TEAM CHARTER

PROJECT OBJECTIVE
What is the team hoping to accomplish? Why has it been brought together?
EXAMPLES:

 Develop a video series that teaches business professionals how to form effective teams.
 Plan, promote, and execute a successful fundraising event.

Your Project Objective:

 Create a strategic communication campaign that effectively engages target audience.

SUCCESS MEASURES
What does success look like? How will it be measured?
EXAMPLES:

 The final deliverable meets the needs of the stakeholders.

 We are proud of the work we’ve done and want to show it off.
 Team members consider each other friends.
 We want to do something like this again.

Your Success Measures:

 The final result is entertaining and informative.
 An A….
 Create a fun and positive experience for audiences and creators.
CORE VALUES
What principles and values are all team members expected to exhibit?
EXAMPLES:

 There’s always a solution.

 If it’s not fun, we’re not doing it right.
 Many hands make light work.
 All ideas have value.

Your Core Values:

 Hold yourself and teammates accountable.
 Everyone has an equal voice.
 Make good use of time.
 Communicate with team members.

GROUP NORMS
What are the behavioral norms team members are expected to follow?
EXAMPLES:

 Attend and be on-time to all team meetings.

 Respond to all texts within 2 hours; all emails within 24 hours.
 Follow effective meeting best practices.
 When in doubt, communicate.

Your Group Norms:

 Attend all scheduled meetings.
 Try to respond to text as soon as you get a chance.
 Communicate honestly (conflicts, feeling, opinions)
 Respect each others time.
TEAM MEMBERS’ STRENGTHS
What are each member’s strengths and how can those be leveraged to make everyone’s work
in this class easier?
EXAMPLES:

 Penny is a strong project manager and is great at developing group activities.

 Lon is good with PowerPoint and is a very capable writer.
 Susan is a talented artist and can work in a wide variety of media.

Your Team Members’ Strengths:

 Ariel is a good writer, creative, and good at organizing events.


ROLES AND RESPONSIBILITIES

Which team members are primarily responsible for making sure what aspects of the project get
done?
EXAMPLES:

 Penny is responsible for project and stakeholder management.

 Lon is responsible for writing and developing articles and presentation materials.
 Susan is responsible for creating artwork, props, and other materials.

Your Roles and Responsibilities:

 We want to look at this as a week by week thing.

CONFLICT RESOLUTION PROCESS
What steps will the group follow to successfully resolve team conflicts?
EXAMPLES:

 If someone is incommunicado, first call, then if that does not resolve the issue, meet as
a team to discuss.
 If someone misses a deadline, allocate additional resources to help, then if that does not
resolve the issue, meet as a team to discuss.
 Escalate only once all internal options have been exhausted.

Your Conflict Resolution Process:

 If you have questions or concerns, text the person first, if needed follow up with phone
call.
 Complete all assigned tasks by due dates, if you cannot, then notify team so they can
help.
 If a member of the team does not respond, and all steps taken (text, call, meet) then we
escalate to the professor.

COLLABORATION SYSTEMS, RESOURCES, AND PROCESSES

What is the best way to communicate and collaborate as a team? 
EXAMPLES:

 Document Sharing: Google Docs, Dropbox, MS OneDrive

 Meetings: Face-to-Face, Skype, WebEx
 Communication: Text, phone, email
 Project Management: Monday, Asana

Your Collaboration Systems, Resources, and Processes:

 Google docs/onedrive
 Zoom
 Group text, phone, Zoom