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Application of the Hypothetico- Hypothesizing

deductive Method in Organizations


Sara develops a theory incorporating all the
The CIO Dilemma relevant factors contributing to the use of
the MIS by managers in the organization.
Identifying the Broad Problem Area From such a theory, she generates various
hypotheses for testing, one among them
Sara Foster is the Information Technology being: Knowledge of the usefulness of the
Director of a medium-sized firm. She MIS would help managers to put it to
observes that the newly installed greater use.
Management Information System (MIS) is
not being used by middle managers as much Development of Measures and Data
as was originally expected. Some middle Collection
managers have occasionally approached the
ICT helpdesk or some other expert for help, Sara then develops a short questionnaire
whereas others make decisions without measuring the various factors theorized to
facts. Recognizing there is surely a influence the use of the MIS by managers,
problem, Sara develops the following broad such as the extent of knowledge of what the
problem statement: “What should be done MIS is, what kinds of information the MIS
to increase the use of the newly installed provides, how to gain access to the
MIS by our middle managers?” information, and the level of openness to
change of managers, and, finally, how often
Defining the Problem Statement managers have used the MIS in the
preceding three months.
Talking to some of the middle-level
managers, Sara finds that many of them Data Analysis
have very little idea as to what the MIS is
all about, what kinds of information it can Sara then analyzes the data obtained
provide, and how to access it and utilize the through the questionnaire to see what
information. Sara uses Google Scholar to factors prevent the managers from using the
explore further information on the lack of system.
use of management information systems in
organizations. Interpretation

The search indicates that many middle level Based on the results, Sara deduces – or
managers – especially the old-timers – are concludes – that a lot of managers do not
not open to new ideas or ways of solving use the MIS because they do not believe
problems. Lack of knowledge about what that using the system would enhance their
the MIS offers is also found to be another job performance. Other managers do not
main reason why some managers do not use use the system because they do not know
it. This information helps Sara to narrow how to use it effectively. These deductions
the broad problem area and to refine the help Sara to take necessary action to rectify
problem statement: “To what extent do the situation, which includes, among other
knowledge- related factors and openness to things, organizing seminars for training
change affect the use of the MIS by middle managers on the use of the MIS and
managers?” illustrating the advantages of using the MIS
to the managers.

Source: Sekaran, U., & Bougie, R. (2016). Research


methods for business: A skill building approach. Wiley.

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