Professional Documents
Culture Documents
Luciano Floridi
1
A typical life cycle includes the following phases: occurring (discovering, designing,
authoring, etc.), processing and managing (collecting, validating, modifying, organizing,
indexing, classifying, filtering, updating, sorting, storing, networking, distributing,
accessing, retrieving, transmitting, etc.) and using (monitoring, modelling, analysing,
explaining, planning, forecasting, decision-making, instructing, educating, learning, etc.).
4 Luciano Floridi
the information society has taken to surface should not be surprising. Imagine
a historian writing in a million years from now. She may consider it normal,
and perhaps even elegantly symmetrical, that it took roughly six millennia
(from its beginning in the Neolithic, tenth millennium BC, until the Bronze
Age) for the agricultural revolution to produce its full effect, and then another
six millennia (from the Bronze Age until the end of the second millennium
AD) for the information revolution to bear its main fruit. During this span of
time, information technologies evolved from being mainly recording systems,
to being also communication systems (especially after Gutenberg), to being
also processing systems (especially after Turing). As I will explain below, they
have begun to play the role of re-ontologizing systems. Thanks to this evo-
lution, nowadays the most advanced economies are highly dependent, for
their functioning and growth, upon the pivotal role played by information-
based, intangible assets, information-intensive services (especially business
and property services, communications, finance and insurance, and entertain-
ment) as well as information-oriented public sectors (especially education,
public administration and health care). For example, all G7 members qualify
as information societies because, in Canada, France, Germany, Italy, Japan,
United Kingdom, and the United States of America, at least 70% of the Gross
Domestic Product (GDP) depends on intangible goods, which are information-
based, rather than material goods, which are the physical output of agricultural
or manufacturing processes.
The almost sudden burst of a global information society, after a few mil-
lennia of relatively quieter gestation, has generated new and disruptive chal-
lenges, which were largely unforeseeable only a few decades ago. Needless to
say, Information and Communication Technologies (ICTs) have been changing
the world profoundly, irreversibly and problematically since the fifties, at a
breathtaking pace, and with unprecedented scope, making the creation, man-
agement and utilization of information, communication and computational
resources vital issues. As a quick reminder, and in order to have some simple,
quantitative measure of the transformations experienced by our generation,
consider the following findings.
In a recent study, researchers at Berkeley’s School of Information Manage-
ment and Systems estimated that humanity had accumulated approximately
12 exabytes2 of data in the course of its entire history until the commodifi-
cation of computers, but that it had produced more than 5 exabytes of data
just in 2002, ‘equivalent in size to the information contained in 37,000 new
libraries the size of the Library of Congress book collections’ (Lyman and
Varian 2003). In 2002, this was almost 800 MB of recorded data produced per
person. It is like saying that every newborn baby came into the world with a
2
One exabyte corresponds to 1,000,000,000,000,000,000 bytes or 1018 .
5 Ethics after the Information Revolution
3
Source: ‘The Expanding Digital Universe: A Forecast of Worldwide Information Growth
Through 2010’, white paper – sponsored by EMC – IDC, www.emc.com/about/destination/
digital universe/
6 Luciano Floridi
or about the world, and the other introvert, or about ourselves. Three scien-
tific revolutions have had great impact in both ways. They changed not only
our understanding of the external world, but, in doing so, they also modi-
fied our conception of who we are. After Nicolaus Copernicus, the heliocentric
cosmology displaced the Earth and hence humanity from the centre of the Uni-
verse. Charles Darwin showed that all species of life have evolved over time
from common ancestors through natural selection, thus displacing humanity
from the centre of the biological kingdom. Thirdly, following Sigmund Freud,
we acknowledge nowadays that the mind is also unconscious and subject to
the defence mechanism of repression, thus displacing it from the centre of
pure rationality, a position that had been assumed as uncontroversial at least
since Descartes. The reader who, like Popper, would be reluctant to follow
Freud in considering psychoanalysis a scientific enterprise, might yet be will-
ing to concede that contemporary neuroscience is a likely candidate for such
a revolutionary role. Either way, the result is that we are not immobile, at
the centre of the Universe (Copernican revolution), we are not unnaturally
separate and diverse from the rest of the animal kingdom (Darwinian revolu-
tion), and we are very far from being Cartesian minds entirely transparent to
ourselves (Freudian or Neuroscientific revolution).
Freud (1917) was the first to interpret these three revolutions as part of
a single process of reassessment of human nature (see Weinert 2009). The
hermeneutic manoeuvre was, admittedly, rather self-serving. But it did strike
a reasonable note. In a similar way, when we now perceive that something very
significant and profound has happened to human life after the informational
turn, I would argue that our intuition is once again perceptive, because we are
experiencing what may be described as a fourth revolution, in the process of
dislocation and reassessment of humanity’s fundamental nature and role in the
universe. After Turing, computer science has not only provided unprecedented
epistemic and engineering powers over natural and artificial realities; it has
also cast new light on who we are and how we are related to the world. Today,
we are slowly accepting the idea that we are not standalone and unique
entities, but rather informationally embodied organisms (inforgs), mutually
connected and embedded in an informational environment, the infosphere,
which we share with both natural and artificial agents similar to us in many
respects.
a single agent, equipped with digital cameras, laptops, palm pilots, iPods,
mobiles, wireless network, digital TVs, DVDs, CD players, etc.). These new
agents already share the same ontology with their environment and can oper-
ate within it with much more freedom and control. We (shall) delegate or
outsource to artificial agents and companions (Floridi 2008a) memories, deci-
sions, routine tasks and other activities in ways that will be increasingly
integrated with us and with our understanding of what it means to be an
agent. This is rather well known, but one aspect of this transformation may
be in need of some clarification in this context.
Our understanding of ourselves as agents will also be deeply affected. I
am not referring here to the sci-fi vision of a ‘cyborged’ humanity. Walking
around with something like a Bluetooth wireless headset implanted in your
ear does not seem the best way forward, not least because it contradicts the
social message it is also meant to be sending: being on call 24/7 is a form of
slavery, and anyone so busy and important should have a personal assistant
instead. The truth is rather that being a sort of cyborg is not what people
will embrace, but what they will try to avoid, unless it is inevitable. Nor am
I referring to a GM humanity, in charge of its informational DNA and hence
of its future embodiments. This is something that we shall probably see in
the future, but it is still too far away, both technically (safely doable) and
ethically (morally acceptable), to be discussed at this stage. As I anticipated in
the previous section, I have in mind a quieter, less sensational and yet crucial
and profound change in our conception of what it means to be an agent. We
have begun to see ourselves as connected informational organisms (inforgs),
not through some fanciful transformation in our body, but, more seriously
and realistically, through the re-ontologization of our environment and of
ourselves.
By re-ontologizing the infosphere, ICTs have brought to light the intrinsi-
cally informational nature of human agents. This is not equivalent to saying
that people have digital alter egos, some Messrs Hydes represented by their
@s, blogs and https. This trivial point only encourages us to mistake ICTs
for merely enhancing technologies. The informational nature of agents should
not be confused with a ‘data shadow’ either, a term introduced by Westin
(1968) to describe a digital profile generated from data concerning a user’s
habits online. The change is more radical. To understand it, consider the
distinction between enhancing and augmenting appliances. The switches and
dials of the former are interfaces meant to plug the appliance into the user’s
body ergonomically. Drills and guns are perfect examples. It is the cyborg
idea. The data and control panels of augmenting appliances are instead inter-
faces between different possible worlds: on the one hand, there is the human
user’s Umwelt5 , and on the other hand, there are the dynamic, watery, soapy,
5
The outer world, or reality, as it affects the agent inhabiting it.
13 Ethics after the Information Revolution
hot and dark world of the dishwasher; the equally watery, soapy, hot and
dark but also spinning world of the washing machine; or the still, aseptic,
soapless, cold and potentially luminous world of the refrigerator. These robots
can be successful because they have their environments ‘wrapped’ and tai-
lored around their capacities, not vice versa. Imagine someone trying to build
a droid like C3PO capable of washing their dishes in the sink exactly in the
same way as a human agent would. Now, despite some superficial appear-
ances, ICTs are not enhancing nor augmenting in the sense just explained.
They are re-ontologizing devices because they engineer environments that
the user is then enabled to enter through (possibly friendly) gateways. It is
a form of initiation. Looking at the history of the mouse, for example, one
discovers that our technology has not only adapted to, but also educated,
us as users. Douglas Engelbart once told me that he had even experimented
with a mouse to be placed under the desk, to be operated with one’s leg, in
order to leave the user’s hands free. HCI (Human-Computer Interaction) is a
symmetric relation. To return to our distinction, whilst a dishwasher inter-
face is a panel through which the machine enters into the user’s world, a
digital interface is a gate through which a user can be (tele)present in the
infosphere (Floridi 2005c). This simple but fundamental difference underlies
the many spatial metaphors of ‘cyberspace’, ‘virtual reality’, ‘being online’,
‘surfing the web’, ‘gateway’ and so forth. It follows that we are witness-
ing an epochal, unprecedented migration of humanity from its Umwelt to
the infosphere itself, not least because the latter is absorbing the former.
As a result, humans will be inforgs among other (possibly artificial) inforgs
and agents operating in an environment that is friendlier to informational
creatures. As digital immigrants like us are replaced by digital natives like
our children, the latter will come to appreciate that there is no ontologi-
cal difference between infosphere and Umwelt, only a difference of levels of
abstractions (Floridi 2008b). Moreover, when the migration is complete, we
shall increasingly feel deprived, excluded, handicapped or poor to the point
of paralysis and psychological trauma whenever we are disconnected from
the infosphere, like fish out of water. One day, being an inforg will be so
natural that any disruption in our normal flow of information will make us
sick.
It seems that, in view of this important change in our self-understanding –
and of the sort of ICT-mediated interactions that we will increasingly enjoy
with other agents, whether biological or artificial, and the infosphere – the best
way of tackling the new ethical challenges posed by ICTs may be from an envi-
ronmental approach, one which does not privilege the natural or untouched,
but treats as authentic and genuine all forms of existence and behaviour, even
those based on artificial, synthetic or engineered artefacts. This sort of holis-
tic or inclusive environmentalism will require a change in how we perceive
ourselves and our roles with respect to reality and how we might negotiate a
14 Luciano Floridi
new alliance between the natural and the artificial. These are the topics of the
next two sections.
user and a morally good producer of the environment in which she oper-
ates, not least because situated action ethics can be confronted by lose–lose
situations, in which all options may turn out to be morally unpleasant and
every choice may amount to failure. A proactive approach may help to avoid
unrecoverable situations. It certainly reduces the agent’s reliance on moral
luck. As a result, a large part of an ethical education consists in acquiring
the kinds of traits, values and intellectual skills that may enable the agent
to switch successfully between a reactive and a proactive approach to the
world.
All this is acknowledged by many ethical systems, albeit with different
vocabulary, emphasis and levels of explicitness. Some more conservative
ethical theories prefer to concentrate on the reactive nature of the agent’s
behaviour. For example, deontologism embeds a reactive bias insofar as it
supports duties on-demand. Another good example is the moral code implicit
in the Ten Commandments, which is less proactive than that promoted in the
New Testament. On a more secular level, the two versions of Asimov’s laws of
robotics provide a simple case of evolution. The 1940 version is more reactive
than the 1985 version, whose new zeroth law includes a substantially proac-
tive requirement: ‘A robot may not injure humanity, or, through inaction,
allow humanity to come to harm.’
Ethical theories that adopt a more proactive approach can be defined as con-
structionist. The best known constructivist approach is virtue ethics. According
to it, an individual’s principal ethical aim is to live the good life by becom-
ing a certain kind of person. The constructionist stance is expressed by the
desire to mould oneself. The goal is achieved by implementing or improving
some characteristics, while eradicating or controlling others. The stance itself
is presupposed: it is simply assumed as uncontroversial that one does wish
to live the good life by becoming the best person one can. Some degree of
personal malleability and capacity to choose critically provide further back-
ground preconditions. The key question ‘what kind of person should I be?’ is
rightly considered to be a reasonable and justified question. It grounds the
question ‘what kind of life should I lead?’ and immediately translates into
‘what kind of character should I construct? What kind of virtues should I
develop? What sort of vices should I avoid or eradicate?’ It is implicit that
each agent strives to achieve that aim as an individual, with only incidental
regard to the enveloping community.
Different brands of virtue ethics disagree on the specific virtues and values
identifying a person as morally good. The disagreement, say between Aris-
totle, Paul of Tarsus and Nietzsche, can be dramatic, not least because it is
ultimately ontological, in that it regards the kind of entity that a human being
should strive to become. In prototyping jargon, theories may disagree on the
abstract specification of the model, not just on implementation details. Despite
their divergences, all brands of virtue ethics share the same subject-oriented
16 Luciano Floridi
kernel. This is not to say that they are all subjectivist but rather, more pre-
cisely, that they are all concerned exclusively with the proper construction
of the moral subject, be that a self-imposed task or an educational goal of a
second party, like parents, teachers or society in general. To adopt a technical
expression, virtue ethics is intrinsically egopoietic. Its sociopoietic nature is
merely a by-product, in the following sense. Egopoietic practices that lead
to the ethical construction of the subject inevitably interact with, and influ-
ence, the ethical construction of the community inhabited by the subject. So,
when the subjective microcosm and the socio-political macrocosm differ in
scale but essentially not in nature or complexity – as one may assume in
the idealized case of the Greek polis – egopoiesis can scale up to the role
of general ethics and even political philosophy. Plato’s Republic is an excel-
lent example. Plato finds it unproblematic to move seamlessly between the
construction of the ideal self and the construction of the ideal city-state. But
so does the Mafia, whose code of conduct and ‘virtuous ethics’ for the indi-
vidual is based on the view that ‘the family’ is its members. Egopoiesis and
sociopoiesis are interderivable only in sufficiently simple and closed societies,
in which significant communal behaviour is ultimately derivable from that
of its constituent individuals. In complex societies, sociopoiesis is no longer
reducible to egopoiesis alone. This is the fundamental limit of virtue ethics. In
autonomous, interactive and adaptive societies, virtue ethics positions acquire
an individualistic value, previously inconceivable, and may result in moral
escapism. The individual still cares about her own ethical construction and,
at most, the construction of the community with which she is more closely
involved, like the family, but the rest of the world falls beyond the horizon of
her moral concern. Phrasing the point in terms of situated action ethics, new
problematic hypothetical situations arise from emergent phenomena. Exam-
ples include issues of disarmament, the ozone level, pollution, famine and the
digital divide. The difficulty becomes apparent in all its pressing urgency as
the individual agent tries to reason using ‘local’ ethical principles to tackle a
problem with ‘global’, ethical features and consequences. Because virtue ethics
remains limited by its subject-oriented approach, it cannot provide, by itself,
a satisfactory ethics for a globalized world in general and for the informa-
tion society in particular. If misapplied, it fosters ethical individualism, as the
agent is more likely to mind only her own self-construction. If it is uncritically
adopted, it can be intolerant, since agents and theorists may forget the cul-
turally over-determined nature of their foundationalist anthropologies, which
often have religious roots. If it fosters tolerance, it may still spread relativism
because any self-construction becomes acceptable, as long as it takes place
in the enclave of one’s own private sphere, culture and cyber-niche, without
bothering any neighbour.
The inadequacy of virtue ethics is, of course, historical. The theory has
aged well, but it can provide, at most, a local sociopoietic approach as a
mere extension of its genuine vocation: egopoiesis. It intrinsically lacks the
17 Ethics after the Information Revolution
8
Source: The Economist, 22 May 2008.
9
Source: McKinsey’s Information Technology Report, October 2008, ‘How IT can cut carbon
emissions’, by Giulio Boccaletti, Markus Löffler and Jeremy M. Oppenheim.
19 Ethics after the Information Revolution
1.9 Conclusion
Previous revolutions (especially the agricultural and the industrial ones) cre-
ated macroscopic transformation in our social structures and physical envi-
ronments, often without much foresight. The informational revolution is no
less dramatic and we shall be in serious trouble if we do not take seriously
the fact that we are constructing the new environment that will be inhabited
by future generations. As a social structure, the information society has been
made possible by a cluster of information and communication technologies
(ICTs). And as a full expression of techne, the information society has already
posed fundamental ethical problems, whose complexity and global dimen-
sions are rapidly evolving. The task is to formulate an ethical framework that
can treat the infosphere as a new environment worth the moral attention and
care of the human inforgs inhabiting it. Such an ethical framework must be
able to address and solve the unprecedented challenges arising in the new
environment. It must be an e-nvironmental ethics for the infosphere. In the
following chapters, the reader will be able to appreciate both the complexity
of the task and how far information and computer ethicists have managed to
tackle it successfully.10 Unfortunately, I suspect it will take some time and a
whole new kind of education and sensitivity to realize that the infosphere is a
common space, which needs to be preserved to the advantage of all. My hope
is that this book will contribute to such a change in perspective.
10
This chapter is an updated synthesis of Floridi (forthcoming, a), Floridi and Sanders
(2005), Floridi (2007), and Floridi (2008a).