each of the cases below.
LIFE SAFETY ESSENTIAL POWER SUPPLY BACK-UP OPERATIONAL POWER SUPPLY
Electric fire pump and jockey pump. Building automation system (BAS)
Smoke Control System including:

Food Production Kitchen:
— Control panels
— Walk-in fridges and freezers
— Exhaust fans
— Kitchen power outlets
— Stair and lift pressurisation fans
— Cooking equipment
— Type 1 grease hoods
Heating and hot water plant (region dependent)

Fire-fighting lift and lift motor room air conditioning
Cooling plant (region dependent)
Domestic hot and cold water treatment and distribution

Fire Alarm System
plant. Sewage ejectors and sump pumps
Emergency Lighting including: Systems and workstations:

— Exit signs — Telephone. IDF power, PBX, Security, VSS, Call
— Escape routes and stairwells Accounting, Toom booking system
— Exterior exit door signage — Server and comms room HVAC
— Public stairs and steps
— Central security and control room Basic property operations critical power:
— Porte Cochere
— Front desk & outlets for equipment
— Employee dinning
— Engineering
— Housekeeping
— Security and CCTV

While life safety supplies are deemed essential and therefore must be supplied by emergency
power supply, operational system requirements are dependent on location, reliability of power
supply and needs of property.
Table 6: An overview of suitability of secondary supplies and generator requirement to

assist in determining essential and back-up power supply arrangements.
OUTLINE EMERGENCY POWER CONFIGURATION
Unreliable Power Supply Reliable Power Supply

Power cut lasts longer than 60 minutes Power cut lasts less than 60 minutes
and occurs more than 6 times per year and occurs less than 6 times per year
2 Independent supplies Yes No Yes No
Case 1
Provides life safety only

Case 2
Provides lifesafety &
essential operational
 
systems.
Case 3
Provides life safety and 
100% identified hotel load
Case 1: Emergency and fire life safety generator taking into account a minimal recovery of
rescued systems.
— All fire and life safety equipment as described above.
Plus
— IT and telephone systems.
— Computer front desk in lobby, payment system, …
— 50% public Lighting and 30% corridors lighting.
— Sump pumps and sewer lift stations.
— Refrigerated and chilled storage in the kitchen.
— Car park entry, exit barrier systems, and others.
— Flatworks dryer-ironer motor only (in the laundry).

Case 2: Emergency generator + a BACK-UP generator recovery partially the hotel power
load with the equipment listed below (emergency and back-up needs can be supply by a
common generator):
Emergency Generator
— All fire equipment describes above.
Back-Up Generator
— IT and telephone systems.
— Computer front desk in lobby, payment system, …
— 50% public Lighting and 30% corridors lighting.
— Back office lighting.
— Sump pumps and sewer lift stations.
— Plumbing suppressors and circulating pumps.
— All lifts and automatic doors.
— Refrigerated and chilled storage in the kitchen.
— Car park entry, exit barrier systems, and others.
— Flatworks dryer-ironer motor only (in the laundry).
Case 3: Emergency generator + a BACK-UP generator recovery 100% of the total hotel
power load (emergency and back-up needs can be supply by a common generator).
Design Compliance
Design an emergency generator power system that provides life safety supplies and
stand-by power for the hotel’s “emergency / life safety loads” in accordance with fire and
life safety requirements.
This must include first, but not be limited to fire and life safety systems including; one
passenger lift; smoke ventilation systems; fire hydrant pumps; sprinkler pumps; fire
detection and alarm system; emergency lighting ; water booster pump set.
The generator is to be sized with 25% spare capacity all connected via a UPS system.
A range of 12 hours of fuel calculated and based on 75% of the total load is to be
considered with easy fill top up capability. However this should be reconsidered if
the local electricity provider network is considered unreliable. A significant additional
duration of fuel should be considered.

1. Comply with applicable standards for design of electrical circuits and equipment to
automatically supply, distribute and control electricity for lighting and power when
normal incoming power is interrupted.
2. Provide back-up operational power for selected critical hotel loads that are necessary
for property operation in the event of loss of normal incoming power.
3. Obtain and review with Accor design team, a 2 year grid history showing frequency
and duration of power outages (regional request).
In geographical areas with electrical service reliability issues, provide generators with the
capacity to supply 100% of facility power requirements.
The generators must be of the synchronous type and be subject to the following
selection criteria:
— Voltage characteristics during starting, nominal operation overload operation and

load changes, in relation to power factor.
— Sudden loading and frequency behaviour.
— Short circuit behaviour.
— Short circuit characteristics of the generating set.
— Efficiency.
— Generator design and type of enclosure.
— Parallel operation behaviour, maintenance.
The time between generator start up and assuming full load should not exceed more
than 10 seconds.
Back-up (Full) loads must be fed after emergency loads will be established in less than 60
seconds.
1. The generator should be Type 10 diesel engine driven generator(s) designed to restore
power to emergency loads within 10 seconds of loss of normal source and rated to
carry all connected loads continuously for the duration of the outage.
2. Provide with automatic controls and switches to start generator(s) upon loss
of normal source and connect to emergency and other loads requiring backup
operational power.
3. Mounting: Comply with manufacturer’s mounting requirements to eliminate

vibration.
4. Access: Locate to limit access to authorized personnel only; with suitable ventilation
to meet the manufacturers guidelines.

5. If the generator is inside the building, the air inlets and outlets must be sound-
proofed. Refer to Acoustic criteria.
6. Cooling: Provide engine cooling system with unit or remote mounted radiator.
Automatic Transfer Switches (ATS): Provide separate transfer switches and wiring systems
for emergency and back-up operational loads per NEC.
Standby power
Emergency Electrical System Distribution: Provide standby power for the following:
1. Standby Power Load: Emergency systems and loads as defined and required by
codes and governing authorities including but not limited to egress and stairwell
lighting, fire protection equipment, elevators, and public address
2. Backup Operational Power Load: Systems and loads not classified as emergency or
life safety but required to maintain the safety and security of the property. Such loads
may include heating systems in cold climates, food preparation, food refrigeration,
sump pumps.
3. Emergency Lighting: Design and provide with a control system having the capability
to turn on selected lighting to predetermined levels (without central or distributed
intelligence) for emergency egress within public spaces, guestroom corridors,
occupied areas, back-of-house, etc., and in exit access corridors, stairs and at exterior
of exit discharge.

8. Life Safety Distribution Board

This equipment is intended to feed energy and life safety equipment. It is fed from the
generator or through UPS Systems. It allows a normal / emergency segregation and reinforces
the continuity of service for safety equipment. See the list in chapter “generator”.
Design Compliance
Upon the loss of normal input power, a panel operating from an emergency feed must
immediately turn all circuits within that panel to full-on condition when emergency input
power is present.
The generator and UPS system must be capable of operating under no load conditions.
A new switch board shall be provided within the life safety switch room.
Supplies to life safety systems shall be distributed from this panel (LSB). The panel shall
have outgoing circuits protected by fuses as shown on the schematic drawings
The panel shall be form 4 type 2 Construction, floor standing.
Supply and install automatic transfer switch (ATS) units to the life safety equipment; the
supplies and equipment shall be installed local to the equipment in accordance with
firefighting requirements.aLabels for life safety loads shall be labelled in white on a red
background.
A connection shall be installed from the main panel board to the generator life safety
panel; Phase voltage relay equipment shall be installed.
All secondary life safety supplies shall be installed in an alternative riser from the main
supplies to ensure compliance with firefighting requirements.

9. Uninterruptible Power Switch (UPS)

The uninterruptible power switch must ensure continuity of operation for critical electrical
systems of the hotel. This allows data systems to function without interruption before the
alternative (generator) power supply is energised.
Uninterruptible Power Source (UPS): Sealed units supplied with integral controls to override
momentary power dips or losses.
Design Compliance
A UPS system shall be provided to serve headend equipment for CCTV, Security
and Building Management Systems, PABX, all servers in the main server room, the
intermediate distribution frames (IDF) throughout the property and computers in the
back office and reception desks.
UPS sockets must be non-standard pattern to prevent accidental loads being plugged-in.
The system shall utilise solid state technology and be complete with integral battery
system to achieve the following performance;
— A minimum of 15 min battery autonomy, with back-up generator.
— A minimum of 60 min battery autonomy, without back-up generator supplies.
— Voltage +/-2%.
Emergency Lighting: Design and provide an engineered system with controls capable
of turning on selected lighting sources. This should be to predetermined levels for
emergency egress within public spaces, guestroom corridors, occupied areas, back-of-
house, escape stairs and exterior exits all in accordance with local codes.
Either a battery/UPS integral system or central battery system can be installed.

10. Lighting
10.1 General Lighting
The goal is to provide a fully flexible high quality programmable lighting control and dimming
system to all public areas.
The selection of the light fittings in the public areas as well as guestrooms will be made by an
interior designer and/or a lighting designer.
The light sources must be LED having a high-efficiency output and good colour rendering
Design Description
Guest Corridors
Two systems must be provided:
— T
he first, comprising approximately 30% of the lighting points, must be left on
permanently.
— The other lighting points must be switched by a “special corridor” movement

detector. Lighting must be instant and connected with an adjustable timer to switch
off after 20 minutes. The detector positions must be studied and defined in function
of the corridor characteristics.
Lighting of bedroom corridors
— The movement detectors must be especially designed for corridors according to the
finishes and shall generally be ceiling mounted passive IR type.
Artificial illumination criteria
Lighting shall be designed to satisfy the requirements of the CIBSE Code for Lighting
2012, CIBSE / ASHRAE, BS: EN 1838 for emergency lighting.
10.2 Miscellaneous lighting (pending the project)

All lights must be LED light sources.
— The light must be replaceable.
— The colour rendering must be in accordance with the specifications for the guestrooms and
defined by the lighting designer for the public areas.

— Facade lighting should be high efficiency with more than 50 lumens/watt and low UV
emissions to reduce light pollution.
All lighting in public areas shall be coordinated with the interior design team.
Table 7: Lighting in public areas.
GUEST ROOM MAINTAINED ILLUMINATION LEVEL
400 lux for desktop

Bedroom
250 lux for headboard reading
Bathroom 400 lux at 60cm for mirror
GUEST ROOMS FLOOR CORRIDOR & LIFTS MAINTAINED ILLUMINATION LEVEL
General lighting in guest rooms 100 lux
Guest room door 150 lux
Lift landings and staircases 150 lux
Lift car 80 lux
PUBLIC AREAS MAINTAINED ILLUMINATION LEVEL
General lighting in the lobby 200 lux
Front desk 400 lux
General lighting in breakfast rooms, restaurants and

200 lux
bars
Bar counters 300 lux
Self-service buffets 300 lux
General lighting in meeting rooms 300 lux – general level
General lighting in Public restrooms 200 lux – general level

General lighting on the restaurant terrace 100 lux – general level
General lighting in the covered car park 100 lux – general level
General lighting in the outside car park 50 lux – general level
Gym 400 lux maintained average – with S/S dimmable
Lounge 300 lux maintained average – with S/S dimmable
Toilets 200 lux average floor level
Stairs(at tread level) 150 lux average floor level
Corridors 100 lux average
Plantrooms 200 lux average (FFL)
BACK OFFICE AREAS MAINTAINED ILLUMINATION LEVEL
General lighting in the offices 400 lux – at the working plane
General lighting in the kitchens 500 lux – at the working plane
General lighting in staff areas 150 lux – general level
General lighting in the plant rooms 200 lux – general level
10.3 Emergency lighting

Emergency lighting must be supplied either from the building life safety power supply
or fittings incorporating integral batteries. The emergency lighting will be supplied from
the emergency boards. A separation of circuits will be implemented. Refer also to chapter
“Emergency distribution board”.
— Illumination levels must be field-programmable to meet local code requirements for

emergency power conditions. Such options include, but are not limited to, providing a
constant minimal light level for emergency circuits during normal operation or providing
full function dimming under emergency power.
— They must be equipped with a test switch function with status indicator to simulate a
phase failure and a phase status indicator.

Table 8: Emergency lighting.
EMERGENCY LIGHTING MAINTAINED ILLUMINATION LEVEL
Emergency Lighting 1 lux minimum on escape routes
Plantrooms 15 lux
Fire Services 5 lux
10.4 External lighting to externals walls, signs and

car park
They must be controlled automatically by a light-sensitive photo-electric cell and electric/BMS
time-clock (in series), with manual over-ride (auto/off/on).
They must include:
— Roof-top and approached sign
— Entrance canopy sign
— External wall floodlights
— Car park entrance totem sign
— Fireman’s switch to cut off all signs and external lighting
Table 9: External lighting.
AREA MAINTAINED ILLUMINATION LEVEL
Footpaths 20 Lux
Covered Walkways 20 Lux
Building perimeter security lighting - (in 2m zone) 10 Lux
Car Park (Covered) 75 (150 lux at ramps, corners and intersections)
Car park (External) 20 Lux

11. Lighting Controls & Switching

Typically lighting shall have the following control philosophy.
Design Compliance
Back-of-House
Offices and Storage Rooms local occupancy sensor. Provide offices with override switch.
Corridors
Local switching (non-emergency lights only).
Plant Rooms
Local switch (no occupancy sensor).
Stairwells
Occupancy sensor to go from 100% to 50% when unoccupied.
Public Toilets & Gym
Switching with occupancy senor (30minute timer) to turn off lights except one, plus local
keyed switch
Public Areas
Lobby and Public Spaces shall have 4 scene programmable dimming system with
available time clock events.
Function & Meeting Rooms
shall have 4 scene programmable dimming control with individual zone control and
vacancy sensor. If motorized shades are included they must integrate with lighting
controls in the space.
External Areas
Site and Car Parking: Photocell connected to BAS.

Figure 2: Typical Function Room Lighting Control Locations
Figure 3: Typical Board & Meeting Room Lighting Control Locations

12. Distribution Cabling and Busbars
Design Description
Cabling
The insulation to power cables or other cables installed in plant room must be in
elastomer (cross-linked polyethylene).
— The insulation of small power cables shall be low smoke halogen free.
— The power and control cables shall be labelled at all relevant location.
— The main distribution cables must not be run through high fire risk zone. If this is
unavoidable, they must be run in two-hour fire-resisting conduit.
In undecorated zones, all the cables must be installed:
— On cable trays (when the quantity justifies their use) hot-galvanised or made from
stainless steel wire with 25% spare capacity.
— In conduit or trunking (when there are few cables),
— It must be forbidden to lay cables directly in false ceilings or attached with collars.
In decorated zones, the cables must be:
— Chased into slabs, ceilings or partitions.
— Run in decorative skirting ducts or trunking.
Chasing into the partitions between bedrooms must be forbidden in order to avoid a
reduction in sound insulation; cables must be run in skirting ducts.
Busbar
Busbar distribution networks only permitted for main vertical and horizontal distribution
only and must be supplied from a single manufacture, mix-and-match busbar
components is not permitted. Busbar networks to meet the following base requirements:
— All conductors to be copper, either busbar of cable cores. Aluminium conductors are
not permitted.
— End feed units and tap-offs to be compatible with main distribution system.
— Busbars to be sized for fully assessed load demand with 20% spare capacity.

— Fixings and jointing methodology to be strictly in accordance with manufacturers

recommendations.
— Any damaged, cracked/dented sections must be removed and replaced.
General
In plant rooms the cables and conductors must be provided with mechanical protection.
Junction boxes must be accessible for maintenance purposes.
Cables supplying emergency installations must be fire-resistant and in compliance with

life safety section (above).
All cable calculations (in particular power tables, cable sizing and protection selection)
must be by propriety software, such as CANECO, ETAP or equal in accordance with local
regulations.

13. Earthing and Bonding

To provide an earthing and bonding system to reduce life risk from electric shock, by limiting
the potential of current carrying conductors forming part of the system and, non-current
carrying metal work associated with equipment, apparatus and appliances.
The supply system earthing must include requirements for the multiple earthing of Low
Voltage (LV) systems and for the use of Protective Multiple Earthing (PME).
Design Compliance
Low voltage systems’ earthing requirements must comply with the following:
— Install a TN-C-S system where the neutral and protective functions are combined in a
single conductor but only in one part of the system.
— TN- C must apply from the Low Voltage General Board (LVGB) to feed power loads
and panel boards (3 phases + PEN).
— TN-S must apply to feed lighting, sockets and small power loads (3 phases + N + PE).
— This type of distribution commonly called protective multiple earthing is TN-C, the
arrangement in the installation being TN-S. This arrangement is the ACCOR group
International preference.
— A main earth bar must be inside the electrical switch room connected to the general
earth.
— The general earthing resistance must be less than 2 ohms.
— Separate earth cables as required to be run to special equipment with a minimal

section of 16mm².

14. Lightning Protection

A risk analysis must be undertaken to determine the need for a lightning protection system.
If deemed necessary, the hotel structure must be equipped with a lightning protection
network in accordance with BS EN/IEC 62 305-1 (62 305-2 for Risk Management).
In non-existence of a risk analysis, the lightning protection must be installed.
The system must be fully tested in accordance with BS EN/IEC 62 305-1. Subject to an
agreement with the regional electricity Supply Company, the lightning protection system must
be cross-bonded to the main system’s earth disconnection bar.
This package forms part of the electrical package, and the electrical contractor must appoint a
specialist to undertake the design and installation of this aspect of the works.
15. Acoustics

Plumbing & Drainage

Plumbing & Drainage | Technical Document
General Requirements | 1. Water Supply Quality | 2. Water Supply | 3. Non-domestic Water Supply
4. Monitoring Water Consumption | 5. Water Distribution Network | 6. Water Conditioning / Softening
7. Domestic Hot Water Supply | 8. Domestic Hot Water Plant | 9. System Balancing & Commissioning
10. Above Ground Foul, Grey & Surface Water Drainage | 11. Acceptance Testing | 12. Acoustic Levels
13. Hygiene Design Criteria of Equipment
Design Criteria
1. Minimum Requirements: This document establishes minimum Accor requirements and is
not intended to provide complete design solutions to project specific situations.
2. Deviations: Submit proposed deviations for systems, equipment or manufacturers in

writing to Accor Design and Technical Services Department for approval. The Plumbing
and Drainage sheet within the MEP checklist should be used to highlight, track and record
agreement for any deviations from the standards.
3. Documentation: Clearly identify on the design drawings systems and equipment required
by this document and provided by the contractor.
Codes & Standards

1. Governing Regulations: If local governing regulations conflict with Accor Design Standards
contact Accor Design and Technical Services for resolution.
2. Sanitation: Comply with sanitation standards to safeguard the water supply, drainage and
food service equipment.
System Design
Design systems in accordance with EN Standards / CIBSE / ASHRAE /ASPE and / or local code
and regulatory requirements.
Where Accor requirements exceed local code compliance, Accor requirements must be met.
Sustainability and Energy Efficiency in Action

In the wake of the 21st climate change conference, and strengthened by the lessons drawn
from our Planet 21 initiative, we formulated our vision for 2020 with an enhanced Planet 21 –
2016 | 2020 and future versions under development.
Zero carbon, zero waste, as well as increasingly controlled water consumption is the target
Accor has set for its buildings. This is just the beginning. We will not stop there.
Breaking new ground and driving change to positive hospitality through a new 5-year plan.
We are leading innovation and accountability generating wealth, sustainably and limiting our
negative impacts.
Planet 21, enriching the AccorHotels brand

Energy Efficiency
Accor adheres to all regulatory requirements and where feasible best practice
recommendations with regards to energy efficiency.

Where regulatory requirements and best practice guidance is not available, as a minimum,
design plumbing systems in compliance with CIBSE Energy Efficiency in Buildings.
Renewable Energy
As part of the design process, investigate the use of alternate or renewable energy options,
include but are not limited to solar and ground source heat pumps for hot water and
swimming pool heat.
Renewable energy systems and generation should be incorporated where the benefit the
hotel operations and running costs.
Water Efficiency
Accor adheres to all regulatory requirements and where feasible best practice
recommendations with regards to water efficiency.
Where regulatory requirements and best practice guidance is not available, as a minimum,
design plumbing systems in compliance with CIBSE Water Efficiency recommendations.

1. Water Supply Quality

Domestic water supplies to all washbasin taps, shower taps etc. must be free from E.coli,
legionella and pseudomonas. Water must be fully drinkable and meet the mineral content
limits of the EU Drinking Water Directive and World Health Organisation (WHO) standards for
water quality. An overview of critical elements is provided indicated in Table 10 below.
Table 10: For this purpose, a specific water treatment unit may be necessary.
PARAMETER WHO DRINKING WATER DIRECTIVES (EU)
Acrylamide 0.0005 0.0001
Aluminum 0.2
Ammonium 0.5
Antimony 0.02 0.005
Arsenic 0.01 0.01
Benzene 0.01 0.001
Benzo(A)Pyrene 0.0007 0.00001
Boron 0.5 1
Bromate 0.01 0.01
Cadmium 0.003 0.005
Chloride 250
Chromium 0.05 0.05
Copper 2 2
Cyanide 0.07 0.05
1,2-Dichloroethane 0.03 0.003
Epichlorohydrin 0.0004 0.0001
Fluoride 1.5 1.5
Hydrogen Ion Concentration >=6.5 And <=9.5
Iron 0.2
Lead 0.01 0.01

PARAMETER WHO DRINKING WATER DIRECTIVES (EU)
Manganese 0.4 0.05
Mercury 0.006 0.001
Nickel 0.07 0.02
Nitrate 50 50
Nitrite 3 0.5
Odour / Colour / Taste / Turbidity Inoffensive
Pesticides 0.0001
Polycyclic Aromatic Hydrocarbons 0.0001
Selenium 0.01 0.01
Sodium 200
Sulphate 250
Tetrachloroethylene 0.04 0.01
Trichloroethylene 0.02 0.01
Trihalomethanes-Total 0.1
Tritium 10000 Bq/L 100 Bq/L
Vinyl Chloride 0.0003 0.0005
Design Compliance
To maintain water quality and prevent risk of contamination the guidance and
equipment noted below should be followed and provided.
1. Where results of water sample tests indicate higher contaminant levels, incorporate
appropriate water treatment into the supply system.
2. Provide packaged 3-stage Point-of-Entry (POE) water purification system capable of

removing particulate matter down to 3um and containments down to .001 to achieve
a chemical-free 4 log reduction of virus and particulate matter.
3. Provide UV filtration at point of entry capable of 99.99% removal of legionella prior to

entering the water storage tanks.

4. In areas of high calcium content and high TDS, provide water softening to the
incoming water supply for treatment of all water.
5. In areas of high mineral content, where treatment is required, provide active carbon
filters for taste and odour control.
6. For ice machines, food production and hydration stations, provide inline filtration
for removal of microbiological content, viruses, bacteria, trace minerals, and other
contaminants. Filter to permanently bond debris to prevent contaminant released.
7. All filters should be capable of automatic backwash to minimise maintenance

requirements. Where auto-backwash filters are not available, cartridge filters with
remote monitoring may be considered.

2. Water Supply
The technical design of the water supply must incorporate the following performance criteria:
— Water must be available at all times (24/7 365 days per year).
— In locations where the mains water supply is unreliability or has unacceptable low pressure,
water storage tanks with booster pumps must be provided.
— In locations where direct mains fed systems are achievable, a system to disconnect the
water supply from the public mains supply must be installed.
Design Compliance
Where water supplies are proven to be either unreliable or insufficient to supply the
required flow rate and pressure, water supplies are to be provided via cold water storage
tank and booster pump.
Where cold water storage tanks are provided, they must be in accordance with the
following criteria:
1. Minimum two (2) equally sized independent cells each with a lockable cover. As a
minimum each cell is to provide 65% of total storage requirement.
2. In areas where water supply is unreliable and sporadic, 7-day bulk raw water storage
externally should be provided. In turn the raw water bulk storage tank will supply
treated water day tanks sized in accordance with the above.
3. Inlets and outlets are to be located at opposite ends of the tanks.
4. Incorporate temperature probe to monitor stored water temperature and report to

the BMS.
5. Glass-reinforced plastic (GRP) insulated tank sections suitable for drinkable water
supply. Where concrete tanks are provided, these are to be provided with a smooth
floated finish and should be lined with butyl liner to prevent contamination and
maintain water quality.
6. Provide a minimum of 520 litres storage per guestroom per day plus catering
demand.
a) For resort properties provide 720 litres storage per guest room per day.
b) Provide additional storage capacity for catering and

laundry facilities to meet demand.
7. Include audible high and low level alarms interfaced and monitored by the BMS for
local and remote warning.

8. All vents, overflows and warning pipes must be screened to protect against insect or
vermin entry.
9. Inline particle filtration are to be provided on incoming connection to all water storage
tanks.
Where provided, booster pumps must be variable speed drive. To ensure continued
operation in the event of pump failure, these must be provided with a minimum of three-
pumps on a duty-assist-standby arrangement with auto changeover.
Each pump must be capable of suppling 65% of the hotels full demand.
For details of control and monitoring requirements refer to the BMS and detailed sections
below.

3. Non-Domestic Water Supply

Where reclaimed and recycled water systems are provided to limit the size of the water
treatment plant, provide a dedicated non-domestic water system to be used where drinkable
water is not required as described below:
— WC flushing.
— Irrigation.
— Firefighting water tanks.
— Decorative landscaping features, such as ponds (dependent on risk assessment).
— Car park water taps
— Wash-Down Water Taps In Bin Stores And Hard Landscaped Areas.
Design Compliance
1. Non-domestic water must be clear and odourless, meaning a specific water filtration
and treatment may be necessary in depending on initial water quality.
2. Non-domestic water systems must be provided with separate dedicated water

storage tanks and booster pumps.
3. Non-domestic water systems must be installed in alternate pipework materials to

provide clear identification and prevent cross-connection should the system be
repaired or modified at a future date.

4. Monitoring Water Consumption

Water consumption within the hotel must be monitored and reported to ensure the hotel
meets the overall reduction targets set out within Accor Planet 21 initiative. To enable
management and monitoring of water consumption, sub meters must be provided to all major
water uses.
Sub-metering enables monitoring of major users, it also provides notification of problems

within the network and connected equipment that can lead to water wastage including
pipework fracture, plant failure and open taps etc.
As a minimum water sub-meters must be provided to the following:
— Swimming pools and spa’s
— Cooling Towers
— Kitchens
— Laundries
— Water reclamation system back-up supply
— Rainwater harvesting system back-up supply
— Ponds fountains and decorative features
Design Compliance
Where sub-meters are provided, these should be multi-jet type meter with physical
display and pulsed output to allow monitoring by the buildings BMS.
To prevent water wastage through equipment faults, the BMS is to be configured to

allow isolation of water supply to non-critical plant items and hotel areas.
These areas must be agreed with Accor Design and Technical Services.

5. Water Distribution Network

5.1 Distribution Network Design
The distribution network should be designed to deliver wholesome water quickly and
efficiently to the flows rates and pressure outlined above.
The system should be designed to avoid excessive noise and risk of pitting corrosion due to
excessive pressure.
Design Compliance
The system should be designed to ensure velocities are between 1.5m/s minimum and
2.5m/s maximum.
Where flow rates are used in system design and network sizing, to ensure adequate
flow and delivery, refer to German Standard DIN 4708 and Danish Standard DVG 439 or
regional equivalent to ascertain appropriate diversity values.
Distribution networks should be designed in accordance with the relevant CIBSE /

ASHRAE design standards and local code requirements.
5.2 Minimising Contamination Risk

The water distribution network must be designed to deliver wholesome drinkable water
to every fixture throughout the hotel. The network must be designed to prevent risk of
contamination/stagnation/bacterial growth and water damage.
The system must be designed to a simple logical layout and rational and consider the following:
— Prevent risk of proliferation of legionella bacteria and minimise risk.
— Prevent cross-contamination of drinkable and non-drinkable systems.
— Prevent risk of contamination through backflow/back-siphonage at terminal fittings.
Design Compliance
Design system to minimise temperature gains within the system. Where practicable
distribute and deliver water at the following temperatures:
— Cold Water <16 degree C (60 F)
— Hot Water >53 degree C (127 F)

For warmer countries where the incoming water supply temperature regularly exceeds
16 deg C, incorporate additional measure for the prevention and control of legionella
bacteria growth.
There are a number of acceptable water treatment methods including the provision of
either UV treatment systems or chlorine dioxide dosing within the cold-water storage tank.
Treatment methods should be determined based on risk assessment and selected from
one of the following methods listed in order of preference:
1. Low Pressure UV Filtration
2. Medium Pressure UV Filtration
3. UV Titanium Advanced Oxidation Process
4. Automatic Chlorine Dioxide Dosing
The following temperature criteria must be adhered to:
— Permissible temperature rise within cold-water network – 2 degree C (35 F).
— Minimum stored hot water temperature – 60 degree C (140 F).
— Drinking water delivery – 18 degree C (65 F).
Include backflow prevention at various levels. All hand-showers and all water points
capable of connection to a flexible must be equipped with anti-backflow devices.
Where multiple hand showers and ablutions are provided, consider grouping devices on
a system provided with central backflow protection.
Allow isolation of the system into different independent sections with cut-off devices so that
an incident in one part of the installation can be attended to without cutting off the entire
installation. Each guest room is to be provided with its own dedicated isolation valves to
allow single rooms to be taken offline without impact on the remain rooms operation.
In prime areas subject to the successful operation of the hotel including kitchens, guest
toilets, bars and restaurants individual appliance isolation valves are to be provided to allow
single fittings to be taken offline with other fittings are the area remaining operational.
Avoid pipes passing over electrical distribution boards or through electrical switch rooms,
Including MDF, MPOE & IDFs Pipes & drains. Where this cannot be avoided, install a wide
pan with drain.
A/C chilled water lines to have a wide tray if passing over critical areas
On completion of testing and commissioning, the entire system must be chlorinated and
flushed prior to handover. Within the hand-over documentation, provide certification of
chlorination and final water analysis to demonstrate clean and contaminant free system.
* In locations where stored water temperature is higher than 18 deg C, provide drinking
water coolers incorporating UV filtration at point of use.

5.3 System Supply Pressure

The water distribution network is to be designed to maintain safe distribution and supply
pressures within the building.
Pressure differential between hot and cold water systems are to be negated to minimise
temperature fluctuation.
Design Compliance
Ensure domestic hot and cold water is delivered to each point of use at a stable pressure.
Network design to be as follows:
— Stable pressure at terminal fittings of 1.5 bar.
— Differential hot and cold-water pressure minimised to avoid temperature fluctuation.
— Multiple pressure zones:
— Zone 1 = 2.5 bar to 4.5 bar
— Zone 2 = 4.5 bar to 7.5 bar
— Zone 3 = 7.5 bar to 10 bar
— Pressure reducing valves protecting terminal fittings
5.4 System Design Flow Rates

Water conservation and guest experience require careful design consideration to ensure
relative balance between the two.
The system is to be designed to ensure flow rates are appropriate for a Premium or Luxury
branded hotel experience, while not being excessive to reduce water wastage.
Design Compliance
The domestic water systems Hot water and cold water flow rates must align with Accor
Planet 21 initiative and must not exceed the following:
Fixture /Appliance Flow Rate (l/s Flow Rate (L/min)
Overhead Shower 0.233 14
Hand Shower 0.133 8
Wash Basin 0.066 4
Bath (280 litres capacity) 0.4 24

WC Cistern 0.12 7
(6/4l dual flush maximum)
WC Flush Valve As manufacturers As manufacturers

requirements requirements
Ablution Hose 0.066 4
Sanitary fittings and brassware must be selected and specified must be appropriate for
the required flow rates and incorporate internal flow control measures. Provide dedicated
isolation / servicing valves directly before each individual fitting.
** Flow limiting devices installed prior to the fitting are not permitted.
5.5 Pipework Materials

All pipework materials and fittings must be of correct grade and quality for use within
drinkable domestic water distribution systems to maintain water quality throughout the
distribution network.
Design Compliance
Approved materials for use within the domestic hot and cold-water network are:
— Copper tube to BS EN 1057 – R250/R290 with lead-free solder or Pressed copper

fittings.
— PEX (cross-linked polyethylene) with pressed fittings.
— Stainless steel piping with pressed fittings and pressure ratings equivalent to BS EN
1057 – R250/R290 copper.
— High Pressure Polyethylene (HPPE) pipe with fusion welded fittings.
— High Density Polyethylene (HDPE) pipe with fusion welded fittings.
— Medium Density Polyethylene with compression or fusion-welded joints and fittings

for below ground use only.
Network design must include appropriate thermal expansion measures to limit risk of
damage.
Where pipes are installed close to vegetation, provide root barriers to protect the pipe
from root growth and damage.
* Accor approval must be sought where alternate materials are proposed.

6. Water Conditioning / Softening

Reducing the risk of scale formation within the hot and cold water systems provides a number
of benefits to the hotel. Control of scale can:
— Extend the lifespan of plant and equipment.
— Reduce scale formation on glass screens.
— Reduce use of cleaning chemicals.
— Reduce system maintenance.
Dependent on results of water analysis, in the first instance water conditioning should be
considered to reduce scale formation to minimise wastage of water through backwash cycles.
Design Compliance
To determine the requirement for water conditioning, water hardness should be
included in the initial water sample referenced under item 7.2.2. Consideration of water
conditioning is to be in accordance with the following:
Kitchen & Laundry
— Condition hot water if water analysis indicates more than 85 ppm.
Hot Water
— Condition hot water when hardness exceeds 105 ppm.
Where the water sample confirms excessive hardness (220 ppm or above), water
softening or alternate verified methods of scale control are to be considered.

7. Domestic Hot Water Supply

The technical design of the water supply must incorporate the following performance criteria:
— Domestic hot water must be available at all times (24/7 365 days per year).
— Designed to prevent any risks of legionella and/or microbe development.
— Designed as a circulated return system. * Trace heating is not permitted
— Circulate continuously at sufficient speed and balanced across all risers.
— Limit dead ends to less than 3 litres of uncirculated water
— Distribution pipes must be fully insulated.
— Limit heat transfer to cold water pipework. (i.e. in horizontal runs located hot water above cold).
Hot water circulation systems must designed to ensure hot water is delivered at the outlet
within 10-seconds of the outlet being opened.
Design Compliance
Generally the domestic hot water systems must be designed in accordance with EN
Standards for potable water supplies within buildings. To ensure adequate control for the
prevention of legionella the following system temperatures must be achieved:
Hot water is to achieve delivery at the required temperature within 10-seconds of tap opening.
Area Temperature
Production and storage 65°C (149°F)
Circulated return to water heater 55°C (131°F)
General distribution 55°C (131°F)
Kitchen distribution 60°C (140°F)
Thermostatically blended outlets 50°C (122°F)
Laundry facilities 70°C (158°F)
To allow for periodic thermal shock treatment as part of the legionella management the
hot water system must be capable of raising and circulating temporarily at 70°C.
* All guest showers, wash hand basins and baths intended for guest use are to be
provided with thermostatic mixing valves. Valves should be rated to shut-off hot water in
the event of cold-water failure to prevent risk of scalding.

8. Domestic Hot Water Plant

8.1 Water Heaters
To ensure availability of domestic hot water at all times hot water generating plant must be
designed and specified to allow for maintenance in case of unit failure.
A minimum of two units must be provided each capable of supplying 65% of the full peak load.
Design Compliance
There are a number of domestic hot water generation methods suitable for the
hotel; these include instantaneous on-demand water heaters, plate heat exchangers,
modulating gas-fired water heaters, and hot water storage calorifiers supplied from the
main heating plant.
Swimming pools are to be provided with their own dedicated water heating methods or
supplied directly from the main heating systems. Swimming pool heaters are not to be
connected to the domestic hot water systems.
The most appropriate method for sizing hot water demand and plant should be selected,
for each recommended method the following criteria should be met:
Instantaneous water heaters
— Sizing Method: Instantaneous water heaters are sized to comply with Manufacturer’s
Guaranteed Sizing Method.
Plate heat exchangers
— Sizing method:
— For select service hotels generally recover 15 litres per guestroom per hour at 55°C
rise plus required litres per hour recovery based on actual kitchen equipment
selections.
— For full service and resort hotels, water heater sizing must include additional
allowances for catering and laundry usage.
Gas fired water heaters
— Sizing Method:
— For select service, full service and resort hotels gas fired water heaters are sized to
comply with Manufacturer’s Guaranteed Sizing Method.

Storage calorifiers
— Sizing Method:
— For select service hotels generally provide 38 litres per guestroom, catering
allowance to be based on actual kitchen equipment selections. Primary heating
circuit load to achieve calculated recovery period.
Dependent on final selection of hot water generation, additional design guidance

provided by CIBSE / ASHRAE must be followed.
Thermal efficiency of hot water generation plant to be a minimum of 96%.
* Hot water plant is to carry an appropriate Energy Performance Certificate in accordance

with EU and other local Directives and requirements.
** Outline sizing must be confirmed by detailed design calculations.
8.2 Circulating Pumps

Duplex wet rotor circulator pumps with integral VFD, premium efficiency motors and pre-
programmed system controls that allow for alternation on alarm and time, and automatically
adjusts to maintain desired hot water return temperature.
Design Compliance
Circulating pumps are to be provided as 100% redundancy within the system.
Pumps are to be provided in duplicate, each pump capable of 100% full load, with BMS
controlled auto-changeover to alleviate risk of stagnation and bacterial growth within the
circulating pumps.
In regions where regulations prohibit the use of duplex circulating pumps within domestic hot
water systems, a spare circulating pump must be maintained on site at all times to facilitate
speedy replacement.

9. System Balancing and Commissioning

On completion of the works, the entire domestic hot and cold water systems must be fully
commissioned, balanced, disinfected and set-to operation under the dictates of the criteria
outlined above. Hot water generation and circulation must be fully operational under BMS
control.
Design Compliance
As part of the commissioning and setting to work prior to handover the following
activities and certification must be provided.
— Chlorination and laboratory water sampling certification demonstrating zero

legionella and e-Coli presence in both hot and cold water systems.
— Commissioning record sheets detailing flow rates achieved and balancing valve
settings
— Recorded hot water delivery times at various outlets
— Recorded hot and cold water temperatures at outlets
— Domestic water risk assessment detailing sentinel points and high risk fittings. The
risk assessment will also include recommendations and requirements for managing
legionella within the system.
As part of the handover procedure, the above must be demonstrated and witnessed by
the Accor opening representative.

10. Above Ground Foul, Grey and

Surface Water Drainage
10.1 General Requirements
The hotel is to be provided with a complete above ground foul water drainage system
discharging via a below ground drainage network to a public sewerage system. The above
ground foul water drainage system is to be vented to atmosphere to provide adequate
ventilation within the system to prevent loss of trap seal.
Design Compliance
Dependent of region the above ground drainage network is to be designed and installed
in accordance with local code requirements and the following:
— BS EN 12056-2000 – Gravity Drainage Systems Inside Buildings
— ICC International Plumbing Code 2018
— ASPE Plumbing Engineering Design Handbook Volumes 1 – 4
— CIBSE Guide G
10.2 System Arrangements

The above ground foul and grey water drainage systems must account for the following:
— Water conservation: consider greywater recycling to reduce potable water demand and
limit volume of water discharged from the hotel.
— Prevent pollution: water from car parks (internal and external) must be decanted and
separated through an oil separator.
— FOG Control: grease separator must be installed on kitchen drains.
— Lint filters must be included on the laundry equipment discharge connections.
— Appropriate ventilation: the concept for ventilation of the drainage systems must eliminate
all risks of bad smells in the hotel

Design Compliance
Foul and waste (grey) drainage design must comply with the following criteria:
— WC connections should be rigid connectors, flexible connectors are not permitted.
— Provide a minimum gradient of 2% in horizontal runs.
— Provide rodding points at end of main run, changes of direction and every 25m in
long runs.
— Conceal pipework in public areas and in food preparation areas, provide appropriate
access hatches for maintenance.
— Drainage is not permitted to pass over electrical distribution boards or through

electrical switch rooms.
— Gravity system to be provided from upper levels and guest rooms, sewage lifting
plant is only permitted for basement levels below the public sewer.
— Primary ventilation must be provided terminating at roof level to ensure adequate

ventilation of the below ground drainage systems.
— No pipework permitted in the bedrooms (not even encased).
— Where external landscaping and gardens are provided, grey water should be
recovered, treated and stored for irrigation. Other usage for a non-potable water
network should be considered.
— Access and cleaning hatches to be provided in the vertical stack at every floor level
and all changes of direction in suspended horizontal runs.
Surface water drainage design must comply with the following criteria:
— Where landscaping and gardens are provided, rainwater should be harvested, filtered
and stored for irrigation. Other uses for a non-potable water network should be
considered.
— Rainwater downpipes should be run external to the building envelope; unless severe
local weather conditions (heavy or long frost in winter, for example) or architectural
constraints dictate otherwise.
— Provide a minimum gradient of 2% in horizontal runs.
— Provide rodding points at end of main run, changes of direction and every 35m in
long runs.
— Conceal pipework in public areas and in food preparation areas, provide appropriate
access hatches for maintenance.

— No pipework permitted in the bedrooms (not even encased).
— Drainage is not permitted to pass over electrical distribution boards or through

electrical switch rooms.
— Pipes must be insulated to prevent condensation risks (over suspended ceilings).
— Water must be evacuated by gravity.
— Rainwater pipe minimum diameter: 100 mm.
— Access and cleaning hatches to be provided in the vertical stack at every floor level
and all changes of direction in suspended horizontal runs.
— Where drainage discharge cannot be achieved by gravity connection to the local

public sewer, sump pumps or sewage ejectors are to be provided. In this instance,
the system should be split where possible to ensure as much gravity discharge as
possible i.e. from the upper levels.
— Sump pumps and sewage ejectors are to be provided in duplicate in a duty-standby/

assist arrangement with auto changeover. Each pump or ejector is to be capable of
handling 100% of the systems discharge requirements.
* To ensure continued operation in the event of power failure, sump pumps and sewage
ejectors must be provided with full generator back-up.
** Drainage passing through electrical switch rooms is not permitted. Where the layout
of the hotel does not permit this to be avoided, drainage must be installed as a ‘joint-free’
pipe-in-pipe arrangement crossing directly through the switch room or with drip trays
that discharge externally of the room to avoid water entering electrical equipment.
*** Where joint-free pipework cannot be achieved distribution panels must be housed
within a waterproof enclosure or alternatively must be waterproof rated to IP65.
**** Where grease separators are provided for FOG control, these must be located outside
of kitchen and food-prep areas in an accessible location for cleaning and maintenance.
Where possible grease separators should be located in an accessible area within a
dedicated technical room below the kitchen and area being served or prior to kitchen
drainage discharge from the property.
***** To protect the drainage systems from ingress of fuel and oil spillage, oil / fuel
separators are to be provided in all parking areas and loading docks. Where loading
docks and parking areas and adjacent a single central separator may be considered.
Oil / fuel separators should be located externally in an accessible location so as not to
interrupt use of parking and loading docks during maintenance periods.

10.3 Sanitary fixtures

Sanitary fixtures and taps must be of high quality and appropriate to the style of interior design
and architecture.
For the purposes of planning, the following should be considered.
Design Compliance
For the purposes of planning, the following provisions should be considered:
Guestrooms:
— Toilets
Must be a dual flush cistern or valve – Not to exceed 6 litres (1.3 Gallons) per full flush
and 3 litres per (0.65 Gallons) half flush.
— Taps of washbasin
Must be a mixer tap with temperature limiter integrated – Flow rate not to exceed 4
litres (0.87 Gallons) per minute.
— Taps of shower
Must be a thermostatic mixer – Flow rate not to exceed 12 litres (2.6 Gallons) per
minute.
Public restrooms:
— Washbasin and urinal taps
Washbasin taps must be a mixer tap with temperature limiter integrated with
automatic electronic control – Flow rate not to exceed 4 litres (0.87 Gallons) per
minute.
— Urinals
Flush must automatic electronic control not to exceed 1-litre (0.22 Gallons) maximum
flush per urinal.
— Toilets
Must be dual flush – Not to exceed 6 litres (1.3 Gallons) per full flush and 3 litres per
(0.65 Gallons) half flush.
* Refer to 1P.8 Domestic Hot Water Supply Design Compliance for further details.

10.4 Foul and Surface Water discharge flow rates

The discharge flow rates from sanitary appliances and surface water drainage are to be
calculated in accordance with local regulatory and design requirements for the region the hotel
is located.
Design Compliance
Dependent of region the discharge flow rates should be calculated in accordance with
local code requirements and the following:
— BS EN 12056-2000 – Gravity Drainage Systems Inside Buildings
— ICC International Plumbing Code 2018
— ASPE Plumbing Engineering Design Handbook Volumes 1 - 4
— CIBSE Guide G
The following provide a minimum requirement where local guidance is not available.
— Bathtub 0.50 l/s (0.11 g/s)
— Shower 0.40 l/s (0.09 g/s)
— Washbasin 0.30 l/s (0.065 g/s)
— Bidet 0.30 l/s (0.065 g/s)
— Water closet 2.00 l/s (0.44 g/s)
— Urinal 0.30 l/s (0.065 g/s)
— Floor gulley 2.50 l/s (0.55 g/s) minimum

(as manufacturers requirements of equipment served)
10.5 Above Ground Drainage Materials

The selection of drainage materials should consider noise and acoustic break-out, availability in
the local market, robustness of material and longevity.
Drainage systems are to be installed in accordance with the manufacturer’s recommendations

and incorporate all thermal expansion requirements.
Where drainage is installed in noise sensitive areas, consult with manufacturer with regards to
acoustic performance.
Provide all manufacturers recommendations to reduce noise break-out and achieve required
noise levels specified by the Acoustic Consultant.

Design Compliance
Materials considered suitable for the above and below ground drainage systems are:
Main stacks and high level drainage runs
— Cast/ductile iron pipe with mechanical joints and fittings
— High density polyethylene (HDPE) pipe with fusion welded joints and fittings
Branch connections and soil/waste pipes
— uPVC pipe with solvent cement joints and fittings
— MuPVC pipe with solvent cement joints and fittings
Internal surface water drainage
(Schedule 40 or Schedule 80)
External surface water drainage
— Materials as specified by the architect, materials may be zinc, powder coated

aluminium etc.
Underground foul and surface water drainage
(Schedule 40 or Schedule 80)
* Push-fit joints are not permitted in any part of the hotel.
** Alternate systems including vacuum systems to be discussed with Accor Design and
Technical Services

10.6 Drainage Gullies in Bathrooms

Floor drainage gullies in bathrooms are not permitted and are to be avoided where possible.
Design Compliance
Where floor gullies in bathrooms are required by local regulations, these should be of the
waterless odour stop type. Suitable manufacturers and product reference are:
— Waving Building Products – HepVO waterless trap
— Blucher removable trap with odour stop: Type no.: 503.001.110
* Alternative products can be proposed but they must be similar or equal to th above,
and must be approved by Accor D&TS. Drainage gullies must be connected to waste
water from sinks, WHB’s, showers, baths.

11. Acceptance Testing

11.1 Requirements
The building service systems must be fully tested and commissioned prior to offering up for
witnessing to Accor Design and Technical Services.
To ensure systems are commissioned to internationally recognised standards and practices, the
procedures detailed in the following CIBSE Commissioning Codes or ASHRAE equivalent codes
must be adhered to:
— CIBSE Commissioning Code M - Commissioning Management
— CIBSE Commissioning Code W - Water Distribution Systems
Design Compliance
1. Acceptance: Prior to occupancy implement an acceptance testing process that

tests, verifies, and documents the functional performance, adjustments, settings,
calibration, and programming of all systems, equipment, and devices, furnished and
installed under this document to ensure their proper and efficient operation per
manufacturers’ and engineers’ specifications, ratings, and capacities.
2. Acceptance Representative: The acceptance or commissioning agent shall be a third

party firm not connected with the prime, mechanical, or electrical contractor.
3. Acceptance testing process is completed when the required documents are

submitted and approved.
4. Acceptance Testing Level: Perform Acceptance Testing on all building systems as

defined by CIBSE Standard for the Design of High Performance Green Buildings
and include required prestart, start-up and verification checklists. Additional
documentation water test and balance reports, operating & maintenance manuals,
highlighted manufacturer cut sheets, Record “As-Built” documents in pdf format, and
warranties on all equipment.

12. Acoustic Levels


These substances or materials, or impurities associated with them, must not be released
directly or indirectly into the water intended for human consumption compounds in
concentrations higher than necessary for the purpose of their use including:
— The taste
— The appearance
— The odour
— The food quality
The components of the equipment must not undergo any deterioration that could impair
the performance of the product. Materials without sufficient resistance to corrosion must be
protected so that they do not present a health risk.

Acoustics

Acoustics | Technical Document
General Requirements | Acoustics Design Criteria | 1. Building Envelope | 2. Public Areas | 3. Guest Room Areas
4. Spa & Fitness Areas | 5. Heart Of House Areas | Noise & Vibration Control Design Guidelines | 1. Architecture
2. HVAC Systems | 3. Plumbing Systems | 4. Electrical Systems | 5. Elevator Systems
The Environment and The Guest Experience
Nothing says quality like quiet. Therefore, with the guest experience in mind, there are four
main goals the design team must address from the onset of the project:
1. Design guest rooms that are aesthetically pleasing while providing privacy, safety and a
calming environment, which encourages guests to feel relaxed and comfortable so that
they enjoy their stay and are more apt to return.
2. Design multi-purpose meeting spaces with acoustical environment and speech

intelligibility levels appropriate for meetings and receptions, both large and small, where a
variety of communication styles can be effectively used and the sense of intimacy between
presenter and audience can be experienced.
3. Design food and beverage spaces that create a comfortable and safe environment for
diners and employees, free of distractions from kitchen noise, outdoor noise and noise from
nearby conversations.
4. Design a soothing, peaceful and calm environment for a true spa experience, without
distracting noise from adjacent spaces, from one treatment room to another and from
external noise sources (such as street traffic).
In order to achieve these goals, there are several noise/vibration control and acoustics-related
issues that must be addressed, regardless of the size of the property being designed.
These include, but are not limited to:
— Noise transmission between guest rooms
— Poor speech intelligibility in meeting spaces
— Mechanical noise from HVAC elements
— Elevator vibration in guest room and meeting spaces
— Plumbing noise
— External noise from adjacent roads and/or airport, etc.
While the perceived unwanted sound and vibration varies, these are typically a result of
airborne or structure-borne transmission. Regardless of the source of noise/vibration and
the transmission method, three main approaches (listed in order of cost-effectiveness) are
commonly used to mitigate noise and vibration:
1. Control at the noise source location,
2. Modify the transmission path,
3. Control at the listener.

The cost/benefit of each approach must be carefully considered by the design team with
guidance from the project acoustical consultant.
The fundamentals of good acoustics are well understood for many years, but the challenge
remains to harness the physics of sound in the service of architecture.
This section has the following objectives:
— Provide a set of performance parameters to be adopted by the design team at the onset of
the project.
— Provide practical design guidelines specific for each of the disciplines that are most
affected by acoustics and noise/vibration issues – architecture, interior design, mechanical,
electrical, plumbing and structural.
— Provide generic details that can be adapted and incorporated in the design documents as
appropriate.
This section was written with the understanding that a bona fide acoustical consultant,
member of the National Council of Acoustical Consultants or similar association, will be
engaged as part of the design team for the entire duration of the project.

Acoustics Design Criteria
1. Building Envelope
Curtain Wall
The design of curtain walls must ensure that internal noise levels associated with road traffic,
railways and aircraft do not exceed figures on Table 11.
Table 11: Internal noise limits due to exterior noise sources.
HOTEL SPACE DESIGN RANGE L Aeq,T(DB)
Lobby and Circulation 35 ~ 40
Food and Beverage 40 ~ 50
Retail 45 ~ 55
Pre-function 40 ~ 45
Ballrooms 30 ~ 35
Meeting Rooms 30 ~ 35
Boardrooms 30 ~ 35
Guest rooms 30 ~ 35
Guest Corridors 40 ~ 45
SPA Treatment Rooms 30 ~ 35
Administrative Offices 45 ~ 50
Heart-of-House Areas 45 ~ 55

2. Public Areas
Lobby and Circulation Spaces
Design Considerations
Since the design of the hotel entrance must welcome and inspire guests and creating a
memorable sense of arrival and departure, noise and vibration levels must be controlled
accordingly.
Finish material selection shall take into account the need to achieve a balance between sound
absorptive, reflective and diffusive surfaces and match the guest visual experience with
appropriate room acoustics.
Mechanical Noise Criteria
Noise levels associated with mechanical, electrical and plumbing systems shall not exceed
RC35~40(N) or NC35~40.
Airborne Sound Isolation Criteria
External walls shall be designed to ensure that internal noise levels do not exceed LAeq,T35~40.
Internal walls between Lobby and Heart-of-House areas shall provide airborne sound isolation
equivalent to NIC50 or better.
Internal walls between Lobby and food and beverage spaces shall provide airborne sound
isolation equivalent to NIC50 or better.
The project acoustical consultant shall advise the design team on the appropriate wall and
door types required to meet the applicable transmission requirements.
Impact Noise Criteria
Although unlikely, when lobby and circulation areas are above meeting spaces and/or guest
rooms, impact noise isolation must be at least IIC65.
Vibration Isolation Criteria
Mechanical isolation systems shall be designed by the project acoustical consultant to ensure
that both vertical and horizontal vibration dose value (VDV) levels experienced in the lobby
areas due to operation of building services equipment will not exceed 0.4m/s1.75.
Reverberation Time
The average reverberation time (RT60) between 500 and 2000 Hertz shall be 1.5 seconds or
less.

Food and Beverage Spaces

Considering that the Food and Beverage spaces shall provide an active dining experience for
hotel guests and visitors from surrounding communities, the flexible, inviting and comfortable
ambience created by the design team must be complemented with appropriate noise and
vibration control features.
Finish material selection shall take into account the need to achieve a balance between sound
absorptive, reflective and diffusive surfaces and match the guest visual experience with
appropriate room acoustics.
The project acoustical consultant shall verify that the interior design will allow for guest
conversations at normal levels while background noise build-up is kept at minimum and a
minimum of privacy is maintained.
RC35~40(N) or NC35~40.
External walls shall be designed to ensure that internal noise levels do not exceed LAeq,T
40~50.
Internal walls between food and beverage spaces and Heart-of-House areas shall provide
airborne sound isolation equivalent to NIC50 or better.
Internal walls between food and beverage spaces and lobby/circulation spaces shall provide
airborne sound isolation equivalent to NIC50 or better.
Although unlikely, when are above meeting spaces and/or guest rooms, impact noise isolation
must be at least IIC65.
that both vertical and horizontal vibration dose value (VDV) levels experienced in the guest
areas due to operation of building services equipment will not exceed 0.4m/s1.75.
Reverberation Time
The average reverberation time (RT60) between 500 and 2000 Hertz shall be 1.2 seconds or less.

Retail Spaces
Acoustical requirements for retail spaces are intended to provide guests with a level of
acoustical comfort that is consistent with other areas of the hotel.
RC35~40(N) or NC35~40.
Walls between retail spaces and public circulation areas spaces shall provide airborne sound
Retail spaces located above meeting spaces, Spa treatment rooms and other noise sensitive
areas shall require impact noise isolation of at least IIC65.
Ballrooms
Proper room acoustics and low background noise levels are crucial elements for the success of
the events taking place in these flexible spaces; without them the sense of intimacy between
presenter and audience cannot be experienced and effective communication is compromised.
Thus, the design of Ballroom spaces shall result in an acoustical environment and speech
intelligibility levels appropriate for business meetings and conferences where variety of
communication styles can be effectively used, as well as social functions for multiple groups of
varying sizes.
RC30~35(N) or NC30~35.
If any of the Ballroom perimeter walls are external walls, these shall be designed to ensure that
internal noise levels do not exceed LAeq,T 30~35.
Internal walls between Ballroom and Heart-of-House areas shall provide airborne sound
Internal walls between Ballroom and pre-function areas spaces shall provide airborne sound

The project acoustical consultant shall advise the design team on the appropriate permanent
wall and door types required to meet the applicable transmission requirements.
Ballroom operable partitions shall be manually operated and have a sound isolation
performance equivalent to NIC50 or better.
The manufacturer shall provide field performance guarantee. Compliance with isolation
requirements must be field verified by the project acoustical consultant.
In the unlikely scenario where Ballroom are located above meeting spaces or other noise
sensitive areas, impact noise isolation must be at least IIC65.
that both vertical and horizontal vibration dose value (VDV) levels experienced within the
Ballroom(s) due to operation of building services equipment will not exceed 0.4 m/s1.75.
Reverberation Time
The average reverberation time (RT60) between 500 and 2000 Hertz shall be between 0.8 and
1.2 seconds when all operable partitions are stored.
For each individual salon, RT60 between 500 and 2000 Hertz shall not exceed
1.2 seconds.
Speech Intelligibility
Speech intelligibility for all possible Ballroom configurations shall be equivalent to STI 0.7 or
better.
The project acoustical consultant shall verify compliance with this requirement
in-situ (for unoccupied spaces) using standards-based measurements for RaSTI (Rapid Speech
Transmission Index) and STI-PA (Speech Transmission Index for Public Address).
The project acoustical and AV consultants shall collaborate to ensure that the combination of
suitable room acoustics and a properly designed sound reinforcement system will provide the
required speech intelligibility levels.
Privacy Criteria
The Privacy Index (PI) for ballrooms shall be 95% or higher which corresponds to an Articulation
Index (AI) of 0.05 or lower.
Pre-function Spaces
Since the Ballroom pre-function area must be designed as an extension of the main Ballroom,
then all acoustical requirements for Ballroom (item above) apply.

Meeting Rooms
Although meeting rooms are intended to accommodate small groups, the importance of
proper acoustical environment and speech intelligibility is basically the same as for ballrooms.
For meeting rooms intended to accommodate video conference requirements, noise levels
associated with mechanical, electrical and plumbing systems shall not exceed RC20~25(N) or
NC20~25. For all other meetings rooms, mechanical noise levels shall not exceed RC25~30(N) or
NC25~30.
If any of the meeting room perimeter walls are external walls, these shall be designed to ensure
that internal noise levels do not exceed LAeq,T 30~35.
Internal walls between meeting rooms and Heart-of-House areas shall provide airborne sound
Internal walls between meeting rooms and pre-function areas spaces shall provide airborne
sound isolation equivalent to NIC54 or better.
Demising walls between adjacent meeting rooms and/or boardrooms shall provide airborne
For meeting rooms located above meeting spaces or other noise sensitive areas, impact noise
isolation must be at least IIC65.
ballroom(s) due to operation of building services equipment will not exceed 0.4 m/s1.75.
Reverberation Time
0.8 second.
Speech intelligibility shall be equivalent to STI 0.7 or better.

The project acoustical consultant shall verify compliance with this requirement in-situ
(for unoccupied spaces) using standards-based measurements for RaSTI (Rapid Speech
Privacy Criteria
The Privacy Index (PI) for meeting rooms shall be 95% or higher which corresponds to an
Articulation Index (AI) of 0.05 or lower.
Boardrooms
Boardrooms shall provide function spaces for executive meetings. Similar to meetings rooms,
proper room acoustics and low background noise levels are crucial elements for effective
communication. These elements become even more important when meetings include
remote attendees via audio and/or video-conference.
Considering that Boardrooms are intended to accommodate video conference requirements,

noise levels associated with mechanical, electrical and plumbing systems shall not exceed
RC20~25(N) or NC20~25.
If any of the boardroom perimeter walls are external walls, these shall be designed to ensure
that internal noise levels do not exceed LAeq,T 30~35.
Internal walls between Boardrooms and heart-of-house areas shall provide airborne sound
Internal walls between meeting rooms and pre-function areas spaces shall provide airborne
Demising walls between adjacent Boardrooms and/or meeting rooms shall provide airborne
For Boardrooms located above meeting spaces or other noise sensitive areas, impact noise
isolation must be at least IIC65.

Boardrooms(s) due to operation of building services equipment will not exceed 0.4 m/s1.75.
Reverberation Time
0.8 second.
Speech intelligibility shall be equivalent to STI 0.7 or better.
The project acoustical consultant shall verify compliance with this requirement in-situ
(for unoccupied spaces) using standards-based measurements for RaSTI (Rapid Speech
Privacy Criteria
The Privacy Index (PI) for Boardrooms shall be 95% or higher which corresponds to an

3. Guest Room Areas

Guest rooms
The acoustical experience required to complement the “Rest and Recover” guest room
concept is a combination of low levels of mechanical noise and vibration and a high degree
of airborne sound and impact isolation. The end result is a calming environment, with proper
degree of privacy and acoustical comfort, which is essential for a restful unforgettable and
guest experience.
Guest room noise levels due to the operation of the HVAC system shall not exceed RC30(N) /
NC30 when the unit is operating at low speed, or RC35(N) / NC35 at medium speed.
External walls shall be designed to ensure that internal noise levels do not exceed LAeq,T 30~35.
Internal walls between Guest rooms, public corridors, elevator shafts and heart-of-house areas
shall provide airborne sound isolation equivalent to NIC52 or better.
Particular attention must be given to interconnecting doors between guest

rooms so that the resulting acoustical performance of wall/door combination is
not compromised.
The project acoustical consultant shall advise the design team on the appropriate permanent
wall and door types required to meet the applicable transmission requirements.
The project acoustical consultant shall perform field testing to confirm compliance of the
selected partition(s) during the model room evaluation process.
For stacked Guest rooms, impact noise isolation must be at least NIC65.
that both vertical and horizontal vibration dose value (VDV) levels experienced in the Guest
room due to operation of building services equipment will not exceed 0.4 m/s1.75. during
daytime and 0.2 m/s1.75 during night-time.
Reverberation Time
The average reverberation time (RT60) between 500 and 2000 Hertz shall be 0.8 second or less.

Privacy Criteria
The Privacy Index (PI) for Guest rooms shall be 80% or higher which corresponds to an
NOTE: It is important to provide a high level of sound attenuation to ensure guest privacy. All
walls between Guest rooms, public corridors, elevator shafts, service areas and Heart-of-House
areas shall have a minimum NIC 52 or better.
— Impact noise isolation for stacked Guest rooms must be NIC65 or better.
— Mechanical noise should be within the limits of the applicable Noise Criteria on Section -
Mechanical Systems.
— Disguise access panels, electrical closets and similar devices.
— All exposed grilles, diffusers, sprinkler escutcheons, speakers, etc. shall be factory painted
to match adjacent surface as per designers’ specifications. Paint all guest facing ductwork
behind grilles and diffusers flat black.
— Paint type shall be low or no VOC.
Acoustical spray-on ceilings or acoustical tile ceilings are not permitted in guest areas.
Corridors and Related Areas

Comments are applicable to guest room circulation, public elevator lobbies, mechanical/
electrical closets, and ice machine rooms.
RC35~40(N) or NC35~40.
Internal walls between guest rooms, guest corridors and related areas shall provide airborne
The project acoustical consultant shall advise the design team on the
appropriate permanent wall and door types required to meet the applicable transmission
requirements.
For stacked guest room corridors, impact noise isolation must be at least NIC58.
that both vertical and horizontal vibration dose value (VDV) levels experienced in the guest
corridors and adjacent areas due to operation of building services equipment will not exceed
0.4 m/s1.75. during daytime and 0.2 m/s1.75 during night-time.

4. Spa & Fitness Areas

Treatment Rooms
RC30~35(N) or NC30~35.
Internal walls between treatment rooms and circulation corridors shall provide airborne sound
requirements.
For treatment rooms located above treatment spaces or other noise sensitive areas, impact
noise isolation must be at least IIC65.
that both vertical and horizontal vibration dose value (VDV) levels experienced within the Spa
treatment rooms due to operation of building
services equipment will not exceed 0.4 m/s1.75.
Reverberation Time
The average reverberation time (RT60) between 500 and 2000 Hertz shall be 0.8 second or less.
Exercise Rooms
RC40~45(N) or NC40~45.
Internal walls between exercise rooms, circulation corridors, and noise sensitive spaces shall
provide airborne sound isolation equivalent to NIC52 or better.

For exercise rooms located above noise sensitive areas of the hotel, impact noise isolation
must be at least IIC65. A floating floor may be required to meet this requirement. The project
acoustical consultant shall specify appropriate solution and advise the design team accordingly.
exercise rooms due to operation of building services equipment will not exceed 0.4 m/s1.75.

5. Heart of House Areas

Office Areas
RC40~45(N) or NC40~45.
Partitions between executive offices, perimeter walls of offices adjoining public areas,
washrooms adjoining offices, Director of Human Resources, and HR
interview room shall provide airborne sound isolation equivalent to NIC48 or better. All other
partitions shall provide airborne sound isolation equivalent to NIC42 or better. The project
acoustical consultant shall advise the design team on the appropriate permanent wall and door
types required to meet the applicable transmission requirements.
Office spaces located above guest rooms and other noise sensitive areas of the hotel, impact
noise isolation must be at least IIC65.
Laundry
While laundry facilities are typically installed on grade, and surrounded by non-sensitive areas,
care must be taken to ensure that airborne and structure-borne transmission to noise sensitive
areas is adequately reduced.
All large washer/extractors units should be equipped with internal suspension systems to
reduce vibration transmission to the structure during extraction mode.
Standard noise control practices should be observed when installing the laundry equipment.
These include de-coupling all plumbing from the structure, sealing properly any penetration in
walls or to the slab above, and using flexible connections between the laundry equipment and
related pipes or fixtures.
Laundry chutes shall be mechanically isolated from the floor slabs and surrounding walls to
minimize noise transmission to adjacent rooms.
Perimeter walls shall provide airborne sound isolation equivalent to NIC48 or better.

Loading Dock
Due to the loading and unloading operations taking place at the loading dock at different
times of the day, noise levels associated with such activities can be disrupting.
The project acoustical consultant shall advise the design team on the most favourable loading
dock location to minimise noise transmission to guest rooms and function spaces.
Service Corridors
RC40~50(N) or NC40~50.
Partitions between service corridors and public areas shall provide airborne sound isolation
equivalent to NIC52 or better.
requirements.
Service corridors located above meeting spaces and other noise sensitive areas of the hotel,
impact noise isolation must be at least IIC65.

Acoustic Design Matrix

Table 12: Acoustic Design Matrix
MECHANICAL IMPACT VIBRATION

AIRBORNE SOUND ISOLATION REVERB SPEECH PRIVACY
NOISE NOISE ISOLATION
CRITERIA TIME INTEL CRITERIA
CRITERIA CRITERIA CRITERIA
EXTERNAL INTERNAL
OTHER
WALLS WALLS
EQUIV EQUIV RT60 EQUIV

DO NOT DO NOT AT DO NOT
OR OR BETWEEN 500 OR
EXCEED EXCEED LEAST EXCEED
BETTER BETTER & 2000 HZ BETTER
PUBLIC AREAS
Lobby and
RC35~40(N) LAeq,T NIC50 or VDV 0.4m/ 1.5 seconds
Circulation IIC65
or NC35~40 35~40 better s1.75 or less
Spaces
Food and
RC35~40(N) LAeq,T NIC50 or VDV 0.4m/ 1.2 seconds
Beverage IIC65
or NC35~40 40~50 better s1.75 or less
Spaces
RC35~40(N) NIC45 or
Retail Spaces IIC65
or NC35~40 better
PI 95% or
higher
RC30~35(N) LAeq,T NIC54 or NIC50 or VDV 0.4m/ between 0.8
Ballrooms IIC65 STI 0.7 Equal to AI
or NC30~35 30~35 better better s1.75 and 1.2
of 0.05 or
lower
AV rooms
PI 95% or
RC20~25(N)
higher
Meeting or NC20~25 LAeq,T NIC54 or NIC54 or VDV 0.4m/ between 0.6
IIC65 STI 0.7 Equal to AI
Rooms All Others 30~35 better better s1.75 and 0.8 second
of 0.05 or
RC25~30(N)
lower
or NC25~30
PI 95% or
higher
RC20~25(N) LAeq,T NIC54 or VDV 0.4m/ between 0.6
Board Rooms IIC65 STI 0.7 Equal to AI
or NC20~25 30~35 better s1.75 and 0.8 second
of 0.05 or
lower

MECHANICAL IMPACT VIBRATION

AIRBORNE SOUND ISOLATION REVERB SPEECH PRIVACY
NOISE NOISE ISOLATION
CRITERIA TIME INTEL CRITERIA
CRITERIA CRITERIA CRITERIA
EXTERNAL INTERNAL
OTHER
WALLS WALLS
EQUIV EQUIV RT60 EQUIV

DO NOT DO NOT AT DO NOT
OR OR BETWEEN 500 OR
EXCEED EXCEED LEAST EXCEED
BETTER BETTER & 2000 HZ BETTER
GUEST ROOMS AREAS
HVAC low
speed
VDV 0.4m/
RC30(N) / PI 80%
s1.75
NC30 or higher
LAeq,T NIC52 or Daytime 0.8 second
Guest room HVAC NIC65 Equal to
30~35 better VDV 0.2m/ or less
medium AI of 0.2 or
s1.75
speed lower
Night-time
RC35(N) /
NC35
VDV 0.4m/
s1.75
Corridors
RC35~40(N) NIC52 or Daytime
and Related NIC58
or NC35~40 better VDV 0.2m/
Areas
s1.75
Night-time
SPA & FITNESS AREAS
Treatment RC30~35(N) NIC52 or VDV 0.4m/ 0.8 second

IIC65
Rooms or NC30~35 better s1.75 or less
Exercise RC40~45(N) NIC52 or VDV 0.4m/

IIC65
Rooms or NC40~45 better s1.75
HEART OF HOUSE AREAS
RC40~45(N) NIC48 or NIC42 or

Office Areas IIC65
or NC40~45 better better
NIC48 or
Laundry
better
Loading Dock
Service RC40~50(N) NIC52 or

IIC65
Corridors or NC40~50 better

Noise & Vibration Control Guidelines
1. Architecture
Space Planning
In order to complement the “design to enable” concept, effective space planning is key to
eliminate the majority of noise concerns at a much lower costs (and with much better results)
when compared to remedial work for issues unaddressed during design.
By addressing architectural acoustics and noise and vibration control early in the design
process, hotel guest spaces can be comfortable and productive places to rest and work.
Therefore, the design team should avoid locating sensitive areas such as guest rooms and
meeting spaces adjacent to potentially noisy areas such as mechanical rooms. When that is
not feasible, the project acoustical consultant should be involved in the process to recommend
possible noise/vibration control strategies and related costs and benefits.
Curtain Wall
The project acoustical consultant shall conduct a study to determine the expected noise levels
at the project site and offer noise mitigating strategies that will
keep noise levels within the limits defined herein while keeping the project
costs within budget.
Building orientation in relation to the noise source(s), noise barriers, etc., should be considered
before relying entirely on the curtain wall to block all unwanted sounds.
Once the degree of isolation is established, curtain walls shall be designed based on OITC
(Outdoor-Indoor Transmission Class) performance instead of STC (Sound Transmission
Class). OITC is a better acoustical indicator for this purpose since it is determined based on a
spectrum shape that is an average of three typical spectra from transportation sources (aircraft
take off, freeway, and railroad pass by), while STC is only accurate for speech sounds and not
recommended for amplified music, mechanical equipment noise, transportation noise or any
sound with substantial low- frequency energy below 125 Hz.
Interior Walls
In order to provide the required sound transmission loss between adjacent noise sensitive
spaces and/or between quiet and noisy areas, the following guidelines shall be observed:
— Run all gypsum board layers vertically, with no joints except at the studs.
— Stagger joints of gypsum board layers a minimum of 305mm (12 inches) apart where
multiple layers occur; tape outer joints only.

— Caulk all partition types as per details provided in this section.
— Install all electrical power, light switches, AV, data and telephone outlet boxes in separate
stud spaces, and seal as shown on detail provided.
— Mechanically isolate all piping running inside partitions from the wall structure;
use resilient wrapping and low durometer rubber hoses to break potential
vibration paths.
— At locations where a pipe penetrates a wall assembly, keep the size of the hole to a
minimum, but under no circumstance shall the pipe make physical contact with the wall
construction. Fill the space around the pipe with a resilient
material and caulk so that there is a complete seal between the pipe and the wall
construction.
— Provide constant field supervision during installation to ensure that integrity of the
acoustically rated assembly is maintained and expected performance is achieved.
Operable Partitions
Operable partitions shall be manually operated because
— Higher STC rated door assemblies are not motorised
— Motorised assemblies do jam and when that happens it takes at least a few days to repair
— Servicing motorised chain-operated partitions typically results in damaging the acoustical

isolation between rooms which is left unrepaired
Ballroom operable partitions shall be top supported with individually suspended rolling panels
(each equipped with two trolleys); floor tracks are not allowed.
Partition tracks should be steel, not aluminium - steel tracks can be used to accommodate
temporary track hangers for AV equipment.
The track detailing must include a true acoustic isolation wall above the track to the slab above
with no unsealed penetrations.
The partition panels shall be stored in a concealed enclosure. The partition storage pocket
doors must not be relied upon to provide acoustical separation. Instead,
seal the partition to the rear of pocket at continuous solid blocking to avoid
flanking transmission.
The far end seal must be an extrusion; the door should not simply place a bulb seal against a
wall. Block far-end seals/extrusions to avoid bowing.
Top and bottom seals must be mechanically operated; drag seals must be avoided.
Pass doors in operable wall partitions are to be avoided since they compromise acoustic
isolation effectiveness.
Neither NIC nor STC based criteria include sound transmission below 125Hz. Therefore, while

the NIC50 requirement presented herein is adequate for operable partitions in small to mid-
size ballrooms, larger spaces need to receive a differential treatment by the project acoustical
Consultant
Larger spaces can typically be combined to accommodate two large events concurrently –
each event requiring sound reinforcement levels not required in small to mid-size ballrooms.
Additional loudspeakers (including subwoofers) are used in conjunction with (our in lieu of) the
house sound system in order to achieve such levels. Since the quantity and location of such
transducers varies widely, the project acoustical consultant needs to determine the additional
sound attenuation required so that one event does not interfere with the other.
While a high-attenuation performance single partition can be used, a double-partition

configuration using standard panels should be considered and a case-by-case cost analysis
should be performed.
Interior Finishes
In order to meet speech intelligibility requirements, room finishes for meeting spaces must be
carefully selected to achieve an acoustical environment that matches the visual experience.
The minimum treatment consists of acoustical panels installed from ~1 to 3 meters (42
to 120 inches) above finished floor (AFF) and cover 50~60% of available permanent wall
surfaces. Operable partitions should be covered with sound absorptive fabric (specially
designed for this application) that is easy to clean
and replace.
Acoustical modelling shall be performed by the project acoustical consultant to help the
design team achieving a proper balance between sound absorption
and diffusion.

Airborne Isolation Criteria Summary

Table 13: Airborne sound isolation criteria
HOTEL SPACE PARTITION TYPE NIC
Lobby and Circulation Perimeter walls 50+
Food and Beverage Perimeter walls 50+
Kitchen Perimeter walls 50+
Retail Perimeter walls 45+
Pre-function Perimeter walls 54+
Ballrooms Perimeter walls 54+
Ballrooms Walls above operable partition track 50+
Ballrooms (§) Operable partitions 50+
Meeting Rooms Perimeter walls 54+
Boardrooms Perimeter walls 54+
Guest rooms Party walls 52+
Guest rooms Shaft and chase walls at bathroom 52+
Guest rooms Elevator shaft walls 52+
Guest rooms Corridor walls 52+
SPA Treatment rooms perimeter walls 52+
Executive Offices Perimeter walls 48+
Administrative Offices Perimeter walls 42+
Heart-of-House Areas Demising walls with function spaces 52+
Laundry Perimeter walls 48+
Mechanical Plant Perimeter walls 60+

2. HVAC Systems
Noise and vibration associated with heating, ventilation, and air conditioning (HVAC) system
have significant impact on the guest experience. Noise generated by cooling towers, chillers,
pumps, fans, piping, ductwork, and terminal air devices among others, can cause building
elements to vibrate and produce unwanted sound. This can be very disruptive when guests
are trying to rest, have productive meetings, and collaborate with remote individuals through
video conferencing.
While acoustical considerations must be made during all phases of the construction process,
control of the mechanical system noise is most effective if evaluated and addressed during
the early design phases. Noise and vibration control strategies implemented as retrofits after
construction are expensive, disruptive and seldom meet expectations.
The quality of mechanical equipment and general construction is (typically) never better than
when the building is brand new. As time passes and seals
and bearings wear, the level of background noise will increase. Thus, compromising design
standards during value engineering, cost cutting, or material or method substitution processes
will have a long term impact on the quality of the guest experience and the property
reputation.
From an acoustical standpoint, a typical design sequence should start with the selection
of quietest equipment that complies with budget and operational requirements, located
away from noise sensitive areas. This needs to be complemented with proper ductwork
layout, adequate air velocities at terminal devices, and mechanical isolation from the building
structure.
The acoustical consultant for the project shall perform a numerical analysis (based on
manufacturer-provided data for the specified equipment) to confirm that the proposed HVAC
design meets the applicable criteria.

HVAC SYSTEMS – Noise Criteria Summary

Table 14: Recommended noise criteria for unoccupied spaces
HOTEL SPACE RC / NC
Lobby and Circulation RC35 ~ 40(N) / NC35 ~ 40
Food and Beverage RC40 ~ 45(N) / NC40 ~ 45
Retail RC35 ~ 40(N) / NC35 ~ 40
Pre-function RC35 ~ 40(N) / NC35 ~ 40
Ballrooms RC30 ~ 35(N) / NC30 ~ 35
Meeting Rooms (video conference ready) RC25 ~ 30(N) / NC25 ~
30 Boardrooms (video conference ready) RC25 ~ 30(N) / NC25~
30 Guest rooms RC30 ~ 35(N) / NC30 ~ 35
Guest Corridors RC35 ~ 40(N) / NC35 ~ 40
SPA Treatment Rooms RC30 ~ 35(N) / NC30 ~ 35
Administrative Offices RC40 ~ 45(N) / NC40 ~ 45
Heart-of-House Areas RC40 ~ 50(N) / NC40 ~ 50
Diffuser Selection
Initially select supply and return air diffusers to have 5 NC points less than the space NC level.
Then adjust this value downward to account for the total number of diffusers serving the space
using the following factors:
— -6 dB for less than 5 diffusers
— -10 dB for 6 to 10 diffusers
— -12dB for 11 to 15 diffusers
— -13dB for 16 to 20 diffusers
— -15dB for more than 20 diffusers

The first correction factor accounts for differences in the Air Diffusion Council test standard
and typical installation conditions. The second correction factor accounts for the total sound
power level associated with all of the active diffusers in the space.
Vibration Isolation
All rotating equipment should be provided with vibration isolators. The project acoustical
consultant shall determine specific static deflection requirements based on the lowest
equipment operating rotational speed and the floor level from which the equipment is
supported or hung.
The guidelines in Tables 4 and 5 should be used for specifying static deflection for the vibration
isolators.
Table 15: Vibration isolation for equipment supported on floors on grade
EQUIPMENT TYPE ISOLATOR TYPE STATIC DEFLECTION
Vane-Axial Fans (all RPM) Neoprene Mount 13mm (0.50”)
Centrifugal In-Line Fans (to 500 RPM) Steel Spring Mount 32mm (1.25”)
Centrifugal In-Line Fans (> 500 RPM) Steel Spring Mount 19mm (0.75”)
Centrifugal or Plug Fans (to 500 RPM) Steel Spring Mount 32mm (1.25”)
Centrifugal or Plug Fans (> 500 RPM) Steel Spring Mount 19mm (0.75”)
Utility Set Fans (to 500 RPM) Steel Spring Mount 32mm (1.25”)
Utility Set Fans (> 500 RPM) Steel Spring Mount 19mm (0.75”)
Chillers Neoprene Mount 13mm (0.50”)
Cooling Towers Restrained Spring Mount 25mm (1.00”)
Pumps Neoprene Mount 13mm (0.50”)

Table 16: Vibration isolation for equipment supported on floors above grade
EQUIPMENT TYPE ISOLATOR TYPE STATIC DEFLECTION
Vane-Axial Fans (to 500 RPM) Steel Spring Mount 64mm (2.50”)
Vane-Axial Fans (> 500 RPM) Steel Spring Mount 38mm (1.50”)
Centrifugal In-Line Fans (to 500 RPM) Steel Spring Mount 51mm (2.00”)
Centrifugal In-Line Fans (> 500 RPM) Steel Spring Mount 38mm (1.50”)
Centrifugal or Plug Fans (to 500 RPM) Steel Spring Mount 51mm (2.00”)
Centrifugal or Plug Fans (> 500 RPM) Steel Spring Mount 38mm (1.50”)
Utility Set Fans (to 500 RPM) Steel Spring Mount 38mm (1.50”)
Utility Set Fans (> 500 RPM) Steel Spring Mount 25mm (1.00”)
Up blast Roof Exhaust Fans Curb Mount 25mm (1.00”)
Fan Coil Units >1000 CFM Steel Spring Mount 25mm (1.00”)
Chillers Restrained Spring Mount 38mm (1.50”)
Cooling Towers Restrained Spring Mount 64mm (2.50”)
Pumps Steel Spring Mount 25mm (1.00”)
Additionally, piping and ductwork connected to vibration-isolated equipment should be

provided with vibration isolators as follows:
— Ductwork and Piping - Vibration Isolators with static deflection and type equal to that used
for the equipment for the first three support points either side of the equipment. Beyond
this, provide vibration isolators with static deflection equal to one-half the first three
support points for a minimum of 12m (40 feet).
— Piping - Provide flexible couplings at suction and discharge pipe connections to pumps and
chillers.
— Ductwork - Provide flexible canvas connectors, 50mm (2 inches) long minimum, between
fans/air handler units and ductwork. Provide thrust restraints on vane-axial fans with TSP
greater than 89mm (3.5 inches ).

— Electrical connections to mechanical equipment should use flexible

electrical cables.
— Wall and floor penetrations should be isolated from the building structure to prevent
transmission of vibration, and to prevent leakage of sound through cracks around the
penetrations. Please refer to details provided herein.
Ductwork Layout
Careful consideration to basic design guidelines is essential to insure low levels of self-generated
noise and low turbulence flow. These guidelines include (but are not limited to) the following:
— Start with the quietest possible equipment.
— Locate air-handling equipment away from noise sensitive areas.
— Recommended exit airflow velocities should not be exceeded.
— Duct aspect ratio should not be more than 2.5:1
— Locate dampers downstream from air-handling equipment to reduce regenerated noise.
— Locate right-angle bends and dampers 5 to 10 diameters upstream from the outlet to
reduce regenerated noise.
— Sudden changes in directions should be avoided. When not possible to avoid sudden
changes, turning vanes should be used to reduce pressure loss.
— Diverging sections (branching) should be gradual – angle of divergence shall

be less than 20°.
— Duct transitions should be gradual to avoid abrupt changes in volume.
— Use radius elbows where possible.
— Elbows with non-turning vanes should have a radius of three times the largest duct
dimension.
— Acoustical lining (2.5cm/1in thick) should be used for both supply and return ductwork as
required to achieve the applicable noise criteria, with no less than 9.1m (30 feet )from the air
handling units.
— Allow for proper fan outlet conditions. For rectangular ducts, the minimum length shall be
1.5 x the largest outlet dimension; for round ducts, the minimum length shall be 1.5 x the
outlet diameter.
— Straight rigid ductwork equal to three times the largest duct dimension should be used
before and after sound attenuators (silencers).

— A
coustical lagging should be used around all ductwork which passes through noise-
sensitive areas – a minimum of 10 pipe diameters (or 10 times the larger square duct
dimension) upstream and 20 diameters (or 20 times the larger square duct dimension)
downstream of all transitions, tees, valves, branch take-offs or similar to ensure laminar flow
beyond the cladding.
— D
o not rely on acoustical ceilings are as sound barriers; the space above a drop ceiling in an
acoustically sensitive area should not be used for high velocity terminal units.
— S
ound attenuator (silencer) selection must take into account the spectrum of the energy to
be reduced so that the resulting noise follows the proper RC contour, avoiding overdesign.
— T
he project acoustical shall create source-path-receiver acoustical models to verify
compliance to applicable noise criteria for all typical noise sensitive areas.
Air Velocities
The following guidelines are provided for duct sizing based on location, type and class of
ductwork.
— Round ducts in mechanical rooms and shafts – <3000 fpm
— Rectangular ducts in mechanical rooms and shafts – <2500 fpm
— C
eilings above occupied spaces with mineral fibre acoustical tiles for NC35 to NC40 goal –
<2000-2500 fpm
— C
eilings above occupied spaces with open or acoustically transparent ceiling for NC35 to
NC40 goal – <1500-2000 fpm
— Large final distribution ducts serving NC35 to NC40 spaces – <1500-2000 fpm
— F
riction rate (pressure loss rate) of 0.10 in. wg/100 ft of duct runs in smaller final duct
distribution for NC-40.
— F
riction rate (pressure loss rate) of 0.08 in. wg/100 ft of duct runs in smaller final duct
distribution for NC-35.
Airflow velocities through net free area of duct section for NC25 and NC30 criteria are provided
in tables below. It is assumed that (1) no dampers, straighteners, deflectors, equalizing grids,
etc. behind terminal devices, and (2) ductwork above mineral fibre acoustical tiles. Velocities
should be lowered by 20% for open or acoustically transparent ceilings.

Table 17: Recommended airflow velocities in lined duct systems (2.5cm/1in thick)
AIRFLOW VELOCITIES (FPM)
NC25 NC30
DUCT ELEMENT OR DEVICE Supply Return Supply Return
Terminal device (1/2” minimum slot width) 350 420 425 510
First 8-10 ft of lined duct 420 490 510 600
Next 15-20 ft of lined duct 560 630 680 765
Maximum within space 1400 1450 1700 1870
Table 18: Recommended airflow velocities in unlined duct systems
AIRFLOW VELOCITIES (FPM)
NC25 NC25
DUCT ELEMENT OR DEVICE Supply Return Supply Return
Terminal device (1/2” minimum slot width) 350 420 425 510
First 8-10 ft of lined duct 336 392 408 480
Maximum within space 1120 1160 1360 1496

Exterior Noise Emission

The project acoustical consultant shall conduct a comprehensive study to determine the
maximum expected noise levels generated by mechanical systems installed outdoors (i.e.
chiller plant, cooling towers, etc.). Based on attained results, the acoustical consultant shall
prepare an assessment report for the design team addressing necessary steps to meet the
project exterior noise isolation criteria and compliance with applicable local noise ordinances.

3. Plumbing Systems
Plumbing noise can be as disrupting as HVAC noise when radiating into function spaces.
Turbulent flow piping noise can be caused by water or other liquids passing through elbows,
valves or other transition pieces causing the pipe to vibrate. This vibration then radiates as
airborne noise into the adjacent areas.
Lightweight PVC plastic pipe is now commonly used to replace cast iron, copper or mild
steel tubing. Because of its lightweight (i.e. low damping, mid-high radiation efficiency)
construction, PVC pipes are easily set into motion due to fluid flow, with the result being an
increase in concerns and complaints directed towards noise.
Plumbing Noise Control

The following are guidelines are intended to reduce plumbing noise:
— W
ater velocity should not exceed 2m/s (6ft/s), and pipe sizes should be adjusted for this
maximum velocity.
— W
aste and water supply lines should not be installed in any walls enclosing noise sensitive
spaces.
— V
ertical drain pipes should not be installed within interior or on the exterior walls of noise
sensitive spaces.
— T
he number of pipe transitions (tees, elbows, Y connections, etc.) should be kept to a
minimum.
— R
egulators should be installed as required to ensure that the water pressure is no greater
than 344,000Pa (50pounds per square inch) in the main water supply lines.
— W
ater-hammer arresters should be placed close to quick-acting valves and should be
installed at the end of plumbing lines over 10m (35ft) long.
— P
lumbing penetrations on opposite sides of any sound-rated partition assembly should be
separated by a minimum distance of 406mm (16in).
— Select plumbing valves of the ball-type which exhibit minimum noise when in use.
— S
elect faucets and taps with fully ported nozzles and equipped with aeration or anti-splash
devices.
— W
aste piping and water supply piping should be isolated from the building construction at
points of contact with resilient sleeves, vibration isolators, or a minimum of 6.4mm (¼-inch)
of resilient material such as soft neoprene, rubber, felt padding, etc.
Acoustical lagging over piping may be necessary when additional attenuation is required over
noise sensitive areas.

4. Electrical Systems
Generator Room
While emergency generators are essential to ensure that critical building activities and life
safety systems are not compromised during power outages, the associated noise and vibration
can be transmitted to sensitive areas through building partitions (walls and floors), the
structural system and generator ventilation systems, potentially disrupting business meetings
and guest room areas.
At the early stages of the design process, consideration must be given to key factors that will
determine the noise/vibration control strategies. These include generator size, generator type
(gas, diesel and bi-fuel), generator room location and generator usage (emergency vs. peak
shaving).
Generator noise and vibration control requirements are project specific and should be
developed by the project acoustical consultant and coordinated with members of the design
team.
Architectural, structural, and mechanical design considerations should include

the following:
— I mproved airborne sound isolation between the generator room and adjacent noise-
sensitive spaces. Proper space planning can reduce noise and vibration control
requirements through buffering.
— Space provision to accommodate large mufflers and silencers.
— Absorptive finishes in the generator room should be included when feasible.
— S
tructural support for the generator, an inertia base with two to three times the mass of the
generator, and potentially a floating floor (when a slab-on-grade condition is not possible).
— M
inimised floor deflections to allow efficient operation of spring isolators. Seismic
requirements must also be evaluated.
— S
pring vibration isolators and inertia bases with two to three times the mass of the
generator is required in most applications.
— Hospital-grade silencers (or better) for combustion exhaust.
— S
ilencers with large cross-sectional areas to meet insertion loss requirements and
accommodate low pressure drop tolerances typical of generator
radiator fans.
Vibration isolation hangers and flex connection for all ductwork and piping.
Resiliently suspended ceilings may be required for spaces below the generator room.

Transformer Room
Transformers, like other electromagnetic devices, produce a “hum” known as magnetostriction,
which is caused by the alternating flux in the transformer core. The relative loudness depends
on the construction of the transformer, the manner of installation and the ambient sound level
at the site.
When transformers are not properly mounted or supported, their vibration is transmitted
to the support structure and finds its way in neighbouring spaces, manifesting itself as an
annoying tonal noise.
Planning of transformer placement and proper installation can significantly reduce transformer
noise. Therefore, the following guidelines should be observed.
— I nstall transformer(s) as far as possible from areas where the sound could
be objectionable.
— A
void placing transformer(s) near multiple reflective surfaces such as in a corner, near a
ceiling or floor, or in a hallway.
— I solate the transformer core and coils from the ground or supporting structure using proper
vibration isolators. Air cooled dry transformers require isolating
the core and coil from its support structure. Oil filled transformers require isolating the core
and coil from its tank base and isolate its tank base from the support structure.
— U
se flexible conduit couplings between the transformer and the wiring system. This
includes incoming cables, bus bars, stand-off insulators, etc., since any
rigid connection from the vibrating transformer to a solid structure will
transmit vibration.
— M
ount transformer(s) on an inertia base or on a surface with the largest
possible mass.
— T
he transformer room dimensions should not correspond to half wavelength of the
transformer noise/vibration frequencies.
— T
he transformer room walls, ceiling, floor, and access doors shall be designed according to
airborne transmission guidelines provided herein. The project acoustical consultant shall
provide additional guidelines (including the use of sound absorptive materials) based on
the specific equipment selected for the project.

5. Elevator Systems
Noise and vibration associated with vertical transportation systems should
comply with industry standard requirements for ride, comfort, and acoustics.
These requirements shall be included in the specifications for the elevator
systems bid package.
Noise Limits
Elevator noise shall not exceed LAeq,F 55 dB at any time during the lift cycle when measured
with a Type I sound level meter at 1.5 meter (~5 feet) from the floor and
1 meter (~3.4 feet) from the door face.
Door noise shall not exceed LAeq,F 65 dB within the car when measured with a Type I sound
level meter at 1.5 meters (~5 feet) from the floor and 1 meter (~3.4 feet) from the door face.
Car noise levels at maximum car velocity shall not exceed LAeq,F 55 dB for lift speeds up to 2
m/s (6.6 ft/s) and LAeq,F 60 dB for greater speeds.
Elevator ventilation system shall be turned off during all measurements.
Vibration Limits
Horizontal vibration shall not exceed RMS (root mean square) acceleration levels of 0.08m2/s
(~0.26sqft/s) between 1-80 Hz inclusive in any one-third octave band.
At maximum speed, vertical vibration shall not exceed RMS acceleration levels of 0.08m2/s
(~0.26sqft/s) between 1-80 Hz inclusive in any one third octave band. During acceleration/
deceleration and start/stop periods, vertical vibration shall not exceed RMS acceleration levels
of 0.1m2/s (~0.33sqft/s) between 1-80 Hz inclusive in any one third octave band.
The above limits apply to lifts with speeds of 4m/s (~13.1ft/s). For lift speeds of
4-7m/s (~13.1-23ft/s), the above specified acceleration limits can each be increased
by a factor of 1.5.
Vibration measurements shall be made on the floor at the centre of the car, in three mutually
perpendicular axes, corresponding to vertical vibration and lateral quaking. Measurements shall
be made of acceleration level in each direction over two complete cycles, one from the bottom
of the building to the top, and one from the top of the building to the bottom.
References – Related Codes and Standards

American National Standards Institute (ANSI)
— A
NSI S1.1-1994
American National Standard: Acoustical Terminology

— A
NSI S3.29-1983
American National Standard: Guide to Evaluation of Human Exposure to Vibration in
Buildings
American Society for Testing and Materials (ASTM)
— ASTM E336 – 09
Standard Test Method for Measurement of Airborne Sound Attenuation
between Rooms in Buildings
— A
STM E413 – 04
Classification for Rating Sound Insulation
— ASTM E492
Standard Test Method for Laboratory Measurement of Impact Sound transmission through
Floor-ceiling Assemblies using the Tapping machine
— ASTM E90
Test Method for Laboratory Measurement of Airborne-Sound Transmission Loss of Building
Partitions and Elements
— ASTM E966
Guide for Field Measurement of Airborne Sound Insulation of Building Facades and Facade
Elements
— ASTM E989
Standard Classification for Determination of Impact Insulation Class (IIC)
— A
STM E1332 - 10a
Standard Classification for Rating Outdoor-Indoor Sound Attenuation
American Society of Heating, Refrigeration and Air Conditioning Engineers (ASHRAE)
— A
SHRAE Guidelines 2003
Building Services Noise and Vibration levels
British Standards Institute (BSI)
— BS8233:1999
Sound Insulation and noise reduction for buildings – Code of practice
— B
S6472-1:2008
Guide to evaluation of human exposure to vibration in buildings (0.5Hz-80Hz)
— B
S4142
Rating of Industrial noise affecting mixed residential and industrial areas
Chartered Institute of Building Services Engineers
— C
IBSE Guidelines 2003
Building Services Noise and Vibration levels

International Organization for Standardization (ISO)
— I SO 140-3:1995 Acoustics
Measurement of sound insulation in buildings and of building elements – Part 3: Laboratory
measurement of airborne sound insulation of building elements
Measurement of sound insulation in buildings and of building elements – Part 4: Field
measurement of airborne sound insulation of building elements
measurement of airborne sound insulation of facade elements and façades
Measurement of sound insulation in buildings and of building elements – Part 6: Laboratory
measurement of impact sound insulation of floors
measurement of impact sound insulation of floors
Rating of sound insulation in buildings and of building elements – Part 1: Airborne sound
insulation
Rating of sound insulation in buildings and of building elements – Part 2: Impact sound
insulation
— I SO 5821:1993 Acoustics
Rating of sound insulation in buildings and of building elements – Part 3: Airborne sound
insulation
Measurement of sound absorption in a reverberation room
Sound absorbers for use in buildings – Rating of sound absorption
— I SO 3746 Acoustics
Determination of sound power levels of noise sources using sound pressure – Survey
method using an enveloping measurement surface over a reflecting plane.
Evaluation of Human Exposure to Whole-Body Vibration, Part 2: Continuous and Shock-
Induced Vibrations in Buildings (1-80Hz)
Australian/New Zealand Standards (AS/NZS)
— A
S/NZS 2107:2000 Acoustics
Recommended design sound levels and reverberation times for building interiors

Vertical Transportation

Vertical Transportation | Technical Document
General Requirements | 1. General Design Principles | 2. Traffic Assessment | 3. Design Compliance
4. General Requirement for Lift Installations | 5. Lifetime Specific Parts | 6. Requirement for Specific Installations
7. Service in Event of Fire | 8. Minimum Requirements for Fire Safety | 9. Acoustic Comfort | 10. Access Safety Protocol
11. Video Protection | 12. Vandalism | 13. Availability of Parts and Software | 14. Technical Requirements for Lift Installations
15. Handover | 16. Use of Lift During Construction Work | 17. Maintenance Contract
Design Criteria
This document establishes the minimum Accor requirements; it is not intended to provide
complete design solutions for all project specific conditions. For unusual or atypical situations is
recommended to follow the process described in, chapter 1.4.
Any deviation shall be submitted to Design and Technical Services for approval. Any derogation
that alters operating costs should be submitted with computer simulated life cycle costing, so
negative costing can be reflected.

1. General Design Principles

The following section describes the requirements which lift installations must comply with
when purchasing and/or adjusting. Lift installations are used for the purpose of vertical
transportation of guests, staff and luggage, plus medical stretchers and goods.

1. Lift installations shall be designed for high efficiency, low maintenance, ease of
maintenance, and high level of safety.
2. Lift installation shall be located to provide a minimum impact to architecture and interior
finishes.
3. Lift installations shall be suitable for the location in which installed.
4. Lift installations shall support the internal transport of persons and goods and be adequate
for the capacity requirements.
5. Lift installation must contribute to the desired comfort level of the hotels.
6. The elevators should contribute to the hotel’s sustainability goals (BREAAM, LEED, ISO
14001).
1.2 Program definition luxury hotels

In all cases, the hotel must be provided with:
a) One or more ‘GUEST’ lifts serving all floors with bedrooms or public areas.
b) A minimum of two ‘SERVICE’ lifts serving all floors with bedrooms, public areas or
back of house areas. (Clean/ Dirty to meet International HACCP Regulations)
c) Luggage elevator
d) All floors need to have access to at least 1 lift that has dimensions for a stretcher.
e) Specific lifts suitable for wheelchair users (Subject to requirement from traffic
study, stairlifts and platform lifts), must be installed when needed.
f) Firefighting lift(s) accessing all floors.
g) Escalators (Subject to requirement from traffic study). Generally, only when large
meeting/conference areas are located on floors other than main entrance floor).
All lifts must be electrically operated. The use of hydraulic lifts is not recommended and
may be considered only when special conditions make this option inevitable.
All elevators must be provided with loss of power landing devices.

1.2.1 Guest lifts

These are the lifts used by the guests of Accor hotels. It must be suitable for normal use with
luggage, use by persons in a wheelchair and possibly during emergencies by persons with a
stretcher.
1.2.2 Service lifts

These are lifts that have been made suitable for use as a service lift. They must be suitable for
the use of trollies and special protection plates are fitted in the car to prevent damage.
1.2.3 Specific lifts suitable for wheelchair users

For situations where there are no transport options with standard lifts, special lifts can be
installed for the transport of people with impaired mobility.
1.2.4 Firefighting lift(s)

Where firefighting lifts are an obligation, special firefighting lifts will be installed according the
International and local regulation.

1.3 Lift Serving

Table 19: Lift serving
LIFT SERVING DESCRIPTION
Lifts must serve all bedroom floors and should not be accessible directly from
outside or from the car park levels. Elevators from the car park accessing Guest
Guest Floors Floors must stop on the Ground floors and the doors must open in an upwards
and downwards travel. Card key operation is preferred to prevent unlawful
access to guest floors by unauthorised persons.
When meeting rooms and/or bars/restaurants are located above or below the
front desk level, they must be served by:
Public Spaces
— The bedroom guest lifts
— Separate lifts
When the front desk is not located on the access/street level, lifts must be
provided to serve the reception level from the street entrance lobby. These lifts
Reception
may also serve the car park. A minimum of 2 dedicated “Hotel reception” lifts
shall always be required. See notes for guest floors.
When the car park is located underground or on a level different from the
Car Parks entrance level, the car park must be served by one or more lifts separate from
the bedroom guest lifts, depending on traffic study.
Clean and Dirty elevators must be provided to meet International HACCP

requirements. These elevators will be provided for staff movements, linen,
Service Areas service, room-service and luggage service. Two or more service lifts are required
depending on the traffic study, hotel brand requirements or local authorities
(Separate lifts are to be required for segregate “clean” and “dirty” use).
A specific vehicle lift may be required when the conference and banqueting areas are
not located on street level, to allow access for exhibition setting-up works or to display
vehicles or large equipment). To avoid the need to provide multiple lifts for different
Conference and
services, a single service lift may usually serve multiple uses. These combinations
Banqueting areas
of use must be considered based on hotel size to ensure that they do not result in a
conflict of traffic which could disrupt or delay service. They must also comply with
local regulations regarding possible segregation of “clean” and “dirty” services
Other service lifts may be required depending on the configuration of the

building or when required by the traffic study or by local authorities (In
particular, back of house areas - delivery area, kitchens and public areas - are
split over several levels).
Other services — Relay kitchen service

— 2nd relay kitchen service
— Kitchen supply
— Kitchen waste disposal

1.4 Process for Atypical Situations

For atypical situations, the following steps can be made:
Step 1: Involve an Elevator Design specialist and clearly map the situation.
Step 2: Determining the demand for transport during the day, per week. Any special
situations / events included.
Step 3: If a capacity problem is expected, check this with a capacity assessment.
Step 4: Always call in a technical lift expert to assess the situation.
Step 5: This expert must make a report in which a clear overview is given of the situation, the
conclusions drawn from the investigation and possibly a proposal for the follow-up.
Step 6: This report must be presented to Design and Technical Services for approval.
1.5 Process for Modernisation

As performance of the hotel increases, for takeover or for rebranding the following should be
considered:
a) Need for more capacity
b) Improving sustainability
c) Improve the appearance
d) Addition of functionalities
1.5.1 Capacity improvement

It is important that the improvement of the capacity is supported by a capacity calculation/
simulation, that shows that the proposed adjustments will actually lead to improvement and
measurement afterwards to determine the results. In this process the following topics should
be examined.
Improving the settings
The initial stage take is to improve the setting of the installation and the second stage is to
change components to optimise the settings.

Table 20: Capacity calculation
TOPIC PREFERRED SETTING OPTIMISATION
Telescopic/central open Cannot change New doors Central opening doors
Enlarge to 110 mm or
Door width Cannot change New doors
more
Acceleration Between 0,65 – 1.1 m/s² Frequency inverter Between 0,88 - 1 m/s²
Jerk Between 0,6 – 1.2 m/s³ Frequency inverter Between 0,8 - 1 m/s³
Starting delay Between 0,5 – 1,0 s Changing controller Between 0,5 – 1,0 s
Levelling delay Between 0,5 – 1 s Changing controller Between 0,5 – 1 s
Changing controller,
Door pre opening Yes (if possible) Yes (if possible)
add functionality
(Centre) 2.5 s - 5 s
Door opening time Changing door drive Maximal
(Telescope) 3 s - 5 s.
(Centre) 2.5 s - 5 s
Door closing times Changing door drive Maximal
(Telescope) 3,5 s - 5 s.
1.6 Optimisation of the lift-control

Optimisation of the lift control helps to use the available capacity more optimally. For this
purpose, the following points for attention can be considered:
a) Optimal parking of empty cars to anticipate and intercept the arrival of new passengers and
minimise their waiting times, possible with AI functions.
b) Dynamic load facility in the Cabin to be able to respond to the number of people present in
the elevator.
c) Destination indicators so that people can position themselves in front of the arriving lift.
d) Access-control by card reader to ensure that only one call is given per person.
e) Contactless lift control so that the passenger’s destination can be entered earlier.
f) Reception Lift control so that visitors do not have to enter their destination themselves and
incorrect entries are prevented.
g) Improvement of passengers’ arrival information
h) Signalisation on the floors like floor indicators, voice announcers, arrival gongs
i) Signalisation in the cabin like floor indicators, voice announcers, arrival gongs
j) Realtime travel information on screens

Increasing the Cabin surface
If the space in the elevator shaft is not used to the maximum area, check if it is possible
to enlarge the cabin surface. This will have to be assessed by experts and maintenance
companies, on a project-by-project basis.
1.7 Improving sustainability

The following topics can be considered for improving sustainability:
a) LED lighting in the lift cabin
b) Stand-by modus lighting, so that lights in the car will turn off when the lift is not in use
c) Stand-by modus control and frequency inverter will turn off when the lift is not in use
d) Regenerative design so that energy can be regenerated back to the grid
e) Materials Passports to promote recycling of materials
f) Gearless motors so that the drive will consume less energy
1.8 Improving the appearance

a) Narrowcasting so that information can be communicated to visitors to the hotel.
b) Screen communication, whereby not only information is shared, but users of the lift can also
communicate back
c) Video calling when people are trapped in the elevator, what will make people less anxious.
1.9 Improving safety

a) Evacuation batteries (UPS) are required. This means that in the event of a malfunction, the
lift will continue to the main access floor where the doors can be opened. Elevator landing
devices are required in case of loss of power.
1.10 Addition of functionalities

a) Contactless lift control, so that elevator operation can be done earlier, reducing waiting times.
b) Card key access-control so that access to the hotel rooms can be better regulated.
c) Reception lift control that will improve the service level towards hotel guests.
d) Destination indicators so that awaiting guests of the elevator are better informed, which gives
the impression the waiting times are shorter.
e) Improvement of passenger’s arrival information:
— Signalisation on the floors e.g., floor indicators, voice announcers, arrival gongs;
— Realtime travel information on screens.

2. Traffic Assessment
2.1 General
The Traffic Simulation and Analysis are the basis for determining the settings of the lift
installations. The expected use of stairs must be taken into account. This not only depends on
the presence of the stairs, but also on the accessibility of the stairs.
a) It is essential to appoint a lift engineering expert/consultant to collaborate with the project

design team from the very beginning of the project to carry-out or check the pre-sizing and
final sizing and specifications of all vertical transportation systems including a traffic study.
b) The project manager must check that the traffic study results, and proposed lift sizing and
specifications are compliant with the performance criteria from the Accor selected hotel
brand, as specified in the Accor Brand Standards. (And its associated control checklist).
c) Traffic assessments should comply to national regulations and worldwide excepted

guidelines (e.g., CIBSE Guide D). The lift system must also be assessed by means of a
simulation model.
d) Traffic assessments should be done for every scenario, e.g. guest lifts, rooftop bar, parking
and shuttle lifts.
2.2 Assessment principles

Table 21: Assessment principles
BASIC PRINCIPLES
Type of analysis Simulation
Number of simulations 20 runs for each configuration
Time slice between simulations 0,1s
Dispatcher type As applied
Hotel traffic (CIBSE Guide D) and other relevant (like restaurant/

Simulation mode
breakfast and separate simulation for rooftop bar)
Simulation time ≥ 60 mins

BUILDING INFORMATION
Floor level of each floor (m) Height of each floor
Entrance floor(s) Each entrance floor
Number of people each floor 1,8 person per room (above entrance level)
Absenteeism (%) 10% (for roof top bar simulation 0%)
LIFT INFORMATION
Number of Lifts As applied
Capacity (kg) ≥ 1000kg
Door pre opening 0
Door opening and closing times Depending on opening size, times from CIBSE medium speed
Dwell times 3s Home floor and 2s other floor
Determined by dividing the number of stopping places (including dummy

Speed (m/s)
stops) by 5 and at least 1m/s, or the lifting height divided by 20
Acceleration 0,8 m/s² (as applied)
Jerk 1,2 m/s³ (as applied)
Starting delay As applied
Levelling delay As applied
Home floor Reception floor

PASSENGER INFORMATION
Demand (% pop per 5 mins) 13% for hotel traffic, other situations different per hotel
- Hotel traffic template (CIBSE)

Traffic mix - Roof top bar (different per hotel)
- Other relevant situations (different per hotel)
Un- and loading times 1,2s
Passenger area (m²) 0,35m² for Hotel traffic
Cat loading other situations Max 75% with passenger mass of 75kg
Stair factor Different per Hotel
RESULTS
Average waiting times (highest

Between 25s - 35s, preferable around 30s
result for any 5-minute period)
Maximum waiting time (highest

Preferable not exceeding 5*average waiting times
result for any 5-minute period)
2.3 Provide information assessments by third parties

Traffic Simulation and Analysis must be made by an Accor Recognised Elevator Consultant
and presented as an open assessment, in which all settings are transparent. It is not enough
to present only the results. It must be possible to analyse the calculations and recalculate if
necessary. The results of the traffic calculation/simulations must show at least the following
items:
a) All parameters used for the specific lifts (e.g., speed, acceleration, jerk, door times and
delays at start and floor, etc.)
b) All parameters used in the building (height of floors, users per floor, etc.)
c) All parameters used by the users (mass, surface, capacity factor, (un-) loading times, etc)
d) All the starting points used for the calculations / simulations (traffic profile, duration of
simulation, etc)

The results of the traffic calculation must show at least the following data:
a) Handling capacity (persons / 5-minutes and 12%-15%)
b) Average round trip time
c) Average waiting times (< 30 sec)
d) Max waiting time (90% lower than 70 sec)
e) Longest waiting times
f) Average transit time
g) Average time to destination
h) Single floor flight time
Figure 4: Typical lift diagram (Indicative only. To be adapted to suit the particulars of each project)
It is possible that the Design and Technical Services can request further details.

3. Design Compliance
The installations must comply with all applicable standards, legislation and regulations, as well
as with all current and/or customary industry agreements that apply to the place where the lift
installation is installed.
The following areas of attention apply here:
— Lift Directives
— Safety rules for the construction and installation of lifts
— Safety rules for Stairlifts and inclined lifting platforms intended for persons with impaired
mobility
— Safety rules for design rules, assessments, examinations, and tests of lift components
— Safety rules for Landing doors fire resistance test
— Safety rules for accessibility to lifts for persons including persons with disability
— Safety rules for vandal resistant lifts
— Safety rules for firefighters’ lifts
— Safety rules for behaviour of lifts in the event of fire
— Safety of escalators and moving walks
— EMC-guideline (Electromagnetic Compatibility)
— ISO 25745 Energy performance of lifts, escalators and moving walks
— Operation of electrical installations
— EN-ISO 14122, “Safety of machinery - Permanent means of access to machinery”
— ISO 4190-1 “Lift (Elevator) installation - Part 1: Class I, II, III and VI lifts”
— ISO 4190-2 “Lift (US: Elevators) installation - Part 2: Class IV lifts”
— ISO 4190-3 “Passenger lift installations- Part 3: Service lifts class V”
— ISO 4190-5 “Lift (Elevator) installation - Part 5: Control devices, signals and additional
fittings”
— ISO 7465 Guide rails for lift cars and counterweights
— Guidelines for maintenance for lifts and escalators

— Guidelines for acoustical requirements
— Local additional lift standards, legislation, and regulations
— Fire safety regulations for public buildings and, where applicable, high buildings and car
parks.
— Electrical installation standards
— Bans on the use of asbestos and lead
— Preventive measures regarding the removal or containment of asbestos where a lift is

installed in an existing building.
The Elevator Supplier must be familiar with all applicable standards, legislations, and regulations.

4. General Requirement for Lift Installations

The following functional requirements are set for the lift installation (s):
a) The lift installation must comply with the requirements of the ITS (International Accessibility
Symbol)
b) Suitable for a minimum of 200,000 rides per year
c) The installation must be equipped with a device to read the number of rides, either analog or
digital
d) High quality and suitable for use in hotels
e) The technical availability of the lift installation must be a minimum of 99.3%
f) The elevator installation must comply with Acoustic performance as described in chapter 9
g) If stainless steel is used, this should be of a high quality. For lifts situated inside a minimum
quality of AISI 304 and for lifts situated outside a minimum quality of AISI 316L
h) The warranty period of the lift installation must be a minimum of 12 months
i) Flammability of the installation must meet the following requirements and/or requirement of
local authorities:
j) Combustible materials: limited contribution to fire
k) Smoke emission during combustion: quality/speed of emission of average intensity
l) Production of flaming droplets/particles during combustion: slow dripping
m) Transport capacity
n) The nominal speed of a lift and all the other lift properties must be geared to the required
capacity.
o) The Elevator supplier must demonstrate in writing, based on the requested transport
capacity and why the lift installation has been chosen.

5. Lifetime Specific Parts

a) The technical lifespan of the frequency control must be 5,000,000 rides without intermediate
revision
b) All switching components to be used (relays, contactors, buttons, etc.) must also be suitable
for 5,000,000 rides (pursuant to International Electrotechnical Commission regulations)
c) The lifespan of the drive must be at least 25 years or 5,000,000 rides
d) The lifespan of the traveling cables must be at least 15 years or 3,000,000 rides without an
interim revision or replacement
e) The lifespan of the wearing parts of the car and shaft doors must be at least 4,000,000 rides
or 15 years.

6. Requirement for Specific Installations

6.1 Service lifts
A minimum of 2 service elevators must be provided independent of the guest lifts. The HACPP
(Hazard Analysis Critical Control Point) procedures must be applied, and final design will be
subject to the approval of local (health) authorities.
6.2 Guests lifts

It must be possible to transfer a person lying flat on a stretcher (wheeled stretcher and folding
handheld stretcher of the standard or customary size used in the country concerned) from a
bedroom or other rooms to the outside of the building, without having to go through the lobby.
It is preferable to make all elevator installations suitable for stretcher use. If this is not possible,
the following rule applies:
Depending on the number of upper floors above ground floor level, and subject to local codes,
stretchers must be able to be evacuated by the following means:
a) 1 to 6 floors – 1 lift minimum
b) 7 + floors – 2 lift minimum (one available in case the other is out of service)
c) Elevators must disable push buttons
d) Elevators must serve all floors

6.3 Specific lifts suitable for mobility impaired guests

(stairlifts and platform lifts)
If it is necessary to make all areas in the hotel accessible to people with impaired mobility,
special lifts, such as stair lifts and platform lifts, can be used. Conditions that are set are the
following:
The lift must comply with the following dimensions:
Figure 5: Dimensions specific lifts suitable for mobility impaired guests

The following minimum information shall be displayed inside the lift cabin:
a) Disabled persons symbol
b) The rated load in kilograms for one person or one person in a wheelchair
c) For wheelchair platform stairlifts, indicating seated use only
d) The year of construction
e) Wheelchair platform stairlifts shall be fitted with a device to prevent normal starting in the
event of overload (25 % of rated load)
f) A platform. The overload is considered to occur when the rated load is exceeded by 25 %
g) Wheelchair platform stairlifts shall be fitted with an emergency alarm device.
h) The recommended minimum platform size is 700 x 900 for type A wheelchair and 750 x 1 000
for type B wheelchair.
i) Installation must be maintained by an Accor approved, recognised, elevator maintenance

company
j) If the installation is a platform lift, it must be folded away in such a way that it does not
impede any people passing by thus causing an unsafe situation.
k) No smoking pictograms must be provided in car and on the in case of fire sign.
6.4 Escalator
In exceptional circumstances, an escalator can be chosen. The escalator must meet at least the
following requirements:
a) Brake load v steps width: up to 0,60 m= 60 kg, 0,60 m - 0,80 m =90 kg, 0,80 m - 1,10 m =120 kg
b) Nominal speed v Stopping distance: 0,50 m/s = between 0,20 m and 1,00 m, 0,65 m/s =
between 0,30 m and 1,30 m and 0,75 m/s = between 0,40 m and 1,50 m
c) Additional requirements can be set per hotel.

7. Service in Event of Fire

7.1 General
The Fire Safety Consultant must:
a) Comply with the Accor Global Fire Life and Safety Standard and the local requirements.
b) Work with local authorities to determine the strategies applicable in the event of a fire alarm
c) Access by fire-fighters using either stairs or lifts
d) Evacuation of wheelchair users and others with reduced mobility
e) Conditions where evacuation by lift of wheelchair users and others with reduced mobility is
possible
f) Specify the resulting architectural, safety and technical requirements
g) Priority lifts
h) Lift safety
i) Lift landings providing refuges
j) Direct safe exits at ground floor level
k) Define the procedures to be applied in order to automate lift operation in the event of fire
alarm and backup power source operation
l) Safety-enabled lifts used for evacuation and/or fire-fighter access
m) Other passenger and service lifts then return automatically to the main level and stop there
with doors open.
7.2 Lift safety in event of fire

The safety of lifts and lift shafts in the event of fire must meet a series of target requirements:
a) Prevent smoke spreading between upper floors via lift shafts
b) Protect the operation of priority lifts remaining in service in accordance with the
predetermined strategy
c) Ensure the safety of people waiting on landings and using the priority lifts
The master plan prepared by the fire safety consultant must specify the appropriate measures
to be taken depending on staff numbers, the number of upper floors and the predetermined
strategy, highlighting those measures that apply to:

a) All hotel lifts (including service lifts)
b) The priority lifts used for evacuation and/or fire-fighter access.
Depending on the circumstances, these measures may include:
a) The confinement of lift shafts by means reinforced concrete walls or by double walls
containing thermal insulation to prevent the inside of the shaft reaching excessive
temperatures N.B.: A double wall may also be required to provide acoustic protection for
bedrooms as part of preventing lift-induced noise and/or vibration.
b) E30 firebreak landing doors (or higher specification in certain circumstances);
c) Lift landings isolated from upper floor corridors or the hotel lobby by means of fire-break
walls and doors
d) Provision of priority lift landings to act as refuges whilst waiting for the lift: safety lighting,
intercom or emergency phone, signage, and instructions
e) Ground floor level exit direct to the outside of the building or protected corridor (the exit route
must not be affected by a fire at ground floor level)
f) Pressurisation of lift shafts
g) Pressurisation of lift landings
h) Fire rated elevator landing doors
i) Drainage gutter for landings (to collect water from sprinkler systems)
j) Sump pit, pump, and power supply in all elevator pits.
k) Elevator shaft lighting switched at top and bottom
l) Emergency electrical power supply (this is compulsory for Fireman’s elevators)
m) Backup power supply in the event of a mains power cut (generator set or other)
n) Priority lift call for use by fire-fighters (Special firefighter switch).
o) Priority “operator” control in lift cars
p) “Non-stop” device to prevent the lift car stopping at the floor on fire (Interface with Fire Alarm
Panel to recall to home floor or alternate floor not affected by the alarm)
q) Lift shaft fire detection system
r) Sprinklers
s) Fire-fighter intercoms (lift car / machinery / landings)
This list is not exhaustive. The measures adopted must be selected, complemented, and
specified on the basis of the characteristics specific to the building (especially its height), all
applicable standards and the local authority recommendations.

8. Minimum Requirements for Fire Safety

a) The standard lift installations should have a fire alarm/ evacuation circuit
(see 4.5.2 Control circuits)
b) A firefighter lift must be installed

9. Acoustic Comfort
Acoustic in an hotel is key because “noise” is the most regular type of guest complaint. Refer
to Accor Acoustic Brand Standards for requirements. The location of lift shafts and their
associated building design requirements and technical services equipment must enable
compliance with the acoustic requirements described in this document, which applies
specifically to comfortable sound levels in hotel bedrooms.
Where necessary, and depending on the location of lift shafts (these provisions are obligatory
where the shafts are contiguous with bedrooms or public areas), suitable provisions must
be made in terms of building design: double wall containing acoustic insulation, acoustic
insulation lining of partition walls, etc.
The noise levels generated by the operation of lifts and landing doors must not exceed the
values of the acoustic requirements in paragraph 9.1. and 9.2.
Variable speed doors are mandatory
Vibration prevention systems must also be fitted (if needed) to avoid the transmission of noise
through the structure of the building.

(responsibility of lift contractor)
Table 22: Responsibility of lift contractor
SOUND IN
COMFORT NOMINAL SPEED SOUND IN CAR SOUND IN SHAFT
MACHINE ROOM
QUALITY M/S DB(A) DB(A)
DB(A)
V<2.5 <48 <55 <75
Accor
2,5<V<5 <50 <57 <77
Requirements
V>5 <52 <59 <79
Sound of the ventilator as the lift stand still may not be above 40 dB(A)


(responsibility for the structural contractor)
Table 23: Responsibility of structural contractor
SOUND AT THE SOUND LANDING SOUND

COMFORT NOMINAL SPEED
LOBBY FLOOR BEDROOMS
QUALITY M/S
DB(A) DB(A) DB(A)
V<2.5 <50 <45
Accor
2,5<V<5 <52 <47 <30
Requirements
V>5 <53 <48

10. Access Safety Protocol

10.1 Access to bedrooms
a) All Guest and Service Elevators must be provided with Mobile Key enabled Electronic Card
Readers. RFID with blue tooth chip
b) The return journey to the front desk level is not access controlled.
10.2 Access to the hotel car park

a) All Car Park elevators must stop at the Ground floor and the elevator doors must open in
both upwards and downwards travel. Mobile key enabled card readers must be provided to
all Service Elevators.
b) Exit from the car park to the exterior of the hotel is not controlled
c) Where the car park lift serves all the upper floors (this affects existing buildings in the main):
Access control is located on the bedroom levels.
10.3 Access to the front desk when located on upper level

— Where the entrance lobby lift (at ground floor level) serves only the front desk lobby:
— Use of the lift from the entrance lobby is not suspended at night or in special
circumstances, although access to the entrance lobby from outside the hotel may be
controlled from the front desk.
— Where the entrance lobby lift serves all upper floors:
— Access control is provided for the bedroom levels - When travelling downwards, the
lift always stops at the front desk level, and it is not possible to proceed to the exit until
the landing down button is pressed. An interconnection to the fire safety system and
a priority emergency call to the fire service meet the necessary safety conditions in the
event of alarm.
a) Service access
— On the bedroom levels, access to the service lift requires the use of the staff pass key to
open the doors between the corridor and the upper floor landings
— At the general services level, service lifts open into a service area, however, a control
point may be necessary where the landing is accessible to the public or to third parties
(an external door opening onto a delivery bay).

11. Video Protection

a) Video protection cameras and an emergency telephone, (No dial) as a minimum
requirement, must be installed for all landings and in all lift cars. Additional
cameras are to be provided where local government regulations require it.
b) ‘CCTV in Operation’ signage must be provided in car parks and at the vehicle drop off points.
Notices pointing out the presence of these cameras must be displayed where required by local
legislation.

12. Vandalism
The standard lift installations in all AccorHotels must be vandal resistant.
13.1 Focus for vandalism is for the following items

a) Landing and car doors
b) Car interior
c) Lighting (in car and for landings)
13.2 Sustainability
For sustainability, AccorHotels requires:
a) Delivery of an energy-efficient frequency control. The offer must indicate the energy-
consumption of the installation on the basis of 200,000 trips per year and an explanation
how this is measured/determined.
b) Regenerative drive
c) Stand-by mode for the control unit and the frequency control.
d) LED lighting and a standby function in the car.

13. Availability of Parts and Software

All parts must be freely available on the market and freely programmable and must not be
restricted by any form of blocking. Any tools and/or special tools / tools / access software are
included in the delivery.
13.1 Project documentation

Project documentation is drawn up and presented to AccorHotels for approval
The project documentation consists at least of the following:
a) Installation drawings of the installation (s)
b) Assessments among other; forces that are passed on to the structural structures such as
shaft walls and shaft well, electrical power during operation, electric cables and fuses (type
and size).
c) Overview drawings of the installation
d) Overview drawings of the car interior
e) Drawings of control panels and signalling (car and shaft accesses)
f) (Electrical and hydraulic) schedules
g) Project planning
h) User and maintenance manuals (in local language)
i) Energy assessments/labels/certificates
j) Traffic assessments
k) EC declaration of conformity
The project documentation must also be delivered digitally. The format of the files is an open
and editable format and is adjusted in close consultation. Drawings and diagrams may be
supplied in PDF format.

14. Technical Requirements for Lift Installations

The following technical requirements are set for the lift installation(s):
14.1 Car and car entrance

14.1.1 Dimensions
The requirements regarding the dimensions of the lifts Trolley and accesses are as follows:
a) Car should be suitable for a stretcher.
b) Internal car height 2,500 mm (minimum)
c) Nominal weight: 1000 kg (minimum)
d) Minimum capacity: 13 Persons
e) Free access width 900mm (minimum)
f) Free access height: 2,300 mm (minimum)
14.1.2 Car-access
a) Door times adjustable
b) Capacity at least 200 door movements per hour
c) Sensor List 2D with radar, fixed mounting to the car furniture (not to the door wing) or 3D
sensor list fixed mounting to the doorframe and door-wing. Distance range 3D sensor or
radar adjustable between 0 and 1m for shaft-access.

The lifts must be equipped with:
a) All plates and control panels shall be stainless steel-design and must be coordinated with
the Interior designer
b) Door close button in the car
c) Remote alarm system freely programmable/adjustable with GSM module.
d) Out of order switch (by means of a key switch) in the lift control panel
e) Push buttons accessible for persons with disability (see figure 3)
f) All push-buttons vandal resistant

g) Push buttons panel mounted in a closed box.
h) Floor numbers to be displayed on two opposing walls of each landing (for the benefit of
wheelchair users leaving in reverse).
i) Prominent ground floor button
j) In-car voice announcement of floor numbers and door opening/closing
k) Above or to one side of each landing door: 2 illuminated arrows accompanied by an audible
signal differentiating between the arrival of a car that is travelling upwards and one that is
travelling downwards
l) Position indicator inside the car
Figure 6: Requirements for control devices

14.1.4 Aesthetics
a) Aesthetics must meet Accor Interior Design Brand Standards
b) Stainless steel entrances, cage walls and cage Ceiling and must be coordinated with the
Interior designer.
c) A stainless-steel handrail on all walls, easy to replace from Inside the car
d) Handrails should not be in the projection of door openings
e) A mirror on the back wall, half car high and must be coordinated with the Interior designer.
This is only applied to a one-sided-entry installation where the rear wall of the cage is not
carried out in glass. If a mirror is applied, it must comply with the following requirements:
— Clear version
— The dimensions of the mirror must be such that wheelchair users use the mirror to ride
backwards out of the car:
f) Car ceiling with integrated LED lighting
— Implementation in consultation with Accor Hotels.
— Light output at least 100 Lux, measured on the control panel and 1m above floor and 150
lux on landings
— Emergency light required 10 lux at floor
— The possibility for automatically on-off switch. Switch-off times must be adjustable
— Vandal proof version
— Replacement of the lighting should be easy to perform by the hotels own personal from
the inside of the car (be removable only with special tools)
g) Background music must be possible in all lifts. Implementation in consultation with Accor Hotels
h) Mobile phone connectivity must be provided in all lifts
i) Video displays must be possible in all lifts. Implementation in consultation with Accor Hotels
j) If the lift is used as a service lift, the car must be fitted with stainless steel walls with waffle
structure, wooden bumpers (protection against roll containers and trollies) and hanging
buffer curtains.
k) The lift cabin must still be suitable for the transport of disabled passengers
l) Walls panels must be easy to replace inside of the car. The finish must be vandal resistant and
easy to clean and must be coordinated with the Interior designer.
m) Materials in the car must be flame-resistant.

n) Emergency lighting:
— Integrated in the control panel
— Operating time at least 1 hour. (Only when an emergency generator is installed the
operating time can be 15 minutes)
— Light output at least 10 Lux, measured at floor level in the middle of the cage
o) Landing doors that contrast with landing walls
p) Construction car-doors vandal resistant.
q) Induction loop for hearing-impaired users
r) No use of materials likely to trigger an allergic reaction
s) Silent, timer-controlled fan to provide lift car ventilation
t) Determining the floor cover in consultation with the hotel management, non-slip floor (R 10).
14.2 Landing doors

14.2.1 Dimensions
a) Free access width: 900 mm (minimum)
b) Free access height: 2300 mm (minimum)

a) Out of order signal on all floors.
b) Position indicators on all floors with adjustable: arrival gong, arrival indicator especially for
multiple elevators
14.2.3 Aesthetics
a) Centre opening
b) Construction hall doors vandal resistant.
c) Fire resistance for at least 60 min, with certificate from the factory.
d) Coordinated with the Interior Designer
14.2.4 Shaft fronts

a) Stainless steel version with straight mounting
b) The shaft fronts cannot be prefabricated and must be measured on site
c) Plate material must be fitted with vibrations material on the shaft side
d) If fire-resistant shaft doors are required, the shaft fronts must have an equivalent fire
resistance.
e) Fire rating between elevator door frame and structural opening

14.3 Shaft
14.3.1 General
The following requirements apply:
a) Insertion of shaft lighting, switchable in the engine room and the pit (top and bottom
switched).
b) Automatic lubrication of the sleaves/guide rails (car and counterweight).
c) Effective and easy-to-place oil collecting trays for the guides rails
14.3.2 Ventilation/heating
a) In the event that the temperature in the upper section of the lift shaft exceeds 40°C, a
control system must trigger the lift ‘start inhibit’ function
b) The upper section of the lift shaft must be ventilated to the outside with grilles. The preferred
configuration includes 2 grilles on opposite walls, supplemented or replaced (depending on
climate or shaft location) with:
— Thermostatically controlled mechanical ventilation
— Cooling by means of a “split system” or alternative solution (only where the climate makes
that the ventilation system may not be sufficient to keep the temperature below 40°C)
14.3.3 Controlled ventilation

a) In this system, a controlled ventilation system must be installed at the top of the lift shafts
to save energy and guarantee the level of air permeability requested for LEB (Low Energy
Buildings).
— The ventilation is monitored
— 5 minutes per hour when the lift motion is detected
— When the temperature exceeds 30°C in the upper part of the shaft
— When people are trapped in the cabin
— When the maintenance technicians are working in the shaft
b) Smoke extraction through the controlled ventilation is possible as the smoke detection
system is linked to the ventilation system.
c) Security of the system in the event of a power failure the following is required:
— In case of power failure, the system must immediately open the damper.
— The engine must not require an electrical power to open the damper

14.3.4 Additional requirements for glass shafts

The following requirements apply to the contractor:
a) All Lift technical parts that are in sight must be finished in a RAL colour to be defined by
the Interior Designer.
b) The desirability of glass access doors is to determine at project level in consultation
c) Steel parts (in sight) in glass shafts such as cable trays, guide rails, frames, car walls,
counterweight must be finished in RAL colour to be determined by the client
d) If a glass shaft with steel constructions is applicable, plastic electric cable trays must be used
for the construction of the tray system. The plastic electric cable trays must be attached
to one of the vertical steel profiles of the shaft. If possible, Tray system in the shaft must be
carried through one of the vertical profiles. The colour of the trays depends on the finish of
the steel construction and must be determine in consultation with the client.
14.4 Drive
14.4.1 General
The following requirement applies:
a) Design as a traction lift with or without machine room. Hydraulic lifts are not desirable and
are only allowed if the hotel management has agreed
a) Frequency control
a) Energy-efficient frequency control with closed loop.
14.4.2 Suspension
The following requirements apply:
a) Conventional suspension with steel wire ropes or an equivalent alternative (such as: coated
steel belts or coated steel wire ropes).
b) For alternative, the equivalence with conventional traveling cables should be shown when
submitting the offer, including service life, number of rides, maintenance and replacement
costs. In addition, the means to monitor the quality of the alternative system must be
provided and become the property of the hotel.
14.5 Control unit

14.5.1 Functional requirements
In order to achieve optimal travel performance, passenger lifts must be able to adjust the
following values:
a) Nominal speed: minimal 1,0 m/s (depending on the traffic assessments).

b) Jerk: 0,6 m/s3 en 1 m/s3.
c) Acceleration: between 0,65 m/s² and 1 m/s².
d) The start speed of the car, also called start delay and engine start time (period between door
closed and start of installation): 0.5 s and 1.5 s.
e) Delay speed of the car when approaching the floor, also called levelling delay: 0.5 s and 2 s
f) Door opening times (central): adjustable between 2.5 s and 5 s and doors (telescope) between
3 s and 5 s.
g) Door closing times: Between 2,5 s (central) en 5 s and for doors (telescope) between 3,5 s en 5 s.
h) Door open time: Adjustable.
i) Maximum permissible stop difference 5mm
j) Frequency controlled drive (closed loop).
k) The controls and arrangements must be carried out in such a way that the reading of
information without a special tool is possible, or this tool should be provided as part of the
delivery and become the property of the client
* When outputs of a system are routed back as inputs so the control can adjust to the desired
output.
14.5.2 Control circuits

The lift control has at least the following circuits:
a) Zero load: in the absence of carload, all existing car commands are cancelled, and the car
control panel is switched off.
b) Full load: The cage movement will not be interfered by other calls from the landings, to avoid
unnecessary stops. The calls are not served until the carload is less as the maximum load
value. The adjustability of the maximum load value must be adjustable in steps of 5% of the
lifting capacity. The full load capacity must be set to 60% upon delivery
c) Overload: The lift must be equipped with a device that prevents a normal start, including
readjustment in case of overloading the cabin. In the case of hydraulic lifts, the device may
not obstruct re-levelling.
d) Firefighting, (only for fire-fighting lifts): a switch located on the access level for firefighters,
outside the shaft, intended to give priority to firefighters.
e) Fire alarm/ evacuation circuit. In the case of a fire, the lift will be returned automatically and
without interruption (existing commands Expire) to the ground floor and will remain with
open doors until the fire-fighting circuit is activated (applies only to the Fire Lifts) or the fire
notification is cancelled. Then the lifts will automatically return to the group.

f) Out of order: For cleaning, rehousing, construction activities etc. Activation by means of a key.
As long as the key switch is activated, the lift doors remain open at the landings. Once the key
switch is deactivated, the elevator returns to the group. At least 2 keys must be available at
the time of handover.
14.5.3 Position of the control box

The lift control unit of a machine roomless lift may Not be applied in public areas. The position
is in consultation with the Interior Designer.
14.5.4 Call outs

The Lift Installation must be prepared to transmit at least the following failure notification(s) to
the building management system:
a) Activated safety line
b) Power failure
c) Fire Switch activated
d) Thermal switch activated
e) Emergency end Switches activated
14.5.5 Monitoring system

a) The installation must be delivered in such a way that it is prepared for the ability to read
data remotely. Data to be read remains the property of Accor hotels at all times.
14.5.6 Electrical implementation

a) Energy label (for example based on the ISO 25745)
b) Carry out the lifts with energy redelivery (on the network or in own installation)
c) Presence Detection
d) Standby modus (energy saving modus)
e) Unless otherwise stated, the electrical cables of the installation in the shaft, machine rooms/
machine spaces must be carried out in difficult flammable, halogen-free cables.
The following electrical/electronic components must be supplied and assembled:
a) All luminaires with metal casing must be grounded
b) Wall Socket engine Room (if any)
c) Wall socket in the control box (if machine roomless);

d) Wall Socket in the pit
e) Wall Socket car roof
f) Engine Room Lighting (if available)
g) Shaft Lighting (energy Efficient LED lighting, switchable in the engine Room/control unit/pit
and by means of a pull cord in the shaft)
— Emergency lighting (shaft, car and machine room/control box)
— Heating machine room (if any)
— Car lighting, car ventilation and socket on the car roof
— Main switch (if machine room is available)
In the case of multiple lifts in a group, the following requirement applies:
For the lift group, a main supply device with 4-pole main switch must also be supplied, fitted
and connected, which allows the entire corresponding lift group to be switched off.

15. Handover
15.1 Transmission
The acceptance is the moment the lift installation is transferred from the contractor To
AccorHotels Conditions of acceptance are the follows:
a) The lift installation must be fully ready for use at the time of acceptance
b) A valid certificate issued by a certification body must be handed over
c) A completed lift book must be present with all documents
d) During the transfer, a representative of the contractor, a mechanic of the contractor and a
representative of Accor hotels must be present.
15.2 Process of acceptance

a) Inspections must be carried out by a Professional Registered Elevator Inspector to certify all
Elevators Prior to Handover.
b) The lifts must comply with the requirements set out in the “corporate technical standard”
and all other parts of the tender.
c) The lifts must be delivered without snagging points.
d) The lifts must be delivered according to the delivery time indicated in the project planning.
e) Lifts should be cleaned before delivery (deep cleaned).
f) All comments during the inspection of acceptance will be reported. Within 10 working days
after the last inspection of acceptance all comments must be resolved and reported to
AccorHotels.
g) If, on the second inspection of acceptance, the comments have not been properly solved, the
costs for the continuation of the acceptance process will be charged to the contractor.
h) Legal Inspections
i) The lift installation must be certified by a Notified Body;
j) With the final inspection, the lift installations must be provided with a valid certificate of
approval and free of comments.
k) The lift installation must have a CE marking.

15.3 Warranty
1. One-year operational warranty
2. The contractor guarantees the continuation of supply of spare parts, special (measuring)
tools, et cetera for a period of at least 20 years. Delivery of these parts takes place within a
reasonable time.
3. The following certificates/ statements must be submitted for final inspection:
— Warranty statement for the lifespan of main components
15.4 Lift book

a) The lift book should be a loose-leaf storage system, at least A4 size, with enough empty
sheets available to add additional Information. A tab should be taken by each chapter. The
outer cover must provide protection against weather influences and damage. The book
must also be delivered digitally in an open and adjustable format.
b) The lift book should have a description of the manufacturers requirements for maintenance
and include the following topics:
— Which parts require maintenance
— The type of maintenance (adjustment, lubrication, replacement, etc,)
— The frequency and duration of maintenance
— Materials to be used such as: oils and fats
— Warranty of the different components;
— A description for adjustment Data
— Visitor Registration
— Date visit
— Objective of the visit
— Description of the activities
15.5 Instruction to the hotels

After completion, the technical manager and the persons to be assigned must obtain a user
instruction from the Contractor.

15.6 Warranty maintenance

a) Free maintenance for one year, including the satisfactory completion guaranty
b) In the offer should be how many service turns will be provided and how long each service
turns last.
c) After expiry of the warranty maintenance, a maintenance contract according to the

requirements of AccorHotels must be provided.
15.7 Operational warranty

1-year operational warranty to guarantee that the lift will provide the quality of service needed,
that the lift will be safe and there will be no interruption to the service other than scheduled
maintenance work.

16. Use of Lift During Construction Work

Provisions applying when one or more lifts are proposed to be used during construction works:
a) The lift installations shall be certified by a notified body for the use during the construction
work.
b) All (safety)tests shall be completed before the lift installation may be used
c) Remote alarm system shall be connected to the 24-hour/ 7 days a week response service
centre of the company responsible for maintenance
d) Lift cars must be internally protected by strong sheeting or removable panels
e) Lifts must be under the supervision of the installer and at the liability of the latter, which will
also provide maintenance during this period. A maintenance plan has to be provided.
f) Any damage will be repaired at the expense of those companies responsible
g) A “site use” agreement or contract must be prepared specifying all provisions and their
financial implications
h) This temporary provision of service must not have any implication for the warranty periods
defined in the article above, which will become effective only on final acceptance of all hotel
construction/renovation works.

17. Maintenance Contract

a) A maintenance contract must be offered based on the Accor maintenance contract
b) Once a year there must be a possibility for training to Hotel Staff on the safe release of
trapped passengers.

Technical Standards for Luxury Hotels

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Technical Standards for Luxury Hotels

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Technical Standards

Luxury & Premium Brands 2021

Electricity & Lighting 34

2 Accor Technical Document | Version 1.0 | December 2021

3.4 Receptacle and Lighting Branch-Circuit Panelboards

Plumbing & Drainage 66

3 Accor Technical Document | Version 1.0 | December 2021

10.2 System Arrangements

Vertical Transportation  131

General Requirements 132

4 Accor Technical Document | Version 1.0 | December 2021

1.6 Optimisation of the lift-control

5 Accor Technical Document | Version 1.0 | December 2021

14.1.3 Signalling and operation

6 Accor Technical Document | Version 1.0 | December 2021

7 Accor Technical Document | Version 1.0 | December 2021

2. Deviations: Submit proposed deviations for systems, equipment or manufacturers in

Codes & Standards

ROOM SPECIFIC OCCUPANCY

Bedrooms 2 persons per room

Hall/Reception area 0.3 pers/m²

Restaurant 0.7 pers/m²

Meeting rooms / Multipurpose 1 pers/m²

Sports room 0.3 pers/m²

Dining room 0.5 pers/m²

Changing rooms 0.2 pers/m²

Offices, administration 0.05 pers/m²

8 Accor Technical Document | Version 1.0 | December 2021

1. Building Cooling / Heating Load Calculations

Current edition of CIBSE / ASHRAE and / or local code.

Outdoor Design Conditions

Dependent on region and standard design practice, use of ASHRAE equivalent

Indoor Design Conditions

1. Relative Humidity: In general (in temperate climates) because of the energy

Provide dehumidification where climatic conditions dictate (eg high temperature

9 Accor Technical Document | Version 1.0 | December 2021

AREA ∆T not to be exceeded

< 1sqm 10°C

1sqm < area < 2sqm 8°C

> 2sqm 5°C

Obtain Accor Design and Technical Services Department acceptance of load

ROOM WINTER SUMMER

Guestrooms and suites, including bathrooms with

Bathrooms (internal in the guestrooms) Not controlled Not controlled

Room corridors 21°C (69.8°F) 22°C (71.6°F)

Lift landings 21°C (69.8°F) Not controlled (1)

Public areas such as:

Reception hall, reception, Restaurants or bars 21°C (69.8°F) 22°C (71.6°F)

Small meeting rooms (< 25 people) 21°C (69.8°F) 22°C (71.6°F)

Large meeting rooms 21°C (69.8°F) 22°C (71.6°F)

Public sanitary facilities 18°C (64.4°F) 24°C (75.2°F) (4)

Back office areas such as:

Personnel rooms 20°C (68°F) 24°C (75.2°F)

10 Accor Technical Document | Version 1.0 | December 2021

ROOM WINTER SUMMER

Administration and reception offices 21°C (69.8°F) 23°C (73.4°F)

28°C (82.4°F) (1°C above 28°C (82.4°F) (1°C above

Sports room, Fitness 20°C (68°F) 22°C (71.6°F)

Emergency stairway Frost free Not controlled

Dry products store (3) 16°C 24°C (75.2°F)

Computer room 18°C (64.4°F) 24°C max (75.2°F)

Luggage room 18°C (64.4°F) Not controlled (2)

Electricity & Lighting 34

Plumbing & Drainage 66

Vertical Transportation 131

General Requirements 132