NISHA DHIMAN

Contact: +91 9910580276 ~ E-Mail: Newcareernd@gmail.com

A professional with experience of 4+ years in the Mainframes, seeking a challenging position in the field of
(Intellectual Property) IP Research that encourages learning, creativity, provides exposure to new ideas and stimulates
personal and professional growth and work towards organizational development through continuous self-development.

AN OVERVIEW

4.7 + years of IT work experience in mainframes with Insurance domain including Analysis, Design, Development,
Testing and Maintenance of complete Software Development Life Cycle (SDLC)
Worked in COBOL, JCL, OPC, ISPF,SDSF,TSO, Main View CONSOLES
Participated in requirement gathering and preparation of High level and Low Level Designs throughout the Software
Development Life Cycle.
Direct Interaction with the Clients to study and analyze the requirements for the new requests, coordinating with
the onsite team members.
Developed New programs JCL’s to run the batch programs.
Excellent Communication skills and is able to work individually as a team member.
Adaptable and a quick learner; possesses skills to work under pressure.
I was part of a Six Sigma Green-Belt (GB) project, which resulted in 35% reduction of batch job alerts in
Alert manager.

Total Work Ex : 4.7+

 Company : TESCO Technologies Pvt Ptd

 Role : Senior Data center Analyst
 Duration : March, 2016 – Present
 Technology : Mainframe COBOL, JCL, SQL, DB2,Endeavour,Zendesk
 Domain : Retail
 Role : Debugging JCL codes and resolving daily job abends.

Responsibilities:
 Managing and processing batch, Online’ s, batch job scheduling through Control-M, CA- 7, OPC and
CA –Scheduler.
 Execution of packages on Endeavour with creating new members in JCL and performing quality check.
 Providing support for the internal Tesco client’s which involves production abends.
 Restart of abends and adhoc batch job scheduling as per request using Control-M, CA-7, CA Scheduler.
 Resolving the failed jobs by modulating JCL parameters and backing up into new datasets. 
 Bringing Test and Production CICS up and down as per the requests.
 Performing Manual IPLs on every weekend using HMC and co-coordinating with MVS Teams, Storage.
 Follow all checklists so that deliverables should of high Quality and having minimum number of errors.
 Continuous Monitoring of Console LPARs and escalation of issues by making call outs, sending mails
and raising remedy tickets.
 Monitoring job failures and alerts in SOI tool.
 Running EPF's on requesting working on change management
 Managing and handling UM portal alert screen, opmon console, and MFMON messages alert
Company : Dell International Services, Noida
Role : Data Center Associate Analyst
Duration : Feb, 2013 – Dec 2015.
Technology : Mainframe COBOL, JCL, SQL, DB2
Domain : Insurance, Pharma, Banking
Role : As a System Data Center Analyst, Requirement brainstorming,
Impact Application development, Batch job monitoring and handling
Implementation related activities.

Project : Main Street America, Verso, Core Logic, CHP,Tenet, NLG, GPI
Client : Multiple Accounts
Team Size : 27 Members
Role : Production Support
Technology : COBOL, JCL, ISPF,SDSF,ISPF
Tool Used : OPC,CA7,Control M ,CA- scheduler

Responsibilities:
 Coding of components in COBOL to generate policy package to be sent to NLG customers.
 Implemented billing code in COBOL for EBC-RTB(Enhanced Business Communication-Run The
Business).
 Running the daily batch jobs and resolving COBOL/DB2 abend’s and updating tickets as per the
resolution.
 Batch submission in production Support and Batch monitoring
 Checking and resolving the online abend’s in CICS.
 As a COBOL-DB2 developer coded programs and worked with DBAs to resolve database related job
efficiency problems
 Unit and Integration Testing with writing Test Cases.
 Health Checks in DRT(Disaster Recovery Tests) and IPL activities.
 Managing and processing batch, Online’ s, batch job scheduling through Control-M, CA- 7, OPC and
CA –Scheduler.

PROJECT DESCRIPTION:

Customer
Project Team Technologies
Project Name /Client Designation Role
ID Size /Skills Used
Name
Main Street Analyst Team DB2, COBOL, JCL,
ECC 3
America Programmer player Stored Proc

As part of this project, GMDL will be storing the ESP ROC level
Pricing data in its database. GMDL will receive daily SOC/ROC feed
Description
from ESP. GMDL will process the files and store the data in its
database.

 Analyzing the work request.

 Analysis based on business need.
 Preparation of Design documents, Unit test cases and results.
Responsibilities  SIT and UAT support.
 Review of code, Unit test cases and results of team members.
 Co-ordinate with onshore and sharing it with team members
 Customer
Project Team Technologies
Project Name /Client Designation Role
ID Size /Skills Used
Name
Analyst Team DB2, COBOL, JCL,
95481 ECC1 Tenet 3
Programmer player Stored Proc
As part of this project, GMDL will be sending the daily and monthly feeds to BEQ
Description system. The feed contains domestic and international merchant data

 Analyzing the work request.

 Analysis based on business need.
Responsibilities  Preparation of Design documents, Unit test cases and results.
 SIT and UAT support.

SCHOLASTICS

 B. Tech (Information Technology) from UPTU Lucknow in 2009. (Secured 1st Division with Distinction)

 Completed Mainframe Application Programming in IBM Mainframe Platform from MAPLES ESM
TECHNOLOGIES Noida.

 Eight week summer training in C.M.C TATA Worked on the live project (Job Consultancy In JAVA for
C.M.C Development Centers and achieved A grade).

 4 weeks Industrial Training at I.T.C Pvt Ltd.

IT FORTE

Mainframe COBOL, JCL, VSAM,FILE-AID, Changeman.

COBOL Mainframe Cobol
Testing application Quality Centre
DB DB2
Operating system Windows , ZOS
Office MS Office suite (Word, Excel, Power Point)
Domain Banking and Financial Products ( Cards and Core Banking)
IPR Basic (Intellectual Property) IPR knowledge

APPRECIATION

 Ranked State Level shooter in TOP 10 by Karnatka State Rifles Shooting Association.
 Got Top Rating in current Financial Year Appraisals (2013-2014).
 Two consecutive appreciations from TESCO management for effectively handling and resolving critical
escalations .
 Won DELL CHAMPION AWARD for best Services to client.
 Active participation in Sports meet held in college.
 Organized various Technical/non-technical events Held at College Level.
 Student Convener of National Technical fest held in our college.
 Spot light awards in Organizations worked so far.
  Attended Various Seminars/Conferences

PERSONAL DOSSIER

Name : Nisha Dhiman

Sex : Female
Nationality : Indian
Residential Address : Le Terrace Apartment Whitefield
Contact : +91-9910580276
E-mail : nishadhiman.36@gmail.com

DECLARATION

I hereby declare that the information provided by me is true to the best of my knowledge and understanding.

Nisha Dhiman