Imax Touch

SERVICE MANUAL 0051
Revision 4 - July 2014
Downloaded from www.Manualslib.com manuals search engine

I-Max Touch / I-Max Touch 3D Service Manual
The manufacturer OWANDY RADIOLOGY reserves the right to make modifications to its products or to their
specifications in order to improve the performance, quality, or ease of production. Specifications of products or
accessories may be modified without prior notice.
No part of this publication can be reproduced, transmitted, transcribed or translated without the approval of
OWANDY RADIOLOGY
This manual is the English translation of the original Italian manual version.
OWANDY RADIOLOGY
2 rue des Vieilles Vignes
77183 Croissy-Beaubourg, FRANCE
0051 Tel. (+33) 1 64 11 18 18
Year in which the CE marking was affixed: 2010 Fax (+33) 1 64 11 18 10

SERVICE MANUAL
Contents
1. INTRODUCTION ................................................................................................................................... 7

1.1 Description of the system .................................................................................................................. 8
1.2 Physical principles of operation ......................................................................................................... 8
1.3 Image acquisition on the I-Max Touch 3D ......................................................................................... 9
1.4 Icons appearing in the manual .......................................................................................................... 9
2. USABILITY .......................................................................................................................................... 10
2.1 Training ............................................................................................................................................ 10
2.2 Patient profile ................................................................................................................................... 10
2.3 Prescription use statement (USA) ................................................................................................... 10
2.4 Indications for use............................................................................................................................ 10
3. SAFETY INFORMATION..................................................................................................................... 11
3.1 Applicable safety regulations ........................................................................................................... 11
3.1.1 Standards................................................................................................................................. 11
3.1.2 Classifications .......................................................................................................................... 12
3.2 Warnings .......................................................................................................................................... 13
3.2.1 Distribution of stray radiation (I-Max Touch 3D only) .............................................................. 16
3.2.2 Electromagnetic emissions ...................................................................................................... 16
3.2.3 Electromagnetic immunity........................................................................................................ 17
3.2.4 Recommended separation distances for non-life supporting equipment ................................ 18
3.3 Environmental risks and disposal .................................................................................................... 20
3.4 Symbols used .................................................................................................................................. 21
4. DESCRIPTION .................................................................................................................................... 22
4.1 Identification plates and laser labels ................................................................................................ 22
4.1.1 Identification plates and laser labels locations I-Max Touch ................................................... 22
4.1.2 Identification plates and laser labels I-Max Touch 110-120V .................................................. 23
4.1.3 Identification plates and laser labels I-Max Touch 220-240V .................................................. 24
4.1.4 Identification plates and laser labels locations I-Max Touch 3D.............................................. 25
4.1.5 Identification plates and laser labels I-Max Touch 3D 110-120V ............................................ 26
4.1.6 Identification plates and laser labels I-Max Touch 3D 220-240V ............................................ 27
4.2 Functions, models and versions ...................................................................................................... 28
4.2.1 Standard version ...................................................................................................................... 28
4.2.2 Version with cephalometric arm............................................................................................... 29
4.3 Block diagram .................................................................................................................................. 29
4.3.1 I-Max Touch block diagram ..................................................................................................... 30
4.3.2 I-Max Touch 3D block diagram ................................................................................................ 31
4.3.3 Power supply assembly ........................................................................................................... 32
4.3.4 CPU Board (A5 and A6) .......................................................................................................... 32
4.3.5 Generator Board (A10) and Tubehead .................................................................................... 34
4.3.6 Control panel with electronic board (A4) ................................................................................. 34
4.4 Control panel layout ......................................................................................................................... 35
4.4.1 Standard user interface ........................................................................................................... 35
4.4.2 Acquired image interface (I-Max Touch only) .......................................................................... 36
4.4.3 Technical interface ................................................................................................................... 37
5. TECHNICAL CHARACTERISTICS ..................................................................................................... 38
5.1 Technical datasheets ....................................................................................................................... 38
5.2 Dimensions ...................................................................................................................................... 43
5.2.1 Dimensions I-Max Touch ......................................................................................................... 43
5.2.2 Dimensions I-Max Touch 3D ................................................................................................... 45
I-Max Touch / I-Max Touch 3D – Ver. 4 Page: 3

SERVICE MANUAL
5.3 Loading curve tube and cooling curve anode .................................................................................. 47
5.4 Accessories...................................................................................................................................... 48
5.5 Measurement method technical factors........................................................................................... 49
5.5.1 Invasive method ....................................................................................................................... 49
5.5.2 Non-invasive method ............................................................................................................... 49
5.6 Technical service programs ............................................................................................................. 50
5.6.1 Accessing technical service menus ......................................................................................... 50
5.6.2 Control panel service mode ..................................................................................................... 51
5.6.3 CONFIGURATION menu (password 92) ................................................................................. 52
5.6.4 AXIS ALIGNMENT menu (password 118)............................................................................... 60
5.6.5 CEPH SETTINGS menu (password 124) ................................................................................ 63
5.6.6 TROUBLESHOOTING menu (password 112)......................................................................... 66
5.6.7 SYSTEM menu ........................................................................................................................ 70
5.6.8 BURN-IN menu ........................................................................................................................ 70
5.6.9 SHOW CONFIGURATION menu ............................................................................................ 71
5.6.10 Touch screen calibration.......................................................................................................... 71
6. PRE-INSTALLATION........................................................................................................................... 72
6.1 Electrical setup ................................................................................................................................ 72
6.2 Packaging ........................................................................................................................................ 74
6.3 Space requirements......................................................................................................................... 75
6.3.1 Standard version without Ceph option ..................................................................................... 75
6.3.2 Version with Ceph option ......................................................................................................... 76
6.4 Computer requirements ................................................................................................................... 77
6.4.1 I-Max Touch computer requirements ....................................................................................... 77
6.4.2 I-Max Touch 3D computer requirements ................................................................................. 77
7. INSTALLATION ................................................................................................................................... 79
7.1 Preparation wall ............................................................................................................................... 79
7.2 Column mounting ............................................................................................................................. 80
7.2.1 Unpacking column / ceph arm ................................................................................................. 80
7.2.2 Mounting the column ............................................................................................................... 84
7.3 Mounting of the head (rotating arm assembly) ................................................................................ 86
7.3.1 Unpacking the head ................................................................................................................. 86
7.3.2 Mounting the head ................................................................................................................... 88
7.4 Mounting of ceph arm (optional) ...................................................................................................... 91
7.5 How to mount the covers ................................................................................................................. 93
7.6 Inserting sensor in sensor holder .................................................................................................... 94
7.7 Computer installation ....................................................................................................................... 94
7.7.1 Installation I-Max Touch computer and network ...................................................................... 94
7.7.2 Installation I-Max Touch 3D computer and network ................................................................ 95
7.7.3 Installation O.S.P. (drivers) ...................................................................................................... 95
7.7.4 Installation 3D sensor calibration files ..................................................................................... 99
7.7.5 Installation pan and ceph sensor calibration files .................................................................. 100
7.7.6 Installation imaging software ................................................................................................. 100
7.8 Final installation checks ................................................................................................................. 100
7.8.1 Verification computer setup ................................................................................................... 100
7.8.2 Verification firmware versions ................................................................................................ 101
7.8.3 Verification panoramic function.............................................................................................. 101
7.8.4 Verification 3D function .......................................................................................................... 102
7.8.5 Verification ceph function....................................................................................................... 103
7.8.6 Verification exposure parameters - Invasive method ............................................................ 107
7.8.7 Verification exposure parameters - Non-invasive method ..................................................... 109

SERVICE MANUAL
7.8.8 Storing of personalised automatic exposure parameters ...................................................... 110

7.9 Test acquisitions ............................................................................................................................ 111
7.9.1 Acquisition pan/cephalometric test image ............................................................................. 111
7.9.2 Acquisition 3D test volume (I-Max Touch 3D only)................................................................ 111
7.9.3 Manual reconstruction 3D volume (I-Max Touch 3D only) .................................................... 112
8. TROUBLESHOOTING....................................................................................................................... 113
8.1 LEDs .............................................................................................................................................. 113
8.1.1 LED generator board A10 ...................................................................................................... 113
8.1.2 LED CPU board A5 ................................................................................................................ 114
8.2 Display messages .......................................................................................................................... 115
8.2.1 Error codes E000 to E199 ..................................................................................................... 117
8.2.2 Error codes E200 to E299 ..................................................................................................... 118
8.2.3 Error codes E300 to E399 ..................................................................................................... 120
8.2.4 Error codes E400 to E499 ..................................................................................................... 123
8.2.5 Error codes E700 to E799 ..................................................................................................... 123
8.2.6 Error codes E800 and E801 .................................................................................................. 126
8.2.7 Error codes E831 (I-Max Touch 3D only) .............................................................................. 127
8.2.8 Error codes E850, E851 and E852 ........................................................................................ 127
9. MAINTENANCE ................................................................................................................................. 128
9.1 Service tools .................................................................................................................................. 129
9.2 Periodic 3D sensor calibration (I-Max Touch 3D only) .................................................................. 129
9.3 Procedure for sensor or tubehead replacement ............................................................................ 133
9.3.1 Sensor replacement............................................................................................................... 133
9.3.2 Panoramic X-ray beam centering verification (I-Max Touch only)......................................... 133
9.3.3 Panoramic X-ray beam centering verification (I-Max Touch 3D only) ................................... 136
9.3.4 3D image adjustment (I-Max Touch 3D only) ........................................................................ 141
9.4 Procedure CPU board replacement .............................................................................................. 142
9.5 Procedure ceph arm alignment ..................................................................................................... 143
9.5.1 Alignment ear rings ................................................................................................................ 144
9.5.2 Ceph sensor centering........................................................................................................... 147
9.5.3 Secondary collimator centering ............................................................................................. 148
9.5.4 Soft Tissue Filter (STF) adjustment ....................................................................................... 150
9.6 Procedure computer replacement and software update ............................................................... 152
10. SCHEMATICS AND DRAWINGS I-MAX TOUCH ............................................................................. 152
10.1 General diagram ............................................................................................................................ 153
10.2 Layout column CPU board A1 ....................................................................................................... 162
10.3 Circuit diagram column CPU board A1.......................................................................................... 163
10.4 Layout control panel board A4 ....................................................................................................... 166
10.5 Layout CPU board A5 .................................................................................................................... 167
10.6 Circuit diagram CPU board A5 ...................................................................................................... 168
10.7 Layout microprocessor board A6 ................................................................................................... 177
10.8 Circuit diagram microprocessor board A6 ..................................................................................... 178
10.9 Layout and circuit diagram rotation arm board A7 ........................................................................ 182
10.10 Layout generator CPU board A9 ................................................................................................... 183
10.11 Circuit diagram generator CPU board A9 ...................................................................................... 184
10.12 Layout generator board A10 .......................................................................................................... 186
10.13 Circuit diagram generator board A10 ............................................................................................ 187
10.14 Layout and circuit diagram ceph arm connection board A12 ........................................................ 190
10.15 Layout DSPU board A14 ............................................................................................................... 191
11. SCHEMATICS AND DRAWINGS I-MAX TOUCH 3D ....................................................................... 192

SERVICE MANUAL
11.1 General diagram ............................................................................................................................ 193

11.2 Layout column CPU board A1 ....................................................................................................... 202
11.3 Circuit diagram column CPU board A1.......................................................................................... 203
11.4 Layout keyboard board A4............................................................................................................. 206
11.5 Layout CPU board A5 .................................................................................................................... 207
11.6 Circuit diagram CPU board A5 ...................................................................................................... 208
11.7 Layout microprocessor board A6 ................................................................................................... 217
11.8 Circuit diagram microprocessor board A6 ..................................................................................... 218
11.9 Layout and circuit diagram rotation arm board A7 ........................................................................ 222
11.10 Layout generator CPU board A9 ................................................................................................... 223
11.11 Circuit diagram generator CPU board A9 ...................................................................................... 224
11.12 Layout generator board A10 .......................................................................................................... 226
11.13 Circuit diagram generator board A10 ............................................................................................ 227
11.14 Layout and circuit diagram ceph arm connection board A12 ........................................................ 230
11.15 Layout power hub board A21......................................................................................................... 231
11.16 Circuit diagram power hub board A21 ........................................................................................... 232
11.17 Layout VDSIB board A22............................................................................................................... 233
11.18 Circuit diagram VDSIB board A22 ................................................................................................. 234
11.19 Layout DSPU board A14 ............................................................................................................... 245
12. SPARE PARTS I-MAX TOUCH ......................................................................................................... 246
12.1 Column........................................................................................................................................... 246
12.1.1 Electrical and mechanical parts ............................................................................................. 246
12.1.2 Cables .................................................................................................................................... 246
12.2 Head assembly .............................................................................................................................. 248
12.2.1 Cables .................................................................................................................................... 248
12.2.3 Rotation arm .......................................................................................................................... 250
12.3 Ceph arm (S/N ≤ 10020532).......................................................................................................... 252
12.4 Ceph arm (S/N ≥ 10020533).......................................................................................................... 254
12.5 Covers............................................................................................................................................ 256
12.5.1 Accessories and service tools ............................................................................................... 258
13. SPARE PARTS I-MAX TOUCH 3D ................................................................................................... 260
13.1 Column........................................................................................................................................... 260
13.1.2 Cables .................................................................................................................................... 260
13.2 Head assembly .............................................................................................................................. 262
13.2.1 Cables .................................................................................................................................... 262
13.2.3 Rotation arm .......................................................................................................................... 264
13.2.4 Ceph arm ............................................................................................................................... 266
13.2.1 Covers.................................................................................................................................... 268
13.2.2 Accessories and service tools ............................................................................................... 270
14. APPENDICES .................................................................................................................................... 272
14.1 Appendix A: Table of preset anatomic parameters ....................................................................... 272
14.1 Appendix B: Setup parameters table ............................................................................................. 274

SERVICE MANUAL
1. INTRODUCTION
NOTE: The present manual is updated for the product it is sold with in order to
guarantee an adequate reference to perform diagnostics and repairs normally carried out by
the service engineer. The manual may not reflect changes to the product not impacting
service operations.
This manual provides the instructions for proper and safe installation and maintenance of the appliance by
technical personnel.
This manual is limited to the description of the radiographic equipment; the instructions for the image
acquisition, manipulation and processing are given in the user manual supplied with the imaging software
used with the I-Max Touch or I-Max Touch 3D unit.
WARNING:
1. The I-Max Touch/I-Max Touch 3D is an electro-medical device and it can be used only
under the supervision of a physician or of highly qualified personnel, with the necessary
knowledge on X-ray protection.
2. The device must be used in compliance with the procedures described, and never be
used for purposes different from those herewith indicated.
3. The user is liable with regards to the legal fulfillment related to the installation and the
operation of the device.
For any technical queries please contact the technical service of your vendor.

SERVICE MANUAL
1.1 Description of the system

The I-Max Touch produced by Owandy Radiology is a complete panoramic system that allows for the
acquisition of all X-ray examinations commonly used in dentistry and orthodontics (excluding intraoral
radiographs): Panoramic, Emi-panoramic, Reduced dose Panoramic, Frontal dentition, Improved
orthogonality Panoramic, Bitewing, Sinus, TMJ and Implant examinations of the maxillo-facial complex.
The evolution of panoramic X-ray units now provides, in addition to traditional methods of examination
(Panoramic, TMJ, Sinus, etc.), the use of three-dimensional images of the patient's maxillofacial complex.
This allows the doctor to investigate a targeted selection of the patient's mouth and to use it both during the
planning phase of the treatment as well as a diagnostic aid. The I-Max Touch 3D produced by Owandy
Radiology is a complete panoramic system that allows for the acquisition of all X-ray examinations commonly
used in dentistry and orthodontics (excluding intraoral radiographs) and also allows the acquisition of
volumetric tomographic, or 3D, X-rays. In this type of device the linear digital sensor traditionally used in the
digital panoramic X-rays has been replaced by a wide range digital sensor also known as a flat panel. These
sensors allow for the capture of an area of the maxillofacial complex that includes the most important
anatomical details by acquiring a series of two-dimensional images (imaging) and reconstructing it with a
computer.
These options are available for the I-Max Touch and I-Max Touch 3D and must be ordered separately:
 Digital ceph; allows the acquisition of the following exams, available in High Resolution mode or
Normal Resolution (high speed):
o Ceph exam in different formats.
o Carpus exam.
1.2 Physical principles of operation

The I-Max Touch (2D) unit uses a CCD sensor that converts the amount of dose that affects every single
sensor element (pixel) into an electrical signal that can be processed through an analog-digital conversion
system. The digital CCD system of the I-Max Touch is designed by Owandy Radiology.
The I-Max Touch 3D uses the Varian PaxScan 1313DX wide range digital system, used for the acquisition of
3D and panoramic type images. The flat panel sensor functions as a normal digital sensor. Unlike traditional
sensors used for panoramic exams that normally return one image column at a time, the flat panel returns
the entire contents of the sensor. Special functions inside the sensor also allow the acquisition of a specific
part of the sensor, functioning as a normal digital sensor. The system must be connected to a dedicated
computer, on which is installed all the software needed for image acquisition, processing and display. The
resulting images are stored in the system's database in correspondence with the selected patient.
The cephalometric images on the I-Max Touch or I-Max Touch 3D are obtained using a cephalometric digital
system designed by Owandy, similar to that for the panoramic acquisitions on the I-Max Touch.

SERVICE MANUAL
1.3 Image acquisition on the I-Max Touch 3D

Volumetric (3D) acquisitions)
In 3D acquisitions a sequence of two-dimensional images is acquired during a rotation of the rotating arm.
In this type of acquisition, the X-ray generator is operated in pulsed mode, with short pulses emitted at each
degree of the rotating arm. The sequence of images thus obtained is passed to special software residing on
the dedicated computer, which uses sophisticated mathematical algorithms to generate the corresponding
volume.
The spatial resolution of the image obtained is the result of both the size of the sensor's pixels and the
quality of the reconstruction software; in this case the resolution is measured in "voxels" (short for VOlume
piXEL).
The volume thus reconstructed is returned to the image display software, in which different operations are
possible that allow the operator or the physician to select which part of the volume to display, to obtain
specific sections at a given point, etc.
Panoramic image acquisitions

Special functions of the flat panel also allow acquiring partial sensor images with a frame rate (acquisition
speed) higher than that used for 3D images.
In this mode, the X-ray emission is continuous, as in normal panoramic radiography. The sequence of
images obtained are the input for special reconstruction software, developed specifically for the I-Max Touch
3D, which allows the reconstruction of the standard panoramic X-ray simulating the physical mechanism of
"kinetic cancelation" as used in analogue systems.
1.4 Icons appearing in the manual
Indicates a NOTE; please read the items marked by this icon thoroughly.
This icon indicates a WARNING; the items marked by this icon refer to the safety aspects of the
patient and/or the operator.

SERVICE MANUAL
2. USABILITY
The I-Max Touch or I-Max Touch 3D medical system is intended to be used in radiology or dental practices.
In the first case the user is either the radiologist or the technician specialized in radiology, in the latter case it
is the dentist. The radiologist or the dentist is responsible for the assessment of the risk/benefit ratio. In both
cases, these are people who already have basic knowledge about:
 Emission of ionizing radiation.
 Danger of physical harm related to the excessive use of ionizing radiation.
 Methods to reduce the risk of excessive radiation to the patient (use of lead-lined protections, etc.).
The operator must be familiar in the use of a personal computer and related programs, in order to use the
functions on the computer easily.
2.1 Training
The operator training follows at the end of the system's installation and concerns both the use of the system
and the image acquisition and display programs. The training does not require the use of special tools. The
user manual describes the steps necessary to perform standard panoramic and cephalometric type X-rays
and volumetric X-rays (or 3D).
2.2 Patient profile

The machine is suitable for all types of patients. Depending on the type of patient, the different execution
modes of each examination can be selected on the operating console (adult, child - small, medium or large
bone density - 3 types of dentition).
2.3 Prescription use statement (USA)
CAUTION: Federal law restricts this device to sale by or on the order of a dentist or
any other practitioner licensed by the law of the State in which he practices to use or order
the use of the device.
2.4 Indications for use

The I-Max Touch and I-Max Touch 3D panoramic X-ray imaging systems with cephalostat are extra-oral
source X-ray systems, intended for dental radiographic examinations of the teeth, the jaw and oral
structures. It is specifically suited for panoramic examinations, implantology, TMJ studies and cephalometry.
It has the capability, using the CBVT technique, to generate dento-maxillofacial 3D images. The 3D unit uses
a cone-shaped X-ray beam projected onto a flat panel detector to acquire the data; the examined volume
image is then reconstructed to be viewed on 3D imaging workstations. 2D Images are obtained using the
standard narrow beam technique. The device is to be operated and used by dentists, radiologists and other
legally qualified healthcare professionals.

SERVICE MANUAL
3. SAFETY INFORMATION
WARNING: Please read this chapter thoroughly.
Owandy Radiology designs and builds its devices in compliance with the safety requirements; furthermore it
supplies all information necessary for the correct use and the warnings related to any danger associated with
X-ray generating units.
Owandy Radiology cannot be held responsible for:

 The use of the I-Max Touch or I-Max Touch 3D in a different way from the intended use.
Damage to the unit, the operator or the patient, caused both by installation and maintenance procedures
different from those described in the user and service manuals supplied with the unit and by wrong operation
of the unit.
 Mechanical and/or electrical modifications performed during and after the installation, different from
those described in the service manual.
Installation and any technical interventions must only be performed by qualified technicians authorized by
Owandy Radiology. Only authorized personnel can remove the covers and/or have access to the
components under tension.
In compliance with the IEC 60601-1 standard, the modification of the equipment or its parts is strictly
prohibited.
3.1 Applicable safety regulations
3.1.1 Standards
The I-Max Touch complies with the following standards:
 General safety:
o IEC 60601-1:1988+A1:1991+A2:1995
o IEC 60601-1-4:1996+A1:1999
o IEC 60601-2-7:1998
o IEC 60601-2-28:1993
o IEC 60601-2-32:1994
 Electromagnetic compatibility:
o IEC 60601-1-2:2001
 Protection against radiation:
o IEC 60601-1-3:1994
o IEC 60825-1:1993+A1:1997+A2:2001

SERVICE MANUAL
The I-Max Touch 3D complies with the following standards:

 General safety:
o IEC 60601-1:1988+A1:1991+A2:1995
o IEC 60601-1-1:2000
o IEC 60601-1-4:1996+A1:1999
o IEC 60601-2-7:1998
o IEC 60601-2-28:1993
o IEC 60601-2-32:1994
o IEC 60601-2-44:2001
 Electromagnetic compatibility:
o IEC 60601-1-2:2001
 Protection against radiation:
o IEC 60601-1-3:1994
o IEC 60825-1:1993+A1:1997+A2:2001
 Usability:
o IEC 60601-1-6:2004
Canadian Medical Device Regulations
21 CFR Subchapter J (110-120V version only)
0051 - Ensures the compliance of the I-Max Touch/I-Max Touch 3D to the Medical Device Directive
93/42/EEC and amendments issued by the European Community.
3.1.2 Classifications
The I-Max Touch is an electro-medical X-ray device belonging to Class 1 and Type B as per the IEC 60601-
1 classification; it foreseen for continuous working at intermittent load.
According to the CE 93/42 directive for medical devices the equipment belongs to class II B.
According to the Canadian MDR the equipment belongs to class II.
According to FDA 21 CFR the equipment belongs to class II (110-120V version only).
The I-Max Touch 3D is a class I electro-medical device and Type B as per the IEC 60601-1 classification.
The classification according to EC Directive 93/42 and subsequent amendments for medical devices is Class
II b.

SERVICE MANUAL
3.2 Warnings
The I-Max Touch and I-Max Touch 3D units must be used in dental surgeries, radiology and hospital
surroundings.
The unit has been built to support a continuous operation at intermittent load; therefore please follow the use
cycles described in the manual to enable the device to cool down.
The unit must be switched off while using devices such as electrosurgical devices or similar apparatus.
This device has not been designed to be used in environments where vapors, anesthetic mixtures flammable
with air, or oxygen and nitrous oxide can be detected.
Do not let water or other liquids seep into the device as this could cause short-circuits and corrosion.
Wherever necessary use the appropriate accessories such as leaded aprons to protect the patient from
radiation.
While performing the image acquisition no-one apart from the operator and the patient must remain in the
room.
WARNING: Precautions to take when using the laser centring devices (Class I
according to EN60825-1):
 It is necessary to have an adequate illumination in the room.
 Do not look into the output windows of the laser centring units.
 Do not stare at the reflections of the laser pointers.
 Instruct the patient to keep his/her eyes closed as long as the laser pointers are
switched on.
 Before starting an examination, the patient must remove earrings, glasses, necklaces
and anything else that could reflect the laser beam or affect the radiographic image.
 Do not clean the openings of the laser centring devices with tools that could modify
the optics. Necessary cleaning must be performed only by authorised technicians.
Operations different than those indicated could cause dangerous non-ionising
radiations to be emitted.
WARNING: The USB port on the control panel MUST NOT be used with an external
harddisk; it must only be used only with USB memory sticks.

SERVICE MANUAL
The centering bite or the protective bite sleeve, the head strip for 3D examinations and the ear
centering devices of the cephalostat must be replaced after each examination in which they were
used.
Clean and disinfect all parts that come into contact with the patient.
Before cleaning the device please disconnect it from the line voltage. Pushing the ON/OFF button at the
base of the equipment must not switch on the unit.
Although the dose supplied by dental X-ray units is quite low and distributed on a small surface, the operator
must adopt the precautions and/or suitable protection for the patient and himself during the image
acquisition. It is advisable to control the X-ray emission from a protected area by means of a remote control.
If it is necessary to operate the unit near the patient stay as far as the remote control cable allows or at least
1.5 m (4.9 ft) (I-Max Touch) or 2m (6.6 ft) (I-Max Touch 3D) both from the X-ray source and from the patient
as shown in the imagesfigures below.
Minimum distance from X-ray source 1.5 m (4.9 ft) or 2 m (6.6 ft) Protected area
Figure 1 - Panoramic version
Minimum distance from X-ray source 1.5 m (4.9 ft) or 2 m (6.6 ft) Protected area
Figure 2 - Cephalometric version

SERVICE MANUAL
NOTE: The dimension of the "patient's environment" is defined as a distance of at

least 1.5 m (4.9 ft) (I-Max Touch) or at least 2 m (6.6 ft) (I-Max Touch 3D) from the actual
patient. If the computer is positioned inside the patient's environment it must conform to the
requirements specified by the IEC 60601-1 standard for medical devices; if located outside of
the patient's environment it must be compliant with the IEC 60950 standard.
NOTE: Do not apply movements to the rotating arm or the tube-head when the
equipment is on. Never try to rotate the rotating arm manually when the unit is switched on,
to avoid permanent damage to the unit. The manual movement is only allowed in case of
error 206 (no power to motors) to allow the patient to exit the unit.
WARNING: Precautions during installation and service interventions:

 Please take the highest care while mounting the column to the wall and strictly follow the
instructions listed in this manual.
 Before removing the covers of the column or before removing the covers of the generator
board (A10) disconnect the power supply to the device, both switching the main switch
and the magneto-thermal differential off, and wait for at least 2 minutes.
 When the device is operated without the covers pay the highest attention since high
voltage is generated in the power supply unit and the voltage is at about 400 Vdc on the
generator board. This is indicated by green LED H1. Should the LED be OFF, and before
any other intervention, disconnect the device from the net, wait at least 2 minutes, then
check fuse F1 (10AF) on the supply unit or F2 (5AF) on the generator board (see circuit
diagrams).
 Each intervention must be performed after having disconnected the device from the
power supply net and after LED H1 is OFF. It is always advisable to wait for at least 2
minutes after the LEDs have switched off.
 The system structure does not allow the repair of faulty/damaged parts; these must be
replaced using original spare parts supplied by Owandy Radiology. Only trained
personnel are authorized to make service interventions on the unit, following the
instructions contained in this manual.
WARNING: The network connector on the base of the I-Max Touch 3D column must
be connected through a shielded Ethernet cable "Cat.5e" or greater to the dedicated
computer for image acquisition and 3D and panoramic reconstruction. Do not use this
connector to connect the I-Max Touch 3D to existing LAN networks. The Ethernet cable of an
I-Max Touch (2D) unit however can be connected to an existing network.

SERVICE MANUAL
3.2.1 Distribution of stray radiation (I-Max Touch 3D only)
-1.5 -1 -0.5 0 0.5 1 1.5m
1.5m 0.02 0.02 0.03 0.03 0.03 0.03 0.02 1.5m
1 0.025 0.03 1
0.5 0.03 0.08 0.065 0.02 0.5
0 0.03 C 0.004 0
-0.5 0.03 0.09 0.08 0.01 -0.5
-1 0.03 0.02 -1
-1.5 0.02 0.03 0.03 0.04 0.03 0.025 0.02 -1.5
-1.5 -1 -0.5 0 0.5 1 1.5m
This figure illustrates the distribution of stray radiation in the horizontal plane at the centre of rotation of the
scanning unit in the area of a 3 x 3 m rectangle. The measurement was performed using a cylindrical
phantom with a diameter of 320 mm and a length of 140 mm placed in the centre of rotation of the scanning
unit, using the "3D Dentition" examination mode and these parameters: 86 kV - 10 mA - 8 s. The distribution
values in the table are expressed as air Kerma for mAs (µGy/mAs).
3.2.2 Electromagnetic emissions

In accordance with the IEC 60601-1-2 standard, the I-Max Touch/I-Max Touch 3D is suitable for use in a
specified electromagnetic environment. The purchaser or user of the system should assure that it is used in
an electromagnetic environment as described below.
Emissions test Compliance Electromagnetic environment

Radiated and Group I The I-Max Touch/I-Max Touch 3D uses R.F. energy only for its
conducted RF internal function. Therefore, the R.F. emissions are very low and
emissions not likely to cause any interference in nearby electronic
equipment.
CISPR 11 Class B The I-Max Touch is suitable for use in domestic establishments
and in establishments directly connected to the low voltage
power supply network which supplies buildings used for
domestic purposes.
Class B+12 The I-Max Touch 3D is suitable for use in domestic
establishments and in establishments directly connected to the
low voltage power supply network which supplies buildings used
for domestic purposes.
Harmonics emissions Complies The I-Max Touch is suitable for use in establishments directly
IEC 61000-3-2 connected to a public low voltage power supply network.
Class A The I-Max Touch 3D is suitable for use in establishments directly
connected to a public low voltage power supply network.
Voltage fluctuations / Complies The I-Max Touch/I-Max Touch 3D is suitable for use in
flicker emissions establishments directly connected to a public low voltage power
IEC 61000-3-3 supply network.

SERVICE MANUAL
3.2.3 Electromagnetic immunity

In accordance with the IEC 60601-1-2 standard, the I-Max Touch/I-Max Touch 3D is suitable for use in a
specified electromagnetic environment. The purchaser or user of the system should assure that it is used in
an electromagnetic environment as described below.
Immunity test IEC 60601-1-2 Compliance Electromagnetic
test level level environment
Electrostatic discharges (ESD) 6 kV contact Test level Residential / Hospital
IEC 61000-4-2 8 kV air IEC 60601-1-2
Electrical fast transient / burst 2 kV for power supply lines Test level Residential / Hospital
IEC 61000-4-4 1 kV for input/output lines > 3 m IEC 60601-1-2
Surge 1 kV differential mode Test level Residential / Hospital
IEC 61000-4-5 2 kV common mode IEC 60601-1-2
Voltage dips, short inter- 0 % Un for 0.5 cycles Test level Residential / Hospital
ruptions and voltage variations 40 % Un for 5 cycles IEC 60601-1-2
on power supply input lines 70 % Un for 25 cycles
IEC 61000-4-11 0 % Un for 5 s
Power frequency (50/60 Hz) 3 A/m Test level Residential / Hospital
magnetic field IEC 60601-1-2
IEC 61000-4-8
Additionaly for the I-Max Touch only:

Immunity test IEC 60601-1-2 Compliance Electromagnetic
test level level environment
Radiated RF Non-life-supporting equipment Test level Residential / Hospital
IEC 61000-4-3 3 V/m IEC 60601-1-2
80 MHz to 2.5 GHz
Life-supporting equipment Test level Residential / Hospital
10 V/m IEC 60601-1-2
80 MHz to 2.5 GHz
Conducted RF Non-life-supporting equipment Test level Residential / Hospital
IEC 61000-4-6 3V IEC 60601-1-2
150 kHz to 80 MHz
Life-supporting equipment Test level Residential / Hospital
3 V outside ISM band IEC 60601-1-2
10 V inside ISM band

SERVICE MANUAL
Additionaly for the I-Max Touch 3D only:

Immunity test IEC 60601-1-2 test Compliance Electromagnetic environment
level level
Portable and mobile RF communications
equipment should be used no closer to any part
of the I-Max Touch 3D, including cables, than the
recommended separation distance calculated
from the equation applicable to the frequency of
the transmitter.
Recommended separation distance:

Radiated RF 3 V/m Test level d = 1.2 x √ P 80 MHz to 800 MHz
IEC 61000-4-3 80 MHz to 2.5 GHz IEC 60601- d = 2.3 x √ P 800 MHz to 2.5 GHz
1-2
Conducted RF 3V Test level d = 1.2 x √ P
IEC 61000-4-6 50 kHz to 80 MHz IEC 60601-
1-2
Where "P" is the maximum output rating of the
transmitter in watts (W) according to the
transmitter manufacturer and "d" is the
recommended separation distance in meters (m).
Field strength for fixed RF transmitters, as

determined by an electromagnetic site survey,
should be less than the compliance level in each
frequency range.
: iInterference may occur in the vicinity

of the equipment marked with this symbol.
3.2.4 Recommended separation distances for non-life supporting

equipment
3.2.4.1 I-Max Touch
The I-Max Touch is intended for use in an electromagnetic environment in which the radiated RF
disturbances are controlled. The customer or the user of the system can help prevent electromagnetic
interference by maintaining a minimum distance between portable and mobile RF communications
equipment (transmitters) and the I-Max Touch as recommended below, according to the maximum output
power of the communications equipment.
RF source Typical rated power (W) Distance (m/ft)
Microcellular phone CT1, CT2, CT3 0.01 0.4
DECT cellular phone, wireless information 0.25 2
technology equipment (modems, LANs)
Cellular phone, hand held (USA) 0.6 3
Cellular phone, hand held (e.g. GSM and NMT, 2 6
Europe; DECS 1800) 8 11
Walkie-talkie (rescue, police, fire, maintenance) 5 9
Cellular phone, bag 16 16
Mobile radio (rescue, police, fire) 100 40

SERVICE MANUAL
For transmitters using frequencies below 800 MHz, the distance can be estimated using equation A: d = 4
P
For transmitters using frequencies between 800 MHz and 2.5 GHz, the distance can be estimated using
equation B: d = 2.3 P
where P is the rated power of the transmitter in watt (W) according to the transmitter manufacturer.
3.2.4.2 I-Max Touch 3D

The I-Max Touch 3D is intended for use in an electromagnetic environment in which the radiated RF
disturbances are controlled. The customer or the user of the system can help prevent electromagnetic
interference by maintaining a minimum distance between portable and mobile RF communications
equipment (transmitters) and the I-Max Touch 3D as recommended below, according to the maximum output
power of the communications equipment.
Separation distance according to
Rated maximum frequency of transmitter (m)
output power of
the transmitter (W) 150kHz to 80MHz 80MHz to 800MHz 800MHz to 2.5GHz
d = 1.2 x √ P d = 1.2 x √ P d = 2.3 x √ P
0.01 0.12 0.12 0.23
0.1 0.38 0.38 0.73
1 1.2 1.2 2.3
10 3.8 3.8 7.3
100 12 12 23
For transmitters rated at the maximum output power not listed above, the recommended separation distance
"d" in meters (m) can be estimated using the equation applicable to the frequency of the transmitter where
"P" is the maximum output power rating of the transmitter in watts (W) according to the transmitter
manufacturer.
NOTE: At 80 MHz and 800 MHz the separation distance for the higher frequency range
applies.
NOTE: These guidelines may not apply to all situations. Electromagnetic propagation
is affected by absorption and reflection of structures, objects and people.

SERVICE MANUAL
3.3 Environmental risks and disposal

In some of its parts the device contains materials and liquids that, at the end of the lifespan of the unit, must
be disposed of at the appropriate disposal centers. The device contains the following materials and/or
components in particular:
 Tube-head: dielectric oil, lead, copper, iron, aluminium, glass, tungsten.
 Control Panel: iron, copper, aluminium, glass-resin, non-biodegradable plastic material packaging.
 Column, rotating arm and extensions: iron, lead, aluminium, copper, glass-resin, and non-
biodegradable plastic material.
 Applied parts: non-biodegradable plastics, iron and aluminium.
 Digital sensor: iron, lead, copper, integrated electronic components.
INFORMATION TO USERS IN THE EUROPEAN COMMUNITY: According to art. 13 of

the Legislative Decree of July 25th, 2005, nr. 151 "Implementation of Directives 2002/95/CE,
2002/96/CE, and 2003/108/CE, regulating the reduction of the use of hazardous substances in
electrical and electronic equipment, as well as the waste disposal"
The symbol with the waste bin crossed on the equipment or its packaging, indicates that the
product must be separately collected from other waste at the end of its life.
The separate collection of the present equipment that has reached the end of its life is
organized and managed by the manufacturer. The user who wishes to dispose of this
equipment must contact the manufacturer and follow their system to enable the separate
collection of the equipment at the end of its life.
Suitable separate waste collection for the subsequent start of the equipment discarded for
recycling, for treatment and for environmentally friendly disposal, contributes in preventing
possible adverse effects on the environment and health and promotes the reuse and/or
recycling of materials of which the equipment is comprised.
Illegal disposal of the product by the holder implies the application of administrative
sanctions provided by law

SERVICE MANUAL
3.4 Symbols used

Apart from the symbols indicated on the control panel, the following icons are also used in the manuals and
on the I-Max Touch/I-Max Touch 3D itself:
Symbol Description
Device with type B applied parts
In some of its parts, the device contains materials and liquids that, at the end of the
lifespan of the unit, must be disposed of at the appropriate disposal centers
~
Alternating current
N Connection point to the neutral conductor
L Connection point to the line conductor
Protection earthing
Operation earthing
OFF; device not connected to the mains

| ON; device connected to the mains
Laser
Laser source output
Dangerous voltage
Product identification code

Serial number
Date of manufacture (year and month)
Manufacturer's name and address
Total filtration
Tube-head
X-ray tube
See the accompanying documentation
Conformity to the EC 93/42 Directive

0051

SERVICE MANUAL
4. DESCRIPTION
4.1 Identification plates and laser labels
4.1.1 Identification plates and laser labels locations I-Max Touch
6, 7
2 4
1, 8 (*)

SERVICE MANUAL
4.1.2 Identification plates and laser labels I-Max Touch 110-120V
1 - I-Max Touch identification plate

2 - Tube-head identification plate
3 - Cephalometric device plate
4 - Pan digital sensor plate 5 - PanCeph digital sensor plate
6 - Spot Laser indicator plate (x2)
8 - Warning label
7 - Laser symbol label (x2) (110-120V version only)

SERVICE MANUAL
4.1.3 Identification plates and laser labels I-Max Touch 220-240V
1 - I-Max Touch identification plate 2 - Tube-head identification plate
4 - Pan digital sensor plate 5 - PanCeph digital sensor plate
6 - Spot Laser indicator plate (x2) 7 - Laser symbol label (x2)

SERVICE MANUAL
4.1.4 Identification plates and laser labels locations I-Max Touch 3D
5, 6
1, 7

SERVICE MANUAL
4.1.5 Identification plates and laser labels I-Max Touch 3D 110-120V
1 - I-Max Touch 3D identification plate 2 - Tube-head identification plate

4 - PanCeph digital sensor plate
7 - Warning label
(110-120V version only)

SERVICE MANUAL
4.1.6 Identification plates and laser labels I-Max Touch 3D 220-240V
1 - I-Max Touch 3D data plate 2 - Tube-head characteristics plate
4 - PanCeph digital sensor plate

SERVICE MANUAL
4.2 Functions, models and versions

The I-Max Touch produced by Owandy Radiology is a complete panoramic system that enables the user to
perform all X-rays acquisitions commonly required in the dental field (except for intra-oral X-rays and
volumetric three-dimensional images). The standard version performs Panoramic, Emi-panoramic, Reduced
dose panoramic, Frontal dentition, Improved orthogonality Panoramic, Sinus, TMJ and implant
(crosssectional) examinations.
The I-Max Touch 3D is a complete panoramic system that enables the user to perform all X-rays acquisitions
commonly required in the dental field (except for intra-oral X-rays) and volumetric three-dimensional images.
The standard version performs Panoramic, Emi-panoramic, Reduced dose panoramic, Frontal dentition,
Improved orthogonality Panoramic, Sinus, TMJ and volumetric (3D) examinations.
Optional functions enable the I-Max Touch or I-Max Touch 3D to perform these additional examinations:
 Ceph; it allows you to carry out the following examinations:
o Ceph exam in different formats
o Carpus exam.
4.2.1 Standard version

The standard version of the I-Max Touch or I-Max Touch 3D allows for the acquisition of the following
examinations:
 Panoramic image with choice of Adult or Child with 3 sizes and 3 incisor block positions for a total of
18 combinations in automatic selection; in manual selection it is possible to select a voltage between
60kV and 86kV in 2kV steps and an anodic current from 6 mA to 10 mA in 1 mA steps.
 Sinus allows for the acquisition of images of the paranasal sinuses with a frontal projection
(postero/anterior).
 TMJ mouth closed/open in lateral projection.
 The right or left Emi-panoramic is used when the patient is known to have a problem only in one side
of the arch; it is also used to reduce the radiation.
 The Reduced dose panoramic reduces the dose emitted on the dentition by excluding the ascending
rami of the TMJ from the exams.
 The frontal dentition panoramic enables the acquisition of the frontal part of the dentition (roughly
from canine to canine).
 The panoramic with improved orthogonality reduces the overlap of the teeth thereby improving the
diagnosis of interproximal decay.
 The implant mode is used to acquire crosssectional images (orthogonal to the pan image) for implant
surgery planning - available only on the I-Max Touch.
 Bitewing left or right acquires an image of the lateral dentition (generally from the eighth to the fourth
tooth) with a trajectory that reduces the overlap of the teeth. Bitewing left and right sequentially
performs both bitewings, showing them on the same image.
 3D volumetric examinations of the Dentition, TMJ Left, TMJ Right and Sinus - available only on the I-
Max Touch 3D.

SERVICE MANUAL
4.2.2 Version with cephalometric arm

The cephalometric arm option allows for the acquisition of the following additional examinations:
 Digital cephalometry with a choice between Adult and Child with 3 sizes each. For each combination
it is possible to select an examination in High or Normal Resolution, providing a total of 12
combinations in Automatic selection. In Normal Resolution the examination is carried out with a
reduced scan time allowing for a further reduction of the dose. In manual selection it is possible to
select a voltage between 60kV and 86kV in 2kV steps and an anodic current from 6 mA to 12 mA in
1 mA steps. The positioning of the primary slide collimator, the secondary collimator and the digital
sensor (in its sensor holder) is automatic and depends on the selected size/projection. The Soft
Tissues Filter is motorized to obtain the best possible result of the facial profile.
 The Children only carpus exam with 3 selectable sizes for a total of 3 combinations of exams in
automatic mode. This exam is only available in High Resolution. In manual selection it is possible to
select a voltage between 60kV and 86kV in 2kV steps and an anodic current from 6 mA to 12 mA
with 1 mA steps. The positioning of the primary slide collimator, the secondary collimator and the
digital sensor (in its sensor holder) is automatic.
The exposure value tables in the appendices are given as guidelines and are set as default values. The real
adjustment of these values depends on different conditions such as the preference of the user for very/little
exposed images and the patient's anatomy.
4.3 Block diagram

This paragraph provides a brief description, at block diagram level, of the I-Max Touch/I-Max Touch 3D; the
aim of this paragraph is to provide a brief description of the system. More details about the electronic circuits
which compose the system can be obtained by analyzing the schematics provided at the end of the manual.
From the electrical point of view, the system can be divided into 4 main blocks:
 Power supply assembly
 Main CPU board (A5)
 Generator board (A10), Generator CPU board (A9) and tubehead
 Column CPU board (A1)
 Control panel with its electronic board (A4)
All control boards above listed are equipped with a local microcontroller that shares information with the main
CPU (A5) using a CANBus transmission line and protocol.

SERVICE MANUAL
4.3.1 I-Max Touch block diagram
Figure 4

SERVICE MANUAL
4.3.2 I-Max Touch 3D block diagram
Figure 4

SERVICE MANUAL
4.3.3 Power supply assembly

It is located in the rear part of the column and is mainly composed by the mains switch (S1), a 24Vdc 7A
switching mode power supply which supplies all circuits of the machine excluding the column motor, another
power supply which supplies the column motor and the enabling circuit for the X-ray emission. The power
supply assembly also acts as an interface with a number of external signals and circuits like:
 Input for the remote X-ray push button (S7) and output of the same signal to the CPU.
 Outputs for the "Ready" and "X-ray ON" lamps (X3).
 Driving of the DC column motor (M1): this motor can be activated either through its control board
(A1) in case the movement is requested by the operator acting on the keyboard, or through switch
S2 located in the rear part of the column base. This switch can be used to raise or lower the column
during the installation phase when the CPU has not yet been connected to the system.
 Input for the emergency column motor microswitches (S3 and S5): these microswitches indicate the
limits for the movement of the column. If for any reason the column goes beyond these
microswitches the motor is deactivated by cutting off the voltage. Normally the position of the column
is also monitored by two other microswitches (S4 and S6) that, as for all the other positioning
sensors, provide their signals to the column CPU board (A1).
The unit does not include a voltage selector circuit for the mains voltage. Therefore, the unit is manufactured
in different versions, depending on the line voltage of the installation place.
The power supply assembly module also includes the column CPU board (A1) that is dedicated to the
control of the vertical column motion during all phases (slow speed, ramp up to high speed, ramp down from
high to low speed, end run microswitches control, etc.).
4.3.4 CPU Board (A5 and A6)

It is located in the head of the unit. Its main tasks are:
 General controlling of the unit, receiving the signals from the keyboard and from the different
microswitches.
 Driving of the 3 stepper motors which compose the system.
 Monitoring the functioning of the motors through the analysis of the signals coming from the
positioning sensors.
 Driving of the HF group (generator board and tubehead) in order to provide the X-ray doses set by
the operator on the keyboard (kV and mA) as well as checking the functioning of this HF group by
managing the relevant alarm signals.
 Activation of the 2 luminous centering devices.
 Managing of the alarms that can be generated by anomalous conditions present in the unit and
caused by the operator or by a fault. These signals are sensed by the local CPU boards and
signalled using specific CANBus messages.
The CPU board is based on a 32 bit Motorola microprocessor MCF5232 mounted on a piggy-back board
(A6), which also includes the Flash EPROM, the RAM and other logic and passive components. The CPU
board also includes a number of input/output channels necessary for the functioning of the system and 3
stepper motors. Each of these motors is associated to positioning sensors that monitor their functioning; the
signals of these sensors are fed back to the CPU board. The number and the type of sensors depend on the
function of each motor; in general optical switches are used.

SERVICE MANUAL
Depending on the physical location of the motors in the machine, their signals and the ones of the relevant
positioning sensors are routed directly to the CPU through dedicated cables or through interconnection
boards located closeby. The transmission of the motion from the motor to the relevant movement assemblies
is achieved through toothed belts (rotation motor and Y axis motor) or through actuators (column motor,
primary collimator, Soft Tissue Filter, secondary collimator and ceph sensor). The functioning of the different
motors and relevant positioning sensors can be tested through the use of the service programs (passwords)
described further down in this manual.
The circuits of the CPU board are supplied starting from the +24Vdc (LED H12) provided by the power
supply assembly and generating the requested voltages (+5V, +3.3V and +1.5V). Three LED's on the board
indicate the presence of these 3 voltages (+5V=LED H2, +3.3V=LED H3, +1.5V=LED H5).
4.3.4.1 CPU Board jumper configuration I-Max Touch

The CPU board contains some jumpers that define the system configuration. Wrong settings may affect the
system functionality.
XJ1 = Closed XJ11 = Open
XJ2 = COpen XJ12 = Closed
XJ6 = 2-3 XJ13 = Closed
XJ8 = 2-3 XJ11 = Open
4.3.4.2 CPU Board jumper configuration I-Max Touch 3D

The CPU board contains some jumpers that define the system configuration. Wrong settings may affect the
XJ1 = Open XJ8 = 2-3
XJ2 = Closed XJ11 = Open if ceph is present / Closed if
ceph is not present
XJ3 = Closed XJ12 = Open
XJ6 = 2-3 XJ13 = Closed
XJ6 XJ8
XJ13
XJ12
XJ11
XJ2 XJ1 XJ3

SERVICE MANUAL
4.3.5 Generator Board (A10) and Tubehead

The Generator board and the tubehead are located on the rotating arm, very close to each other. The power
supply voltage is provided directly by the p0ower supply assembly. Dedicated switching circuits, directly
located on the board, generate the voltage used on the board itself.
The management of the generator board is done by the dedicated generator CPU board (A9) that is
interfaced with the main CPU board (A5) using a CANBus cable (X20-X20). This cable also has a dedicated
wire to bring the X-ray trigger signal to this board to handle the "dead man switch" directly from this board.
The high frequency (HF) circuit is based on an inverter circuit working at the frequency of about 100 kHz,
which drives the tubehead through an output stage based on IGBT components.
The generator board receives the signals about the X-ray dose it needs to provide (kV and mA) from the
CPU board through CANBus messages; it is the generator CPU that generates the commands used for the
X-ray emission. The generator board provides to the tubehead the voltages that drive the high voltage
transformers that then drive the anode and filament of the X-ray tube; it also provides the relevant timing.
The tubehead is composed of the X-ray tube (CEI OPX/105) inserted in a sealed container together with the
high voltage transformers and filled with dielectric oil.
Checking of the proper functioning of the X-ray emitting system is achieved through the analysis of feedback
signals generated inside the tubehead and transmitted to the generator board and relevant generator CPU.
Possible anomalous conditions are then communicated to the main CPU board (A5) which in turn generates
error codes to alert the operator.
4.3.6 Control panel with electronic board (A4)

The control panel is the interface with the operator and is composed of the following items:
 Matrix of keys constituted by microswitches with a short stroke, necessary to activate the different
functions available
 Signalling LEDs integrated in the control panel
 LCD display equipped with back-light (QVGA) and touch panel assembly
 Keyboard electronic board
The keyboard electronic board is directly connected to the main CPU board (A5) which controls it. The
language of the messages shown on the display can be selected among different options (English, French,
Spanish, Italian, Portuguese, German, Dutch and Turkish). The language selection is only available for the
user messages; the messages in the service programs are always in English.

SERVICE MANUAL
4.4 Control panel layout
4.4.1 Standard user interface

The control panel of the I-Max Touch/I-Max Touch 3D is divided into function areas plus a display to view the
operative messages and error signals. The next figure shows a general view of the control panel while full
details on each function are provided in the user manual.
9 11 Display
10
15
1 12
7
2
13
5
14
3 8
Legend: Anatomic selection

6. Patient selection key: Adult or Child
Messages 7. Bone density selection key: Small, Normal, or
Display: indicates operative messages, warnings Large
and exposure parameters 8. Incisor block selection key: Protruded, Standard
or Retruded (for panoramic execution only)
Signal lights
1. Green LED indicating the machine is ready for Examination mode
X-ray emission 9. Exam mode selection key
2. Yellow LED indicating X-ray emission 10. Exam type selection key (move backward)
11. Exam type selection key (move forward)
Manual setting of exposure parameters
3. Exposure parameters (kV, mA) or Soft Tissue Centering devices
Filter position increase and decrease keys 12. Sagittal and Frankfurt/Ala trago planes laser
centering device ON key
Preparation functions
4. Key to set Test function Column height adjustment
5. >O< key for: 13. Column up key
 Resetting and realigning the axes of the 14. Column down key
device (in case of collision with patient or in
case of release of X-rays button) Indicators
 Repositioning the rotation arm (to bring the 15. Mode indicator to:
arch to the initial position after the  Indicate "Anatomical" (automatic) or
examination and to exit from the "make an "Manual" mode
exposure" mode)  Store personnal exposure parameters
 Confirmation

SERVICE MANUAL
4.4.2 Acquired image interface (I-Max Touch only)

On the I-Max Touch it is possible to display the acquired image; this option is not available on the I-Max
Touch 3D. The next figure shows a general view of the acquired image interface while full details on each
function are provided in the user manual.
USB port Display
1
3
Acquired image
Figure 6 - Control panel
Legend: Buttons
1. “Main menu” button: returns to the main
Messages interface
Display: indicates operative messages, warnings 2. “USB” indicator: indicates the connection and
and exposure parameters status of a USB memory stick
3. “Zoom out” button
4. “Zoom in” button
WARNING: The USB port on the control panel MUST NOT be used with an external
harddisk; it must only be used only with USB memory sticks. The USB port is not active on
an I-Max Touch 3D unit.

SERVICE MANUAL
4.4.3 Technical interface

The technical control panel interface of the I-Max Touch/I-Max Touch 3D is divided into function areas plus a
display to view the operative messages and error signals. The next figure shows a general view of the
technical control panel while full details on each function are provided on the chapter about the technical
service programs.
Display
1 6
Figure 6 - Control panel
Legend: Buttons
1. Directional buttons to scroll through the menus
Messages and parameters
Display: indicates operative messages, warnings 2. “>O<” (patient centering) button: to accept a
and exposure parameters selection / modification
3. “T” (test) button: to cancel a selection /
modification
4. “P” button
5. “M” button
6. “Adult size” button
7. “Bone density” button

SERVICE MANUAL
5. TECHNICAL CHARACTERISTICS
5.1 Technical datasheets
General features
Device type I-Max Touch / I-Max Touch 3D
Manufacturer OWANDY
Croissy-Beaubourg, France
Class I-Max Touch:
Class II B for European Directive for Medical Devices 93/42
Class II for Canadian MDR
Class I with type B applied parts according to IEC 60601-1
Class II according to 21CFR-subchapter J (for 110-120V version)
I-Max Touch 3D:

Class I with type B applied parts according to IEC 60601-1
Operating mode Continuous with adaptive duty cycle
Protection degree IPX0
Rated line voltage 220-240 V~ or
110-120 V~
Line frequency 50/60 Hz
Maximum line current I-Max Touch:
220-240 V version: 7 A at 230V~ 50/60Hz
110-120 V version: 15 A at 115V~ 50/60Hz
I-Max Touch 3D:
220-240 V version: 6.6 A at 230V~ 50/60Hz
110-120 V version: 15 A at 115V~ 50/60Hz
Absorbed power I-Max Touch:
220-240 V version: 1.6 kVA at 230V~ 50/60Hz
I-Max Touch 3D:
Protection fuse (F1) 220-240 V version: 7 A T
110-120 V version: 15 A T
Switching supply protection fuse (F2) 220-240 V version: 1.6 A T
110-120 V version: 3 A T
Generator card protection fuses F1: 10 A F
F2: 5 A HF
F3: 2 A T
Line apparent resistance 0.5 Ω max (220-240 V version)
Line voltage regulation < 3 % at 99 V~ (110-120 V version)
Rated output voltage (kVp) 60 to 86 kVp with 2 kVp steps
Anodic current 6 to 10 mA with 1 mA steps for Pan, TMJ and Sinus
6 to 10 mA with 1 mA steps for Implant (I-Max Touch only)
6 to 12 mA with 1 mA steps for Ceph (up to 76 kVp)
6 to 10 mA with 1 mA steps for Ceph (from 78 kVp to 86 kVp)
Additional filtration Pan sensor cover 0.5 mm Al eq. at 70 kVp (I-Max Touch only)
Additional filter for wide range sensor << 1.2 mm Al eq. at 70 kVp (I-Max Touch 3D only)
cover (for 3D exams)
Additional filtration for PanCeph 0.1 mm Al eq. at 70 kVp
sensor cover

SERVICE MANUAL
Exposure times
Panoramic (Pan) 13.8 s Adult/Child
R/L Emi-panoramic 7.4 s Adult / 7.3 s Child
Reduced dose Panoramic 11.4 s Adult/Child
Improved orthogonality dentition 11.9 s Adult/Child
Frontal dentition 4.4 s Adult/Child
Bitewing 3.2 s Right or Left
6.3 s Right and Left
TMJ mouth closed/open 2.44 s per image for left and right joint in open and closed
condition for a total of 9.7 s
Sinus 9.4 s
Implant I-Max Touch only:
9.2 s for incisives and canines
7.3 s for pre-molars and molars
Volumetric 3D exams I-Max Touch 3D only:
8 s for Dentition and Sinus (20 s rotation)
7.2 s for TMJ Left and TMJ Right (each) (18 s rotation)
Cephalometry (Ceph) Variable exposure time depending on the type of resolution and
size selected; minimum 4.5 s (18x22nR), maximum 15 s
(30x22hR)
Exposure time accuracy ± 10 %
Examination modes
Examination selection  Automatic selection for Adult and Child and 3 bone density
types
 Automatic selection for Adult and 3 bone density types (Implant
mode only)
 Dentition type selection, 3 positions (Panoramic mode only)
 Manual selection
 Collimator with automatic positioning
Panoramic  Standard Panoramic
 Right and left Emi-panoramic
 Reduced dose Panoramic
 Improved orthogonality dentition
 Frontal dentition
 Right or left Bitewing
 Right and left Bitewing
TMJ (Temporo-Mandibular Joint) TMJ mouth closed/open
Sinus Sinus P/A projection
Implant I-Max Touch only:
Automatic selection for Adult and Child, 3 bone density types
Manual selection of the quadrant and the toothnumber
Volumetric 3D exams I-Max Touch 3D only:
Automatic selection for Adult and Child, 3 bone density types
chosen between 4 types of exams: Dentition, TMJ Left, TMJ Right,
Sinus
Cephalometry and Carpus  Normal resolution in Latero-Lateral or Antero-Posterior
projections (different sizes)
 High resolution in Latero-Lateral or Postero-Anterior
projections (different sizes)
 High resolution Carpus exams
 Motorized Soft Tissue Filter

SERVICE MANUAL
Image magnification
Standard Panoramic I-Max Touch: 1:1.23 Adult and Child
I-Max Touch 3D:1:1.28 Adult and Child
TMJ open/close mouth, 4 images I-Max Touch: 1:1.20 (nominal)
I-Max Touch 3D:1:1.25 (nominal)
Sinus I-Max Touch: 1:1.22 (nominal)
I-Max Touch 3D: 1:1.27 (nominal)
Implant I-Max Touch only: 1 : 1.32 (constant)
Ceph 1:1.10 on the sagittal medial plane in LL projection
Tube-head characteristics
Model MRE 05
Manufacturer Villa Sistemi Medicali S.p.A., 20090 Buccinasco (MI), Italia
Type High frequency 200 kHz
(constant potential, ripple 2x inverter frequency: 100kHz)
Maximum tube voltage 86 kVp
kVp accuracy ±8%
Maximum anodic current 12 mA
Anodic current accuracy ± 10 %
Output radiation linearity < 0.2 according to standard IEC 60601-2-7:1998 paragr. 50.102.2
Duty cycle Adaptive duty cycle depending on the exposure parameters: from
1:8 (at 60 kV, 6 mA) up to 1:20 (at 76 kV, 12 mA)
Further reduction for three exposures in close-up sequence: from
1:3.6 (at 60 kV, 6 mA) up to 1:9 (at 76 kV, 12 mA)
Nominal power 1.032 kW (86 kVp - 12 mA - 4 s)
Total filtration 2.5mm Al eq. at 70 kVp
HVL (Half value layer) > 2.0 mm Al eq. at 60 kVp
> 2.7 mm Al eq. at 74 kVp
Transformer insulation Oil bath
Cooling Convection
Leakage radiation at 1 m < 0.5 mGy/h at 86 kVp - 12 mA - 3 s duty cycle 1/16
Tube-head maximum thermal capacity 310 kJ
X-ray tube characteristics

Manufacturer CEI Bologna (Italy)
Type OPX 105
Nominal focus size 0.5 IEC 60336
Inherent filtration 0.5mm Al eq.
Anode tilt 5°
Anode material Tungsten
Nominal maximum voltage 105 kVp
Filament max current 4A
Filament max voltage 8V
Anode thermal capacity 30 kJ

SERVICE MANUAL
Pan sensor
Type CCD
Scintillator screen Cesium iodide (CsI)
Bit depth 14 bit
Resolution 10.4 lp/mm
5.2 lp/mm in binning 2x2
Sensor pixel size 48 µm
96 µm in binning 2x2
Sensitive area (H x L) 146 x 6 mm (8.7 x 0.2")
Number of pixels (H) 1536
PanCeph sensor
Type CCD
Bit depth 14 bit
Resolution 10.4 lp/mm
5.2 lp/mm in binning 2x2
96 µm in binning 2x2 (Pan and Ceph hR)
144 µm in binning 3x3 (Ceph nR)
Sensitive area (H x L) 220 x 6 mm (8.7 x 0.2")
Number of pixels (H) 1536 (Pan and Ceph nR)
2304 (Ceph hR)
NOTE: The number of horizontal pixels (columns that make

up the image) depends on the type of examination selected
and the resolution set.
Wide range sensor (Flat panel)

Type Amorphous silicon
Bit depth 14 bit
254 µm in binning 2x2
Sensitive area (H x L) 130 x 130 mm (5 x 5")
Number of sensor pixels (H x L) 1024 x 1024
512 x 512 in binning 2x2
Voxel dimensions 185 µm
Reconstructed volume (H x Ø) 83 x 93 mm (3.3 x 3.7")
NOTE: The I-Max Touch 3D version without the cephalometric arm uses only the flat
panel sensor for both the 3D volumes and for the panoramic images (narrow beam), while in
the version with the cephalometric arm a second (PanCeph) sensor is used for the Ceph
exams.

SERVICE MANUAL
Laser centering devices

Patient positioning is guaranteed by 2 laser beams that align the sagittal and Frankfurt/Ala trago planes
(please refer to relevant paragraphs for detailed explanation).
Wave length 650 nm ± 10 nm
Divergence < 2.0 mRad
Optical power < 1 mW
Classifications Class 1 laser device according to standard IEC 60825-1:1993 +
A1:1997 + A2:2001
Mechanical features
SID (Source to Image Distance) Pan, I-Max Touch: 50 cm (20”)
TMJ and Sinus I-Max Touch 3D: 52 cm (20.5")
SID (Source to Image Distance) Ceph 165 cm (65")
Telescopic motorized column run 85 cm (33.5")
Maximum total height 245 cm (96.5")
Weight 161 kg (355 lb) standard version
186 kg (410 lb) version with Ceph arm
Column weight 87 kg (192 lb)
Weight of head, rotating arm, tube- 74 kg (163 lb)
head and sensor holder
Ceph arm weight 25 kg (55 lb)
Weight optional free standing base 30 kg (66 lb)
Sensor holder weight (Pan and 2 kg (4.5 lb)
PanCeph sensors)
Working conditions
Minimum dimensions of the room 130 x 120 cm (52" x 47.2") without Ceph arm
(refer to the Service Manual) 145 x 200 cm (57" x 78.7") with Ceph arm
Recommended dimensions of the 130 x 140 cm (51.2" x 55.1") without Ceph arm
room (refer to the Service Manual) 160 x 220 cm (63" x 86.6") with Ceph arm
Maximum working temperature range +10°C to +40°C (+50°F to +104°F)
Relative working humidity (RH) range 30% to 75%
Temperature range for transport and -20°C to +70°C (-4°F to +158°F)
storing
Humidity range for transport and < 95% without condensation
storing
Minimum atmospheric pressure for 630 hPa
transport and storing

SERVICE MANUAL
5.2 Dimensions
5.2.1 Dimensions I-Max Touch
1020 (40,16")
1600 (63,00") ÷ 2450 (96,46")

1755 (69,1")
905 (35,63") ÷
1271 (50,04")
Ø 1040 (40,95")
Ø 1140 (44,88")
with free standing base
Figure 7 – I-Max Touch dimensions, standard version

SERVICE MANUAL
1020 (40,16")
1600 (63,00") ÷ 2450 (96,46")

927 (36,50") ÷ 1777 (69,96")
905 (35,63") ÷ 1755 (69,10")
1271 (50,04")
Ø 1040 (40,95")
Ø 1140 (44,88")
with free standing base
1910 (75,20")
1970 (77,56") with free standing base
Figure 8 – I-Max Touch dimensions, version equipped with cephalometric option

SERVICE MANUAL
5.2.2 Dimensions I-Max Touch 3D

1 0 20 (40,16")
1 6 0 0 (6 3 ,0 0 ") ÷ 24 5 0 (9 6 ,4 6 ")
9 0 5 (3 5 ,63 ") ÷ 17 5 5 (6 9 ,1 0 ")
1 2 71 (50,0 4")
Ø 1 0 4 0 (4 0 ,9 5 ")
Ø 1 1 4 0 (4 4 ,8 8 ")
w ith free standin g b ase
Figure 7 – I-Max Touch 3D dimensions, standard version

SERVICE MANUAL
1 0 20 (40,16")
1 6 0 0 (6 3 ,0 0 ") ÷ 24 5 0 (9 6 ,4 6 ")
9 2 7 (3 6 ,50 ") ÷ 17 7 7 (6 9 ,9 6 ")
9 0 5 (3 5 ,63 ") ÷ 17 5 5 (6 9 ,1 0 ")
1 2 71 (50,0 4")
Ø 1 0 4 0 (4 0 ,9 5 ")
Ø 1 1 4 0 (4 4 ,8 8 ")
w ith free standin g b ase
1 9 1 0 (7 5 ,2 0 ")
197 0 (77 ,56 ") w ith free sta nding ba se
Figure 8 – I-Max Touch 3D dimensions, version equipped with cephalometric option

SERVICE MANUAL
5.3 Loading curve tube and cooling curve anode

"CEI - OPX/105" (0.5 IEC 60336) tube
Load
Anode cooling curve
Tubehead heating and cooling curve
400
350
300
250
E[kJ]
200
150
100
50
0
0 100 200 300 400 500 600
min

SERVICE MANUAL
5.4 Accessories
The I-Max Touch/I-Max Touch 3D comes with the following removable accessories:
Temple clamp centering device
I-Max Touch I-Max Touch 3D
Chin rest for panoramic exams supplied with

biteblocks and removable chin stop (for
edentulous patients)
Reduced height chin rest for panoramic

exams (to be use in case of collision of the
rotation arm with the patients shoulders)
Low chinrest for 2D and 3D Sinus exams
Noserest for 2D TMJ exams
Chinrest for 3D TMJ exams
I-Max Touch 3D
Biteblocks, cephalometry ear centering pins,
Disposable and non-sterilized parts.
head strips for 3D exams, protective bite
Replace after every use.
sleeves
NOTE: These removable parts are considered "type B applied parts" in accordance
with IEC 60601-1 2nd edition. Some of these parts do not carry identification codes due to
their small size. The use of these parts on other devices is not possible as they are parts
designed specifically for the I-Max Touch 3D.

SERVICE MANUAL
5.5 Measurement method technical factors
5.5.1 Invasive method
WARNING: These measurements require the removal of the HF group covers; this
means gaining access to internal parts where high voltage is normally present.
For the measurement of the exposure parameters with the invasive method, please follow the procedure
described further down in this manual.
WARNING: During the panoramic examination the KV and mA values vary according
to a predetermined curve to compensate for the different absorption of the X-rays due to
different anatomical structures. This makes it possible to obtain a good uniformity of the
image contrast. This is done by lowering the chosen value in the initial phase of the
panoramic exam and increased it in the inscissor/canine area to compensate for the denser
cervical spine. The value displayed during the panoramic examination corresponds to the
one selected by the user while the real value can differ; these effects must be considered
when measuring the exposure parameters using a standard diagnostic mode. As an example,
the variation follows this curve:
1 Selected value
2 Real mA value
3 Real KV value
Accuracy declared on the section "Technical data" is in reference of the actual values of kV
and/or mA. The manufacturer guarantees that the accuracy of the loading factors is always in
compliance with the international standard for safety of medical devices IEC 60601-1. In
accordance with IEC 60601-2-7, the maximum deviation (including the correction and
instrument’s accuracy) is less than or equal to ±10% for kV, while for the tube current (mA) it
is less than or equal to ± 15%.
5.5.2 Non-invasive method

The exposure parameters (kV, time and dose) can also be verified using the so called "non-invasive
method".. In this way the exposure parameters can be checked with a non-invasive instrument, please follow
the procedure described further down in this manual.
WARNING: The machine collimator gives a narrow X-ray beam. Measurement by a

non invasive kV meter on a very narrow beam can be difficult and/or unreliable and special
probes with reduced sensitive area must be used. It may result helpful to use a fluorescent
screen to locate the X-ray beam and consequently position the probe of the kV meter.

SERVICE MANUAL
5.6 Technical service programs

Authorised technicians can access the different functional parameters of the unit through dedicated service
programs; these are used for the installation and the maintenance of the unit. Each service program is
protected with a dedicated password; the passwords are explained in detail in the following subchapters.
 Password 92: Configuration of the system.
 Password 112: Fault check.
 Password 118: Test of motors and positioning sensors, setting of the zero offsets of the axes and
collimators.
 Password 124: Definition of the parameters for the cephalometric examination.
WARNING: Changing the settings in the different service programs will affect the
system's functionality; only authorized field engineers should access and modify these
settings.
5.6.1 Accessing technical service menus

The following procedure must be followed to access the service program:
1. Power the unit OFF and ON; the system will wait until the DSPU board answers (about 45 s); in the
meantime the display will show the HW and SW release of the control panel board. Wait until this
message is displayed:
I-MAX TOUCH
RELEASE x.xxx
After a few seconds, this message is displayed:
>TEST<
When this message appears, press the column up and column down keys simultaneously and keep
them pressed; after about 3 seconds this screen and message are displayed:
SERVICE MENU
CONFIGURATION
NOTE: The service menus can be accessed directly but some critical functions are
protected by further passwords.

SERVICE MANUAL
2. Using the right and left arrow keys it is possible to scroll bidirectionally through the list of menus and
select a service program from the following list:
CONFIGURATION
AXIS ALIGNMENT
CEPH SETTINGS
TROUBLESHOOTING
SYSTEM
BURN-IN
SHOW CONFIG
CONFIGURATION
Select the desired service program and press the >O< key to confirm the selection; for each selection
different operations are possible.
NOTE: the SYSTEM and BURN-IN programs are only used during the setup at the
factory; they are protected with special passwords that are not accessible to service
engineers. For this reason, they are not explained in the manual.
5.6.2 Control panel service mode

In all the menus of the service programs these keyboard keys are used:
The "Patient centering" key >0<: is used to confirm a selection or to exit

from a service program and move to a higher level of menus. If some
parameters have been changed in the service program that is being quit,
it will confirm those changes and store the new values for that
configuration area. This operation is generally indicated with a specific
message on the display. The key on-screen or the physical >O< key can
be used.
The "Test" key (T) is used to quit a service program and return to a higher
level of menus. It can also be used to discard changes that were made on
specific parameters. This operation is indicated with a specific message
on the display.
The left and right arrow keys are used to scroll through the different
parameters or menus.
The up and down arrow keys are used to increment or decrease the value
of the selected parameter.
The "P", the "M", the "adult/child" and the "size" keys are special keys that
can be required for specific additional functions as referred to in the some
of the procedures in the following subchapters, such as for instance in the
CEPH SETTINGS menu (password 124).

SERVICE MANUAL
5.6.3 CONFIGURATION menu (password 92)

Select the "CONFIGURATION" menu in the service menu:
SERVICE MENU
CONFIGURATION
Press the "Patient centering" key >0< to display the next message:
SET UP
PASSWORD? 100
Using the up and down arrow keys set the password to "92" and confirm with the "Patient centering" key
>O<; now it is possible to access the following configuration submenus:
LANGUAGE
DATE-TIME SET
DISABLE X-RAYS
DISPL BRIGHTNESS
DISPLAY CONTRAST
LED BRIGHTNESS
KEY CLICK SOUND
KEY CLICK VOLUME
MANAGE PANO OPT.
MANAGE IMPL OPT.
TOOTH STYLE
DIGITAL MODE
COLL SETUP TYPE
COLL. TECHNOLOGY
STF SETUP TYPE
SENSOR HANDLING
COLUMN VERSION
DSPU IP ADDRESS
DSPU NET MASK
QSD IP ADDRESS
QSD NET MASK
X-RAY 3D TIME
X-RAY CAL 3D TIME
ENABLE 3D SENSOR
ENABLE PAN PLUS
SKIP SENSOR RDY
PANO ORDER
LANGUAGE
The selection is confirmed pressing the "Patient centering" key >O<. To exit from any menu use the "Test"
key (T); the values of a submenu will be updated or not by pressing the appropriate button in response to
this message:
UPDATE CHANGES?
>0< = Y, T = N
In both cases, the service menu returns to the higher level of menus.

SERVICE MANUAL
5.6.3.1 Language
In this menu it is possible to change the language of the messages that are displayed on the control panel
(the language of the service menus is always English) to one of the following:
ENGLISH
ITALIANO
FRANCAIS
DEUTSCH
ESPANOL
PORTUGUES
NETHERLAND
TURKCE
ENGLISH
It is possible to change the set value using the up and down arrow keys.
5.6.3.2 Date-time settings

In this submenu, it is possible to adjust the internal Real Time Clock (RTC); this RTC is used to check if the
cooling down time of the tubehead is correct.
NOTE: It will take into account standard timekeeping operations (hour and date
change, leap year calculation, etc.) but will not consider summer time changes (DST).
The RTC clock is set at the factory (Central Europe) date/time during the final test of the equipment; it is the
installer’s responsibility to set the local date/time. Once selected, this message is displayed:
SET DATE & TIME
DATE: DD/MM/YEAR
It is possible to scroll between the date and time set. After confirming the date change pressing the "Patient
centering" key >O<, the display changes as follows:
ADJUST DATE:
D>XX M XX Y XX
The ">" symbol is indicating which parameter is going to be modified; in this case the day, while the month
and year are to be modified if one of these messages is displayed respectively:
ADJUST DATE:
D XX M>XX Y XX
or
ADJUST DATE:
D XX M XX Y>XX
Use the right and left arrow keys to select the day, month or year value; use the up and down arrow keys to
change the value. Accept the modifications by pressing the "Patient centering" key >O<.
Use the right and left arrow keys to change to the time display; this message is displayed:
SET DATE & TIME
TIME: XX:XX:XX
Pressing the "Patient centering" key >O< to confirm the time change; the display changes as follows:
ADJUST TIME:
H>XX M XX S XX
To change the time setting, follow the same procedure as that to change the date setting.

SERVICE MANUAL
5.6.3.3 Disable X-rays

This submenu is used to enable or disable the X-ray emission; this operation is useful when the unit is used
at exhibitions, leaving the unit functioning normally but preventing the emission of X-rays when the X-ray
trigger is pressed. Use the up and down arrow keys to change the value and the “Patient centering” key >O<
to accept the modifications.
NOTE: If the emission is set to OFF a warning message will be displayed just after the
initial message and before the TEST message at power on. The display is cleared by pressing
the "Patient centering" key >O< (5).
5.6.3.4 Display brightness
5.6.3.5 Display contrast
5.6.3.6 LED brightness
5.6.3.7 Key click sound
5.6.3.8 Key click volume
NOTE: The above options are not used on Owandy Radiology units.
5.6.3.9 Manage pan options

This submenu allows the enabling or disabling of panoramic examinations; the programs are only enabled if
the protection key matches the hardware value. In case this option has been already enabled the display will
visualize the stored value, otherwise it will show the default value. In both cases it is possible to change and
set the value according to the protection key that was received:
FFFFFFFFFFFFFFFF
VALUE[0]= FF
The value in the first line has to be set according to the values reported on the document you received with
the unit. The value is expressed in hexadecimal and can be changed in groups of two digits. “VALUE[x]” is
the selected group of digits to be changed, with "x" ranging from 0 to 7 and "FF" being the hexadecimal value
assigned to the specific group. Use the left and right buttons to move into the selected group and set its
value to the one received for that group using the up and down keys. Change all groups until the value in the
first line corresponds to the value on the document of the unit. The auto repeat function for fast changes is
enabled.
5.6.3.10 Manage implant options (I-Max Touch only)

This submenu allows the enabling of the Implant exams; the programs are only enabled if the protection key
matches the hardware value. In case this option has been already enabled the display will visualize the
stored value, otherwise it will show the default value. In both cases, it is possible to change and set the value
according to the protection key that was received:
FFFFFFFFFFFFFFFF
VALUE[0]= FF
The value in the first line has to be set according to the values reported on the document you received with
the unit. Use the same procedure as the one to manage the pan options.

SERVICE MANUAL
5.6.3.11 Tooth style

In this submenu it is possible to select between the European or American toothnumbering systems. After
selecting this submenu the display will show one of these messages depending on the factory setting:
TOOTH STYLE OPT
EUROPEAN STYLE
TOOTH STYLE OPT

AMERICAN STYLE
Use the up and down arrow keys to change the value and the “Patient centering” key >O< to accept the
modifications.
5.6.3.12 Digital mode

In this submenu it is possible to switch the system between a digital or film sensor. Use the up and down
arrow keys to change the value and the “Patient centering” key >O< to accept the modifications.
WARNING: Changing this mode will affect the complete system functionality.
NOTE: This option is not used on Owandy Radiology units.
5.6.3.13 Collimator setup type

In this submenu it is possible to set the collimator type. After selecting this submenu the display will show
one of these messages depending on the factory setting:
COLL SETUP TYPE
CHILD SYSTEM
or
COLL SETUP TYPE
PAN ONLY SYSTEM
or
COLL SETUP TYPE
PAN-CEPH SYSTEM
or
COLL SETUP TYPE
3D SYSTEM
modifications. Select “PAN ONLY SYSTEM" for pan-only units and “PAN-CEPH SYSTEM” for pan prepared
for ceph and pan with ceph units. Select “3D SYSTEM” for 3D units.
WARNING: A wrong setting will cause the "Close cassette to Panoramic" message
to be displayed when a pan only unit is started, or an Error 420 for pan with ceph units, when
the cephalometric exam is selected.

SERVICE MANUAL
5.6.3.14 Collimator technology

In this submenu it is possible to set the primary collimator movement type. After selecting this submenu the
display will show one of these messages depending on the factory setting:
COLL TECHNOLOGY
SCREW
or
COLL TECHNOLOGY
BELT
modifications.
WARNING: This parameter should not be changed unless the collimator movement
mechanism has been changed from a screw-driven assembly to a belt-drive one; the
functionality of the unit can be severely impaired.
5.6.3.15 STF setup type
NOTE: This menu is disabled if the collimator setup type submenu has been set to
“PAN ONLY SYSTEM”. Trying to enter this submenu will generate an E420 error; press the
"Patient centering" key >O< (5) to reset.
In this submenu it is possible to set the Soft Tissue Filter type (STF). After selecting this submenu the
display will show one of these messages depending on the factory setting:
STF SETUP TYPE
3D SYSTEM
or
STF SETUP TYPE
WITHOUT SYSTEM
or
STF SETUP TYPE
PAN-CEPH SYSTEM
modifications. Select “PAN-CEPH SYSTEM” for pan with ceph units. Select “3D SYSTEM” for 3D with ceph
units and “WITHOUT SYSTEM” for pan-only units.
WARNING: A wrong setting can severely impaire the functionality of the unit.

SERVICE MANUAL
5.6.3.16 Sensor handling
NOTE: For pan-only systems changes to this menu do not have any effect on the
This submenu allows for the configuration of the system for 1 mobile sensor or 2 fixed sensors. After the
selection the display will show one of these messages depending on the factory setting:
SENSOR HANDLING
SENSOR IS MOBILE
or
SENSOR HANDLING
SENSOR IS FIXED
modifications. Select "SENSOR IS MOBILE" for a 1 sensor configuration and "SENSOR IS FIXED" for a 2
sensor fixed configuration.
WARNING: Wrong settings in this submenu will display messages during the
operation of the unit that are not consistent with the equipment configuration.
5.6.3.17 Column version

This submenu allows for the configuration of the version of column of the unit. After the selection the display
will show one of these messages depending on the factory setting:
COLUMN VERSION
1.00
or
COLUMN VERSION
1.01
modifications.
WARNING: This parameter should not be changed unless the column has been
changed from one version to another; the functionality of the unit can be severely impaired.
5.6.3.18 DSPU IP address

The DSPU board has its own static IP address that is used for the connection with the external computer.
The default value for the IP address is 192.168.002.215. Use the left and right arrow keys to select the group
to be changed and the up and down arrow keys to change the value of the selected group; set it according to
the values defined by the network manager. Press the “Patient centering” key >O< to accept the
modifications.

SERVICE MANUAL
5.6.3.19 DSPU NET mask

The DSPU board also has a specific subnet mask; the default set value is 255.255.255.000. Change the
value as for the DSPU IP address and set it according to the values defined by the network manager.
5.6.3.20 QSD IP address (I-Max Touch 3D only)

The QSD on the I-Max Touch 3D has its own static IP address that is used for the connection with the
computer. The default value for this IP address is 192.168.002.045. Change the value as for the DSPU IP
address and set it according to the values mentioned above. On an I-Max Touch the display will show IP
address “000.000.000.000”.
5.6.3.21 QSD NET mask (I-Max Touch 3D only)

The QSD also has a specific subnet mask; the default value is 255.255.255.000. Change the value as for the
DSPU IP address and set it according to the values mentioned above. On an I-Max Touch the display will
show subnet mask “000.000.000.000”.
5.6.3.22 X-ray 3D time (I-Max Touch 3D only)

This submenu allows for the configuration of the X-ray pulse emission. After the selection the display will
show this message with the default factory settings:
X-Ray On: 040
X-Ray Off: 060
WARNING: This parameter should not be changed; the functionality of the unit and
the image quality can be severely impaired.
5.6.3.23 X-ray cal 3D time (I-Max Touch 3D only)

This submenu allows for the configuration of the X-ray pulse emission. After the selection the display will
show this message with the default factory settings:
X-Ray On: 020
X-Ray Off: 080
WARNING: This parameter should not be changed; the functionality of the unit and
the image quality can be severely impaired.
5.6.3.24 Enable 3D Sensor

In this submenu it is possible to enable the use of the 3D sensor. Use the up and down arrow keys to change
the value and the “Patient centering” key >O< to accept the modifications.This parameter has to be set to
"ON" for the I-Max Touch 3D unit and to “OFF” for the I-Max Touch unit.

SERVICE MANUAL
5.6.3.25 Enable Pan Plus

In this submenu it is possible to increase the panoramic spine compensation. After selecting this submenu
the display will show one of these messages depending on the factory setting:
ENABLE PAN PLUS
PAN PLUS IS ON
or
ENABLE PAN PLUS
PAN PLUS IS OFF
modifications.
5.6.3.26 Skip sensor ready

In this submenu it is possible to deactivate the controls made by the unit before image acquisition for testing.
The default value is set to “OFF”.
WARNING: This parameter should not be changed; the functionality of the unit is
compromised if set to “ON”.
5.6.3.27 Pan order

In this submenu it is possible to change the type of panoramic curve used for the standard panoramic, right
panoramic, left panoramic and reduced dose panoramic exams. After selecting this submenu the display will
show one of these messages depending on the factory setting:
PANO ORDER
EVO
or
PANO ORDER
STANDARD + EVO
or
PANO ORDER
EVO + STANDARD
or
PANO ORDER
STANDARD
modifications. Select “STANDARD” to use the standard panoramic curve for the standard panoramic, right
panoramic, left panoramic and reduced dose panoramic exams; select “EVO” to use the alternative
panoramic curve for these 4 exams.

SERVICE MANUAL
5.6.4 AXIS ALIGNMENT menu (password 118)

Select the "AXIS ALIGNMENT" program in the service menu using the left and right arrow keys to change
the message to:
SERVICE MENU
AXIS ALIGNMENT
SET UP
PASSWORD? 100
>O<. Before entering a submenu the system centering functions are performed; those operations can be
interrupted, if needed, by pressing the "Patient centering" key >O< again.
NOTE: The centering operations must only be interrupted in case those functions are
used to check some hardware faults. If the system needs to be centered, the centering
operations must be fully completed before using the submenus.
Once the operation is finished (or interrupted) it is possible to access the following configuration submenus:
ROTATION ZERO
Y AXIS ZERO
Y AXIS ZERO EVO
Y AXIS ZERO BW
CASSETTE ZERO
PR. COLL. PAN
PR COLL. 3D
ROTATION ZERO
this message:
UPDATE CHANGES?
>0< = Y, T = N
WARNING: Changes to one or more offset values affect the system’s functionality;
take care not to alter those values if it is not needed. Normally only the replacement of faulty
parts (motors, belts, zero optical sensors, etc.) will require any change of these settings.
5.6.4.1 Rotation zero

In this submenu it is possible to set the offset of the rotation axis with the correct starting value of the
emission. Once the "Patient centering" key >O< is pressed this message is displayed:
T ZERO [YY] a
ZERO OFFS ±xxxxx
Where:
 "YY" is the stepper motor speed that can be changed using the up and down arrow keys.
 "a" is the status of the zero optical barrier; 1 means engaged (barrier interrupted), 0 disengaged.
 "xxxx" is the current value of the offset that can be changed with the left and right arrow keys, the
value can be negative or positive.
Press the “T” key to accept or cancel the modifications.

SERVICE MANUAL
5.6.4.2 Y Axis zero

This function allows the setting of the offset of the Y axis, the motion along the mid-sagittal plane of the
patient, in order to set the correct position of the focal through of the standard panoramic exams (with the
exception of the alternative pan curve and the bitewing exams). Once the "Patient centering" key >O< is
pressed this message is displayed:
Y ZERO [YY] a
ZERO OFFS ±xxxxx
Where:
5.6.4.3 Y Axis zero evo (alternative curve)

patient, in order to set the correct position of the focal through of only the alternative (evo) curve exams.
Once the "Patient centering" key >O< is pressed this message is displayed:
Y ZERO [YY] a
ZERO OFFS ±xxxxx
Where:
5.6.4.4 Y Axis zero bitewing

patient, in order to set the correct position of the focal through of only the bitwing pan exams. Once the
"Patient centering" key >O< is pressed this message is displayed:
Y ZERO [YY] a
OF: ±xxxxx ±zzzz
Where:
 “zzzz” is the current value of the offset that can be changed with the left and right arrow keys, the

SERVICE MANUAL
5.6.4.5 Cassette zero
WARNING: This function is not active in the digital mode; if selected it will generate
an E420 error message.
5.6.4.6 Primary collimator Pan
WARNING: In this submenu the X-ray emission is enabled, it starts when the X-ray
trigger is pressed; care must be taken when performing this intervention.
This function allows centering the offsets of the linear slit collimator. Once the "Patient centering" key >O< is
PCC ZERO [YY] a
ZERO OFS ±xxxxxx
Where:
This function is used to check the beam alignment; the emission is started by pressing the X-ray trigger and
the exposure parameters can be set by pressing the "P" key; when it has been pressed use the right and left
arrow keys to change the value. Press the “T” key to accept or cancel the modifications.
NOTE: The position of the primary slit collimator is set to the correct value during the
testing procedure at manufacture; changes to the stored value must be done only in case of:
 Replacement of one part of the linear slit collimator (motor, zero barrier sensor, etc.);
in this case the beam must be aligned to the sensor entrance acting on the offset
value.
 Replacement of a defective tubehead; in this case the beam must be aligned by
moving the tubehead and leaving the offset value unchanged.
5.6.4.7 Primary collimator 3D (I-Max Touch 3D only)

Set this parameter with the same value used to set the "Primary collimator PAN".
WARNING: This function is not active on an I-Max Touch; if selected it will generate
an E420 error message.

SERVICE MANUAL
5.6.5 CEPH SETTINGS menu (password 124)

Select the "CEPH SETTINGS" program in the service menu using the left and right arrow keys to change the
message to:
SERVICE MENU
CEPH SETTINGS
SET UP
PASSWORD? 100
>O<. The system will begin the sequence to align the X-ray beam to the Ceph arm. The functions contained
in this menu are useful to enable the ceph examination and to perform all the operations to center the ceph
assembly. Once the zeroing is completed, this message is visualized:
DIGITAL CEPH
ENABLE SENSOR
It is now possible to access the following list of submenus
ENABLE SENSOR
ROTATION OFFSET
CEPH S.COL. ZERO
STF ZERO OFFSET
CEPH MEAS. UNIT
Y OFFSET
LINING UP TEST
CEPH SENSOR ZERO
DIGITAL CEPH HD
SENS EXTRA-RUN
ENABLE SENSOR
this message:
UPDATE CHANGES?
>0< = Y, T = N
5.6.5.1 Enable sensor

This submenu is used to enable or disable the digital ceph examination. After the selection the display will
show one of these messages depending on the factory setting:
DIGITAL CEPH
CEPH IS ENABLED
DIGITAL CEPH
CEPH IS DISABLED
It is possible to change the set value using the up and down arrow keys. Pressing the "T" key will quit the
menu and the disabled/enabled status is temporarily stored in the volatile memory.

SERVICE MANUAL
5.6.5.2 Rotation offset

In this submenu it is possible to set the offset of the rotation axis with the correct starting value of the
emission. Once the "Patient centering" key >O< is pressed this message is displayed:
T ZERO [YY] a
ZERO OFFS ±xxxxx
Where:
 "xxxx" is the current value of the offset that can be changed with the left and right arrow keys keys
the value can be negative or positive.
5.6.5.3 Ceph secondary collimator zero

This submenu allows for the adjustment of the zero offset of the secondary collimator (the collimator that is
used to limit the X-ray beam before it reaches the patient on the ceph arm). Once the "Patient centering" key
>O< is pressed this message is displayed:
C ZERO [YY] abcd
ZERO OFFS ±xxxxx
Where:
 "xxxx" is the actual zero offset value that can be changed with the left and right arrow keys, the value
can be negative or positive.
 "abcd" represents the status of the various optical barrier sensors; "a" is the secondary collimator
value, that is 0 when not engaged and 1 when engaged.
5.6.5.4 STF zero offset

This program is used to adjust the offset of the motorized Soft Tissue Filter. Once the "Patient centering" key
>O< is pressed this message is displayed:
ST ZERO [YY] a
ZERO OFS ±xxxxxx
Where:
5.6.5.5 Ceph measurement unit

In this submenu it is possible to change the measurement unit used for the ceph. After selecting this
submenu the display will show one of these messages depending on the factory setting:
CEPH MEAS. UNIT
METER
or
CEPH MEAS. UNIT
INCHES
Use the up and down arrow keys to change the value and the “T” key >O< to accept the modifications.

SERVICE MANUAL
5.6.5.6 Y Offset
WARNING: Do NOT modify this parameter: functionality can be severely impaired.
This function allows the settting of the offset of the Y axis, the motion along the mid-sagittal plane of the
patient, to center the X-ray beam on the ceph sensor. Once the "Patient centering" key >O< is pressed this
Y ZERO [YY] a
ZERO OFFS ±xxxxx
Where:
5.6.5.7 Lining up test

This submenu is no longer used.
5.6.5.8 Ceph sensor zero

This submenu allows for the adjustment of the zero offset of the digital sensor. Once the "Patient centering"
key >O< is pressed this message is displayed:
s ZERO [YY] abcd
ZERO OFFS ±xxxxx
Where:
 "xxxx" is the actual zero offset value that can be changed with the left and right arrow keys, the value
can be negative or positive.
 "abcd" represents the status of the various optical barrier sensors; "b" is the zero of the digital
sensor, that is 0 when not engaged and 1 when engaged.
5.6.5.9 Digital ceph HD

In this submenu it is possible to enable or disable the high resolution mode for the digital ceph exams. After
selecting this submenu the display will show one of these messages depending on the factory setting:
DIGITAL CEPH HD
HD IS ENABLED
or
DIGITAL CEPH HD
HD IS DISABLED
Use the up and down arrow keys to change the value and the “T” key >O< to accept the modifications. Set
the value to “HS IS ENABLED”.
WARNING: A wrong setting can impaire the functionality of the system.

SERVICE MANUAL
5.6.5.10 Sensor extra-run

This submenu allows for the adjustment of the start position offset of the ceph exams in Latero-Lateral (LL)
mode. Once the "Patient centering" key >O< is pressed this message is displayed:
E ZERO [YY] a
ZERO OFFS ±xxxxx
Where:
 "xxxx" is the current value of the offset that can be changed with the left and right arrow keys keys
the value can be negative or positive.
NOTE: The acquisition start position offset is set to the correct value during the final
tests at the factory; changes to the stored value must be done only when ceph exams are to
be performed on adult patients.
5.6.6 TROUBLESHOOTING menu (password 112)

Select the "TROUBLESHOOTING" program in the service menu using the left and right arrow keys to
change the message to:
SERVICE MENU
TROUBLESHOOTING
SET UP
PASSWORD? 100
>O<. It is now possible to access the following list of submenus
TEST COLUMN
TEST INPUT PORTS
TEST SENS. CLOCK
PRE-HEATING TIME
PREHEATING LEVEL
PAN RX EMISSION
CEPH RX EMISSION
AUTO-CALIBRATION
I2C BUS TEST
TEST COLUMN
key (T).

SERVICE MANUAL
5.6.6.1 Test column

This function is used to verify the functionality of the column up/down end run microswitches. Once the
"Patient centering" key >O< is pressed this message is displayed:
COLUMN TEST
IDLE abcde
Using the column up and down keys check that the second line displays:
 ”MOVING UP 10100” when the column is moving up
 ”MOVING DN 11000” when the column is moving down
Press the “T” key to exit this submenu.
5.6.6.2 Test input ports

This function is used to carry out low level diagnostics of the various input signals of CPU board A5. It may
be used for example to verify the end run limit switches without necessarily moving the axes but by manually
activating the optical sensor or microswitches. Once the "Patient centering" key >O< is pressed this
TEST INPUT PORTS
Ry 76543210
Where:
 Ry = Selected port code (R4, R5, R6, R7) using the left and right arrow keys.
 76543210 = Logic status of the port inputs.

SERVICE MANUAL
NOTE: This table describes the correspondence between the figures that are
displayed and the corresponding input signal. The digits are numbered from "7" to "0". "7" is
the character furthest to the left on the display while "0" corresponds to the character
furthest to the right.
Microswitch/
Port Bit Association Logic status
Optical sensor
R4 7 Not used -
6 Not used -
0 for analog
5 DSPU board initialization
1 for digital
1
4 Motor +5V power supply
0=alarm status
3 Column CPU board A1 initialization 1
2 Generator board A10 initialization 1
1 Not used -
0 Not used -
R5 7 (*) Primary collimator position optical sensor B8 0
6 (**) Soft tissue filter 0 position B8 1
5 Not used -
4 Not used -
3 Not used -
2 (**) Digital sensor ready 0
1 Not used -
0 Not used -
R6 7 (*) Panoramic cassette start position B5 1
6 (*) Panoramic cassette end position B4 1
5 (*) Cephalometric cassette present S10 0
4 (*) Panoramic cassette present S9 0
3 Cassette / sensor holder in ceph position B7 1
2 Cassette / sensor holder in pan position B6 1
1 Remote control X-ray trigger X71-1 / X71-2 1
0 X-ray trigger on column S8 1
R7 7 Not used 1
6 (**) Ceph sensor holder start position B11 1
5 Not used 1
4 (**) Ceph secondary collimator start position B10 1
3 (**) Primary slit collimator 0 position B9 1
2 Y axis start position B1 1
1 Not used -
0 Rotation arm 0 position B3 1
(*) Functionality only available on analog version
(**) Functionality only available on digital version
NOTE: The logic status of these signals depends on the physical position of the
relevant optical sensor / microswitch with respect to the "0" position.

SERVICE MANUAL
5.6.6.3 Test sensor clock
WARNING: Do NOT modify this parameter; functionality can be severely impaired.
This submenu allows for the activation and deactivation of the sensor clock using the left and right arrow
keys. Press the “T” key to exit this submenu.
5.6.6.4 Pre-heating time
In this submenu it is possible to set the tubehead pre-heating time. Once the "Patient centering" key >O< is
PRE-HEATING TIME
VALUE = 2000
It is possible to change the set value using the up and down arrow keys. Press the “T” key to exit this
submenu.
5.6.6.5 Preheating level
In this submenu it is possible to set the tubehead pre-heating values. The value must be set according to the
data reported on the "Equipment parameters table" in this manual. Once the "Patient centering" key >O< is
IDLE FIL LEVEL
LEVEL = 30
Pressing the right arrow key displays the next message:
FIL LEVEL @ XXmA
LEVEL = YYY
Where:
 "XX" is the tubehead filament current value that can be changed using the left and right arrow keys.
 "YYY" is the tubehead pre-heating value that can be changed with the up and down arrow keys.

SERVICE MANUAL
5.6.6.6 Pan RX emission
5.6.6.7 Ceph RX emission

These submenus are used to test the X-ray emission excluding all the interlocks that are active during an
examination. It is used to test the function of the X-ray generator and tubehead assembly. Once the "Patient
centering" key >O< is pressed this message is displayed:
72kV 06mA 1.00s
X-RAY PARAMETERS
WARNING: In this submenu the X-ray emission is enabled, it starts when the X-ray
trigger is pressed; care must be taken when performing this intervention.
Pressing the "P" key it is possible to choose a different combination of parameters. Once pressed, the
display will show:
>72kV 06mA 1.00s
Where the symbol ">" is showing the parameter to be changed; in this case the kV. To move to the "mA" and
exposure time parameters, press the "P" key once or twice again. The up and down arrow keys will change
the selected parameter. Pressing the X-ray trigger will start the X-ray emission. Press the “T” key to exit this
submenu.
5.6.6.8 Auto-calibration
In this submenu it is possible to set different calibration parameters. Press the “T” key to exit this submenu.
5.6.6.9 I2C bus test
In this submenu it is possible to set test the I2C bus. Press the “T” key to exit this submenu.
5.6.7 SYSTEM menu
5.6.8 BURN-IN menu

Both these submenus are only used for factory settings and testing; they are not available for field service.
Access to these submenus is protected by a special password to avoid the risk of dangerous operations.

SERVICE MANUAL
5.6.9 SHOW CONFIGURATION menu

This submenu allows for the display of all parameters with their own set values; there is no possibility to
change the parameters. This submenu is useful to note the condition of the machine on a paper sheet. Its
usage is suggested at the end of an installation to review and record the parameters. Use the right and left
arrow keys to view all the different parameters. Press the “T” key to exit this menu.
NOTE: The last value that is displayed value is the "Hardware Protection Key code";
this is an alternate method to view it.
5.6.10 Touch screen calibration

To calibrate the touch screen of the control panel press simultaneously the “Patient centering” key >O< and
the “Laser centering device” key (12) when in setup mode. The screen is cleared and the user is prompted to
touch 9 points on the screen successively. Please use a stylus to touch each point as precisely as possible.
After the last point has been touched the screen reverts back to the setup display.

SERVICE MANUAL
6. PRE-INSTALLATION
The instructions of this and the following chapter guarantee a correct installation and will ensure that the I-
Max Touch/I-Max Touch 3D will function correctly. The supplier can provide the assistance and the
necessary technical advice for pre-installation, while all masonry work and the pre-installation phase are at
the customer’s charge and must be performed complying with the indications given below. The requirements
for a correct installation of the unit are:
 Minimum height of the room: 2.5 m (8.20 ft) and a surface area that varies according to the
configuration of the unit to be installed (see diagram further down).
 A certain distance from heating devices.
 The entries to the room must have a minimum width of 80 cm (31.50") to be able to enter the unit in
the room.
WARNING: In its standard version the unit must be attached to the wall with the two
brackets supplied with the unit. Each dowel must support a maximum extraction force of 120
kg (264 lbs). Depending on the type of wall use these fixing dowels:
 Full or concrete bricks: screw anchors (provided with the installation kit) in cast iron
M6 or WURTH chemical screws (not provided).
 Wood mountings: self-threading screws (not provided).
 Hollow bricks: chemical dowels (not provided).
A special floor mount (feet) option is available; in this case the equipment MUST be attached
to the floor. The manufacturer is not responsible for any installations that do not comply with
the specifications stated above.
6.1 Electrical setup
220V unit 110V unit

Single-phase grounding supply 220-240 V ~ 110-120V~
Frequency 50/60 Hz 50/60Hz
I-Max Touch: 1.6 kVA (at 230 V)
Power consumption 1.7 kVA (at 115V)
I-Max Touch 3D: 1.5 kVA (at 230 V)
I-Max Touch: 7 A (at 230 V)
Current consumption 15 A (at 115V)
I-Max Touch 3D: 6.6 A (at 230 V)
Apparent line resistance 0.5 Ω max
Line voltage regulation < 3 % at 99 V~
NOTE: The device is supplied as a unit to be installed permanently. Please DO NOT

connect the unit to the power outlet using a normal socket to avoid compromising the
electrical safety.
The unit must be connected to a differential magneto-thermal switch to separate the unit from the electrical
supply. This switch must comply with the electrical regulations in force in the country of installation. The
supply conductors must have a section of 1.5mm2 (16 AWG). The general grounding must comply with the
rules in force; if the grounding is of bad quality it could be dangerous for the operator’s safety and could
cause a malfunction of the electrical devices.

SERVICE MANUAL
NOTE: The electrical connection must be done on the terminal board X0 (see
operation circuit diagram at the end of the manual).
NOTE: The unit provides connectors for the control and warning devices to be
mounted at the entrance of the X-ray room:
 Remote X-rays button: "Dead man switch" type remote control that allows launching
the exam at a distance; the operator can stand outside the X-ray emission area. This
button must be suitable to prevent unwanted emission. The standard X-ray trigger
supplied with the unit matches the above characteristics.
 READY light: Green light (24V 40W max.); it signals that the unit is ready to perform
an exam (contact N.O.).
 X-RAYS light: Yellow light (24V 40 W max.); it signals that entry in the X-ray room is
forbidden because an exposure is underway (contact N.O.).
WARNING: It is the installer’s responsibility to check the characteristics of the

remote X-ray trigger.
NOTE: The unit only provides closing contacts for the functions mentioned above.
Power voltages for the relevant devices have to be provided from outside, making sure not to
exceed the indicated ratings.
To connect all control and warning devices it is advisable to use 6 wires with a 0.5 mm² section as a
minimum.

SERVICE MANUAL
6.2 Packaging
The I-Max Touch/I-Max Touch 3D with or without cephalometric option is shipped in two cardboard boxes.
Weight
Contents Dimensions
Net Gross
- Unit head with rotation arm including the
80 kg 90 kg
tubehead and sensor connector 120 x 80 x 67 cm
(176 lbs) (198 lbs)
- Covers
- Column including the touch screen
- Covers
145 x 67 x 87 cm 85 kg 95 kg
- Digital sensor holder
(187 lbs) (209 lbs)
- Accessories
Or, if ordered with a cephalometric arm:

162 x 72 x 115 cm 130 kg 145 kg
- Column including the touch screen
(286 lbs) (319 lbs)
- Digital sensor holder
+
- Cephalometric arm
37 x 22 x 15 cm 1kg 1 kg
- Covers
(additional box) (2 lbs) (2 lbs)
- Accessories
NOTE: All boxes are equipped with shock detectors; at reception and before opening
the boxes verify that those sensors have not been activated.
WARNING: Owandy will not bear any responsibility for damages and costs caused
to the equipment due to an improper unpacking procedure.

SERVICE MANUAL
6.3 Space requirements
6.3.1 Standard version without Ceph option
Figure 10
(*) A = minimum 600 mm (23.6"), recommended 800 mm (31.5") for service purpose

SERVICE MANUAL
6.3.2 Version with Ceph option
Figure 11
(*) A = 600 mm (23.6") minimum, 800 mm (31.5") recommended for service purpose
(**) B = 1460 mm (57.52") minimum front space, 1610 mm (63.39") recommended frontal space for service
purpose

SERVICE MANUAL
6.4 Computer requirements
6.4.1 I-Max Touch computer requirements

The I-Max Touch must be connected to a dedicated computer or to the existing practice network for the
acquisition of the panoramic images. When it is connected to the existing network of the practice any
computer installed with the drivers of the unit will be able to make an acquisition and display the image from
the unit.
The acquisition computer(s) (not provided with the unit) must match the following minimal configuration:
Minimum configuration Recommended configuration
Operating system: Windows XP SP2 or 7 Windows 7
32 or 64 bits 64 bits
Processor: Pentium4 2 GHz Core 2 Duo 3 GHz or higher
Memory: 2 GB 4 GB
Speed network connection: 100 Mbit 100 Mbit
6.4.1.1 I-Max Touch network configuration

The unit must be connected using an Ethernet network cable with these specifications: Cat 5e, 5+ or 6. It can
be connected directly to the network port of a computer or to a network switch/hub.
NOTE: On windows 7 and 8 the UAC (User Account Control) should be deactivated.
6.4.2 I-Max Touch 3D computer requirements

The I-Max Touch 3D must be connected to a dedicated computer for the acquisition and reconstruction of
the panoramic images and 3D volumes. You cannot connect the unit directly to a computer network. Each I-
Max Touch 3D is provided with an Intel Pro 1000 gigabit PCI express network board with two network ports,
that must absolutely be used for the connection between computer and 3D unit. To be able to share the
acquired images and volumes you must connect the dedicated computer through the integrated network port
(of the motherboard) to the computer network of the practice. If one or more functions described below are
combined on a single computer, combine the specifications of those different functions.
6.4.2.1 Configuration dedicated acquisition and reconstruction computer

The dedicated acquisition computer (not provided with the unit) must match the following minimal
configuration:
Processor: Core i7 (4 core) Core i7 (4 core 8 threads)
2.6 GHz 3 GHz or higher
Memory: 4 GB 16 GB
Graphics board: nVidia Quadro 512 MB nVidia Quadro 1 GB or higher
Main drive: SATA hard disk SATA SSD (*)
Speed network connection: 1 Gbit 1 Gbit
Other: Slot for PCI-Express card for Ethernet 1 Gbit board (**)
(*) Use the SSD for the system and programs disk, long-term data storage should be made on a standard
hard disk. (**) Ethernet board provided with the 3D unit.

SERVICE MANUAL
6.4.2.2 Configuration visualisation computer

The computers connected to the network and that will serve for the visualization of the panoramic images
and 3D volumes must match the following minimal configuration:
Processor: Core 2 Duo 3 GHz Core i7 (4 core) 3 GHz or higher
Memory: 4 GB 8 GB
Graphics board: nVidia Quadro 512 MB nVidia Quadro 1 GB or higher
6.4.2.3 Configuration storage computer

The computer where the acquired panoramic images and 3D volumes will be stored must match the
following minimal configuration:
Processor: Core 2 Duo 3 GHz Core i7 (4 core) 3 GHz or higher
Memory: 4 GB 8 GB
Hard disk space data: 2 TB 4 TB
6.4.2.4 Network configuration

An Intel Pro 1000 Gigabit network board with two network ports is provided with the I-Max Touch 3D unit to
connect it to the dedicated computer; it must be connected using the network cable provided with the unit or
an Ethernet cable with similar specifications (Cat 5e, 5+ or 6).
It is strongly recommended to install the QuickVision patient and image database on a workstation that is
different from the workstation connected to the 3D unit (e.g. on the server for the practice management
software data) and to use a 1Gbit network (switch/hub and cables) to optimize the transfer times of the files
and to facilitate the backup of the data.
NOTE: It is strongly recommended to to use a 1Gbit network to optimize the transfer

times of the files and to install the database from the imaging software on a workstation that
is different from the workstation connected to the 3D unit (e.g. on the server for the practice
management software data); it also facilitates the backup of the patient data.
NOTE: It is recommended to deactivate the automatic power management of the

network cards in the device manager.
NOTE: On windows 7 and 8 the UAC (User Account Control) should be deactivated.

SERVICE MANUAL
7. INSTALLATION
NOTE: The unit is shipped pre-mounted in groups; it is contained in 2 cardboard

boxes mounted on wooden pallets. The mechanical mounting consists exclusively in
assembling these groups. Most of the preset adjustments have been carried out in the
factory. Two technicians will be necessary to perform some of the procedures; the phases
requiring the intervention of two persons are identified in the different chapters.
7.1 Preparation wall
NOTE: This paragraph is only applicable to the wall mounted version.
NOTE: The unit has been designed for wall attachment with two brackets, each of
which requires to be fixed by dowels. In order to mark the right position of the brackets, it is
necessary to use the dimenions indicated in the figure below. The vertical alignment of the
central holes and the perpendicularity with the floor is very important; it is necessary to use a
plumb.
1. Mark the wall with a centre punch at the level of the fixing holes; drill holes in the wall according to the
type of dowels to be used (see previous chapter).
70.5 70.5
(2.76") (2.76")
1040 (40.95")
99 99
(3,9") (3,9")
(4.5")
114
Figure 12

SERVICE MANUAL
7.2 Column mounting

The column is shipped in a cardboard box containing the column itself, the patient support arm and the
control panel. All those parts are positioned on a wooden pallet using foam supports. If the unit is equipped
with a ceph arm, it will be packaged inside the same box as the column.
7.2.1 Unpacking column / ceph arm

1. On both sides remove the screws at the top of the cardboard box.
2. Open the upper side of the box. If the unit is equipped with a ceph arm remove the carpus plate placed
at the side of the ceph head.

SERVICE MANUAL
3. Remove the wooden transversal support frame at the bottom end of the column.
4. Lift and remove the cardboard box to expose the column and ceph arm.

SERVICE MANUAL
5. Remove the other wooden frames and the box containing the accessories and covers.
6. If the unit is equipped with a ceph arm remove the ceph arm using the special grip.

SERVICE MANUAL
Position the ceph arm on one of the wooden with the ceph head resting on one of the polyethylene foam
blocks.
7. Remove the polyethylene foam blocks from the top of the column and the ceph covers located at the
bottom of the column.
8. Remove the column following the sequence shown in the images below. Move the bottom of the column
about 30 cm over the side of the wooden pallet.
About 30 cm

SERVICE MANUAL
Lift the column’s top part until the column stands vertically on the floor next to the wooden pallet.
If the unit is freestanding and is equipped with feet, remove the 2 feet from the pallet.
7.2.2 Mounting the column
NOTE: This procedure is only valid for the wall-mounted standard version.
1. Mount lower fixing plate "D" on the column base and mount upper fixing plate "E" on the column.
2. Insert the external back cover on upper fixing plates "E" without fixing it; you will fix it at the end of the
mechanical and electrical installation.
3. Mount upper wall bracket "C" on fixing plates "E" without tightening the screws.
4. Position the column close to the wall.
5. Fix upper wall bracket "C" to the wall, then tighten the screws between upper fixing plates "E" and wall
bracket "C".
6. Fix lower fixing plate "D" to the wall, without tightening the screws.
7. Verify the parallelism between the column and the wall by positioning a spirit level on the chin rest
support. In order to correct the position it is possible to insert some spacers (provided with the column)
between the lower bracket and the wall. Once the right position is reached, tighten the screws.
8. Acting on the feet grub screws, adjust them in order to level the feet on the floor. When finished, cover
the grub screws with the provided plastic cups.

SERVICE MANUAL
Upper fixing plates

"E"
Retaining bracket
"B"
Screws "F"
Upper wall bracket

"C"
Spacers
Lower fixing plate

"D"
Figure 14
To easily reach the back side of the column whilst keeping it attached to the wall, remove the fixing screws
located on the back side of the column base and remove the two "F" screws from upper bracket "C", then
rotate the column.
NOTE: The unit is equipped with a switch (S2) which allows the user to lower or raise
column for servicing; it is located on the lower back side of the column and is protected by a
small metallic cover.

SERVICE MANUAL
NOTE: The unit is shipped with the column pre-set at the minimum height. If the room
height allows for a higher position it is possible to increase the stroke of the column by
adjusting the reference cams located inside the column, close to the end-run microswitch
plate. Remove the microswitch plate and lift the column in order to access the reference cam
holes.
7.3 Mounting of the head (rotating arm assembly)
7.3.1 Unpacking the head

1. Open the box and remove the top cover, the movable digital sensor (if provided) and the headrest.
NOTE: It is very important to position the foam blocks as described below, to prevent
the head from falling on the ground.
2. Place the polyethylene and polystyrene foam blocks as pictured below to support the head when the box
is tilted over. Empty the corner below the back of the head and position a polyethylene foam block at the
bottom of the box. Place the polystyrene foam block on top.

SERVICE MANUAL
Lock both foam blocks in place by inserting another polyethylene foam block in the corner.
3. Close the box and slide it off the pallet. Tilt it over so it rests on its side.
4. Cut the box along the edges and open it. Remove the polyethylene foam blocks protecting the head.

SERVICE MANUAL
The head should be supported by the handles mounted on the generator and by the foam blocks under the
rear of the head.
7.3.2 Mounting the head

1. Lift the head using the handles mounted at the top of the head and on the fenerator. and m Move it close
to the column sideways to avoid contact between the digital sensor holder and the chin support.

SERVICE MANUAL
2. Position the rotating arm on the column inserting it in retaining bracket "B" at the back of the column.
While one person keeps it in position the other attaches the two backside "A" screws to the column
without tightening them.
Retaining bracket
Figure 16
3. Remove the two posterior screws fixing the CPU board support plate to the head of the unit and lift it up
at about 75° then tighten screws "A" to firmly lock the head of the unit to the top of the column.
B C A
Retaining bracket
Figure 17
4. Insert reference pins "B" in the rotating arm and column using a hammer then insert the remaining two
"C" screws and tighten all the fixing screws.

SERVICE MANUAL
5. Remove all the handling brackets on the head and rotate the rotating arm about 90° in clockwise
direction in order to easily reach the screws of the tubehead covers.
6. Remove the tubehead cover then remove the two "D" spacers and fixing bracket "E".
Spacers "D"
Lower fixing
bracket "E"
Figure 18
7. Open the sensor holder and mount the lower cover of the rotating arm.
NOTE: In case of a single sensor or a ceph upgradable version it is necessary to

remove the internal covers of the sensor holder to be able to mount the lower cover of the
rotating arm.
Figure 19

SERVICE MANUAL
8. Mount the temple support group by positioning the notch on the group to the front of the unit, sliding it on
the shaft attachment and rotating it clockwise until it is locked. This operation is identical for the temple
support group of the I-Max Touch and the I-Max Touch 3D.
Temple support shaft
Figure 20
9. Insert the cables coming from the column through the holes left and right in the back of the column and
the head of the unit. Lower the CPU board support plate and screw it back in place. Connect the column
cables to the corresponding connectors on the different boards checking the labels on the cable
extremities and next to the connectors.
NOTE: To access the CPU board connectors on the 110-120V version, it is necessary
to remove the metallic cover. After making the connections, position the cables in the
relevant location and remount the cover.
10. Remove the transportation strap that locks the primary collimator and make sure the collimator is
positioned in front of the X-ray output window of the tube assembly before mounting the tube cover.
7.4 Mounting of ceph arm (optional)

The ceph arm can be installed on the machine both during the first installation and later as an update of the
unit. In case the unit is sold already equipped with the ceph arm, the centering of the X-ray beam and the
sensor will be quick as the arm is already adjusted and locked in the factory. If the ceph arm is provided later
(unit upgrade), the unit is already pre-set to accept it but the centering of the X-ray beam and the sensor
must be performed in the field.

SERVICE MANUAL
The ceph device upgrade is shipped with the column and is already pre-assembled in a single piece
composed of these parts:
 Ceph arm including the handle for installation
 Skull clamp and ear centering device
 Arm covers
 Sensor holder
If the ceph arm still needs to be unpacked, please refer to the subchapter about the unpacking of the column
and the ceph arm above.
Handling zone
Red handle
Figure 21
NOTE: Do not remove the handle before the complete installation of the ceph arm on
the column.
1. Remove the column rotation fixing screw located on the back side of the column base of the unit and
remove the two "F" screws (see previous subchapter) from upper bracket "C".
2. Rotate the column in a clockwise direction to be able to reach the back side of the column.
3. Detach the attachment box from the end of the ceph arm (separate the base plate from the cover plate)
and attach the ceph base plate to the back of the column using the reference pins and screws.
Reference pin
Reference pin
Figure 22

SERVICE MANUAL
4. Screw the cover plate on the ceph base plate on the back of the column without tightening the screws;
the cover plate should be able to move freely over the screws.
5. Lift the ceph arm with the red handle and the handling zone and remove it from the package.
6. Position the ceph arm near the column and slide the end of the arm between the ceph base plate and
the cover plate; the arm should be pushed in until it touches the lateral side of the base plate. Attach the
ceph arm firmly to the column by thightening the screws of the cover plate. Make sure not to damage the
cables of the ceph arm when inserting the arm in the ceph base.
7. Insert the cables through the hole between the column and the head of the unit then connect the ceph
cables to the corresponding connectors on the different boards checking the labels on the cable
extremities and next to the connectors.
8. Remove the red handle from the ceph arm.
7.5 How to mount the covers
NOTE: If necessary and to easily access the screws on the back side of the covers,
remove the column rotation fixing screw located on the back side of the column base and
remove the two "F" screws (see previous subchapter) from upper bracket "C". Rotate the
column in clockwise direction to reach the back side of the column.
Figure 23

SERVICE MANUAL
7.6 Inserting sensor in sensor holder
NOTE: Not applicable to the Pan-only and 3D-only versions; those versions have a
fixed sensor.
In order to insert the sensor in the desired docking station on the unit or the ceph arm, carry out these
operations:
1. Grip the sensor by the handgrip and close your fingers around the grip and the lever; squeeze the lever
until it disappears inside the handgrip and the whole mobile connector system on the side retracts.
2. Keep the sensor vertical with the handgrip so that the upper plane is parallel to the horizontal top part of
the sensor holder, then move the sensor close to the docking station, align the holes on the side of the
sensor with the protruding rails/hooks of the docking station and slide the sensor on the hooks.
3. Push the sensor cassette until it touches the back side of the sensor holder then lower the cassette until
it hooks completely to the attachment.
4. Only at this point release the lever while checking that the sensor is correctly attached to the docking
station before completely releasing the handgrip.
WARNING: Hold the sensor firmly to prevent it from falling when releasing the lever
during the insertion phase.
NOTE: The different types of sensors are equipped with a shock detection indicator;
this indicator is visible on the side of the sensorcasing. Possible shocks are displayed by a
change in color (from transparent/white to red) of this indicator. The digital sensor can still
function correctly even when the color has changed, indicating a fall that might not have
damaged the sensor.
NOTE: The color change of the shock detection indicator voids the warranty on that
sensor.
7.7 Computer installation
7.7.1 Installation I-Max Touch computer and network

The computer or computers used for the acquisition of panoramic and cephalometric images must be
installed with Windows XP SP2 or SP3, Vista (32bit only), 7 or 8 (installation on partition C:\).
The Ethernet cable from the back of the base of the column can be connected directly to the network
connector of a dedicated computer or can be connected to a network switch/hub so it can be controlled by
multiple computers on the network of the dental practice. It will be necessary to add a network board to the
dedicated computer if that computer needs to be connected to the network. The network speed of the
Ethernet connection must be at least 100 Mbps; a 1 Gbps network is recommended.
If the computers will be used in an existing computer network it is recommended to install an antivirus
program prior to the connection.

SERVICE MANUAL
7.7.2 Installation I-Max Touch 3D computer and network

The dedicated computer used for the acquisition and the reconstruction of the panoramic images and 3D
volumes must be installed with Windows XP SP2 or SP3 or 7 (installation on partition C:\).
The Intel Pro 1000 Gigabit network board provided with the I-Max Touch 3D unit must be installed in the
dedicated computer using a free PCI-express slot; it must be connected using the network cables provided
with the unit or Ethernet cables with similar specifications (Cat 5e, 5+ or 6).
If the computer will be connected to an existing computer network it is recommended to install an antivirus
program on it prior to the connection.
Use the Intel Pro 1000 board with 2 network ports that was provided with the unit and that has been installed
in the computer to connect the 3D unit to the computer.
NOTE: The 3D unit must be connected to the Intel Pro 1000 PT PCI-express board that
was provided with the unit only.
Connect a network cable from the “SENSOR” port at the back of the base of the column of the unit to port B
of the Intel Pro 1000 network board; connect the second network cable from the “ETHERNET” port at the
back of the column to port A of the Intel Pro 1000 board.
NOTE: It is recommended to deactivate the standby mode of Windows; there is as

risk that the connection with the sensor is interrupted and locked when the computer exits
standby mode.
7.7.3 Installation O.S.P. (drivers)

To be able to use the unit the drivers need to be installed on the acquisition computer(s) using this
procedure:
1. Insert the O.S.P. CD-ROM in the CD-ROM-drive. The interface will launch automatically and will guide
you through the different installation steps. Refer to the Windows help if the CD-Rom does not
automatically launch or launch the "install.bat" file manually from the CD-Rom.
WARNING: The O.S.P. is currently compatible with all Owandy equipment in 32 and
64 bits, Windows XPSP2, Vista, 7 and 8; the I-Max Touch 3D however cannot be installed on
Windows XPSP2 or SP3 and Windows 7.

SERVICE MANUAL
NOTE: Uninstall any old version of the O.S.P. (LAN drivers) and then uninstall any old
version of the 3D SDK (Evo3D) and of the Varian ViVa software before installing a new
version of the O.S.P.. Please verify and uninstall manually using the programs list as some of
these drivers need to be uninstalled manually.
2. Select the desired language in the main screen.

3. Select “LAN” in the menu that appears.
4. The selection screen allows for the choice of drivers for an I-Max Touch, an I-Max Touch 3D with 1
network cable (1x RJ-45) and an I-Max Touch 3D with 2 network cables (2x RJ-45). Select the unit you
are installing; the corresponding drivers will be installed.
5. In the new window, select the language and follow the steps of the installer by clicking on the "Next"
buttons. Accept the folders proposed by the installer; the driver files are then copied to the computer.
6. The drivers of the I-Max Touch 3D also install additional drivers and libraries; this procedure only applies
to the 3D unit:
a. Click on “I agree” in the VirtualCP window to install these drivers.
b. Should for the installation of the Microsoft Virtual C++ 2010 redistributables an error message
indicating a newer version of the C++ libraries be displayed click on “Close”.
c. On a 64bit operating system click on “No” in the window proposing the installation of the 64-bit
VCP module - this will install the 32bit VCP module.
d. Click “OK” in the Pleora driver tool window. The installation can take some time to install.
e. In the eBus Installarion Tool window all network boards of the computer will be listed, including
the 2 ports of the Intel Pro 1000 board provided with the unit. The two ports of the Intel Pro 1000
board have sequential MAC addresses; the lowest corresponds to port A and the highest to port
B. In the dropdown list at the end of the line select “Do nothing” for the first port and “Install High-
Performance IP Device Driver” for the second port. Click on “Install” to proceed with the
installation.
Port A of the Intel Pro 1000 board will appear as “Intel(R) 82579LM Gigabit Network
Connection” in the network boards section of the device list; port B will appear as “Intel
PRO/1000 Grabber Adapter” in the PRO/1000 Grabber Devices section.

SERVICE MANUAL
NOTE: When installing an I-Max Touch 3D with 1 network cable leave the dropdown
list for the Intel Pro 1000 board on “Do nothing” and click on”Close” to proceed.
NOTE: Do not change the IP settings of the PRO/1000 Grabber Device in the Windows
device manager.
f. Click “OK” in the pop-up window, then “Close” in the VirtualCP window to finalize the installation
of the 3D drivers.
7. Click on “Finish” in the OSP window.

8. Close the explorer window that appears and close the main O.S.P. window.
9. Reboot the computer.
The O.S.P. drivers will install a folder called “OWANDY SOFTWARE PACKAGE” on the Windows desktop
containing a "LAN PANORAMIC" folder with these utilities:
 Hardware settings: allows to manually change the type of I-Max Touch unit (between 2D and 3D).
 LAN PANORAMIC: launches the Panolan utility used for testing the unit and its sensor(s); this
software performs 2D and 3D acquisitions without having to use imaging software.
10. Open folder "LAN PANORAMIC" in the "OWANDY SOFTWARE PACKAGE" folder on your Windows
desktop and double click the "LAN PANORAMIC" shortcut to start the Panolan utility.
11. Select “English” and click on “OK”.
12. Select the "Settings" menu, then "Network" and finally "Network settings". In the window that appears,
set the IP addresses according to those of the 3D unit. Accept with the "OK" button.
Figure 25
NOTE: The IP addresses are stored in the "PANO_LAN_DLL.ini" file in this folder:
 Windows XP: "C:\Documents and Settings\ All Users\Application Data\OWANDY\OSP -
LAN PANORAMIC\"
 Windows 7: "C:\Program Data\ OWANDY\OSP - LAN PANORAMIC\"
The IP addresses should not be changed directly in this file but through the Panolan utility or
the I-Max control panel accessible through the preferences of your imaging software.

SERVICE MANUAL
13. The IP address of the network board (I-Max Touch) or the Intel Pro 1000 board (I-Max Touch 3D) in the
computer must be set according to the IP addresses stored in the I-Max Touch 3D unit:
a. From the Windows control panel display the list of network boards and select the network board
you wish to configure (network board of the computer for the 2D unit or Intel Pro 1000 for the 3D
unit); double-click the board to open its network window then open its properties window.
b. Double-click the TCP/IP connection (TCP/IPv4 in Windows 7) to open the window allowing you
to set the network port's IP address which has to be in the same range as the addresses of the
unit. For example:
 For the I-Max Touch 2D the IP address is set to the default value 192.168.002.215
(subnet mask 255.255.255.0); in that case you have to set the address of the network
board to 192.168.002.xx so that it is in the same IP address range and use the same
subnet mask 255.255.255.0 (xx=any address other than the addresses set in the unit, in
this example .215, or used on the other computers).
 For the I-Max Touch 3D the IP addresses are set to the default values 192.168.002.215
and 192.168.002.045 (subnet mask 255.255.255.0); in that case you have to set the
address of the network board to 192.168.002.xx so that it is in the same IP address
range and use the same subnet mask 255.255.255.0 (xx=any address other than the
addresses set in the unit, in this example .215 and .45, or any addresses used on the
other computers).
c. Verify the connectivity between the computer and the unit by opening a command line window
(key "Windows" + "R" on the computer keyboard, then enter "CMD" in the field and click on
"OK"). In the command line window ping the unit to verify the connection:
 "Ping 192.168.2.215" + "Enter" of the keyboard.
 Also "Ping 192.168.2.45" + "Enter" of the keyboard in case of a 3D unit.
If the two ping commands display 4 latency times the connection with the unit is configured
correctly and is working; if the ping commands fail to display a latency time:
 Verify the network cable between the computer and the unit.
 Check the IP addresses configured in the service menu of the unit (see service menu
chapter).
 Check the IP addresses configured in the O.S.P. (see above); they must match those
of the unit.
 Check the proper installation and configuration of the network board in Windows.
 Try to connect with the unit after deactivating any firewall used in Windows.
NOTE: The 1313DX flat panel sensor of the 3D unit is configured by default to IP
192.168.003.034. This configuration is stored in the “HcpConfig.ini” file in this section:
[HcpFgPleora]
PleoraIpAddress=192.168.3.34
The 1313 flat panel sensor remains on 192.168.002.034.

SERVICE MANUAL
7.7.4 Installation 3D sensor calibration files
NOTE: If the "Calibration" folder has been created manually, make sure to write its
filename with an uppercase "C".
NOTE: "Application Data" is a hidden folder; to be able to visualize hidden folders the
option "Display Hidden Files and Folders" of your File Explorer needs to be actived.
Calibration files, dedicated to the sensor mounted in the 3D unit, must be copied to the computer using this
procedure:
1. Insert the Receptor installation disc in the CD-ROM-drive. The interface will launch automatically and will
guide you through the different installation steps. Refer to the Windows help if the CD-Rom does not
automatically launch or launch the "Setup.exe" file manually from the CD-Rom.
2. Use default folder "C:\IMAGERs" and follow the steps of the installer. Inside the "C:\IMAGERs" folder the
setup program will have created a folder named with the serial number of the sensor of the 3D unit; e.g.
"C324-04E".
3. Copy the content of folder "C:\IMAGERs\XXXX-XXX" to "C:\Documents and Settings\All
Users\Application Data\OWANDY\OSP - LAN PANORAMIC\Calibration"; do not copy "the XXXX-XXX"
folder but only its content. Use folder "C:\Program Data\ OWANDY\OSP - LAN
PANORAMIC\Calibration" on Windows 7.
4. Open file "HcpConfig.ini" from folder "C:\Documents and Settings\All Users\Application
Data\OWANDY\OSP - LAN PANORAMIC\Calibration" (folder "C:\Program Data\ OWANDY\OSP - LAN
PANORAMIC\Calibration" on Windows 7) in notepad by double-clicking it.
5. Modify the "PleoraMacAddress=00-11-1C-00-86-9C" line by replacing the Mac address by that
mentioned on the form provided with the 3D unit. The Mac address is required to communication with the
Pleora board responsible for the network communication with the sensor.
6. Save the file.
NOTE: Do not delete the "C:\IMAGERs" folder; it will be used by the ViVA (sensor
software) program.
NOTE: Should the Receptor installation disc not contain a setup program, manually
copy the content of the folder on the CD-Rom to folder "C:\Documents and Settings\All
Users\Application Data\OWANDY\OSP - LAN PANORAMIC\Calibration" (folder "C:\Program
Data\ OWANDY\OSP - LAN PANORAMIC\Calibration" on Windows 7); only copy the files in th
folder, do not copy the root folder of the CD-Rom.
NOTE: If the form is not provided with the unit the Mac address can be found on the
sensor. To access the sensor switch off the unit, remove the front and back covers of the
sensor and check the Mac address mentioned on the sticker on the back of the sensor.
Remount the covers.

SERVICE MANUAL
7.7.5 Installation pan and ceph sensor calibration files

The calibration file CD includes the calibration files, with extension ".FMP", stored in a folder whose filename
contains the sensor ID (e.g. 3_KAS21126); this ID can also be found on the sensor label. After installing the
O.S.P. (drivers), copy the calibration files on the computer. These files are related ONLY to the sensor
delivered with the machine and cannot be used with any other sensor. The folder and its content have to be
copied to the computer in this folder (depending on the operating system of the computer):
 Windows XP : C:\Documents and Settings\ All Users\Application Data\OWANDY\OSP - LAN
PANORAMIC\
 Windows Vista, 7 and 8: C:\Program Data\ OWANDY\OSP - LAN PANORAMIC\
NOTE: "Application Data" is a hidden folder; to be able to visualize hidden folders the
option "Display Hidden File and Folders" of your File Explorer needs to be actived.
7.7.6 Installation imaging software

Install your imaging software after installing the O.S.P. drivers, the calibration files and the sensor software.
This software will start the acquisition by launching the virtual control panel on the computer and should be
able to accept, manage and manipulate pan and ceph (if installed) images and 3D volumes acquired with the
unit. This software will also manage the patient data and image database which can be installed on a
network. Refer to the manuals of your imaging software for its installation and configuration.
7.8 Final installation checks
7.8.1 Verification computer setup

Before being able to use the unit with the computer ensure that:
 The computer complies with the minimum specifications.
 The computer network board is configured correctly. In case of a 3D unit make sure the Intel Pro
1000 Gigabit network board is installed in the computer, configured and connected to the unit.
 The O.S.P. (drivers and utilities), the calibration files of the sensor(s) and the imaging software have
been installed and configured on the computer.
Refer to the computer installation instructions for any missing step.

SERVICE MANUAL
7.8.2 Verification firmware versions

If necessary, verify the versions of the firmware of the CPU and DSPU boards (and HUB board if installing a
3D unit) in the technical menu of the unit, update with a more recent version if required:
DSPU board version 1.33 or higher

 Version number is visible in the technical menu (press the "column up" + the "column down" buttons
simultaneously when the "TEST" message is displayed at the launch of the unit).
 If needed update using a USB memory stick plugged on the control panel (or directly on the USB
connector of the DSPU board) and following the instructions provided with the new firmware.
CPU board version 4.04 or higher

 The first 2 groups of the version number are visible in the technical menu (press the "column up" +
the "column down" buttons simultaneously when the "TEST" message is displayed at the launch of
the unit).
 The 3rd group of the version number is visible with the unit already switched on (press the main
program button (9) on the touch screen + the "column up" button simultaneously).
 If needed update using a USB cable connected directly to the CPU board and following the
instructions provided with the firmware ROM.
HUB versions HW:0001 & SW:0048 or higher

 The version numbers are visible with the unit already switched on (press the main program button
(9) on the touch screen + the "column down" button simultaneously).
 If needed update using a network cable connected to the column or directly to the HUB and following
the instructions provided with the firmware ROM.
7.8.3 Verification panoramic function
WARNING: X-rays will be emitted during these operations. The authorised

technicians are therefore recommended to use the greatest caution and to comply with the
safety regulations and laws of their country.
1. Start the imaging software and select/create a patient file for the test images.
2. Open the virtual keyboard of the unit and select the Pan program.
3. Place the centering phantom tool on the chin rest and the sensor calibration tool in front of the sensor
(refer to the accessories and tools in the schematics chapter for details) attaching it with tape.

SERVICE MANUAL
4. Acquire in the imaging software an exposure in Adult mode:

 At 72 kV - 6 mA for the I-Max Touch
 At 68kV - 6mA for the I-Max Touch 3D using the copper filter or 60kV - 6mA without the copper
filter
this image will be displayed.
5. Set contrast and brightness levels to have a good visibility of all the centering balls of the centering tool.
Select the measurement tool in the imaging software and measure on the image the distance between
the two external balls; this distance for a Pan exam with the standard curve has to be:
 188 mm +/- 2 mm for the standard curve on a 2D unit
For a Pan exam with the alternative curve the distance between the two external balls; this distance has
to be:
 172 mm +/- 2 mm for the alternative curve on a 2D unit

If the distance is not correct it is necessary to adjust the Y axis using the procedure for the Panoramic X-
ray beam centering verification (for the I-Max Touch or the I-Max Touch 3D) in the maintenance chapter .
7.8.4 Verification 3D function

2. Place the centering phantom tool (refer to the accessories and tools in the schematics chapter for
details) on the chin rest and set the unit to 66kV - 6mA.
3. Press the exposure button and wait for the end of acquisition. The 3D volume will be automatically
reconstructed and displayed.

SERVICE MANUAL
4. The arch of the centering tool in the axial view should be continuous and without any breaks
Figure 29
5. In case the arch is displaying a break, it will be necessary to modify the lateral offset as described in the
3D image adjustement procedure in the maintenance chapter.
7.8.5 Verification ceph function
NOTE: The CEPH arm has been adjusted on the unit during the testing procedure at
manufacture and adjustments are not usually necessary in the field. Before proceeding, verify
if the arm has been properly mounted during field installation.

If a ceph arm is present it is necessary to verify the alignment of the X-ray beam with the rings in the ear
plugs and the digital sensor.
1. It is possible to make an exposure without the presence of the secondary collimator and without
movement of the digital sensor by entering the technical menu, using the CEPH SETTINGS menu
(password 124) and selecting "Rotation offset" (for more information refer to the Technical service
programs chapter).
NOTE: When verifying the ceph function on an I-Max Touch 3D, select the I-Max
Touch (not the I-Max Touch 3D) unit in the panoramic control panel of the O.S.P. (drivers)
before working on the Ceph arm. Switch back to the I-Max Touch 3D unit once Ceph
maintenance has been finalized.

SERVICE MANUAL
2. Press the "Exam mode selection" key (9); the digital sensor will be aligned with the X-ray beam.
3. Position the ear plugs in Latero-Lateral (LL) position and make an exposure using 60kV - 6mA - 0,5 s in
order to see the image of the primary collimator on the digital sensor.
4. Verify that the rings in the ear plugs are centered in the exposed area:
Figure 30
a. If the beam is centered but the rings are not centered, it is necessary to adjust the mechanical
position of the rings (see the ear rings alignement procedure in the maintenance chapter.
Figure 31

SERVICE MANUAL
b. If the beam is not centered in the window it is necessary to adjust the rotation offset using the
CEPH SETTINGS menu (password 124) in the technical menu.
Figure 32
c. If the image is not symmetric in the window it is necessary to adjust the ceph sensor position
using the CEPH SETTINGS menu (password 124) in the technical menu.
5. Select the "Ceph sensor zero" menu using the CEPH SETTINGS menu (password 124) in the technical
menu to check the secondary ceph collimator position.
desktop and double click the "LAN PANORAMIC" shortcut to start the Panolan utility. Wait until the
message "Board is connected" is displayed at the bottom left. Check that in the "Image processing"
menu all the items are deselected (no "V" sign).
Figure 33

SERVICE MANUAL
7. Press the "Patient entry" key >O< (5); the primary and secondary collimators and the ceph sensor move
to the central ceph position.
8. Place the ceph centering tool (refer to the accessories and tools in the schematics chapter for details) on
the secondary ceph collimator.
9. Use the arrow keys to set the values for the exposure (suggested values: 60kV, 6mA and 0.5s).
10. Acquire an X-ray image by pressing the X-ray trigger and check if in the obtained narrow image the
projection of the slit of the ceph centering tool is vertical and positioned in the middle of the area which is
defined by the arc marked in the figure below.
Figure 34
11. The image has to be centered with the arc:
Figure 35

SERVICE MANUAL
12. Enter in "STF zero" (using the CEPH SETTINGS menu (password 124) in the technical menu) to verify
the functionality of the Soft Tissue Filter.
13. Press the "Exam selection" key (9) to also insert the secondary collimator in the field.
14. In the imaging software acquire an exposure with the same parameters (60kV – 6mA – 0.5s).
Figure 36
13. Measure the distance between the center of the ear rings and the edge of the soft tissue filter; the value
has to be about 50mm.
7.8.6 Verification exposure parameters - Invasive method

kVp and time can be measured directly on the generator board (A10); this method has a higher accuracy
than the so called non-invasive mode described further down. The system accuracy is guaranteed by this
measurement method.
NOTE: If these actions are performed during maintenance some covers have to be
removed:
a. Remove the outer cover of the H.F. generator on the rotating arm.
b. Remove the protection grid of the generator board.
WARNING: The generator board has a working voltage of about 400V.
The exposure parameters can be checked using the TROUBLESHOOTING menu (password 112) in the
technical menu (for more information refer to the Technical service programs chapter). In that menu use the
right and left arrow keys to reach the "RX EMISSION" submenu and confirm with the "Patient Entrance" key
>O< (5). At the selection of the X-ray emission test, the display will show this message:
X-RAY EMISSION
72kV 06mA 14.0S
WARNING: From this point onward X-ray emission is enabled; it will start when
pressing the X-ray trigger.

SERVICE MANUAL
Pressing the "P" key it is possible to choose a different combination of parameters. Once pressed, the
display will show:
>72kV 06mA 14.0S
The symbol ">" is showing the parameter to be changed; in this case the kV. To move to the "mA" and
exposure time parameters, press the "P" key once or twice again. The up and down arrow keys will
change the selected parameter. Pressing the X-ray trigger will start the X-ray emission. The allocatable
values for the exposure parameters are listed in the table below:
Parameter Minimum value Maximum value
kV 6 86
s 0,2 15
mA 6 12
NOTE: This action allows you to carry out the measurement of the exposure
parameters with the rotating arm in a fixed (non-rotating) position.

7.8.6.1 kVp check

Use a multimeter (R input >= 10MΩ) in working conditions VDC and end of scale 5/10V (maximum value 4.3
V); position the cold pole on TP40 (GND) and the hot pole on TP44 (kV) on the generator board (A10). Set
these parameters on the unit: 60kV - 6mA - 3s. Acquire an exposure and, considering that the ratio between
the value on the voltmeter and the high voltage is 1V= 20kV, verify that the value indicated by the multimeter
ranges from 2,85V to 3,15V (3V±5%). Should this last value be outside the specified limit, measure the "set
kV" voltage supplied by the CPU by connecting the voltmeter between TP40 GND test points and TP46 kV
(located nearby X57). The value on these points must range from 2.7V and 3.3V (3V±3%). If it is out of
tolerance replace the generator CPU board (A9) otherwise replace the generator board. Measured values for
the different set values are listed in the table below:
kV Nominal value Minimum value Maximum value
60 3 2.85 3.15
70 3.5 3.325 3.825
80 4.0 3.8 4.2
86 4.3 4.085 4.515
If all the measures are within the specified range and there is an evidence of performance loss, measure the
high voltage supplied by the tubehead and the exposure time using a non-invasive kilovoltmeter with ≤±3kVp
tolerance. The high voltage value must be within 8% of the set value while the time value must be within
10% of the set value. If the voltage is not within the expected range replace the tubehead otherwise replace
the generator CPU board.

SERVICE MANUAL
7.8.6.2 mA check
Use a multimeter (R input >= 10MΩ) in working conditions VDC and end of scale 5/10 V (maximum value
4VDC), position the cold pole on TP40 (GND) and the hot pole on TP29 (mA). Set these parameters on the
unit: 60kV - 6mA - 3s. Acquire an exposure and, considering that a ratio 1V DC ≈ 3 mA, verify that the value
indicated by the multimeter ranges from 1,86V to 2,138V (6mA±8%). Set 80kV - 12mA - 3s on the unit and
acquire a new exposure. After acquisition the value read must range from 3,643V to 4,276 V (12mA±8%).
Measured values for the different set values are listed in the table below:
mA Nominal value Minimum value Maximum value
6 1.98 1.822 2.138
7 2.31 2.125 2.495
8 2.64 2.429 2.851
9 2.97 2.732 3.208
10 3.30 3.036 3.564
11 3.63 3.340 3.920
12 3.96 3.643 4.277
In case the detected values are outside these ranges, check that the voltage between TP40 (GND) and
TP34 (mA) is contained on the above ranges. If not, replace the generator CPU board (A9).
7.8.6.3 Time
Verify the accuracy of the exposure time using an oscilloscope connected at the same test points used to
measure mA (TP40 for GND and TP29 for mA) of the generator board (A10). The exposure time calculated
at about 75% of the maximum kV value must correspond to the set one ±10%. In case the time is outside the
prescribed values replace the CPU board.
7.8.7 Verification exposure parameters - Non-invasive method

The exposure parameters (kV, time and dose) can also be verified using the so called "non-invasive
method".
WARNING: The machine collimator provides a narrow X-ray beam. Measurement by

a non invasive kV meter on a very narrow beam can be difficult and/or unreliable and special
probes with reduced sensitive area must be used. It may be helpful to use a fluorescent
screen to locate the X-ray beam and consequently position the probe of the kV meter.
The exposure parameters can be checked with a non-invasive instrument by performing this procedure:
1. With the unit switched on select the panoramic examination mode by pressing the "Exam selection" key
(9).
2. Press the "Anatomic/Manual" mode indicator (13) until it turns green and displays "S", then press the
"Test" key (4); the display will show:
xxkV xxmA xx.xs
EMISSION PROGRAM

SERVICE MANUAL

NOTE: This program allows for the measurement of the exposure parameters with the
rotating arm in a fixed (non-rotating) position without variations due to spine compensation.
3. Place the measuring instrument.

4. The KV and mA parameters can be modified by pressing the increase and decrease key (3) of the KV or
mA on the display. The parameters can vary within the limits shown in the table below:
Parameter Minimum value Maximum value
kV 60 86
mA 6 12
s 0.2 15
5. Acquire an exposure; the emitted parameters (kV and Time) can be read on the measuring instrument.
NOTE: The performances are guaranteed only if the measurement of kV and time is
done with the invasive method because the non-invasive method may introduce errors due to
instrument tolerance or wrong measurement conditions.
6. To end the control program, press the "Test" key (4); the unit will return to standard mode and the
display will indicate:
xxkV xxmA xx.xs
PANORAMIC-STD
7.8.8 Storing of personalised automatic exposure parameters

The pre-set exposure technical factors can be varied according to the user's needs or when more or less
contrasted images are required. To modify the automatic exposure parameters, please follow the indicated
procedure:
1. Select the examination, the type of patient and the bone density combination to be modified.
2. Modify the KV, mA and/or time (for Cephalometric programs) parameters to suit your needs; the
"Anatomic/Manual mode" indicator will display "M". New parameters can only be saved in "Manual"
mode.
3. Press the "Anatomic/Manual" mode indicator (13) until it turns green and displays "S", then press the
"Exam selection" key (9) to store the modified parameters for the examination and type and bone density
of patient you have selected. After pressing the key, the display will show this message:
UPDATE CHANGES?
>0< = Y, T = N
Press the "Patient entry" key >O< (5) to confirm or the "Test" key (4) to cancel the setting.

SERVICE MANUAL
7.9 Test acquisitions
7.9.1 Acquisition pan/cephalometric test image

To make an acquisition of a panoramic or cephalometric image with the Pano_Lan_Test test software:
message "Board is connected" is displayed at the bottom left.
2. Wait for the kV and mA values to appear in the virtual control panel indicating the connection with the
unit has been made.
3. Select the desired panoramic or cephalometric program on the unit and press the "Patient entry" key
>O< (5) to move the rotating arm to the starting position.
4. Start the acquisition with the X-ray trigger of the unit.
5. Select to save or not save the panoramic or cephalometric image, do delete or not delete the acquisition
files then click on "OK".
6. The panoramic or cephalometric image is displayed in a window.
7. Save the file if desired.
Alternatively make an acquisition using the imaging software installed on the dedicated computer.
NOTE: When using an I-Max Touch 3D it is possible to recuperate the .RAW and .INI
files in the "AcquisitionSave" folder for a later manual reconstruction (refer to the chapter
about manual reconstruction).
7.9.2 Acquisition 3D test volume (I-Max Touch 3D only)

To make a 3D acquisition and reconstruction with the Pano_Lan_Test test software:
message "Board is connected" is displayed at the bottom left.
2. Wait for the kV and mA values to appear in the virtual control panel indicating the connection with the
unit has been made.
3. Select the desired 3D program on the 3D unit and press the "Patient entry" key >O< (5) to move the
rotating arm to the starting position.
4. Start the acquisition with the X-ray trigger of the unit.
5. Select to save or not save the 3D volume, do delete or not delete the acquisition files then click on "OK".
6. The volume and the 3 orthogonal slices are displayed in separate windows.
7. Save the files if desired.
Alternatively make an acquisition using the imaging software installed on the dedicated computer.
NOTE: When using an I-Max Touch 3D it is possible to recuperate the .RAW and .INI
files in the "AcquisitionSave" folder for a later manual reconstruction (refer to the chapter
about manual reconstruction).

SERVICE MANUAL
7.9.3 Manual reconstruction 3D volume (I-Max Touch 3D only)

To launch a manual reconstruction form the ".raw" and ".ini" files acquired by the machine you must:
1. Close the Panolan utility and/or the imaging software.
2. Copy the ".raw" and ".ini" files of the 3D volume to be reconstructed
 In Windows XP: from the desired subfolder in "C:\Documents and Settings\All Users\Application
Data\OWANDY\OSP - LAN PANORAMIC\AcquisitionSave" to folder "C:\Documents and
Settings\All Users\Application Data\OWANDY\OSP - LAN PANORAMIC\Acquisition"
 In Winfows 7: from the desired subfolder in "C:\Program Data\ OWANDY\OSP - LAN
PANORAMIC\AcquisitionSave" to folder " C:\Program Data\ OWANDY\OSP - LAN
PANORAMIC\"Acquisition"
3. Launch the Panolan utility or the imaging software (select the right patient then launch the virtual control
panel of the 3D unit).
4. The reconstruction is launched automatically and the 3D volume and slices are displayed on-screen.
5. Save the 3D volume.
6. The ".raw" and ".ini" files are deleted from the "C:\Documents and Settings\All Users\Application
Data\OWANDY\OSP - LAN PANORAMIC\Acquisition" (C:\Program Data\ OWANDY\OSP - LAN
PANORAMIC\Acquisition" in Windows 7) folder after the reconstruction.

SERVICE MANUAL
8. TROUBLESHOOTING
8.1 LEDs
8.1.1 LED generator board A10

The table below shows the LEDs that are present on the generator board, their significance and the
recommended corrective actions in case of defects. To locate the LEDs refer to the layout of the generator
board illustrated in the schematics chapter of this manual:
Status of the LED
LED Corrective actions in case of defect
under normal conditions
H1 ON Check the F1 and F2 fuses on the generator board.
If they are not blown check the line voltage to the board and to
the unit. Replace the generator board if the line voltage is
present and OK.
If blown replace with new ones respecting the value and types;
acquire a new exposure and check if they blow again. If they
blow check on the generator board if V6 and/or V31 and V36
are short-circuited and in this case replace the tubehead and
generator board; if they are not short circuited replace the
tubehead.
H2 ON As per H1 above.
H3 ON If OFF check fuse F3 of the generator board.
If not blown replace the generator board.
If blown replace it with a new one of the same value and type,
acquire another exposure and if it blows again replace the
generator board.
H4 OFF Check that connector X53 of the board is well inserted. Power
off the unit and power it ON again after about 30 s; if the LED
lights up again (it may take some seconds) replace the
generator CPU board and then the generator board.
H5 OFF Check the correct insertion of X53 and X57; if it is correctly
inserted replace the tubehead otherwise insert it correctly and
make another exposure. Replace the tubehead if it lights up
again.
H6 OFF As per H5 above.

SERVICE MANUAL
8.1.2 LED CPU board A5

The table below shows the LEDs that are present on CPU board A5, their significance and the
recommended corrective actions in case of defects. To locate the LEDs refer to the layout of CPU board A5
illustrated in the schematics chapter of this manual:
Status of the LED
LED Function under normal Corrective actions in case of defect
conditions
H2 "+5V" presence ON Verify that the motors cables and the zero position
generated inside sensor cables are well inserted and not in short-
the CPU circuit with the ground.
H3 "+3.3V" presence ON Replace the CPU.
generated inside
the CPU
H4 "Laser power ON Verify that the lasers cables are well inserted and
supply" presence not in short-circuit with the ground.
H5 to H6 "CANBus" status Blinking Disconnect the one-to-one CANBus cables (see
actions for LEDs from H7 to H10) and verify in
which case the LEDs start blinking (verify the
relative cable); otherwise replace microprocessor
board A6.
H7 "Column OFF If it blinks check the X11 cable on both sides. If it is
CANBus" device OK replace column CPU board A1.
H8 "Keyboard OFF If it blinks check the X18 cable on both sides. If it is
CANBus" device OK replace control panel board A4.
H9 "CPU generator OFF If it blinks check the X20 cable on both sides. If it is
CANBus" device OK check that the generator CPU board A9 is
powered ON; if it is OFF verify the presence of
230V on filter L2 on generator board A10 and
verify the status of LED H3 (see subchapter about
A10 LED above). If all the previous checks are
positive replace generator CPU board A9.
H10 "DSPU CANBus" OFF If it blinks check the cable between the DSPU and
device connectors X42 / X21 and cable X43 on both
sides. If they are OK replace the DSPU board.
H12 "Motor power OFF Check fuse F1: if it is blown replace it with a new
supply" presence one respecting the value and type. If it blows again
replace the CPU.
NOTE: If all the LEDs are OFF verify column fuse F3; if it is OK verify cable X11
between column CPU board A1 and CPU board A5 on both sides. Verify the column CPU
board A1.

SERVICE MANUAL
8.2 Display messages

The I-Max Touch/I-Max Touch 3D is fully driven by a microprocessor which controls the programming of the
emission parameters and indicates the different conditions of the unit and any defects and errors that occur
with messages on the touch screen.
The messages are divided into two groups:

1. Operational messages: messages that guide the operator in setting up the unit in order to acquire an
examination (see User Manual).
2. Error messages: messages that are displayed when an error occurs. There are three types of error
messages:
a. Messages that could have been caused by the operator when releasing the X-ray trigger or
pressing the "Patient entrance" key >O< (5) when the unit has already started a movement. This
message will be displayed (operating conditions are reset by pressing the >O< key (5)):
E xxx
PRESS RESET
xxx = error message code number
b. Messages arising from a system defect. In this case the technical service department must be
called. This message will be displayed:
E xxx
CALL TECH ASS.
c. Messages related to problems with the generator board (A10). In this case the unit must be
switched off. Wait a few seconds for the circuit capacitors to discharge and then switch the unit
on again. If the problem persists call the technical service department.
E xxx
SWITCH OFF SYST.
The error messages are divided into different areas that can be distinguished by the error number; the table
below contains the different errors with their meanings. More detailed information on each error can be found
in the following subchapters.

SERVICE MANUAL
Code Error description

Main CPU board (A5)
108 Hardware key A13 faulty or missing
110 Main CPU board battery low or faulty
Rotation motor
200 Zero position optical sensor of rotation axis always activated
201 Zero position optical sensor never activated
204 Unexpected activation of optical sensor of rotation axis
205 Timeout on rotation
206 Patient collision
Y motor
240 Zero position micro Y always active
241 Zero position micro Y never active
242 Unexpected activation of Y axis
243 Timeout on Y axis
Ceph digital sensor
280 Unexpected activation of optical sensor of ceph sensor
281 Timeout on optical sensor of ceph sensor
282 Sensor ceph micro never active
283 Sensor ceph micro always active
Secondary collimator digital ceph
300 Unexpected activation of optical sensor of secondary collimator
301 Timeout on ceph secondary collimator
302 Secondary collimator micro never active
303 Secondary collimator micro always active
Primary slit collimator
320 Unexpected activation of optical sensor primary collimator for ceph
321 Timeout on primary collimator for ceph
322 Primary collimator for ceph micro never active
323 Primary collimator for ceph micro always active
Sensor holder
340 Sensor holder not on pan
X-ray controls
360 X-ray (RX) trigger pressed on start-up or before exam
361 Remote X-ray (RX) trigger pressed on start-up or before exam
362 X-ray (RX) trigger released during emission
363 TCP-IP connection problem
CANBus
380 Invalid CANBus message
381 Timeout on activating CAN unit of generator board (A10)
382 Generator board (A10) not answering
Soft Tissue Filter (STF)
400 Timeout of zero position optical sensor of STF
401 STF zero position sensor always active
Other
420 Wrong setting in pan and ceph system configuration

SERVICE MANUAL
Code Error description

Generator board A10
750 Alarm "power loss" on generator board
751 Alarm "overvoltage kV"
752 Alarm "overload on filament" on generator board
753 Alarm "overload anodic current"
754 Alarm "filament not OK"
755 Alarm "backup timer"
756 Alarm "PFC not OK"
758 Alarm "no X-ray"
759 Alarm "unexpected emission"
760 Alarm "no X-ray trigger command"
762 Alarm "no X-ray feed back"
771 Frame longer than expected
772 Invalid analog channel selection
773 Unknown command
774 X-ray trigger not pressed on generator board
775 X-ray trigger released during emission (on generator board)
776 Watch dog CAN intervention
Vertical motor
800 Timeout on CAN activation for vertical motor
801 ON/OFF command for vertical motor not changed within planned time
Keyboard
831 Timeout on CAN activation for VDSIB board (I-Max Touch 3D only)
850 More than one key pressed on power on
851 Column up and/or column down button pressed on power on
852 Patient centering key >O< pressed during movement
8.2.1 Error codes E000 to E199

All these are errors related to the main CPU board (A5) and its internal peripheral. Power off the unit and,
after 1 minute delay, power it ON again. If the error is displayed again replace the microprocessor CPU
board (A6).
8.2.1.1 E108: Hardware key fault

This error is shown when the firmware of the I-Max Touch 3D does not sense the presence of the U.I.C.
(Unique Identification Code). The unique code is read with its check byte from the control system at the start-
up; if the check byte is incorrect the system displays this error number. In case this error is displayed,
pressing the "Patient entrance" key >O< (5) allows the system to continue functioning but only standard
basic examinations will be possible. Verify the presence of the key and that is well inserted. In case there is
a fault on the hardware key itself it must be replaced and all the optional features must be re-enabled with
the proper codes. Before requesting a new hardware key the serial number of the equipment and/or the
U.I.C. itself must be recorded and reported to Owandy Radiology.

SERVICE MANUAL
8.2.1.2 E110: Battery fault

This message means that the clock battery on main CPU board (A5) is low or faulty. If after the power-on a
90 second cooling time starts, wait until the end of the time, then the display will show "E110 – Press >0<".
Follow the instructions shown on the display and acquire an exam. At the end of the exam power off the
machine and wait a couple of minutes before powering it on again. If the message is not displayed it means
that the battery is low. Leave the machine powered on to recharge it. If the message is still displayed it
means that the battery is faulty; replace the main CPU board (A5).

These errors are related to the various axis movements and require the replacement of some parts; only
error message E206 can be generated by a special condition and can be reset.
8.2.2.1 E200: Zero position optical sensor of rotation always active
8.2.2.2 E201: Zero position optical sensor of rotation never active
8.2.2.3 E204: Unexpected activation of zero position rotation sensor

These messages mean that during the rotation there is no change or an unexpected activation of optical
sensor B3. The position of the rotation is controlled by optical sensor B3 that is activated at the start of the
rotation movement; if this sensor is found active at the start up phase and is never sensed de-activated the
E200 message error is displayed meaning that the sensor itself is broken or that the motor is not running. In
case that it is never sensed activated the E201 error is displayed for the same reasons. Error E204 means
that during some movements the sensor changes its status to "Activated" in an abnormal condition. Entering
the rotation motor service program it is possible to check the cause of the error:
T ZERO [ff] a
ZERO OFFS ±eeeee
In normal conditions the display must visualise "X" instead of the character "a". In all cases the sensor’s
functionality can be checked by placing an opaque thin material in the optical path and looking at the voltage
coming out from the sensor. Using the left and right arrow keys it is possible to rotate the arm while checking
if the status of the sensor changes accordingly. If there is no variation of the above signals, if the arm does
not move or moves with difficulty or jumps:
 Check the belt and verify that it is not broken; if the belt is loose adjust its tension.
 Check the cable of the stepper motor, there can be a short circuit or a broken wire; check also for a
loose contact. In case of a short circuit replace the cable, verifying also that no damage has been
caused to the motor driver (D27) on the CPU.
If the arm moves verify the cable up to CPU board (A5). If it still continues to not have a variation of the
signals when there is an activation of the switches change the CPU board.
8.2.2.4 E205: Timeout on rotation

This message means that no change on the rotation’s signal is detected; please follow the steps described
above.

SERVICE MANUAL
8.2.2.5 E206: Patient collision

It is caused by a possible collision between the patient and the rotating arm. After removing the patient from
the unit, press the patient centering key >O< (5) to restart the power-on procedure and correctly set the unit.
If the error message is displayed again there is a fault on the rotation sensing circuit; these steps should be
performed:
 Check that rotation motor M3 is rotating; if not check the cable from the motor to the rotation group
board (A7), connector X61 up to the main CPU board (A5), connector X25/X25.
 If the motor is running, check the optical sensor B2 and its cables to X60 of A7 up to connector
X25/X26 of main CPU board (A5). Replace the sensor or the faulty cables.
8.2.2.6 E240: Zero position sensor for Y axes always active
8.2.2.7 E241: Zero position sensor for Y axes never active
8.2.2.8 E242: Unexpected activation of Y axes
8.2.2.9 E243: Timeout of Y axes

These errors are signalling a problem on the Y axis movement. Entering in the Y-axis service program it is
possible to check the cause of the error:
Y ZERO [ff] a
ZERO OFFS ±eeeee
In normal conditions the display must visualize "X" instead of the character "a". Using the left and right arrow
keys it is possible to rotate the arm while checking if the status of the sensor changes accordingly. If there is
no variation of the above signal, if the arm does not move or moves with difficulty or jumps:
 Check the belt and verify that it is not broken; if the belt is loose adjust its tension.
 Check the cables of the Y axis motor; there can be a short circuit or a broken wire; check also for a
loose contact. In case of a short circuit replace the cable, verifying also that no damage has been
caused to the motor driver (D27) on the CPU.
If there is no variation of the above signal and the arm moves, verify the cable from the optical sensor up to
the CPU board (A5). If there is stil no variation of the signals when there is an activation of the switches
change the CPU board. In case of no motion it is possible that the problem is related to the motor: in order to
check this connect the driver of the Y-axis motor to the rotation motor, connecting cable X28 to connector
X26 on CPU board (A5).
8.2.2.10 E280: Unexpected activation of zero position sensor on ceph
8.2.2.11 E281: Timeout of zero position sensor on ceph
8.2.2.12 E282: Zero position sensor for ceph never active
8.2.2.13 E283: Zero position sensor for ceph always active

All these messages refer to the optical barrier that is sensing the zero position of the digital ceph sensor
holder; differences are that the first error message (E280) may occur during the examination meaning that
the senor activation has occurred before the expected time. This can be caused by the loss of motion of the
stepper motor due to a collision with the patient or a fault of the motor stepper driver. In case no collision has
been observed or the message is frequently displayed follow the procedure below.

SERVICE MANUAL
The last 3 error messages are displayed during the power on phase when the system is controlling the
functionality of the whole system. Errors E281 and E282 mean that the zero position sensor is never
activated due to a motor that is not running or to a fault of the optical barrier (the sensor or its harness); error
E283 means that this sensor is always activated, in this case the problem can also be the motor or the
optical barrier.
 Check that during the power on phase there are movements on these axes; the normal motion is
going to engage the sensor and a reverse motion disengage it. If no motion is observed the problem
can be the stepper motor or the cable connecting it to the main CPU. Check that the cables between
motor M9 and X6 of board A12 is well inserted and check the cable X1-X2 of A12 to X23, X24 and
X34 of the main CPU A5.
 Check the continuity of the above cables from M9 to board A12 and from X1-2 of board A12 to X23,
X24 and X34 of the main CPU (A5).
 Repeat the power on sequence while checking the motion.
If still there is no motion replace the stepper motor and if not repaired replace the CPU.
If a motion has been observed but messages are displayed the problem can be the sensor or its wiring:
 Power off the system and try to manually disengage the sensor with a smooth movement.
 Power on the system and check the functioning of the sensor, measuring the DC voltage on the
terminal of sensor B10 with and without an obstacle manually inserted. A variation of about 3.5 V
minimum should be observed; if not replace the sensor.
 If the variation is observed and the message is still displayed check the correct insertion of cable X5
on board A12 and from X1-2 of the board to X23, X24 and X34 of the main CPU; check the
continuity of the wires and replace the faulty ones (if any).
 If all cables are OK the fault is on the main CPU and it needs to be replaced.

8.2.3.1 E300: Unexpected activation of zero position sensor on secondary ceph collimator
8.2.3.2 E301: Timeout of zero position sensor on secondary ceph collimator
8.2.3.3 E302: Zero position sensor for secondary ceph collimator never active
8.2.3.4 E303: Zero position sensor for secondary ceph collimator always active
The X-ray beam coming out of the tubehead assembly is collimated to the area required for the exam by a
secondary collimator that is moving synchronously with the ceph sensor holder; this collimator is moved by
stepper motor M7. All these messages refer to this mechanism; all the procedures described above for errors
E280 to E283 for patient collision are applicable. In case of absence of collision between the secondary
collimator and the patient the cause can be a fault on motor M8 and/or optical sensor barrier B11.
 Check that during the power on phase there are movements on these axes; the normal motion is
going to engage the sensor and a reverse motion disengage it. If no motion is observed the fault can
be the stepper motor or the cable connecting it to the main CPU (A5). Check that the cables
between motor M7 and X4 of board A12 is well inserted as for cable X1-X2 of A12 to X23, X24 and
X34 of the main CPU.
 Check the continuity of the cables mentioned above from M7 to X4 of board A12 and from X1-2 of
A12 up to X23, X24 and X34 of the main CPU.
 Repeat the power on sequence while checking the motion.

SERVICE MANUAL
If there is still no motion replace the stepper motor and if not fixed replace the CPU.
If a motion has been observed but messages are displayed this can be due to the sensor or its wiring.
 Power off the system and try to manually disengage the sensor with a smooth motion.
 If the variation is observed and the message is still displayed check the correct insertion of cable X3
on board A12 and from X1-2 of the board up to X23, X24 and X34 of the main CPU; check the
continuity of these wires and replace the faulty ones (if any).
 If all cables are OK the fault is on the main CPU and it needs replacing.
8.2.3.5 E320: Unexpected activation of zero position sensor on primary collimator
8.2.3.6 E321: Timeout of zero position sensor on primary collimator
8.2.3.7 E322: Zero position sensor for primary collimator Ceph never active
8.2.3.8 E323: Zero position sensor for primary collimator Ceph always active
All the messages refer to the optical barrier that is sensing the zero position of the primary beam collimator
that is moved by a stepper motor. This mechanism is located in front of the tubehead assembly. The slit
collimator does not move during the pan examination while it has a scanning motion during ceph exams that
is synchronous with the secondary collimator and the ceph sensor holder. The first error message E320 may
also occur at the end of an examination while the system is checking if the motion is correct, meaning that
the senor activation has occurred before the expected time. This can be caused by the loss of motion of the
stepper motor. The last 3 error messages are displayed during the power on phase when the system is
controlling the functionality of the whole system. Errors E321 and E322 mean that the zero sensor position is
never activated due to a motor not running or to a fault of the optical barrier (the sensor or its harness); error
E323 means that this sensor position is always activated, in this case the fault can also be the motor or the
optical barrier.
 Power off the system and remove the front cover of the tubehead assembly.
 Check that during the power on phase there are movements on the primary slit collimator; the
normal motion is going to engage the sensor and a reverse motion disengage it. If no motion is
observed the fault can be stepper motor M5 or the cable connecting it to the main CPU. Check that
the cables between motor M5 and X64 is well inserted as for the cable X64 to X29 and X30 of the
main CPU A5.
 Check the continuity of the above cables from M5 to X64 and from X64 to X29 and X30 of the main
CPU A5.
 Repeat the power on sequence checking the motion.
 Power off the system and try to manually disengage the sensor with a smooth motion.
minimum should be observed. If not replace the sensor.
 If the variation is observed and the message is still displayed check the correct insertion of the cable
from sensor B8 to X58 and from that connector to X31 of the main CPU A5; check the continuity of
these wires and replace the faulty ones (if any).
 If all cables are OK the fault is on the CPU and it needs replacing.

SERVICE MANUAL
8.2.3.9 E340: Sensor holder not in pan position

An exam requiring the sensor holder in the pan position has been selected but it is not sensed in the proper
position. Close the pan sensor holder to its position and press the "Patient centering" key >O< (5) to restart
the power on procedure. If this does not reset the error message check the proper functioning of optical
sensor B6 and check the continuity of cables from the optical sensor to board A8, connector X48, and from
that board to the main CPU board (A5), connector X33.
8.2.3.10 E360 and E361: X-ray trigger pressed during power on

This message is displayed if during the power on procedure the local (error E360) or remote (error E361) X-
ray trigger has been sensed as pressed. Release the trigger if it was pressed; the error condition is reset
powering the unit off and on again. If the error is still present:
 Check the continuity of the cables of the X-ray trigger; the local trigger S8 is connected to X18 of the
control panel and is transferred to the main CPU using the CANBus cable.
 Check that cable X18-X18 to the main CPU is well inserted and check its continuity.
 From the main CPU the signal is routed to the generator board (A10) using CANBus cable X20-X20;
check also that this cable is well inserted and check its continuity. Replace it if damaged.
 If the error is still present check the correct insertion of the flat ribbon cable from the generator CPU
board (A9) to the generator board (A10). The cable is labelled X53-X53; replace it if damaged.
WARNING: On generator board (A10) there are dangerous high voltages, 230 VAC
and 400 VDC. Before accessing the generator CPU and power board (A9 and A10) it is
mandatory to switch off the mains and wait up to 2 minutes in order to allow the discharge of
the capacitors.
8.2.3.11 E362: X-ray trigger released during examination procedure

The X-ray emission is controlled using a "dead man's switch"; this means that the X-ray trigger must be
pressed until the end of the emission and this also during the interrupted emission phase of TMJ. If this does
not happen this error message is displayed; the emission is stopped and all motors are released in order to
allow the patient to exit the unit. Press reset button >O< (5) and restart the acquisition keeping the X-ray
trigger pressed unitl the end of the acquisition.
8.2.3.12 E363: TCP-IP connection problem

This error appears when the TCP-IP connection between the VDSIB board and the computer encounters
problems (delay or timeout) which can stop the X-ray emission. If restarting the unit and the computer does
not help, check the Ethernet cable between the unit and the computer; make sure the Intel Pro 1000 network
board is used to connect the unit to the computer. If the error persists verify if the cables of the VDSIB board
are connected correctly; otherwise replace the VDSIB board.
8.2.3.13 E380: Invalid CANBus message (from generator CPU board A9)
This error is displayed when the main CPU board (A5) receives an invalid message from the generator board
(A10); this is a message whose contents are not listed on the valid data dictionary of the unit. This can be
generated by a bad connection or by a fault of the local generator CPU board (A9). Check CANBus cable
X20-X20 and replace it if faulty, otherwise replace the generator CPU board and then the generator board.

SERVICE MANUAL
8.2.3.14 E381: Timeout on activating CAN protocol on generator board
8.2.3.15 E382: HF not answering to CAN protocol

These two error messages have the same meaning: there is no answer from CAN messages to the main
CPU but they occur at different times. Error E381 is generated during power on while error E382 is displayed
after a normal power on sequence. In both cases the error can be generated by a bad connection of the
CANBus or a fault on the local generator CPU board so the steps described above for error E380 need to be
applied.

8.2.4.1 E400: Timeout of zero position sensor on Soft Tissue Filter
8.2.4.2 E401: Zero position sensor for Soft Tissue Filter always active
The Soft Tissue Filter for cephalometric exams is controlled by a stepper motor. During power on the system
checks if the motion is correct, checking the activation and deactivation of optical sensor B9. If it is not
sensed activated timeout message E400 is displayed; while if it is always active, error E401 is displayed. In
both cases the error can be generated by the loss of movement of the stepper motor or by a fault of sensor
B9.
 Power off the system and remove the front cover of the tubehead assembly.
 Check that during the power on phase there are movements on the primary slit collimator; the
normal motion is going to engage the sensor and a reverse motion disengage it. If no motion is
observed the problem can be stepper motor M6 or the cable connecting it to the main CPU. Check
that the cables between motor M6 and X65 are well inserted as for cable X65 to X29 and X30 of
main CPU board A5.
 Check the continuity of these cables from M6 to X65 and from X65 to X29 and X30 of main CPU
board A5.
 Repeat the power on sequence checking the motion.
 Power off the system and try to manually disengage the sensor wuth a smooth motion.
 If the variation is observed and the message is still displayed check the correct insertion of the cable
from B9 to X33 of the main CPU board and the continuity of the connection.
 If all cables are OK the fault is on the CPU and it needs replacing.
WARNING: These errors are related to the X-ray generator, so they can be safety
related. In case of error messages E759 and E755 the system must be immediately powered
off because there is an unexpected X-ray emission (error E759) or the emission has not been
terminated in the expected time.

SERVICE MANUAL
WARNING: On the generator board (A10) there are dangerous high voltage, 230 V
AC and 400 VDC. Before accessing the generator CPU and power board (A9 and A10) it is
mandatory to switch off the mains and wait up to 2 minutes in order to allow the discharge of
the capacitors.
8.2.5.1 E750: No power to generator board

This message is signalling that the generator board (A10) is not powered. Check if LED H3 of the generator
board is ON; if that is the case check the insertion of connector X53 and insert it correctly if necessary.
Check the voltage between TP21 and TP22, it should be 10V DC ±2V; if the value is inside the range replace
the generator CPU board (A9). If the value is zero (or very low) replace the generator board. If LED H3 is off
apply the operations as described in the previous subchapter.
8.2.5.2 E751: Overvoltage kV

This message is displayed when a value higher than expected has been detected on the generator board
(A10). Check that connector X57 is well inserted. With the connector inserted, measure the resistance
between pins 2 and 4 of the connector (harness to tubehead) that should be 13,3k ±2% while it should be
14,3k ±2% between pins 4 and 3 of the same connector; if correct values are measured replace first the
tubehead and if necessary the generator board. If incorrect values are measured replace the tubehead, then
the generator board.
8.2.5.3 E752: Filament overload
8.2.5.4 E753: Overload on anodic current

These messages are displayed when an abnormal value for the filament current or anodic current has been
detected. Replace the tubehead, then the generator board.
8.2.5.5 E754: Broken filament

This message is displayed when there is a fault on the power circuit of the filament and not only on the
filament itself. Check that connector X56 is well inserted. Check the continuity of the wires from X57 to the
tubehead. Verify if the preheating parameters are correct. If all is OK replace the tubehead.
8.2.5.6 E756: PFC failure

This message is signalling that the PFC (Power Factor Control) circuit is not correctly functioning. If the error
is present in stand-by mode replace the generator board (A10). If the error appears during an exposure reset
the error and repeat the exposure; if the error still appears replace the generator board, then the tubehead.

SERVICE MANUAL
8.2.5.7 E755: Alarm “Backup timer intervention”
8.2.5.8 E758: Alarm “No X-ray”
8.2.5.9 E759: Alarm “Unexpected emission”

Check if the X-ray emission is correct by measuring the anodic current against the set nominal value on the
generator board (A10). When the system is in idle mode, in a non emitting state, this signal must be low; the
generator CPU board (A9) checks this condition. If this does not happen the E759 message is displayed.
The CPU command for the emission, the X-ray on signal, is set to the on condition when it reaches 75% of
its set value at the beginning and is higher than 25% at the end of emission.
If the first condition is not met the exam is halted and the system has to be reset; message E758 "No X-ray"
is displayed. In this case check the correct insertions of cables X56 and X57 between the generator board
and the tubehead and X53-X53 (flat ribbon cable) between the generator board (A10) and the generator
CPU board (A9). Check the CANBus connection between the generator CPU board (A9) and main CPU A5
(cable X20-X20). If all the connections are OK and the fault is repetitive apply the procedure for LED H1 (see
LED subchapter).
If the second condition is not met and the X-ray emission does not drop below the value in a pre-set time,
message E759 "Unexpected emission" is displayed. This message can be also displayed if the X-ray on
signal is sensed during the idle state. In this case check the main CPU board (A5) and the generator CPU
board (A9) and cable X20-X20. If all are OK replace the generator board.
The emission is also controlled through a safety backup timer that interrupts the power to the tubehead in
case of a hardware or software fault in the generator CPU board. The intervention of the backup timer,
message E755, is signalled by red LED H4 lighting up. This alarm can be reset only by powering off the unit
and waiting for at least 1 minute before powering it on again. If LED H4 remains lit (on) replace the generator
board. If the LED does not remain lit (off) after powering on the unit make a new acquisition and replace the
generator board if the message appears again.
8.2.5.10 E760: Alarm "No X-ray trigger command"

This message is displayed when the generator CPU board (A9) is not detecting the X-ray trigger during the
emission start-up. In this case check the correct insertion of X53-X53 (flat ribbon cable) between the
generator board and the generator CPU board (A9). Check the CANBus connection between the generator
CPU board (A9) and main CPU A5 (cable X20-X20). If the error is still present check the cable of the X-ray
trigger; If all connections are OK and the fault is repetitive replace the generator CPU board (A9).
8.2.5.11 E762: Alarm "No X-ray feedback"

This message is displayed when the generator CPU board (A9) is not detecting the X-ray emission feedback
signal. In this case check the correct insertion of X53-X53 (flat ribbon cable) between the generator board
and the generator CPU board (A9). Check the CANBus connection between the generator CPU board (A9)
and main CPU A5 (cable X20-X20). Check the correct insertion of cables X56 and X57 between the
generator board and the tubehead. If all connections are OK and the fault is repetitive replace the generator
CPU board (A9).

SERVICE MANUAL
8.2.5.12 E771: Frame longer that expected
8.2.5.13 E772: Invalid analog channel selection
8.2.5.14 E773: Unknown command

Protocol errors; power off the unit and on again. If the error is still present call the technical service
department.
8.2.5.15 E774: X-ray trigger not pressed

This error message is displayed when the generator CPU board (A9) is not detecting the X-ray trigger
activation; it is also displayed if the main CPU (A5) has launched the emission with the corresponding
CANBus message. In this case a possible interruption on cable X20-X20 from main CPU A5 to generator
CPU board A9 is possible. From the main CPU the signal is routed to the generator board using CANBus
cable X20-X20; check that this cable is well inserted and check its continuity and replace it if damaged. If the
error is still present check the correct insertion of the flat ribbon cable between the generator CPU board and
the generator board. The cable is labelled X53-X53; replace it if damaged.
8.2.5.16 E775: X-ray trigger released during emission

This message has the same meaning as error E362 but is generated by the generator CPU board (A9); it is
signalling a possible broken connection with the main CPU (A5). Repeat the test as for error E774 above.
8.2.5.17 E776: Watch dog CAN intervention

Protocol error; power off the unit and on again. If the error is still present call the technical service
department.
8.2.6 Error codes E800 and E801

These messages are signalling an error caused on the column movement.
8.2.6.1 E800: Timeout on CAN activation for vertical motor

This error is displayed when there is no answer from CAN messages to the main CPU board (A5) during
power on. The error can be generated by a bad connection of the CANBus or a fault on the column CPU
board (A1). Check CANBus cable X11-X11 and replace it if faulty otherwise replace the column CPU board.
8.2.6.2 E801: On/off command for vertical motor not changed at planned time
This message is displayed when there is a fault on the column movement. Check that column movement
power supply fuse F4 is not blown. Check that the column movement safety microswitches work correctly
otherwise replace the microswitch assembly (microswitch and cable). Check CANBus cable X11-X11 and
replace it if faulty otherwise replace the column CPU board.

SERVICE MANUAL
8.2.7 Error codes E831 (I-Max Touch 3D only)

Error 831 is related to VDSIB board A22. Check all the cables of this board (e.g. X75). Check the power
HUB board in the rack under the CPU board and the connections of this board with the CPU (e.g. cable X82)
and with the VDSIB board ; otherwise replace the power HUB board and/or the VDSIB board..
8.2.8 Error codes E850, E851 and E852

These messages are signalling an error caused on the operator interface.
8.2.8.1 E850: More than one button pressed during power on

During the power on phase the local control board of the keyboard checks that during power on no more
than 1 button is pressed. Only the simultaneous use of the up and down column buttons is allowed (to enter
the set up procedure). If this error occurs without an intervention of the operator it means that those buttons
are pressed. In that case replace the keyboard membrane and if necessary the control board; otherwise this
E 850 (xxxxxxxx)
CALL TECH ASS.
xxxxxxxx = code number for message 850
Release the corresponding key if pressed and repeat the power on procedure otherwise replace the
keyboard membrane and if necessary control board.
8.2.8.2 E851: Column up or column down pressed at power on

This message is signalling that only one of the two buttons is pressed. Release the button that is being
pressed and power off then power on the system again. If the message is displayed again replace the
keyboard membrane and if necessary the control board.
8.2.8.3 E852: One key pressed during movement

During the system movements the keyboard is inactive; at the pressure of one button all movements are
stopped and this error message is displayed. This is useful in case an abnormal motion is detected, for
instance when the column does not stop at the release of the corresponding button but still continues to
move. Check if a button has been pressed involuntary and restart the operation with a new power on
procedure. In case a key is stuck one of the previous messages (E850 or E851) will be displayed; refer to
those procedures above.

SERVICE MANUAL
9. MAINTENANCE
As with all electrical appliances, this unit must be used correctly and maintenance and inspections must be
made at regular intervals. Such precautions shall guarantee the safe and efficient function of the unit.
Periodic maintenance consists in inspections made directly by the operator and/or technical service
department. The inspections made directly by the operator are these:
 Ensure that the rating labels are intact and correctly fastened.
 Check whether there are any traces of oil on the tubehead.
 Check to ensure that the cable from the X-rays push-button is not split or damaged.
 Check to ensure that there is no external damage to the appliance which could jeopardise protection
from radiation.
WARNING: It is recommended to perform these inspections before each session of

operations. If the operator detects irregularities or damage, he should immediately inform the
technical service department.
The unit's performance is checked and, where necessary corrected, during the maintenance activities
performed by the technical service department, in accordance with the indications provided in the following
chapters. Such interventions are recorded in the maintenance log in the User Manual. The periodic
maintenance performed by the technical service department comprises these additional inspection points to
be made yearly:
 General visual inspection.
 Grounding of all the accessible conductive parts.
 Condition of the internal and external cables: wear and tear and fastenings.
 Tightening of the primary bolts and screws such as the wall attachment, the moving mechanisms
and the chin rest arm.
 Status of cleanliness of the console.
 Correct functioning of the light indicators of the console.
 Verification of the exposure parameters: kV, mA, time.
 Verification of the correct function and status of cleanliness of the laser centering devices.
 Verification of the correct centering of the secondary collimator and of the Ceph sensor.
 3D digital sensor calibration every 6 months (see following paragraph).
WARNING: Components may only be replaced by original spare parts.
NOTE: The service engineer has to take special care with regards to all the points that
concern electrical safety of the device and must make sure to restor all provisions for
electrical safety which may be affected during a service intervention; he/she should solicit
the customer to have the electrical safety tests repeated every time an intervention has
caused the replacement of important parts or the intervention has significantly affected the
safety provisions of the device.

SERVICE MANUAL
9.1 Service tools

In order to perform a correct system calibration, is necessary to use these tools:
Code Description Function
6107900100 Laser centering tool Used for panoramic function
6107900200 Centering phantom tool (symmetry verification) adjustment and calibration
5209900900 Ceph sensor centring tool Used for sensor calibration and
5607900800 Sensor calibration tool (copper filter) cephalometric arm checks
5807304100 Panolan utility on O.S.P.(drivers) CD-Rom
Refer to the accessories and tools in the schematics chapter for visuals of the tools.
9.2 Periodic 3D sensor calibration (I-Max Touch 3D only)

It is necessary to perform a calibration of the 3D detector every 6 months in order to ensure the digital
sensor is always correctly calibrated. Expired calibrations may have an effect on the image quality. This
procedure has to be performed with the sensor at working temperature; for this reason it is necessary to
have switched on the I-Max Touch 3D at least one hour before the calibration.
1. Access the technical setup menu and enter the CONFIGURATION menu (password 92) to set the "Skip
sensor" parameter to ON (for more information refer to the Technical service programs chapter).
2. Exit the technical menu and set the unit in normal working mode and select the "3D Dentition" program.
3. Copy the sensor calibration files from the CD-ROM in folder “C:\IMAGERs” if this has not already been
done.
4. Open the ViVA software from Varian (previously installed on the computer) to access direct control of the
3D digital sensor.
5. In ViVA select modality "2x2 0.5pF G1 30fps" corresponding to the 3D modality in the dropdown menu at
the top left.
Figure 38

SERVICE MANUAL
6. Click on the "Acquisition" menu and select the "System settings" options; disable the options "Offset
Calibration", "Gain calibration", "Pixel defect map" and "T Pixel Correction" - uncheck all the checkboxes.
7. In the "Acquisition" menu, select the option "Mode settings". Check the "User Sync" checkbox in order to
manually manage the exposure.
Figure 39
8. Open the "Acquisition" menu and perform an "Offset Calibration"; this calibration does not require X-ray
emission. At the end of the procedure select "Gain Calibration" in the "Acquisition" menu.
9. Make sure the unit is set to "3D dentition" mode and set these parameters: 76kV - 10mA. Position the
copper (Cu) filter of 1.5mm thickness. Start the X-ray emission; as soon as the emission starts press on
the "Continue" button to start the data acquisition for the gain calibration.
Figure 40

SERVICE MANUAL
10. When the progress bar reaches the end press on the "Continue" button again.
Figure 41
11. At the end it will be possible to check the median gain value which should be between 2000 and 3000. In
case the value is not within this range it will be necessary to repeat the calibration and select the
exposure parameters (kV and if necessary mA) that provide the correct median value.
Figure 42
12. Repeat the calibration (steps 6 to 13) by selecting the other 3D modalities which are "2x2 4pF G4 30fps"
and "1x1 0,5pF G4 10fps" in the dropdown menu at the top left.
13. In order to calibrate the panoramic modality, select the "1x1 0,5pF G4 64 zoom" option in the dropdown
menu at the top left.

SERVICE MANUAL
14. In the "Acquisition" menu, select the option "Mode settings" and disable the "User Sync" parameter.
Figure 43
15. Open the "Acquisition" menu and perform an "Offset Calibration"; this calibration does not require X-ray
emission. At the end of the procedure select "Gain Calibration" in the "Acquisition" menu, this screen is
displayed.
Figure 44
16. Set the I-Max Touch to "Panoramic" mode and set these parameters: 60kV - 6mA. Remove the copper
(Cu) filter of 1.5mm thickness used for the 3D calibration. Start the X-ray emission; as soon as the
emission starts press on the "Continue" button to start the acquisition for the gain calibration.
17. At the end it will be possible to check the median gain value which should be between 2000 and 3000. In
case the value is not within this range it will be necessary to repeat the calibration and select the
exposure parameters (kV and if necessary mA) that provide the correct median value.
18. At the end of calibration verify that the calibration files present in the directory "C:\IMAGERs\sensor
S/N/working modality" have been updated. In folder "C:\Documents and Settings\All Users\Application
Data\OWANDY\OSP - LAN PANORAMIC\" rename subfolder "Calibration" to "CalibrationOld". Create a
new folder "Calibration" and copy the content of folder "C:\IMAGERs\sensor S/N\" to the new
"Calibration" folder.
NOTE: After the calibration, enter the service menu, go to the CONFIGURATION menu
(password 92) and set the parameter "Skip Sensor" to OFF.

SERVICE MANUAL
9.3 Procedure for sensor or tubehead replacement

These operations must be performed in case of the replacement of the digital sensor and/or the tubehead.
Before replacing these parts take note of the mechanical position of the defective components.
9.3.1 Sensor replacement

In case of a 2D pan or ceph sensor replacement it will be necessary to follow the procedure described in the
subchapter about the pan and ceph calibration files installation, in the Installation chapter, in order to install
the calibration files using the sensor installation disc provided with the new sensor.
NOTE: In case of the replacement of a ceph sensor the alignment of the ceph axes
should also be verified using the ceph arm alignment procedure further down in this chapter.
In case of a 3D digital sensor replacement it will be necessary to follow the procedure described in the
subchapter about the 3D calibration files installation, in the Installation chapter, in order to:
1. Install the calibration files using the Receptor installation disc provided with the new sensor. Make sure
the calibration files have been correctly copied to the "C:\Documents and Settings\All Users\Application
Data\OWANDY\OSP - LAN PANORAMIC\Calibration" folder (or "C:\Program Data\ OWANDY\OSP -
LAN PANORAMIC\Calibration" on Windows 7).and make a copy in “C:\IMAGERs\”.
2. Configure the Mac address of the new sensor in the "Hcpconfig.ini" file of the new calibrations files, in
section “[HcpFgPleora]” under the heading “PleoraMacAddress=”.
9.3.2 Panoramic X-ray beam centering verification (I-Max Touch only)
NOTE: This subchapter is applicable for both a sensor and a tubehead replacement.

In order to verify the centering it is necessary to follow this procedure:

1. Start the imaging software and select/create a patient file for the test images.
2. Open the virtual keyboard of the unit and select the Pan program - make sure the standard curve has
been selected and not the alternative curve.

SERVICE MANUAL

filter
this image will be displayed.
Figure 27
the two external balls; this distance has to be:
If the distance is not correct it is necessary to adjust the Y axis using the AXIS ALIGNMENT menu
(password 118) in the technical menu and make a new exposure (for more information refer to the
Technical service programs chapter).
Figure 28
6. Measure the two halves of the image (from each outer ball to the center ball) in order to check the
symmetry; the difference must be max. 1 mm. If there is a problem with the symmetry it is necessary to
adjust the rotation offset using the AXIS ALIGNMENT menu (password 118) in the technical menu and
make a new exposure.
7. In the technical menu, program the unit to use the alternative curve (please refer to the “Pan order”
option in the CONFIGURATION menu of the technical menu).
8. Open the virtual keyboard of the unit and select the Pan program - make sure the alternative curve has
been selected and not the standard curve. The name of the alternative Pan program is displayed with an
accent (‘).

SERVICE MANUAL
9. Check that the centering phantom tool on the chin rest and the sensor calibration tool in front of the
sensor are positioned correctly.
filter
Figure 27
the two external balls; this distance has to be:
If the distance is not correct it is necessary to adjust the Yevo axis using the AXIS ALIGNMENT menu
(password 118) in the technical menu and make a new exposure.
Figure 28
12. Measure the two halves of the image (from each outer ball to the center ball) in order to check the
symmetry; the difference must be max. 1 mm. If there is a problem with the symmetry it is necessary to
adjust the rotation offset using the AXIS ALIGNMENT menu (password 118) in the technical menu and
make a new exposure.
13. If needed, in the technical menu reprogram the unit with the curve required by the user (please refer to
the “Pan order” option in the CONFIGURATION menu of the technical menu)

SERVICE MANUAL
9.3.3 Panoramic X-ray beam centering verification (I-Max Touch 3D

only)
NOTE: This subchapter is applicable for both a sensor and a tubehead replacement.

In order to verify the centering it is necessary to follow this procedure:

2. Enter the service mode and go to the AXIS ALIGNMENT menu (password 118), then select the "Y Axis
zero" and confirm twice with the "Patient centering" key >O< (for more information refer to the Technical
service programs chapter). The rotary arm will align with the head of the unit. Use this procedure:
3. Run the ViVA software and verify that the serial number of the sensor selected in the software
corresponds to that of the 3D sensor of the unit.
Figure 45

SERVICE MANUAL
In case of digital sensor replacement select "No" in the message that is displayed and set the correct
sensor serial number by selecting the "Receptor setup" option in the "Acquisition" menu. It is possible to
select the serial number of the detector in the "Receptor Serial #" window that appears if it has been
previously installed in the directory "C:\IMAGERs".
Figure 46
4. Click on "OK" to verify the communication. When communication is established the "Mode" window lists
the available calibration files of the different modalities for the digital sensor; select "1x1 0.5pF G4 64
zoom" in the drop-down menu at the top left. In the window that appears set the number of frames
(acquired images) to “1000” and confirm with the "OK" button.
Figure 47

SERVICE MANUAL
5. Move the small black square present in the upper window of the screen to the lower window and stop the
acquisition by clicking on the "Red square" button at the top right of the screen. Close the message by
clicking on the "Yes" button.
Figure 48
6. In order to center (align) the tubehead, the primary collimator, the chin support and the digital sensor it is
necessary to make exposures without any rotation of the unit. Position the centering phantom tool (refer
to the accessories and tools in the schematics chapter for details) on the chin rest and set the unit to
66kV - 6mA - 0,5sec.
7. Click on the "Acquire image" button at the top to start the acquisition and then press the X-ray trigger.
When a white image appears in the green rectangle on the screen, stop the acquisition with the "Red
square" button at the top right. Finally release the X-ray trigger. The green rectangle is the area of the
detector that is used and allows checking the centering of the image.
8. The acquisition sequence can be reviewed by pressing the "Play" key ("Green triangle" button at the top
right) and freeze the image when the white frames appear. Optimize the image selecting "Awl" on the left
side of the screen and adjust brightness and contrast with the cursors. It is also possible to select the
zoom to enlarge the image and read the position more easily. The center of the image is 32 pixels from
both sides of the window.
NOTE: When you replace the digital sensor, ONLY move the sensor in order to center
the X-ray beam. In case you replace the tubehead, move ONLY the tubehead. It is very
important to have a fixed reference point for the beam centering.

SERVICE MANUAL
a
b d c
Figure 49
9. Depending on the result on-screen, corrections have to be made to the alignment of the parts. Points “a”,
“b”, “c” and “d” in the image above are handled in this way:
a. In case the three reference pins in the grey area of the image are aligned and centered but the X-ray
beam is not centered in the green frame, it is necessary to move the tubehead by acting on screws
number "4" (see below).
b. In case the reference pins and the X-ray beam are centered but there is a horizontal misalignment of
the image (to the left or right) in the green frame, which correspond to a vertical misalignment on the
sensor, it is necessary to move the primary collimator by acting on screws "1", "2" and "3" (see
below).
Figure 50

SERVICE MANUAL
c. In case the image is not parallel to the window, it is possible to move the digital sensor by acting on
screws "2" (see below).
d. In case the reference pins are not positioned in the center, it is necessary to move the digital sensor
by acting on screws "1" (see below).
Figure 51
10. At the end of the adjustment, the image must be completely visible and well aligned and centered in the
green window.
Figure 52

SERVICE MANUAL
9.3.4 3D image adjustment (I-Max Touch 3D only)

To verify the lateral offset for the 3D acquisitions this procedure must be followed:
2. Place the centering phantom tool (refer to the accessories and tools in the schematics chapter for
details) on the chin rest and select the "3D Dentition" program.
3. In the Panolan utility, select the "3D centring" option in the "Image processing" menu. Use the default
settings in the window that appears. Click on the "OK" button to accept. The "3D centring" option in the
"Image processing" menu is now checked.
Figure 53
4. Press the exposure button and wait for the end of the acquisition. The 3D volume will be automatically
processed.
5. Open folder C:\Program Files\Owandy\OSP_LAN_PANORAMIC\Centring. This folder contains a series
of images; each image corresponds to the same slice in the 3D volume but rebuilt with a different
horitzontal offset value. The file name of the each image contains the offset value in pixels, either
negative or positive.
6. Double-click an image in the series to open it in the Windows photo viewer or use another graphics
program to open the .bmp files. Fracture artefacts will be visible on the rounded edge of the centering
phantom tool; depending on the offset value the fracture will be offset to the left or to the right.
Increase pixel value Reduce pixel value

SERVICE MANUAL
7. Select the image where the fracture on the rounded edge of the centering phantom tool disappears or is
minimal and note the 4-digit value mentioned in that image's filename; e.g. the value is "-1524" for file
"004 - OFFSET_HORIZONTAL_UM=-1524 (-6 pixels).bmp".
8. Open the "PANO_LAN_DLL.ini" file in this folder:
 Windows XP : C:\Documents and Settings\ All Users\Application Data\OWANDY\OSP - LAN
PANORAMIC\
 Windows Vista, 7 and 8: C:\Program Data\ OWANDY\OSP - LAN PANORAMIC\
9. Modify line "OFFSET_HORIZONTAL_UM=xxx" and replace the value by the 4-digit value from the
centring file that was selected above; e.g. OFFSET_HORIZONTAL_UM=-1524. Save the file.
10. In the Panolan utility, select the "3D centring" option in the "Image processing" menu again to disable it;
verify in the "Image processing" menu that the "3D centring" option is unchecked.
11. Reset the unit and make a standard 3D acquisition. The 3D volume will be automatically reconstructed
and displayed in the Panolan utility.
12. Verify that the 3D volume does not show any alignment or fracture artefacts.
9.4 Procedure CPU board replacement
WARNING: On the board shipped as a replacement the hardware key and the
EEPROM are not configured.
Hardware key A13 (code V5807302700) must be retrieved from the failed board and mounted on the new
board to activate the new CPU board in the system. This component includes the U.I.C. (Unique
Identification Code) that determines the enabling codes for the radiological exams.
D19
A13
Figure 54

SERVICE MANUAL
The hardware key is positioned on connector XJ26 of microprocessor board A6 (code V5807302300) as
indicated in the figure below; to reach the board remove the metallic cover. The EEPROM, identified as D19
on microprocessor board A6, stores the system configuration data; remove the EEPROM from the new
board and replace it with the one present on the failed board. In case the old EEPROM is not functioning it
will be necessary to mount the EEPROM that does not contain the configuration data and manually restore
the configuration data present in the equipment parameters table by following the procedure in the technical
menu subchapter. Check that the jumpers are in the following position: X11 (closed with Pan-only) - X12
always OPEN - X13 always CLOSED.
NOTE: At the end of the board replacement reposition the metallic cover and the
ground connection. Both parts have to be recuperated from the failed board.
9.5 Procedure ceph arm alignment
NOTE: To be able to perform these operations during maintenance it will be

necessary to remove some of the unit covers.
NOTE: This adjustment requires that a computer is directly connected to the unit and
it must be installed with the O.S.P. (drivers) and imaging software.
NOTE: When aligning the ceph on an I-Max Touch 3D unit select the I-Max Touch (not
the I-Max Touch 3D) unit in the panoramic control panel of the O.S.P. (drivers) before working
on the Ceph arm. Switch back to the I-Max Touch 3D unit once Ceph maintenance has been
finalized.
To verify the centering of the Cephalometric function it is necessary to:

1. Switch on the machine and access the CEPH SETTING menu (password 124) in the technical menu (for
more information refer to the Technical service programs chapter). close the Panoramic sensor holder or
the 3D sensor if it is open. Press the >O< key (5); one of these messages will be displayed:
CEPH POSITIONING
PRESS >0<
or
MACHINE SETTING
PRESS >0<
2. Press the >O< key (5). The unit will move and this message will be displayed:
WAIT FOR
MACHINE SETTING
followed by:
CEPH POSITIONING
PLEASE WAIT
When the machine stops moving, this message will be displayed:
DIGITAL CEPH
ENABLE SENSOR

SERVICE MANUAL
These are the different steps of the digital ceph centering procedure; they must be performed in the
correct order:
1. Verification of the alignement of the ear rods
2. Ceph sensor centering
3. Secondary collimator centering
4. Soft Tissue Filter afjustment
Each step is described in detail in the following subchapters.
WARNING: Do NOT modify the "Digital CEPH Y offset" of the TROUBLESHOOTING

menu (password 124), functionality can be severely impaired.
WARNING: X-rays will be emitted during the performance of these operations. The
authorised technicians are therefore recommended to use the greatest caution and to comply
with the safety regulations and laws of their country.
9.5.1 Alignment ear rings

To perform the alignment of the rings in the ear plugs it is necessary to
1. Place the ear rod assembly in latero-lateral position with the ear rods completely apart (open).
2. With the unit in the "CEPH SETTING" technical menu (see beginning of this subchapter) press the left
and right arrow keys until this message is displayed:
DIGITAL CEPH
ROTATION OFFSET
3. Press the "Patient entrance" key >O< (5). While the primary slit collimator moves to the central ceph
position this message will be displayed:
PLEASE WAIT…
Then this message is displayed:
T ZERO [ff] abcd
ZERO OFFS ±eeeee
4. A more precise setting has to be made with X-ray emission: pressing the "P" key then using the up and
down arrow keys set the values for the exposure (suggested values: 60kV and 6mA).
5. Open the virtual keyboard in the imaging software.
6. Press the "M" key; the system gets ready to take the rotation arm alignment test by moving the sensor to
the correct position.
NOTE: If this message is displayed check the connection with the computer. Press
the Patient entrance" key >O< (5) to reset the message.
DIGITAL SENSOR
IS NOT READY
7. Press the X-ray trigger and keep it pressed until the end of the exposure.

SERVICE MANUAL
Figure 55
8. At the end of the ear centering calibration evaluate on the acquired image if the X-ray beam is vertically
displaced (if more than 10 mm of upper or lower white border is present); if it is necessary to change the
height of the ceph arm loosen the two "A" screws and adjust the height of the ceph arm acting on screw
"B". Repeat the exposure until the vertical alignment is reached then tighten the "A" screws.
Figure 56

SERVICE MANUAL
9. Evaluate on the acquired image if the ear rings are concentric (the small circle falls within the larger
circle) To adjust the vertical alignment between the two rings, loosen the two "F" screws (see image
above) and adjust the position of the arm acting on screw "G" (see image below). Check the alignment
with a new exposure and repeat until the alignment is done, then tighten bolt "H" and screws "F".
G
H
Figure 57
10. If in the image the big circle it is not positioned horizontally in the middle of the X-ray beam, it is
necessary to turn the rotation arm. With the up and down arrow keys set the speed value (suggested
value: 2) and with the right and left arrow keys turn the rotation arm:
a. Increasing the offset value if the distance on the left of the big circle is smaller than the distance
on the right.
b. Decreasing the offset value it if the distance on the left of the big circle is larger than the distance
on the right.
When the correct setting is reached press Test key “T”to display this message:
UPDATE CHANGES?
>0< = Y, T = N
Press the "Patient centering" key >O< to store the changes and the Test key “T” to exit the technical
menu. Access the CEPH SETTING menu (password 124) in the technical menu again (for more
information refer to the Technical service programs chapter) and enter the “Rotation Offset” submenu
again as described at the beginning of this procedure. Make another exposure and repeat until the big
circle is centered in the X-ray beam.
NOTE: Write down the new value in the relevant box in the appendix of this manual.

SERVICE MANUAL
11. To adjust the horizontally alignment between the two rings, loosen the two "C" screws and rotate the ear
rod assembly support acting on screw "D". Once the alignment is done tighten screws "C".
Figure 58
9.5.2 Ceph sensor centering

To verify the centering of the digital sensor use the picture obtained at the end of the previous ear ring
alignment subchapter, then continue with these steps:
1. Measure the distance between the borders of the image and the borders of the central (black) vertical
stripe. The right and left distances must not differ more than ±3mm (see below).
Figure 59

SERVICE MANUAL
2. Should the central vertical strip not be centered, use the "Size Selection" key to select "CEPH SENSOR
ZERO" menu; this message will be displayed:
S ZERO [ff] a
ZERO OFFS ±eeeee
With the up and down arrow keys set the speed value (suggested value 2) and with the left and right
arrow keys move the ceph sensor:
a. Increasing the offset value if the distance on the left of the stripe is larger than the distance on
the right.
b. Decreasing the offset value it if the distance on the left of the stripe is smaller than the distance
on the right.
3. Close the sensor holder, if open and press key "Adult/Child Selection" key, this message will be
displayed:
UPDATE CHANGES?
>0< = Y, T = N
Press the "Patient centering" key >O< to store the changes and reset the axis position.
4. Press the "Exam Mode Selection" key to move the ceph sensor in the acquisition start position.
5. Press the X-ray trigger to make a new image acquisition.
6. Repeat the procedure from the beginning until the stripe is centered correctly.
7. When the correct setting is reached press Test key “T” to exit the Rotation offset menu and return to the
main technical menu:
NOTE: Write down the new value in the appendix of this manual.
9.5.3 Secondary collimator centering

To perform the secondary ceph collimator alignment use the picture obtained at the end of the previous ceph
sensor sentering subchapter then continue with these steps:
1. Place the ear rod assembly in antero-posterior position with the ear rods completely apart (open). Rotate
the nose rest completely upwards to its resting position.
2. Press the left and right arrow keys until this message is displayed:
DIGITAL CEPH
CEPH S.COL. ZERO
3. Press the "Patient entrance" key >O< and this message will be displayed:
C ZERO [ff] abcd
ZERO OFFS ±eeeee
4. Press the "Patient entrance" key >O<; the secondary collimator and the ceph sensor will automatically
be placed in the central ceph position.
message "Board is connected" is displayed at the bottom left. Check that in the "Image processing"
menu all the items are deselected (no "V" sign).
6. Place the ceph sensor centering tool (refer to the accessories and tools in the schematics chapter for
details) on the secondary ceph collimator.
7. Press the "P" key then use the up and down arrow keys to set the exposure parameters (suggested
values: 60kV, 6mA and 0.5s).

SERVICE MANUAL
8. Acquire an X-ray image by pressing the X-ray trigger and check if in the obtained narrow image the
projection of the slit of the ceph sensor centering tool is vertical and positioned in the middle of the area
which is defined by the arc (see figures below).
Figure 60
9. The image has to be centered with the arc:
Figure 61
10. If it is not the case use the up and down arrow keys to set a speed value (suggested value 3) and with
the left and right arrow keys move the secondary collimator:
a. Increasing the offset value if the distance on the left is smaller than the distance on the right.
b. Decreasing the offset value it if the distance on the left is larger than the distance on the right.

SERVICE MANUAL
NOTE: This is a fine setting; if the zero offset (±eeeee) is lower than –1000 steps or
greater than 1000 steps repeat the first step of the ceph arm centering described in the ear
rings alignment procedure above.
11. When the correct setting is reached press Test key “T”to display this message:
UPDATE CHANGES?
>0< = Y, T = N
Press the "Patient centering" key >O< to store the changes and the Test key “T” to exit the technical
menu.
9.5.4 Soft Tissue Filter (STF) adjustment

The adjustment of the Soft Tissue Filter is made using the CEPH SETTING menu (password 124) in the
technical menu (for more information refer to the Technical service programs chapter):
1. Place the ear rod assembly in latero-lateral position with the ear rods completely apart (open).
2. Press the left and right arrow keys until this message is displayed:
DIGITAL CEPH
STF ZERO OFFSET
3. Press the "Patient entrance" key >O<. During the positioning this message will be displayed:
PLEASE WAIT…
Then this message is displayed:
STF ZERO [0]
ZERO OFFSET ±xxx
4. Open the virtual keyboard in the imaging software.
5. Press the "M" key; the machine gets ready to take an 18x22A ceph exam and the Soft Tissue Filter will
be automatically placed in the X-ray field.
NOTE: If this message is displayed:

DIGITAL SENSOR
IS NOT READY
check the connection with the computer. Press the >O< key to reset the message and press
the "M" key again.
6. Press the "P" key then use the up and down arrow keys to set the exposure parameters (suggested
values: 60kV, 6mA and 0.2s).
WARNING: X-rays will be emitted during the performance of these operations. The
authorised technicians are therefore recommended to use the greatest caution and to comply
with the safety regulations and laws of their country.

SERVICE MANUAL
7. Press the X-ray trigger and keep it pressed until the end of the exposure; this message will be displayed:
ENTER IMG OFFSET
OFFSET (mm) 50
8. On the acquired image measure (in mm) distance "A" between the Soft Tissue Filter edge and the center
of the ear rings.
Figure 62
9. If distance "A" is different from 50±2mm, press the up and down arrow keys to reach the measured
value; press the >O< key to store the change; the system will calculate automatically the new Soft
Tissue Filter offset. If distance "A" is 50±2mm no correction is needed; press "Test" key (T) to exit. In
either case this message will be displayed:
STF ZERO OFFS a
OFFSET ±xxx
10. Check the correct alignment of the Soft Tissue Filter by performing a new exposure (repeat the actions
above until the alignment is correct). Store the new setting by pressing the "Test" key (T). The display
will show:
UPDATE CHANGES?
>0< = Y, T = N
Press the >O< key to permanently store the changes.
11. Press the "Test" key (T) to exit the CEPH SETTINGS menu (password 124), this message will be
displayed
CONFIRM EXIT?
>0< = Y, T = N
Press the "Test" key (T) again to exit the menu and store the changes.

SERVICE MANUAL
9.6 Procedure computer replacement and software update

In case of a computer replacement it will be necessary to following the same procedures as for a new
computer installation for the new workstation; ensure that:
 The computer complies with the minimum specifications.
 The Intel Pro 1000 Gigabit network board is installed in the computer, configured and connected to
the unit.
 The O.S.P. (drivers and utilities), the calibration files of the sensor(s) and the imaging software have
been installed and configured on the computer.
Refer to the computer installation instructions for the different installation procedures.
10. SCHEMATICS AND DRAWINGS I-MAX TOUCH

SERVICE MANUAL
10.1 General diagram
General diagram - Code 39069001 Rev. 4 - Page 1 of 9

SERVICE MANUAL

SERVICE MANUAL

SERVICE MANUAL

SERVICE MANUAL

SERVICE MANUAL

SERVICE MANUAL

SERVICE MANUAL

SERVICE MANUAL

SERVICE MANUAL
10.2 Layout column CPU board A1
Layout column CPU board A1 - Code 58071010 Rev. P - Page 1 of 1

SERVICE MANUAL
10.3 Circuit diagram column CPU board A1
Circuit diagram column CPU board A1 - Code 39079005 Rev. P - Page 1 of 3

SERVICE MANUAL

SERVICE MANUAL

SERVICE MANUAL
10.4 Layout control panel board A4
Layout keyboard board STC - Code OW10139 Rev. 2.0 - Page 1 of 1

SERVICE MANUAL
10.5 Layout CPU board A5
Layout CPU board A5 - Code 58073033 Rev. 2 - Page 1 of 1

SERVICE MANUAL
10.6 Circuit diagram CPU board A5
Circuit diagram CPU board A5 - Code 39079036 Rev. 1 - Page 1 of 9

SERVICE MANUAL

SERVICE MANUAL

SERVICE MANUAL

SERVICE MANUAL

SERVICE MANUAL
Ciircuit diagram CPU board A5 - Code 39079036 Rev. 1 - Page 6 of 9

SERVICE MANUAL

SERVICE MANUAL

SERVICE MANUAL

SERVICE MANUAL
10.7 Layout microprocessor board A6
Layout microprocessor board A6 - Code 58073042 Rev. 1 - Page 1 of 1

SERVICE MANUAL
10.8 Circuit diagram microprocessor board A6
Circuit diagram microprocessor board A6 - Code 39079009 Rev. 1 - Page 1 of 4

SERVICE MANUAL

SERVICE MANUAL

SERVICE MANUAL

SERVICE MANUAL
10.9 Layout and circuit diagram rotation arm board A7
Layout & circuit diagram rotation arm board A7 - Code 58073025 Rev. P - Page 1 of 1

SERVICE MANUAL
10.10 Layout generator CPU board A9
Layout generator CPU board A9 - Code 58074037 Rev. P - Page 1 of 1

SERVICE MANUAL
10.11 Circuit diagram generator CPU board A9
Circuit diagram generator CPU board A9 - Code 39079040 Rev. P - Page 1 of 2

SERVICE MANUAL

SERVICE MANUAL
10.12 Layout generator board A10
Layout generator board A10 - Code 58074021 Rev. 9 - Page 1 of 1

SERVICE MANUAL
10.13 Circuit diagram generator board A10
Circuit diagram generator board A10 - Code 39079013 Rev. 7 - Page 1 of 3

SERVICE MANUAL

SERVICE MANUAL

SERVICE MANUAL
10.14 Layout and circuit diagram ceph arm connection board A12
1 2 3 4
1
X5 1 1 X2
X4 X3 1
1
X6 X1
1
B
C
1 1
2 3
3 2
4 4
5 X4
6 1
7 4
8 2
X1 3
X6
D 3 1 + FOTOCEL. (+PHOTOCELL)
4 2 - FOTOCEL. (-PHOTOCELL)
2 3 B2
1 4
X2 X3
1 + FOTOCEL. (+PHOTOCELL)
2 - FOTOCEL. (-PHOTOCELL)
3 B1
4
X5
Layout & circuit diagram board A12 - Code 58098150 Rev. 0 - Page 1 of 1

SERVICE MANUAL
10.15 Layout DSPU board A14
Layout DSPU board A14 - - Page 1 of 1

SERVICE MANUAL
11. SCHEMATICS AND DRAWINGS I-MAX TOUCH 3D

SERVICE MANUAL
11.1 General diagram

SERVICE MANUAL

SERVICE MANUAL

SERVICE MANUAL

SERVICE MANUAL

SERVICE MANUAL

SERVICE MANUAL

SERVICE MANUAL

SERVICE MANUAL

SERVICE MANUAL
11.2 Layout column CPU board A1
Layout column CPU board A1 - Code 58071010 Rev. P - Page 1 of 1

SERVICE MANUAL
11.3 Circuit diagram column CPU board A1

SERVICE MANUAL

SERVICE MANUAL

SERVICE MANUAL
11.4 Layout keyboard board A4
Layout keyboard board STC - Code OW10139 Rev. 2.0 - Page 1 of 1

SERVICE MANUAL
11.5 Layout CPU board A5
Layout CPU board A5 - Code 58073033 Rev. P - Page 1 of 1

SERVICE MANUAL
11.6 Circuit diagram CPU board A5
Circuit diagram CPU board A5 - Code 39079036 Rev. P - Page 1 of 9

SERVICE MANUAL

SERVICE MANUAL

SERVICE MANUAL

SERVICE MANUAL

SERVICE MANUAL

SERVICE MANUAL

SERVICE MANUAL

SERVICE MANUAL

SERVICE MANUAL
11.7 Layout microprocessor board A6
Layout microprocessor board A6 - Code 58073042 Rev. 1 - Page 1 of 1

SERVICE MANUAL
11.8 Circuit diagram microprocessor board A6

SERVICE MANUAL

SERVICE MANUAL

SERVICE MANUAL

SERVICE MANUAL
11.9 Layout and circuit diagram rotation arm board A7
Layout & circuit diagram rotation arm board A7 - Code 58073025 Rev. P - Page 1 of 1

SERVICE MANUAL
11.10 Layout generator CPU board A9
Layout generator CPU board A9 - Code 58074037 Rev. P - Page 1 of 1

SERVICE MANUAL
11.11 Circuit diagram generator CPU board A9

SERVICE MANUAL

SERVICE MANUAL
11.12 Layout generator board A10
Layout generator board A10 - Code 58074021 Rev. 6 - Page 1 of 1

SERVICE MANUAL
11.13 Circuit diagram generator board A10

SERVICE MANUAL

SERVICE MANUAL

SERVICE MANUAL
11.14 Layout and circuit diagram ceph arm connection board A12
1 2 3 4
1
X5 1 1 X2
X4 X3 1
1
X6 X1
1
B
C
1 1
2 3
3 2
4 4
5 X4
6 1
7 4
8 2
X1 3
X6
D 3 1 + FOTOCEL. (+PHOTOCELL)
4 2 - FOTOCEL. (-PHOTOCELL)
2 3 B2
1 4
X2 X3
1 + FOTOCEL. (+PHOTOCELL)
2 - FOTOCEL. (-PHOTOCELL)
3 B1
4
X5
Layout & circuit diagram board A12 - Code 58098150 Rev. 0 - Page 1 of 1

SERVICE MANUAL
11.15 Layout power hub board A21
Layout power hub board A21 - Code 58073035 Rev. P - Page 1 of 1

SERVICE MANUAL
11.16 Circuit diagram power hub board A21
Circuit diagram power hub board A21 - Code 39079038 Rev. P - Page 1 of 1

SERVICE MANUAL
11.17 Layout VDSIB board A22
COMPONENTS SIDE
58073031/
SOLDER SIDE
Layout VDSIB board A22 - Code 58073031 Rev. P - Page 1 of 1

SERVICE MANUAL
11.18 Circuit diagram VDSIB board A22
Circuit diagram VDSIB board A22 - Code 39079042 Rev. P - Page 1 of 11

SERVICE MANUAL

SERVICE MANUAL

SERVICE MANUAL

SERVICE MANUAL

SERVICE MANUAL

SERVICE MANUAL

SERVICE MANUAL

SERVICE MANUAL

SERVICE MANUAL

SERVICE MANUAL

SERVICE MANUAL
11.19 Layout DSPU board A14
Layout DSPU board A14 - Page 1 of 1

SERVICE MANUAL
12. SPARE PARTS I-MAX TOUCH
12.1 Column
12.1.1 Electrical and mechanical parts
Ref. Order code Description Note

1 6207090700 Column end travel microswitches with cable
2 6607091800 Column actuator M1 for S/N ≤ 12051708
6607092100 Column actuator M1 for S/N ≥ 12051709
3 4291415900 Mains switch
4 6207090200 Up / Down column switch S2
5 4492823000 +24V switch mode power supply
6 5807101000 Column CPU board A1
7 4192212200 Line filter Z1
8 4591845200 RJ45 connector
9 6606160500 X-ray push button with cable
10 5406160100 Console SX overlay keyboard
11 5406160200 Console DX overlay keyboard
12 6607098300 Frankfurt plane laser
13 6607098400 Mid Sagittal plane laser
14 6607098600 Mirror for S/N ≤ 10110963
6606090300 Mirror for S/N ≥ 10110964
5106094100 Mirror I-Max Touch logo
15 6607099000 Wall fixing brackets kit including spacers and screws
6607091900 US adapter plates
16 4492822900 Transformer T1 only for 110-120V
version
-- 6607090200 Fuses kit 220-240V version
6607090300 Fuses kit 110-120V version
-- 2100440400 Column base grub screw cap diam. 12.7 mm (1x)
-- 2100440200 Column base grub screw cap diam. 4.8 mm (1x)
-- 5106094300 Column lateral I-Max Touch logo
-- 5106094000 Column front Owandy logo
12.1.2 Cables

6207091200 General supply cable
6207091300 Ground cable #1
6207091900 Generator board A10 power supply cable X2-X70
6207092200 DSPU board – Touch screen connection cable J1-J2 /
J3-J4
6207090600 CanBus cable X11
6207092000 Ethernet cable
5007090200 USB2 cable

SERVICE MANUAL
7
2
4
13
3
8
16
12
14
10
11
15

SERVICE MANUAL
12.2 Head assembly
12.2.1 Cables

-- 6207040100 Rotation group motor and signals cable X25 / X26 –
X62
-- 6207040200 Y-axis signal cable X27 – B1
-- 6207040600 CanBus cable X20
-- 6207040700 Ground cable #2
-- 6207040900 Collimator optical sensor cable X70 – Z2
-- 6207041000 Collimator motor power supply cable X29 / X30 – X64
/ X65
6207041300 Sensor holder position signal cable X33 – B6 / B7
6207041400 DSPU board – PAN sensor holder cable J13 / J14 –
X51 / X52
-- 6207041500 Generator board A10 power supply cable X70 – Z2
-- 6207080900 Ground cable #3

1 6607035000 M2 Y-Axis stepper motor assy 1
2 6607025000 M3 rotation stepper motor assy 2
3 4990802300 Carriage belt model HTD 843-3M-15 3
4 6607303000 CPU board assy 4
5807303300 CPU board A5
6607302300 Microprocessor board A6
5 5807302500 Rotation group board A7 5
6 5807302900 Optical sersor board B1 / B2 / B3 6

SERVICE MANUAL
2
6 (B3)
3
6 (B1)
6 (B2)

SERVICE MANUAL
12.2.3 Rotation arm

1 6607000000 HF Tubehead
2 5807402100 Generator board A10
3 5807403700 Generator CPU board A9
5 5807302900 Optical sensor board B6 / B7 / B8 / B9
6 6607120200 Soft Tissue Filter motor M6
7 6607120100 Primary collimator motor M5
8 6607403100 Sensor holder connector plate (female) for S/N ≤ 10010470
6607070500 Sensor holder connector plate (female) for S/N ≥ 10010471
9 6607010600 Temple clamp assy
10 5407012008 Temple clasps (1x)
11 5207010705 Temple clasps release knob (1x)
12 6606070300 Mobile sensor covers kit
13 6606070400 PAN only sensor covers kit for S/N ≤ 09070262
6606070900 PAN only sensor covers kit for S/N ≥ 09070263

SERVICE MANUAL
11
1
10
5 (B 6 / B 7 )
8
7
5 (B 8 / B 9 )
6 12 13

SERVICE MANUAL
12.3 Ceph arm (S/N ≤ 10020532)

1 5807302900 Optical sensor board B10 / B11
2 5207081800 Motor joint
3 6207080100 Secondary collimator motor M8
4 5809815000 Interconnection board A12
5 6209815500 Ceph sensor motor M9
6 6607403100 Sensor holder connector plate (female) for S/N ≤ 10010470
6607070500 Sensor holder connector plate (female) for S/N ≥ 10010471
7 6607087705 Rod for Ceph centering device (2x)
8 6606080700 Nose-rest rod assy
-- 6207080700 Ceph arm motor and signals cable X23 / X24 / X34 –
X1 / X2
-- 6207080800 Ceph arm cable J3 / J4 – X51 / X52
-- 6207080900 Ground cable # 3

SERVICE MANUAL
5
1 (B11)
1 (B10)

SERVICE MANUAL
12.4 Ceph arm (S/N ≥ 10020533)

3 6607081200 Ceph Sensor motor M9
4 4990804800 Secondary collimator dragging belt L = 861 mm
5 4990804800 Ceph Sensor dragging belt L= 861 mm for S/N ≤ 11061331
Ceph Sensor dragging belt L= 870 mm for S/N ≥ 11061332
6 5207084000 Pulley
7 6607083300 Motor gear
9 6607070500 Sensor holder connector plate (female)
10 6607087705 Rod for Ceph centering device (2x)
11 6606080700 Nose-rest rod assy
-- 6207080700 Ceph arm motor and signals cable X23 / X24 / X34 –
X1 / X2
-- 6207080800 Ceph arm cable J3 / J4 – X51 / X52
-- 6207080900 Ground cable # 3

SERVICE MANUAL
1 (B11) 4
3 6
5
2 1 (B10)
6 4
10

SERVICE MANUAL
12.5 Covers

1 6606040205 Upper cover
2 5406201005 Tubehead cover
3 6607201205 Generator board A10 cover
5106094200 Generator board A10 cover I-Max Touch logo
4 5407201105 Rotation arm lower cover
5 5407011905 Temple clamp cover
6 6606070005 PAN / CEPH Sensor holder internal cover
7 6606160600 Console covers (upper + lower)
5106094400 Console Owandy logo
8 6606160700 Console arm (right and left covers)
9 6606140205 Base cover
6606140105 Base cover (free standing base version)
10 5407086605 Ceph device upper cover
11 5407086905 Ceph device lower cover
12 5407087005 Ceph centring device lower cover
13 5407086705 Ceph arm lower cover
14 5407086805 Ceph arm upper cover

SERVICE MANUAL
1
4
2
7
14
10
13 11
6
12

SERVICE MANUAL
12.5.1 Accessories and service tools

-- 6607090100 PAN centring bite (50 pcs)
-- 6107110700 Disposable bite protective sleeves (100x)
-- 6607080200 Ceph ear pivot (50 pcs)
-- 6606090108 Panoramic standard chin support
6606090308 Panoramic chin support (reduced height)
-- 5407098108 Edentulous patients appendix
-- 6606090208 SINUS chin support
-- 6607099800 TMJ positioner
-- 6609503600 IMPLANT centering bite (2 pcs)
-- 6607090600 Maxilla Implant bite block assy (FDI type)
6607090400 Maxilla Implant bite block assy (US type)
5407098500 Maxilla centering bite support
-- 6607090500 Mandible Implant bite block assy (FDI type)
6607090700 Mandible Implant bite block assy (US type)
5407098400 Mandible centering bite support
-- 6107110800 TMJ positioner / Implant bite protective sleevers (50
pcs)
-- 6607080900 CARPUS positioning plate
-- 6107900100 Laser centring tool
-- 5207900200 Symmetry check tool
-- 5209900900 Digital sensor centring tool
-- 5607900800 Copper filter for digital sensor
-- 6606900200 Adjustment and calibration tools kit

SERVICE MANUAL
Symmetry check tool (P/N 5207900200) Copper filter for digital sensor (P/N 5607900800)
Digital sensor centering tool (P/N 5209900900)

SERVICE MANUAL
13. SPARE PARTS I-MAX TOUCH 3D
13.1 Column

1 6207090700 Column end travel microswitches with cable
2 6607091800 Column actuator M1
3 4291415900 Mains switch
4 6207090200 Up / Down column switch S2
5 4492823000 +24V switched mode power supply
6 5807101000 Column CPU board A1
7 4192212200 Line Filter Z1
8 4591845200 RJ45 connector
9 6606160500 X-ray trigger with cable
10 5406160100 Console left overlay keyboard
11 5406160200 Console right overlay keyboard
12 6607098300 Frankfurt plane laser
13 6607098400 Mid Sagittal plane laser
6607098600 Mirror (for S/N ≤10110963)
14 6606090300 Mirror (for S/N ≥10110964)
5106094100 Mirror I-Max Touch logo
6607099000 Wall fixing brackets kit including spacers and screws
15
6607091900 US adapter plates
16 4492822900 Transformer T1 only 110-120V version
--
-- 2100440400 Column base grub screw cap diam.12.7 mm (1 pc.)
-- 2100440200 Column base grub screw cap diam. 4.8 mm (1 pc.)
-- 5106094300 Column lateral I-Max Touch logo
-- 5106094000 Column front Owandy logo
13.1.2 Cables

-- 6207091200 Main power supply cable
-- 6207091300 Ground cable #1
-- 6207091900 Generator board A10 power supply cable X2 - X70
DSPU board – Touch screen connection cable J1 - J2
-- 6207092200
/ J3 - J4
-- 6207092000 Ethernet cable
-- 5007090200 USB2 cable

SERVICE MANUAL
7
2
4
13
3
8
16
12
14
10
11
15

SERVICE MANUAL
13.2 Head assembly
13.2.1 Cables

-- 6207042200 Rotation group motor and signals cable X25 / X26 -
X62
-- 6207040200 Y-axis signal cable X27 - B1
-- 6207040700 Ground cable #2
-- 6207040900 Collimator optical sensor cable X70 - Z2
-- 6207041000 Collimator motor power supply cable X29 / X30 - X64 /
X65
-- 6207041300 Sensor holder position signal cable X33 - B6 / B7
6207041400 DSPU board - Pan sensor holder cable J13 / J14 -
X51 / X52
-- 6207042100 Generator board A10 power supply cable X70 - Z2
-- 6207042000 Power and signal 3D sensor cable X76A / X85 / J2
Pleora
-- 6207080900 Ground cable #3

1 6607035000 M2 Y-Axis stepper motor assembly
2 6607025000 M3 rotation stepper motor assembly
3 4990802300 Carriage belt model HTD 843-3M-15
4 6607304000 CPU board assembly
6607304200 Microprocessor board A6
5 5807302500 Rotation group board A7
6 5807303500 Power HUB board A21
7 5807303100 VDSIB board A22
8 5807302900 Optical sensor board B1 / B2 / B3
9 4695444100 DSPU board

SERVICE MANUAL
1
6 (*)
8 (B3)
7
3
2
8 (B1)
8 (B2)
(*) Under CPU board support

SERVICE MANUAL
13.2.3 Rotation arm

1 6607000300 3D HF Tubehead
2 5807402100 Generator board A10
3 5807403700 Generator CPU board A9
6 6607120200 Soft Tissue Filter motor M6
7 6607120100 Primary collimator motor M5
8 5807403900 Fans power supply and temperature sensor board
A23
9 6607070600 Upper fan assembly
10 6607070700 Lower double fan assembly
11 6606010100 Temple clamp centering device assembly
12 6607010308 Left temple clamp
13 6607010408 Right temple clamp
14 6607014100 Temple clamp support

SERVICE MANUAL
11
14
1
13
12
5 (B8 / B9)
6

SERVICE MANUAL
13.2.4 Ceph arm

3 6607081200 Ceph sensor motor M9
4 4990804800 Secondary collimator / Ceph sensor dragging belt L = 861 mm
Ceph Sensor dragging belt L= 861 mm (for S/N ≤
11061331)
Ceph Sensor dragging belt L= 870 mm (for S/N ≥
11061332)
5 5207084000 Pulley
6 6607083300 Motor gear
8 6607070500 Sensor holder connector plate (female)
9 6607087705 Rod for Ceph centering device (2 pcs.)
10 6606080700 Nose-rest rod assembly
-- 6207080700 Ceph arm motor and signals cable X23 / X24 / X34 -
X1 / X2
-- 6207080800 Ceph arm cable J3 / J4 - X51 / X52
-- 6207080900 Ground cable #3
-- 8506071100 Pan / Ceph mobile sensor assembly

SERVICE MANUAL
1 (B11) 4
3 6
5
2 1 (B10)
6 4
10

SERVICE MANUAL
13.2.1 Covers

1 6606040205 Upper cover
2 5406201005 Tubehead cover
3 6607201205 Generator board A10 cover
5106200000 Generator board A10 cover I-Max Touch logo
4 5407201105 Rotation arm lower cover
5 6607070505 Internal 3D sensor cover
6 6607070605 External 3D sensor cover
6606160600 Console covers (upper + lower)
7
5106094400 Console Owandy logo
8 6606160700 Console arm (right and left covers)
6606140205 Base cover (wall mounted version)
9
6606140105 Base cover (free standing base version)
10 5407086605 Ceph upper cover
11 5407086905 Ceph lower cover
12 5407087005 Ceph centring device lower cover
13 5407086705 Ceph arm lower cover
14 5407086805 Ceph arm upper cover
15 6606070005 Pan / Ceph sensor holder internal cover

SERVICE MANUAL
1
4
2
7
14
10
13 11
12 15

SERVICE MANUAL
13.2.2 Accessories and service tools

-- 6607090100 Pan bite blocks (50 pcs.)
-- 6107110700 Disposable protective bite block sleeves (100 pcs.)
-- 6607080200 Ceph ear plug (50 pcs.)
-- 6606090108 Panoramic standard chin support
-- 5407098108 Edentulous patients appendix
-- 6606090308 Panoramic chin support (reduced height)
-- 6606090208 Sinus chin support (2D)
-- 6607099800 TMJ nasal support
-- 6606090408 Volumetric 3D TMJ chin support
-- 6607080900 Carpus positioning plate
-- 6107900100 Laser centering tool Pan tool
-- 5207900200 Symmetry check tool Pan tool
-- 5209900900 Digital sensor centering tool Ceph tool
-- 5607900800 Copper filter for digital sensor Ceph tool
-- 6606900200 Adjustment and calibration tools kit

SERVICE MANUAL
Symmetry check tool (P/N 5207900200) Copper filter for digital sensor (P/N 5607900800)
Digital sensor centering tool (P/N 5209900900)

SERVICE MANUAL
14. APPENDICES
14.1 Appendix A: Table of preset anatomic parameters
Panoramic Bitewing
Adult Child Adult Child

76 kV 66 kV 70 kV 66 kV
Small 9 mA 8 mA Small 8 mA 8 mA
80 kV 68 kV 74 kV 68 kV
Medium 9 mA 8 mA Medium 8 mA 8 mA
82 kV 70 kV 76 kV 70 kV
Large 9 mA 8 mA Large 8 mA 8 mA
TMJ open/close mouth Sinus

70 kV 62 kV 68 kV 64 kV
74 kV 66 kV 72 kV 66 kV
78 kV 70 kV 74 kV 68 kV
3D Dentition 3D TMJ Left / 3D TMJ Right

68 kV 64 kV 68 kV 64 kV
72 kV 66 kV 72 kV 66 kV
74 kV 68 kV 74 kV 68 kV
3D Sinus Cephalometry (L/L)

68 kV 64 kV 72 kV 70 kV
72 kV 66 kV 74 kV 72 kV
74 kV 68 kV 76 kV 74 kV

SERVICE MANUAL
Cephalometry (A/P-P/A) Carpus

74 kV 72 kV 60 kV 60 kV
76 kV 74 kV 60 kV 60 kV
80 kV 76 kV 60 kV 60 kV

SERVICE MANUAL
14.1 Appendix B: Setup parameters table

The table below lists the adjustment parameters stored in the unit during factory testing and that must be re-
entered into the non-volatile memory in case of replacement of the CPU board (A5). This is due to the fact
that the new CPU board, provided as a spare part, has been factory tested from the functional point of view,
but contains only default parameters which are not related to the unit where it will be installed. Entering of
the listed parameters can be performed through the service programs (passwords) - for more information
refer to the Technical service programs chapter.
NOTE: The data listed in the table are the technical parameters set during factory
testing. Preferences set by the user (e.g. exposure parameters different than the default ones)
are not listed.
The table also contains columns with blank cells; those cells must be filled in when during installation or
during the life on the unit any of the listed parameters are modified (e.g. after replacing a motor or a
positioning sensor).

SERVICE MANUAL
I-Max Touch / I-Max Touch 3D

Unit code: _____________________________________________________
Unit S/N: _____________________________________________________
U.I.C.: _____________________________________________________
Pleora MAC address: _____________________________________________________
Factory New New New New
Parameter
setting setting setting setting setting
Date
Language (EN, FR,
SP, IT, PO, DE, NL,
TR)
Digital ceph status
Off=disabled
On=enabled
Ceph HD
Off=disabled
On=enabled
Collimator setup type
Collimator technology
Sensor handling
3D sensor
OFF=disabled
ON=enabled
STF setup type
Y axis motor offset
Rotation axis motor
offset
Digital ceph sensor
offset
Primary collimator
motor pan offset
Secondary collimator
motor offset
Soft Tissue Filter
(STF) motor offset
Digital ceph rotation
offset
Primary collimator
motor 3D offset
Ceph extra run
HF board selection
0=12mA, 1=16mA
6mA
7mA
Tubehead 8mA
pre-heating 9mA
values 10mA
11mA
12mA

Imax Touch

Uploaded by

Document Information

Copyright

Available Formats

Share this document

Share or Embed Document

Sharing Options

Did you find this document useful?

Is this content inappropriate?

Copyright:

Available Formats

Imax Touch

Uploaded by

Copyright:

Available Formats

SERVICE MANUAL 0051

Revision 4 - July 2014

Downloaded from www.Manualslib.com manuals search engine

Downloaded from www.Manualslib.com manuals search engine

1. INTRODUCTION ................................................................................................................................... 7

I-Max Touch / I-Max Touch 3D – Ver. 4 Page: 3

Downloaded from www.Manualslib.com manuals search engine

I-Max Touch / I-Max Touch 3D – Ver. 4 Page: 4

Downloaded from www.Manualslib.com manuals search engine

7.8.8 Storing of personalised automatic exposure parameters ...................................................... 110

I-Max Touch / I-Max Touch 3D – Ver. 4 Page: 5

Downloaded from www.Manualslib.com manuals search engine

11.1 General diagram ............................................................................................................................ 193

I-Max Touch / I-Max Touch 3D – Ver. 4 Page: 6

Downloaded from www.Manualslib.com manuals search engine

I-Max Touch / I-Max Touch 3D – Ver. 4 Page: 7

Downloaded from www.Manualslib.com manuals search engine

1.1 Description of the system

1.2 Physical principles of operation

I-Max Touch / I-Max Touch 3D – Ver. 4 Page: 8

Downloaded from www.Manualslib.com manuals search engine

1.3 Image acquisition on the I-Max Touch 3D

Panoramic image acquisitions

1.4 Icons appearing in the manual

I-Max Touch / I-Max Touch 3D – Ver. 4 Page: 9

Downloaded from www.Manualslib.com manuals search engine

2.2 Patient profile

2.3 Prescription use statement (USA)

2.4 Indications for use

I-Max Touch / I-Max Touch 3D – Ver. 4 Page: 10

Downloaded from www.Manualslib.com manuals search engine

WARNING: Please read this chapter thoroughly.

Owandy Radiology cannot be held responsible for:

3.1 Applicable safety regulations

I-Max Touch / I-Max Touch 3D – Ver. 4 Page: 11

Downloaded from www.Manualslib.com manuals search engine

The I-Max Touch 3D complies with the following standards:

Canadian Medical Device Regulations

21 CFR Subchapter J (110-120V version only)

I-Max Touch / I-Max Touch 3D – Ver. 4 Page: 12

Downloaded from www.Manualslib.com manuals search engine

I-Max Touch / I-Max Touch 3D – Ver. 4 Page: 13

Downloaded from www.Manualslib.com manuals search engine

I-Max Touch / I-Max Touch 3D – Ver. 4 Page: 14

Downloaded from www.Manualslib.com manuals search engine

NOTE: The dimension of the "patient's environment" is defined as a distance of at

WARNING: Precautions during installation and service interventions:

I-Max Touch / I-Max Touch 3D – Ver. 4 Page: 15

Downloaded from www.Manualslib.com manuals search engine

3.2.1 Distribution of stray radiation (I-Max Touch 3D only)

-1.5 -1 -0.5 0 0.5 1 1.5m

1.5m 0.02 0.02 0.03 0.03 0.03 0.03 0.02 1.5m

0.5 0.03 0.08 0.065 0.02 0.5

-0.5 0.03 0.09 0.08 0.01 -0.5

-1.5 0.02 0.03 0.03 0.04 0.03 0.025 0.02 -1.5

-1.5 -1 -0.5 0 0.5 1 1.5m

3.2.2 Electromagnetic emissions

Emissions test Compliance Electromagnetic environment

I-Max Touch / I-Max Touch 3D – Ver. 4 Page: 16

Downloaded from www.Manualslib.com manuals search engine

3.2.3 Electromagnetic immunity

Additionaly for the I-Max Touch only:

I-Max Touch / I-Max Touch 3D – Ver. 4 Page: 17

Downloaded from www.Manualslib.com manuals search engine