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Pret A Manger Terms & Conditions | Pret A Manger | Pret A Manger https://www.pret.co.

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Pret A Manger Terms &


Conditions
We are Pret a Manger (Europe) Limited, a company registered England
and Wales. Our company registration number is 01854213 and our VAT
number is 927137420 . Our registered office is at 75B, 10 Bressenden
Place, London, SW1E 5DH.

▾ Pret Coffee Subscription

Last updated 3rd February 2022

1. Who we are

1.1 We are Pret A Manger (Europe) Limited (that's who we mean by "Pret",
"we, "us" or "our").

1.2 We're a company registered in England and Wales with company number
01854213. Our registered of�ce is at 75b Verde, 10 Bressenden Place, London,
England, SW1E 5DH.

2. What are these terms and conditions?

2.1. These are the terms and conditions (let’s call them the “Pret Coffee
Subscription T&Cs”) on which we supply subscription services and products
including our "Pret Coffee Subscription" coffee shop subscription service.
These terms and conditions, and the Pret Account & Loyalty terms and
conditions, are mandatory for anyone purchasing a subscription - if you do not
con�rm your acceptance of these terms and conditions during the order
process, you will not be able to order a subscription. In order to manage your
subscription, you must sign up for a Pret Account.

3. Ordering Our Pret Coffee Subscription

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ones).

3.2. Where subscriptions can be redeemed. Our Pret Coffee Subscription is


only available in Participating Shops in the UK and cannot be redeemed in the
Excluded Shops (each as de�ned in clause 3.5 below).

3.3. How to order a subscription. In order to submit an order, you will be


required to provide an email address and then follow the procedure set out on
www.pret.co.uk/en-GB/pretcoffeesub to submit your order. You will be
required to sign up for a Pret Account, and will therefore need to agree to the
terms and conditions applicable to Pret Accounts, available at the below
section ‘Pret Account & Loyalty’. You should check all of the information that
you enter and correct any errors before submitting your order, as once your
order is submitted we will begin processing it immediately. All orders placed
and processed via pret.co.uk/en-GB/pretcoffeesub shall be in the English
language. These terms and conditions are only available in the English
language and will not be �led by us.

3.4. How we will accept your subscription order. Your order constitutes an
offer to us to buy a subscription. Our acceptance of that offer (and the
formation of a contract between you and us according to these terms and
conditions) will take place when we send you a con�rmation email to accept
your subscription order, at which point a legally binding contract will be
formed between you and us pursuant to these terms and conditions.

3.5. Excluded Shops: Please see a list of our Excluded Shops here. All other UK
Pret shops are “Participating Shops”. We may add Pret sites to the list of
Excluded Shops from time to time and this will be available for you to review
on our website. We do not guarantee that any new Pret locations that we set
up from time to time will be Participating Shops.

3.6. If we cannot accept your order. If we are unable to accept your order, we
will inform you of this by email and will not charge you for the subscription.
This might be: (i) because subscriptions are no longer available; (ii) because of
unexpected limits on our resources which we could not reasonably plan for;
(iii) because you do not have a Pret Account; and/or (iv) because we have
identi�ed an error in the price or description of the subscription.

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available at the below section ‘Pret Account & Loyalty’;


service terms and conditions, available at the below section ‘Click & Collect’;
4.1.4. any Vouchers or promotional campaign terms and conditions, available
at the below section ‘Promotions’; and 4.1.5. our privacy policy which lets you
know how we process your personal data (including as part of your
subscription), available here.

5. Your Subscription

5.1. By ordering the subscription and paying any recurring monthly


subscription fees (as set out in your order) to keep your subscription active, you
will be able to redeem your subscription in any of the Participating Shops to
get a maximum of 5 Eligible Products per day, every day (subject to our
opening hours, which may vary by location and from time to time and subject
to availability of Eligible Products) for each month of a valid subscription. We
reserve the right to change the number of Eligible Products per day from time
to time, subject always to providing you with forty (40) days’ notice in
accordance with clause 9.

5.2. Once we have accepted your subscription order and for each month your
subscription is successfully renewed, you will receive an email con�rming that
your payment has been successful. Your subscription starts on the day we send
your con�rmation email and it's your responsibility to check your email for this,
including, if necessary, your spam folder. Once you have received your
con�rmation email, you can use your subscription straight away by logging into
your Pret Account and accessing the QR code on your Pret Account, or
alternatively we will endeavour to ensure that you can add the QR code to
your Apple Wallet or to Google Pay (but you should note that this may be
dependent on your device's operating system and could be subject to other
terms and conditions issued by Google or Apple from time to time). In order to
redeem your subscription against an Eligible Product (as de�ned in clause 6.1.1
below), you will need to either (i) present your QR code at a scanner in our

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you for the remaining period of your subscription. We also reserve the right to
ban your Pret Account and take further action if we deem it appropriate.

5.4. Your subscription will renew automatically each month and will continue
unless paused or cancelled by you or us in accordance with these terms and
conditions. Each subscription period is one calendar month, starting when you
�rst subscribe.

For example, if your subscription is accepted on 4th January, it will be valid


until 3rd February. The recurring monthly subscription fee would then be
charged on 4th February for the next subscription month which would run until
3rd March.

5.5. You can only redeem your subscription for one Eligible Product every 30
minutes up to a maximum of 5 Eligible Products per day. This applies to both
in-store orders and orders made using our Click & Collect service and is
subject to availability of Eligible Products.

5.6. We only supply subscriptions for private and non-commercial use. We


reserve the right at any time and in our sole discretion to verify a subscriber’s
eligibility and compliance with these terms and conditions, including but not
limited to, ensuring that the subscription is not being used for a commercial
purpose.

5.7. There is a limit of one subscription per person. You must not register for a
new subscription account with new details (a "Duplicate Subscription"), even
where an older subscription has expired, unless you have a bona �de reason to

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6.1.1. Organic coffees, teas, hot chocolates, all iced drinks including iced
coffees, cold brew frappes and smoothies (except Cocoa, Almond Butter &
Banana Smoothie, Raspberry, Mango & Ginger Smoothie, and Avocado,
Mango and Ginger Smoothie), including any milk alternatives, and a single shot
of syrup or ‘make me stronger’ in coffee based drinks which have been
prepared by a barista ("Eligible Products"). Any additional shots of syrup or
extra coffee, or the addition of coffee to non-coffee based drinks, shall incur an
additional fee.

6.2. All Eligible Products are subject to availability, equipment, and staf�ng
resources, and all of our usual terms and conditions, in addition to any
particular terms, conditions, rules or policies which may apply in any particular
store. The list of Eligible Products may change from time to time and we will
endeavour to update this list as and when products are added or removed and
notify you at least forty (40) days before any signi�cant changes to the list.

6.3. We may decide from time to time, at our sole discretion, that Eligible
Products may not be redeemed in reusable cups due to the ongoing Covid-19
health and safety implications.

6.4. If you have any dietary requirements or allergies, please consult our

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and including but not limited to Click & Collect or delivery, additional charges
may be levied if applicable. If a payment is not successfully settled, due to
payment method expiration, insuf�cient funds, the chargeback of a previously
valid payment, or otherwise, and you do not cancel your subscription, we may
suspend your access to the subscription until we are in receipt of cleared funds
from you for the subscription and subsequently cancel it if payment is still not
received.

7.2. Discount or promotional codes. We may offer discount, promotions and


other types of voucher codes (“Voucher(s)”) from time to time.

7.3. Vouchers may only be used once by you and are not transferable or
redeemable for cash. Vouchers may not be copied, reproduced, distributed or
published either directly or indirectly in any form or stored in a data retrieval
system without our prior written approval.

7.4. Vouchers may only be redeemed through our website and not through

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exercising our rights to pause, cancel or terminate the subscription, you


authorise us to, and accept that we will, charge your original payment method
on a recurring monthly basis beginning on the day after your �rst month of
subscription ends and every month thereafter until you cancel or we suspend
or terminate your access to the subscription. The recurring subscription fee is
£25 per month and will be charged on the same day each month or where you
start your subscription on the last day of a month, your recurring payment will
be taken on the last day of the following month.

For example, if you subscribed on the 6th September, your next payment
would be on the 6th October. If you subscribed on the last day of the month,

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paused.

8.2. To pause your subscription, you need to click the ‘manage account’ link
provided in any of your subscription emails or go to: your.pret.co.uk/manage-
account. You will need to login using your email address and and password.
You will then be able to view your subscription and pause it. If you have any

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subscription month has expired. The recurring subscription fee will not be

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© Pret A Manger 2021. Pret A Manger (Europe) Ltd, Reg. Number 1854213 · Pret A Manger (USA) Ltd, Reg. Number
3836164 · Pret A Manger (Hong Kong) Ltd, Reg. Number 4240964. The above three companies are registered in
England and their registered of�ce is at 75B, Verde, 10 Bressenden Place, London SW1E 5DH.

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