BP703T(PHARMACY PRACTICE) – Dr.A.P.

Mahapatra

UNIT - III

Education and Training program in the Hospital

Role of pharmacist in the education and training program, internal and external training program,
Services to the nursing/clinics, Code of ethic for community pharmacy, and role of pharmacy in
the interdepartmental communication and community health education.

Education/Training/ Research

1. Offering continuous education CE programs to pharmacist, physicians, nurses.

2. Training pharmacy students (internship).

3. Providing residency programs.

4. Hospital pharmacists may participate in research conducted in the hospital.

5. Publishing newsletters accessible to staff & public.

Content of pharmaceutical education

• Pharmacy professoin must serve needs of society and individual patient through the
world.

• Pharmacy profession plays main role in discovery, development production and

distribution of drug products and in the creation dissemination of related knowledge.

• In addition pharmacist are involved in direct patient care and are taking resposibility for
the resolution of drug therapy problems of individuals.

Education and training division

1. Coordinate programs of undergraduate and graduate pharmacy student.

2. Participate in hospitals- wide educational programs involving nurses, doctors, etc.

3. Train newly employed pharmacy department personnel.

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Continuing professional development (CPD)

• Continuing professional deveopment (CPD), in comparison to CME, is a broader

concept, refers to the continuing development of the multi-faceted comptencies inherent
in medical practice, covering wider domains of professionalism needed for high quality
professional performance.

• Peck wt al (2000) indicated that there is no sharp division between CME and CPD

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Examples of SMART training goals

• The learner will use the ARROW system to ensure that a service request is logged in and
assigned to a technician the same day that the request is received.

• The learner will be able to recommend a theme and customize a menu that meets each
bridal party’s tastes and budget.

• The learner will follow the six-steps protocol to increase their sales by 8% this quarter.

Evaluation

• At this stage of the CPD cycle, questions are being asked such as:

• Has my learning objective been met?

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 • Have I tested if what I have learnt can be applied to practice?

• Were there any problems with the reflection, planning or action parts of the CPD cycle?

Plan and record

• The pharmacist CPD record should comply with the good practice criteria published by
the RPSGB.

• Good practice criteria and useful advice to support the pharmacist in recording their CPD
are available on the RPSGB plan and record. Referring to these criteria can help to ensure
that the CPD portfolio is balanced.

It is important that a CPD record includes examples of learning that starts at action and learning
that starts at reflection.

Needed facilites

• We require 500 square feet area to setup training program classes in the hospital.

• Complete training session equipments like projector, laptop, highspeed internet with
computer

• Spacious two halls with separate ladies teaching facilities.

• Transportation facilities for students/ employees.

• Nearby cafeteria for our allocated building.

Patient Counseling
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Definition of patient counseling, steps involved in patient counseling, and special cases that
require the pharmacist.

Definition:

Patient counseling is defined as providing medication information orally or in written form to the
patients or their representatives on direction of use, advice on side effects. Precautions, storage,
diet and life style modification

Objectives of patient counseling

1. Patient should recognize the importance of medication for his well being.

2. A working relationship and a foundation for continous interaction and consultation

should be established.

3. Patient’s understanding of strategies to deal with medication side effect and drug
interaction should be improved.

4. Should ensure better patient complience.

5. Patient becomes an informed, efficient and active participant in disease treatment and self
care management.

6. The pharmacist should be perceived as a professional who offers pharmaceutical care.

7. Drug interaction and adverse drug reactions should be prevented.

Patient counseling consist of three stages

1. Introduction

2. Process content and issues regarding manner

3. Conclusion

Introduction

Review the patient’s record

• Introduce yourself

• Explain purpose of counseling

• Obtain drug related information such as allergies, use of herbals etc.

• Assess the patients understanding of the reasons for therapy.

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 • Assess any actual and /or potential concern or problems of importance to the patient.

Issues regarding manner

- Use language that the patient understands

- Use appropriate counseling aids

- Present facts and concepts in simple words and in logical order

- Use open ended questions.

Conclusion

1. Verify the patient’s understanding by means of feedback

2. Summarize by empasizing key points.

3. Give an oppurtunity to the patient to put forward any concerns.

4. Help the patient to plain follow-up.

Who and when to counsel

The amount and type of information provided to the patient will vary based on the patient’s
needs and practice setting. Ideally, the pharmacist counsels patients on all new and refill
prescriptions. If the pharmacist cannot counsel to this extent, it should be defined which patient
types or which medications pharmacists will routinely cousel patients. This will vary depending
on the pharmacy clientele and may include.
- Patients receiving more than a specified nummber of medications
- Patients known to have visual, hearing or literacy problems
- Paediatric patients
- Patients on anticoagulants
Appendix B provides additional types and groups of patients to cousel. Pharmacists should
counsel on all new prescription including transferred prescriptions.
Function of patient counselling
• Effective patients counselling aims to produce the following results.
• Better patients understanding of their illness and the role of medication in its treatment.
• Improved medication adherence
• More effective drug treatment.
• Reduced incidence of adverse effects and unnecessary healthcare costs.
• Improved quality of life for the patient.
• Better coping strategies to deal with medication related adverse effects.
• Improved professional rapport between the patient and pharmacist.
Patients who should always be counselled.

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 - Confused patientsand their caregivers
- Patients who are sight or hearing impaired
- Patients with poor literacy
- Patients whose profile shows a change in medications or dosing.
- New patients or those receiving a medication for the first time(transfer prescription).
- Children and parents receiving medication
- Patients receiving medication with special storage requirements, complicated direction.
Patients who should be counseled at certain intervals
- Asthmatic patients
- Diabetic patients
- Patients taking 4 or more prescribed medications
- Patients who are mentally ill
- Patients using appliances
- Epileptic patients
- Patients with skin complaints
- Patients misusing drugs
- Patients who are terminally ill

Counselling area

The patient should be counseled in a semiprivate or private area away from other people and
distractions, depending on the medication(s).the patients should percieve the counseling area as
confidential, secure and conducive learning. This helps ensure both parties are focused on
discussion, and minimize interruption and distractions. It provides an oppurtunity for patients to
ask questions they may be hesitant to ask in public

Communication skills for effective counselling:

The counselling process uses verbal and non verbal communicatino skills.

Verbal communication skills are:

- Language

- Tone

- Volume

- Speed

Non- verbal communication skills are:

- Proximity

- Facila expression
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Steps during patient counselling

Counselling is a two-way communication process and interaction between the patient and the
pharmacist is essential for ccounselling to be effective

1. Preparing for the session

2. Opening the session

Counselling content

The counselling content is cosidered to be the heart of the counselling session. During this step
the pharmacist explain to the patient about his or her medication and treatment regimen.
Lifestyle changes such as diet or exercise may also be discussed. Topics commonly covered
include.

- Name and strength of the medication

- Reason why it has been prescribed or how it works.

- How to take the medication

- Expected duration of treatment.

- Expected benefits of treatment.

- Possible adverse effects.

- Possible medication or dietary interaction.

- Advice on correct storage.

- Minimum time duration required to show therapeutic benefit.

- What to do if a dose is missed

- Special monitoring requirements, eg blood tests.

- Arrangements for obtaining further supplies

Conclusion

At last we can say that patient counselling is a part and parcel of good medication. A good
counselling can provide a patient to take his medication.

DRUG INFORMATION SERVICES

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Drug and Poison information centre, Sources of drug information, Computerized services, and
storage and retrieval of information.

OUTLINE

Introduction
History
DIC
Information Sources
Answering of Queries
Drug Information Bulletin
Summary
References
Introduction
 Growth of medical information at an alarming rate.
 Vast data by FDA & from clinical investigation
 Decision to chosing the best information
 WHO developed DIC to promote rational use of drugs.
Drug Information
The provision of Written and/or Verbal information about Drugs and Drug therapy in response to
a request from other healthcare providing organizations, committees, patients and public
community.
Drug Information Center
Provides in-depth, unbiased source of crucial drug information to meet needs of the practicing
physicians, pharmacists and other health care professionals
Mission
To increase the community knowledge & awareness about drug & drug usage.
History
 first DIC at University of Kentucky in 1960.
 In US- 80% of the Hospitals have DIC

Indian scenario
 WHO India country office+KSPC (Karnataka State Pharmacy Council)

 5DIC in India: Haryana (Sirsa), Chhattisgarh (Raipur), Rajasthan (Jaipur), Assam

(Dibrugarh) and Goa (Panaji)

Ideal DIC service

• Gear to the need of its users.
• Information- dependable, timely & standard
• Expertise should be readily accesible.

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 • SOPs for categorising enquiries & maintaining search pattern.
For optimal usage of drug information.

Staffing
• Pharmacy team: Pharmacist, Pharmacy technicians and Students
• Medical team : Toxicologist Clinical Pharmacologist
• Supporting team: People trained in library science with computer knowledge

Objectives of DIC
1. Promote evidence based practice
2. Meet the patient’s needs while providing pharmaceutical care.
3. Improve the patient adherence

4. To provide accurate and unbiased information

5. To provide as organized database

Available information in DIC

1. General
2. Pharmacological
3. Toxicity
4. Formulation
5. Pharmacokinetics
6. Adverse effects

1. Primary source
• Original information
• Scientific journal
• Thesis
• Proceedings of conferences
2. Secondary source:
• Database (pubmed, embase, scopus, toxline, national Library of Medicine gateway)
• Low drug information service
• Review articles.

3. Tertiary source:

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 • Textbooks on drug or disease topics
• Pharmacopeias- IP, BP, USP, BNF etc.,
• Encyclopedia
• Dictionaries
• Guides
Other sources
• Public and hospital about the AE of any drug.
• Local drug lists
• National formulation, Hospital formularies
• Internet
• Phone calls to manufacturers, government and non-government organization & to other
DIC
Services offered:
• Information about drugs
• Poison management information
• Patient education service
• Assistance on drug usage in patients.
• Professional assistance for investigations in drug usage
• Drug related information to hospital staff.
• Reporting and investigating ADR

Drug information bulletin

• For transmission of information to the members of health care team
• Regular publication is needed on the latest developments.
Illegal DIC
• Report the abused drugs for victimizing some innocent.
• Illinois State Police has started this to report such cases of drug abuse & spread
awareness in both public & US official to ban such drugs OTC selling
• Governed by DEA (Drug Enforcement Administration)
Summary
• DIC are regarded as a gateway of drug information.
• They have responsibility to provide highest possible standard information.
• Sources of information.
• DICs aim at rational use of drugs.
• A proper working DIC is necessary to make best use of its services.
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 PRESCRIBED MEDICATION ORDER AND COMMUNICATION SKILS

Prescribed medication order- interpretation and legal requirements, and Communication skills-
communication with prescribers and patients.

Objectives

 Communication
 Guide to patient counseling
 Interpersonal communication
 Listening techniques for the patient interview process
 Nonverbal aspects of communication
 Barriers to effective communication
 Communication with special patient & children
 Ethical principles.

Communication

Communication os the transfer of information meaningful to those involved.

It is the process in which messages are generated and sent by one person and received and
translated by another person.

The goal of all communication is understanding

In fact, a message is successful only when both the sender and the receiver perceive it in the
same way.

However, the meaning generated by the receiver can be different from the senders’s intended
message.

Three parts of communication process: sender, message & receiver.

The communication process

Communication levels Model

• Content • Senders/ Receiver

• Words • Channel/ Message

• Relationship • Barriers/Noise

• Feeling • Feedback

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Rights and Responsibilities

Each of us has the right and responsibility

 Be listened to

 Acknowledge the concerns of others

 Say what we feel and think

 Say “No” to something we don’t want to do or don’t believe in without feeling guilty

 Say “ I need time to think about that”

 Negotiate to resolve differences.

Pharmacists resposibility in patient care

Patient- Centered care (PCC)

It is enough to simply provide medication.

Switch from a “medication centered” or “task centered” practice to patient-centered care.

Pharmaceutical care: “ the responsibility provision of drug therapy for the purpose of achieving
definite outcomes that improve a patient’s quality of life” (Hepler and Strand 1990)

Using effective communication skills is essential in the provision of patient care.

Guide to patient counseling

The communication process between health professionals and patients serves two primary
function.

1. It establishes an ongoing relationship between the professiona; and the patient.

2. It provides the exchange of information necessary to assess a patient’s health condition,

implement treatment of medical problem and evaluate the effects of treatment on a
patient’s quality of life.

The five dimensions of PCC

The pharmacist must able to :

1. Understand the illness experience of the patient.

2. Perceive each patient’s experience as unique.

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 3. Foster a more equal relationship with patients.

4. Build a therapeutic alliance with patient to meet mutually understood goals of therapy.

5. Develop self-awareness of personal effects on patients.

Patient centered Care

The health care professional should encourage patients to share experience with therapy because

- They have unanswered questions

- They have misunderstanding

- They experience problems to therapy

- They can “monitor” their own response to treatment

- They make their own decision regarding therapy

- They may not reveal information to you unless you initiate a dialogue

Guide to patient counseling

Communication during drug therapy

- Purpose of medication

- How medication works

- Dose and duration of therapy

- Goals of therapy

- How effectiveness will be monitored

- Adverse effects and how to deal with them

- Drug specific issues

Advantages : an effective communication process can optimize the chance that patients will
make informed decision use medications properly and meet therapeutic goals

Strategies to improve communication

1. Explain things clearly in plain language

2. Focus on key message and repeat

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 3. Use a “teach back” or “show me” technique to check understanding.

4. Effectively solicit questions.

5. Use patient-friendly educational material to enhance interaction.

Together , these strategies and other will help ensure the environment is patient-friendly and
shame-free for ALL patients.

Strategies to improve communication

1. Explain things clearly in plain language

• Slow down the pace of your speech

• Use plain, non-medical language

 “Blood pressure pill” instead of “antihypertensive”

 pay attention to patient’s own terms and use them back

• Avoid vague terms

 “Take 1 hour before you eat breakfast” instead of “Take on an empty

stomach”

2. Focus on key messages and repeat

• Limit information

 focus on 1-3 key points

• Develop short explaination for common medical condition and side effects

• Discuss specific behaviour rather than general concept

 what the patient needs to do

• Review each point at the end

3. Use a “Teach back” to check understanding

Teach Back Scripts:

• I want to make sure I explained everything clearly. If you were trying to explain to
explain to your husband how to take this medicines, what would you say?

• Lets review the main side effects of this new medicines. What are the 2 things that I
asked you to watch out for?

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 • Show me how you would use this inhaler.

4. Effectively solicit questions

• Don’t say:

 do you have any questions?

 did you take your doses correctly?

• Instead say:

 What questions do you have?

 How did you take your doses last month?

Advice pharmacist should follow when communicating with people of different

backgrounds.

 Learn as much as you can about the patient’s background, including beliefs about
taking medications.
 View diversity as an opportunity with a little patience and the right attitude, you will
be amazed at the opportunity that crop up to help one another.
 Do not condescend. Patronizing behavior is not appreciated and is recognized as such
in any culture.
 Talk about your differences. Misunderstanding will often take root when people from
differing backgrounds do not talk to one another.
 Be willing to talk openly and with a constructive attitude.

Tips top conduct a more efficient patient interview

 Determine the patient’s ability to learn specific information in order to guide you in your
presentation of the material. Reading ability, language proficiency and vision or hearing
impairment all would influence the techniques you use in interviewing and counseling a
patient.
 Maintain objectivity by not allowing the patient’s attitude, belief or prejudice to influence
your thinking.
 Be aware of the patient’s nonverbal messages.
 Depending on your relationship with patient, move on from less personal to more
personal topics. This may remove some of the patient’s initial defensiveness.
 Note taking should be as a brief as possible.
 Avoid making recommendations during the information-gathering phases of the
interview. Such recommendations prevent the patient from giving you all the needed
information and interfere with your ability to grasp the big picture of patient need.
 Similarly, do not jump into conclusions or rapid solutions without hearing all of the facts.

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  Do not shift from one subject to another until each subject has been followed through.
 Guide the interview using a combination of open ended and closed ended questions.
 Similarly, keep your goals clearly in mind, but do not let them dominate how you go
about the interview.

Starting the interview

For example, a pharmacist seeing a patient for the first time might say:

Hello, Mr. Pearson. I’m Jane Bradley, the pharmacist (the introduction)

Since you are new to our pharmacy, I would like to ask you a few quick questions about the
medications you are now taking (subject).

This will take about 5-10 minutes (the amount of time needed) and will allow me to create a drug
profile so that I can keep track of all the medications you are taking. This will help us identify
potential problems with new medications that might be prescribed for you(the purpose/outcome).

Asking sensitive questions

Questions assessing adherence

Alcohol use

Drugs: use of recreational drugs may be difficult to ask.

Sexual functioning or sexually transmitted diseases; Assessment of effects (including side

effects) of medications that relate to sexual functioning or STD.

Techniques that can make questions easier to ask.

1. Generalized approach “universal statement”

2. Ask whether the situation has ever, at any time, occurred and then ask about the current
situation.

3. Threatening Qs at the end of interview.

Open- ended Vs Closed-ended Qs

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Difference between open vs closed-ended Qs.

- Closed ended question: Did you take your doses correctly?

- Open ended question: How did you take your doses last month?

Closed ended

• Causes the patient to become more

passive

• Reduces the degree of openness

• Enables patient to avoid specific

subjects and emotional expression.

• Interrogation and impersonality.

• Pharmacist centered questions.

Open ended

• Do not require the patient to respond

in your frame of reference

• Permit open expression

• Less likely to result in

misunderstanding

• Promote rapport and develop a

trusting relationship

• Patient centered questions

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Probing

Probing: is the use of questions to elicit needed information from patients or to help clarify their
problems or concerns.

Several things should be considered before asking a question.

The phrasing of the question

Avoid “why” type question; For example, people might become defensive if asked

“why do you miss doses of medication”

Instead of

What causes you to miss doses of medication?

It is usually better to use “what” or “how” type of questions

Barriers to effective communication

Personal barrier include low self-confidence, shyness, dysfunctional internal monologue, lack of
objectivity, culture difference, discomfort in sensitive situation and conflicting values to
healthcare practice.

Administrative barriers such as management may view the lack of money compensated for
communication as a reason not communicate. More money is made by prescribing medication
not caring for patients.

Time barriers are interlinked with administration barriers because management is responsible for
staffing levels as well as allocation of work duties. Times limits are very common when it comes
to pharmacist and patients. Time restraints are often excuses not to counsel, though it often does
not take very long.

Components of an effective interview

Listening:

In general, people are better senders of information than receivers of information.

Probing: is the use of questions to elicit needed information from patient or to help clarify their
problems or concerns.

Perception is how a message is perceived by a patient. The patient may view the doctor as only
being interested in diseases, drugs and money, not people. If the patient views the doctor as

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being incompetent or uncaring, he/she is less likely to trust the doctor’s advice. Perception is an
example of a psychological barrier.

Negative attitude from doctors or pharmacist are usually caused by a lack of confidence and low-
esteem. Communication is far from ideal all the time and doctors or pharmacist should strive to
improve their skills through practice.

Many doctors believe that it is not their job to counsel their patients, but it is. Negative attitude is
an example of psychological barrier.

Assertive with employer

Five responses that are helpful in situations of criticism

 Getting useful feedback

 Agreeing with criticism

 Disagreeing with criticism

 Fogging; involves acknowledging the ruth or possible truth in what people tell you about
yourself while ignoring completely any judgments they might have implied by what they
said.

 Delaying a response

Interviewing & Assessment

Educational diagnosis sequence

1. Asses what the patient needs to know

2. Asses what the patient already know

3. Identify information gap (between 1&2)

4. Assess the patient’s ability to learn.

5. Determine the best way to instruct the patient.

6. Determine the best time to instruct the patient.

7. After instruction. Assess whether leaning occurred.

Assertiveness with employees

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  Talk in private

 Be specific in your approach to the problem

 Do not become defensive

 Positive feedback is as important as negative feedback (specific praise)

Listening well

Listening well involves understanding both the content of the information being provided and the
feeling being conveyed

Skills that are useful in effective listening include

1. Summarizing

2. Paraphrasing

3. Empathic responding,”reflection of feeling” statements that verbally convey your

understanding of the essence or emotional meaning of another persons communication. In
addition, nonverbal communication that shows caring and attention to the patient.

Nonverbal expressions

Include: kinesics(body movements),

Proxemic (distance between persons trying to communicate),

Elements of the physical environment in which communcation takes place.

Distracting factors

Factors that impact listening

In addition to communication barriers, some communication habits can interfere with your
ability to listen well.

• Multitasking : to do two things at once (it evident to patients that they don’t have your
full attention)

• Planning ahead to what you will say next: Planning next point (interruption?)

• Jumping to conclusions before patients have completed their messages (only hearing
parts of messages).

• Selective listening- Focusing only on content-listening with ears only.

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 • Judging the person or the message as it is being conveyed

• Faking interest

• Your perceptions. And

• Communicating in stereotyped ways.

Communication with special patients

The elderly

In certain individuals, the aging process affects the learning process, but not the ability to learn.
Some older adults learn at a slower rate than younger persons.

The elderly might also have problems such as poor vision, speech or hearing.

Therefore, it is very important to set reasonable short-terms goals and break down learning tasks
into smaller components.

It is also important to encourage feedback as to whether they understand the intended message.

Techniques to improve patient understanding

1. Emphasizing key points. “this is very important” helps the remember what follows.

2. Give reason for key advice, eg., with an antibiotic prescription, tell why it is necessary to
continue medication use even though symptoms have disappeared.

3. Give definite concrete, explicit instruction. Any information that patient can mentally
picture is more easily remembered. Use visual aids, photographs or demonstrations.

4. Provide key information at the beginning and end of the interactions.

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 5. Supplement and reinforce spoken words with written instruction.

6. Assessment of a patient’s ability to read and understand key written instructions is

required.

7. End the encounter by taking feedback.

- Terminally ill patients

Are usually intimidating to work with because people do not want to say the “wrong” things
that would upset them.

Before interacting with them, be aware of your own feelings about death and about
interacting with terminally ill patients.

Simply being honest with them can improve their interaction with them. It will also open
them upto voice out their concerns as well.

Many terminally ill patients know that they can make others feel uncomfortable. You should
not avoid talking to them unless you sense that they do not want to talk.

Not interacting with them only contributes further to isolation and may re affirm that talking
about death is uncomfortable

- Patients who are mentally ill can be difficult to communicate with.

Open-ended questions would be more effective as they can be used to determine the patient’s
cognitive abilities.

Ethical considerations include whether they require consent from the patient for treatment.

Mentally ill patients might not always understanding their treatment or medication purposes.

Communicating with children

- Attempting to communicating at the child’s development level.

- Ask open ended questions rather than questions requiring only a yes or no response.

- Use simple declarative sentence foe all children.

- Ask the child whether he or she has questions for you.

- Nonverbal communication is very important with children therefore be aware of your

facial expressions, tone of voice, gesture and so on.

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 - Children want to know. Healthcare professionals should communicate directly with
children about medicines and treatment.

Ethical principles

Beneficence is the principle that health professionals should act in the best interest of the
patient.

Autonomy is the principle that establishes patient rights to self-determination to choose what
will be done to them.

Honesty principles states that patients have the right to the truth about their medical
condition, the course of disease, the treatment recommended and the alternative treatments
available.

Informed consent has occurred and treatment can be implemented if all relevant information
is provided, if the patients understand the information and if consent is given freely without
coercion.

PHARMACY AND THERAPEUTIC COMMITTEE

Organizations, functions, Policies of the pharmacy and therapeutic committee including drugs
into formulary, inpatient and outpatient prescription, automatic stop order, and emergency drug
list preparation.

Hospital committees and teams plays an important role in management and decision making in
hospital. While, hospitals are organized into departments with each department, for something as
complex as healthcare, there are many issues which cut across the responsibilities of more than
one department.

These issues require people in different roles and with different expertise, to collectively take
appropriate decisions and actions. Committees and teams are formed for this purpose and
depending upon the type of issues to be dealt with different committees and teams are formed.
NABH standards indicates several types of committees and teams to be functioning in a hospital
and this post lists and explains the same.

To functionally differentiate between a committee and a team, we must understand that a

committee is a group of people (often with varied expertise and roles), who together discuss and
debate on an agenda to arrive at a consensus opinion regarding which forms the basis for
planning and decision making. Teams on the other hand is a group of people who plays a role in
implementing those functions and decisions, that cut across multiple departments and are often
difficult to implement.

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 One of the method or mode of ensuring the proper rationality in the use of drugs is that the
hospital organize and constitute, The pharmacy and Therapeutic Committee.

Definition:

 The pharmacy and therapeutic committee is a policy framing and recommending body to
the medical staff and the administration of hospital on maters related to therapeutic use of
drugs.

 This committee is composed of physicians, pharmacists and other health professionals

selectec with the inclusion of medical staff.

Objective of the PTC

The PTC has 3 major roles to play. They are

1. Advisory

2. Educational

3. Drug safety and adverse drug monitoring

Advisory:

 The committee recommends the adoption of policies or assists in the formulation of

broad professional policies regarding evaluation selection and therapeutic use of drugs in
the hospitals.

 The committee serves in an advisory capacity to medical staff and hospital administration
in all matters pertaining to the use of drugs including the investigational drugs.

 It makes recommendations concerning the drugs to be stocked in hospital patients care

areas.

 The committee advises the pharmacy in implementation of effective drug distribution and
control procedure.

Educational:

 The committee recommends or assists in the formulation of function, designed to meet

the needs of professional staff like the physicians, nurses, pharmacist and other health
care practitioners for the complete current knowledge of the matter related to the drugs
and their use.

 The committee evaluates the problems related to the distribution and administration of
medication including medication incident.

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  The committee develops and compiles a formulary of drugs and prescriptions of
formulations accepted for use in the hospitals.

 The committee should minimize duplication of the same drug, drug safety and cost.

 It establishes or plans suitable educational schemes for the hospital’s professional staff on
the matters related to the use of drugs.

Drugs safety and adverse drug monitoring:

This function is assigned to or taken up by the PTC and it should be continuous scheme of
exerting vigilance.

Composition of PTC:

Composition of PTC might vary from hospital to hospital. It may composed of :

1. Atleast 3 physicians from the medical staff

2. A pharmacist

3. A representative of the nursing staff and

An hospital administrator with his or her designated an ex-officio member of the committee. One
of the physicians may be appointed as the chairman of PTC. The pharmacist funstions usually as
the secretary and therefore he is designated as the secretary of the committee.

Operation of PTC:

• This committee should meet regularly at least 6 times in the year and also as and when
necessary.

• The committee can invite its meetings persons within or outside the hospital who can
contribute specialized or unique knowledge, skill and judgements.

• The agenda and the supplementary materials should be prepared by the secretary and
furnished to the committee members well in advance so that the members can study them
properly before the meeting.

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A typical agenda may consist of the following categories in general:

1. Minutes of the previous meeting.

2. Reiew of the contents of the hospital formulary for purpose of bringing it up to date and
deleting of products not considered necessary of use,

3. Information regarding new drugs which may have become commercially available.

4. Review of side effects, adverse drug reactions, toxic effects, drug interaction of drugs
reported by various units of the hospitals and brought to notice of the committee by DIC.

5. Review of drug safety in the hospital.

6. Reports of various sub-committees.

7. Report of medical audit.

8. Any other matter with the permission of chair

9. Vote of thanks.

10. The minutes of all meeting hold should be prepared by the secretary and a permanent
records of these minutes should maintained in the hospital.

Role of PTC in Drug – Safety

• Drug safety includes responsibility from dispensing of drugs to drug administration and
then to observe possible adverse effects. PTC can play a major role in ensuring the drug –
safety.

• Following guidelines may sub serve the committee in ascertaining the adequate safety
factor of the hospital pharmacy.

1. A registered pharmacist- chief pharmacist- diploma holders

2. Not permit non-pharmacist personnal

3. A sufficient numbers of qualified personal

4. Adequate safe,work space and storage facilities.

5. Have equipment necessary.

6. Automatic stop order-narcotics, hypnotics anticoagulants.

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 7. Form policy –research drugs.

8. Drug formulary

9. Outside its working hours

10. Poisonous material- nonpoisonous materials

11. External use drugs- internal use drugs

12. Quality control measures, GMP during processing

13. Teaching programme

14. Periodical inspection

15. Adequate reference library

Every case of adverse drug reaction must be first reported by the attending physician to the
chairman of the PTC or clinical pharmacologist.

The attending physician should complete the adverse Drug Reaction report form as
illustration above on any patient having adverse reaction.

The medical record room will upon the patients discharge remove this report from the
medical record and forward it to the chairman who in turn periodically forward essential data
to the central committee on adverse reaction formed by the state government or the drug
control authorities of the state government and the drugs controller or consultation with the
bodies of expert such as Drug Technical Advisory Board.

Automatic stop orders for Dangerous Drugs:

 All Drug orders for narcotics, sedatives, hypnotics, anticoagulants and antibiotic shall be
automatically discontinued after 48hrs unless the order indicates an exact number of
doses to be administration or the attending physician reorder the medication.

 All orders for narcotics, sedatives and hypnotics must be rewritten every 24 hrs.

 In india at present, this kind of system of iisuing “ASODD” is not practicied except for
hospitals like Christian Medical Hospital Vellore or Jaslok hospitals Mumbai Excort
group, Mayo Hospitals etc.

Role of PTC in Developing “Emergency Drug List”

 Since time factor is of very great urgency to most true emergency situation, it is
absolutely necessary for the PTC of a hospital to get prepared boxes containing
emergency drugs which should be always available readily for use at the bed side.

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  List of such drugs and their supplies should be complied by the committee and it should
find their place in emergency kits.

A) Supplies to be maintained in Emergency Box:

I. Syringes of various range two each of 1ml i.e. tuberculin or insulin, 2 ml syringes and 5
ml syringes and one each of 10 ml and 20ml syringes.

II. Needles, preferably two each of 16’,18’,20’,21’,23’ and 26’

III. Files for breaking the ampoule

IV. Torniquets

V. Airway equipment

VI. Ryles tubes.

B) Drugs for emergency Box:

These may selected in consultation with the physician but the following list is illustrated only.

I. Aminophylline 0.25g/ml

II. Amylnitrite glass capsule for insulation

III. Atropine sulphate 0.4mg/ml

IV. Caffeine sodium, benzoate 0.5g/2 ml

V. Calcium gluconate 1g/10 ml

VI. Digoxin 0.25 mg/ml

VII. Diphenylhydantoin sodium 50 mg/ml

VIII. Epinephrine HCl 1mg/ml

IX. Heparin 10,000 units/ ml

X. Hydrocortisone 100mg

XI. Magnesium sulphate injection 10, 50%

XII. Isoproterenol 1:100

XIII. Mannitol injection 25%

XIV. Nalorphine Hcl- 10mg/2ml

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 XV. Neostigmine methyl sulphate 0.25mg/ml

XVI. Norephinephtine injection 0.2%

XVII. Pentobarbitone 50mg/ml

XVIII. Pentazocine

XIX. Phenylephrine HCl 10mg/ml

XX. Pheomethazone inj

XXI. Picrotoxin Inj 3mg/ml

XXII. Protamine sulphate 20mg/ml

XXIII. Saline for injection 0.9% 30ml

XXIV. Sodium molar lactate solution

XXV. Water for injection 20ml

C) Supplies for Cabinet utility Room

I. Venous cannulation set

II. Each set 12& 17 venous catheters

III. Pieces 6” shock blocks

IV. Oxygen catheters

V. Sterile suction catheters

VI. Razor with blades

VII. Package sterile gelatin sponge

VIII. Resuscitation tube

D) Other emergency supplies

I. Resuscitation cartts

II. Phlebotomy set

III. Oxygen equipments

IV. Tracheotomy sets

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 V. Dextran and tubing

VI. Burn sheets

NB:Each hospital may modify this lst by adding or deleting items as found necessary.

Role of PTC in Drug Product Defect Reporting Programme:

 The drugs purchased by hospital may be defective in quality, it is for the committee to get
information about the defective drug product and to inform it first to the manufacturer for
appropriate action.

 If satisfactory answer is not obtaines from the manufacturer or suppliers it should be

reported to the Food and Drug Control Administration.

Role of PTC in Drug Utilization Review:

 Drug utilization includes prescribing, dispensing, administration an ingesting of

prescription of drugs. Hospital pharmacist should take medication history that should
include following information

1. Medication being taken at the time of admission , during admission, home remedies
(OTC) drugs.

2. Drug- allergies and idiosyncrasy towards food products etc.

1. To help inproved drug prescribing practices by promoting the safe and rational use of the
drugs.

2. To detect and help prevent drug interaction.

3. To help detect and prevent adverse drug reactions.

4. To detect and prevent IV additives incompatibilties.

5. To detect drug- induced diseases.

6. To detect possible drug –induced diseases.

7. To help detect potential drug toxicities

PTC is the backbone of the hospital pharmacy and its services and therefore, it should properly
organized.

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