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Training and Education in Professional Psychology

Clinical Supervisors’ Experiences With and Barriers to Supporting Trainees


Who Have Experienced Identity Based Harassment
Lynette Adams, Georgina Gross, Jennifer M. Doran, and Meaghan Stacy
Online First Publication, July 1, 2021. http://dx.doi.org/10.1037/tep0000384

CITATION
Adams, L., Gross, G., Doran, J. M., & Stacy, M. (2021, July 1). Clinical Supervisors’ Experiences With and Barriers to
Supporting Trainees Who Have Experienced Identity Based Harassment. Training and Education in Professional
Psychology. Advance online publication. http://dx.doi.org/10.1037/tep0000384
Training and Education in Professional Psychology
© 2021 American Psychological Association
ISSN: 1931-3918 https://doi.org/10.1037/tep0000384

Clinical Supervisors’ Experiences With and Barriers to Supporting Trainees


Who Have Experienced Identity Based Harassment
Lynette Adams1, 2, Georgina Gross1, 2, 3, Jennifer M. Doran1, 2, and Meaghan Stacy2
1
VA Connecticut Healthcare System, West Haven, Connecticut, United States
2
Department of Psychiatry, Yale University School of Medicine
3
VA Northeast Program Evaluation Center, Veterans Health Administration, West Haven, Connecticut, United States

The healthcare literature suggests that a majority of trainees experience some form of harassment based on
This article is intended solely for the personal use of the individual user and is not to be disseminated broadly.

an aspect of identity (Cencirulo et al., 2020; Fnais et al., 2014). However, there is very little research on the
This document is copyrighted by the American Psychological Association or one of its allied publishers.

experiences of clinical supervisors who support trainees who experience harassment, and the existing
literature tends to focus on sexual or gender-based harassment (deMayo, 2000; Hartl et al., 2007). The
following study aimed to fill this gap by collecting information from clinical supervisors (N = 28) within a
psychology training program located within a VA Medical Healthcare System in the Northeast. Most
supervisors reported harassment of trainees is a problem at their facility (82.1%), had directly witnessed
harassment of trainees (64.3%), and had experienced harassment themselves (82.1%). Most (89.3%)
reported discussing harassment with a trainee on at least one occasion. On average, supervisors reported
being very likely to initiate such a discussion. Six themes emerged regarding barriers that supervisors
identified to discussing harassment with trainees: (1) Lack of Knowledge or Skill, (2) Trainee Factors, (3)
Limitations of Supervision, (4), Negative Feelings, (5) Relational Issues, and (6) Negative Outcomes. We
discuss recommendations for both supervisors and training committees that directly address these barriers.

Public Significance Statement


This study provides information on experiences of clinical supervisors in supporting psychology
trainees who have experienced harassment based on identity, including qualitative analysis of barriers
experienced by supervisors in discussing harassment with trainees. Recommendations are provided to
supervisors and training programs that can address these barriers.

Keywords: training, harassment, harassment of trainees, supervision

Healthcare trainees are often exposed to various forms of harass- interactions can originate from patients, family members of patients,
ment. For the purpose of this article we define harassment as strangers, or others from within the training environment within a
unwanted or inappropriate remarks, behaviors, and interactions healthcare system. Our definition extends beyond the legal defini-
based on aspects of identity (e.g., gender identity, race or ethnicity, tion of harassment as a part of employment discrimination based on
sexual orientation, and other minority identities) that are directly protected statuses from the U.S. Equal Employment Opportunity
experienced by trainees or witnessed by another person. These Commission, n.d.) which does not include harassment that may

JENNIFER M. DORAN is the Associate Director for Mental Health at the VA


Lynette Adams https://orcid.org/0000-0001-6972-139X VISN 1 Clinical Resource Hub. She is also an Assistant Professor in the
LYNETTE ADAMS is a clinical psychologist with the Department of Veterans Department of Psychiatry at Yale School of Medicine. Jennifer M. Doran
Affairs and has been involved in training and education of psychology currently serves as the President-Elect of the Connecticut Psychological
trainees for over a decade. They received their doctorate from Southern Association. She earned her doctorate from The New School for Social
Illinois University Carbondale and completed a clinical internship at Color- Research in New York City. Her professional and research interests are
ado Mental Health Institute-Fort Logan. Research and professional interests focused on treatment engagement and retention among veterans with PTSD,
include disparities in underserved populations, diversity issues within train- psychotherapy process and outcome, and education and training issues in
ing, and acceptance based treatments for emotion dysregulation. psychology.
GEORGINA GROSS is a clinical psychologist in Post Traumatic Stress MEAGHAN STACY is a clinical psychologist and Associate Professor of
Disorder Program Evaluation at the Northeast Program Evaluation Center Psychiatry at Yale University School of Medicine. She attended Johns
(NEPEC), Office of Mental Health and Suicide Prevention, VA Central Hopkins University for her undergraduate degree and received her doctorate
Office. Georgina Gross received their doctorate from the University of North from American University. Research and professional interests include
Carolina at Greensboro and completed a clinical internship at the Durham organizational culture, systems change, training, and recovery-oriented care.
VA Medical Center. Their professional and research interests include PTSD CORRESPONDENCE CONCERNING THIS ARTICLE should be addressed to Lyn-
program evaluation, suicide prevention, military sexual trauma, and the ette Adams, VA Connecticut Healthcare System, West Haven, CT 06516,
mental health of LGBTQ Veterans. United States. Email: Lynette.Adams@va.gov

1
2 ADAMS, GROSS, DORAN, AND STACY

originate from non-employees (e.g., patients, family members of foundation on which to begin to consider and address harassment
patients, etc.) within healthcare systems. of psychology trainees. However, much of what is currently avail-
Existing estimates of prevalence of identity-based harassment able for supervisors focuses on gender-based or sexual harassment
come largely from the healthcare field and suggest that a majority of and does not address current dilemmas faced by a more diverse
medical trainees experience harassment during their training (e.g., group of trainees and early career psychologists of many different
Fnais et al., 2014). Within mental healthcare, 58% of psychi- intersecting identities (Pedrotti & Burnes, 2016).
atry residents experienced “unwanted advances” from patients Supervisors also experience barriers to supporting trainees who
(Dvir et al., 2012) and 7–13% of psychiatry trainees have reported experience harassment. One barrier may be that some supervisors
sexual harassment by an educator or staff member (Coverdale et al., lack the skills needed to address multicultural competence and
2009). Much of the existing literature on trainees describes the sensitivity generally, which has been identified as a concern among
deleterious effects of experiencing harassment, such as conse- psychology trainees belonging to underrepresented groups
quences for psychological well-being (Dvir et al., 2012), increased (Gregus et al., 2020). This raises the question of whether super-
work-related stress (Beyond Blue, 2019), and negative impact on visors lacking multicultural competence are also able to effectively
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educational experiences (Nora et al., 2002) or career advancement and sensitively navigate discussions about trainee concerns about
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(Sánchez et al., 2015). There is, however, a surprising lack of data identity-based harassment. Other harassment-specific barriers
and scholarship on the specific experiences of psychology trainees include lacking details about the incident leading to “softer” (i.e.,
witnessing or experiencing harassment in mental health settings. less effective) responses to trainee disclosure (deMayo, 2000), lack
The limited literature that exists highlights that psychology trainees of comfort or knowledge in how to address harassment (Hartl et al.,
commonly report experiences of sexism and sexual harassment, 2007), and failure to address experiences, which may impact the
racism, and/or heterosexism from both clients (Bertsch et al., 2014; supervisory working alliance (Bertsch et al., 2014). We are unaware
Cencirulo et al., 2020; deMayo, 2000; Hartl et al., 2007) and of any studies that have directly surveyed psychology supervisors
clinical supervisors (Bertsch et al., 2014) during their clinical about what they perceive to be barriers to responding to trainee
training. reports of harassment.
Though harassment of psychology trainees is likely a common Given the lack of recent scholarship directly focusing on the
occurrence, some trainees may experience barriers to discussing experiences of supervisors, the aim of the present study was to
these experiences with clinical supervisors. These barriers may identify and contextualize current experiences, concerns, and chal-
include trainee factors such as feeling uncertain that it was worthy lenges related to trainee harassment reported by clinical supervisors
of supervision time, an expectation that they will be judged (Hartl of psychology trainees. The study was designed to better understand
et al., 2007), perceiving the topic as unimportant (Ladany et al., how supervisors view trainee harassment and their role in addressing
1996), reluctance to be viewed as a victim, and/or a fear that one is it, as well as to identify perceived barriers to addressing identity-
being “too sensitive” (Wear et al., 2007). Barriers may also include based harassment as part of routine supervision.
trainee perceptions surrounding safety in making such disclosures.
Supervisors might be the perpetrators or might be affiliated with the
Method
perpetrators of harassment. Beyond the possibility that the supervi-
sor might be directly or indirectly involved in the harassment itself, In order to examine supervisory experiences, we chose to include
supervisees might also withhold this information because they feel both quantitative and qualitative items in a convergent (one-phase)
unsupported by supervisors (Morgan & Porter, 1999), have con- mixed methods design. Note that this was not a true convergent
cerns about supervisor perceptions or negative reactions, have fears design, which involves quantitative and qualitative measurement of
of damaging their career (Ladany et al., 1996), experience their the same construct(s) (Creswell & Creswell, 2018). Instead, we
supervisors as lacking in multicultural competence and the supervi- included quantitative items assessing harassment experiences, opi-
sory working alliance as already tenuous (Bertsch et al., 2014), or nions, conversations with trainees, and confidence addressing
fear repercussions for voicing their concerns about harassment harassment in supervision, and a qualitative item assessing super-
(Cencirulo et al., 2020). Additionally, concerns about making per- visors perceived barriers to having conversations with trainees
sonal disclosures about aspects of identities related to the harass- regarding harassment. The rationale for this was the lack of previous
ment (e.g., sexual orientation, gender identity, religious affiliation, research and pre-existing measures in the area of barriers to having
etc.) may be exacerbated if a trainee does not feel supported or has these conversations with trainees. Thus, instead of pre-determining
concerns about the above-listed perceptions. what supervisor’s barriers might be, we preferred to leave it open
There is also a dearth of information on how clinical supervision ended. Further, due to the nature of the survey and to minimize
may be best used or structured to address harassment in clinical response burden, we were unable to include both quantitative and
settings, though deMayo (2000) found that of psychology super- qualitative assessment for each concept.
visors who reported that trainees they worked with had experienced
sexual harassment, the majority had talked about the harassment in
Participants and Procedures
supervision. Hartl et al. (2007) provide excellent recommendations
for how supervisors and training programs can better support Psychology supervisors of trainees in a large academic Veterans
trainees who experience sexual harassment, such as: encouraging Affairs (VA) Healthcare System in the Northeast were invited to
trainees to report incidents and then tracking these incidents, using participate in a 90-min training on addressing the needs of trainees
supervision to process experiences and conceptualize concerns, and who experience harassment as part of a quality improvement project
offering program-wide didactics for both trainees and supervisors designated as non-research by the local Institutional Review Board.
on managing harassment. These suggestions provide a useful The training was offered by the first author who is an expert in the
ADDRESSING TRAINEE HARASSMENT 3

organization on the topic of harassment. Participation was voluntary questions. Given that established psychometric tools were unavail-
and open to all interested staff in the department. The training able for measuring these constructs, the items were developed by the
consisted of didactic information (e.g. general prevalence of harass- first author based on expertise in anti-harassment initiatives and
ment; suggested strategies for intervention; the role of the supervisor experience as a clinical supervisor. The second and last authors
in supporting trainees), as well as some experiential reflection and provided input on the items and two clinical supervisors from
case discussions. Time was left at the end for open discussion and another setting outside of the current facility reviewed the content
questions. during the item development.
Supervisors were also asked to complete a pre- and post-training
questionnaire to evaluate the effectiveness of the training. Results of
Qualitative Barriers and Coding
the pre-training questionnaire are reported here. The trainings were
offered in two separate sessions at two different training sites within Participants were also asked to provide an open-ended, narrative
the same healthcare system. The first session was held face to face response to a question about the top three barriers they experienced
and the survey was administered immediately prior to the beginning in having conversations with trainees about harassment. This quali-
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of the seminar. The data were collected on paper and returned tative item was included within the same survey including the
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following the training by either leaving the form in an envelope in quantitative items described above. Narrative data were coded by
the training room or returning the survey anonymously through an independent rater who is trained in multiple methods of qualita-
interdepartmental mail. The second training was held virtually due tive data analysis. This rater was not previously part of the research
to social distancing requirements amidst the COVID-19 pandemic. team or privy to the training seminars or quantitative data that were
Survey data for the second training were collected and managed collected. This was done to ensure an independent and relatively
using REDCap electronic data capture tools hosted at the facility unbiased perspective in terms of qualitative data analysis, to limit
(Harris et al., 2009, 2019). REDCap is a secure, web-based software the influence of preconceived ideas or groupthink by the research
platform designed to support data capture for research studies, team, and to add the perspective of someone who regularly utilizes
providing (a) an intuitive interface for validated data capture; qualitative methodologies.
(b) audit trails for tracking data manipulation and export procedures; Given the relatively simple nature of the narrative data that were
(c) automated export procedures for seamless data downloads to collected, it was determined that the best approach would be a
common statistical packages; and (d) procedures for data integration general thematic analysis using an open coding procedure, rather
and interoperability with external sources. Links to the REDCap than employing a formal qualitative coding paradigm. Several
pre-training survey were emailed to all psychologists who were part approaches were considered, including grounded theory (Corbin &
of the psychology training committee prior to the training, and Strauss, 2015) and consensual qualitative research (Hill et al.,
participants were asked to use the first 5 min of the training to 1997). Data analysis was inductive and interpretive in nature,
complete the survey. with a focus on the creation of categories and identifying emergent
themes. The thematic analysis utilized in the present study drew
from the constructivist coding approach (Charmaz, 2006, 2014), a
Measures
type of grounded theory analysis, and was also influenced by the
Demographics process of generating core ideas and domains found in consensual
qualitative research (Hill et al., 1997). The goal of the analysis was
Survey questions included basic demographics such as age, self- neither to generate a unique theory nor support an existing one, but
identified gender identity, years as a supervisor, years since in rather to identify perceived barriers in an exploratory way and begin
training, and years working at the VA. We chose to limit demo- to categorize those barriers into coherent themes for further consid-
graphical information collected to these variables in order to encour- eration and use.
age participation and enhance anonymity.

Results
Harassment Experiences, Opinions, Conversations With
Quantitative
Trainees, and Confidence Addressing Harassment
Demographics
Quantitative survey questions included whether supervisors:
Thought harassment of trainees was a problem at the VAMC Of the 58 psychologists invited to participate as part of the local
(adapted from Relyea et al., 2020 originally asking whether harass- psychology training committee, 30 (51.7%) provided responses.
ment of women veterans was a problem at the VAMC); witnessed Two respondents indicated no current or past supervisory experi-
harassment of trainees; experienced harassment based on some ence and were removed from the dataset leaving a total sample of 28,
aspect of their own identity; and ever had a conversation/supervision resulting in a response rate of 50.0% (28/56). It should be noted that
with a trainee about harassment encountered by the trainee. not all psychologists who were invited were eligible to participate,
Responses for these items were “yes,” “no,” or “unsure.” Finally, since the training committee includes psychologists who may not
participants responded to 5-point Likert-type scales regarding how provide clinical supervision yet are involved in training in other
likely they were to initiate a discussion with a trainee regarding ways (e.g., seminars, research mentoring). Eight (28.6%) of parti-
harassment (1 = not at all likely, 5 = definitely likely), and how cipants identified as men and 20 (71.4%) identified as women. The
confident they felt in addressing harassment directly witnessed or average age was 44.14 years (SD = 7.95, range: 30–64). Regarding
experienced, or addressing harassment with trainees (1 = not con- experience, supervisors reported an average of 12.54 (SD =
fident, 5 = very confident). There was a total of 10 quantitative 8.13, range: 1–40) years since they were trainees, 11.25 years
4 ADAMS, GROSS, DORAN, AND STACY

(SD = 7.48, range: 1–38) serving as a supervisor, and 12.02 analysis of narrative data, which include: (1) Lack of Knowledge
(SD = 7.95, range: 1–38) years employed at the VA. or Skill, (2) Trainee Factors, (3) Limitations of Supervision,
(4), Negative Feelings, (5) Relational Issues, and (6) Negative
Outcomes. Nearly all individual responses were ultimately assigned
Harassment Experiences, Opinions, Conversations With a single thematic code. Table 2 includes each theme with its
Trainees, and Confidence Addressing Harassment frequency of occurrence, operational definition, and two represen-
tative quotes.
Table 1 displays results from the quantitative harassment survey
items. Most supervisors (82.1%) reported that harassment of trai-
nees is a problem at their facility, and over half (64.3%) reported Lack of Knowledge or Skill
directly witnessing it. Most supervisors (82.1%) also reported Many participants (n = 17; 27.8%) identified a lack of knowl-
experiencing harassment themselves. Similarly, most (89.3%) re- edge or skill as a major barrier, such as not necessarily recognizing
ported discussing harassment with a trainee on at least one occasion, when something might be considered or perceived as harassment,
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and a combination of the trainee and supervisor broaching the topic and concern about not being well-equipped to adequately address
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(vs. just the trainee, or just the supervisor) was the most frequent these issues. Participants self-identified as having “a skill deficit” or
impetus for those conversations (64.0%). On average, supervisors “limitation.” They also referenced it being “hard to know how to talk
reported being very likely to initiate such a discussion and reported a about it [harassment],” and experiencing “uncertainty” or being
range of confidence levels regarding addressing harassment in “unsure of how to bring it up.” Several also pointed to a poor
different contexts (see Table 1). understanding of available resources and relevant processes that
would help facilitate their discussion of this issue.
Qualitative
Trainee Factors
Qualitative responses to a question about barriers in having
conversations with trainees about harassment were provided by A number of responses (n = 14; 22.9%) shifted the focus back
25 out of 28 (89.28%) participants. There were 61 total barriers toward the trainee, such as indicating that addressing any harassment
provided in the narrative text. Six broad themes emerged in the that occurred would be their responsibility. Responses included

Table 1
Supervisors’ Experiences, Opinions, Conversations With Trainees, and Confidence Addressing Harassment of Trainees

Harassment experiences/opinions/conversations Responses (N = 28)

Harassment of trainees is a problem at this facility Yes: 23 (82.1%)


No: 1 (3.6%)
Unsure: 4 (14.3%)
Ever witnessed harassment of trainees Yes: 18 (64.3%)
No: 9 (32.1%)
Unsure: 1 (3.6%)
Ever experienced harassment based on some aspect of your identity Yes: 23 (82.1%)
No: 4 (14.3%)
Unsure: 1 (3.6%)
Ever experienced conversation or supervision with a trainee about harassment they encountered Yes: 25 (89.3%)
No: 3 (10.7%)
If yes, in what way does it most frequently come up as a topic? Trainee initiated: 7 (28.0%)
Supervisor initiated: 2 (8.0%)
Combination: 16 (64.0%)
Any other ways the conversation came up? “observed directly”
“witnessed it”
How likely are you to initiate a discussion with trainee? (1) not at all likely–(5) definitely likely Range = 3–5
M (SD) = 4.00 (0.77)

Confidence addressing harassment in supervision (1) not confident–(5) very confident

Confidence addressing harassment that you directly witness or experience Range = 2–5
M (SD) = 3.32 (0.77)
Confidence addressing harassment with trainees Range = 3–5
M (SD) = 3.54 (0.58)
Confidence training others to address harassment with trainees Range = 1–5
M (SD) = 2.71 (0.98)
Confidence training others to address harassment they directly witness or experience Range = 1–5
M (SD) = 2.79 (0.92)
ADDRESSING TRAINEE HARASSMENT 5

Table 2
Barriers to Addressing Harassment: Qualitative Coding

Themes # % Operational definition Representative quotes

Lack of 17 28 Respondent cites a lack of knowledge or skill pertaining Q1: Feeling that my own abilities to deal with harassment
knowledge to this issue, including not recognizing something as are limited, so I don’t have much to offer
or skill harassment, feeling poorly equipped to address Q2: Level of comfort with how to provide guidance : : : I
harassment, being unsure of available resources or may not know the best/most acceptable way in the
appropriate systemic process, and/or recognizing a current context to express my thoughts
skill deficit or limitation in terms of having these types
of conversations
Trainee factors 14 23 Respondent places the onus to discuss or address this Q1: I generally let them (trainee) bring it up, which is not
issue on the trainee (trainee responsibility), and/or ideal, but it is not the first thing that comes to mind for
respondent appears to blame the trainee for their me with supervision
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response to the harassment or their approach to Q2: Comfort of the trainee in discussing harassment
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addressing or minimizing it in supervision


Limitations of 12 20 Respondent references the parameters of supervision and/ Q1: (There are) no easy solutions or steps to solve these
supervision or constraints such as not having time to discuss issues systemic issues
like harassment, competing priorities/agenda or the Q2: Other direct clinical concerns have taken precedence
need to focus on clinical cases, not thinking to ask if there is not a direct occurrence of harassment that
about it as a general rule, and/or not having any we are addressing emergently
practical solutions to the problem
Negative 9 15 Respondent acknowledges negative feelings about the Q1: (I have) some fear that I may say something that is not
feelings harassment or how they would feel trying to address it, current/up to date or politically correct
including embarrassment, anticipated awkwardness, Q2: Frustration that I can’t stop or fix the harassment,
discomfort, anxiety or worry about saying the “wrong” especially from patients
thing, and/or general frustration about the fact that it is
occurring and the lack of ability to “fix” the problem
Relational 8 13 Respondent points to a relational issue between Q1: Power differential
issues themselves and the trainee, such as differential power Q2: I have a different identity than the trainee
dynamics, lack of trust, a lack of awareness of the
trainee’s identity factors that might play a role or guide
the discussion, and/or a concern about the role of their
own identity (such as having a different identity than
the trainee)
Negative 3 5 Respondent brings up a concern about a negative Q1: Not wanting to overstep or intrude
Outcomes outcome that might arise from the discussion, such as a Q2: How to have difficult conversations with veterans
negative impact on the therapy relationship between when they are concerned about rapport
the trainee and their patient or a negative impact on the
supervisory relationship
Note. Percentages rounded up.

participants “not [being] informed when it occurs,” or “not knowing making comments along the lines of “it [harassment] isn’t prioritized”
it is happening.” Several participants referenced specific incidents or acknowledging “I just haven’t addressed it as much as I should
and appeared to almost “blame” the trainee for how they handled the have.” Other responses stated that participants did not address harass-
situation or placed the onus on the trainee to bring up and discuss ment due to a lack of practical solutions to the problem, such as “[there
incidents in supervision. This was captured in responses such as their are] no easy solutions or steps to solve these systemic issues,”
[the trainee’s] “receptiveness,” “insight,” “different perspective,” indicating that they felt unable to really help or “fix” the problem.
“dis/comfort” or “embarrassment.” A few responses pointed to a
trainee “not wanting to make a big deal of it,” and one pointed to a
Negative Feelings
trainee erroneously “making assumptions about the intent of the
interaction.” Participants also shared having negative feelings about harass-
ment itself or the prospect of trying to address it (n = 9; 14.7%).
Emotions such as “shame”/“embarrassment,” “discomfort with the
Limitations of Supervision
topic,” and “some fear” (anxiety) were all identified, as were things
Participants also pointed to the structure and limitations of clinical such as anticipated “general awkwardness” and a lack of confidence
supervision as a reason for not addressing harassment (n = 12; or worry about “saying the wrong thing.” One response also noted
19.6%). A common factor was feeling there was “not enough “frustration” about being unable to stop the harassment from
time,” with a particular emphasis on “competing priorities” given occurring in a clinical context.
the need to adequately review and discuss clinical cases and concerns
(such as “direct clinical concerns have taken precedence,” and Relational Issues
“pressing clinical concerns leave less space for these important
conversations”). Several participants also noted failing to think about Several relational issues between participants and their trainees
harassment as an agenda item or a general part of clinical supervision, were identified (n = 8; 13.1%), including a “power differential,” or
6 ADAMS, GROSS, DORAN, AND STACY

a “lack of trust” in the relationship. Responses also referenced not concerns about supervisor competency to address harassment
being aware of their trainees’ identity factors that might play a role in (Bertsch et al., 2014). As such, it is imperative that supervisors
either the harassment itself or how to address it. Concerns about the take responsibility for broaching the topic with trainees, express its
participants’ own identities also emerged in select responses, such as importance and place in supervision, and frame addressing harass-
feeling that having a different identity than the trainee would hinder ment as an essential clinical skill for navigating many professional
the process or discussion in some way (with “gender” and “age” relationships. This is particularly important considering that several
specifically mentioned). supervisors in this study referenced power differentials or differ-
ences in “identity” as barriers. It is possible that power differentials
are exacerbated when identities within the supervisory dyad differ.
Negative Outcomes
Supervisor awareness of the ways in which their areas of privilege
A few responses (n = 3; 4.9%) pointed to concerns about poten- might amplify the power differential and in turn, create additional
tial negative impacts from having these discussions, pertaining barriers to supervisees feeling comfortable to disclose harassment
to the therapy relationship between a trainee and their patient incidents seems especially important. Additional system related
This article is intended solely for the personal use of the individual user and is not to be disseminated broadly.

(“concerned about rapport”) or the supervisory relationship (“not barriers like lack of clarity on policies and procedures may reinforce
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wanting to overstep or intrude”). One participant noted “fear of structural forms of oppression, further exacerbating harassment and
evaluation” as a barrier. the acceptance of harassment by leaders and those with more power
and privilege.
The supervisor should strive to create an environment where
Discussion
conversations about identity are encouraged and safe, while recog-
Addressing harassment is an important clinical skill that can be nizing that the various identities of the trainee, supervisor, perpe-
learned by psychology trainees through clinical supervision. How- trator of the harassment, and/or anyone else involved in the situation
ever, the existing literature on trainee harassment largely comes intersect in complex and relevant ways. Furthermore, while addres-
from medical fields (as opposed to psychology training programs), sing harassment is a useful goal in its own right, it is also important
describes prevalence rates without recommendations for change to consider the role that harassment may play in shaping clinical
(deMayo, 2000), and/or is primarily limited to sexual harassment formulations and treatment interventions. Patients who perpetuate
(deMayo, 2000; Hartl et al., 2007). Some work has examined harassment, for example, demonstrate evidence of problematic and
trainee perceptions of experiencing harassment based on aspects potentially damaging interpersonal behavior that may negatively
of identity (Cencirulo et al., 2020); however, to our knowledge impact other aspects of their lives (for additional discussion of this
recent studies have not examined supervisor perspectives on ad- issue, see deMayo, 2000; Hartl et al., 2007). Finally, incorporating
dressing harassment in today’s sociocultural clinical training envi- client harassment behavior into case formulations may be consid-
ronment. This study is the first to systematically assess psychology ered part of providing effective and ethical client treatment.
supervisors’ experiences of using supervision to address trainee
harassment, with a focus on identifying perceived barriers to
Limitations
doing so.
The results demonstrated that many of the supervisors surveyed in Before presenting recommendations, there are several limitations
this study are aware of trainee harassment, which is consistent with of the present study that are important to note. First, the study
high rates of harassment reported by trainees (Cencirulo et al., 2020; utilized a relatively small sample from a quality improvement
deMayo, 2000). A substantial number of supervisors in the present project at one VA Healthcare system, which necessarily limits
study also reported directly experiencing harassment. Further, some the generalizability of the results. This is particularly important
reported not only struggles with assisting trainees who experience to note as the Veterans Healthcare Administration (VHA) follows
harassment but also with navigating their own reactions and re- federal policies (Veterans Health Administration, 2015) prohibiting
sponses to harassment, which undoubtedly affects one’s feelings of harassment and discrimination between employees and requires
efficacy in addressing it with trainees. employees to complete annual trainings on the contents of those
Despite the supervisors in this study clearly reporting awareness policies. The VHA has also recently made efforts to raise awareness
of trainee harassment and belief that it is a problem, they also of experiences and perceptions of patients who have experienced
highlighted several perceived barriers to addressing harassment in harassment while on VHA grounds (Dyer et al., 2019; Klap et al.,
supervision. These included perceived lack of knowledge or skill for 2019) and to call employees to action to eliminate harassment and
how to address it, putting the responsibility to address harassment on assault in VHA settings (Veterans Health Administration, 2020).
the trainee, limitations of supervision, negative feelings of the It is unknown to what extent supervisors in other clinical training
supervisor, relational issues in the supervisory dyad, and trainee settings would report similar experiences or barriers. For example,
concern about negative outcomes. Narrative data also suggest that supervisors in clinical settings without a heavy focus on the reduc-
many supervisors in this sample may wait for trainees to bring up tion of harassment may lack awareness of the scope of the problem.
harassment in supervision. This is problematic as there are a number Accordingly, they may not report having experienced barriers to
of reasons trainees may not do so. Specifically, several barriers addressing harassment with trainees, or trainees may not feel
identified in this study are consistent with existing literature, such as empowered to bring it up in supervision. Supervisors working in
trainee beliefs that addressing harassment is not worthy of supervi- more or less diverse areas than the present study may receive reports
sion time or is not important (Hartl et al., 2007; Ladany et al., 1996), of trainee harassment at different frequencies, influencing their skill
concerns about not feeling supported (Morgan & Porter, 1999), and experience addressing harassment. Relatedly, knowing more
concerns about negative evaluation (Ladany et al., 1996), or about the demographic background of participants would be useful
ADDRESSING TRAINEE HARASSMENT 7

in understanding context for the relatively high rates of reports of The following recommendations are designed to specifically
experiencing harassment and interpreting the reported barriers. For target supervisor negative feelings, relational issues, and trainee
example, it would be interesting to know if White or male super- factors. While these recommendations may be generalizable to all
visors (who may have fewer experiences with directly experiencing types of harassment based on identity, it is important to consider that
harassment) are more likely to report barriers to addressing harass- experiences of harassment are nuanced and unique. The individual
ment, compared to supervisors who identify as a racial or ethnic context, such as, but not limited to, the demographic makeup of the
minority, female, or Lesbian, Gay, Bisexual and/or Transgender, who supervisory dyad, is important to consider with these recommenda-
may have personally experienced harassment. Rates of reports of tions. Normalizing discussions of harassment as a valid topic for
experiencing harassment in this VHA setting, however, were similar supervision and inviting trainees to share their experiences will
to rates found in another recent study of faculty at a medical school allow avenues for discussion, especially when done early in the
outside the VHA, so regardless of the setting, it is apparent that supervisory relationship. Supervisors should increase their comfort
experiences of harassment are likely widespread in healthcare settings in addressing these concerns while recognizing that power differ-
(Vargas et al., 2020). Finally, it is unclear the degree to which federal entials, trainee identity, and/or trainee discomfort may impact the
This article is intended solely for the personal use of the individual user and is not to be disseminated broadly.

regulations and reporting requirements related to Title IV and Sexual discussion (Hartl et al., 2007). Acknowledging that harassment in
This document is copyrighted by the American Psychological Association or one of its allied publishers.

Violence Sexual Harassment (SVSH) policies impact a training healthcare settings is common and proactively asking how the
program’s willingness to openly discuss, report, and act on incidents trainee would like to handle it with the supervisor when (not if)
of harassment that occur in the context of a training program. While it comes up will also increase the success of managing concerns as
an in-depth exploration of this issue was beyond the scope of the they arise (Goldenberg et al., 2019). When trainees do report
study, it merits further consideration pertaining to this topic. In all, the experiences with harassment, supervisors should support the trai-
data provide an important first step in understanding the barriers that nee’s perception of their experience and directly address or ask
exist for supervisors in effectively responding to trainee harassment in about trainee concerns. Coaching, role plays, and case scenarios
a psychology training program, which may also represent the needs of (Zook, 2018), as well as case conceptualization (Bartoli & Pyati,
trainees in other medical training programs. 2009; Hartl et al., 2007) may be useful as specific strategies when
We expect that additional awareness and/or barriers would talking about options for responding in the future. Approaching
emerge within the context of the national social reckoning with problem-solving based on the severity of the harassment is impor-
systemic racism that has occurred since the collection of this data. tant as some incidents may require more direct supervisory inter-
Relatedly, we did not specify “types” of harassment (i.e., based on vention (deMayo, 2000). Additional recommendations for clinical
specific aspects of identity such as race, gender or gender identity, supervisors, drawn from the extant literature on trainee harassment
sexual orientation) or ask about other aspects of training climate- in medical training programs outside of psychology, are provided
related issues such as experiences with racism, heterosexism, or immediately below.
other “-isms” in order to encourage genuine responses in the event
that disclosing types of harassment would inadvertently identify
participants. Accordingly, it is possible that respondents may have Recommendations for Clinical Supervisors
considered a narrower focus on sexual or gender-based harassment
Clinical Supervisors are advised to:
in their responses, which may or may not extend to many aspects of
identity. This study was conducted within the context of a training 1. Introduce the topic of harassment with trainees and
on supporting psychology trainees who have experienced harass- frame it as an appropriate and important topic to address
ment, and it is possible that participants who had a higher interest in early on in supervision.
this topic, were more aware of occurrence of harassment of trainees,
had more experiences with harassment either personally or with 2. Normalize the experience of harassment in healthcare
discussing with trainees, or felt they were in more need of training settings and invite trainees to share incidents of harass-
on this topic were more likely to attend and thus participate in this ment when they occur, considering incidents of harass-
survey. These factors (e.g., greater interest, level of awareness, ment beyond traditional gender or sexual based examples.
experiences, or perception of need for training) may have impacted
3. Work collaboratively with trainees to proactively plan for
which barriers were reported by attendees. Additionally, respon-
how to address incidences of harassment when they occur.
dents may have attempted to provide socially desirable responses. In
an effort to mitigate this risk, we minimized the demographic 4. Consider the power dynamic inherent in the supervisory
information collected in order to decrease the likelihood any respon- relationship and how this may impact the discussion of
dent would be identified, with the intention of helping to assuage harassment with trainees.
concerns about the identifiability of their responses.
5. Work to increase their own comfort and competence with
addressing harassment.
Recommendations for Training
6. Endeavor to understand and support the perceptions and
These results from this study on supervisors at one training site, experiences of trainees when they are shared, rather than
paired with existing research on trainee harassment inform several challenging or confronting them.
recommendations on how to specifically address the barriers iden-
tified by supervisors in this study. The data obtained from this study 7. Use core clinical skills to address experiences of harass-
were synthesized in order to inform the recommendations offered ment, including case conceptualization, coaching, role
below for training programs and clinical supervisors. playing, and problem solving.
8 ADAMS, GROSS, DORAN, AND STACY

8. Increase awareness of policies and procedures for addres- 5. Communicate the prevalence of harassment in healthcare
sing harassment in their institutions and help trainees settings to trainees and promote the role of clinical
navigate these processes when the trainee desires to do so. supervision as a mechanism to address it.

9. Inquire about the trainee’s comfort level and goals in 6. Provide didactics for all clinical staff and trainees on
addressing harassment and be able and willing to differ- harassment and review strategies and tools for addres-
entiate their own preferences or goals from that of their sing it.
trainees. If clinically indicated, support the referral of
7. Offer trainings to supervisors as needed to support their
clients to another clinician if the trainee is feeling unsafe
own skill development related to increasing multicultural
or is unable to serve the client due to harassment.
competence and awareness of own’s own identity to
10. Approach learning how to address and respond to harass- effectively address harassment.
ment as an important clinical skill and work on develop-
8. Collect feedback about experiences of harassment out-
This article is intended solely for the personal use of the individual user and is not to be disseminated broadly.

ing it accordingly. side of the supervisory relationship.


This document is copyrighted by the American Psychological Association or one of its allied publishers.

Training programs can elevate reports of harassment to a “training 9. Regularly include climate surveys that ask about trainee
committee” level issue and not an individual trainee or supervisor experiences of harassment when eliciting feedback about
issue to better address supervisor barriers such as lack of knowledge their training experience.
or skill, limitations of supervision, or concerns about negative
outcomes. Identifying processes and policies around reporting early 10. Demonstrate that harassment will not be tolerated in the
on (Leisy & Ahmad, 2016) during the orientation process and in training program and swiftly address any harassment
handbooks further creates an atmosphere that the training program occurring by supervisors, other staff, or patients.
takes harassment seriously. It may also be useful to debrief and
discuss reported incidents as a group (Whitgob et al., 2016). Future Directions and Conclusion
Including climate surveys that ask about experiences of harassment
Future research should focus on other methods of data collection,
when getting feedback from trainees about their overall experiences
such as further qualitative inquiry (e.g., interviews or focus groups)
with the program (Jamieson et al., 2015; Whitgob et al., 2016)
or development and psychometric validation of measures to assess
allow for trainees to provide feedback on experiences that could be
supervisors’ experiences of and barriers to addressing harassment in
improved if they are not comfortable discussing them directly with
supervision. Larger samples would provide additional information
supervisors or training directors. Didactics for all clinical staff,
and potentially identify other salient experiences and barriers that
including supervisors and trainees (deMayo, 1997), on how to did not emerge in the current sample. Despite limitations, the present
effectively respond to experiences of harassment will also increase study demonstrates that while the supervisors in this study report
the skills and knowledge needed by both trainees and supervisors to awareness that harassment of trainees is occurring and discuss
effectively address harassment. Supervisors may experience an harassment with them in supervision, multiple barriers to effectively
increase in efficacy as well as a decrease in negative affect relating addressing this as part of their supervisor role exist. Additional
to addressing harassment if they engage in professional develop- research should also aim to identify strategies that are most effective
ment in this area and are supported by the larger system that they in supporting trainees who experience harassment to directly
work in. Finally, in the unfortunate event that supervisors are address these barriers. This will serve and support trainees who
perpetuators of harassment themselves, leaders must set clear experience this harassment and will also provide guidance for
standards that harassment will not be tolerated (Jamieson et al., clinical supervisors striving to provide more effective supervision.
2015). We provide recommendations for training programs synthe-
sized from scholarly articles on trainee harassment below.
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