Vol. 6, No. 1 (2021), Hal.

xx-xx
e-ISSN : 2580-3921 – p-ISSN : 2580-3913
URL : http://prosiding.unirow.ac.id/index.php/SNasPPM

THE EFFECTIVENESS OF TELEGRAM APPS IN LEARNING ENGLISH AT

SMP N 2 PLUMPANG
Masri’ah1*

(FKIP/PendidikanBahasaInggris, UnirowTuban)
(masriahsukirno92@gmail.com)

ABSTRACT
Language teaching and learning is moving towards a new direction (mobile -assisted language
learning/MALL)). MALL brings another way on how to assess students’ learning. One of the mobile
technologies that can be used to help learner in learning a foreign language is Telegram. Telegram has many
channels and bots to learn English. This study presents the Effectiveness of Telegram in learning English for
young learners as how it could influence EFL students’ learning development through MALL application and
how this could influence EFL students’ satisfaction. The instructor used Telegram Apps for assessment,
delivering the lesson, evaluation and giving assignments. The researcher used descriptive qualitative method.
Data of the study and their responses was gathered via observation, interview, and documentatio. The 28
participants were submitted the observation after the learning process. The findings showed that there was a
significant development of EFL students’ achievement on the integration of Telegram Bot API in their
learning and most of them were satisfied on this MALL media use. This conclusion then clarified by the
interview results which showed that Telegram is viewed as an ELL platform that could be due to a variety of
features such as its ubiquity, ease of access, ease of exchanging personal ideas and peer input, as well as input
from the teacher to individual students.

Keywords:Apps; MALL; Mobile phone; technology; EFL

BACKGROUND OF THE STUDY the broadband internet connections should be

In recent years, the growth of internet,
multimedia and the social networks have
changed our lives dramatically. Education
generally and the foreign language teaching
and learning area also benefited enormously
from this those inventions and such progresses.
The face of language learning is changing and
new technologies offer language learners and
teachers with tools and opportunities incredible
before. The rapid technology has an impact on
the education system.
Social Media is a group of internet-based
applications that build on the ideological and
technological foundations of Web 2.0, and that
allow the creation and exchange of User
Generated Content (Kaplan & Haenlein 2017) .
Despite the fact that these new forms of
communication are very attractive to language
teachers, learners, and language learning
materials producers, their use in language
learning materials producers, their use in
language learning and teaching is controversial
and there is a lack of evidence on whether and
how they can promote language learning (Farr
& Murray 2016). According (Alahmad 2020)
made accessible. Learners and teachers in
demonstrating the importance of using social
media to improve students' English knowledge.
The social media that are widely used by the
younger generation are WhatsApp, Instagram,
Telegram, etc. These applications are used to
communicate with each other, but not only to
communicate but also they are used in other
needs, for example in business and education.
They have different features that offer their
own advantages and disadvantages. One
example is the superiority of WhatsApp
revealed by Mei Yusmita, he said that
WhatsApp has advantages over other social
media, namely in terms of sending images,
audio, and files, even WhatsApp has certain
signs that show delivery, which has been read
(Mei Yusmita et al, 2014).
Social networking is one tool which can
assist teachers and learners to access
information and facilitate the learning of
English (Ghobadi & Taki 2018). According to
H. Fathi(Fathi 2018), one of the technologies
that can be used to help learner in learning a

foreign language is Telegram. According to
Lestari &Wardhono(Wardhono & Lestari
2020) utilizing Telegram applications in
process of teaching and learning might have an
important effect on the students’ scholastic
progress (Wardhono & Lestari 2020). Telegram
is viewed as an ELL platform that could be due
to a variety of features such as its ubiquity, ease
of access, ease of exchanging personal ideas
and peer input, as well as input from the
teacher to individual students (Alahmad 2020).
Language is a system of communication.
The use of communication media is the effort
used to convey information. The
communication media also plays a role
important in people's lives, no except for their
use in learning (Fifit 2020). The current
generation of EFL students is growing up in a
digital world. Using mobile devices is an
enormous part of their daily experience outside
educational situation (Almadhady et al. 2021).
A huge part of social communications is
occurring online, since the language of the
internet has a substantial effect on the users
language, it should be crucial to do a study on
such issues and investigate their role in ELL
(Ghobadi & Taki 2018). The present study
investigated EFL college students perception of
using Telegram in ELL. In other words,
students perception of using Telegram in ELL,
including listening skill, speaking skill, reading
skill, writing skill, grammar learning, and
vocabulary learning, were examined (A. Abu-
Ayfah 2019).
English becomes a very important subject to
learn. The teacher of English and education
practitioners must continuously find good
methods in English teaching. Some
important points of the good practices of the
teacher in the teaching and learning of English,
they are the instructional materials used by the
teacher, instructional activities conducted by
the teacher, the assessment used by the teacher
and students’ achievement, and the evaluation
conducted by the teacher.
Considering the problems above, relating to
learning English activities and helping students
to improve the effectiveness of class activities.
Both of teacher and student is expected to have
right teaching techniques to provide students
with appropriate teaching materials and to
create a positive classroom environment. The
SNasPPM V Universitas PGRI Ronggolawe
effectiveness of Telegram Apps is a technique
that can be applied in teaching English because
it gives easily for teacher and students access
on digital content whenever they need is
another reason for learners to love such
technologies and use them on a daily basis.
This research has similar study with
Lestari‘s research entitled “The Use of
Telegram Application in Basic Grammar Class
at English Study Program at University of
PGRI RonggolaweTuban”. The 28 participants
were submitted the questionnaire after the
learning process. In order to clarify doubts of
this questionnaire’s result, interview then was
conducted. The findings showed that there was
a significant development of EFL students’
achievement on the integration of Telegram
Bot API in their learning and most of them
were satisfied on this MALL media use
(Wardhono & Lestari 2020). This research also
has similar study with Zahra’s research entitled
“Telegram App in Learning English: EFL
Students’ Perceptions”. The results revealed
that the majority of EFL students perceived
Telegram as a useful tool for English language
learning, particularly in vocabulary learning.
The findings of the present study may
contribute to developing the process of
improving learning techniques in higher
education.
Both of previous study are conducted on the
effectiveness of Telegram application in
teaching and learning English.
In this research, the writer focuses on the
implementation of using Telegram in learning
English. The reason of using this application is
Telegram is easy to apply and useful, they tend
to show a high of both satisfaction and
motivation, and positive attitude, which will
lead them to deduce this app (Aghajani &
Adloo 2018).
While the researcher choose learning
English activities at SMP because the reason
that the teachers had attended training at PBG /
Teachers Center (Wardhono et al. 2019).
Based on that statements, the writer intens
to know how the Telegram application is the
effectiveness way that can be applied in
learning English in the classroom, and how
important the Telegram in learning English for
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students under the title “The Effectiveness of
Telegram Apps in Learning English at SMPN 2
Plumpang.”
RESEARCH METHOD
Type of the research conducted
by the researcher is field research. The
researcher used descriptive qualitative
method in this research. It means that
the researcher collected the data and
observed information procured from
respondent directly by visiting location
of the research. This research used
qualitative approach to place problems
that require deeply the context of time
and situation in question appropriate
with the condition in the field through
descriptive method. Qualitative
approach is the situation that the
researcher seeks to establish the
meaning of a phenomenon from the
views of participants. One of the key
elements of collecting data in this way
is to observe participants behaviour
during their engagement in activities
(Creswell, 2014). In this research, the
researcher seek to describe about the
use of Telegram Apps in English
language teaching at the 7th grade
students of SMP N 2 Plumpang.
This research was conducted at
SMP N 2 Plumpang. The data were
taken from data that reflect the use of
Telegram Appsin English language
teaching. SMP N 2 Plumpang is
located on Jl. Raya Kesamben-
Plumpang, Padukuhan, Kesamben,
Kec. Plumpang, Tuban Regency, East
Java. The reseacher chose this school
because the teacher had attended
training at PBG / Teachers Center. The
researcher interested in media used,
that is E-learning with Telegram Apps.
The subject of this research
are: The headmaster of SMP N 2
Plumpang, The English teacher at 7th
Grade in SMP N 2 Plumpang and
Students of 7th grade SMP N 2
Plumpang. The object of this research
is Telegram Apps.
. Technique of collecting data
in this research using data triangulation
technique.
Data analysis in qualitative
research is an ongoing activity that
occurs throughout the investigative
process rather than after process.
To reduce the data, the
researcher collected the data, selected
the appropriate data with focus of the
research and removing unnecessary
data.
To display the data, the
researcher described all the data
obtained from observation, interview,
and documentation.
In this verification the
researcher analysed the data from the
observation process, interviews and
documentation.
To verify the data of this
research, the researcher used
triangulation to compare the data in
different techniques to find out the
valid data. The data were acquired by
using three techniques, they are
observation, interviews, and
documentation.
RESULT AND DISCUSSION
Telegram as a social media for learning
English
It seems clear that smartphone
penetration and the future use of cell
phones M-learning apps represent a
great opportunity. Most smartphones
are used by young and adult learners
it’s time. Teachers and their colleagues
should contact them at just about any
time. It could update communication.
On the other hand, the language experts
do not build such applications used by
learners. What's more, it seems that
students will be driven and monitored
by the use of mobile apps for language
learning in various ways Reasons
include lack of faith in the use of
emerging technology or an
unacceptable language of software
used by different students. Telegram
app could be incorporated into
education curriculum to improve
educational process. This study
recommends that teachers can use
Telegram app as a corresponding tool
for face to face instruction and
3

assessment. Additionally, young
learner students can use Telegram app
to develop their English language
outside the classroom. It is also
suggested to use Telegram app to
inspire self-study and to change the
learners' role.
(Mei Yusmita, Dr. Zulfiah
Larisu, S.Sos, M.Si., Saidin, S.Ip 2014)
in his article entitled of
PemanfaatanWhatsapp Messenger
Sebagai Media discusses the social
media that is widely used by the
younger generation are WhatsApp,
Instagram, Telegram, etc. These
applications are used to communicate
with each other, but not only to
communicate but also they are used in
other needs, for example in business
and education. They have different
features that offer their own advantages
and disadvantages. One example is the
superiority of WhatsApp revealed by
Mei Yusmita, he said that WhatsApp
has advantages over other social media,
namely in terms of sending images,
audio, and files, even WhatsApp has
certain signs that show delivery, which
has been read, etc.
Due to widespread popularity
in application use, these tools are not
only substituted with each other but
also serve as extension for each other
in learning environments. A range of
advantages such as sharing photos,
videos, audio messages, marketing,
connecting to webbased resources, and
sending files as well as sending
messages to other users individually or
to groups of up to 5000 members for
broadcasting to infinite audiences make
Telegram a better choice in place of its
counterparts among users. In sum,
"Integrating Telegram channels into
existing learning practices can provide
informal learning contexts and create
new opportunities for English learning
(Vahdat, 2020).
There are many kinds of
channels from Telegram that can
educate about English, one of the
channels offers English vocabulary
learning. Based on Nation, the students
or learners have to know around of
5000 lexical items to understand
SNasPPM V Universitas PGRI Ronggolawe
nontechnical English text. In the
common situation, most students
cannot have a long time to practice and
mastering many vocabularies because
of lack of class hours, so it can lead to
some problems for language teachers
and learner. On the other hand, because
telegram has been familiar tools to
students' for their daily communication
needs, it is not only social media but it
can also bring about a new type of
language learning (Kaviani 2016).
Teaching and learning by telegram apps
Teaching and learning language has an
important role in the process of communication
in both written and oral. It is needed in daily
life and education field. So this study aims to
determine the way or procedure of Telegram to
facilitate students' English language skill
abilities. It is an important thing to express
some situations in daily life even in reading,
listening, writing, or speaking skills.
(Pirouz 2015) adopted an applied method
and used a descriptive and correlation
technique for data collection. She investigated
the relationship between using Telegram and
interpersonal communication of Islamic Azad
University students of Karaj. Among 3865
candidates, she selected 345 students as the
sample of her study. The obtained results
indicated that the average scores of the students
who are members of Telegram application
higher than that of the students who do not use
Telegram. Furthermore, a significant
relationship exists between Telegram and
emotional dependence. She suggested that
universities have duties to inform the society in
relation to the role and use, and also the various
effects of Telegram on students.
Mashhadi Heidar and Kaviani (2016)
conducted a study to investigate whether
Telegram would be an effective and easy
learning tool of vocabulary for Iranian female
EFL learners at intermediate level at Payam
Noor University of Babol. For the purpose of
this study 50 female EFL university students
among 100 candidates were selected and after
using proficiency test concerning the learners’
vocabulary knowledge, they were divided into
two experimental and control groups. They
stated that Telegram learning can bring unique
technological pedagogical advantages for EFL
learners. The results also revealed that
Telegram learning has a significant positive
4
effect on the development of vocabulary
learning.
It can be said that these mobile applications
are becoming perhaps the most popular
connective tools among language learners not
only at the higher level of education but also in
high school settings since this type of learning
is beneficial for foreign language learners and
considerably increases students’ interest in the
topic. This application seems to have an impact
on language education as well as collocation
learning as one form of language chunks.
Language chunks especially collocations help
learners acquire the language more quickly and
efficiently.
English teachers should be encouraged to
devote some more time to applying Education
in their schools, and the use of telegram
software should also be given greater
importance to make colloquial learning more
meaningful and effective in language
development Schoolchildren. Telegram
application is currently one of the most
innovative apps that can be used in the
classroom and in s healthy environments.
CONCLUSION
To sum up, Telegram is viewed as an ELL
platform that could be due to a variety of
features such as its ubiquity, ease of access,
ease of exchanging personal ideas and peer
input, as well as input from the teacher to
individual students. Moreover, students can
enjoy the comfort of using it which could be
catered to their own needs and to a capability of
Telegram to provide them with a feeling of
security. It confirmed that the Telegram today
is almost an integral part of EFL college
students’ daily lives. The Telegram application,
a free online 1279 app, has everything in itself:
a massive cloud-based storage system to keep
the files, a venue for organizing collaborative
online classes, dozens of robot assistants, and
the capability of making one’s own customized
robot for any particular purpose. Working on
different skills and sub skills in Telegram is
very easy but it depends on considering some
educational provisions. As many distance
language learning programs require online
contact between the instructors and the
students, the educational policy must facilitate
the possibility of coordinating a communicative
link to get the job done. Also, the broadband
internet connections should be made accessible.
Learners and teachers in demonstrating the
importance of using social media to improve
students' English knowledge.
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 SNasPPM V Universitas PGRI Ronggolawe

PEMANFAATAN WHATSAPP
MESSENGER SEBAGAI MEDIA
KOMUNIKASI ANTAR PRIBADI
MAHASISWA ILMU KOMUNIKASI
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