SOP 3: PROCEDURE FOR AWARENESS AND TRAINING OF

PERSONNEL

PURPOSE

To maintain procedure to identify and provide training.

SCOPE

To all personnel directly effecting quality of products.

RESPONSIBILITY

All Department Incharges: To identify the training needs of their subordinates &
to

qualify people performing specific tasks.

TRAINING HEAD: Preparing annual training plan, maintaining training records &
Coordinating training sessions.

PROCEDURE
Respective Department Managers identify the training needs of their subordinates as
and when required on Training Needs Identification Form .

Need based training arising from new recruitment (Induction Training), Internal
Audits, Corrective & Preventive Actions, Customer Complaints, Inspection Activity,
Decisions from MRM etc.

Training Head collects and summarizes all the training needs on Annual Training Plan
and approves the same. People performing the specific task are approved as per the
criteria defined in Job Responsibility Form .

Qualification Records
The approval is noted in the same record.

Effectiveness of training is verified by the personal interviews of the attendees by

departmental heads & noted on the training form itself after reviewing their work
performance minimum two months and maximum four months from the date of the
training and the result is specified on Training Identification Form. The status of the
same is reviewed in the MRM on Half Yearly Basis.
INFRASTRUCTURE

INFRASTRUCTURE REQUIREMENT

Is the adequate at present to meet the current product range. It shall be

reviewed

during each Development Activity and addressed in the subsequent MRM.

Location of site is suitable for operations/processes of ReadyMade Garments products.

The site is maintained so as to prevent contamination and enable the production of safe
and legal products

The premises are well maintained and are of sound construction.Walls, floors, ceilings
and pipe work are maintained in good condition and capable of being kept clean.

Suitable and sufficient ventilation provided.The building is suitably proofed against the
entry of all pests.

Suspended ceilings are accessible for inspection and cleaning wherever required.

Adequate lighting provided for all work areas. Suitable and sufficient lighting provided
so as to permit effective inspection of product and effective cleaning.

Floors are designed to meet the demand of the processes and maintained in good
repair.

Drainages are designed and maintained to minimize risk of product damage or

contamination and do not compromise product safety.
Where there is a risk of contamination, glass windows are protected against breakage
or product adequately protected.

Where there is a risk of contamination light bulbs and strips lights, including those on
electric fly killer units, are protected/lights are covered by shatterproof plastic diffuser
or sleeve covers or product adequately protected.

Layout/Product flow

Suitable plant layout and material flow is processing of Readymade Garments products
and its control of contamination of product safety.

The process flow intake to dispatch is arranged to prevent product contamination and
damage.

The system of working, wherever appropriate, is such to reduce any potential,

chemical, or microbiological contamination risks.

There is an effective segregation to minimize the risks of product cross contamination.

Wherever appropriate, the location of all transfer points, do not compromise
segregation. Facilities for equipements and tool washing and general purpose cleaning,
wherever appropriate, are adequately segregated from production activities.

MACHINE MANAGEMENT

The following steps are taken to ensure the smooth and efficient working of
Sewing
Machines:

The machines are cleaned externally on daily basis and the dust is removed

The Machines are regularly oiled to ensure good working.

A quarterly service is done of all machines.

Useful spares and small parts of the machines are kept readily available to ensure
undisrupted working.

Electrical Maintenance: A separate electrician is appointed to take care of lights,

machine

motors electric wirings etc. He also looks after generator maintenance

Raw Material prevention

All the material are placed in the stores in order to protect them from all external
damages.

The material is stored in a proper sequence and place.

The threads are stored in the plastic sacks to prevent them from dirt, moisture and
insects.
d. The fabric and canvas rolls are neatly placed, order wise in polybags.

Pest Control

The company either contracts the services of a competent pest control organization, or
has trained personnel, for the regular inspection and treatment of premises to deter
and eradicate infestation. Where the services of a pest control contractor are employed,
the services contract clearly defines and reflects the activities carried out at the site.

Detailed records of the pest control inspections, recommendations and necessary

action undertaken is kept.

Wherever appropriate, correctly sited permanently operational electric fly killers

and/or pheromone traps are provided.

Raw materials, packing and finished products are stored so as to minimize the risks of
infection. Where pests are considered risks to the product, appropriate measures are
included in the control programme.

Documentation is detailed for safe use and application of baits

C TRANSPORT, STORAGE AND DISTRIBUTION

Wherever external storage is necessary, items are protected from contamination,

deterioration and damage.

All finished products are protected from contamination and damage during transit and
storage by appropriate external packaging.
Contracted transport, storage and distribution is undertaken in such a way as to
prevent raw materials or product being exposed to the risk of contamination and
damage.

7.2 Customer Related Processes

7.2.1 Determination of requirements related to the product:

Enquiries

All enquires are dealt by the merchandisers and in the absence by PPC manager.
Enquires are primarily received through email or telephone. Telephonic enquires are
also requested to be sent by mail for recording purposes.

Hard copies, of these enquires is maintained as backup.

Orders

Orders from previous customers are received through email, with the specifications
and Buyer order number. Pictures of samples are also enclosed. If the buyer selects the
sample from company catalogue the item code is mentioned in the Buyer Order. In case
the buyer wants its own product to be developed the samples of the same are sent to
the Office in Panipat.

New orders are generated through buyer enquires, buying agents and personal selling
by visiting prospective buyers. The samples are collected from them for development.
In case of Personal selling a written buyer order is obtained from the customers.

Contents of a Buyer Order:

Buyers Name, Buyer Order No, Delivery Date, Product Description, Design
Specifications, Order Quantity, Quality specifications, Packing Specifications, Logistics
Specification Terms and Conditions

Amendment To an order

Any amendments to the order are conveyed by the buyers before approving the final
sample, or before the commencement of production of the order.