Professional Documents
Culture Documents
95
http://dx.doi.org/10.1037/12078-005
The Ethics of Supervision and Consultation: Practical Guidance for Mental Health
Professionals, by J. T. Thomas
Copyright © 2010 American Psychological Association. All rights reserved.
[NASW], 2008). However, the question of whether other diversions from
the role of psychotherapist are problematic or unethical continues to be a
subject of debate (Zur, 2007).
One point of view illustrating this controversy is that of Lazarus and
Zur (2002). These authors have argued that the avoidance of dual or mul-
tiple relationships with clients has gone too far and may be counterthera-
peutic. They have claimed that psychotherapists’ unwillingness to consider
engaging in nonsexual dual relationships is based on “the fear of lawsuits
and of many hypervigilant regulatory and consumer protection agencies”
Copyright American Psychological Association. Not for further distribution.
(Lazarus & Zur, 2002, p. xxxii) rather than on the unique needs of the
individual patient or client. More recently, Barnett, Lazarus, Vasquez,
Moorehead-Slaughter, and Johnson (2007) have supported Lazarus and
Zur’s views. Others have argued for greater sensitivity to the power imbal-
ance in professional relationships and to the potential for exploitation and
harm (Celenza, 2007; Gabbard, 1994; Gutheil & Gabbard, 1993; M. R.
Peterson, 1992).
Much of the professional literature on boundaries and multiple rela-
tionships is focused on therapeutic relationships (Anderson & Kitchner,
1996; G. Corey, Corey, & Callanan, 2007; Cottone, 2005; Gutheil, 1993;
Gutheil & Gabbard, 1993; Herlihy & Corey, 2006; W. B. Johnson, Ralph,
& Johnson, 2005; Knapp & Slattery, 2004). Some of these articles address
clinical supervision along with their focus on psychotherapy (Lamb,
Catanzaro, & Moorman, 2003; Moleski & Kiselica, 2005; Nigro, 2004;
M. R. Peterson, 1992; T. W. White, 2003). Other publications specifically
consider boundaries and multiple relationships in the context of supervi-
sion (Bonosky, 1995; Falender & Shafranske, 2004; Gabbard & Lester,
1995; Gottlieb, Robinson, & Younggren, 2007; Haynes, Corey, & Moul-
ton, 2003; Heru, Strong, Price, & Recupero, 2004; Slimp & Burian, 1994).
Discussions of boundaries in clinical consultation are even more rare, and
these authors most often address boundaries in organizational rather than
clinical consultation (Bellman, 2002; Brown, Pryzwansky, & Schulte,
2001). Certainly there are similarities between psychotherapy, supervi-
sion, and consultation, but the relationships, boundaries, and ethical
dilemmas differ. Separate consideration of boundaries in each is therefore
warranted.
This chapter addresses these gaps in the literature, providing an oppor-
tunity to examine
䡲 professional standards and guidelines pertaining to multiple
relationships as well as seven specific topics related to
multiple relationships in supervisory and consultative rela-
tionships (boundaries, exploitation and abuse of power,
96 ETHICS OF SUPERVISION
psychotherapy with supervisees, sexual harassment and sexual
exploitation, sexual contact with supervisees, impaired objec-
tivity and judgment, and unforeseen or unavoidable multiple
relationships);
䡲 the concept of social power and its implications for supervision
and consultation;
䡲 the potential impact of individual characteristics of members of
the supervisor–consultant dyad, including gender, race, ethnic-
ity, sexual orientation, religion, and physical ability;
Copyright American Psychological Association. Not for further distribution.
ETHICAL STANDARDS
The language of the APA Ethics Code (2002) is general and covers
supervision and consultation as well as psychotherapy and other professional
functions performed by psychologists. The APA Ethics Code defines a mul-
tiple relationship as one in which a psychologist is in a professional role with
a person while simultaneously engaging in another role with that individual
or someone “closely associated with or related to” (2002, p. 6) that person. In
addition, a multiple relationship occurs when a psychologist promises to
engage in such a relationship in the future.
98
TABLE 5.1
Ethical Codes and Guidelines: Sections That Address Boundaries and Multiple Relationships Applicable
ETHICS OF SUPERVISION
to Supervision and Consultation
Boundary issue
Specialty guidelines
AAMFT (2007) pp. 11, 12, 15 — pp. 11, 15 — — p. 15 —
AAPC (1997) — 3.2.1 3.3 — — 3.2.3 3.2.2, 3.2.3
ACES (1993) 3.12, 3.17 — 2.11, 3.17, — 2.10 2.10 2.09
3.18, 3.19
ASPPBa (2003) II.D.(1, 2, 3) II.D. (1, 2, 3) — II.D. (1, 2, 3) II.D. (1, 2, 3) — II.D. (1, 2, 3)
CPA (2009) III. 7, 8 III. 4 — — III. 8 — —
CCE (2008) 5 5 — 5 5 5 —
Note. APA American Psychological Association; ASPPB ⫽ Association of State and Provincial Psychology Boards; CPA ⫽ Canadian Psychological Association; AAMFT ⫽ Ameri-
can Association for Marriage and Family Therapy; AAPC ⫽ American Association for Pastoral Counselors; ACA ⫽ American Counseling Association; NAADAC ⫽ National Associ-
ation of Alcohol and Drug Abuse Counselors; ApA ⫽ American Psychiatric Association; NASW ⫽ National Association of Social Workers; ACES ⫽ Association for Counselor
Educators and Supervisors; CCE ⫽ Center for Credentialing & Education. Dashes indicate that no section of a code addresses a given issue.
aThe ASPPB Supervision Guidelines includes three sections, each focusing on a different type of supervisee. Although not numbered in the document, for clarification the parentheti-
cal numbers refer to each of these sections: (1) doctoral level candidates, (2) credentialed nondoctoral personnel, and (3) uncredentialed personnel providing psychological services.
The more omnipresent and pervasive issues of power and influence provide a
context for their consideration.
French and Raven contributed seminal work on the issue of social
power in 1959, and Kadushin (1992) later considered its applicability to
supervision. Although more contemporary authors have described similar
models to explain power in relationships (M. R. Peterson, 1992), French
and Raven’s (1959) robust, albeit theoretical, analysis is readily applicable
to understanding the power inherent in both supervisory and consultative
relationships.
French and Raven (1959, p. 151) defined the strength of power as the
maximum potential ability of one social agent (O; “person, role, norm group,
or part of a group”) to influence a person (P), in this case, a supervisee or con-
sultee. They identified five bases of social power:
1. reward power, based on P’s perception that O has the ability to
mediate rewards for him;
2. coercive power, based on P’s perception that O has the ability
to mediate punishments for him;
3. legitimate power, based on the perception by P that O has a
legitimate right to prescribe behavior for him;
4. referent power, based on P’s identification with O; and
5. expert power, based on the perception that O has some
special knowledge or expertness. (French & Raven, 1959,
pp. 155–156)
French and Raven’s (1959) paradigm may be extrapolated to suggest
that supervisors possess both reward and coercive power. Clinical supervisors
generally have the power to pass or fail, to endorse or not endorse (for certi-
fication or licensure), and/or to hire or fire a supervisee. State and provincial
licensing boards and employers sometimes mandate supervision as part of a
rehabilitation plan. The supervisor in such a case may be in a position to make
favorable or unfavorable recommendations regarding the individual’s licen-
sure or employment status. The appointment to and implicit endorsement
of an individual in the role of supervisor by an agency, credentialing body,
power in that relationship. Many variables influence the extent of this identi-
fication. The degree to which supervisees perceive themselves to be like their
supervisors or the degree to which they aspire to be like them affects the extent
to which they identify with them. Members of the supervisory dyad may be sim-
ilar or different in terms of factors such as gender, race, ethnicity, sexual orien-
tation, religion, age, relationship status, physical size, and physical ability or
disability. When the supervision is conducted across disciplines, the degree of
identification may be influenced and the power differential affected, depending
on the perceived status of the supervisor’s profession. In addition to these char-
acteristics, a supervisee may identify with the supervisor’s theoretical orienta-
tion, preferred client populations, or research interests or be drawn to a
charismatic personality. Beyond professional factors, supervisees may perceive
similarities between themselves and their supervisors in innumerable other
areas. The two individuals might share, for example, a mutual love of tennis or
fishing, affiliation with the same political party or social cause, or enjoyment of
the same authors. In addiction treatment settings, the supervisor and supervisee
may both be in recovery and share similar personal histories.
Additionally, each of these variables must be considered in the light
of their cultural context (Pack-Brown & Williams, 2003). If the dominant
culture affords greater power to a particular gender or race, for example,
then the gender and race of each dyad member will likely influence the rel-
ative power of the supervisor over the supervisee. When supervisees feel
great admiration for their supervisors and therefore identify with them, they
are more likely to emulate them and to conform to their requests and direc-
tives. Conversely, if cultural factors and personal characteristics align in an
alternate way, the relative power of the supervisor may be diminished. It is
possible that these factors could interact to potentiate, minimize, or in some
other way influence the impact.
Consulting relationships generally involve a less potent power differen-
tial than their supervisory counterparts. This is particularly true when con-
sultation is brief, circumscribed, and provided by a peer. The consultant’s
ability to dispense rewards or administer punishments, as defined by French
and Raven (1959), is relatively minimal. Legitimate, referent, and expert
visor. Earlier, however, a supervisee with differing views is at greater risk for
feeling intimidated, alienated, or uninformed or for questioning the supervi-
sor’s skills and abilities. Supervisors’ responsibility to analyze these dynamics
is complex, however, because the relationships are not static. It is possible for
example, that as supervisees progress, they may identify more with their super-
visors, thus increasing the referent power in the relationship. The AAPC
Supervision Standards of Practice (1997) includes a statement acknowledging
these changing parameters: “Supervisors attend to the evolution of power
dynamics in the supervisory relationship” (p. 3).
Individual personalities and preferences are also factors in determining
appropriate action. One person may appreciate an action or disclosure that
offends the sensibilities of another. Further, the absence of a complaint by the
supervisee or consultee or even expressed appreciation for a supervisor’s or
consultant’s behavior is not the only filter through which a boundary deci-
sion must be sifted. Particularly in supervision, novice clinicians may not
understand what is appropriate behavior for supervisors. It is therefore incum-
bent on those with more power to not only consider supervisees’ or consul-
tees’ likely responses but to use their experience and expertise to anticipate
possible repercussions that may not be readily apparent.
Whether a particular action on the part of a supervisor or consultant con-
stitutes a boundary crossing, boundary violation, helpful intervention, or just
a neutral, inconsequential interaction depends on many factors. The purposes,
objectives, and anticipated duration and course of the relationship must be
considered along with the specific roles, functions, and responsibilities associ-
ated with the relationship. As mentioned, consultation generally involves a
less potent power differential, so boundaries in these relationships may be more
flexible. If, for example, a consultation is provided to a colleague learning to
administer a new version of a psychological test (for which he or she is com-
petent to administer the previous version), the prior existence of a friendship
likely presents minimal risks. In contrast, the purpose of the relationship may
be to oversee the work of a previously impaired professional following a disci-
plinary order from their state licensing board. The board may permit the indi-
vidual to resume a limited practice with consultation or supervision from a
lems and risks. Conversations with previous employers and supervisors may
be helpful in this regard. A previous professional connection with a prospec-
tive supervisee, assuming that role is not in conflict with the proposed one,
might be helpful to the supervisor or consultant when deciding whether to
work with a given individual.
employment.
Some responsibilities may be either administrative or clinical. Both
administrative and clinical supervisors, for example, might evaluate employee-
supervisees, write recommendations, and address their professional develop-
ment needs. Both may oversee case assignment, though clinical supervisors are
likely to be more familiar with the skills and interests of supervisees. Verifica-
tion of practicum and internship students’ hours is usually required, and either
type of supervisor could provide this. Clinical supervisors, however, are more
likely to keep detailed records of the content of supervisory meetings, includ-
ing information about specific cases.
Academia
Professional Employment
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Private Practice
Of course, the other party in each case has the option to say no; a prospective
intern or employee may withdraw from the application process or decline an
offer. Similarly, a prospective supervisor might decide after an initial inter-
view not to supervise an individual. Nevertheless, the opportunities for super-
visees to make initial choices are greatest in privately arranged supervision.
Another distinguishing feature of privately arranged supervision is that
supervisees pay directly for the supervision. The ASPPB Supervision Guidelines
(2003) addresses this situation: “Payment for supervisory services by the pre-
doctoral supervisee is not acceptable. If payment is required for supervision for
postdoctoral experience, supervisors should pay particular attention to the
impact of the financial arrangements on the supervisory relationship” (p. 4).
Supervisors offering their services privately must be exceptionally clear
about the boundaries of the relationship. Although supervisees hire and pay
the supervisors, it is the supervisor who is responsible for establishing and
monitoring the boundaries. In this respect, offering supervision privately is
not unlike private psychotherapy. Supervisors and psychotherapists alike
must be vigilant to ensure that their need for business does not lead to their
becoming inappropriately accommodating or to avoid confronting problem-
atic behavior so as to dodge conflict. Supervisors in private settings must clar-
ify the decisions for which they are responsible, the decisions the supervisee
can make, and those they will make collaboratively.
Generally, the more power associated with a given role, the greater the
caution that must be exercised by the supervisor or consultant. Because
supervisors have more power and influence over supervisees than do consult-
ants over consultees, supervisors must consider ethical dilemmas and make
decisions involving boundaries more conservatively. Both supervisors and
consultants provide a professional service and are therefore accountable for
the relationships that develop, for their own behavior, and in the case of
supervisors, for the behavior of supervisees.
ever, may present problems for supervisees and consultees and represent
unethical behavior for supervisors and consultants. Generally, the more dis-
crepant a secondary role is from the primary role, the greater the risk of harm.
Because the role of supervisor involves greater power and responsibility com-
pared with that of consultant, supervisors who engage in additional roles,
concurrently or sequentially, may be more likely to encounter difficulties and
risk harm to supervisees.
Some secondary roles are subtle and can come about in an instant out
of a personal comment, request, or self-disclosure by the supervisor. Similarly,
the supervisor’s tolerance of out-of-role behavior on the part of the supervisee
may indicate a subtle role shift. Other more high-risk roles are readily iden-
tifiable (e.g., business partner, money lender, babysitter). Sexual partner is
certainly a role distinct from that of supervisor and so is discussed first.
2008; CPA, 2000, 2009; NASW, 2008). Some organizations specifically and
categorically forbid them: AAMFT (2001), ACA (2005), CCE (2008), CPA
(2000, 2009), and NASW (2008) all prohibit sexual relationships with cur-
rent supervisees and do not allow for exceptions. Others include statements
that may have implications for sexual contact between supervisors and super-
visees. Table 5.2 provides a sampling of the most relevant statements from
these publications.
The AAPC Code of Ethics (1994) is an example of a document that
includes exceptions to the prohibition of sexual relationships between super-
visors and supervisees. It specifies that “domestic partners” (p. 5) may supervise
one another “in employee situations” (p. 5). The exception does not, appar-
ently, apply to those supervising student trainees. Neither does the ASPPB
Code of Ethics (2005) specifically prohibit sexual relationships per se between
supervisors and supervisees, but rather it prohibits behavior that exploits super-
visees as well as that which is “seductive, demeaning, or harassing” (p. 8). The
ApA (2009) takes a slightly different approach, suggesting that sexual contact
with supervisees “may be unethical” (p. 7) and may present possible risks to
patient treatment and to supervisees. Although specialty guidelines do not
carry the same weight as ethics codes, two such documents (ACES, 1993;
ASPPB, 2003) recommend that supervisors avoid sexual contact with super-
visees. The lack of complete uniformity among ethics codes and specialty
guidelines suggests that some controversy remains.
ASPPB (2005) The psychologist shall not engage in any verbal or physical
behavior with supervisees which is seductive, demeaning,
or harassing or exploits a supervisee in any way—
sexually, financially or otherwise. (p. 8)
CPA (2000) In adhering to the Principle of Responsible Caring, psy-
chologists would . . . not encourage or engage in sexual
intimacy with students or trainees with whom the psy-
chologist has an evaluative or other relationship of
direct authority. (II.28, p. 17)
Specialty guidelines
ACES (1993) Supervisors should not participate in any form of sexual
contact with supervisees. (2.10, p. 3)
ASPPB (2003) Supervisors avoid entering into dual relationships with
their supervisees. (II. D., p. 7)
CPA (2009) Supervisors and supervisees should: . . . be aware of
professional boundaries in the supervisory relationship,
and manage additional roles (e.g. social relationships)
in a manner that does not compromise the supervisor
relationship. Intimate sexual relationships, however, are
prohibited. (III. 8., p. 7)
CCE (2008) Avoid all dual relationships with supervisees that may
interfere with the Approved Clinical Supervisor’s profes-
sional judgment or exploit the supervisee. Sexual,
romantic, or intimate relationships between an
approved clinical supervisor and supervisees shall not
occur. (5, p. 1)
Note. APA ⫽ American Psychological Association; ASPPB ⫽ Association of State and Provincial Psychology
Boards; CPA ⫽ Canadian Psychological Association; AAPC ⫽ American Association for Pastoral Counselors;
ACA ⫽ American Counseling Association; AAMFT ⫽ American Association for Marriage and Family Therapy;
ApA ⫽ American Psychiatric Association; NASW ⫽ National Association of Social Workers; ACES ⫽ Associa-
tion for Counselor Educators and Supervisors; and CCE ⫽ Center for Credentialing & Education.
Case A Discussion
career goals may not be consistent with the supervisor’s proposed project. Or,
the individual may not particularly enjoy working with the supervisor and so
not want to extend their contact. If these additional activities are not stated
requirements of the position, then the supervisee must be free to refuse to par-
ticipate. Yet, supervisees may fear negative repercussions or even reprisal if
they decline (Sullivan & Ogloff, 1998). Therefore, supervisors must make
their options clear.
It must also be acknowledged that such collaborative activities may
benefit supervisors. If the supervisor is in academia and in a tenure-track
position, for example, the pressure to conduct research, present, and publish
is great. Collaborating with another person may make such an activity more
appealing and even more possible. Many of the benefits for supervisees are
also available to supervisors (e.g., networking, job opportunities). Because
of these benefits, the potential for exploitation exists, and supervisors must
be cautious to ensure that their own needs do not create an ethical blind spot
for them in assessing the advisability of the proposed arrangement. They
must make deliberate efforts to reassure supervisees of their freedom to
choose whether to participate.
Former supervisees are likely to feel less of an obligation to respond
affirmatively to supervisors’ requests to work together on special projects.
Yet, when former supervisors are the ones initiating the proposed activity,
they must bear in mind that supervisees’ gratitude and sense of diminished
power may persist, and they must proceed cautiously. Consultation with a
colleague or supervisor can help the supervisor sort out the complexities of
such a decision.
When an idea for professional collaboration comes from a current super-
visee, supervisors must consider not only whether the proposed activity
appeals to them but also whether they believe it is in the best interest of the
supervisee. Are there are risks for harm or exploitation? Will the supervisor’s
objectivity and effectiveness be compromised as he or she executes other
responsibilities vis-à-vis the supervisee? When the proposal comes from a for-
mer supervisee, these complexities are diminished but, as stated previously,
supervisors must consider their decisions carefully.
mon and are generally not problematic. When developing such a friendship,
however, former supervisors must be sensitive to any residual power imbal-
ance and should consider factors mentioned previously, such as the time
elapsed since the supervision, the individual vulnerability of the former super-
visee, and the potential for exploitation.
Case B: No Choices?
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Case B Discussion
These two roles—administrative supervisor and clinical supervisee—are
both professional roles, yet they contain responsibilities likely to be in con-
flict with one another. Particularly because the proposed relationship would
exist primarily, if not exclusively, for the benefit of the current supervisor, the
potential pitfalls must be carefully examined, ideally with a consultant, before
to identify alternatives after ruling out colleagues at the other clinic. Some
options include
䡲 consulting a professional directory or the licensing board to
identify other appropriately credentialed colleagues in the
region,
䡲 arranging a combination of telephone and in-person supervi-
sion to decrease travel needed,
䡲 using teleconferencing technology through a library or hospital
to access a supervisor,
䡲 meeting less frequently for long periods, and
䡲 changing work hours to allow travel time to access supervision
in another community.
Some of these alternatives may not meet the requirements outlined by
the licensing board, but some boards might consider granting a waiver
allowing an alternative means of meeting the requirement. If a waiver is
requested and not granted, the individual may need to decide whether it is
worthwhile or even possible to obtain the new credential, given the hard-
ship involved. In short, living in a rural community may represent a signif-
icant challenge for those attempting to meet such licensing requirements.
The risks associated with engaging in multiple relationships must not be
overlooked. An objective consultant with appropriate expertise in ethics
could assist in the process of identifying and evaluating the risks, benefits,
and potential efficacy of alternatives. The decision-making models described
in the discussion that follows provide additional guidelines.
An assessment of the similarities and differences between the role of
supervisor and another proposed role is warranted to understand the risks
of combining them. Previous relationships are one category of potentially,
though not necessarily, problematic relationships. When the supervisor is
a former professor, colleague, supervisee, psychotherapist, friend, or
acquaintance, efforts to clarify the new parameters of the relationship are
necessary.
tions. Each has a counterpart in supervision and consultation: time, place and
space, money, gifts, clothing, language, and physical contact (Gutheil &
Gabbard, 1993). Acknowledging that these boundaries differ from those in
psychotherapy, these factors are relevant. Supervision and consultation are
generally conducted at a designated time and in a professional office setting.
Yet, in addition to the scheduled time, a supervisee or consultee may be per-
mitted, or in fact encouraged, to seek additional assistance when the need is
more urgent, as might occur in client emergencies.
If not prohibited by an applicable regulatory or a credentialing body or
by policies of the employment setting, supervision or consultation may
legitimately occur on the phone, in another office, or in some cases, another
setting. A supervisor observing in-home treatment may very appropriately
provide supervision in a car, for example. Inviting a supervisee to the super-
visor’s home to review clinical cases, discussing private information in a
public setting where it could easily be overheard, or conducting supervision
while taking a recreational drive, however, are more likely to represent
boundary crossings (Gutheil & Gabbard, 1993; Gutheil & Simon, 2002;
Smith & Fitzpatrick, 1995) or in some cases may be violations. Similarly,
physical contact is not typically a part of supervision or consultation, as it is
generally associated with greater intimacy than usually characterizes such
relationships. Although not always problematic, touch initiated by the super-
visor will likely exacerbate the supervisee’s vulnerability. Because of the
power difference, it may be awkward, if not very difficult for supervisees to
object to being touched or hugged by a supervisor, even if they were uncom-
fortable. It is therefore incumbent on supervisors to carefully consider this vul-
nerability before initiating physical contact with a supervisee. As Slimp and
Burian (1994) noted, “Even seemingly benign social relationships with posi-
tive intentions can still have an adverse effect on the training process” (p. 41).
Certainly, there are times and circumstances that call for flexibility in these
areas. But, when exceptions are made, they must be considered thoughtfully and
cautiously, reviewed with a trusted consultant, if possible, and discussed with the
supervisee. Taking these steps will help ensure that the supervisor’s judgment is
objective and sound and will minimize confusion about the meaning of the inter-
action as well as the supervisee’s expectations about future interactions.
remain primary.
seem innocuous, but supervisees and consultees may feel unable to say no,
regardless of their desire to contribute or not. Clearly, supervisors and con-
sultants must anticipate such responses and proceed in ways affording the
maximum opportunity for benefit, minimal risk of negative outcome, and
built-in safety nets to encourage the discussion and correction of problems
when they do arise.
CONCLUSION