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VINEETH RAMESH
DEVELOPER
OVERALL EXPERIENCE
‘¢ Overall 3 year of experience in development and support on the
ServiceNow platform.
‘¢ Good technical and practical understanding in IT Service Management in
Servicenow.
‘¢ Experience in implementing Serivce Portal.
‘Experience in working on Client-Side and Server-side scripting.
‘Experience in working on Service Catalog and workflows.
‘Knowledge in Reports and Dashboards.
1 Knowledge in Discovery.
¢ Knowledge in SOAP integrations.
SERVICENOW EXPERIENCE
In-depth knowledge in ITSM(Incident, Problem, Change, Knowledge)
Modules,
‘¢ Hands-on experience on Client Scripts, Business rules, UI actions, UI
policies, Workflows, Email Notifications and Script Includes.
‘# Worked on Service Portal and widgets.
‘@ Worked on creating reports and dashboards.
‘¢ Having a good knowledge on Client-Side and Server-side scripting.
‘¢ Worked on Business rules, Ul actions, email notifications, UI policies and
Script Includes.
‘+ Having a good knowledge on cmdb and discovery.
+ Experienced in creating service catalogs- catalog items
ACCOMPLISHMENTS
NAME CERTIFIED HANDS-ON TRAINED
Configure the CMDB, y v v
Reports and Dashboards
Seriveenow Fundamentals
Servicenow Administration
CMDB Health v
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PROJECTS
PROJECTNAME: Service Portal
CUSTOMER NAME : Aspire System
ROLE: Developer
PROJECT OVERVIEW:
«Custom design portal based on user needs.
Worked in designing the navigator page for serivce portal.
# Implemented search bar in the page.
PROJECTNAME: ITSM and Service Catalog
CUSTOMER NAME : Aspire System
ROLE: Junior Developer
PROJECT OVERVIEI
@ Involved in the creation of catalog item and workflow.
# Involved in the creation of Ul action.
# Validated the catalog item and workflow.