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8/1/22, 11:01 PM LESSON 3: Applying Quality Standards

LESSON 3: Applying Quality Standards

Site: TESDA Online Program Printed by: Jefferson Romasanta


Course: Introduction to CSS Date: Monday, 1 August 2022, 11:01 PM
Book: LESSON 3: Applying Quality Standards

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8/1/22, 11:01 PM LESSON 3: Applying Quality Standards

Table of contents

Introduction

TOPIC 1: Assessing Quality

TOPIC 2: Documentation

TOPIC 3: Inventory Form

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8/1/22, 11:01 PM LESSON 3: Applying Quality Standards

Introduction

Standards are sets of rules that outline specification of dimensions, design of


operation, materials, and
performance. Standards provide basis for good quality and protocol.

When it comes to computer systems servicing, standards are important as it serves as comparison for computer
performance. Maintaining quality is important to manage customer satisfaction where the revenue and profits  will
depend upon.

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8/1/22, 11:01 PM LESSON 3: Applying Quality Standards

TOPIC 1: Assessing Quality

In computer systems servicing, you will be handling a lot of equipment. You will be purchasing them, assembling
and disassembling, repairing, or even maintaining them! 

That is why it is important to assess the quality of the materials you will be receiving especially when you are
purchasing from a supplier.

Here are some standard protocols in checking the materials and goods you will be receiving in work.

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TOPIC 2: Documentation

Here are some samples of log reports and documentation assessed by a quality checker.

Take note however, that not all organizations will make use of the same form.

You can download an empty version of this form here.

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8/1/22, 11:01 PM LESSON 3: Applying Quality Standards

TOPIC 3: Inventory Form

Here is an example of an inventory form. 

You will be encountering this after disassembling computers. You will be listing down the PC specifications in this form.
You can write the general description of what the item is under Items while you can write the specifications or
necessary description below Description/Specification. Anything else that you think are important notes should be
written on the Remarks column.

You can download an empty version of this form here.

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