Republic of the Philippines

Department of Education
CARAGA REGION XIII
SCHOOLS DIVISION OF SURIGAO DEL NORTE

SELF-DIRECTED LEARNING
MODULE
IN
TECHNOLOGY & LIVELIHOOD EDUCATION

Front Office Services

Quarter 4, Week 1
Quarter 1, Week 3
SY 2020 – 2021
SY 2020-2021

GRADE 7/8
(FOR TEACHER)
Prepared by:

ROVIL-ANN O. MACULA
Payapag National High School

1
 MODULE 3
Perform after - care activities for
tools, equipment and
paraphernalia

CONTENT STANDARD

The learners demonstrate an understanding of maintaining, tools, equipment

and paraphernalia.

PERFORMANCE STANDARD

The learner independently maintain FOS Tools, equipment and paraphernalia

LEARNING COMPETENCY

Perform after-care activities for tools, equipment, and paraphernalia

LEARNING OBJECTIVES

At the end of the lesson, students are expected to do the following:

1. Clean tools, equipment, and paraphernalia after use according to

standard operating procedures.

2. Store tools, equipment, and paraphernalia in the appropriate area

following safety procedures.

3. Analyze the importance of maintaining proper care to the tools,

equipment and paraphernalia after use.

2
 DAILY LEARNING TASK

DAY LEARNING TASK PAGE

1 Introduction 4
Pretest 4
Review 7
Activity
Find me 8
2 Analysis 9

3 Abstraction
Complete Me 13
4 Application
Clean Me 14
Keep Me 15
Enrichment 16

5 Post Test 17
Answers key 20
References 20

3
 INTRODUCTION

Welcome to the Technology and Livelihood Education Self –Directed

Learning (SL) Module of Front Office Services 7/8.

This module was created for you to earn a knowledge independently at

your own pace and time. It will serve as your guide to learn in a meaningful and
enjoyable way by reading the information and take the activities provided in this
module to broaden your understanding on how to perform after-care activities
for tools, equipment, and paraphernalia in front office services.

Enjoy answering this module!!

Now, are you ready to take the first task! Good luck!

PRE-TEST

To assess what have you already know about this lesson

answer the pre – test below.
Direction:

Read and understand the question carefully, choose the letter of the
correct answer and write your answer in your activity notebook.
1. In cleaning a cash register what should be the first step of cleaning after use?
A. Unplug after use.
B. Place in a dry area
C. Wipes with a dry cloth
D. Check it with the technician

2. What kind of cloth use when you’re going to wipe a front office material?
A. Dry cloth
B. Dump cloth
C. Soft cloth

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 D. Wet cloth

3. How many months should the technician check the printer?

A. 1 Month
B. 2 Months
C. 3 Months
D. 4 Months

4. Cleaning is essential in every tools, equipment and paraphernalia in front office

services cause it provides quality work and lesser expenses. Which of the
following is the exact way of maintaining a proper care of Front Office Desk?
A. Cleaning should be every week
B. Cleaning should be every morning
C. Cleaning should be every two days
D. Cleaning should be the end of the day.

5. Where does the credit/ debit card machine should be placed after cleaning?
A. Cool Area
B. Dry Area
C. Hot Area
D. Wet Area

6. What is a tool used in cleaning a computer that keeps the item free from dust
particles?
A. Blower
B. Brush
C. Cloth
D. Sponge

7. As a receptionist, after the registration of the guest where are you going to place
the registration form?
A. Place the registration form in the table’s cabinet.
B. Place the registration form on its designated shelves of the file box.
C. Place the registration form on front office desk so that it is easy to recognize
D. None of the above

8. What is the proper way of storing a calculator after cleaning?

A. Store in a hot area
B. Store in a dry area
C. Store in a wet area
D. Store in a cool area

5
9. The following are the good benefits of maintaining care of the tools after use
EXCEPT
A. It will make your job easier
B. It will save you time and money
C. It will last longer and return the favour
D. It will add more expenses because it needs an extra effort.

10. Where are you going to store the hotel bell?

A. Cool Area
B. Dry Area
C. Hot Area
D. Wet Area

11. Performing after care activities of a printer is very important with the following
ways:
I. Unplug after use.
II. Place in a dry area.
III. Wipes with a dry cloth.
IV. Check it with the technician every three months.

A. I and II
B. III and IV
C. I and III
D. I,II,III and IV

12. If there’s a damage or defected materials, as a front office staff what shall you
do?
A. Continue using the FOS material because the defect is slight
B. Put a tag do not use, tag and make a report to the department.
C. Report to your fellow workers so that they will report the defect to the
supplier
D. None of the above

13. In maintaining the cleanliness and storing properly the tools, equipment and
paraphernalia in Front Office Services. What are the three words that you are
going to consider?
A. USE, CLEAN & STORE
B. USE, CLEAN,& MAINTAIN
C. USE, MAINTAIN & PREPARE
D. CLEAN, ARRANGE,& STORE
6
 14. In maintaining the cleanliness and storing properly the tools, equipment and
paraphernalia in Front Office Services.
A. “ Once it clean, then store up afterwards”
B. “Once it is used, then clean up afterwards”
C. “Once it is clean, then clean up afterwards”
D. “Once it is used, then store up afterwards”

15. It is the process of removing dust.

A. Clean
B. Maintain
C. Store
D. Used

Review

To prove how much you already know about the previous topic answer the
activity below. Read and comprehend the directions carefully. Write your answer in
your activity notebook.

Directions:
Write down the used of the given tools, equipment and paraphernalia in front
office services below.

Key Rack
_____________________________________________________________________
_____________________________________________________________________

Safety Deposit Box

_____________________________________________________________________
_____________________________________________________________________

Fax Machine

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_____________________________________________________________________
_____________________________________________________________________
Telephone
_____________________________________________________________________
_____________________________________________________________________
Reservation Form
_____________________________________________________________________
_____________________________________________________________________

.
Activity

Find Me
Direction:

Be able to find and underline 10 related words about performing the aftercare
activities of tools, equipment and paraphernalia. Write your answer in your activity
notebook.

C P O L I S H E R D L
S S S B R N M E X R D
E H E G R E W T A Y E
D E F A I O G J K A R
R L S D N A F K E R Y
Y V T B A L L Q E E O
C E O S L U I G A A E
L S R S N D U N R T U
O R E N T D E S E O U
T F I L E B O X E S G
H M A I N T A I N N S

8
 Analysis

Direction:
Show your insight on the following questions.
1. Why it is essential to clean the tools, equipment and paraphernalia after use?
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
__________________________________________________

2. Why do you need to store the tools, equipment and paraphernalia in a proper area
after cleaning?
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
__________________________________________________

Abstraction

Not only a clean office give a good impression to costumers, it also important
for employees to come to work in a sanitary environment that’s organized and well
kept.

Good quality tools can be a big investment, but if you take good care of them,
they will last longer and return the favour. Making sure your tools are properly stored,
cleaned, and well maintained will save you time and money as well as making your
projects and job much easier.

You must also consider this three words ‘’USE, CLEAN, & STORE”

9
You have clean every time you have done using it then store it properly to keep the
materials on its quality. If there’s a damage or defected materials put a tag do not use
tag and make a report to the department.

Front Office Desk

To clean the area, use the polisher and cleaning
agent intended for what material it was made or
just wipe it with a dry cloth. Cleaning should be
the end of the day. This area should be dust-
free.

Computer
Unplug after use, check it with the technician
every three months. To clean, use a blower to
keep this item free from dust particles, etc. Wipes
with a dry cloth and place in a dry area.

Printer
Unplug after use, check it with the technician
every three months, wipes with a dry cloth
and place in a dry area.

Telephone
Wipes with a dry cloth. Cleaning must at end of
the day and it should be dust-free.

10
Fax Machine
Unplug after use, check it with the technician
every three months wipes with a dry cloth
and Place in a dry area.

Cash Register
Unplug after use, check it with the technician
every three months, wipes with a dry cloth
and place in a dry area.

Credit/Debit Card Machine

Unplug after use, check it with the technician
every three months. Wipes with a dry cloth
and place in a dry area.

Key Rack
To clean the area, use the polisher and
cleaning agent intended for what material it
was made or just wipe it with a dry cloth.
Cleaning should be the end of the day, this
area should be dust-free.

Key Card
Place this on its designated shelves of the file
box, wipes with dry cloth the shelves or file
boxes and store in a dry area.

11
Safety Deposit Box
To clean this, use the polisher and cleaning
agent intended for what material it was made
or just wipe it with a dry cloth. Keep this
equipment in its designated area.

Reservation Form

Place this on its designated shelves of the file

box, wipes with dry cloth the shelves or file
boxes and store in a dry area.

Registration Form

Place this on its designated shelves of the file

box, wipes with dry cloth the shelves or file
boxes and store in a dry area.

Calculator
Place this in its designated area wipes with dry
cloth the shelves or file boxes and store in a dry
area.

Cash receipt
Place this in its designated shelves or file box.
Wipes with dry cloth the shelves or file boxes
and store in a dry area.

Guest Folio

Place this on its designated shelves of the file box,

wipes with dry cloth the shelves or file boxes.
Store in a dry area

12
If the hotel use CRS, follow the maintenance of
the computer so that the data will keep in the
system

Logbook
Place this on its designated shelves of the file box,
wipes with dry cloth the shelves or file boxes and
store in a dry area.

Pen
Place this on its designated shelves of the file box,
wipes with dry cloth the shelves or file boxes and
store in a dry area.

Hotel Bell
Place this on its designated shelves of the file box,
wipes with dry cloth the shelves or file boxes and
store in a dry area.

Exercise: Complete Me
Direction:

Complete the following phrases or sentences choose your answer in the box and
write it in your activity notebook.

blower dry cloth end shelves dry area

1. In cleaning the front office materials it should be the _____________of the day.
2. To clean the area, use the polisher and cleaning agent intended for what
material it was made or just wipe it with a ______________.

13
 3. To clean a computer, use a _____________ to keep this item free from dust
particles.
4. Reservation Form must be placed on its designated _____________ of the file
box.
5. Key card must be stored in a ______________.

Application

Activity#1: Clean me
Directions:
State how to clean the following tools, equipment and paraphernalia after use.
Write your answer in your notebook.
Front Office Desk -
_____________________________________________________________________
_____________________________________________________________________
_____________________________________________________________________
___________________________
Key Rack
_____________________________________________________________________
_____________________________________________________________________
_____________________________________________________________________
___________________________
Telephone
_____________________________________________________________________
_____________________________________________________________________
_____________________________________________________________________
___________________________
Registration Form
_____________________________________________________________________
_____________________________________________________________________

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_____________________________________________________________________
___________________________

Calculator
_____________________________________________________________________
_____________________________________________________________________
_____________________________________________________________________
___________________________
Guest Folio
_____________________________________________________________________
_____________________________________________________________________
_____________________________________________________________________
___________________________

Activity # 2: Keep Me
Direction:
State how to store each tools, equipment and paraphernalia after cleaning.
Write your answer in your activity notebook.

Reservation Form
_____________________________________________________________________
_____________________________________________________________________
_____________________________________________________________________
___________________________
Printer
_____________________________________________________________________
_____________________________________________________________________
_____________________________________________________________________
___________________________

Fax Machine

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_____________________________________________________________________
_____________________________________________________________________
_____________________________________________________________________
___________________________

Cash Register
_____________________________________________________________________
_____________________________________________________________________
_____________________________________________________________________
___________________________
Debit Card Machine
_____________________________________________________________________
_____________________________________________________________________
_____________________________________________________________________
___________________________

Logbook
_____________________________________________________________________
_____________________________________________________________________
_____________________________________________________________________
___________________________

ENRICHMENT

Direction:
Based on your own understanding about performing aftercare activities of the
tools, equipment and paraphernalia choose at least two materials of front office
services and state on how you are going to clean and store the tools after use.
_____________________________________________________________________
_____________________________________________________________________

16
_____________________________________________________________________
_____________________________________________________________________
_____________________________________________________________________

POST TEST

MULTIPLE CHOICE
Direction: Read each item carefully and choose the letter of the best answer from the choices
below. Write your answer in your quiz notebook.

1. As a receptionist, after the registration of the guest where are you going to place
the registration form?
A. Place the registration form in the table’s cabinet.
B. Place the registration form on its designated shelves of the file box.
C. Place the registration form on front office desk so that it is easy to recognize
D. None of the above

2. What is the proper way of storing a calculator after cleaning?

A. Store in a hot area
B. Store in a dry area
C. Store in a wet area
D. Store in a cool area

3. In cleaning a cash register what should be the first step of cleaning after use?
A. Unplug after use.
B. Place in a dry area
C. Wipes with a dry cloth
D. Check it with the technician
4. What kind of cloth use when you’re going to wipe a front office material?
A. Dry cloth
B. Dump cloth
C. Soft cloth
D. Wet cloth
5. Where does the credit/ debit card machine should be placed after cleaning?
A. Cool Area
B. Dry Area
C. Hot Area

17
 D. Wet Area

6. What is a tool used in cleaning a computer that keeps the item free from dust
particles?
A. Blower
B. Brush
C. Cloth
D. Sponge

7. How many months should the technician check the printer?

A. 1 Month
B. 2 Months
C. 3 Months
D. 4 Months

8. Cleaning is essential in every tools, equipment and paraphernalia in front office

services cause it provides quality work and lesser expenses. Which of the
following is the exact way of maintaining a proper care of Front Office Desk?
A. Cleaning should be every week
B. Cleaning should be every morning
C. Cleaning should be every two days
D. Cleaning should be the end of the day

9. In maintaining the cleanliness and storing properly the tools, equipment and
paraphernalia in Front Office Services.
A. “Once it clean, then store up afterwards”
B. “Once it is used, then clean up afterwards”
C “Once it is clean, then clean up afterwards”
D “Once it is used, then store up afterwards”

10. It is the process of removing dust.

A. Clean
B. Maintain
C. Store
D. Used

11. If there’s a damage or defected materials, as a front office staff what shall you
do?
A. Continue using the FOS material because the defect is slight
B. Put a tag do not use, tag and make a report to the department.

18
 C. Report to your fellow workers so that they will report the defect to the
supplier
D. None of the above

12. In maintaining the cleanliness and storing properly the tools, equipment and
paraphernalia in Front Office Services. What are the three words that you are
going to consider?
A. USE, CLEAN & STORE
B. USE, CLEAN,& MAINTAIN
C. USE, MAINTAIN & PREPARE
D. CLEAN, ARRANGE,& STORE

13. The following are the good benefits of maintaining care of the tools after use
EXCEPT
A. It will make your job easier
B. It will save you time and money
C. It will last longer and return the favour
D. It will add more expenses because it needs an extra effort.

14. Where are you going to store the hotel bell?

A. Cool Area
B. Dry Area
C. Hot Area
D. Wet Area

15. Performing after care activities of a printer is very important with the following
ways:
V. Unplug after use.
VI. Place in a dry area.
VII. Wipes with a dry cloth.
VIII. Check it with the technician every three months.

A. I and II
B. III and IV
C. I and III
D. I,II,III and IV

Congratulations! You did a great job!

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Answer key
Pre test Post test Activity: Find Me

1.A 9.D 1.B 9.B Polisher Blower Dry cloth

2.B 10.B 2.B 10.A Dry Area File boxes Maintain

3.C 11.D 3.A 11.B Used Cleanliness Shelves

4.D 12.B 4.A 12.A Store

5.B 13.A 5.B 13.D Exercise: Complete Me

6.A 14.B 6.A 14.B 1. end

2. dry cloth
7.B 15.A 7.C 15.D 3. complete
8B 8D 4. shelves
5. dry area

REFERENCES:

Front office services 8, Alternative Delivery Mode, Module 3 Maintain Tools,

Equipment, and Paraphernalia by: Eugene Alfie G. Trillo, MMBM…retrieved on July 12,
2020.
Maintenance and storage of equipment and tools https://www1.health.gov.au

Photos
Hotels will need to adopt duty cnbc.com…Retrieved on August 5, 2020
236 Unplug Computer Photos dreanstime.com Retrieved on August 5, 2020
How to clean your computer helpdeskgeek.com Retrieve on August 5, 2020

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Explore dust blowers for computer amazon.com Retrieved on August 5, 2020
Tips for troubleshooting computer Idproducts.com Retrieved on August 5, 2020
Electrical energy conservation alamy.com Retrieved on August 5, 2020
Clean touch screen of office 123rf.com Retrieved on August 5, 2020
The times tech columnist’unplugcjr.org Retrieved on August 5, 2020
Encourage employees to unplug govloop.com Retrieved on August 5, 2020
Unplug the noise, sharpen the…whole9life.com Retrieved on August 5, 2020
PNG image with transparent toppng.com
Supplemental income and home blog.turbotax.com Retrieved on August 5, 2020
PayPal commerce platform paypal.com com Retrieved on August 5, 2020
How to clean your cash to rid…dailymail.co.uk Retrieved on August 5, 2020
Top 10 File boxes wiki.ezvid.com Retrieved on August 5, 2020
Organize pens pencils and materials simplelifeofalady.com Retrieved on August 5,
2020
Men cleaning shelf with cloth dreamstime.com

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