A S3

Project Report
On

In partial fulfillment for the requirements of Production Management subject for I-MBA
Programme, GLS University.

Submitted by:
1. Saffrony Aberneithie (201900510010001) 4. Komal Singh (201900510010351)
2. Jainish Shah (201900510010244) 5. Vinay Jajodia (201900510010086)
3. Hemal Choksi (201900510010029) 6. Smit Padaliya (201900510010146)

Submitted To:
Prof. Devarshi
Upadhayay

Submitted Date:
Oct. 03, 2020

Batch: 2019-24
 PREFACE

As a part of the course curriculum, the Third -semester IMBA students are
required to prepare a report on Innovative product . The objective behind
preparing this project report is to relate the management subject taught, to their
practical applications and to get knowledge of different concepts of the
production management .

The preparation of this project report is based on the various concepts that are
been taught in the production management subject .

The scope of this project is limited to the success of study , concept clarity and
application of that concepts in reality.

This is our initial experience in preparing such a project . We cannot claim that
our report is 100% free of errors but at the same time, it is our assurance that we
have tried our level best and have made efforts to justify the work allocated to us.

It’s indeed a golden opportunity for us to present the project and indeed a matter
of esteem honor itself.

Our work in this project is, therefore a humble attempt towards this end.
 ACKNOWLEDGEMENT

To make a project of this magnitude is impossible without a dedicated effort and

perfect guidance.

With deepest gratitude and appreciation , we humbly give thanks to the people
who, with all they can , help us in making this project a possible one.

We would like to express our deep feeling of gratitude to the under mentioned
officials for their assistant, guidance and inspiration before and throughout the
project.

Dr. Hitesh Ruparel (Director, GLS University, School of Management) for their
kind support , Special Thanks to Prof. Devershi Upadhyay, our subject faculty,
for showing us a proper way to walk on ; he has always been the source of
encouragement. He has ceaselessly guided us in all the aspects of the project, with
his abundant amount of experience and finer ideas.

Working on the project needs hard work and concentration. What made it possible
is the support we received from those around us. We thank all the faculties of our
college for giving us guidance, encouragement and the right path to work on. We
thank everybody who has directly or indirectly helped us in the project to make
it successful.
 TABLE OF CONTENT

INDEX

Sr. CHAPTERS Page

No No.
I Preface
II Acknowledgement
1. IOT Industry

i Overview of IOT Industry 1

ii Major Players in the IOT Industry 2

iii Major Products and PESTEL analysis of IOT Industry 3

iv Contribution towards the GDP 5

v Growth of Industry 6

vi Trend of Industry 7

vii Packaging of IOT Industry 8

2. MATRIX INC.

i History of the Company 10

ii Future of the Company 12

iii Products of the Company 13

3. Production Process
 i Transformation process 15

ii Organization Chart 18

iii Facility Layout 21

iv Inventory System 24

v Process Design 26

vi Quality Control Measures 27

vii Blueprint of Organization 29

viii Waste Management System 32

ix Employee Engagement Strategies 35

x Details of Technology 37

xi Selling Technique 36

xii Storage and Warehousing 38

4. Brief Understanding of Production Process 40

5. Conclusion 44
INTRODUCTION
OF THE IOT
INDUSTRY.
 INDUSTRIAL OVERVIEW
Industrial IoT, short for the Industrial Internet of Things, originally described the Internet of
Things (IoT) as it is used across several industries, such as manufacturing (Industry 4.0),
logistics, oil and gas, transportation, energy/utilities, mining and metals, aviation and other
industrial sectors and the use cases which are typical to these industries.

The industrial IoT market is estimated to reach $123.89 Billion by 2021.

The Industrial IoT covers many use cases, industries and applications : Initially focusing on the
optimization of operational efficiency and rationalization/automation/maintenance, with an
important role for the convergence of IT and OT, the Industrial Internet of Things opens plenty
of opportunities in automation, optimization, intelligent manufacturing and smart industry,
asset performance management, maintenance, industrial control, moving towards an on
demand service model, new ways of servicing customers and the creation of new revenue
models, the more mature goal of industrial digital transformation.

Definition of Industrial IoT :

Industrial IoT as the leverage and reality of IoT in a context of industrial transformation.
Industrial IoT in the earlier mentioned sense was mainly used to make a distinction between
the use cases, actual usage and specific technologies as leveraged for initially mainly
manufacturing smart applications.

1
 MAJOR PLAYERS IN IOT INDUSTRY

COMPANIES DESCRIPTION

Vates Headquartered is in California .Vates

has been providing global technological
Vates solutions to its international clients for over
25 years. Vates’ loT services connect
businesses with the physical world making
them smarter and agile using big data, cloud,
and machine learning technology .
Headquartered in the US, ScienceSoft as an
IoT vendor with 8 years of experience,
ScienceSoft provides full-range IoT services comprising
consulting, development and implementation,
analytics, support, and evolution. ScienceSoft
helps enterprises launch IoT initiatives,
upscale an existing IoT application or
integrate any IoT solution with a legacy
system.
HQ powers IoT providers and enterprise
adopters on their ways to unlock the business
HQ Software value of connected devices. As a one-stop IoT
solutions provider, the company focuses on
every aspect of IoT ecosystems including IoT
consulting, Rapid PoC and prototype
development, Hardware manufacturing,
Embedded software development etc.
Cisco deploys industrial networking solutions
through IoT for robust, automated, and highly
Cisco secure connectivity for extended enterprises.
It gets maximum value from its IoT data by
engaging the Cisco Kinetic IoT platform to
extract, compute, and move the data to any
source.
Its leading industrial IoT platform and field-
proven solutions and services, help
PTC
companies design, manufacture, operate, and
service things for a smart, connected world
with over 30 Years of experience.

2
 MAJOR PRODUCTS

1. Google Home Voice Controller

Google Home Voice Controller is a smart IoT device which

allows the user to enjoy features like media, alarms, lights,
thermostats, control the volume and much more functions just
by their voice.

2. Amazon Dash Button

Amazon Dash Button is basically a device that gets

connected over internet Wi-Fi and makes sure that the user
does not lack important household items like soft drinks,
grocery material, medical and personal care, kids and any pet
items ever again.

3. August Door Bell Cam

August Doorbell Cam is an effective IoT innovation. August

Doorbell Cam allows you to answer your door from
anywhere or remote location. It constantly checks your doors
and also captures motion changes in your doorstep.

3
4. Kuri Mobile Robot
It is specifically designed for entertainment. Kuri interacts
with the users and captures moments all around the house
daily.

PESTEL ANALYSIS OF IOT INDUSTRY

4
 CONTRIBUTION TOWARDS THE GDP

IOT Technology in India is an industry consisting of two major usage : Consumer Usage and
Industrial Usage. The sector has increased its contribution to India's GDP from 1.2% in 1998
to 7.7% in 2017.

According to NASSCOM, the sector aggregated revenues of US$180 billion in 2019, with
export revenue standing at US$99 billion and domestic revenue at US$48 billion, growing by
over 13%.

As per NASSCOM report on IoT Landscape, India will be a front runner in IoT adoption in
Asia Pacific (APAC). The IoT market size in India is expected to grow at rate of 62% CAGR
and reach US$9 billion by 2020. The number of IoT connections are expected to grow at a
CAGR of 137%, increasing from US$60 million in 2016 to US$1.9 billion in 2020.

This increase in IoT market revenue share will be distributed across different industry sectors
like utilities, manufacturing, transport and logistics, automotive, healthcare and so on.

5
 GROWTH OF THE COMPANY

At the end of 2019 there were 7.6 billion active IoT devices. According to new research
published by Transforma Insights, this total will grow to 24.1 billion in 2030, a compound
annual growth rate (CAGR) of 11%.

Short range technologies, such as Wi-Fi, Bluetooth and Zigbee, will dominate connections,
accounting for 72% in 2030, largely unchanged compared to the 74% it accounts for today.
Public networks, which are dominated by cellular networks, will grow from 1.2 billion
connections to 4.7 billion in 2030, growing market share from 16% to 20%. Private networks
account for the balance of connections, 10% in 2019 and 8% in 2030.

The consumer sector will dominate in terms of connected devices, accounting for 65% of all
connections, up from 62% in 2019. Of the enterprise segment in 2030, 34% of devices will be
accounted for by ‘cross-vertical’ use cases such as generic track-and-trace, office equipment
and fleet vehicles, 31% by utilities, most prominently smart meters, 5% by transport and
logistics, 4% by government, 4% for agriculture, and 3% each for financial services and
retail/wholesale.

6
 TRENDS OF THE INDUSTRY

The evolution of the IoT has already been around for a while. After the introduction of new
metrics for a post-ISA era, Internet-of-Things technologies are successfully re-engineering
businesses and modifying optimal ways of running them. These technologies affect nearly all
the existing industries: healthcare, insurance, smart buildings, manufacturing, transportation &
logistics, retailing, and more.

Even though some general IoT current trends are quite visible across all the industries, the
industry-specific predictions should not be overlooked. Be it the 2020 industrial IoT trends like
the ones peculiar to manufacturing, or those that are attributed to the healthcare or
transportation industries.

IOT TRENDS IN HEALTHCARE

The Internet of Things is very well fit for the needs of the healthcare industry. The most in-demand areas
of IoT technology adoption are:

 Remote patient monitoring with the help of wearable devices whose built-in sensors
track patients’ conditions.
 Optimization of day-to-day operations in a hospital through medical equipment
management and customer service facilitation.
 Disease prevention and monitoring, which is enabled by mobile apps paired with IoT-
based devices.

IOT TRENDS IN MANUFACTURING

Heavy industries like manufacturing are concerned with complex systems and processes management
within factories and outside them. Industrial Internet of Things platforms can not only uncover workflow
inefficiencies but also reduce them. These are the key improvements that IIoT platforms for
manufacturing introduce:

 Production maintenance
 Inventory management
 Industrial big daa analytics

7
 PACKAGING IN THE INDUSTRY

THE IOT AND P A C K A G I N G

A 2017 study by Bsquare found that 77% of manufacturers currently have an IIoT solution in
place. 98% of those rate their solutions between “very” and “somewhat” important to
operations.

Most companies have connected their CNC machines and manufacturing systems, though there
are countless other opportunities for streamlining operations through the IoT and packaging —
in addition to increasing customer engagement and loyalty.

SMART PACKAGING & CONSUMER MANAGEMENT

Taking the IoT a step further is smart packaging (also referred to as intelligent packaging) —
material with interconnectedness embedded directly. That way, the packaging itself shares
information.

One key feature of smart packaging is that it allows consumers to engage with it and access
data like beauty tutorials, food preparation videos, or other information that helps them fully
utilize the product .

Whether embedded with sensors through QR codes, virtual reality or augmented reality
options, there are numerous ways for the IoT and packaging to work together.

The key to success is both adding value for consumers and maximizing data collection in order
to optimize operations and boost sales and efficiency.

8
INTRODUCTION OF
MATRIX Inc.

‘ An Experience Of New Era ’

9
 H I S T O R Y O F M A T R I X I N C.

BEGINNING

Matrix Inc. is a multinational corporation founded and created in 1st April of 2010, 10 years
ago by ( not disclosed ) . Headquarter is situated in Ahmedabad, Gujarat. In the beginning of
April 2010, it has faced many obstacles due to lack of awareness and information in people.
Gradually, after one and half year, Matrix Inc. spreads broadly because of word of mouth and
convivence of product. Matrix has product line of different types of smart watches with several
categories. It belongs to artificial intelligence industry, which offers huge potential to the
industry with more flexible and digitalized products. The first plant of matrix was in
Ahmedabad itself and later on it was spread all over India

CORPORATION CULTURE

Matrix inc’s. organizational culture is a key factor in the continuing success of the business. A
company’s organizational or corporate culture establishes and maintains the business
philosophy, values, beliefs, and related behaviors among employees. Matrix has a corporate
culture that enables human resources to support various strategic objectives. For example, the
company’s cultural traits are aligned with the drive for innovation, which is a major factor that
determines business competitiveness in the information technology, online services, and
consumer electronics industries. Based on the organizational culture, this business condition
facilitates the fulfillment of Matrix Inc.’s corporate mission and vision statements. Matrix
shapes its corporate culture and uses it as a tool for strategic management and success.

STRATERGIES

Matrix has evaluated various strategies like: Differentiation Strategy: Matrix has developed
different products with variety of features and facilities. Its product line includes several smart
watches with various categories.consumer electronics industries. Based on the organizational
culture, this business condition facilitates the fulfillment of Matrix Inc.’s corporate mission and
vision statements. Matrix shapes its corporate culture and uses it as a tool for strategic
management and success.

10
Branding Strategy: Matrix produced brand trust and loyalty among customers by high level
of customer satisfaction. It also gained high market share and sales. Also build a strong brand
name among its competitors.

Growth Strategy: Matrix has attained growth in AI Industry and maintained its position in
global market. It has gained growth by launching new innovative products in market and gained
popularity through them. Hence, it came with foldable smart phones to fulfill potential
customer demand.

Retail Strategy: Matrix has adopted retail chain stores in western countries for wide spread of
its product. Stores let customers touch and use the products. Due to that customers has got
interest and awareness in varieties of products.

S W O T Analysis Of Matrix Inc.

11
 F U T U R E O F M A T R I X I N C.

From the technologies we create to the reach we have with our people, MATRIX have always
been with the rational thinking of the future that is appropriately reflected in our product along
with MATRIX’s vision & Mission, we as MATRIX family gave core commitment for leading
innovation for the better world by our innovation in technology, products and solutions.

We believe that now is the period where then ever, we need to be digital powered by data,
running in a multi-cloud world. Now more than ever, technology must move to the centre of
an organization’s products, services and operations. This empowers you to adapt, act and
achieve four business imperatives. Drive Business Agility. Create New Value. Attract and
Retain Talent. And Empower Sustainability.

FUTURE GOAL:

2020 2021 2022

•

Design and Meeting with Lead in circular

produce 100% demands with business model
products to total use approaches,
meet our primary beginning with
criteria packaging launching a
global innovation
programe

VISION:

MATRIX is committed to complying with local laws and regulations as well as applying a
strict global code of conduct. It believes that ethical management is not only a tool for
responding to the rapid changes in the global business environment, but also a vehicle for
building trust with its various stakeholders including customers, shareholders, employees,
business partners and local communities. With an aim to become one of the most ethical
companies in the world, MATRIX continues to train its employees and operate monitoring
systems, while practicing fair and transparent corporate management.

MISSION:

Superiority of products and services is at the core of fulfilling the consumer electronics
company’s corporate mission. Such superiority emphasizes the importance of strategic
management that directs decisions at MATRIX’s headquarters toward operational
effectiveness for high quality organizational outputs in various technology markets.

12
 NEWLY LAUNCHED PRODUCTS OF
OUR COMPANY

Matrix FX:

To contribute towards the introduction of new

technology we in 2013 came up with a different
concept of smartphone named Matrix FX
Total foldable smartphone that you can tie on your
wriest or your hand
The prototype is ready and February of 2021
company launch the smart phone all over the world

Matrix rog 3:

The designer of matrix ltd tries to push the limits of

phone designing with his concept.
This phone has many useful features a sliding touch
screen QWERTY keyboard is concealed under the
display.
The most amazing feature is the side of phone that shows
of the phone that shows the running track.

OT smartwatch strap:

OT (one tap) – Makes Phone Calls with your

fingerprint literally
OT is smart strap that enables you to make calls by
placing your fingerprint on ear connect with your
watch to upgrade it.
OT generates vibration through its body conduction
unit(BCU) which transmits the vibration through
your hands to your fingerprint.

13
PRODUCTION
PROCESS OF
MAT-X

14
TRANSFORMATION PROCESS OFMAT-X

15
16
 TRANS FORMATION PROCESS OF MAT–X

Raw materials are key building blocks in the production of the MAT series it simply could not
be made without them. Every piece and part of the MATRIX stems from one of the many raw
materials that are extracted from all over the world . Matrix works with suppliers in 20 countries
and to make its products, and the chain gets even more complicated when you break it down into
raw materials. All this raw materials are shipped to India for making of the MAT products.

The transformation process for MAT-X begins with the raw materials that arrives at the
manufacturing plant in India. After that the raw materials are been tested in terms of their
working and quality check is done. When the raw materials are been checked they are stored at
the raw material storage section before it gets to the process.

After that the transformation process starts which is been divided into three main parts which
begins with the first stage where the materials like sensors , chip , processes , battery , screen
and another integral part are been assembled as per the workable prototype . Later at the second
stage the assembled product is sent to the quality check , where any false or bugs relating for the
same are been checked and solved , if the product does not have any faults in its working then it
is send to the third and final part of its process which is alignment of the product with its outer
body and this is the stage where the final testing of the working of the MAT-X is been checked
and approved .

Matrix is very much concerned with the quality and appearance of its product and and so we
make our product go through a lot of quality assurance test so as to give the end users the best
product we can.

After the MAT-X is approved and ready for the customers it is sent and the packaging
department , where the product is wrapped up with attractive and safe packaging that is been
embellished by the matrix symbol . The symbol, emblazoned on the front of the box, catches the
eyes of customers, and upon unwrapping the packaging, they find a crisp color palette of bright
green and black , a striking backdrop for the black smartwatch nestled within along with the
other materials added. The final packed MAT -X box is then sended to the storage unit from
where it would be dispatched for selling in a different part of the different countries for the users.

17
 MATRIX ORGANIZATIONAL CHART

( Matrix Inc. Organizational Chart )

Matrix follows a functional org structure that starts with positions with the highest levels of
responsibility at the top hold by the CEO and goes down from there. The employees are
organized according to their specific skills and their corresponding function in the company.
Each separate department is managed independently which allows employees to focus on
their role , encourages specialization , help teams and departments feel self-determined.

18
Matix Inc. Organizational Chart: Main Departments

 Research & Analysis

 Service & Products Team
 Marketing & Public Relations
 Designing
 Quality Assurance Department
 Finance Department
 IT Department
 HR Department
 Purchasing Department
 Inventory Management Department

1. Research & Analysis

The research and analysis department is quite important in the Matrix org chart. The enterprise
currently owns the world’s biggest research center and has established more than 10 worldwide
researching labs covering the Asian, American and EU areas. Every year the research
expenditure of Matrix is over billions of dollars. In early years, Matrix focused on the analysis
of open source questions and Linux OS. In recent days, the firm is trying to bring new and
human friendly technologies in the market .

2. Service & Products Team

The Matrix services and products divisions are on quite a large scale those providing categories
of cloud computing, cognitive computing, commerce, Internet of Things, mobile applications
and user security and high technology devices . Furthermore, the firm has been witnessed a fast
development in cloud data service, like the Cloud Data Encryption Services (ICDES), that uses
cryptographic splitting to secure users’ data.

3. Marketing & Public Relations

The marketing history of Matrix is over 100 years. Matrix has strengthened its marketing
activities with some other world-leading partners, for example, the Masters Tournament, a
famous professional golf championship . In recent years, the company has been regarded as the
world top valuable brand.

4. Designing

A design department oversees various creative and design projects for an organization. They
collaborate with other members of a design team, ensure projects are cost-effective, and
maintain an up-to-date understanding of their target market. They design the product and see
that if it is human friendly or not , and according to the same design the products .

19
5. Quality Assurance Department

A quality assurance personnel is responsible for ensuring that products and services meet the
established standards set by the company. They check wether the finishes goods or the raw
mateial are qualifying the assurity standards or not , and wether they can be used in production
and selling or not . They the raw material and the product is only being used and sell after they
are being approved by them .

6. Finance Department

Finance Department is the part of an organization that is responsible for acquiring funds for
the firm, managing funds within the organization and planning for the expenditure of funds on
various assets. It also allocates and manages budget for production of any new product
that has to be launched in the market.

7. IT Department

The IT department oversees the installation and maintenance of computer network systems
within a company. ... Its primary function is to ensure that the network runs smoothly. The IT
department must evaluate and install the proper hardware and software necessary to keep the
network functioning properly.

8. HR Department

In simplest terms, the HR (Human Resources) department is a group who is responsible for
managing the employee life cycle (i.e., recruiting, hiring, onboarding, training, and firing
employees) and administering employee benefits.

9. Purchasing Department

Purchase departments help keep organizations financially healthy. They procure goods and
services designed to meet operational needs while providing the highest possible value. They
established procurement policies and procedures to ensure their organization operates with
integrity and the marketplace.

10. Inventory Management Department

Inventory management is the supervision of non-capitalized assets, or inventory,

and stock items. As a component of supply chain management, inventory
management supervises the flow of goods from manufacturers to warehouses and from these
facilities to point of sale.

20
 F A C I L I T Y L A Y O U T O F M A T R I X I N C.

Facility layout is an arrangement of different aspects of manufacturing in an appropriate

manner,to achieve desired production results. Facility layout and design is
an important component of a business's overall operations, both in terms of
maximizing the effectiveness of the production process and meeting the needs of
employees. The basic objective of layout is to ensure a smooth flow of work, material, and
information through a system.
Matrix follows the ‘ CELLULAR LAYOUT ’ for manufacturing operations.
Cellular manufacturing involves the use of multiple "cells" in an assembly line . Each of these
cells is composed of one or multiple different machines which accomplish a certain task. The
product moves from one cell to the next, each station completing part of
the manufacturing process.
Workcells are laid out in a functional manner known as cellular layout. Some common
design layouts include U-shaped, I-shaped, and comb , block etc .

We at matrix follows the linear / straight / I shaped cellular facility layout . Here
manufacturing cells are used to minimize product movement as well as materials, equipment
and labor during the manufacturing process. By reducing cycle times and material handling,
these cells helps us more easily meet customer demands regarding cost, quality and leadtimes.
MANUFACTURING PROCESS

P1 P2 P3 P4 P5 P6

21
 Workers in cellular layouts are cross-trained so that they can operate all the equipment within
the cell and take responsibility for its output. Sometimes the cells feed into an assembly line
that produces the final product. In some cases a cell is formed by dedicating certain equipment
to the production of a family of parts without actually moving the equipment into a physical
cell (these are called virtual or nominal cells). In this way, we avoids the burden of rearranging
its current layout. However, physical cells are more common. An automated version of cellular
manufacturing is the flexible manufacturing system (FMS) is used by us . With an FMS, a
computer controls the transfer of parts to the various processes, enabling manufacturers to
achieve some of the benefits .

ADVANTAGES OF CELLULAR FACILITY

LAYOUT
1. Reduction in setup time
Setup time is defined as period required preparing a device, machine, process or system
to be ready to function or accept a job. Manufacturing cells are designed to process
parts having similar shapes and relatively similar sizes. So, it is not required to change
or adjust machines and tools within cells to process similar parts. Thus, setup time is
greatly reduced in cellular manufacturing.

2. Reduction in work in progress

Work in progress refers to all materials and partly finished products that are at various
stages of the production process. Work in progress excludes inventory of raw materials
at the start of the production cycle and inventory of finished products at the end of the
production cycle. With reduced setup times, the amount of work in progress can be
reduced. Work in progress can be reduced by 50% when the setup time is cut in half.

3. Reduction in material handling cost and time

Material handling is the art and science of moving, storing, protecting and controlling
material at the lowest possible cost through the use of proper method and equipment.
Hundreds and thousands of tons of materials are handled daily requiring the use of large
amount of manpower, while the movement of materials takes place from one
processing area to another or from one department to another department of the plant.
If proper method is not employed in material handling then total manufacturing cost &
time is significantly increased. In cellular manufacturing, each part is processed
completely within a single cell (where possible) which reduces part travelling distance
& time. Almost no effort is needed in cellular manufacturing to store, protect and
control materials. In cellular manufacturing, machines are close together under one or
more workers in each cell. Thus, it becomes easy to move materials from one machine
to another. Reduction in work in progress also reduces material handling cost in cellular
manufacturing.

22
 4. Reduction in material flow distance
Material flow distance is defined as total distance travelled by all parts/materials to
manufacture a single product or a variety of different products. By reducing it we can
significantly reduce total manufacturing cost & time. Material flow distance is low in
cellular manufacturing because every parts travel only in a small area (cell). In each
cell, machines are close together. By efficient layout design of machines in each cell,
30 to 70% reduction in material flow distance can be achieved.

5. Improvement in machine utilization

In cellular manufacturing, single machine can be used to manufacture one or more
products in each cell. Unnecessary machines are identified and removed from the
manufacturing process. Reduction in setup time also reduces idle time for machines
thus machine utilization is improved in cellular manufacturing.

6. Better worker morale

By achieving all above listed advantages of cellular manufacturing, our profit increases
more and more day by day and because of increment in profit, worker will get high
incentive (bonus) apart from salary. Manufacturing processes become simple in cellular
manufacturing. High incentive and simplified manufacturing processes boost worker
morale.

THE IMPACT OF CELLULAR MANUFACTURING ON

W O R K E R S.

• SELF-MANAGEMENT : Cell workers are encouraged to think creatively about

production problems and are expected to arrive at pragmatic solutions to them. While
they are free to seek advice from plant management and staff, the identified problems
and subsequent analysis, and usually the solutions, are entirely their own. Workers have
the authority and are encouraged to implement and follow up on action plans to improve
their work.
• MOTIVATION : Behavioral psychology proposes that challenging work
assignments keep employees motivated, satisfied, and productive. Flexible work
assignments within the cells ensure that employees are constantly learning new tasks
and constantly being challenged.
• EMPLOYEE INPUT : With the cell work group energized and motivated, the
employees are more likely to actively and continually bring their mental capabilities to
bear on job-related problems. As the workers see their own creative output being
implemented, they begin to develop self-esteem and a stronger desire to succeed. They
even begin to challenge themselves to improve on their prior accomplishments.

The decision to implement cellular manufacturing requires a deep commitment to excellence

and a desire to permanent change . Thus Matrix have had selected this layout after the proper
understanding and study of the manufacturing process that our products require to be made.

23
 INVENTORY SYSTEM
Inventory management is a systematic approach to sourcing, storing, and selling inventory—
both raw materials (components) and finished goods (products). It is what goes on behind the
curtain of any successful business. It is the art and science of balancing supply and demand
within a business – of managing the supply chain so that you always have the right amount of
product to make a profit.

In business terms, inventory management means the right stock, at the right levels, in the right
place, at the right time, and at the right cost as well as price. As a part of our supply chain,
inventory management includes aspects such as controlling and overseeing purchases — from
suppliers as well as customers — maintaining the storage of stock, controlling the amount of
product for sale, and order fulfillment.

Advantages Of Inventory Management

 Protects from flutuation in demand .

 Helps in giving better services to the customers .

 Reduces the risk of loss .

 Minimizes the administrative work load .

 Makes effective use of working capital .

 Facilitates cost accounting activities .

Matrix Inventory
System

Raw Material Finished Goods

Inventory Inventory

( Matrix Inventory System )

24
 Raw Materials

Inventory refers to the total cost of all the components used to manufacture a product. These
materials can be classified as either direct materials (DM) or indirect materials (IM).

Direct materials are those materials that are incorporated into the finished goods like sensors ,
chips , processors etc which are the part of the final product are called as direct materials .
Indirect materials are those materials that are not incorporated in the final product but still are
the part of the production process .

Raw material inventory not only includes the raw material that are used in product , but also
includes the raw material of packageing which is used for the packing .

Finished Goods Inventory

Finished goods inventory refers to the number of manufactured products in stock that are
available for customers to purchase. The finished goods inventory formula is an
important inventory ratio that can be used to calculate the value of these goods for sale . The
finished goods inventory contains the goods that are ready for dispacting .

Clear visibility helps you:

 Reduce costs
 Optimize fulfillment
 Provide better customer service
 Prevent loss from theft, spoilage, and returns .

In a broader context, inventory management also provides insights into your financial
standing, customer behaviors and preferences, product and business opportunities, future
trends, and more

25
 PROCESS DESIGN
Businesses know what they want to produce, but the challenge is to select a process that will
maximize the productivity and efficiency of production. Senior management looks to their
operations managers to inform this decision. As we examine the four major types of production
processes, keeping in mind that the most successful organizations are those that have their
process and product aligned. There are mainly four types for process design .

We at Matrix use the semi – continuous process design strategy out of all the four . It is also
called as Repeatative or Assembly process design.

Semi - Continuous Production is used to create standardized products in large quantities as

economically as possible. Products are mass produced in order to generate the inventory needed
to meet high market demand. This type of production usually requires heavy investment in
machinery and equipment; workers are generally needed to assemble component parts to make
the finished good.

It's a more efficient method of production, and it greatly benefits businesses. It standardizes
products and creates economies of scale, lowering the prices of goods and
ensuring consistency. Semi - continuous production method are based on two general
principles: (1) the division and specialization of human labour and (2) the use of tools,
machinery, and other equipment, usually automated, in the production of standard,
interchangeable parts and products.

Advantages of Semi –Continuous Process Design are :-

 Increased productivity

 Uniformity

 Lower cost

 Faster production

 Less error

26
 QUALITY ASSURANCE

We at Matrix believe that Quality assurance helps a company meet its clients' demands and
expectations. High quality builds trust with your customers, which, in turn, makes you
competitive in the market. When quality assurance is done right, it provides confidence,
tests the product and lets companies market their products with few worries.
Matrix follows few Policies and programmes at the organization so as to maintain the quality
of the brand name and its products.

1.Matrix Quality Policy

Matrix has continuously enhanced the quality management system to achieve the best quality
in ther products and services.
“We deliver , on the basis of an efficient quality system , the best products and services which
conform to our customer requirements and expectations . ” The quality objectives of matrix are
measurable and consistent with quality policies .Quality objectives include key performance
indicators by processes and joint quality improvement projects with customers and suppliers.

2. Continuous Improvement Program

Implementation strategy
Matrix makes every effort to achieve excellent and consistent product quality, and at the right
time to ensure customer satisfaction. In order to achieve this goal, Matrix continuously
improves productivity by controlling variations in various processes in a stable way.
Continuous improvement is implemented by a closed loop methodology consisting of as
election of critical parameters , evaluation of the measurement system ,monitoring of critical
parameters , process capability improvement , and reaction plan . The main purpose of the CIP
activities is minimizing the deviations from the target .

3.Supplier Quality Management

Implementation strategy
To be successful in satisfying business expectation , Matrix selects and develops reliable
suppliers / subcontractors ( here in after referred to as ” suppliers ” ) . Each supplier’s
performanceis continuously assessed and periodically ( typically once a year) conducted in-
depth audit in terms of technology , quality , delivery , cost , and finance . Suppliers are notified
of the evaluation results and their improvement activities are driven.

27
4. Materials Qualification
Matrix ensures materials with stable quality and supply capability by following the certification
procedure. The procedure is designed to validate product conformity , supply risk assessment
and production capability through supplier self - checklist and manufacturing site audit .

( Procedure of Material Qualification )

5. Certification
Quality standard certifications
Matrix has the world's best QMS based on international standards such as ISO 9001 and
IATF 16949 , and is continuously evolving to meet our customer requirements . Matrix
manufacturing domestic and over seas sites have acquired the ISO 9001 certification.

( Template of ISO Certificate ) 28

B L U E P R I N T O F M A T R I X I N C.

29
 BLUEPRINT BRIEFING

A layout designed for to reform the workspace environment: We hold out to innovate the
Environment in which a factory designer perform activity, without constraining creativity.
The availability of innovative technologies, such as distributed applications or multi-Touch
technologies, is enhancing the possibility to support collaboration in software applications,
And offers the opportunity to create innovative environment.

Design description: The factory is situated in about 1000 square foot of area at
Naroda, Gujarat . Every element at Matrix Inc. has given special attention, also every law
while designing the layout had been taken care off . Total of the 8 elements make the factory
complete (Elements: Department building ,workstation , Inventory and material storage area ,
waste management area , dispatching area , refreshment area , testing labs , parking area )

1) Department building: While it is kept close to the main gate because not only it help
our employees to save time but also for visitor who would be accessed to see the
working system of the company.

Front Building or department building is of 2 floors, it comprises of various department such

as, Top management’s office, Designing , IT, HR , Finance , R&D department, customer care
unit, , Grievance management unit, sales department ,meeting room , waiting room,
refreshment room , Visitor’s lounge, and Middle management department. Also restrooms
facilities.

2) Workstation: Workstation itself is of total 8 unit ( S1, S2, S3, S4, S5, S6, PMS, WMA)

S1: The first level of the workstation S1 is basically to ensure the quality of the Raw materials
used while manufacturing the whole product
S2: Here assured Raw materials are in stored for a temporary period after that the materials

30
are send to the further manufacturing process.

S3: This level in the workstation is the most sensitive area as here the Raw materials are
converted into the finished goods, S3 is sub categorised into 3 parts Which of assembling of
the integral part , BUGS and fault checking, and aligning with the outer body.

S4: Here the finished product is sent for packaging. Also here work of ensuring about the
packaging health of the product is done

S5: This level of the workstation is used to store the product until dispatching in a safe space.

S6: S6 is used for the dispatching activity of the product with its demand, product are
segregated as per the order.

PMS: PMS is the Packaging material storage, here all the materials for the packaging are
stored.
WMA: waste management are is build to make sure that all the waste are in a proper place and
it does not harm the environment also damaged parts of the product are repaired here and again
taken in the use

3) Inventory and material storage area: It is the place where the raw material and final
goods are being storede after the are tested and approved for manufacturing and selling
.

4) Waste management area: This unit is designed to manage the waste that is being
generated while the manufacturing process is undergoing and reuse the same later in
future.

5) Dispatching area : This area is specifically designed for dispatching the product via
truck. It is close to the S6 unit where products are prepared for dispatching as per the
order .

6) Refreshment area: There are two refreshments area one in the main department
building and another is at the entry for the employee . It gives staff and employees a
little private time that they can have rest at after work.

7) Testing labs: This is the most improtant area where the raw material and finalproducts
is being tested that wether they are working according the plan or not or the material is
not damaged and all the things related for the same is tested here and the approved for
manufacturing and selling.

8) Parking: The most obvious facilities is design in such a way that it covers the whole
layout also to make sure there is sufficient space for all. There are total 3 major parking
in the whole layout.
Above mentioned was a small briefing about some of the major elements of Matrix Inc.
factory’s layout

31
W A S T E M A N A G E M E N T S Y S T E M O F M A T R I X INC.

One of the most challenging aspects for any company is managing the waste generated by its
manufacturing unit. This waste accounts for 230 million tons of trash each year, according to the
Matrix Inc. While specific efforts to reduce the use of packaging material may ultimately reduce
the amount of garbage produced over time . This is defined as a combination of materials that
can be recycled, materials that are destined for landfills, and materials that must be disposed of
carefully due to their contents.
At matrix we use Modernizing Waste Management System which uses Artificial Intelligence as
well as Intelligient Trash Bins and Waste Stream
Sorting , for managing the waste produced during the
production period and also which includes the
recycling of the old products.

The waste generated during the prodution period , is

been managed by the Intelligent Trash Bins and Waste
Stream Sorting .

INTELLIGENT TRASH BINS

Intelligent Trash Bins are fitted with computer vision sensors to identify the type of garbage
being thrown inside them. For example, a system named ITB developed by Matrix Inc. uses an
ML algorithm to train the system to identify and categorize the type of trash being thrown away,
and then the waste is sorted into bins by type. As such, all of the sorting is carried out as the
waste is being disposed, eliminating the need to sort through large piles of waste at the waste
processing center. Further, the system can sense when the trash bin is full, allowing the collection
schedule to be optimized. Instead of sending collection trucks out on a predefined schedule,
when bins are partially filled, collection routes can be optimized to only visit the locations where
bins are filled. Such optimization improves collection speed, lowers human labor costs, and
reduces fuel costs.

32
WASTE STREAM SORTING

Ideally, waste would be sorted at the point of collection, as in the example above. But some
waste cannot be separated by the consumer, and AI technology is being developed to handle this
downstream waste sorting task. In 2019, Matrix Inc. unveiled its METO technology designed
for accurate, high throughput sorting tasks. The METO technology uses DL to remove PE
silicone cartridges from a polyethylene (PE) stream via the use of computer vision information.
Separation of silicon from the cartridges is required to ensure the purity of the waste stream. The
METO technology is fed thousands of images of waste types, and the system employs DL to
learn how to connect the artificial neurons to classify objects. It can thus more quickly identify
different types of silicon cartridges, double cartridges, and even deformed or partially destroyed
cartridges without explicitly being trained on images depicting these objects. According to
MATRIX INC, the METO system has achieved an overall ejection of 95% of the cartridges
using this system.

Matrix today has its own major expansion of recycling program, quadrupling the number of
locations the customer can send their matrix products to be disambled by ‘METOBIX’, our
recycling robot. Metobix will disambled and recycle selected use products returned to the stores
through the retailers.

‘Advanced Recycling must become an important part of the electronics supply chain and
MATRIX is pioneering a new path to health push our industry forward.’

AI WASTE SORTING

In case of Matrix Inc, METOBIX, a robotic innovation developed and showcased at the 2017
Waste Expo conference, can use AI to recognize recyclables such as cartons, plastic bottles, and
containers. The robot then uses a suction cup to pick up the item and place it into the correct bin.
After the robot identifies the object, it uses a suction cup to pick it up and place it into the correct
bin. According to the company, METOBIX can perform up to picks every minute, twice as
productive as humans. METOBIX is now able to disambled the product models at the rate of
200 per hour, recovreing even more important material for reuse. Once materials have been
recovered by METOBIX they are recycled back into the manufacturing process.

33
Rather than needing to have workers sort through garbage, the METOBIX is trained using ML
algorithms to identify and process waste based on the type of garbage. The algorithms are trained
on images of various types of waste. Using computer vision, the robots can sort through waste
and match garbage based on specific characteristics, much in the same way humans might
compare pieces of garbage. Most importantly, the machines will continue to learn over time and
are more efficient than humans.

( Waste Management Robort )

The overall goal of MATIX Inc. behind using this AI case to address waste management at all
phases : at the initial point of waste disposal, during waste collection and waste processing plants
by using ML , DL and Computer Vision Technology is to be more efficient and effective and
reduce the labour cost required to accomplish this task.

34
 EMPLOYEE ENGAGEMENT
STRATEGIES

Employee engagement is defined as the degree to which an employee is motivated by,

passionate about and invested in their work and the organization they’re a part of. A highly
engaged workforce has been shown to improve productivity, increase profitability and reduce
turnover. Having a thorough and thoughtful employee engagement strategy that i staff’s unique
needs is crucial to your long-term success. s tailored to your
Following are the strategies followed by Matrix Inc. for their employee engagement :-

1. UPHOLD YOUR CORE VALUES

Our core values should be the heart of our company culture and clearly explained to every
employee from day one. We explain the Company core values what truly matters to our team
and the ideals that we’ll strive to uphold as we expand. We let the employees establish a sense
of belonging to our company in order to become truly engaged, and having a code of values to
follow will help them do so. By consistently promoting our core values to the entire team,
we create a cohesive positive work culture and encourage employees to form an emotional
connection to our organization.

2. CARVE OUT CAREER PATHS AND PROVIDE

OPPORTUNITIES FOR GR OWTH

Providing employees opportunities to grow their skill set keeps them engaged, and having
something to work toward keeps them motivated. Not only that, but learning and development
initiatives demonstrate that we value our employees as individuals — we choose to continually
invest in our people, rather than replace employees with candidates that have the skills you
desire.

3. RECOGNIZE TOP PER FORMERS

Employees are engaged when they feel their work is valuable to the company and helps the
organization achieve its long-term goals. Regularly showing our employees that we recognize
and appreciate their efforts is a simple gesture that goes a long way in making them feel valued.

Reward top performers for their achievements with a cash prize, free day off, a gift card to their
favorite lunch spot or a massage gift certificate — whatever makes sense for our team and
aligns with our core values. In addition, we give employees a platform to acknowledge their
peers; feeling respected and appreciated by their team members will help employees become
more engaged.

35
 4. PROM OTE TRANSPARE NCY

Bringing employees into the fold as frequently as possible is a highly effective employee
engagement strategy. If our team doesn’t know what’s happening behind the scenes, they can’t
fully invest themselves and their energies into the company. Plus, if they get the sense that
they’re intentionally being left out of the loop, they may start to distrust management and lose
confidence in leadership.

Of course, it’s well within our rights to be discreet as situations unfold or priorities change, but
we aim to inform team members about decisions that directly affect them as soon as we are
able.

5. ALLOW FOR HONEST FEEDBACK

This strategy is twofold. The first step is that we create a platform or system that enables
employees to share their thoughts and ask questions to the right people. This will most likely
be our HR department, but C-Suite executives are also accessible to all employees, even if it is
only for a few days out of the quarter and by appointment only.

The second step is to actually use our team’s feedback. Nothing will frustrate and disengage
our employees faster than if they feel they’re wasting their time sharing matters that are truly
important to them. We listen to what our team members have to say and act on it.

6. REVAMP YOUR OFFIC E SPACE

Our office environment plays a large part in our employee’s engagement. We have probably
noticed that cubicles are rare in today’s world, and that’s largely due to their isolating nature.
Siloing employees doesn’t quite allow for communication or collaboration, two important
factors of business success.

We rework on our floor plan in a way that encourages more cross-communication between
employees. By forming strong relationships with their peers, they'll build a sense of
camaraderie and belonging that’s vital to fostering an engaged workforce.

7. HOLD EMPLOYEES AC COUNTABLE

Engaged employees are willing to go the extra mile, but that doesn’t mean we should expect
them to operate at an above-average clip all the time. They’re not the only person on the
team, so we make sure they’re not left in the lurch and expected to work on behalf of their
peers.

36
 TECHNOLOGY USED

Automation is the art of making processes or machines self-acting or self-moving. Automation

also means the technique of making a device, machine, process, or procedure more fully
automatic. Automated machinery may range from simple sensing devices to autonomous
robots and other sophisticated equipment. Automation of operations may encompass the
automation of a single operation or the automation of an entire facility.

Type of Automation:
1. Fixed Automation
2. Programmable Automation
3. Flexible Automation

We use ‘Programmable Automation’ in Matrix. Programmable automation is a form of

automation for producing products in batches. The products are made in batch quantities
ranging from several dozen to several thousand units at a time. For each new batch, the
production equipment must be reprogrammed and changed over to accommodate the new
product style. This reprogramming and changeover take time to accomplish, and there is a
period of nonproductive time followed by a production run for each new batch.

Production rates in programmable automation are generally lower than in fixed automation,
because the equipment is designed to facilitate product changeover rather than for product
specialization. A numerical-control machine tool is a good example of programmable
automation. The program is coded in computer memory. for each different product style, and
the machine tool is controlled by the computer program. Industrial robots are another example.

Advantages of Programmable Automation :

 Investing high in general-purpose equipment

 Lower rates of production compared to fixed automation

 More flexibility to deal with different changes in the product configuration

 Way more suited for batch production

37
 MATRIX SELLING STRATEGIES

Matrix Distribution Strategy

When you walk through the urban streets of cities around the world, in crowded and selected
locations you’ll find an Matrix Store. From Piazza Liberty in Milan, Cotai Central in Macau or
Grand Central Terminal in New York, the Matrix brand leaves a strong impression in the mind
of its consumers.
Those impressions might also create a cognitive gap. In short, people might assume that those
Matrix Stores are also the primary driver of Matrix’s revenues.While Matrix Stores are a crucial
driver of its revenues, they are not a primary driver. Thus, let’s give a glance at
Matrix distribution strategy.

Matrix Distribution Channels

Matrix store

-Through retail Matrix - Through Matrix website

stores - Throught differnet E-commerce
- Through Walmart ,Target.

( Matrix’s Distribution Methods )

When it comes to distribution channels , Matrix business model leverages both on direct and
indirect channels. Matrix sells its products directly via its Matrix Stores. That is why Matrix
keeps expanding its stores worldwide.

Matrix’s Dispatching Techniques

1.Get Your Process Right

To avoid confusion and prevent reporting errors, we define our dispatch process and make sure
everyone in the warehouse is following it. We make sure workflows are documented and that
staff are provided with adequate training so that everyone is on the same page.

2. Picking Lists
Have our picking lists ready printed before the picking team arrive for work each day. This
means that as soon as they arrive they can start picking. Our Venditan Commerce platform

38
allows retailers to schedule the printing of picking lists for “can-ship” orders at certain times
each day.

3. Warehouse Layout

Laying our inventory out in a more practical manner save our warehouse staff huge amounts
of time on a daily basis. There’s no single correct way to lay out a warehouse – it varies from
retailer to retailer. A good starting point when planning a new layout for our warehouse is to
make sure that quick movers are stored in easily accessible places close to the packing area.
We also consider storing products that are frequently sold together in close proximity.

4. Courier Integration
By having direct integration between our ecommerce platform and chosen courier(s) we can
save time that would otherwise be spent on manually entering tracking codes and delivery
addresses. Barcoded labels can automatically be printed and tracking codes assigned to orders.
Our platform can also automatically send shipping manifests to couriers so that they know what
needs collecting each day.

5. Improve Picking Accuracy With Handhled Scanners

Handheld scanners can really help when it comes to picking – taking away a lot of the human
error which comes into play when performing repetitive tasks. They allow the team to scan as
they pick so as not to grab the wrong colour or a style that may have been accidentally placed
in the incorrect bin.
It allows the picking team to double check items against invoices using scanners at the
packaging area. Once the system confirms that all items from the order are present and correct,
the invoice and barcoded shipping label are automatically printed ready for dispatch.

( Handheld Scanners )

39
STORAGE AND WAREHOUSING SYSTEMOF
M A T R I X I N C.

During the full lifecycle of a product, it is likely to spend some time in a warehouse. After
production, before it begins its journey to the consumer, or at a staging location for restocking
and order fulfillment, warehouses play a pivotal role in supply chain management. The main
functions of warehousing and storage are standard across all verticals. Maintaining inventory
and providing safekeeping for a product before it enters the purchaser’s hands is the main goal.

For Storage and warehousing Matrix has its private warehouse which uses the APR (adjustable
pallet racking system) .The Adjustable Pallet Racking system (APR) is designed to store pallets
in a mechanical and functional way using forklifts. These forklifts access goods through aisles
parallel to the racks. The use of adjustable pallet racks is a logistical solution which can be
adapted to the dimensions of the unit loads and the forklifts. Efficient, resistant, easy-to-
assemble, and with simple load level regulation, this system adapts to any type of product, both
by weight and by volume.

A comprehensive & Strong security system (i.e. CCTV, Alarm system and 24/7 guard). We
are having storage capacity of 50,000 Sq ft area for goods. We monitor our inventory, including
stock levels and ageing, to help reduce our storage and insurance cost, taxes, and tied-up
capital. Blockchain provides warehouse and inventory managers with instant visibility
Blockchain into how well the product is selling and track its physical location. The technology
helps store managers detect theft and manage the inventory more proactively. Blockchain
improves warehouse-related decision-making — store managers will be able to forecast
demand based on the data logs the technology is providing them with

Advantages of the Adjustable Pallet Racking system (APR):

 Adapts to any type of unit load and forklift.
 Allows direct and immediate access to goods.
 Quick and efficient assembly, disassembly and replacement of parts.
 Quick placement and access to every pallet directly and immediately.
 Strict control of stored SKUs; each storage location matches a unit load.
 Time and effort saving when handling goods, achieving high stock rotation.
 Ability to meet changing needs.
 With a variety of available accessories and configurations, the rack can be tailored to
any load weight or volume.

40
  Maximization of space by easily and quickly adjusting beam levels to meet any required
volume.
 Increased safety factor thanks to the accessories used
 The AR-range uprights and frames are pre-galvanised and have an innovative
traceability system.

Other than this there is an inbuilt office in the warehouse which looks after the functioning of
the warehouse using a special algorithim system that keeps the records the products and
accordingly inform the company related the same.

Warehouse Layout
Of Matrix

( Matrix Warehouse )

41
 PROCESS UNDERSTANDING

The process of bringing a new product to market can seem long and daunting and when it
comes to bring a product that is highly smart in terms of technology it’s even more difficult but
yet we at Matrix accept this challenge to bring new technology to the users so as to bring the
world to an experience of a new era , by breaking down the manufacturing process into 12 steps
through which it's easier for us to turn our idea into a final product.

Below mentioned are the steps that we follow to achieve are product plan:

1. Product concept (Presentation of Innovative ideas )

2. Researching and Problem solving
3. Designing
4. Creating the final design (Product Prototype)
5. Testing the Prototype
6. Manufacturing and assembling(Transformation Process)
7. Feedback and testing
8. Packaging and dispatching
9. Official Release(Marketing)
10. Distribution
11. After sales services

Step 1: Product Concept

This is the stage where the idea is been presented and this is where we form our plan and outline
of our product idea. This can include sketches and notes in addition to an explanation of what
we want our product to be and how we want it to be used by the consumer . This is where we
and our team seek answers for questions like:

• Who is our target audience?

• Is there a need for our product?
• Will our product solve a problem for your target audience?
• Do we have enough resources to complete all action items for the development?
• What is our product roadmap?
• What is the size of the market?
• Are there any ongoing trends surrounding similar products?
• Do you have enough funding to manufacture the product?
• What will the name of the end-result product be?
• Will we be able to make profit out of it?

After getting answer of all the above questions it’s been decided weather to work on the product
or not .

42
Step 2: Researching and problem solving

It’s crucial to our product concept that we and our experts research the current demands , target
audience, current state of technology , raw materials , and any similar or competing products
that may be already on the market. If there is a product out there that could compete with yours
we believe to make our product a step ahead of theirs and for the same we find answers for
questions like :

• How is ours better?

• Will consumers have a different experience using our product versus one that is
similar?
• How will our idea improve on what is already on the market ?

At this stage we are very clear about what are plant is and how we are going to make the
product.

Step 3: Designing

Once our research is complete, and the idea has passed the initial screening stage, it’s time to
dive into the design of our concept. As the design is developed, we keep the end user in mind
as they are the most important factors to be considered while designing our product. Since the
end goal is to have a product with has a user-friendly design, a lot needs to be taken into account
during this stage. As we develop our design, we consider the following:

• The function of our product

• How it will be used?
• What it will be made with and how there could be less use of resources?
• How much it will cost to us ?
• What will be the raw material required?

At this stage we have a complete idea about how our product will be and what all features will
it have that will make it unique one and then we get our idea patented.

Step 4: Create the Final Design

The previous step consists of a lot of questions that are been solved by our expert team and
when it is finally done we move on to the final adjustments of our product.3D visual of the
product is been made by the design team using a computer-aided engineering system for a
physical depiction of the product.

At this stage the design team list down the features we need in our product and also the difficult
features that are difficult to produce are also been listed down so as to bring a solution for same.
The final image that will get will serve as a visual reference of exactly what we want a product
to look like.

43
Step 5: Testing

At this stage a prototype of our designed product is officially created for testing . We don't wait
until the product is completed to perfection as we may need to solve some pain points before
we get to the stage in development.

This step is very critical one as if a product is not performing the way we had envisioned then
we have to get back again to the designing steps so as to solve the problem. We also check a
product with the target market who are the end users of a product so as to know that a product
fulfill their needs or wants.

After the product is being completely tested and approved by the end users, finally its us sent
for manufacturing.

Step 6: Manufacturing and Assembly ( Transformation process)

When our prototype is exactly what we want, and there are no hiccups during the original
testing stage and also is been aproved, we finally begin to manufacture the product. This is
where we think about manufacturing costs and pricing strategies , manufacturing process , the
strategies our product will be made of , how long it will take to manufacture .

This is not the step where we want to cut corners that will sacrifice the quality of our product ,
hence we keep assurance that the product that is been made has no bugs and is working
according to what we planned .

Step 7: Feedback and Testing

We see the light at the end of the tunnel as our product is finally manufactured, but before it
can be released to consumers, it’s time for more testing. We make the final working test of the
finished product . If any improvements need to be made or issues need to be addressed, consider
making these changes before the official debut of our product .

Step 8: Packaging and Dispatching

After a product is been tested for the last time and is been of approved , it is sent to the
packaging department where it is covered in crisp color palette of bright black and green, a
striking backdrop for the product nestled within , also emblazoned with the symbol of Matrix
on it .

The packaging is done keeping in mind the safety of the product so that it does not get damage
while going through the distribution channel.

The product is shipped to various countries where we sell our products.

44
Step 9: Official Release (Marketing)

After the whole process is done , now we have successfully taken our product from Idea to a
finished product. And now it’s time to start spelling and hopefully making a profit.

Though this step is mentioned at the end but it begins after our product design is been patent.
We use various method to market our product design as well as the final product. Means like
on search engine, through blogs, on social medias ,through influencers , through advertising ,
billboards etc.

Step 10: Distribution channel

Matrix uses both direct and indirect method for selling its product. We use are retail stores as
well as other platforms like e commerce such as Amazon, Flipkart , ebay also through our own
website and third parties like Walmart Target etc

Step 11: After Sales Services

The last step of our process ends with providing After Sales Services. After sales service plays
an important role in customer satisfaction and customer retention. It generates loyal customers
and increase a brand value. We believe that after sales service plays a pivotal role in
strengthening the bond between the organization and customers.

Therefore we provide our customers with various after sales services like 24*7 customer care
centers and on call services , guarantee and waranty cards , advice on how to use the product ,
upgrades , return/ replacements if any defects etc .

45
 CONCLUSION

From the above detailed project presented on relating various production

concepts with the actual reality to get the concept clarity , we came to know that
if there is any activity that directly affects a business, it is production activity . As
a matter of fact, most of the businesses began their thought processes through the
production concept.

It is true that every function required to be performed by an organization

conducting business needs to be done efficiently and effectively if the aim of the
organisation is to grow and prosper. Production management means planning,
organising, directing and controlling of production activities. It deals with
converting raw materials into finished goods or products.

It brings together the 6M's i.e. men, money, machines, materials, methods and
markets to satisfy the wants of the people. The main objective of production
management is to produce goods and services of the right quality, right quantity,
at the right time and at minimum cost. It also tries to improve the efficiency. An
efficient organisation can face competition effectively. Production management
ensures full or optimum utilisation of available production capacity.

Thus by going through making of this project we understood that Production and
Operations Management teaches administrative responsibilities, with time spent
on the factory floor overseeing the manufacturing process and also developes
skills like leadership and interpersonal , problem solving , technical as well as
communication .

THANK YOU

46