Direct Recruit AOs Batch 2021

OFFICER BENEFITS & HR ORIENTATION

BOOKLET

Corp. HRM Department, Head-Office

OFFICER BENEFITS & HR ORIENTATION
BOOKLET
Direct Recruit AOs Batch 2021

For Internal Circulation Only

Corporate HRM Department

The New India Assurance Co Ltd.
(A Govt. of India Undertaking)
Regd. & Head Office: 87, MG Road, Fort, Mumbai-01
Index

1. ORGANISATION STRUCTURE……………………………………………… 1
2. INTERNATIONAL PRESENCE……………………………………………….. 2
3. CORE BENEFITS…………………………………………………………………. 3-6
4. NON-CORE BENEFITS………………………………………………………… 7-20
5. LEAVES & ABSENCES…………………………………………………………. 21-25
6. OFFICIAL TOUR………………………………………………………………….. 26-27
7. TRANSFER & MOBILITY POLICY (TMP)………………………………… 28-29
8. PROMOTIONS…………………………………………………………………… 30-32
9. RETIREMENT BENEFITS……………………………………………………… 33-35
10. CONDUCT, DISCIPLINE & APPEAL RULES, 2014……………….. 36-39
My Dear Young Friends,

It gives me immense pleasure to see you become an integral

part of The New India Assurance Company today. Founded in
1919 by Sir Dorabji Tata, it has been a pioneer in the General
Insurance industry in India for more than a century now. Our
Company has been the market leader in India in non-life
business for the past 4 decades consistently.

We at New India Assurance take pride in what we do. Insurance

is not just business for us, it is a service to the people. The rich
legacy, culture and constant innovativeness combined with the
indomitable spirit of New Indians not only helps us navigate the
ups and downs, but also keeps the fire in the belly running to
achieve even greater heights going ahead. New India Assurance
is not a century old, it is a century young.

This booklet aims at giving a snapshot of benefits and HR

related policies relevant to young Direct Recruit Officers. By no
means exhaustive, it is merely a window into the world of
opportunities within the Company. We hope it proves useful in
your induction and orientation process.

Wishing you all a very bright future ahead.

Welcome to the New India family!

Inderjeet Singh 27th June 2022

General Manager Mumbai
 Our Vision
To be the most
respected, trusted and
preferred non-life
Insurer in the Global Our Culture
markets we operate. Courtesy and Caring

Initiatives and Innovation

Integrity, Trustworthiness
and Reliability

Our Mission
To develop General Insurance Business
in the best interest of the community.

To provide Financial Security to

Individuals, Trade, Commerce & all
other segments of the Society by
offering Insurance products & Services
of High Quality at affordable Cost.

Our Values
Highest priority to
Customers’ needs

High standards of
Public Conduct

Transparency in operations
1. ORGANISATION STRUCTURE

Head Office, Mumbai

Overseas
Operation in 28
Countries

7 Large
31 Regional
Corporate & 1 Auto Hub 2 Legal Hubs 1 RGBO
Offices
Brokers’ Offices

473 Divisional
Offices

584 Branch 25 Direct Agent

Offices Branches

1046 Micro
Offices

Board of Directors
Chairman-cum-Managing Director

1
2. INTERNATIONAL PRESENCE

2
3. CORE BENEFITS

Pay Scales (Basic Pay)

(1) Scale VII

Rs. 99835-2685(2)-105205-2880(1)-108085-3150(1)-111235-3265(4)-124295
(2) Scale VI
Rs. 89095-2685(8)-110575
(3) Scale V
Rs. 79605-2300(3)-86505-2590(6)-102045
(4) Scale IV
Rs. 65805-2300(9)-86505
(5) Scale III
Rs. 53725-1610(1)-55335-1745(6)-65805-2300(4)-75005
(6) Scale II
Rs. 44065-1610(7)-55335-1745(6)-65805
(7) Scale I
Rs. 32795-1610(14)-55335-1745(4)-62315

Dearness Allowance (DA)

Index: All India Average Consumer Price Index for Industrial Workers
Base: Index No.4708 in the series 1960 = 100
Rate of dearness allowance: - For every four points in the quarterly average
over 4708 points, the dearness allowance shall be calculated at the rate of
0.10 per cent of Basic Pay.
Revision of dearness allowance: - Revision of dearness allowance shall be
made on quarterly basis for every four points rise or fall.

House Rent Allowance (HRA)

Place of Posting Rate per month

Cities of Mumbai, Navi Mumbai, Kolkata, New 10% of pay
1 Delhi, Chennai, Ahmedabad, Bengaluru, Hyderabad, subject to max of
Pune, Faridabad, Ghaziabad, Noida and Gurgaon Rs.5,320/- p m
Cities with population exceeding 12 lacs except the 8% of pay
2 cities mentioned at serial number 1, and all cities in subject to max of
the State of Goa Rs.4,490/- p m
7% of pay
3 All other places subject to max of
Rs.4,320/- p m
Officers who are allotted residential accommodation are not entitled to HRA and will
have to pay appropriate licence fee

3
3. CORE BENEFITS

City Compensatory Allowance (CCA)

Place of Posting Rate per month

(Metro Cities) Mumbai, Navi Mumbai, Kolkata,
3% of pay
New Delhi, Chennai, Ahmedabad, Bengaluru,
1 subject to a max of
Hyderabad, Pune, Faridabad, Ghaziabad, Noida and
Rs.1,330/- p m
Gurgaon
(A Class) Cities with population exceeding 12 lacs, 2.5% of pay
2 except cities mentioned in serial number 1, and all cities subject to a max of
in the State of Goa Rs.1,265/- p m
(B Class) Cities with population of 5 lacs and above but
2% of pay
not exceeding 12 lacs, State capitals with population not
3 subject to a max of
exceeding 12 lacs, Chandigarh, Mohali, Panchkula,
Rs.980/- p m
Pondicherry, Port Blair
4 (C Class) All other cities NIL

Hill Station Allowance

Height of Place of posting

Rate per month
(Above Mean Sea Level)
2.5% of Pay subject to
1 1500 meters and over
max of Rs. 765/- p m
1000 meters and over but less than 1500 meters,
Mercara and places which are specifically declared 2% of Pay subject to
2
as "Hill Stations" by Central or State Governments max of Rs. 615/- p m
for their employees
Not less than 750 meters and surrounded by
2% of Pay subject to a
3 and accessible only through hills with a height
max of Rs. 615/- p m
of 1000 meters and over

Transport Allowance
Rs 1330/- per month for officers

Special Conveyance Allowance of Rs 400/- pm to Blind and Orthopedically

challenged officers

4
3. CORE BENEFITS

Kit Allowance
Every officer on his transfer to any of the hill stations at which Hill Station
Allowance is payable, shall be paid a Kit Allowance of Rs 6,000/- (once in
entire service period)

Paradeep Port Allowance

Every confirmed officer posted in the office of the Company in Paradeep Port
shall be paid an allowance of Rs. 185/- per month so long as he/she is
posted in that office

Functional Allowance
Functional Allowance of Rs 1150/- per month is payable to officers working in
Internal Audit Department and Investigating Officers in Vigilance Department

Entertainment Allowance
Officers in-charge of Divisions and Branches shall be paid entertainment
allowance. Rs 1500/- per month for Divisional in-charge and Rs 1250/- per
month for Branch in-charge

Special Area Allowance

Special Area Allowance is specific to areas of certain states namely Mizoram,
Nagaland, Andaman & Nicobar Islands, Sikkim, Lakshadweep, Assam,
Meghalaya, Tripura, Manipur, Arunachal Pradesh, Jammu and Kashmir,
Himachal Pradesh, Uttarakhand with minimum amount Rs 320/- pm and
maximum Rs 2600/- pm.

If any of the special areas is also treated as a Hill Station, officers will be paid
either of the Hill Station Allowance or Special Area Allowance, whichever is
higher.

5
3. CORE BENEFITS

Officiating Allowance
Officer required by the Company to hold charge of a post in higher category
may be paid Officiating Allowance. Rs 150/- per month (if officiating period is
between 15 and 60 days) and Rs 200/- per month (if officiating period is more
than 60 days)

Non Practicing Allowance (NPA)

NPA is payable to Medical Officers @ 25% of the basic pay subject to the
condition that the Basic + NPA does not exceed the ultimate basic pay of a
Scale-IV officer.

6
4. NON-CORE BENEFITS

Leave Travel Subsidy (LTS)

Once in two years (single block) after confirmation.

Class I blocks are odd to even (e.g. 2021-2022). Can combine max. of two
blocks

Can be availed for Self, Spouse, Dependent parents, Children including

(adopted and step children)

Sanctioned leave for LTS and Prior

intimation is mandatory. At least one day
of sanctioned leave required (excluding
RH)

Max. of two groups for entire family (self,

spouse, dependent children and
dependent parents & in-laws of widowed
female employees)

Mode & Entitled class of travel:

As per Official Tour

Max. eligibility is rail fare of entitled class for 3000 km each way on through-
ticket basis – actuals reimbursed

Advance – 90% of entitlement. To be refunded immediately if journey is

cancelled

Reimbursement claim – to be submitted within 15 days after completing

journey

Documentation

 Original Tickets/Bills/Boarding pass

 Proof of Travel -Toll Receipts/Parking receipts
 RC, DL, Permit & Stamped Receipt (Travel by Taxi)
 Fuel Bills (at various places visited - Private car registered in the
name of employee/spouse only)

Foreign-travel not allowed

Reimbursement limited to actual distance by entitled mode

7
4. NON-CORE BENEFITS

Company Owned Accommodation

Leased Accommodation Reimbursement

Amount in Rs.

Metro
CADRE Mumbai* A CITY B CITY C CITY
Cities*

Scale I/II
30000 20000 15000 10000 8000
(other than BM)
Branch Manager
30000 21000 16000 11000 9000
(BM)
Scale III, IV,
SBM, DM 33000 26000 21000 14000 12000
(other than SDM)
Sr. Div. Manager
33000 29000 23000 16000 13000
(SDM)

Scale V 36000 29000 23000 16000 13000

For Scale VI & VII

 For Metros – Decided by CMD
 Other Cities- 125% OF SCALE- V

* Twin-sharing basis clubbing of lease permitted

8
4. NON-CORE BENEFITS

Staff Group Mediclaim Policy (Staff GMC)

Higher Sum Insured Steps (in Rs Lacs)

5, 6, 8, 10, 12, 15, 20, 25, 30, 35, 40, 50

An employee can opt for higher SI on enlargement of family (marriage or child

birth) or on promotion or once in every 3 block years of policy in incremental
steps (one step at a time only). Option to decrease the Optional Sum Insured
is available w.e.f. the next renewal date following the date of decrease in
family size due to death/exit of a family member.

Coverage for
• Self
• Spouse
• Dependent & Independent Children
• Spouse & Children of Independent Children
• Dependent & Independent Parents
• Dependent & Independent Parents-in-law
Dependent’s Income not to exceed Rs.10000 per month. Pre-existing
conditions covered.

Company bears 75% of the Premium on Eligible SI for the Employee,

Employee’s Spouse and his/her first two dependent children (rest by
employee). For rest of the cases full premium is to be borne by the employee

New born baby may be covered within 90 days of birth. Free coverage
available up to first 90 days.

Room Rent capping of Rs.15000/- in respect of ‘A’ Class Cities and

Rs.12500/- in respect of other cities. Ambulance Charges- Rs.5000/- per
hospitalization.

Maternity Benefits- Maximum for normal delivery-A Class City-Rs.50000,

Other Cities-Rs.40000. For Caesarian Delivery- Maximum for A Class Cities-
Rs.1 lakh and Other Cities- Rs.65000/-

9
4. NON-CORE BENEFITS

Ex-gratia Medical Claims

Uncovered medical expenses falling under 28 listed critical illnesses.

Reimbursement –Up to Rs.5 lacs-90%, next Rs.5 lacs-80% and balance-70%.

Maximum Rs.15 lacs during entire service period of an employee.

Family members to include Self, Spouse, Dependent Children and Dependent

Parents.

In cases of other than listed 28 critical illnesses, the Committee consisting of

one Director, G.M.(P) and G.M.(Health) shall deliberate and take decision
regarding admissibility of claim.

Domiciliary Treatment Lumpsum Payment

Payable to all confirmed employees

Payable after confirmation (from date of joining)
On declaration basis (for self, spouse and dependent children)

Basic up-to 58825/- Rs 13300/- per annum

Basic above 58825/- Rs 19940/- per annum

Basic to be reckoned as on 1st January of the year

If joined in between- proportionate for the eligible period payable

10
4. NON-CORE BENEFITS

Group Personal Accident Policy

24-hour Cover is being taken by Company

for all cadre of employees

Death, Permanent Total Disablement,

Permanent Partial Disablement are
covered under the policy

Sum Insured varies from cadre to cadre.

For Scale I it is Rs 35 lac.

In case of claim, intimation should be given to H.O. through respective ROs

within 7 days of accident

Duly filled in Claim Form, Death Certificate, FIR, Post Mortem Report and
copy of DL (wherever required) should be sent to H.O. through R.O. within 30
days of accident

Accident while on duty

Reimbursement of medical/surgical and hospital expenses in total

Sanction of special leave
Applicable to both confirmed and employees on probation
Benefit not payable if accident happens due to employee’s negligence

11
4. NON-CORE BENEFITS

Group Term Insurance (GTI)

It is a term insurance cover, hence claim is payable only in case of death

during service period
Compulsory for employees governed by National Pension Scheme (NPS)
Deduction to start from following month of confirmation in the service
Sum Insured is ranging from Rs.3 lakhs to Rs.24 lakhs in accordance with the
Basic Salary

Vehicle Loan

Confirmed officers (administration side) with at least 5

years of service (including probation) are eligible for 4
wheeler loan. For 2 wheeler loan it is 3 years of service.
The rate of interest is 5%.

12
4. NON-CORE BENEFITS

Housing Loan Scheme

Employee with service of more than 3 years (2

years for ex-servicemen) is eligible for applying
housing loan. Loan amount varies as per cadre of
employee.

Second Housing Loan: Quantum will be decided

based on present cadre eligibility amount less
amount of housing loan already availed. No need to foreclose the earlier loan.

Housing Loan for renovation may be given on property acquired through Staff
Housing Loan or Own funds either in self name or jointly with spouse.
Maximum amount which can be sanctioned is Rs.15 lakhs. It is based on
estimate from Registered Architect/Civil Engineer.

Festival Advance

All confirmed officers are eligible to take interest free festival advance once
every year to the tune of Rs 30,000/- or one month’s gross, whichever is less.
Amount exceeding Rs 20,000 is taxable as per norms.

13
4. NON-CORE BENEFITS

Education Advance Scheme

To assist officers in arranging finance for the higher/professional education of

their children in India and / or abroad

Applicable to all confirmed employees with five years of service (3 years for
ex-servicemen)

Advance for covering expenses like Admission Fee (Excluding capitation fee
or similar fee, if any), Tuition Fee payable, Fees and other non-refundable
charges payable to Hostel.

Maximum up to Rs 10 lacs per child for two children during entire service
(2 courses per child)

Interest rate –8% (for boy child) &

7.8% (for girl child)

Assistance for Management

and Allied Courses

Officers who take up part-time courses in Management and allied subjects

conducted by Universities of duration not less than a year, are given monetary
assistance in the form of reimbursement of 75% of the tuition fee subject to
furnishing a Service Bond to serve the Company for a period of 3 years after
passing final examination of the course.

Upper limit of amount of assistance shall be Rs 10 Lacs for complete duration

of the Course subject to the Officer furnishing a Collateral Security/ Bank
Guarantee equivalent to the amount of assistance for fulfillment of the Service
Bond.

14
4. NON-CORE BENEFITS

Briefcase* & Newspaper Reimbursement

*Briefcase/Leather Bags/Laptop Bags/Office Bags/ Travel Bag

Natural Calamities Advance

Confirmed officers are given interest free loan in case of natural calamity
affecting the officer who have suffered loss due to same either at place of
posting or at hometown for an amount of Rs 50000.

Granted only when areas are declared as natural-calamity affected areas by

Central/State Government.

15
4. NON-CORE BENEFITS

Conveyance Scheme

Applicable to all officers in Scale V and above in addition to BM, DM, SBM,
SDM and other class I officers with marketing functions.

Ex-showroom price
Item Scale
(inclusive of GST & Cess)
I, II & III Rs 8.25 lacs
Monetary IV & V Rs 9.3 lacs
1
Limit Scale V (only CRMs) Rs 10.6 lacs
VI & VII Rs 13.85 lacs

Officers up to Scale IV
Number of
04 time during service tenure
times the
2 conveyance
Officers in Scale V & Above
facility is
03 time during service tenure, counting from the vehicle
allowed
opted for at the time of entering Scale V

All other expenses like transportation, taxes, octroi, RTO and insurance are
above ex-showroom limits and are borne by the Company

Period of usage- 5 years, extendable up to 8 years

Fuel expenses –Following quarterly limits as per cadre

CMD Actuals
GM 375 Litres
DGM/CRM 300 Litres
CM/RM 250 Litres
Metro Cities 250 Litres
DO/BO In-charges/Other A-class Cities 225 Litres
officers in Development
functions B-class Cities 180 Litres
C-class Cities 150 Litres

16
4. NON-CORE BENEFITS

Tyres /Tubes replacement after 32000 km or 40 months, whichever is earlier

Battery replacement after 18 months

Cleaning charges Rs 650/- p.m.

Repair Budget –up to Rs. 60000/- for 5 years’ period (cadre wise limit)

Maximum Amount Payable (Rs)

Age of Vehicle
Scale I to III Scale IV & V Scale VI & VII
First Year 8000 9000 10000
Second Year 9000 10000 11000
Third Year 10000 11000 12000
Fourth Year 11000 12000 13000
Fifth Year 12000 13000 14000
Total 50000 55000 60000

At the end of 5th year (8th if extended) vehicle to be transferred in the name of
the officer. Remaining value (WDV method) to be notionally added to income
and tax to be deducted accordingly.

Telephone Expenses

BO/DO
incharges, Scale I, II
Scale
Scale VI/ Scale III, with
Scale V (IV)
CRM IV with marketing
(Admin)
marketing function
function

Overall Rs 18092 Rs 12960 Rs 11760

Annual Limit p.a. Rs 5760 p.a. p.a.
Actuals
(Landline (6092 + p.a. (5760 + (5760 +
&/or Mobile) 12000) 7200) 6000)

Broadband Rs 250 Rs 250 Rs 250 Rs 250

Actuals
Connection p.m. p.m. p.m. p.m.

17
4. NON-CORE BENEFITS

Cost of Mobile device for Scale V & above is borne by the Company as per
following limits:

Scale VII & above Actuals

Scale VI Rs 50000 + Taxes
CRM Rs 40000 + Taxes
Other Scale V Officers Rs 35000 + Taxes

Awards for Promotion of Hindi

Awards are given to employees not having Hindi as their mother tongue
Employees who already had Hindi as a subject at 10th & 12th level are not
eligible

Three levels of proficiency-

Prabodh Praveen Pragya

Passed with >70% marks Rs 1600 Rs 1800 Rs 2400
Passed with >60% marks Rs 800 Rs 1200 Rs 1600

Passed with >55% marks Rs 400 Rs 600 Rs 800

Actuarial Incentive Scheme

Eligibility: Passing 6 papers for all reimbursements and special allowance

 Special Allowance (per month linked to number of papers passed)

 Reimbursement of membership fee of Actuarial Institute(s)
 Reimbursement of cost of study material
 Reimbursement of the cost of Actuarial table
 Reimbursement of exam fee

18
4. NON-CORE BENEFITS

No of papers passed Allowance (in Rs p.m.)

6 4000
7 5000
8 9000
9 10000
10 15000
11 21000
12 25000
13 30000
Fellow Member 50000

Mutual Benefit Society (MBS)

Mutual Benefit Society provides following benefits to its members:

 Holiday Home facility at 16 centres: Mysore, Matheran, Goa, Hyderabad,
Kodaikanal, Manali, Mussorie, Munnar, Panchmarhi, Nainital, Ooty,
Mahabaleshwar, Jagannath Puri, Shirdi, Bodh Gaya and Gangtok
 Award for passing insurance examinations-
Licentiate-Rs. 1,000/-, Associate-Rs. 1,500/-, Fellowship-Rs. 2,000/-
 Reimbursement of cost of Text Books- Rs. 1,000/-
 Marriage Grant (only for one child) -Rs. 5,000/-
 Retirement Memento- Rs. 3,000/-
 Railway Fare for visiting MBS Holiday Home- Rs. 5,000/-
 Funeral Expenses in case of death of employee- Rs. 5,000/-
 Special awards for members’ children for passing 10th & 12th exam with
90% and above marks and Graduation/Post Graduation with 75% and
above marks = Rs. 1,500/-
 Memento for completion of 25 years’ service
 Reimbursement of uncovered medical expenses-Rs. 20,000/-

19
4. NON-CORE BENEFITS

Ex-gratia Covid-19 financial assistance scheme 2021

 In case of death of employee: Ex-gratia lump sum Compensation of Rs.

10 lakhs to the nominee. This is apart from the other benefits payable as
per prevailing guidelines
 Ex-gratia Reimbursement of all (100%) medical expenses remaining
uncovered under the Staff GMC incurred for treatment of Covid-19 in
respect of serving employee/spouse/dependent children and dependent
parents. This is separate from the existing Ex-gratia Medical Relief
Scheme

20
5. LEAVES & ABSENCES

General Rules

• Leave cannot be claimed as a matter of right

• Prior permission is a must except 1day CL in exigencies
• No service / employment during leave with other employers
• Except for CL, Sundays & Holidays cannot be prefixed / suffixed &
intervening Sundays/holidays will be treated as leave
• Address on leave should be intimated before hand
• Headquarters should not be left without permission.
• Loss of Pay – postpones increment, affects Seniority & service period
for Benefits

Types of Leaves and Absences

 12 days per calendar year (maximum)

 Cannot be carried forward
Casual Leave
 Can avail maximum 5 days at a stretch
(CL)
 Half day CL Maximum 6 times
 Intervening holidays will not be counted

Restricted  Not more than 2 per calendar year out of the list
Holiday (RH) declared by Central Government

 Accrues @ 1 day for every 11 days of duty. "Duty

shall mean the period spent in the service in the
company but shall not include the periods of
leave other than casual leave, quarantine leave,
Earned Leave examination leave and trade union leave ."
(EL)  Maximum accumulation 270 days
 Minimum 6 days at a time. Max 120 days at a time
 To apply 15 days before commencement of leave
 Short term EL maximum twice in a calendar year
with prior sanction only after exhausting CL.

21
  For III Exams, CII London, MBA, ICWA, ICAI
Examination  Exam Leave is for the days of Examination
Leave  For days intervening the Exam – CL, EL, LLOP
 Probationers are also eligible

 Entitlement of 30 days on Half pay per completed

calendar year of service subject to LOP adjustment
 Pro rata for the year of joining credited on the
following 1st January
Sick Leave (SL)  Maximum accumulation 240 days (half pay)
 Can be availed on Full pay basis (twice the number
of days will be debited)
 Medical and Fitness Certificate from Registered
Medical Practitioner

Special Sick Leave

 For 9 Major Diseases notified by the Company
 Maximum 180 days on half pay basis
 Only if no SL credit is available
Special Sick
Leave
Advance Sick Leave
Advance Sick  For confirmed employee
Leave  Exceptional cases- for extreme hardship
Maximum 180 days.
 50% on Half pay and 50% on Loss of Pay
Future adjustment from SL/EL

 All female employees including probationers

 Female employees having less than three living
children
 Maximum 12 months (incl. Miscarriage leave) in
Maternity Leave
entire service
(ML)
 Maximum 180 days for each confinement
 Miscarriage Leave applicable between 12 to 26
weeks of pregnancy (Max leave entitlement 6
weeks)

22
  Male employees having less than two surviving
children
 Period not exceeding 15 days
Paternity Leave
(PL)  15 days before confinement of wife and ending 6
months the date of delivery of child
 Can be availed in case of valid adoption of child
below the age of child below the age of 1 year

Allowed for a maximum period of 2 months (or till the

child reaches the age of one year whichever is earlier)
Adoption Leave once during the service to a childless female employee
for legally adopting child who is below 1 year of age.
Proof of adoption to be submitted-Adoption Deed

 Leave of absence from duty necessitated by orders

not to attend office in consequence of the present
of infectious disease in the household of an
employee
 Cholera, Small pox, Plague, Diphtheria, Typhus
Fever and Cerebrospinal meningitis are considered
as infectious diseases for the purpose of
Quarantine Leave quarantine leave
 Quarantine leave may also be granted if declared
by the concerned State Govt. as infectious
diseases in the area
 If an employee himself/herself is suffering from an
infectious disease, no quarantine leave shall be
admissible, but he may be allowed sick leave

 15 days for 15 persons (Excluding Journey Time)

nominated by recognized union for bona fide Trade
Trade Union
Union work
Leave
 10 days for 20 persons (Excluding Journey Time)
nominated by recognized union for bona fide Trade
Union work

 Granted when no other leave is available

 Not more than 3 months on any one occasion and
not more than 12 months during entire service
Leave on Loss of  Sickness beyond 12 months to be reviewed by
Pay (LLOP) CMD
 No salary for the period on LOP
 Increment will be postponed each time when LOP
is more than 30 days

23
 1. Family Planning
 6 Days for Vasectomy or Tubectomy
 14 days for female employee for Non
puerperal sterilization for family planning
 1 day for IUCD insertion for female
employees
2. 15 days Camp duties to join Home Guards
Organization
3. Territorial Army- 14 days at a time for urban units
4. Maximum 7 days in a year for Invigilator work of
III, CII with Maximum 3 days at a time
5. Sports
(combined not to exceed 30 days a year)
Authorized  Max 30 days in a year to participate (as
Absence from participant, referee time keepers but not
Duty Managers) as a representative in
National/International sports events
 Max 30 days to Coaches participating in
National/International events of sports (not
local events) in a year in addition to
Referees and Time Keepers
 Max 10 days for local events and as a
sponsored candidate of Company
6. Curfew
7. Republic Day Parade 25 days (includes
rehearsals/training connected with cultural
programs
8. Conference of Insurance Institutes Specific
occasions

 Natural Calamities
 For participating in the general body meeting of the
Kendriya Sachivalaya Hindi Parishad or to office
bearer of the Parishad on the occasions of the
Special Leave
prize distribution ceremony
 Mountaineering and Trekking- 30 days a year
 Blood Donation- 2 days a year
 Election Duty, exercising franchise

Encashment of Earned Leaves (while in service)

May be granted for 15 Days every two block years (even to odd) to confirmed
officers. Salary for the purpose will include Basic, DA, HRA & CCA.

24
5. LEAVES & ABSENCES

Combining of Leaves

No Leave in continuation/conjunction with any other leave except-

a) Casual Leave (CL) with Exam Leave, Quarantine Leave, LLOP

b) Earned Leave (EL) with SL, Maternity Leave (ML), Paternity Leave
(PL), Exam Leave, Quarantine Leave, LLOP
c) Sick Leave (SL) with EL, ML, PL, Quarantine Leave, LLOP
d) Exam Leave with CL, EL, ML, PL, LLOP, Quarantine Leave
e) Quarantine Leave with CL, EL, SL, ML, PL, LLOP
f) Leave on Loss of Pay (LLOP) with any other leave
g) Joining period leave with any kind of leave

Leave During Induction Training

Casual Leave: Could be sanctioned as per entitlement after accrual to new

recruits i.e. one day Casual Leave for 30 days’ service.

Earned Leave: Would accrue but not to be sanctioned during training period
even as a special case

Sick Leave: No sick leave shall be sanctioned during training period

Leave During Probation after Induction Training

Casual Leave: Could be sanctioned as per entitlement after accrual to new

recruits i.e. one day Casual Leave for 30 days’ service.

Earned Leave: Could be sanctioned as per entitlement after accrual to new

recruits subject to minimum of 6 days at a time, as per rules.

Sick Leave: Sick leave is credited only at the end of the calendar year in
which an officer joins the services. If the sick leave is credited to the account
of the officer as on 31st December, such sick leave could be availed of during
the following year.

Exam Leave: Could be sanctioned during probation, as per rules.

Maternity Leave: Could be sanctioned to female employees during probation.

25
6. OFFICIAL TOUR

Eligibility- Mode & Class

Officers undertaking official tours to be reimbursed actual fares (inclusive of

reservation charges) of eligible mode and class of travel

Scale V, VI & VII Air- Economy, Rail- AC-I Class

Scale IV Air- Economy, Rail- AC-II Sleeper
Scale II & III Rail- AC-II Sleeper,
Air- 125% of entitled rail fare if journey is less than
1000 km.
Air- Economy fare if more than 1000 km
Scale I Rail- AC-II Sleeper

Halting Allowance
Rs per day
Metro A-class City B-class City C-class City
Scale VI & VII 1800 1300 1100 950
Scale IV & V 1500 1300 1100 950
Scale I, II & III 1300 1100 950 800

Hotel Charges
Rs per day
Major Other
Area 1
Cities Places
Scale VI & VII 8200 4100 3600
Scale IV & V 4800 2900 2400
Scale II & III 2900 2000 1500
Scale I 2000 1500 1000

Major Cities: Ahmedabad, Mumbai, Bengaluru, Kolkata, Delhi, Hyderabad &

Chennai

Area 1 Cities: Pune, Nagpur, Kanpur, Surat, Jaipur, Lucknow,

Vishakhapatnam, Patna, Vadodara, Kochi, Indore, Bhopal, Ludhiana,
Coimbatore, Madurai, Agra and Varanasi

26
6. OFFICIAL TOUR

Baggage Insurance

Accompanied personal baggage of Insured Employees and belonging to them

while on journey undertaken for business and official purposes is insured as
per following cadre-wise limits:

CMD Rs 1,00,000/-
Director & GM Rs 90,000/-
Scale VI & VII Rs 80,000/-
Scale IV & V Rs 60,000/-
Scale I, II & III Rs 50,000/-

27
7. TRANSFER & MOBILITY POLICY (TMP)

Not applicable to Officers posted /deputed to a) foreign operations b)

organisations in India

Normal Period of Posting (NPP): 5 years. Officer can apply for Request
Transfer after completing 3 years in a place. Lady officers on spouse joining
grounds are eligible to apply on completing 2 years.

Maximum 3 Request Transfers allowed during entire service

Transfer Benefits are payable as per rules in case of request transfers

(made after 3 years) also

If a transfer request is considered after 5 years of posting, at the present

centre, the transfer shall not be considered as a request transfer

Due to office exigencies (relating to specialized/ niche functions/posts) to

transfer an officer under TMP exemption of 1 year may be given with approval
of CMD. Regional Offices/set of offices could be declared exempt from TMP
by the CMD on case to case basis due to deficit of manpower

Office In-charges to be shifted to another office (same or different centre),

depending on availability, after 3 years in the same office

Officers who themselves or their dependent spouse/children fall under the

category of Persons with Benchmark Disabilities (PwBD) may be exempt from
change of centre under TMP. But they are liable to be shifted/rotated within
the same station

A lady officer transferred in Scale I, II or III shall be eligible to seek request

transfer after completion of 02 years excluding period of LOP. This provision
is applicable to officers who have been transferred on account of TMP as well
as Promotion

Exemption from TMP may be provided to officers who themselves or their

dependent spouse/children are suffering from one of the following 13 major
diseases- Malignant Cancer, Leprosy, Tuberculosis, Paralysis, Brain Tumor

28
7. TRANSFER & MOBILITY POLICY (TMP)

CABG / Heart Valve Replacement / Angioplasty (Max. 1 year), Chronic Kidney

Disease, AIDS, Mental Disease, Total replacement of joints (exemption –
Max. 1 year), Spinal Surgery, Diseases of liver leading to Hepatic failure or
transplantation and Thalassemia Major

Officers in sensitive posts to be shifted/rotated every 3 years.

Sensitive posts include-
1. Estate, Establishment and Publicity Department carrying financial
authority for expenditure to third parties (other than employees)
2. Claims Department, on department to department basis i.e. each
department’s Claims Department shall be a separate Sensitive Post

However, Specialist Officers, namely, Doctors and Legal Officers would not
fall within the definition of ‘Sensitive Posts’.

Competent Authority (office-wise) for transfers will be as follows:

Transfer Benefits

 Entitled mode of travel including for family

 For officers’ transfer grant equivalent to one-month basic pay
 Transportation of personal belongings including packing and
forwarding charges
 Halting allowance as per entitlement up to 30 days
 Mid academic year allowance for studying children
 Joining Time Leave
29
8. PROMOTIONS

Class I Promotions

 Promotion up to Scale V is seniority as well as merit based

 Promotion of scale VI and VII shall be on merit
 Span of promotion for VI & VII- GIPSA & GIC taken together
 Span of promotion up to scale V- within Company on all India basis
 Qualifying continuous service to be eligible for promotion:
3 years (promotion to Scale II, III, IV &V) & 2 years (to Scale VI & VII)
in the existing cadre as on 31st March of the year prescribed

 Written Exam Applicable to Fast Track Channel only

 All officers from the same batch to be considered in Zone of
Consideration even if that raises the prescribed limits
 If the number of employees are less than the prescribed limits,
neither the vacancies nor the eligibility criteria are changed

30
8. PROMOTIONS

Scheme of Weightages

31
8. PROMOTIONS

Annual Performance Appraisal Report (APAR)

32
9. RETIREMENT BENEFITS

National Pension System (NPS)

A defined contribution scheme applicable to all employees joined on or after

April 01, 2010

Contains two accounts, Tier I and Tier II.

Funds in NPS are invested by PFRDA (Pension Fund Development

Regulatory Authority) approved fund managers chosen by officer

Same NPS account can be used, in case employee changes Job

Tier-I Account

Employee’s contribution rate is 10% of Basic + DA

Matching contribution by Company

Tax-benefit under 80C and 80 CCD

If scheme holder attains the age of 60, He / She has to invest at least 40% in
an annuity with IRDA; the remaining can be withdrawn in lump-sum or in a
phased manner.

Restriction on withdrawing money before the age of 60. Only partial

withdrawal, after 3 years of contribution, up to 25% of contribution made by
subscriber for:
• Medical treatment expenses
• Higher education of children
• Marriage of children
• House purchase
• Expenses arising out of disability of subscriber
• Skill development / Re-skilling

Withdrawal max 3 times and gap of at least 5 years between two withdrawals

Following conditions apply on withdrawal:

a) Withdrawal before age of 60 with at least 10 years in fund:

80% Annuity, 20% Lumpsum withdrawal
b) Withdrawal during age 60-70 years:
40% Annuity, 60% Lumpsum withdrawal
c) In case of death, nominee is allowed lumpsum withdrawal of
complete fund amount

33
9. RETIREMENT BENEFITS

Tier-II Account

 One should have Tier I account in order to open a Tier II account

 There is no limit on withdrawals. Can be withdrawn at any time
 Tax benefits are not applicable to Tier II account.
 Money can be transferred from the Tier II account to Tier I account,
but not the other way around
 Voluntary. No ceiling on contribution
 No contribution by the Company

Gratuity
Eligibility

 on superannuation
 on retirement or resignation
 on death or disablement due to accident or disease

Continuous (uninterrupted) service of minimum 5 years (relaxed in case of

death or disablement due to accident or disease)

Gratuity payable is the one more favorable to officer out of the two methods
below:

1. As per Act 1972

15 days’ wages (Basic + DA) per year (Last drawn)

i.e. (Basic + DA) X 15/26 X Actual Service years
subject to maximum Rs 20 Lac as per act w.e.f. 29/3/2018

2. As per Gratuity Scheme

For service up to 30 years:

Basic Pay X No. of years (Max. 15) X Gratuity rate

For service over 30 years:

Gratuity for service up to 30 years + Half Month Basic for each year above 30

i.e. [Basic Pay X No. of years (15) X Gratuity rate (100%)] +

[Basic Pay/2 X Service in excess of 30 years]

34
9. RETIREMENT BENEFITS

No. of completed Rate of Gratuity

years of service for each completed year
Up to 11 Years 50 % of last drawn basic
Up to 12 Years 60 % of last drawn basic
Up to 13 Years 70 % of last drawn basic
Up to 14 Years 80 % of last drawn basic
15 Years & above 100 % of last drawn basic

Leave Encashment

The earned leave (EL) at credit (subject to a maximum of 240 days) may be
allowed as encashment on Superannuation as well as voluntary retirement.

Calculation of encashment =

(Basic + DA) X No. of Days for which encashment is payable

___________________________________________________

30

Note: In the event of death CCA & HRA are also added while calculating
encashment

35
10. CONDUCT, DISCIPLINE & APPEAL RULES, 2014 (CDA Rules)

Objective

To explain:

 DUTIES of an employee
 PROHIBITIONS for employees
 effects of VIOLATION of rules
 RIGHTS of employees
 PROCEDURES to be complied
 PENALTIES to be imposed

General
1) Every employee shall at all times:
i. maintain absolute integrity;
ii. maintain devotion to duty;
iii. do nothing which is unbecoming of a public servant;
iv. conform to and abide by these Rules and shall observe, comply
with and obey all orders and directions which may, from time to
time, be given to him, in the course of his official duties by any
person or persons under whose jurisdiction, superintendence or
control he may, for the time being, be placed;

2) Every employee holding a supervisory post shall take all possible steps to
ensure the integrity and devotion to duty of all employees for the time
being under his control and authority.

3) No employee shall, in the performance of his official duties or in the

exercise of powers conferred on him, act otherwise than in his best
judgment except when he is acting under the direction of his official
superior and shall, where he is acting under such direction, obtain the
direction in writing, wherever practicable and where it is not practicable to
obtain the direction in writing, he shall obtain written confirmation of the
direction as soon thereafter as possible.

36
10. CONDUCT, DISCIPLINE & APPEAL RULES, 2014 (CDA Rules)

Misconduct

Without prejudice to the generality of the term (Misconduct), the following acts
of omission and/or commission shall be treated as misconduct:

1. Theft, fraud or dishonesty in connection with the business or property of

the Company of the property of another person within the premises of the
Company.
2. Taking or giving bribes or any illegal gratification or providing undue favor
to anybody at the cost of the Company.
3. Possession of pecuniary resources or property disproportionate to the
known sources of income by the employee or on his behalf by another
person which the employee cannot satisfactorily account for.
4. Furnishing false information regarding name, age, Caste, father’s name,
qualifications, ability or previous service or any other matter germane to
the employment at the time of employment or during the course of
employment.
5. Acting in a manner prejudicial to the interest of the Company.
6. Willful insubordination or disobedience, whether or not in combination with
others, or any lawful and reasonable order of his superior.
7. Absence without leave or over-staying the sanctioned leave for more than
four consecutive days without sufficient grounds or proper or satisfactory
explanation.
8. Habitual late or irregular attendance.
9. Neglect of work or negligence in the performance of duty including
malingering or slowing down of work.
10. Damage to any property of the Company, including interference or
tampering with any safety devices, installed in or around the premises of
the Company.
11. Drunken or riotous or disorderly or indecent behavior in the premises of
the Company or outside such premises.
12. Gambling within the premises of the Establishment.
13. Collection without the permission of the Competent Authority of any
money within the premises of the Company except as sanctioned by any
law of the land for the time being in force or rules of the Company.
14. Sleeping while on duty.
15. Commission of any act which amounts to a criminal offence Involving
moral turpitude.

37
10. CONDUCT, DISCIPLINE & APPEAL RULES, 2014 (CDA Rules)

16. Absence from the employee’s appointed place of work without permission
or sufficient cause.
17. Smoking within the premises of the office.
18. Purchasing properties, machineries, stores etc. from, or selling properties,
machineries, stores, etc. to the Company without express permission in
writing from the Competent Authority.
19. Commission of any act subversive of discipline or of good behavior.
20. Abetment of or attempt at abetment of any act which amounts to
misconduct.
21. Sharing of computer password with others without written sanction from
the Competent Authority.
22. Any wrongful/illegal activity committed through the use of
Computer/Internet and/or violation of the provisions of the Information
Technology Act, 2000 and / or the IT Policy of the Company, as amended
from time to time.
23. Indulging in any act of sexual harassment of any woman at workplace.
24. Possession of or consuming of or being under the influence of narcotics
or drugs of similar nature, in the premises of the Company or outside such
premises.

Note:
The above instances of misconduct are indicative in nature and not exhaustive

Obligation to maintain secrecy

No employee shall, while in service or after his retirement, resignation or
discharge, except in accordance with any general or special order of his
superior officer/s or Company or in performance in good faith, of the duties
assigned to him, communicate directly or indirectly any official document or
information to any employee/s or any other person/s to whom he is not
authorized to communicate such document or information.

Penalties
Any one or more of the following penalties for good and sufficient reasons can
be imposed by the Disciplinary Authority on an employee who commits a
breach of discipline, or who is guilty of any other act prejudicial to good conduct:

38
10. CONDUCT, DISCIPLINE & APPEAL RULES, 2014 (CDA Rules)

Minor Penalties
 Censure
 Withholding of one or more increments for a specified period
 Recovery of the whole or part of any pecuniary loss caused to the
Company by negligence or breach of orders from pay or such other
amount as may be due to him
 Reduction to a lower stage in the time-scale for a period not exceeding
three years without cumulative effect

Major Penalties
 Withholding of one or more increments permanently
 Reduction to a lower service or post or to a lower time-scale or to a
lower stage in a time-scale
 Compulsory retirement
 Removal from service which shall not be a disqualification for future
employment
 Dismissal which shall ordinarily be a disqualification for future
employment

Canvassing non-official or outside influence

 No employee shall bring or attempt to bring any political or outside

influence to bear upon any superior authority to further his interests in
respect of matters pertaining to his service in the company
 No appeal, petition, memorial shall be addressed by any employee to
the members of the Company by name or to any outside authority or
an authority not prescribed in these rules

Please note that the CDA rules section in this booklet is just an
introduction. CDA Rules, 2014 is a much more elaborate and detailed
document with 44 sections. It involves details of many other aspects
related to employee conduct and discipline. It also spells out detailed
guidelines regarding procedure to be followed in case of domestic
enquiry, imposition of penalties, appeals, review and memorials.

Officers are instructed to go through the complete CDA Rules, 2014

document which is available for download on HRMS portal in the
‘Document Store’ section.

39
Notes
 For Internal Circulation Only

Corporate HRM Department

The New India Assurance Co Ltd.
(A Govt. of India Undertaking)
Regd. & Head Office: 87, MG Road, Fort, Mumbai-01
www.newindia.co.in

CIN No: L66000MH1919GOI000526

IRDA Reg. No: 190