Professional Documents
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Issue Management: Make sure you are in the Infor Nexus Pre-Prod training environment.
A. How to View Issues
1. Click TOOLS then click Issues.
2. On the Issues page, click the filters icon to search for the issues. The default filters
associated with the public filters are displayed.
a. Click the filter selector to switch to different views. There are 6 default views
available.
b. Select Status, Issues or Exceptions type, Assign To party, you can also click on
Prompt to add more filter conditions.
c. Click apply to execute search.
3. Once the results are displayed,
a. On the Summary or Card List, you can click on each of the issues and its details
display on the right panel.
b. Actions that are required to change the state of an issue are displayed in the upper
right corner of the detail section
B. How to Create an Issue from the Issue Page
1. On the Issues page, click CREATE ISSUE in the left panel.
2. In the New Issue pop-up window, provide required values:
2a: Select “VF Corporation” as “Primary Organization”.
2b: Select “Major” for “Priority” field.
2c: Select “PO Change-in DC date” for “Type Code” field.
2d: Enter Issue Summary for “Summary” field.
2e: Scroll down a bit, and Select “TIMBERLAND” as “Brand”
2f: Select “APAC” as “Sales Region”
2g: Select “BRAND-APAC” as “Sourcing Office”
2h: Select “Apparel” as “Product Group”
3. Click SAVE AS DRAFT to save.
C. How to Edit a Draft Issue
1. On the Issues page, click on filter icon “ ” from left upper corner, and clear the filter
“Transferred to”, and click on “Apply”.
2. Select the issue that you just draft and Click EDIT.
3. You can perform below tasks in the edit mode, Add participating organizations, Add
following users, Add references or Add an attachment.
3a. Add participating organization
3a-1: In the Participating Organizations section, click the ADD icon.
3a-2: Filter the list using the Search and Reload tools.
3a-3: Select (or de-select) one or more Participants from the list.
3a-4: Click SELECT
3b. Add following users
3b-1: In the Subscribed User section, click the ADD icon.
3b-2: You may filter the list using the Search and Reload tools.
3b-3: Select (or de-select) one or more users from the list
3b-4: Click SELECT
3c. Add Attachments
3c-1: In the Attachments section, click ADD.
3c-2: On the New Attachment pop-up window, in the File field, click the folder icon
to select the file that you want to attach from your computer.
3c-3: Select an Attachment Requirement Type (optional), specify the Reference
(optional) and the Issued Date (optional).
3c-4: Click ADD.
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