To be communicated by HR during implementing performance management policy

Performance Grade Target Bonus

Excellent 5 100%
Very Good 4 to 4.9 90%
Good 3 to 3.9 65%
Average 2.5 to 2.9 40%
Poor Below 2.5 0%

Performance Appraisal grading system

Indicator for Performance Measurement for Variable Pay – Annual Payout
·         Qualitative Indicator:  Achievement of quality parameters of services performed w
§  Fatal Error: High Risk/Revenue Loss/error which impact has severity on bu
§  Critical Error: response delays/incorrect communication/customer handli
§  External support: cooperation with partners/external agencies
§  Process handling: level of standardization, efficiency
§  Knowledge: level of improvement
§  Communication & Customer experience: level of Improvement
·         Quantitative Indicator: Quantity of work/task performed/goals/business results/ w
·         Value addition: Value addition to business from existing business/ new business ad
·         Complexity: Complexity of work/task performed.
·         Discipline/General: Process Orientation/professionalism/teamwork/hard work/org
eters of services performed which could be benchmarked on below mentioned parameters.
hich impact has severity on business.
mmunication/customer handling/errors in regulatory documents/-which have an impact on the company brand.
s/external agencies

vel of Improvement
med/goals/business results/ webinars/seminars/events/training which can be quantified or measured in units.
ng business/ new business addition etc.

sm/teamwork/hard work/organization know-how/Creativity/office discipline/policy adherence etc.

 Template - to be fined tuned before implementation under performance management policy
Name of the employee
Position
Month
OPER EMPLOYEE GOAL
GOAL/Indicators Reminders/compliants Unanswered Zero liablity/Risk Operation pending tasks Independent handling Communication skill- Deadline missed: Time Team co operation/flexibilty/work Projects successfully Oper Revenue Client feedback
(internal/external) communication> 2 management more than 2 weeks (except commercial) number of iteration management (internal & under pressure completed
Weeks external projects)

PERFORMANCE 1 2 3 4 5 6 7 8 9 10 11
RATING
0 0 0 0 without support 0 0 Self willing, frontrunner, hardworker completed 100% and above Since we do not have the
defined goal for this parameter,
5 I am keeing this as the higher
4 Upto 3 Upto 3 0 Upto 3 minimal support Upto 3 Upto 3 Whenever asked for (mostly) nil below 100-90% the better
3 3-5 3-5 0 3-5 only in complex cases 3-5 3-5 nil nil below 90-80%
2 5-10 5-10 0 5-10 with support 5-10 5-10 nil nil below 80-65%
1 Above10 Above10 1 Above10 not without support Above10 Above10 nil pending below 65%

EMPLOYEE PERFORMANCE RATING Performance Grade Target Bonus

S.No GOAL PERFORMANCE

RATING 5 100%
Excellent
1 Reminders Very Good 4 to 4.9 90%
Good
Unanswered communication> 2 3 to 3.9 65%
2 Weeks
3 Zero liablity/Risk management Average 2.5 to 2.9 40%
Operation pending tasks more than 2 Below 2.5 0%
4 weeks Poor
to be agreed with team under projects
Independent handling (except
5 commercial)
RS Team Oper Revenue, EUR Training for Existing Process New Services devlopment SOP/Training manual - others Webinars
Communication skill- number of and New services Standardization/Improvemen maintainance &
t development
6 iteration
SM 150 EU/Cosmetics/SDS EU Cosmetics/SDS/ CSAR EU + new services SDS authoring
Deadline missed: Time management
7 (internal & external projects)
NV - 6 month EU/BIS/Local EU Local regulatory EU + new services
regulatory services
Team co operation/flexibilty/work
8 under pressure
AR 80 SDS authoring , SDS
course registration,
new clients

9 Projects successfully completed

10 Oper Revenue in EUR AN (with NV) 250 BIS, EU/Hazardous BIS BIS - domestic services/EU/Local BIS/EU + new
Chemicals, Ex- regulatory services services
Regulatory Affairs,
REACH

11 AV 150 NA Global Local regulatory ALL training, new clients,

marketing
Client feedback/expectation
Total Rating 0
Grade 0
Bonus Eligibilty
Bonus Award
OPER MANAGER GOAL
GOAL/ Oper Revenue in EUR New Services Successful Change Reminders Unanswered Zero liablity/Risk Operation pending tasks Communication skill- number of Deadline missed:
PERFORMANCE developed and sold implementation in Oper communication> 2 Weeks management more than 2 weeks iteration Time management
RATING as Projects Process that improved (internal & external
RL/customer experience projects)
(feedback)

5 above 400000 4 6 0 0 0 0 0 0
4 above 385000 3 5 Upto 3 Upto 3 0 Upto 3 Upto 3 Upto 3
3 above 365000 2 4 3-5 3-5 0 3-5 3-5 3-5
2 above 350000 1 3 5-10 5-10 0 5-10 5-10 5-10
1 below 350000 0 2 Above10 Above10 1 Above10 Above10 Above10

Oper process
1 inquiry
2 testing
3 co-reg
4 MAI
5 customer visits/meetings - trainings
6 annual dossier updates
7 CRM
8 OR change/evaluation/liablity/risk mitigation (new services)
9 SOPs/all oper training manual - new oper employee SDS Liability Co-reg Inquiry R-IT Dossier update BIS manuals Cosmetic manuals Global
10 contract updates
11 authority contacts/laisoning
10 digital transformation
12 webinars delivered
13 certificates/DU requests
14 external communications (ECHA/LR/etc/)
15 IUCLID dossiers maintenance
16 R-IT submissions maintenance

new services
1 BIS domestic -scheme 1 licence/training
2 cosmetics as consultant
3 BIS advocacy for standard revision
4 BIS licence for other schemes (II, III..)
5 Hazardous Chemicals Compliance as per existing rules
6 PPORD
7 Article-SVHC
8 QSAR
9 CHSEAR
10 IUCLID
11 CLP
12 UN DG
13 others