Name: Tanushree Karnawat

PRN: 20010223066

Division: D

Group: III

Course: English Communication skills

Question 1

Purchaser Officer

Aradhana Opticals

24, Vikas Marg

Patna

The Manager

Ageless Glasses

121, Paharganj

New Delhi

DATE- December 9, 2020

Respected Sir
SUBJECT : Replacement of Damaged glasses in the consignments

This letter is written to bring to your kind notice that the consignment was
received by me on November 28, 2020 vide notice number XXXXXX10. I
regret to inform you that three of the six consignment which contained
glasses received were in damaged conditions.

The order which was placed on November 20,2020 got delivered to me on

November 25,2020. But to my surprise it came to me in completely
shattered conditions in which the glasses were broken and the box was also
badly destroyed.

I request you to replace the damaged glasses and pay back the money and
also give the compensation for the postage charges incurred in going
through all these procedures. I hope in future, I will not face any such
issues. Looking forward to your earliest reply and cooperation in future

Thanking You

Yours Sincerely

XYZ

Enclosure – copy of invoice and postage receipt

Question 2

A very warm welcome to all the teachers and students present here.

Today I as the president of NSS am going to deliver a speech on Importance

of Cleanliness. Cleanliness refers to a state of being clean. You must have
heard a wise saying “Cleanliness is next to Godliness”. Cleanliness is related to
spirituality.

The importance of cleanliness can’t be ignored in these Covid-19 times.

Cleanliness plays a major role in reducing the leverage of the spread of the
concerned virus. Cleanliness as a broad concept should not be only restricted
to you but also of the surroundings, like providing basic amenities to the
underprivileged ones and keeping the surroundings neat and cleans. Some
measures which can be taken are through regular and thorough hand-washing
with soap or use of an alcohol-based rub are critical measures each of us can
take to protect ourselves, each other and those who care for us: health
workers. It can be seen in present times that people are not considered to
maintain their hygiene. Physical distancing, good respiratory hygiene and hand
washing are important examples of self-care actions you can take every day to
protect against COVID-19, and there are many other areas in which self care
can make a difference to your health and well-being during the corona virus
disease pandemic, including for your sexual and reproductive health. Everyone
should feel as though it is their responsibility to keep themselves in good
shape. It also helps to improve mental health which may slow down the
development of some diseases and conditions.
Not every decision you make regarding health is going to affect others. After
all, if you decide to eat food that is dirty, you’ll probably get sick but this won’t
affect anyone else around you. Living alone in a dirty house or apartment will
also harm yourself but won’t affect others. Not only your physical health but if
you’re unkempt and have a dirty living space, you may not be able to engage
socially with people or have friends and family over for parties and
entertaining.
We all probably fail to follow all of the guidelines when it comes to maintaining
perfect habits for staying in good health.
Thank You