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E-ISSN: 2407-7321 DOI number: 10.17358/IJBE.1.1.12
ABSTRACT
Specialty coffee is a coffee of premium quality that has been made through various stages of
post-harvest processing and strictly controlled to produce distinctive taste of origins. PT Sinar
Mayang Lestari is one of the companies that currently produce and develop specialty coffee
type, Arabica Java Preanger. The objectives of the study are to examine competitive advantages
and develop an alternative strategy that need to be done by PT Sinar Mayang Lestari for their
business development. The research methods used are value chain analysis and VRIO framework
to explore competitive advantage owned by the company. The result shows the company currently
has a temporary competitive advantage of the technological resources and reputation. By using
SWOT-AHP technique, the alternative strategies that can be done by company are as follows:
1) increasing the production of natural and honey coffee type; 2) building coffee center in
plantation site for sharing knowledge and innovation media to the farmers; 3) improving the
competency of human resource in plantation, post harvest, and promoting area; 4) building
management system gradually 5) forwarding integration by building roast and ground coffee
business; and 6) maximizing the ability of the land and human resources through research and
development.
ABSTRAK
Kopi special merupakan kopi dengan kualitas premium yang sudah melalui berbagai tahapan
pengolahan pascapanen yang diawasi dengan ketat sehingga menghasilkan cita rasa yang khas
sesuai dengan daerah asalnya. PT Sinar Mayang Lestari adalah salah satu perusahaan yang
saatini memproduksi dan mengembangkan kopi spesial jenis Arabika Java Preanger. Tujuan
dari penelitian ini adalah menganalisis keunggulan bersaing yang dimiliki dan mengembangkan
alternative strategi yang perlu dilakukanoleh PT Sinar Mayang Lestari untuk pengembangan
usahanya. Penelitian ini menggunakan analisis rantai nilai dan kerangka VRIO untuk
mengidentifikasi keunggulan bersaing yang dimiliki perusahaan. Di samping itu, menggunakan
analisis SWOT-AHP untuk menentukan alternatif strategi. Hasilnya menunjukkan bahwa
perusahaan saat ini memiliki keunggulan bersaing sementara terhadap sumber daya teknologi
dan reputasi. Alternatif strategi yang diperoleh menunjukkan perusahaan kedepannya dapat
melakukan langkah-langkah sebagai berikut: 1) memperbanyak produksi kopi jenis natural dan
honey; 2) membangun coffee center di lokasi perkebunan untuk sharing knowledge daninovasi
kepada petani; 3)meningkatkan kompetensi SDM di bidang perkebunan, pascapanen, dan
promosi; 4)membangun sistem manajemen secara bertahap; 5) integrasike depan dengan
membangun usaha kopi roasting danbubuk; dan 6) memaksimalkan kemampuan lahan dan
SDM yang dimiliki melalui riset dan pengembangan.
Kata kunci: keunggulan bersaing, kopi spesial, rantai nilai, SWOT-AHP, VRIO
1
Corresponding author:
Email: vharessa@gmail.com
the stage of higher added value in the form of roasted From the description above, the purposes of this study
and powdered products. The distinction of PT Sinar are to analyze the competitive advantage possesed by
Mayang Lestari is that the company has entered the PT Sinar Mayang Lestari, and to formulate alternative
export market and has a cafe to market their products in strategies for PT Sinar Mayang Lestari, so they can
the downstream. Nonetheless, market condition shows expand this business in the future.
the company cannot only play in a low-cost strategy,
but also needs to create a product that has a competitive This study is expected to provide an alternative
advantage. The company also can no longer just focus strategy to increase competitiveness that can help the
on export business unit as its main activity. company in terms of business development. The scope
of this study is limited to PT Sinar Mayang Lestari as
Coffee producers need to use their intellectual ability a company which produces and processes the special
to produce new products with added value and high Arabica coffee Java Preanger. The focus in this study
price, and can compete in niche markets (Johnson, is within the value chain and competitive advantage
2012). This also needs to be supported by supply chain possessed by the resources used.
and production patterns that intertwine with strong
farmers and coffee processing industry (Alejandra et al.
2012). Investments on managerial practices, land, and METHODS
technology development are also needed to produce
better yields and replacement of old plants (Arifin, This study used two types of data which were primary
2013). Thus, efficiency through cost reduction can be data and secondary data. Primary data were obtained
achieved to face the future coffee industry competition from the questionnaires and interviews with the
(Seranevijaikitkha et al. 2008). Strategies to achieve respondents concerned. Secondary data were collected
the above goals can be obtained by looking at the from the information issued by the government
competitive advantage owned by PT Sinar Mayang and relevant agencies such as Badan Pusat Statistik
Lestari through resource-based analysis. (BPS), Direktorat Jenderal Perkebunan (Ditjenbun),
International Coffee Organization (ICO), and Asosiasi
Most of the biggest coffee producing countries in Eksportir Kopi Indonesia (AEKI).
the world have fully captured their position. On the
contrary, coffee companies in Indonesia still have low Sampling was done by using purposive sampling
level of competition to be able to compete in global technique. The respondents who participated were those
market. For coffee commodity itself, it needs to be who understood the condition of PT Sinar Mayang
distinguished between environmental service market Lestari and specialty coffee industry in Indonesia.
approach as an alternative view of sustainable resource Respondents coming from internal company sources
management and global buyer-driven initivatives were 6 persons, while the respondents from external
which pay more attention to brand image aspects, company consisted of two experts in the specialty
security and sustainability of coffee supply in global of coffee industry. The stages of data analysis were
market. Meanwhile the competitive advantage of summarized in Table 2.
coffee commodity can be known if the quality and
consistency is guaranteed. (Ibrahim and Zailani, 2010; Table 2 Management strategy process
Arifin, 2013). Stages Frameworks Results
Input stage PESTEL, Five Atributtes for O
PT Sinar Mayang Lestari currently has no clear picture forces porter (Opportunities)
about the steps and strategies that will be done to (lingkungan and T (Threats)
industri)
achieve the goal. Requirements of standard quality
Values chain, Atributtes for S
imposed by the world coffee organizations demand the
VRIO (Strengths) and W
coffee company to be able to develop its competitive (Weakness)
advantage. With value chain approach and the resource- Matching stage SWOT-AHP Alternative strategies
based analysis, the researcher hopes that it can be used to Matrik SWOT SO, WO, ST, WT
formulate a strategy to create a sustainable competitive Decision stage AHP Strategy priority
advantage.
Penic and Željko Dobrović (2014) state that in the PESTEL Analysis
selection of priority indicators, AHP rules out the need
to observe the causal relationship of each criterion. Opportunities that can be exploited by the company
However, the techniques used in the AHP take into come from economic, social, and environmental factors.
account the quantitative and qualitative aspects Income growth will encourage the increase of coffee
(Jalaliyoon et al. 2012).The flow of thought and the consumption. People's lifestyle is turning into a coffee
stages in this research can be seen in the framework in lover, and penetration of specialty coffee shop has an
Figure 2. impact on specialty coffee demand. Coffee specialty
can use this opportunity by increasing the number of
production through the existing land use.
RESULT
Political factors appear as not giving a direct influence
Five Forces Porter Analysis on the condition of the company. Meanwhile, the
technology owned by the company has largely been
Factors which can be high threats for the company adapted to current developments.
come from the bargaining power of suppliers and the
competition within the group of industries. This is Value Chain Analysis
because of the company's dependence on the supply
from farmers and agency partners. Meanwhile, the PT Sinar Mayang Lestari has a strong dependence on
industry group consisting of major exporting companies the factors from outside the company. It is seen from
has the ability to determine the price at the farm level the provision of seeds and also coffee bean supply. Low
that will affect the amount of company’s supply. productivity is caused by varieties used and the number
of immature plantations. Furthermore, weather factors
Newcomer factors and product substitution are assessed also affect the level of production of coffee plant. Thus,
in the medium level because they can be overcome by the company has difficulty in getting uniform qualities
the company with available resources. The threat from because the location of some farmers and agency
buyer’s bargaining power factor is still relatively low, partners are quite far from the location of the plant. The
because there is no standard price which can be used as standard operation procedure which is given to maintain
a reference. the quality is not all done by the farmers. This shows
Alternative strategies
AHP
Priority strategies
Managerial implications
Final consumer
Process flow from upstream to downstream and the parties involved
Eksport Domestic
Factory
(Processing & manufacturing)
Plant/ Export/
Input Farmers/ Factory Final
Retailer/ Cafe
Agents consumer
Roaster
Value IDR 5 IDR 7 IDR 60–75 IDR 130–180 IDR 250–2.500
(.000)
cherry green bean roasted powder
Value IDR 70 IDR 2.370
IDR 2 IDR 53
added
(.000)
Identification of Eksternal Internal Strategic to create product differentiation on the market. The
Factors and SWOT Matrix advantage gained from these products is a strong flavor
component. According to Wilson (2013), the quality
External and internal strategic factors obtained from of taste (sensory) in coffee may determine the price.
the analysis of the industry environment, PESTEL, Moreover, the company's reputation as a producer of
VRIO, and value chain will be incorporated into the high quality coffee will also have a major impact on
SWOT matrix to generate alternative strategies that prices at the time of the auction. Therefore, in addition
could be done by the company. Alternative strategies to domestic market, these products also need to be
are explained in Figure 5. introduced to foreign consumers who have become the
first consumers of PT Sinar Mayang Lestari.
The company ability on value chain management also HR competencies in the field of plantation, post-
needs to be improved to increase the competence of harvest, and promotion can be enhanced by training
human resources and build management systems related to the development of coffee industry nowadays.
gradually (strategy 4 and 5). Lack of control in the Company could send competent human resources to
company can be caused by errors in the management obtain certification (especially for graders, roaster and
of each stage of the process, which starts from the sale barista).
to the payment system to farmers and agents (Gathura,
2013). The value in each level of factors, subfactors Furthermore, management system must gradually
and alternative strategies resulted from the SWOT- begin to have a written record or in softcopy (report
AHP can be seen in Figure 6. of work) for each activity undertaken by the company.
Clear job desk to each party in managerial system also
Managerial Implications needs to be done.
Natural and honey type of Arabica coffee Java Preanger Forward integration to build coffee roasting and the
can be reproduced by adding a drying area and powder begins by preparing human resources that
applying a standard operational procedure to process have the ability in the field of roasting and grinding
natural and honey type. Furthermore, the allocation of coffee beans. This will be followed by purchasing
workers needs to be done to control processing stage. machinery for roasting and milling, as well as finding
Coffee center in plantation site for sharing knowledge new customers to market the product. The company
and innovations to farmers can be started with training can do research agreement and cooperate with coffee
about the planting stage. In addition, the company can and cocoa research center Indonesia to maximize land
also invite stakeholders such as governments, traders/ capability and human resources.
exporters to pay a visit to the coffee center location to
hold a discussion with farmers.
Indonesian Journal of Business and Entrepreneurship, Vol. 1 No.1, January 2015 19
P-ISSN: 2407-5434 Available online at http://journal.ipb.ac.id/index.php/ijbe
E-ISSN: 2407-7321 DOI number: 10.17358/IJBE.1.1.12
S1 S2 S3 S4 S5 W1 W2 W3 W4 O1 O2 O3 T1 T2 T3
(0,115) (0,258) (0,251) (0,112 (0,264) (0,125) (0,339) (0,245) (0,292) (0,222) (0,563) (0,215) (0,244) (0,282) (0,274)
CONCLUSIONS AND RECOMMENDATIONS terms of the level of behavior, the main actors who are
directly involved in improving the quality, awareness
Conclusions of the required quality trends, knowledge and abilities
are important aspects that impact the quality of coffee
The conclusion drawn from this research is PT produced (Megerssa et al. 2012). If farmers know how
SinarMayang Lestari currently has a temporary to plant and process a product, the efficiency in terms of
competitive advantage of the technological resources time and cost incurred by the company can be created.
and reputation. Priority strategies that can be done by
the company are multiplying the production of natural Another strategy that can be done in parallel is to increase
and honey variant of Arabica coffee Java Preanger and the competencies of human resources in the field of
building coffee center in plantation site for sharing plantation, post-harvest, and promotion; gradually
knowledge and innovation areas to farmers. This build management systems; do forward integration to
is because the process of planting and post-harvest build coffee roasting and powders; and maximize the
processing contributes to 50% of the aspects which ability of land and human resources through research
affect the quality of the coffee. The rest comes from and development.
the ability to process the coffee beans in the form of
roasted and powdered products. Based on the research, Recommendations
it must be noted that the distance from the market to
washing area, frequency of training conducted, and the The company will require substantial funds for
effort of each actor to improve the quality are some coffee development centers and production facilities;
necessary and influencing factors on coffee quality. In therefore, the company needs to consider the funding
from third parties. For further research, it is necessary relationship - a strategy matrix. Supply Chain
to make formulation of marketing strategies that can be Forum an International Journal 7(2): 56–72.
undertaken by the company. Jalaliyoon N, Bakar N, Taherdoost H. 2012.
Accomplishment of critical success factor in
organization; using analytic hierarchy process.
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