nae Pee At Dee anaes eens erry areca a Pee Angul Peary BOE ECILy Teta Bre oe wat Packer kes aspire VINEETH RAMESH DEVELOPER OVERALL EXPERIENCE ‘¢ Overall 1 year of experience in development and support on the ServiceNow platform. ‘¢ Good technical and practical understanding in IT Service Management in Servicenow. ‘¢ Experience in implementing Serivee Portal. ¢ Experience in working on Client-Side and Server-side scripting. ¢ Experience in working on Service Catalog and workflows, ¢ Knowledge in Reports and Dashboards. ¢ Knowledge in Discovery. ¢ Knowledge in SOAP integrations. SERVICENOW EXPERIENCE In-depth knowledge in ITSM(Incident, Problem, Change, Knowledge) Modules, ‘¢ Hands-on experience on Client Scripts, Business rules, UI actions, UI policies, Workflows, Email Notifications and Script Includes. ‘# Worked on Service Portal and widgets. ‘@ Worked on creating reports and dashboards. ‘¢ Having a good knowledge on Client-Side and Server-side scripting. ‘¢ Worked on Business rules, Ul actions, email notifications, UI policies and Script Includes. @ Having a good knowledge on cmdb and discovery. ‘© Experienced in creating service catalogs- catalog items, ACCOMPLISHMENTS. NAME CERTIFIED HANDS-ON TRAINED Configure the CMDB, y v v Reports and Dashboards v v Seriveenow Fundamentals v ¥ Servicenow Administration v ¥ CMDB Health v v ¥aspire a PROJECTS PROJECTNAME: Service Portal CUSTOMER NAME : Aspire System ROLE: Developer PROJECT OVERVIEW: «Custom design portal based on user needs. Worked in UX designing. # Customised portal to give good user experience. PROJECTNAME: ITSM and Service Catalog CUSTOMER NAME : Aspire System ROLE: Developer/BA PROJECT OVERVIEI @ Involved in the creation of catalog item and workflow. # Involved in the creation of Ul action. # Validated the catalog item and workflow.