Inistent agent

Resident coordinator (RC) anser the questions: (APM)

Porperty manager (PM) is the mantenaince coordinator

The asistence proper manger.

The property manager

Buissness debveloment manager

Home owner

Contact from a (get every information detail) they the templates.

Sometimes the perspective owener don’t want to give.

PROPERTYWARE

ES el software.

Any property in all makets.

Que propiedad me interesa. Primero el estado. Se busca la información que interesa.

Occipied doesnt mean that a property is not avalable.

PRorperty: Adress, building name, building type.

Multy unite: multiplex,, duplex, multy family home:

Tenants name: en la pagina principal

Leer hand off to

MArket: Alabama

Amenties: (long clean up)

Utuities: (Gas, electricity,, wáter, cable, trash)

1151 Sunshine Court

Market: Arkansas

Amenities appliances: (Marketing information) : Amazing 3 bedroom 2 bath home offering 1565 square feet. of
living space. Brand new 3 bedroom home on a cul-de-sac. Split floor plan, open concept living room and
kitchen/dining area. Vinyl floors throughout. Comes with a fridge and is located behind Bentonville West High School.
Utilities: no info

occupied

105 Spur Rdg

Amazing 4 bedroom 3 bath home offering 1560 sq ft of living space, recently updated 1976 built home. Beautiful
home featuring a spacious floorplan. Great location in a great community.

3 pets max; $300 per pet fee; $25/mo per pet rent 

$1,980.00 / Month

Responsable of paying utilities: Tenant

Other Tenant Charges $75 application fee/adult, a $150 admin fee due at move-in. Tenants are responsible for utilities

Year built: 1976

Total Area 1,560.00 Sq Ft

Who is the property manager: you cant gicve their information (we cant disclose that information)

Steps:

1. Leasing agent
2. Assigned agent (underwriting(
3. Property Agent

SFR3: Password/social Security number.

Market: institutional account

For another markets: Governant document

Home river group

DOCUMENTS REQUIRED

Job letter, pay stubs, court ordered child support, self employment: prove of his income (paystub: bank
statement: 90 days)

Convertion: some who has been offer the lease. May mean tha is lease.

Prospects: 30 days.

1 aplicationn for two peaplo

Need: the application for the co applicant.

3 months worth of.. banstatements

Pago de impuestos.

FINDIGS

Homeriver

In Findigs The bank is optionalthey can skip it. Id verification, income info, bank

For Findigs, you have too hace the partial address and the name o r just the name

If a property is on lease it would be close. Go to the units that are already lists,

Aplications and prospects. If an apciant calls

Only if the application is in lists, the application wil be in units.

FINDING USEFUL INFORMATION I N FINDIGS

Name address who is assigned to.

Where find Findigs need help

In the right bottom of the page.

In the top right corner of the

Pending review = it has not been reviwed, its ready for a manual review. IF THE DON’T HAVE A SOCIAL
SECUROTY NUMBER OR THE ITIN THE CAN REACH HELP IN THE FINDIGS NEED HELP. ANYTHING
TECHNICALL GOES YO THE CHAT.

AFTER THE PENDING REVIEW, GOES TO THE UNDERWRITER

The applicant can move his application from one house to another.

When can the applicant transfer? At all time (in institutional only if they pay and signed)

C O E = center of excellence = set up for markets. Like findigs digamos.

How can the applicant proceed if they do not wish to link their bank account?
Upload POI manually to their application or via the chat feature

If no bank account is linked, the application process will request documents for POI to be submitted
before continuing with the application process

A prospect can transfer its own application if it's still in progress*

True

An applicant can go back to his/her application dashboard and click on the "Change units" button
under the address he/she initially applied to transfer its application to another property

The status "Pending Review" means

The application is waiting to be reviewed by an UW

If no workflow status is added to the application yet

 
A prospect began an application but did not complete it, how can you assist?
Refer them to Findigs Need Help?

If the application is not completed there is no way for us to help them as the only ones able to solve
any applicants issues are the Findigs support team.

When and how an applicant is able to contact the underwriter directly?

An applicant is able to contact the underwriter directly when the underwriter reaches out through the
chat feature on their application so the chat will be activated for direct communication

When the UW reaches the chat?

Stage: pending review

Time of an application: 24 to 48 hours. The process is 4 to 5 business days. For a decision.

Stages of the application:

Aply in a COE Market

1. Submit your application

2. Impendent
3. Unasigned
4. Then assigned to the under writer JR.
5. Then it goes to the UNDER Writer Senior

We process the first application complete.

This is already an application

Once an applicat has submitted succesfuly what file is it there to find in?

The besdt place to find is in the application tab.

AN APLICANT IS REQUESTING

WHERE ARE THE APPLICATIONS?

IN fINDIGS: UNITS

IN pROPERTY WARE: UNDER THE MARKETING TAB. LITTLE SERARCH

YOU CAN LOG IN TO YOUR APPLICATION ACCOUNT. YOULL SEE A CHAT BOX WITH YPUR
UNDER WRITTER

PROSPECTS

PENDING REVIEW

IN PROPERTY WARE IS APPLICATION SUBMITED IN FINDIGS IS ASIGNED

FINDIGS ACCOUNT:

jcamargo@homeriver.com

Andes2022!

Pending review: it will be revied with our under writing team

 surety bond is a one-time bond premium issued by a surety provider to act as a third-
party guarantor
the responsibility lies in a third party guarantor
a deposite paid or a surety bond confirmed.

A security bond is not a form of credit. . is a risk assistance.

Whats yes Rhino?
Dead application means: end status. It’s the end, it is not leased.
s when a person without authority or permission intentionally takes the personal
property of another or deprives another of possession of personal property.
JUEVES 12 DE MAYO
WOOD1133 - (1133 Woodlawn Pl)

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