Professional Documents
Culture Documents
Sub: Policy for Travel and related reimbursable expenses w.e.f from 17th August, 2017
1. OBJECTIVE
The purpose of the policy is to provide reimbursement of business travel and other related expenses' incurred by
the employees of the bank. For matters not covered under the guidelines of the policy the discretion of the Head
of HR & Service Quality shall be final and binding.
• 2. ApPLICABILITY
All employees of the bank are covered under the policy. However the policy does not cover training related travel
and other expenses. These are covered under the policy on Training and Development.
3. SCOPE
The policy covers:
• Local Conveyance expenses (Travel within the city of the employees' base branch)
• Outstation Travel and other related expenses
a) Food
b) Local Travel at an outstation branch
• c) Accommodation during overnight stay
• Overseas Travel expenses and other related expenses
4, ApPROVALS
ANDRESPONSIBILITIES
A) Guidelines
All expense reimbursement claims from Bank require approval from the immediate supervisor of the claimant.
The claimant should submit the claims within 15 days (calculated from the last day of the travel) of the travel.
It is both the claimant's and approver's responsibility to ensure that the reimbursement is claimed for out of
pocket expenses incurred for legitimate bank's business purposes; and that these are reasonable in the
• context of the Bank's business activity; duly supported by original receipts and are in accordance with this
policy.
For employees who have not settled their immediate last travel claim/advance are not eligible for grant of
travel advance for their next business related travel.
Claimant signature:
• The completed Expense Reimbursement form, with claimant signature and declaration, can be
submitted with receipts attached,
• The claimant should sign and make the declaration confirming that the claim is in compliance with the
Bank's policies.
C) Pre-approval
It is recommended that Bank's employees who plan to travel should request authorization from the
immediate supervisor before committing on the travel schedule. All the approvals for the travel has to be
taken from the supervisor preferably a week in advance of the travel. Planning of travel well in advance will
help the Admin and Infra Department to book the most economical travel and accommodation options. Any
travel planned in a notice of less than 7 days will require the approval of the respective Functional Heads. A
• copy of the preapproval email or the exception approval received from the Functional Head should be
attached along with the claim.
E) Travel/Expense Advance
Employees can also avail advances 5 days in advance in cases of travel, with prior approval from the reporting
• manager. The advance amount can only cover the lodging, food and travel expenses that the employee may
incur during the travel.
F) Detailed Requirements
• Original receipts issued by service provider must support requests for reimbursement. For on-line
purchases using a personal credit card, the receipt would be the printout of the confirmation of purchase,
registration, etc., provided by the website after payment.
• No claims will be accepted/reimbursed without original receipts.
• In the case of a large number of receipts, review of the claim can be completed more efficiently if the
receipts are organized, numbered and the numbers are entered on the claim form. Use staples (do not
• use paper clips) and if there are too many documents, place the receipts in an envelope and securely
staple the envelope to the claim form.
If unable to comply in all respects with these requirements regarding expense reimbursement, attach a
written and signed explanation to the claim form report and draw this to the attention of the person
responsible for approving the claim.
5. LOCALCONVEYANCE
EXPENSES
These claims will be eligible for those travelling from office to place of work on official duty. For employees
handling more than one branch, claims for travelling from their residence to all other branches except the home
branch will be eligible for reimbursement. For the employees based out of Head office/Regional offices, claims for
travelling from the office to the branches will be reimbursed. Bus passes, seasonal train passes or anv other
facility being utilized for commute from home to office will NOT be reimbursed. No reimbursements will be made
if there is no entry in the staff movement register and the cash in transit form (wherever applicable).
It is advisable that all employees using two wheelers wear helmet at all times when they are using their
vehicle. Likewise, all four wheeler drivers are expected to wear seat-belts whilst driving their cars.
• •
A) Key Points:
Monthly local conveyance of branch employees can be paid as per the prescribed limit.
• In case of monthly conveyance claim exceeding the limit, approval from the Regional Functional Head will be
mandatorily required
• Hard copies of approved monthly claim form should be filed at branch for audit verification.
• All claims pertaining to the month should be submitted and claimed one-time (and not multiple times during
the month), but within 30 days. Any claims beyond 30 days will not be reimbursed .
• B) Branch Staff:
Step 1: Branch Staff should submit the duly filled/signed monthly claim form to the immediate supervisor within
5th of every month.
Step 2: Supervisor should verify and approve the monthly claim form if everything is found in order.
Step 3: In case of exceeding the eligible amount, supervisor should obtain approval from the Regional Functional
Head as defined above
Step 4: After completion of above tasks, the supervisor should fill Reimbursement Form (As per Annexure)
• mentioning the total monthly claim reimbursement amount along with employee wise monthly claim amount of
the branch and send an email to Regional Accounts Manager for using branch cash by 10th of same month.
Step 5: The Regional Accounts Manager shall send his/her approval to Cashier (in case of an Asset Centre) & BOO
(for SFB branches) for withdrawal of amount to utilise the fund from the branch for such reimbursement before
15th of each month.
Step 6: Once the approval from Regional Accounts Manager is received, Cashier/BOO should provide
reimbursement to the employees through cash payment or account transfer and obtain acknowledgment in the
voucher.
D) Conveyance Reimbursement:
Designations Mode of Transport Maximum Supervisors
Amount
Customer Relationship Two-wheeler @Rs.Z.50/km Rs. ZOOO/month CRM
Officer
Sharing/Non-Sharing Auto Rickshaws, Rs. WOO/month
Cycle Rickshaws, Tonga, Metro Rail, or
any other mode of local transport.
Cashier, Customer Care Two-wheeler(when cash-in-transit is Rs.1Z50/month Branch Operation
• Loan
Office rs/Relationsh ip
Two-wheeler @Rs.Z.50/km and
Taxi/auto
Rs. 3000/month Program
Managers
Officer
Asst. CRM, CRM Two-wheeler and Taxi/auto Rs. 3000/month CRM ,Cluster
Branch Head
Program Self-owned Z wheeler, Government or Rs. 3750/month Area Managers
Manager/Cluster private buses & auto rickshaws
Managers
Regional Sales Manager Self-owned Zwheeler(@Rs.Z.5/km) or As per the Functional Head
• 4 wheeler(@Rs.6.Z5/km), Gov!. or
private Buses, auto rickshaws, local
Departmental
budget
taxi
Area Manager, Self-owned Zwheeler(@Rs.Z.5/km) or As per the Distribution
Distribution Manager 4 wheeler(@Rs.6.Z5/km), Gov!. or Departmental Managers/Region
private Buses, auto rickshaws, local budget al Business
taxi Manager
Members of other Self.owned Zwheeler(@Rs.2.5/km) or As per the Respective
Departments 4 wheeler(@Rs.6.Z5/km), Gov!. or Departmental functional head
private Buses, auto rickshaws, local budget
taxi
For outstation travel, the booking of ticket and accommodation can be requested to regional Admin & Infra
department. However if any employee can organize the travel at a cost lower or equal to the cost indicated by the
• Admin and Infra Department, the employee can organize the same. In the case the employee arranges travel or
accommodation at a cost higher than the prescribed limit, the cost differential shall be borne by the employee.
The Administration department will identify hotels that are safe and convenient for employees to stay in each city
within the prescribed limits. However, in the event of any exception that is exceeding the above limit, these
expenses/claims will be paid by accounts on approval from the Regional Functional Head for employees in the
regions and by the Functional Head for Corporate employees.
C) CLASS OF SERVICE
o Air -In case the travel time in train/bus exceeds 6 hours, the employee is eligible for air travel, for travel
time less than 6 hours in train/ bus, the employee should either opt for train or bus. For domestic and
international flights, the standard class of service is the least expensive economy class fare. All other
business class and premium economy travel may be permitted (e.g., flights in excess of 6 hours, or for
medical reasons) if pre-authorized by the MD & CEO.
0) Receipt Requirement
In addition to the original receipt, a boarding pass is mandatorily required for all air travels. An original receipt
must indicate the method of payment and the amount paid by the employee (If proof of payment is not indicated
on the original receipt, additional proof of payment is required, e.g. copy of credit card statement. It is the
responsibility of the claimant to provide the necessary proof of air/rail travel.
E) Approvals
All employees of Grade G & above will be eligible for air travel. For all employees in Grade F & below, approval
from the Functional Head would be required in the case of an air travel. In the cases where air travel is the only
suitable option example travel from Tripura to Kolkata, approval from the Regional Functional Head shall suffice.
The lack of availability of economy seats due to late travel arrangements which could reasonably have been
• avoided through better planning would generally not be viewed as adequate justification for Business Class or
Premium Economy travel. Where approval is granted, the approver is responsible for justifying the higher rate /
class of service.
G) Accommodation
• 1. It is preferable that all employees book their accommodation through the Administration & Infra department.
A formal request should be made at least 5 days in advance.
2. In the case employee does a booking directly without the support of travel desk/Administration department,
the employee shall ensure that the Hotel accommodation is booked in his/her name and address should be
C/O Ujjivan Small Finance Bank, address of the principal branch office of the State in which employee is
availing the accommodation. For list of GST registration numbers and addresses of the principal branch within
the State, please refer Annexure-I.
• 3. The employees shall also ensure that the invoices received towards Hotel accommodation booking is adhering
to the constituents of an invoice. Sample invoice is enclosed as Annexure - 2.
The standard for accommodation is a single room with a private bath in hotels as per the eligibility limits of the
employee. Employees are eligible for accommodation expenses related reimbursements upon providing original
receipt.
H) long-Term Accommodation
If an employee is required to spend more than one continuous month in a single location, suitable rental or
boarding and lodging accommodation at weekly or monthly rates shall be provided by the Administration & Infra
department. Intimation of such a travel should be provided to Admin at least 15 days in advance.
Ujjivan will reimburse the employee for actual accommodation costs (based on actual bills submitted) within the
below limit. The expenses incurred on food, laundry and other miscellaneous items shall not be clubbed with
accommodation expenses and needs to be accounted for separately. All employees are required to check with
Admin Department on the recommended hotels for stay prior to making the stay arrangements. The cities are
categorized into Tier 1, Tier 2, Tier 3 and Tier 4 based on the cost involved in food, conveyance, accommodation
expenses. The reimbursement will be basis applicable rates in the destination city and not the home city where
the employee's base branch is located .
Normal travel rules as defined shall be applicable to female employees, however, the below norms shall apply in
• the case of female employees:
• The Area Manager of the concerned business unit/functional department shall keep in touch with the
travelling female employee to provide any necessary assistance.
• Administration & Infra Department with coordination of the Business departments will identify a network of
hotels that meet our safety standards to ensure safety of female employees who stay overnight at the hotels.
It is preferred that all female employees book their accommodation and travel through the Admin
department. A formal request should be made at least 7 days in advance
L) Meals
Actual costs, or a per diem allowance may be claimed by employees for meals on a business related trip. Receipts
are not required to support per diem allowance. The business purpose should be indicated on the expense claim.
The names of the individuals, or the group, in attendance must be indicated on the claim.
M) Laundry
For travel period spanning less than 3 days no laundry reimbursement shall be made. For more than 3 days,
amount shall be reimbursed towards laundry expenses.
0) Amount Reimbursed:
The meal for Tier 1, Tier 2, Tier 3 & Tier 4 cities will be considered as a per diem allowance provided the complete
cycle of the journey is 24 hours. However, claims upto a maximum of the below specified amount which are
incurred when commuting, are permitted without bill as per the per diem eligibility amount as mentioned below:
Food Allowance:
• Grade UJJ-A to F
Day Travel
Tier 1
300
Tier2
200
Tier 3
150
Tier4
150
400 300 250 250
, Overnight Travel
Employees to travel to international destinations for business purpose should notify the Administration & Infra
department at least fourteen working days prior to the proposed departure date, whenever possible to enable
Z Receipts are not required to support per diem allowance. Any business related travel that requires an employee to start
or end a journey after 9pm, makes him/her eligible for overnight travel and food allowance.
A) Authorization Procedure
All foreign travel has to be authorized by the Functional Head on the basis of budget and upon submission of tour
plan by the employee
B) l\iIode ofTravel
Class of Travel ••
Grade Short Haul (~ hours & less) Long Ha~1 (Mor,:_!han 6 hours)
J Economy Business/~emium Economy
Fool Economy Economy
•• Total Flying time is considered, and greater than 6 hours of flight time will be considered long Haul
• - ------------------ -
Please note: Preferred airlines to be used unless any other airline is cheaper.
- ---- - -
C) Period ofTravel
Overseas Travel Policy shall apply to any foreign travel not exceeding 30 days. For travel exceeding one month,
prior approval from MD & CEO should be obtained by the employee.
OJ Per-diem Allowances
• E) Lodging Expenses: Actual expenditure of hotel accommodation of reasonable standards (excluding food and
beverage, laundry, telephone, fax, e-mail charges) based on single occupancy can be claimed by the employee.
The hotel expense is inclusive of taxes and is subject to actuals.
For instances where an employee has to stay in the same city / location for a continuous period of 14 days or
above, the employee should preferably be accommodated in "serviced apartments" which are an cost effective
option.
F) Conveyance -The conveyance expenses would be reimbursed subject to actuals for the most cost-
• effective mode of travel (tube / bus / shared cab / cab). This would be based on the statement
places visited for official
site can also be claimed
work by the employee.
under this expense. Employees
Travel expenses to and from hotel to office / client
are encouraged to opt for public transport.
of the
G) Out of Pocket Expenses- Out-of-pocket expense will cover any other miscellaneous expenditure
unsupported by bills falling under the scope of this policy but not covered in any of the above heads
and will be reimbursed on actuals. In case an employee is traveling abroad to attend conferences,
training programs, etc, where all arrangements are taken care, the employee should claim oniy out-
of-pocket expenses.
I) Reimbursable Expenses
1. Visa Expenses- Cost of visa and other incidental charges including airport tax, exit tax and any other taxes
relating to the visit.
2. Phone Calls/Mobile Calls- Official phone call expenses incurred during overseas travel will be reimbursed on
actuals. If the travel period is more than a week, the employee should buy an international SIM Card/ local SIM
card and submit the receipt for claims.
• • Monetary payment to non-commercial entities such as friends or relatives for meals / lodging at their
homes, in lieu of expense on hotels, meals, etc.
Approved by
~
~
• Carol Furtado
Head of HR & Service Quality
~.
Plot No-2364/8, Khampur Raya Village, Shadi Kampur, Main Patel Road, New
New Delhi D7AABCU9603R1ZP
Delhi 110008
Grape Garden, No. 27, 3rd A Cross, 18th Main, Koramangala 6th Block,
Karnataka Z9AA8CU9603RlZJ
Bengaluru 560 095
4th Floor Rishi Tech Park, Premises No. Ol0360,Plot No. DH6j2, Action Area
West Bengal 19AA8CU9603R1ZK
10, New Town, Kolkata 700 160
Plot No. 26, S. No. 569, B Wing, Dhavalgiri Co-op Hsg. Soc.Bibvewadi-Kondhwa
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Road. Bibvewadi, Pune
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• Thottumkara
508
Building, Vi/328D, Ground Floor, Ochanthuruth
No:S. 1St Floor, 3Rd Cross, Natesan Nagar, Near Park Annamalai
P.O., Vypin - 682
University,
Kerala
Pondicherry
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Pondlcherry - 605 005
NO.CI-1&2, Ground Floor, 'Suvidha Complex', Near TIlak Maidan, Vasco Da
Goa 30AABCU9603R1Z0
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• Khasra No. 30M, Property No. 25, Ground Floor, Mohalla Badrishpuram,
Revenue Village Dantal, Kankarkhera, Sardhana Road, Tehsil & District
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Ajit Road, street no 24 A, Near ghoda chowk, first floor above lovely garments,
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Ahmedabad-382424
TAX INVOICE
ABC PRIVATELIMITED
[Hotel Service Provider)
{address [, PIN Code}
{State}
GSTIN: Service Providers GSTN Chargeable under Reverse Yes/No
PAN: Charge
Corporate
Identity No. Ref. Receipt Voucher No.: [If any}
invoice No. Ref Reciept Voucher Date: {If any}
Invoice
Date:
• Billed to
Please ensure that the Ujjivan address (Annex 1)
Customer Emp(oyee Name I~ of the state that you are staying in is captured
Name: Ujj/van Small Finance Bank . ,ted
Address of State in whi he
Employees takes the service as per
Address: Annexure -1
State: As per above address
Please ensure that the Ujjivan GST number (Annex 1)
State code:
Registration Number of t~ . of the state that you are staying in is captured here
GSTIN/ UIN: per Annexure -1
• Place of
Suoolv:
• Add:
SGST/UGST
Add: IGST In case of Inter.state supply
1,000 9% 90
Add: Cess
Total Tax (8) 180
Total
Invoice Total (A+B)
1,080
Value
~. Authorised Signatory
•
Encl: Air/Bus/Train Tickets and Total Expenses (a)
lodging/Food Bills (-) Paid by Company (b)
(-) Advances (c)
Amount Due to Employee/ICompany)
(a-b-c)
For Ale Transfer
Employee DepanmentHeod/~onogmg 5.B. Account Number:
Signoture Director
Bank Name: