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ACECOOK Vietnam Joint Stock Company is a leading general food company in Vietnam. ACECOOK always holds a
strong position in the market, specializing in providing high quality and nutritious instant products.
2.1. History:
The journey to establish ACECOOK and the transformation steps to reach out to the world:
December 15, 1993 established Vifon Acecook joint venture company. In 1995, the company started operating
and selling its first products in Ho Chi Minh City. In 1999, for the first time, it won the title of "Vietnamese High
Quality Goods". Year 2000, Hao Hao noodle product was born. In 2004 changed its name to Acecook Vietnam
Co., Ltd. In 2008 changed its name to ACECOOK Vietnam Joint Stock Company and became an official member
of the World MAL Association. In 2010, he received the First Class Labor Medal. In 2015, ACECOOK Vietnam
Joint Stock Company changed its brand identity.
The geographical market of ACECOOK is very wide. Right from the first years of operation, ACECOOK has made
impressive changes. Not only has a production factory in Vietnam, ACECOOK simultaneously expanded export
markets to 46 countries such as Australia, Russia, USA, China,... ACECOOK owns a system of 10 factories, 4
branches and more 300 distributors. Moreover, ACECOOK has a large coverage, covering over 95% of retail
points, accounting for nearly 50% of the market share in Vietnam.
According to TRI THUC newspaper, the workforce in the third quarter of 2021 is about 43.2 million people,
down 1.9 million people compared to the previous quarter and down 3 million people compared to the
previous year. The Covid situation is complicated localities have to implement prolonged distance, people
cannot go out to work. Moreover, restaurants, companies, and services also had to close, leading to a sharp
increase in the unemployment rate. The rising unemployment rate leads to a decrease in the productivity of the
society, negative GDP, and a serious impact on the economy. In addition, HCMC's economy is affected by having
to pay workers' allowances and unemployment insurance.
The business blocks will be adversely affected, many businesses cannot stand to close and go bankrupt. The
report stated that the food processing industry decreased by 8.7% (Nhuan, 2021). When workers are
unemployed, they don't get a paycheck and from there they have to cut demand. Business blocks will be
reduced in size and the scale of economic power will be reduced. Companies will have to change their business
plans and strategies.
During the pandemic, people's demand for instant products and packaged products increased, so ACECOOK
remained stable. Even ACECOOK adapts well to the environment and creates growth opportunities for the
company. ACECOOK tries to maintain the "3 on-site" production model of all 3 regions of North, Central, and
South. However, the company's productivity is also reduced because the number of employees who meet this
production model is only half of the total number of employees (sgtiepthi, 2021). The application of the "3 on-
site" production model is difficult because workers do not have comfort and anxiety when staying in the factory.
Therefore, ACECOOK tries to encourage, motivate, develop salary policies and regulations for home workers,
people directly affected by the epidemic,... This is an extremely necessary job in Vietnam. current time.
Currently, ACECOOK Vietnam has nearly 6000 officers and employees working in two groups of offices and
production. During the epidemic season, people's demand for instant noodles increases sharply, so ACECOOK
needs a large human resource to produce and serve consumers. But during the epidemic, people need to strictly
follow the rules of epidemic prevention and control. Therefore, ACECOOK has difficulty in recruiting workers.
Despite the common difficulties and affected by the unemployment rate, ACECOOK always implements timely
plans to help workers and join hands for socio-economic development.
As the middle and rich classes increase, it is certain that consumption will increase. At that time, human
demand will increase and the sales level of the business will increase accordingly. In particular, high-end
products will sell more, improving the value of goods. When the enterprise sells many products, the business
scale of the enterprise will change in a positive direction and expand. From there, GDP will increase and the
economy of the country will develop well.
For ACECOOK Vietnam Joint Stock Company, the company soon saw social stratification. ACECOOK has divided
products into 2 segments. One is popular, cheap products. Two are more advanced products in terms of both
design and quality. Cheap products from only 2500 VND - 3500 VND are suitable for students, households with
limited economic. For those with higher income, they can use products priced from 5000 VND-10000 VND. They
can use convenient cup noodles instead of instant noodles. It is because of product segmentation to suit all
customers whether they belong to poor, middle, or rich social class.
The rise of the rich and middle classes has helped ACECOOK sell many high-end products, such as Modern Cup
Noodles, Udon Noodles, Spaghetti Bistro... Every year, ACECOOK delivers billions of packages of noodles. to
consumers. Therefore, ACECOOK's profit grew strongly. In 4 years (2016-2019), profit after tax has increased by
80%, specifically in 2016 it was 920 billion VND, in 2019 it was 1,660 billion VND (Vu, 2021).
In summary, the influence of social class on the market in general and ACECOOK is very important. ACE COOK
has the right plan and products to make the most of the growth potential.
For ACECOOK, the change in the executive direction of the head and the leadership has helped to solve the
difficult problems caused by the covid epidemic. Therefore, ACECOOK also has a solid foundation and stepping
stone to produce and continue implementing the plan. In particular, the company produces instant food and
instant noodles that sell well during the covid pandemic. Specifically, Acecook's March 2020 revenue increased
29% over the same period last year, and at the same time increased 10% compared to February 2020 (Anh,
2020). ACECOOK also has business strategies with compassion to both bring profits to the company, and show
solidarity and relief in difficult times.
4.1.2. Impacts of technology factors: Artificial Intelligence (AI), increased innovation and
disruptive innovation:
Technology is an important factor in socio-economic development. Vietnam is a country in the process of
industrialization, modernization and international integration, applying technology to open up many
opportunities in improving production capacity. Technology contributes to promoting economic growth and
restructuring, increasing labor productivity. In the period of 2015 - 2020, labor productivity is increased,
reflected in the TFP composite factor productivity index (increasing from 33.6% in the period 2011 - 2015 to
44.46% in the period 2016 - 2019), the proportion of export value of high-tech products in the total value of
exported goods will reach 50% by 2020 (Hung, 2020).
For ACECOOK, technology has helped the company increase productivity. ACECOOK decided to increase
production with an increase of about 30%. Specifically, businesses can produce 400,000-500,000 boxes of
products per day, equivalent to 12-13 million packages of noodles (tuoitre, 2021). From increasing productivity,
minimizing labor costs and maintaining machinery, the company also earns a large amount of money. The
company's revenue also increased significantly from applying technology in production. Specifically, Acecook's
March 2020 revenue increased 29% over the same period last year, and at the same time increased 10%
compared to February 2020 (Le, 2021).
ACECOOK is a company that provides food and packaged food, so in addition to the basic laws, it is necessary to
pay attention to the law on health and safety of consumers. The incident of Hao Hao noodles is a warning for
the company. ACECOOK's Hao Hao noodle product suspected of containing banned substance Ethy Oxide has
been handled by the company and proved that the company does not violate food safety laws. Acecook
Vietnam has also confirmed that it does not use Ethylene Oxide technology at any stage of production.
However, according to the law on food safety in Vietnam, Ethylene Oxide is not on the List of substances
banned from use in the production and trading of health-protecting foods issued together with Circular No.
10/2021/ TT-BYT stipulates the list of substances banned from use in food production and trading and health
protection. Although the incident did not cause too much economic loss, it did affect the brand.
With ACECOOK, there are products that are very suitable for Vietnamese taste. The Covid 19 epidemic has
helped the company gain more profits. When everyone has to stay at home, restaurants and services are
closed, people's demand for instant noodles will increase. Since then, ACECOOK took advantage of the
opportunity, expanded production, increased productivity, and the company increased revenue rapidly.
Acecook Vietnam's representative shared with the media that the production frequency of instant noodles of
this unit is still increasing every day. Acecook's March 2020 revenue increased 29% over the same period last
year, and at the same time increased 10% compared to February 2020 (Hoai, 2021). In terms of both revenue
and profit, Acecook is ranked second in the market.
4.2.1. Political:
The main political factor is ACECOOK's opportunity. With the stability of the Vietnamese government, the right
policies will create a solid foundation for the company to develop. The change in leadership of Ho Chi Minh City
in particular also helps the company to reduce the negative impact of the economy and the epidemic.
4.2.2. Economic:
Economic factors, specifically the unemployment rate, are also considered an opportunity of ACECOOK.
Because the overall unemployment rate does not negatively affect the company. The company still maintains its
employees, ensuring its operation. Moreover, the rising unemployment rate will help ACECOOK increase
customers to use low-priced products, such as Hao Hao noodles, etc. Since then, the company will continue to
be profitable.
4.2.3. Social:
ACECOOK has turned the influence of social factors, namely social class into opportunities. Because, the
influence of social class has helped the company expand more products in the higher price segment, diversify
products and diversify customer files.
4.2.4. Technology:
Technology is the main threat to ACECOOK. Technology is developing very rapidly. Therefore, the company
needs to constantly update the trend of new technology to apply. While the company has made strides in
adopting the technology, it still needs constant updates.
4.2.5. E environment:
E environment is an opportunity for ACECOOK. Because ACECOOK has had 25 years of conquering the hearts of
Vietnamese people and has grown very well thanks to the covid 19 epidemic.
4.2.6. Legal:
Legal is a threat factor for ACECOOK. If the company does not carefully study and comply with the law, it will be
fined and may lose the right to do businessbusiness.
The Vietnamese instant noodle market has experienced strong growth even in the context of the covid 19
pandemic. This is a market with great competition. In 2020, Vietnam consumed about 7.03 billion packages of
instant noodles, ranking third in the world (vtc, 2021). Strong brand name has helped ACECOOK always lead the
instant noodle market. In addition, users also recognize the ACECOOK brand through the legendary Hao Hao
noodle product. Hao Hao noodle is the product that helps the company achieve great achievements and has the
current brand coverage. ACECOOK holds 50% market share in the city and 43% nationwide. In the period 2016-
2019, the company's revenue reached more than 10,000 billion VND and net profit was more than 1,600 billion
VND ... ACECOOK's revenue grew suddenly. From 2017-2020, the average increase is 8.2%.
In short, the brand is the power that helps ACECOOK develop, gain the trust of consumers and make a
difference.
5.2. Weaknesses in organizational structure:
Regarding the organizational structure of ACECOOK, it is necessary to change some positions to help perform
the function well. Initially, the company consisted of 3 levels of management: board of directors, board of
directors, departments and units under departments. The Board of Directors has to manage too many
subordinate departments, easily causing overload and uncontrolled. The company should change to 4 levels of
management, with an additional deputy director level. In addition, departments with similar characteristics can
be grouped into one room (engineering room and electromechanical department) (Trang, n.d.). And the
coordination between departments of the company has not reached a high level. The company needs to
improve the coordination of the activities of the departments, especially the research, production, sales and
marketing departments, because that will create good products and high sales. In particular, the company
needs to have more product quality department. This department will be responsible for checking product
samples in accordance with prescribed standards, ensuring safe quality products for consumers.
From the fact that ACECOOK's products (Hao Hao noodles and Good noodles) are suspected of containing the
banned substance Ethylene Oxide, it becomes clearer the importance of the product quality department.
ACECOOK pays special attention to product quality, so the lack of product quality department is a weakness.
This affects the company greatly. The company's brand is affected, consumers are suspicious and may abandon
the brand. And ACECOOK has had that shipment withdrawn. This also causes financial loss and revenue loss of
the company. Even if the matter is more serious, it may be subject to legal penalties and loss of a large amount
of compensation.
In short, ACECOOK needs to overcome weaknesses in organizational structure in order to complete the
organizational structure chart and develop a strong internal structure.
ACECOOK builds a working environment based on the value of each person, so when working at ACECOOK they
feel comfortable and respected. ACECOOK's personnel are always facilitated to learn, develop and improve their
professional skills. ACECOOK has succeeded in helping employees work with a cheerful attitude, keeping the
core values of happiness, and always learning (Giang, 2021). Human resources have helped ACECOOK have
strong growth. Thanks to the quality workers, ACECOOK has successfully brought to consumers good, safe, and
correct products. During the Covid 19 period, the company's human resources still strive to work safely and with
high productivity to serve the needs of consumers. Human resources have met the production increase by
about 30% to meet the increase of the market. Specifically, each day, businesses can produce about 12 million -
13 million packages of noodles (tuoitre, 2020).
Thanks to these things, enterprises and human resources have brought to society material values and many
achievements.
With the advantage of foreign investment and capital, ACECOOK has a strong financial structure and is
constantly expanding. Compared to major competitors such as Masan, Micoem, Asia Food,... ACECOOK still has
a stronger advantage in terms of total assets, capital,...Masan is a serious competitor of the company. Masan
has total assets as of December 2020 of VND 25,533 billion (MSC, 2021).
In short, ACECOOK is still holding the leading position in the instant noodle market, far ahead of its competitors.
ACECOOK has the strength in financial structure to help the company grow stronger and stronger.
However, fixed assets and number of factories are not really ACECOOK's strong points. Compared with the
wide spread of the brand, the company should have more factories, spanning many provinces and strategic
locations. Compared to Masan (ACECOOK's big competitor), Masan has fixed assets of VND 5,730 billion, up
21% and has 15 factories in operation by the end of 2020. Moreover, the physical asset management not strict,
use wasteful. This proves that ACECOOK Vietnam's fixed assets, area and factories are still weak. Maybe
ACECOOK is focusing on expanding overseas markets. ACECOOK should explore the market more deeply, open
more factories in the Central region. In short, ACECOOK needs to overcome the weakness of fixed assets to
maintain its position, not to let competitors down.
7. Strengths and weaknesses interrelate with external factors:
7.1. Describe facts of business decision:
In the context of the Covid-19 outbreak, many businesses had to close or suffer heavy losses. Therefore, in
order to survive and stand firm in the market, businesses must have appropriate business decisions. For
ACECOOK, realizing the potential from the instant noodle market, ACECOOK decided to increase production
with an increase of about 30%. Specifically, businesses can produce 400,000-500,000 boxes of products per day,
equivalent to 12-13 million packages of noodles (tuoitre, 2021). This is a job that can meet the needs of the
market. ACECOOK also produces products to donate to the poor and needy.
However, this business decision has not been able to overcome the weakness of the organizational structure.
Specifically, there is no quality control room. With the decision to increase production, the company will bring a
large amount of goods to the market. This requires strict quality control for each product so that the products
put on the market do not violate the law and consumers can use safe and good quality products. ACECOOK can
apply technology, put modern machinery and equipment with automation into production and quality control
to overcome the above weaknesses.
7.3. Business decisions can deal with the impacts opposed by the macro environment:
With this business decision, ACECOOK is able to address the environmental impact of the opposing macro
environment. With the Covid 19 epidemic, the unemployment rate increased and businesses in general were
negatively affected. With the decision to increase production, ACECOOK created jobs for many people,
increased revenue, profit and spread its brand. The company took the right steps, adapted to the environment
and turned difficulties into opportunities. The Covid environment has a great impact on society. ACECOOK has
benefited society by giving boxes of noodles to people in need. ACECOOK has sponsored people with many
instant noodle products. ACECOOK has joined hands with the whole country to fight the epidemic.
ACECOOK's activities in the face of Covid 19.
8. Evaluate the impacts that both macro factors have upon business objectives:
8.1. Describe 1 opportunity or threat to the selected company which are opposed by macro
environments or competitive environment:
With the fierce competition of the instant noodle market, we can clearly see the rise of brands such as Masan,
Asia Food,... Besides, there are brands that have lost their identity even though they were once dominant.
noodle industry. The monopolistic competition of brands has forced companies to continuously innovate,
differentiate themselves to win in the market. Masan launched the Omachi instant noodle product, which is a
highly advertised product and brings Masan trillions of dollars in revenue each year. This is a fiercely
competitive product with ACECOOK's Hao Hao noodles.
From the reality of fierce competition, ACECOOK has taken advantage of the strengths of the brand name,
human resources and financial structure to turn that competitive environment into an opportunity. The
opportunity to dominate the market, create a difference that no other brand has. The company has a brand
advantage, 25 years of building a brand that touches the hearts of consumers. The company has capital, has a
large investment capital and continuously increases revenue. The company owns a large number of well-trained
and productive human resources.
8.2. Evaluate how this situation makes the company issue various business decisions and
change objectives:
From the pressure of the competitive environment and how to take advantage of its strengths, ACECOOK has
made a business decision to expand the production of products that are loved by consumers. Furthermore, the
company decided to open "Cup Noodles Buffet Restaurant". This project will be put into operation on
December 19 at Aeon Mall Hai Phong (Minh, 2021). That changed the goal of ACECOOK. Previously, ACECOOK's
goal was to create products suitable for Vietnamese taste, cheap and simple. Currently, the company has
focused on increasing the consumption of cup noodles in Vietnam. ACECOOK wants to give customers new
experiences, luxurious buffet, hand-picking ingredients for 10000 VND / glass.
With the next steps of ACECOOK, the company will surely create a new wave and develop the brand. And
importantly, ACECOOK's revenue will continue to increase and the number of loyal customers will also increase.
ACECOOK will win in the competitive instant noodle market.
9. Concusion:
From the analysis of the company, environment, strengths and weaknesses,... ACECOOK deserves to be a
company to invest in. With its leading position, long-term vision and core values full of humanity, ACECOOK will
always develop and further enhance its value.
References:
sgtiepthi, 2021. sgtiepthi. [Online] Available at: https://www.sgtiepthi.vn/acecook-viet-nam-no-luc-san-xuat-
trong-mua-dich-cung-cap-san-pham-an-toan-cho-nguoi-tieu-dung/
[Accessed 15/10/2021].
[Accessed 28/10/2021].
[Accessed 28/10/2021].
[Accessed 27/10/2021].
Trang, D.T.T. 2021, 5032, Social, Technology, Legal, and Ethical and Ecological environment, PowerPoint slides,
University Of Greenwich, viewed 17 October 2021, <5032 Blackboard site>.
[Accessed 26/10/2021].
[Accessed 26/10/2021].