Text Blazes

/comp
Hello [insert name],
Thank you for applying for the rental home listed above. An assigned Underwriter will be
reaching out and continue to be your point of contact going forward.
Warm regards,

/hold
Good Day (Name)
I’m sorry to share that at this time, this property has another application that is currently
pending:
We’re placing your application on hold to be processed and should the home become
available, we will alert and begin processing.
Should you find another property to your liking, we are able to switch your application to
another property - CLICK HERE.
Once the property you have applied for is taken off the market, you may be eligible for a
refund of your application fee(s) upon request.
Please feel free to reply all if you have any questions. (We're lightning quick at replying.)
Thanks,
The Underwriting Team

/inc
Welcome, [Name]!
Before we get started, your application is missing documents or the documents uploaded
are not legible/acceptable. Please log in to your application portal created at the time of
application to upload the below-requested documents:
-Copy of your Driver’s License or other Photo ID for anyone 18 years of age or older living
in the house
-Income and Employment: Gross income must be at least three times the amount of rent of
the property you are applying for and must be fully verified. For most applicant situations,
we verify income using paystubs. For self-employed applicants, we require the last 60 days
of bank statements and a prior-year tax return showing required income amounts.
Applicants receiving social security or other federal assistance must provide documentation
thereof, including a statement of benefits and bank statements showing the income being
received. Court-ordered spousal or child support may be considered with consistent
payment history for the prior 12 months.
Longevity of employment may influence the Landlord’s decision to lease the Property to
you.
Please feel free to reply all if you have any questions. (We're lightning quick at replying.)
Please be advised that should the home become unavailable while you are completing the
process, we will alert and hold your application.
Thanks,
The Underwriting Team
P.S. Need immediate help getting started? Check out our help documentation. Or, just
reply to this email, the Underwriting support team is always ready to help!
/SIGN

 (Name) application has not been signed. Please review (name) emails (email)
for an email from Docusign to complete the application. Please ensure that
you have submitted all the required documents

/paytusb

 Please provide your most recent paystubs (4 x weekly, 2 x bi-weekly or 2 x

monthly). Thank you!

/selfemploy

 Please provide your last 6 months of bank statements and your prior-year tax
return.

/OFFER LETTER

 Please provide your job offer letter (or letter of employment) that shows the
name of the company/address/contact info/ shows the rate and if part-time or
full-time (or indicated hours of work). The letter has to be on letterhead paper
and needs to be signed by you and your employer

/If you see they put vaucher, but didnt attach the documents

Hello, please send your Housing Voucher paperwork that lists the voucher expiration date
and signatures from both you and your case worker.

/If you ask tax return +bank statements, but they dont have the last tax return,

 Please provide your last 6 months of bank statements, and any proof of your
source of income such as SSI or any government support, etc

/ID

 Please provide your driver's license or any Government issued photo I.D.

/refund

Hello (NAME),
Thank you for requesting the application refund. We have initiated the refund, the refund
will be credited back to the original card used to pay. Please note it can take 1-5 business
days to reflect on your credit card as a credit (some credit card providers may take longer).
Please feel free to reply all if you have any questions. (We're lightning quick at replying.)
Sincerely,

/update

Hello (NAME),
We received your email request for an update on your application. Please check your inbox
for outbound communications from the underwriting team. Please understand that your
application cannot proceed if there are missing documents, in which case you would have
received a detailed description of the documents required.
If your application is complete you should receive outbound updates via email. The process
may take up to 72 hours, so we appreciate your patience. You may be notified that your
application is on hold, due to the existence of prior completed applications. In which case,
you will be given the option to change your app to another available property.
Please feel free to reply all if you have any questions.
Thanks,

/unavailable

Hello (NAME),
I’m sorry to share that the rental property you applied for recently is leased:
We have canceled your application, If you’d like, I can switch your application to another
property if you find one you like - CLICK HERE.
Should you be unable to switch your application, you may be eligible for a refund of your
application fee(s) upon request.
I understand that this is disappointing. If you have any questions, please reply all back to
this message or call me.
Sincerely,