Professional Documents
Culture Documents
Golindang, Marx
Miake, Alona
Olarte,Merry Ann
Yaco, Geraldin
MAY 31,2021
SECTION I - EXECUTIVE SUMMARY
Sweet Potato Hideaway is a fast-casual food snack house, serving fast, fresh, and healthy foods and it
has many foods that show in the menus. To attract the customer, the easy part is making them fall in
love with your food. to attract customers, we have to post tarpaulins and to social media, the taste of
our food, the service, the affordable price and most specially the cleanliness. Sweet Potato locally
known as “kamote” is commonly planted in flat to slightly rolling open areas. The crop is also known to
be a cheap but excellent source of carbohydrates, vitamin A, carotene, calcium, and phosphorus. They
also contain minerals such as potassium (which helps to regulate blood pressure) and manganese
(involved in the regulation of brain and nerve function). The first store will be near in the school within
in the city for the students who love to eat some sweet foods. Sweet Potato with aggressive growth
plans because we have a subject of inspiration and kitchen creativity that sweet potatoes are also a cost-
effective comfort food open to culinary flair.
MISSION:
Provide costumer with quality delicious healthy affordable and practical foods and drinks that allow
them to enjoy fun moments.
VISION:
Our vision is to become the best-known snack house chain in the country. To expand our business and
to improved our product and services, to be competitive in the market
Sweet Potato Hideaway is providing and offer healthy and delicious food and different kind of drink with
our main product which is sweet potato. We make sure that we provide a good service to our customer
that they won’t forget their experience when they dine in our establishment and today the market is
high demand in food industry. Sweet Potato Hideaway is offers a rigorous food safety standard and a
high-quality food that can satisfy our customers. The location of Sweet Potato Hideaway is visible and
can attract customers easily, values and motivates employees to have a good work environment and a
customer base loyalty.
COMPETITORS
The competitors of sweet potato hideaway are road grill, tasty bites and café dulce delicious
because they are the are popular in Surigao city and some of the product that we offer are the
same.
SUPPLIER
Our supplier is from the local farmers of sweet potato and other fresh raw material that we
need also the furniture is from the local only because we also help our local farmers.
FACTORS TO SUCCEED
Convenient location- The location of our restaurant will impact its success nearly as
much as the menu, if the location in the wrong place, you won’t attract the number of
customers you need in order to stay in business.
Clever Advertisement- It help develop Sweet Potato Hideaway good reputation and
Reach customers who otherwise might never heard us. It also helps the company
promotions, such as the announcement of new menu items, discount and special
events.
Consistency- It build trust with our customers, creates reputations and enhance our
bottom line
Food Quality- Serving quality food can earn our customer heart and to visit again
Cost Control- It allows us to identity the area of our expenses and take connective and
preventive measure to keep a healthy ratio between our finance and expenses.
Good Reputation/ Favorable Image- It inspire others especially subordinates with our
work.
Fast Service- Sweet Potato Hideaway customers always comeback because they had the
best experienced of serving their food.
The products of sweet potato hideaway will be served as categorized meal, desserts and drinks. We
categorized it as desserts because it is satisfying and helps improve the mood of a person. Ingesting
sugar can also be a factor especially to those students who wants to chill from school activities. For
drinks, we have specialty drink made of sweet potato (shake and smoothie) and also offers fruit shakes
which has many benefits to our health.
COMPETITIVE PRODUCT
Sweet Potato fries have a reputation for being healthier than French fries; Both kinds are usually deep;
fried and served in oversized portion Sweet Potato fries are Slightly higher in calories and carbs but also
more nutrient dense than French fries. The greatest nutrient difference is that French fries have no
Vitamin A, while Sweet Potato fries are high in nutrient.
PRODUCT DEVELOPMENT
Sweet Potato Hideaway’s product are still in production for we ensure to know the quantities needed
for our day’s operation, we aim at preparing the menu to the finest. It takes a lot to stand out in the
around, especially we are still new in business; In expanding our product here are the following steps
Sweet Potato Hideaways come up in mind;
Listening to our Customer- we can gain a lot of insight from them about what to offer next, we
listen and learn.
Build on markets trends- going inside scoop on what’s happening in our industry to see where
the market is headed.
Team up with other businesses- by partnering with a business that has the same value as our
company to widen our reach or collaborate with other ethical and sustainable business for bulks
orders.
SECTION IV-MARKET
CUSTOMER
Sweet Potato Hideaway Customers are Students, elderly people, couple/Group of friends and walk-in
customers and tourist. The company tends to understand the differences to avoid having our customers
“Cherry- Picked” by competitors more focused on different customer’s needs. The purpose of business is
to create and keep a customer, we start by defining who are our customer, where are they from, are
they sensitive to our pricing and are satisfied of our product and service.
Sweet Potato Hideaway uses geographical for our customers profile for, it is the key strategic decision
that will fundamentally shape how we look at the business.
CUSTOMER GEOGRPAHIC SEGMENTATION
Physical fitness: Be prepared to stand on your feet throughout your shift. You'll also probably be
required to lift heavy items and clean work areas.
A knack for teamwork: It's more than just being able to get along with your customers,
sometimes under adverse conditions. You must also be able to work well with others so your
establishment functions efficiently.
SERVICES
We offer a semi self-service which is similar to a self-service where they order and pay at the counter
but their food is served to them by our staffs when ready. This type of service allows our staff to stay at
the counter to take orders and receive payment. Diners are identified via a number /queuing system
which gives our staff deliver orders easily. The challenge to this type of service is the way the foods are
prepared. Swift food preparation is expected and rush hours can be tiring and even more challenging
when long lines of customers arise. Moreover, there will be a need of staff stationed at the door to
immediately acknowledge the customer with the warmest and most sincere greeting and assist them to
their tables. There will also be a customer service mini table inside the store which near the counter to
cater all the concerns of the customers and gather feedbacks about our services and also, we offer food
delivery by using Food Panda application and Maxim.
STRENGTH
WEAKNESSES
- ENVIRONMENT FRIENDLY
- STRONG EXISTING COMPETITORS
- QUALITY PRODUCTS AND SERVICES
- LIMITED PARKING AREA
- REASONABLE PRICES
-LOW SALES
-ACCESSIBLE
OPPORTUNITIES THREATS
- BUILD CUSTOMER LOYALTY - HIGH COMPETITION
- EXPANSION - ENVIRONMENTAL ISSUES
- GROWING MARKET - INCREASED SUPPLIER COST
- DEVELOPING NEW PRODUCT AND SERVICES - POOR RATINGS
GENERAL
MANAGER
GERALDINE YACO
MARKETING
FINANCE MANAGER
MANAGER
MARY GRACE RANOCO
ALONA MIAKE
HEAD CHEF
ASSISTANT CHEF
MARX GOLINDANG MERRY ANN
OLARTE
SECTION VII- IMPLEMENTATION SCHEDULE
Recruitment The employee that we want to hire are qualified of what our organizational culture
must have skill and knowledgeable for the position that they applied and have a good
personality and also follow the protocols.
Obtaining finance Sweet potato hide away is a corporate and the financing our business are
own money and bank loan.
Obtaining order Through our supplier we make sure that they are reliable trustworthy and easy
to work and also the price is affordable but in a good quality. Our kitchen will have a list of
suppliers, contacts, delivery dates and schedules, and order sheets with par stock levels to make
purchasing easier the primary purpose for using a purchasing standard is to ensure that
sufficient quantities of all food are on hand to meet daily requirements. To establish and
maintain these standards, food inventory must become a daily routine
SALES:
FOOD: 4,684, 800
BEVERAGES: 1, 171,200
TOTAL SALES: 5,856,000
COST OF SALES
FOOD:(30%) 1,405,440
BEVERAGES:(12%) 175,680
TOTAL COST OF SALES 1,581,120
GROSS PROFIT
FOOD: 3,279,360
BEVERAGES: 995,520
TOTAL GROSS PROFIT:(SALES-COST OF SALES) 4,274,880
CONTROLLABLE EXPENSES:
SALARIES:(4PERSON) 320(CARAGA RATE) 368,640
REPAIR AND MAINTINANCE:( 30,000
WATER:(1500 MONTHLY TIMES 12 MONTHS) 18000
ELECTRICITY:(10000 MONTH TIMES 12 MONTHS) 120,000
MINERAL GALLON: (4 GALLON PER DAY 25
PESOS EACH TIMES 24 DAYS TIMES 12 MONTHS) 28, 800
WEEKLY OPERATIONS:( 7,000 WEEKLY TIMES 4 336,000
WEEKS A MONTH TIMES 12 MONTHS)
TOTAL EXPENSES: 901,440
FIXED EXPENSES:
LEASE OF LAND 240,000
TOTAL FIXED EXPENSES: 240,000
GERALDIN A. YACO
26 YEARS OLD
GRADUATE OF BACHELOR OF SCIENCE IN HOSPITALITY MANAGEMENT
OWNER /GENERAL MANAGER
ALONA Q. MIAKE
25 YEARS OLD
MARX GOLINDANG
22 YEARS OLD
GARADUATE OF BACHELOR OF SCIENCE IN HOSPITALITY MANAGEMENT
OWNER /ASSISTANT CHEF
SWEET POTATO HIDEAWAY PLAN LAYOUT
OUR FACILITIES