MBA-Sem-II

Subject: OSCM (204)

Question Bank
 Chapter 1

1.       Explain the concept of operations management and its evolution in detail.

2.       What do you understand by the term Supply chain management? Explain the transition from
Physical distribution to Logistics to Supply Chain.

3.       State the scope of Operations management and discuss how quality management systems
have evolved.

4.       Explain in detail, the functions of Operations and Supply chain management.

5.       How is ‘Quality’ defined? Explain the customer’s and manufacturer’s view regarding quality.

6.       What is TQM? Explain the difference between TQM and Lean Manufacturing.

7.       Explain how technology has impacted Supply chain.

8.       Explain the importance of ethical and environmental concerns in supply chain.

9.       Short Notes:

a.       TQM

b.      Lean management

c.       Internal customer

d.      Impact of global competition on quality

e.      Similarities and differences in physical goods and services

Chapter 2

1.       Explain the basis of selecting a production system such as Batch production, mass production
or flexible manufacturing system. Explain all the factors in detail.

2.       What are Product and Process Layouts? How should organization decide on which layout to
choose?

3.       What is the relationship between volume, variety and flow with respect to process design?

4.       Explain the difference between Continuous and Intermittent flow systems.

5.       What is the role of customer contact in service design? How will you ensure service quality?
6.       Select a suitable layout for :

a.       Motor cycle manufacturing

b.      Aeroplane manufacturing

c.       Construction of bridge

d.      Customized Umbrella manufacturing

e.      Toys manufacturing

f.        Electronic Items like Refrigerators manufacturing

7.       Short Notes:

a.       Continuous flow system

b.      Intermittent flow system

c.       Product and process layouts

d.      Role of customer in Service design

e.      Service Blueprinting

Chapter 3

1.       Explain the meaning and functions of Production planning and control.

2.       Explain in detail, how demand forecasting is used as planning tool.

3.       Explain various forecasting differs according to time horizons?

4.       Explain various sources of data for demand forecasting.

5.       What is Aggregate Production Planning (APP)? Explain the components of APP.

6.        Explain various methods of Managing demand and supply.

7.       Compare and contrast between Short Term, Medium term and Long term forecasts on
various criteria.

8.       Explain the importance of accuracy in forecasts. Also explain various errors in forecast.

9.       Write short notes on

a.       MRP

b.      DRP

c.       CRP
d.      Bill of material

e.      Scheduling of jobs – Johnson’s Rule

f.        GANTT Chart

Chapter 4

1.       Explain various types of inventory. What are the reasons for keeping the stock of inventory?

2.       Explain the terms ‘Inventory carrying cost’ and ‘Ordering cost’. Explain the effect that ordering
quantities have on these costs.

3.       What is EOQ? Explain different models of EOQ.

4.       What is meant by inventory control? Explain various methods of managing inventory.

5.       Short Notes:

a.       Ordering cost

b.      Carrying cost

c.       Shortage / Backorder cost

d.      ABC Analysis

e.      FSN, GOLF, HML, VED Analaysis

f.        Inventory Levels – Average inventory, Reorder Level, Danger level

g.       EOQ with discounts

Chapter 5

1.       Explain the term ‘Supply Chain Management’. What are the enablers of SCM?

2.       Discuss the scope of SCM. Also explain the SCM generalized model in brief.

3.       What do you mean by customer service in supply chain? Explain its importance and objectives.

4.   Explain SCM and Customer service linkages

5.   Short Notes:

a.       Service reliability

b.      Functions of SCM

c.       Perfect Order

d.      Cash to cash conversion

e.      Enterprise Extension