Right Calories Restaurant

‫مطعم رايت كالوريز‬

The following terms and conditions (the “T&C”) are specific to using Right Calories’ services.
Please read the T&C carefully. When you received this letter, you are automatically agreeing
that the use of it are subject to these T&C, any amendments thereto, and to Right Calories
policies applicable in this connection. Right Calories is a company registered in the Kingdom
of Bahrain under registration number 131364-1. Our registered office address is Shop 2,
Building W 597, Road 2811, Block 228, Al Sayh, Kingdom of Bahrain. Our VAT number is
220015084500002.

Information
To make the purchase you will be required to provide your personal details. You must
provide your real name, cell phone number, address, and other requested information as
indicated. The delivery address must be in the Kingdom of Bahrain.
We are committed to handling and process your personal information with high standards of
information security and to taking appropriate steps to maintain the security and accuracy
of personally identifiable information we collect. However, we shall not be responsible for
any unauthorized access. By receiving and reading this T&C, you acknowledge and accept
that Right Calories will collect, process, and retain your personal information which is being
collected for the purpose of using and for completing the purchase transaction from Right
Calories.

Orders
“Order” means your request submitted to and approved by Right Calories, which is made in
accordance with the T&C herein and contains the products and / or the services selected, by
way of example and without limitation, assembly service, delivery service, etc.
We try our best to make sure that all details are accurate at all times, including the description
and the pricing of products.

Week
“Week” One week equals to five days at right calories. Days 6 and 7 and considered to be
additional days explained by the price difference.

Month
“Month” One month is 4 weeks.

3 meal plan
“ 3 meal plan” a subscription that includes one breakfast, one lunch, one dinner and a snack.
Acceptance of your Order
We reserve the right not to accept any Order from anyone who has breached the T&C. Also,
in the event, for example, that we are unable to obtain authorization for payment, that
shipping restrictions apply to a particular item, that the item ordered is out of stock or does
not satisfy our quality control standards and is withdrawn, or that you do not meet the
eligibility criteria set out in the T&C. We may also refuse to process and accept a transaction
for any reason or refuse services to anyone at any time at our sole discretion without the need
to give reasons. If we do not accept your Order, we will let you know as soon as practicable.

Payment
We accept the major credit/ debit cards and Benefit Pay. As we will provide upon registration.
You confirm that the credit/ debit card being used is yours or that you have been specifically
authorized by the owner of the credit/ debit card to use it.

Pricing
Unless otherwise stated, all prices shown on the Instagram are in BHD and are inclusive of
VAT at the appropriate rate. All prices remain valid as advertised from time to time and the
price of a product displayed on the Instagram at the time the Order is accepted will be
honored, except in cases of error.

Menu
There is such no standard menu. Our menu variety could extend for 3 months. Meals are
cooked on day to day basis. If there are any food that are not preferable you can state that in
the form. There may be instances where the kitchen or delivery differs from your placed
orders in those cases kindly contact our customer service on 38886807 and corrective action
will be taken based on our best practices.

Calories range per meal

Normal Meals: Calories 400-470 divided into 30% protein, 15% -20% fat - 50% carbs. In
cases where you need to increase your calories intake you can increase meal numbers vice
versa.
Low Carb Meals: Calories 400-470 divided into 45% protein, 30% fat – 25% carbs. In cases
where you need to increase your calories intake you can increase meal numbers vice versa.

Additional Items/ charges

To replace chicken in the meal plan with other source of protein there is an additional charge
of BD 20.
To Add an additional Salad to the monthly meal plan charges of BD 30.
To adjust the definition of the 3-meal plan from including one breakfast and two normal
meals to three normal meals charges of BD 20 will be required.

Holding/ Pausing Meal Plans

Putting the meal plans on hold due to any circumstances faced by the client is only permitted
for monthly meal plan subscribers for a period maximum of 2 weeks.
DELIVERY

Delivery time and date

Our delivery timings for meal plans are 8am to 12 pm days are specified under each meal
plan. Please note that the delivery time chosen is an estimate there may be delays due to
unforeseen circumstances.

Delivery Charges
delivery charges are paid by the restaurant for the meal plans.

Delivery Days
5 days plan – Saturday to Wednesday or Sunday to Thursday
6 days plan – Saturday to Thursday
7 days plan – Saturday to Thursday

Events Beyond our Reasonable Control

In the event that we are delayed or unable to deliver any Order on the scheduled date and
time for delivery due to any circumstances outside of our reasonable control (whether they
are foreseen or unforeseen and whether they apply generally or specifically to Right
Calories), including but not limited to any traffic accident by our vehicle or other problem
with our vehicle, illness of our driver, road block, traffic-jam, adverse weather, etc., we shall
do our best to contact you and, if appropriate, to reschedule a new date and time for the
delivery of your Order. Right Calories shall not be held liable for any damage or loss sustained
as a result of any delivery delay or failure to deliver the Order products under such
circumstances.

Important information
When you arrange your delivery, we will ask you to provide certain information. This
information will be recorded on the delivery document and the delivery will take place at the
delivery address you specify. If you provide us with incomplete, incorrect, or inaccurate
information or instructions, we may cancel the delivery.
You are responsible for ensuring that you are available to accept delivery. Meals shall be and
will be handed to a person.
When examining the products feel free to provide us with your input and feedback via shared
contacts on the 38886807 for customer service or review posts on our Instagram accounts
@right_calories_bh.

Returns and Cancellation

Returns and Cancellation are not accepted.

Right to Return or Exchange

Returns and exchanges are not accepted.

Right to Cancel
Orders cancelations are not permitted

Right to Refund
For meal plans no refunds are permitted.
Complaints and governing law
In case of any complaint please contact Right Calories on right_calories_bh@outlook.com or
38886807 via WhatsApp customer service to file any complaint, we shall not consider any
complaints that is not recorded and cannot be proven.
The T&C together with all the policies and procedures applicable within Right Calories, will
be governed by and construed in accordance to the laws of the Kingdom of Bahrain and the
relevant courts of Bahrain will have exclusive jurisdiction.