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• THE PURPOSE OF BUSINESS profitability, then free competition in the market

occurs; and a healthy and free competition


What is the purpose of business? ultimately favors the society.
Thorstein Veblen (1904):“The motive of business is  Economists say:
pecuniary gain, the method is essentially purchase and  “The rising tide lifts all boats”
sale. The aim and usual outcome is an accumulation of
wealth. Men whose aim is not increase of possession do
not go into business, particularly not on independent Paul F. Camenisch: The Primacy of Business’ Social
footing.” Function
Some Subjective Reasons for Putting Up a Business  In 1981, Camenisch published an essay titled
“Business Ethics: On Getting to the Heart of the
Subjective reasons refer to reasons that motivate the Matter.”
individual to put up business.  In his article, he admitted that his insight s may
• business is the desire to make more income for not be in the agreement with Friedman’s.
oneself and his or her family  Friedman has forgotten the other essential
element of business- that it exists to respond to
• you want more independence the societal needs for life-sustenance and life-
enhancement.
• you are continuing the legacy of your family
 Camenisch argued that there are two essential
• you may decide to start a business because you elements for any proper definition of business:
want to try a unique and novel idea 1. “the provision of goods and services”
2. “the fact that this is done with the
• desire for competition intention of making a profit”
• genuine desire to help people Ronald F. Duska: The Motive Is Not the Purpose
• you like it and you are attracted to the prospect  Duska’s main contribution is his argument on
the disctinction between purpose and motive.
• Subjective reasons
 “My motive for doing an action is not
“Why do you put up a business?” necessarily the same as the purpose of action”
(Duska 2007)
“Why are you into the business?”  Duska believed that the primary purpose of
• Objective purpose of business business is neither personal benefit nor the
accumulation of profit.
“Why is there an institution called business?”  The purpose of the business is to respond to
society’s needs for goods and services.
THE OBJECTIVE PURPOSE OF BUSINESS
Milton Friedman: Profit as the Primary
Responsibility of Business TYPES OF BUSINESS ACTIVITY
 If you are an executive or a manager of a firm, FORMS OF BUSINESS ORGANIZATION
you are not the owner and that you are hired for
a purpose. Types of Business Activity
 The manager do not have moral responsibility to  Service
take care of the needs of people outside the firm;  Manufacturing
If you use the money of the company for  Merchandising
altruistic purpose, you are assuming the role of
the government. Forms of Business Organization
 You have only one social responsibility and the
Sole/Single proprietorship
corporation has a sole purpose – to increase the
profits of the firm so that you also increase the it is the simplest form of business where capital is
wealth of its owners. owned and provided by only one person called
 Business must be played within the rules of the “proprietor” who may manage the business by
game. himself or hire another person to do so. Whatever
 In the long run, if every business owner and happens to the business, whether it succeeds or fails,
executive focuses on increasing their
the owner has to bear it all including any unpaid
obligations that the business may have incurred.
Partnership
the capital of the business is owned or provided by
two or more person called “Partners” who should set
forth agreements among themselves which include
among others, the investment of each partner, how
profit and loss is to be divided and settlement to be
made upon death or withdrawal of a partner as
embodied in the “Articles of Co-Partnership” they
have executed.
• The Nature of Ethics and Business Ethics
Corporation
What is Ethics?
is a form of business organization managed by an
elected board of directors (profit organization) or  “Ethics is the discipline that examines one’s
board of trustees (non-profit organization). The moral standards or the moral standards of a
investors are called stockholders and the unit of society. It asks how these standards apply to our
ownership is called share of stock. lives and whether those standards are reasonable
or unreasonable” (Velasquez 2006).
 “Ethics is the study of what is good and evil,
right and wrong, and just and unjust” (Steiner
ADVANTAGES AND DISADVANTAGES and Steiner 2003)
 “Ethics is the branch of philosophy that deals
with morality. Ethicists are concerned with a
wide range of topics, such as human nature; the
meaning of life; the nature of value; how
judgments are made; how judgment can be
improved; how moral attitudes arise and change;
and the workings of morally significant mental
states such as love, hate, greed, envy,
indifference, pity, desire, aversion, pleasure, and
pain. Moral or ethical theories offer the means of
understanding significant elements in these and
other areas of inquiry” (Finken 2008).
What is Morality?
Related to the term ethics is the term “Morality”, which
originated from the Latin term mos an dits plural mores
which used to refer to one’s disposition, character,
temperament, manners, customs, or the proper behavior
of a person in society.
It is used to signify “the set of beliefs of an individual
and/or the system of principles and judgments shared by
a society, culture or community” (Shabana 2008).
These rules may include the following:
Do not hurt people.
Do not tell lies.
Do not take more than your fair share.
As far as our study of business ethics is concerned, it is
all right for us to interchange our usage of the terms
“ethical’ and “moral”.
However in the stricter treatment of this terms, morality What is Business Ethics?
pertains to the rightness or wrongness of an act while
ethics is the discipline that studies morality. Ethics is the discipline that investigates the rightness or
wrongness of human actions. When this discipline is
A practical way of improving ethical decision making is used to explore the rightness or wrongness of business
to run contemplated decisions through an ethics test activities and the conduct of the businesspersons and
when any doubt exists. professionals, then it is called business ethics. Let us list
This ethic test is used at the Center for Business Ethics at some textbook definitions and descriptions of business
Bentley College as part of corporate training programs. ethics.
Decision makers are taught to ask themselves six tings:  “In its simplest form, business ethics can be
defined as a systematic study of ethics as applied
1. Is it right? to the issues arising in business” (McDonald
2007)
2. Is it fair?
 “Business Ethics is concerned with good and
3. Who gets hurt? bad or right and wrong behavior and practices
that take place within a business context.
4. Would you be comfortable if the details of your Concepts of right and wrong are increasingly
decision were reported on the front page of your being interpreted today to include the more
local newspaper, on a popular Website or blog, difficult and subtle questions of fairness, justice,
or through company’s e-mail system? and equity” (Carroll & Buchholtz 2009)
5. Would you tell your child (or younger relative)  Business Ethics is an applied ethics.
to do it?
Ethics is generally subdivided into three subfields:
6. How does it smell?  Metaethics
Considerations in Ethical Decision Making Focuses only on the investigation of the sources
of our ethical principles.
(Nash, Wallace, and Peckel)  Normative ethics
Attempts to come up with those ethical
1. Know all facts and circumstances. principles that we can use to judge whether our
2. Identify other needed information and find ways actions are right or wrong.
to attain them.  Applied Ethics
Investigates morally debatable issues such as
3. Identify the ethical problems and issues death penalty, the use of artificial contraceptives,
involved. euthanasia, and others. Thus, business ethics is
an applied ethics because it generally talks about
4. Identify those who will be affected by any
the morally debatable issues in the field of
decisions that you will make.
business and commerce.
5. Consult people whom you trust and those who to
believe to embody firm values and moral Ethical Temptations and Violations
principles.
Certain ethical mistakes, including illegal actions, recurs
6. Think of your family and whether they will in the workplace. Familiarizing oneself with these
agree and support you on your decision. behaviors can be helpful in managing the ethical
7. Ask yourself whether your decision contributes behavior of others as well as monitoring one’s own
to your overall idea of meaningful life, a behavior. A list of commonly found ethical temptations
worthwhile living, and a virtuous person. and violations, including criminal acts, follows:

8. Make a decision and own it. 1. Stealing from employers and customers.
Employee theft costs U.S. companies about $50
9. Always remember that your final decision may billion annually. Retail employees steal goods
be revised in the event that new circumstances or from their employers and financial service
insights enter the picture. This means that when employees steal money. Examples of theft from
it comes to resolving an ethical dilemma, a final customers include airport baggage handlers who
decision will never remain final after all. steal from passenger suitcase and bank
employees, stockbrokers, and attorneys who
siphon money from customer accounts. Many
corporate security specialists estimate that 25 to occurs when your judgment or objectivity is
40 percent of all employees steal from their compromised. Most of the major financial
employers. scandals in brokerage firms in recent years
stemmed from blatant conflict of interest. An
2. Illegally copying software. A rampant problem example would be a research analyst from an
in the workplace is making unauthorized copies investment firm recommending a stock purchase
of software for either company or personal use. from a company that is an investment banking
Also, many employees make illegal copies of client of analyst’s firm. If the analyst makes
videos, books, and magazine articles instead of “buy” recommendations about the company’s
purchasing these products. stocks, that company will more likely continue
to be a lucrative client of the analyst’s firm.
3. Treating people unfairly. Being fair to people
includes equity, reciprocity, and impartiality. 6. Accepting kickbacks and bribes for doing
Fairness revolves around the issue of giving business with another company. Also referred
people equal rewards for accomplishing the to as “payola”, accepting cash payments, special
same amount of work. The goal of human deals on stock purchases, and lavish gifts from
resource legislation is to make decisions about industrial customers is a perennial temptation in
people based on their qualifications and business. Sending a manager and his or her
performance – not on the basis of demographic family on a week’s vacation after the manager
factors such as gender, race, or age. A fair closes deal with a vendor is an example of a
working environment is one in which kickback. In the high-tech industry, kickbacks
performance is the only factor that counts often take the form of stock options granted to
(equity). Employer-employee expectations must managers by companies with which their
be understood and met (reciprocity). Prejudice employers do business. The kickbacks extend to
and bias must be eliminated (impartiality). stock analysts who are inclined to give favorable
recommendations to companies that grant them
4. Sexual harassment. Sexual harassment involves stock options. Giving gifts to curry favor in
making compliance with sexual favors a business has long been standard practice, yet is
condition of employment or creating a hostile, unethical because it creates a conflict of interest.
intimidating environment related to sexual
topics. Harassment violates the law; it is also an 7. Divulging confidential information. Other
ethical issue because it is morally wrong and people can trust an ethical person not to divulge
unfair. Sexual harassment is widespread in U.S. confidential information unless the welfare of
workplaces and in other countries as well. others is at stake. The challenge of dealing with
According to one large-scale study, when confidential information arises in many areas of
conclusions are based on more specific studies, business, including information about
58 percent of women report having experienced performance-evaluation results, compensation,
potential harassment behaviors and 24 percent personal problems of employees, disease status
report having experienced sexual harassment on of employees, and coworker bankruptcies. A
the job. More recent data suggest that sexual serious betrayal of confidence took place when
harassment directed at professional women by Anil Kumar, a former senior partner at the
clients and customers is more frequent than consulting firm McKinsey & Co., was paid more
harassment within the company. Sexist hostility, than $1 million to provide tips on McKinsey’s
such as putting a person down because of his or clients to the hedge fund firm, Galleon Group.
her sex, was the most frequently noted type of The tips were useful to the hedge fund firm (one
harassment. A study of 35 teams in the food- that deals in complex investments) because it
service industry found that when sexual could make profitable trades based on that
harassment is frequent within a team, information.
cohesiveness and financial performance tend to
be lower. Sexual harassment is such a 8. Misuse of corporate resources. A corporate
widespread problem that most employers take resource is anything the company owns
steps to prevent it. including its name and reputation. Assume that a
woman named Jennifer Yang worked as a
5. Conflict of interest. Part of being ethical is financial consultant at Bank of America, Merrill
making business judgment only on the basis of Lynch. It would be unethical for her to establish
the merits in a situation. A conflict of interest a financial advisory service and put on her Web
site “Jennifer Yang, financial consultant, Bank 11. Poor cyberethics. Because the Internet creates
of America, Merrill Lynch.” Using corporate considerable potential for unethical behavior,
resources can fall into the gray area, such as it’s important for all employees to resist the
whether it’s acceptable for an employee to temptation of poor cyberethics. One example of
borrow a company’s notebook computer to questionable ethics would be to send an e-mail
prepare income taxes for a free in a personal with large attachments to everyone in your
business. company. If attachments are not work related
and many people send them, blocked servers
An ethical temptation, particularly among top- could impede legitimate company business. An
level executives, is to misuse corporate ethical breach of greater consequences would be
resources in an extravagant, greedy manner. The to steal personal identities from job resumes
temptation is greater for top executives because online A scam in this area involves contacting
they have more control over resources. the author of a resume claiming to be an
Examples of the greedy use of corporate employer. The scam artist then asks for
resources include using the corporate jet for additional personal information such as the
personal vacations for oneself, friends, and person’s social security number and bank
family members; paying for personal items with account number.
a company expense account; and paying
exorbitant consulting fees to friends and family
members. Misusing resources is an ethical
temptation; greed can be a cause of additional
ethical problems.

9. Extracting extraordinary compensation from


the organization. Related to the misuse of
corporate resources is the extraction of a
disproportionate share of compensation from a
company. A person usually has to be a CEO to
engage in this type of ethical violation. An
extreme example is that of Citigroup, which paid
Andrew J. Hall, the chief of its Phibro energy-
trading unit, $100 million in 2008. The Obama
administration thought that such high pay
encouraged undue risk taking, and pressured
Citigroup to sell Phibro to Occidental Petroleum
Corp. Some management writers, however, do
not regard such payouts as unethical. One
argument for the high compensation is that
unless a talented executive is highly paid, he or
she will join the competition. Another argument
is that some of these high executive payouts are
in stock, and the stock can lose value rapidly.

10. Corporate espionage. An entrenched unethical


practice is to collect competitive information to
the extent that it constitutes spying. Among the
common forms of spying are computer hacking,
bribing present employees to turn over trade
secrets, and prying useful information from
relatives of workers. Outright stealing of
information about rivals is obviously unethical.
A less obvious form of espionage occurs when
an employee leaves to join a competitor and
reveals key insider information about the
original employer.

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